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Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Team Manager - Workforce Management Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. About the Role The Mission Control team plays a vital role in ensuring our customer-facing operational areas achieve optimal service results. By leveraging expert knowledge and robust resources, the team proactively manages global service delivery against key KPIs and targets. We continuously investigate day-to-day service impacts, utilising established frameworks to mitigate potential breaches in service standards. Through data analysis and real-time information, the team delivers timely, context-driven insights regarding service performance and resource allocation to key stakeholders. As a central point of contact, we facilitate collaboration between Operations and Technology, managing the end-to-end incident process and overseeing escalations whenever necessary. What You'll Do Lead and Inspire: Head an engaged and motivated team of real-time senior coordinators, keeping the department's core purpose front of mind. Coach and Develop: Dedicate the majority of your time to coaching and developing your team around core processes and personal growth. Manage Real-Time WFM: Lead the team to ensure all real-time workforce management processes for contact centre staffing are completed to a high standard. This also includes getting support from Tech, we run the incident process and will manage escalations when required. Build Stakeholder Relationships: Deliver success by collaborating with internal stakeholders, offshore partner leaders, and Operations Managers. Drive Change: Plan for and react to contact centre and organisational changes, smoothly delivering change into the Mission Control team. Essential Criteria Team Management: Proven experience managing and supporting a team to perform against key operational metrics, such as service delivery and efficiency measures. Performance Coaching: Demonstrated experience in coaching to improve individual and team performance using established techniques and coaching models. Stakeholder Management: Excellent communication skills with the confidence to engage at all levels and manage diverse stakeholder relationships. Analytical & Problem-Solving Skills: Strong analytical capabilities with the ability to identify operational improvements and make grounded, data-driven recommendations. Adaptability & Prioritisation: Highly self-motivated and capable of managing multiple priorities, navigating periods of uncertainty, and working with minimal supervision. Desirable Criteria Workforce Management: Direct, hands-on experience with real-time workforce management practices within a contact centre environment. Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Shape the future of how the world's biggest Salesforce teams build, protect, and innovate. Location: Remote (US) / Pleasanton, CA Reports to: Chief Executive Officer Every day, the world's most mission-critical companies — banks, hospitals, governments, and Fortune 500 enterprises — run on Salesforce. And every day, the teams behind those orgs face a choice: move fast or stay safe. At Flosum, we refuse that tradeoff. As the only 100% Salesforce-native DevSecOps, data, and security platform, we empower teams to ship fearlessly, recover instantly, and govern with confidence — all without leaving the platform they love. We're looking for a visionary product leader who sees what's possible when innovation and trust live in the same place. Someone who wants to leave a fingerprint on an entire ecosystem. This is more than a product role — it's a chance to architect the operating system for the modern Salesforce enterprise. You will own the vision, strategy, and roadmap for a platform that touches release managers at sunrise, developers at midnight, and CISOs every minute in between. You'll lead a passionate team of product managers, partner shoulder-to-shoulder with brilliant engineers, and sit at the table with customers solving problems that matter — from accelerating releases by 10x to recovering an org in minutes after a catastrophic event. If you've ever wanted to build the category-defining product in Salesforce DevOps, this is your moment. • Set the North Star. Craft a bold, multi-year product vision that anticipates where Salesforce — and the AI-powered enterprise — is heading next, from Agentforce to Data Cloud and beyond., • Build the team that builds the future. Recruit, mentor, and inspire a world-class product organization across DevOps, data management, and security — a team people fight to join and never want to leave., • Obsess over customers. Sit with admins, developers, release managers, and security leaders. Understand their 2 a.m. anxieties and their 10 a.m. ambitions. Turn those insights into products they'll champion., • Ship things that matter. Drive the full lifecycle — from messy whiteboard to flawless launch — for capabilities like Git-based version control, AI-assisted code review, intelligent backup & recovery, and zero-trust security., • Stay ahead of the platform. Turn every Salesforce release into an opportunity, not a fire drill, ensuring Flosum is always first and always native., • Win the category. Outthink and outmaneuver every competitor by knowing the market deeper than anyone else and telling a story only Flosum can tell., • Be a force multiplier. Partner with marketing, sales, success, and AppExchange & SI partners to turn great products into great businesses., • A product leader with 10+ years of experience and the scars and wins to prove it — including 3+ years building and leading PM teams., • A Salesforce native at heart — you dream in metadata, you've debugged a deployment at midnight, and you know why governor limits exist (and how to live with them)., • A builder who has shipped DevOps, ALM, data protection, or security products that customers genuinely love., • A strategist who can paint the 5-year picture and an operator who can ship next Tuesday., • A storyteller comfortable in front of a single customer, a packed room, an analyst, or a board., • A magnet for talent and a champion of the people you lead., • Deep fluency in Git, CI/CD (Jenkins, GitHub Actions, Azure DevOps), and modern developer workflows., • Experience with backup, archival, sandbox seeding, and data masking at enterprise scale., • Battle-tested in regulated environments — SOC 2, HIPAA, FedRAMP, GDPR., • A point of view on how AI will reshape the Salesforce admin and developer experience — and the chops to ship it., • Salesforce certifications, an engineering background, or an MBA that sharpens your edge., • One year from now, you will have published a roadmap the entire ecosystem talks about, built a team that's the envy of the industry, and shipped releases that move ARR, expand customer relationships, and cement Flosum as the undisputed leader on the AppExchange. Five years from now, you'll look back at a category you helped define — and an enterprise software movement you helped lead. If you're ready to do the most meaningful work of your career, we're ready to build it with you.

Description Ripjar was founded by veterans of GCHQ to bring national security-grade intelligence tools to the fight against financial crime. Financial crime funds human trafficking, terrorism, corruption and sanctions evasion on a global scale, and the organisations on the front line need technology built to match the threat. Today, Ripjar's AI-native software and data fusion products are used by governments, the world's largest banks, and global enterprises to automate the detection, investigation and monitoring of serious financial crime. Every day, hundreds of customers and thousands of daily active users rely on the platform to screen hundreds of millions of names for risk in real time, prevent money laundering and stop terrorist financing. If you want your work to matter, this is where it happens. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. The role: We're looking for a Revenue Operations Manager to help enable our commercial team through a period of significant change combined with fantastic growth: embedding AI into how we plan, sell and retain, while raising the efficiency bar set by our leadership and investors. Reporting to the Chief Revenue Officer, you will be responsible for ensuring that Ripjar builds, enables and governs best-in-class revenue processes across marketing, sales and customer success. You will own the operational systems that turn our growth strategy into measurable execution: the data, technology, processes, disciplines, and increasingly the AI agents that work alongside our commercial team. This is a senior, high-visibility individual contributor role, partnering directly with the executive team and acting as the: bridge between commercial leadership and the board's view of revenue performance. Key responsibilities : Revenue planning: Own the annual planning cycle end-to-end, including capacity, territories, quotas and compensation, and align this with the wider commercial plan across Marketing and Customer Success. AI orchestration and commercial transformation: Lead the design, deployment and governance of AI workflows and agents across the commercial team and within RevOps's own operations. Run a continuous cycle of evaluating, piloting, scaling and retiring tools, and prove the business impact of each. Change management: Lead the change programme that lands new processes, tools and AI workflows across the commercial team, including communication, training, adoption metrics and reinforcement. Data, systems and tech stack: Own the commercial data model, governance and quality standards that make our reporting trustworthy and our AI agents reliable. Own the wider commercial tech stack: Salesforce and the surrounding tools: including selection, negotiation, implementation and supplier management. Process discipline and cadence: Define, run and lead the operating cadences that hold the commercial team to account: pipeline reviews, forecasting, win/loss reviews and QBRs. Monitor process compliance, surface non-adherence and bottlenecks to leadership, and maintain standards when under pressure. Performance, KPIs and forecast accuracy: Define and instrument the commercial KPIs that matter to leadership and the board, including pipeline efficiency, CAC payback, NRR, gross retention and forecast accuracy. Drive measurable improvements against benchmarks. Pricing: Own pricing frameworks, deal desk and discount governance, ensuring consistent application across deals and protecting commercial margin. Enablement and SKOs: Develop and maintain the Sales Playbook, and support the planning and delivery of company kick-off and enablement events. Reporting and board-level storytelling: Deliver the monthly, quarterly and board-level reporting cadence, producing the data narratives that arm leadership with credible, defensible stories to take to the board. Requirements What we're looking for : • Demonstrated experience leading commercial transformation in an enterprise software scale-up, including at least one full annual planning cycle owned end-to-end., • A track record of designing, deploying and measuring AI workflows in a commercial setting, both for the commercial team and within RevOps itself, including data preparation, governance and driving adoption., • Proven experience leading change management across a commercial team, with the ability to translate complex process and technology change into clear, actionable messaging for different audiences., • A strong grounding in modern commercial KPIs and benchmarking, including pipeline efficiency, CAC payback, NRR, gross retention, magic number and forecast accuracy., • Strong presentation and data-storytelling skills, with an instinct for the narratives leadership needs to take to the board each quarter: and the discipline to back them with credible numbers., • A good working knowledge of sales compensation design and practices., • The confidence and commitment to hold the commercial team to account on process discipline: comfortable challenging senior peers and raising difficult issues with confidence when standards slip., • Excellent interpersonal skills, with the ability to build credible relationships across all levels and functions, including the executive team., • A proven ability to prioritise effectively, delegate admin work and manage agencies, so that the role stays focused on strategic impact rather than getting pulled into operational firefighting., • Comfort managing multiple demands and adapting to shifting priorities, ambiguity and rapid change. Tools, Technology and Methodologies • Fluency with at least one sales methodology, such as MEDDIC, Sandler or Miller Heiman, alongside familiarity with signal-based and ABM-driven GTM motions., • Expert knowledge of Salesforce (certification desirable), with hands-on experience of the wider AI-native commercial stack (for example Clari, Gong, Outreach, Clay or equivalent)., • Strong analytical skills, with confidence in SQL, BI tooling (Tableau, Looker or similar) and financial and revenue modelling. Advanced Excel is assumed. Benefits Why we think you’ll enjoy it here: • Competitive base salary per year DOE, • Fully remote working, • 25 days annual leave + your birthday off, rising to 30 days after 5 years of service, • Full Christmas shutdown, • 35 hour working week, • Flexible working hours, • Life assurance, • Company Share Scheme, • Private Family Healthcare, • Employee Assistance Programme, • Company contributions to your pension, • Enhanced maternity/paternity pay, • The latest tech including a top of the range MacBook Pro, • Offices equipped with well-stocked pantries with food, snacks and drinks when in the office

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleAs a Senior Business Consultant, you will play a critical role in helping enterprise clients unlock the full potential of the Quantum Metric platform. You’ll lead customer activation through enablement and operationalization efforts, ensuring each enterprise customer realizes measurable business value and long-term success through our partnerships. In this role, you’ll serve as the digital expert to stakeholders ranging from day-to-day practitioners & power users to executives, managing some of our most strategic and complex customer accounts. You’ll deliver tailored training aligned to each organization’s unique priorities, guide customers in applying our technology to solve key digital challenges, and provide in-depth quantitative analysis that translates insights into action, contributing to customers achieving their digital goals. Your success will be evaluated through account retention, customer adoption of the Quantum Metric platform, and the tangible value you create in partnership with our clients. • Drive Strategic Customer Outcomes: Take complete ownership of a book of business consisting of key strategic accounts, operating as the primary advisor on activation and business value to help customers achieve their digital goals. Consistently exceed internal retention and renewal targets that demonstrate customer mission criticality., • Deliver Successful Activation: Design and deliver expert-level, use case–based training curriculum across all enterprise functions, enabling organizations to solve their most pertinent digital challenges and to operationalize Quantum Metric at scale. Build and facilitate advanced sessions, onsite workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption without reliance on peer or leadership input. Create best in class monitoring solutions for customers to keep a pulse on their digital experiences via dashboards, reports, and alerting., • Surface Actionable Insights: Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences, tailored to each customer’s strategic priorities. Provide data-driven recommendations that inform both customer decision-making and overall digital strategy. Demonstrate significant contributions to your customers as measured by achievement of individual digital goals. Frequently share customer wins and successes broadly across the vertical and organization as a whole to foster knowledge sharing and upskilling the broader team., • Lead with Product Expertise: Establish and maintain expert level mastery of the Quantum Metric platform, quickly adopting new capabilities and serving as a subject matter expert for both customers and internal peers. Create reusable applications of new technologies and identify best practices that the broader team leverages for success., • Deliver Thought Leadership: Acts as a subject matter expert within your assigned vertical, actively contributing to vertical playbooks and key strategic initiatives that define and advance Quantum Metric’s Business Consulting methodology. Provide thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform. Displays avid problem solving skills related to both customer digital challenges and customer activation strategy, consulting peers on how to achieve similar success., • Mentor and Elevate the Team: Frequently coach new hires and associates to ramp quickly and achieve measurable success. Regularly mentors peers, frequently sharing expertise in team forums, and provide additional support on customer engagements when needed, modeling best-in-class consulting practices., • Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often. Independently design and execute action plans to remediate deficiencies, with a proven track record of retention in at-risk accounts., • Language Requirements: Fluency in English and at least one additional language (Spanish, French, or German), with the ability to effectively support and communicate with customers in both., • Experience & Background: 5+ years of professional experience in digital analytics, digital product management, digital consulting, or a related field, with a proven ability to transform data into business impact., • Analytical Expertise: Demonstrated ability to work with large, complex, quantitative datasets to uncover actionable insights and deliver data-driven recommendations. Thrives on solving ambiguous, high-impact business challenges., • Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments while maintaining composure and focus., • Client-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements, interfacing directly with customers, with strong consulting and advisory skills that build trust at the executive level., • Communication Excellence: Exceptional verbal and written communication abilities, with polished presentation skills and the confidence to train and engage large audiences of 50+ participants., • Organization & Adaptability: Strong time management and prioritization skills, capable of balancing multiple client needs simultaneously and adapting quickly to shifting priorities., • Travel: Spend up to 10% of the time visiting customers to provide onsite enablement at their local offices💻 Recruitment ProcessInterviews can feel unpredictable - we get that. Here is the expected process for this role:, • Recruiter Screen (30 minutes) - Independent Assessment (1 hour) - Hiring Manager Interview (45 minutes) - Bilingual Conversation (30 minutes) - Director Interview (30 minutes) - VP, Consulting Services Interview (45 minutes) - Chief Customer Officer Interview (30 minutes) - CEO Interview (30 minutes) Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest. 🏆 Perks & Benefits - United Kingdom Private Medical Insurance (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendEnhanced Parental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🏅Perks & Benefits - SpainOne time Home-Office Stipend - upon hireMonthly Business Expense StipendStock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)Flexible SchedulesWork From HomeMacBook and awesome swag delivered to your doorRECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)QM-funded Restaurant VouchersPrivate Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental careEncouraging and collaborative culture 🐉 About Quantum MetricAs a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to _. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

📌 Position Title: AI Product Specialist 🌍 Location: Remote - Europe ⏰ Working Rhythm: Innovation is a 24/7 pursuit, but we value your downtime. While our typical working hours are 9am-5pm in your timezone, we embrace flexibility and trust you to manage your schedule to meet your individual needs and peak productivity times. Occasionally, longer hours may be to tackle challenges, support new releases, or contribute to time-sensitive initiatives. 📝 Contract Type: Permanent 🤝 Reporting To: Chief Product Officer 📅 Start Date: April 2026 Role We're looking for someone who lives at the edge of AI possibilities—someone who wakes up thinking about what they can build with the latest models, tools, and techniques. You're the kind of person who has strong opinions about Claude vs ChatGPT vs Gemini because you've actually shipped things with all of them. You experiment relentlessly, you vibe code like others scroll social media, and you want to build the future. As our AI Product Specialist, you'll be our internal R&D lab and strategic advisor rolled into one. You'll prototype agentic experiences, pressure-test new AI capabilities, and help me make smart bets on what we should build. You'll balance hands-on building with strategic thinking—shipping experiments fast while developing frameworks for how we should think about AI across our product. At Nexford we're building a new kind of university: one that's affordable, flexible, relevant, and 100% online. One that prepares learners for the careers of tomorrow, without the burden of student debt. Key Responsibilities • Ship rapid AI experiments: Build working prototypes of agentic workflows, conversational interfaces, and AI-assisted features. Move from idea to clickable demo in days, not weeks. You're comfortable with imperfect MVPs that teach us something and can help get buy in for deeper investment., • Develop strategic recommendations: Translate hands-on learning into actionable guidance for the CPO. Where should we invest our AI resources in?, • Stay bleeding-edge current: The AI space is rapidly changing, with new models and techniques regularly emerging. You’ll stay on top of the latest and encourage us to integrate new concepts., • Design agentic experiences: Go beyond chatbots and build fully agentic systems with orchestration., • Bridge technical and product thinking: Translate between what's technically possible and what creates real user value., • Cross-functional Collaboration: Collaborate with cross-functional teams across Nexford, including Learner Success, Academic Operations, Technology, and Marketing, to ensure a cohesive and seamless learner experience. Additionally, foster successful market introduction of new products, features, and experiences., • Data-Driven Decision Making: Utilize user research, data analytics, and learner feedback to assess product performance, identify areas for improvement, and inform future iterations., • Continuous Improvement: Promote a culture of continuous improvement, iterating on products and services based on feedback and data insights. Skills & Qualifications • 2-4 years working to ship features and products, with meaningful AI experience: You've built real features that real users have used. Bonus if you've worked on conversational AI, agents, or developer tools., • Vibe coding as a superpower: You can go from idea to working code fast. You're comfortable with Claude/Cursor/Copilot/Lovable/v0 and whatever comes next. You write code to think, not just to ship. You know when to polish and when to stay scrappy., • Deep curiosity about AI tools and techniques: You have strong opinions (weakly held) about RAG architectures, prompt engineering, function calling, fine-tuning, and when to use what., • Tinkerer mentality: You build side projects. You have a personal AI stack. You like to experiment., • Product taste alongside technical chops: You know the difference between a cool demo and a useful feature., • Clear communication: You can explain complex AI concepts to non-technical stakeholders to get buy-in and build a shared understanding. If you're passionate about transforming lives through education and have a proven track record of delivering exceptional customer experiences, we encourage you to apply!

FairMoney is a pioneering mobile banking institution specializing in extending credit to emerging markets. Established in 2017, the company currently operates primarily within Nigeria, and it has secured nearly €50 million in funding from renowned global investors, including Tiger Global, DST, and Flourish Ventures. In alignment with its vision, FairMoney is actively constructing the foremost mobile banking platform and point-of-sale (POS) solution tailored for emerging markets. The journey began with the introduction of a digital microcredit application exclusively available on Android and iOS devices. Today, FairMoney has significantly expanded its range of services, encompassing a comprehensive suite of financial products, such as current accounts, savings accounts, debit cards, and state-of-the-art POS solutions designed to meet the needs of both merchants and agents. FairMoney thrives on its diverse workforce, bringing together talent from over 27 nationalities. This multicultural team drives the company’s mission of reshaping financial services for underserved communities.To gain deeper insights into FairMoney’s pivotal role in reshaping Africa’s financial landscape, we invite you to watch informative _. Role Overview We are hiring a Lead Risk Manager to own and scale our iOS (Apple) lending portfolio in Nigeria. You will own gross profit, expected credit loss, risk adjusted unite economics, portfolio scaling decisions and credit policy direction. You also be responsible for lead policy, experimentation, analytics, and performance — and be accountable for portfolio outcomes end-to-end. Key Responsibilities GP & ECL Ownership • Own portfolio level GP and ECL performance., • Maintain ECL/Revenue within risk appetite., • Optimise PD, LGD, exposure limits, pricing and tenure strategy, • Build and manage loan-level and user-level NPV frameworks, • Ensure scaling decisions improve long-term portfolio PV Credit Policy Leadership • Design and implement credit policy changes, • Define clear hypotheses before rollout, • Quantify impact across FPD, roll rates, NPL, ECL, NPV and GP uplift., • Present before/after impact analysis, • Ensure policy governance and documentation standards Portfolio Scaling & Experimentation • Design and execute A/B and multivariate tests, • Ensure statistical validity and bias control, • Measure impact beyond FPD — full unit economics view, • Scale winning strategies quickly, • Terminate underperforming experiments fast Unit Economics & PV Mastery • You must deeply understand loan level NPV, user level NPV, Behavioural EIR, discounting logic, lifetime value modelling and risk adjusted CAC impact. End-to-End Credit Product Ownership • Acquisition risk filters, • Limit assignment logic, • Pricing bands, • Tenure optimisation, • Top-up strategy, • Collections alignment, • Fraud overlays, • Model strategy alignment Team Leadership & Analytical Excellence • Lead and build a high-performance risk/analytics team, • Set weekly performance rhythms, • Ensure dashboards are decision-grade, • Review analysis rigorously, • Maintain strong data governance, • Portfolio scaled profitably, • ECL/Revenue within risk appetite, • Positive portfolio NPV under stress assumptions, • Strong experimentation culture embedded, • Clear policy governance framework, • iOS portfolio positioned for multi-market scaling, • 6–10+ years in consumer credit risk, • Strong exposure to African lending markets (Nigeria preferred), • Proven ownership of GP and ECL, • Experience scaling digital portfolios, • Advanced knowledge of PD / LGD / EAD frameworks, roll rate modelling, IFRS 9 concepts, NPV modelling and price optimization., • Strong SQL and analytical tooling comfort, • Deep A/B experimentation experience, • 25 days paid vacation, Sick & Public Holidays to B2B contractors., • Remote (timezone must have significant overlap with CET)., • Training & Development budget., • Paid company business trips. Recruitment Process • Screening call with Recruiter: 45 minutes., • Business Case Study, • Technical Interview & Case Study Review with Chief Credit Officer, • Final Interview with CEO

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleThe Business Consultant (BC) will drive client adoption of the Quantum Metric platform, while ensuring that customers are receiving tangible value through our partnership. The BC engages regularly with customers to provide tailored training aligned to organizational use cases, teaches customers how to apply our technology to solve key business challenges, and provides ad-hoc analysis/insights to improve digital experiences. The BC's performance is based on account retention, customer utilization of the platform, and insights provided to customers. • Teach clients how to analyze their data using the Quantum Metric platform to surface defects and opportunities for digital product enhancements, • Develop a consultative relationship with each client via a thorough understanding of their business model, strategy, digital properties, key initiatives, and business goals, • Provide guidance on best practices for leveraging Quantum Metric to solve business problems execute on their digital strategy via daily client interactions, • Lead training sessions across a plethora of use cases to enable customers to be autonomous, while driving adoption across large audiences, • Conduct regular working sessions with clients, product demos, and executive briefings. Travel up to 20% of the time to visit client onsite locations, • Proactively analyze client data using the Quantum Metric platform to inform data-driven improvements to digital experiences, • Create presentations to summarize opportunities for site optimization and revenue recovery. Present findings with data-driven recommendations and supporting analysis to key client stakeholders, • Proactively identify at-risk accounts based on low platform usage, while creating & executing an action plan to drive platform adoption, • Establish and maintain expert level knowledge of product capabilities & configuration options to leverage the Quantum Metric platform to enable customers and surface actionable insights, • Serve as the voice of the customer internally at Quantum Metric, advocating for customer needs and providing input into the development of new platform features, • Partner with account team to secure renewals and support upsell opportunities through enablement and business value, • Fluent in English with optional Spanish or Italian language skills, • 3+ years serving in a digital analytics oriented role: Product/Customer Experience/Optimization/Experimentation Analyst, Consulting, or Professional Services., • Must be able to analyze digital datasets to draw meaningful conclusions and recommendations. Enjoys solving complex problems without straight forward solutions, • Have client-facing experience and be comfortable in a training / subject matter expert (SME) capacity, • A solid understanding of eCommerce, web technologies, digital analytics, and best practices for UX/UI. Familiarity with HTML, CSS, and JavaScript is an advantage, • Experience with digital analytics and experimentation solutions such as Adobe Analytics, Google Analytics, Heap, Tealeaf, Optimizely, Maxymiser, or Adobe Target, • Socially capable and able to build relationships with diverse audiences: senior leaders, middle managers, and individual contributors, both technical and non-technical, • Strong time management skills. Must be able to multitask while juggling the needs of multiple clients simultaneously. Able to adapt quickly to changing priorities, • Must be a self-starter, who thrives in fast-paced, ambiguous environments, • Empathetic to client concerns and passionate about empowering customers to improve their digital experiences, • Excellent verbal and written communication skills with exemplary presentation skills. Must be comfortable presenting to large audiences of 50+ individuals💻 Recruitment ProcessNote: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest., • Recruiter Screen (30 minutes)- Independent Assessment (1 hour)- Hiring Manager Interview (45 minutes)- Director Interview (30 minutes)- VP, Consulting Services Interview (45 minutes)- Chief Customer Officer Interview (30 minutes)- CEO Interview (30 minutes) 🏆 Perks & BenefitsGroup Health Plans (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendParental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to statutory vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Sick Pay in accordance with statutory requirements Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🐉 About Quantum MetricAs the leader in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform provides a structured approach to understanding the digital customer journey, enabling organizations to recognize customer needs, quantify the financial impact and prioritize based on the impact to the customer and business’ bottom line. Today, Quantum Metric captures insights from 40 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Our customer retention rate is 98%. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last five-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to security@quantummetric.com. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

An exciting opportunity has arisen for a School Business Development Executive / Account Manager to join a social enterprise that connects employers with schools to create inclusive work-based learning opportunities for students, particularly those with special educational needs or from disadvantaged backgrounds. As a School Business Development Executive / Account Manager, you will be developing relationships with schools and careers hubs to promote a well-established careers engagement platform. This role is full-time remote based offering a salary of £30k FTE plus generous commission and benefits. The candidate must possess experience in both account management and new business development. You will be responsible for: • Proactively reaching out to schools to introduce and promote an innovative platform supporting student career development, • Building and managing relationships with Careers Leaders, Officers, and occasionally Head Teachers, • Collaborating with regional Careers Hubs and education networks to broaden reach, • Coordinating meetings via phone, Teams, or face-to-face to support engagement and growth, • Representing the organisation at relevant regional and national events, • Providing accurate internal updates and contributing to reporting processes, • Ensuring internal policies, such as safeguarding and health & safety, are adhered to What we are looking for: • Previously worked as a Account Manager, Sales manager, Business Development Manager, Partnership Manager, School Engagement Manager, Education Partnership Manager, Educational Sales Executive, Education Account Manager, Education Outreach Coordinator, School Relationship Manager, Educational Partnerships Executive, School Liaison Manager, Student Career Development Officer, School Engagement Executive, Business Development Executive, Career Engagement Officer, Business Development Specialist, Business development Consultant, sales consultant, Business Development Advisor, Business Development Adviser, Business Development Officer or in a similar role, • Must have 3 years’ experience in direct sales (excluding retail or general customer service), • Have 2 years’ experience in selling or sales to schools., • Strong track record of working within the education supply chain or selling into schools, • Full UK driving licence and right to work in the UK What’s on offer: • Competitive salary, • Term-time only role, • Flexible working pattern, • Generous commission structure, • 25 days annual leave plus 8 bank holidays (pro rata, within school breaks), • Travel expenses covered This is a brilliant opportunity to join a values-led organisation and play a meaningful role in shaping young futures. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Working model: Remote Hours: Full time, 37 hours per week (8:30am- 5:00pm) Contract type: Temporary (initial 3 months) DBS requirement: Basic We’re recruiting on behalf of a well-structured public sector organisation currently undergoing systems improvement and service transformation. They’re looking for a Business Systems Officer to join the team on an interim basis, supporting both digital projects and operational service delivery. This role will suit someone with strong Excel and administration skills who’s comfortable working with housing or business systems, data reporting, and service support. Key responsibilities: • Provide day-to-day technical and administrative support to the service team, • Assist with upgrades, replacements and ongoing maintenance of internal systems (e.g. NEC Housing or similar platforms), • Reconcile rent and housing benefit payments, including year-end processing, • Prepare and analyse service data for reports, KPIs and performance reviews, • Support the production of letters, notices, and formal documentation, • Respond to FOI requests and basic-level complaints, ensuring accurate records, • Contribute to resident engagement activities and training coordination, • Maintain up-to-date manual and electronic records and filing systems, • Share knowledge across the team and deputise for senior colleagues when required Experience and skills required: • Strong Microsoft Office skills, especially Excel, Word and Outlook, • Experience in administration or business systems support, • Comfortable working with data, reconciling payments, and producing reports, • Proactive and organised, with strong attention to detail, • Ideally experience in a housing, local authority, or public sector setting, • Familiarity with NEC Housing or similar housing management systems, • Awareness of records management and reporting standards If you're available at short notice and have the skills to step into a varied support role that blends technical admin with digital project input, we’d love to hear from you. Apply now or get in touch to discuss the role in more detail.

ML Infrastructure Lead About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Scientific Officer Location: WeWork Waterloo - Hybrid Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + iProov Benefits We are looking for a highly capable and hands-on Senior ML Infrastructure Lead to build and scale the technical foundations that enable machine learning to operate effectively in production. This is a hybrid leadership role sitting across machine learning infrastructure, platform engineering and MLOps. You will be responsible for designing and evolving the systems, tooling, processes and standards that allow ML teams to train, deploy, monitor and improve models reliably, securely and at scale. You will work at the intersection of machine learning, software engineering, data, cloud infrastructure and platform reliability, helping bridge the gap between research and production. This role is ideal for someone who can think strategically about long-term platform capability, while still being technically hands-on enough to solve complex engineering and operational challenges. • Lead the design and evolution of our ML platform, infrastructure and MLOps capability, • Build and maintain scalable, reliable and secure systems for model training, testing, deployment, monitoring and lifecycle management, • Develop the infrastructure and tooling that enable ML Engineers, Data Scientists and Researchers to work efficiently and ship models with confidence, • Design robust workflows for CI/CD, model versioning, reproducibility, experimentation, feature management and release management, • Own and improve the production environment for machine learning systems, ensuring strong standards for availability, performance, observability and resilience, • Define and implement monitoring across model and platform layers, including system health, data quality, drift, latency, throughput and cost efficiency, • Build or optimise internal self-service tooling and platform capabilities to reduce friction for teams working on ML use cases, • Partner closely with ML, Data, Software and Platform Engineering teams to productionise models and improve the end-to-end ML development lifecycle, • Support the scaling of infrastructure for both training and inference workloads, including high-throughput, real-time or compute-intensive use cases where relevant, • Drive best practice in governance, security, compliance, auditability and operational rigour across the ML lifecycle, • Improve the efficiency and cost-effectiveness of ML systems, including cloud resource usage, compute environments and deployment patterns, • Mentor engineers and act as a technical leader across ML platform and operations topics, • Help define the roadmap for ML enablement, ensuring the platform can support current needs while scaling for future growth You will have experience working in high growth, fast paced tech-first environments. You are passionate about building & launching quality products that have a positive impact. You’re an experienced product leader with a background in security, identity (IAM), or enterprise SaaS. You combine strategic vision with operational rigour, and you’re motivated by delivering usable, secure, and elegant solutions to complex technical problems. • Proven experience in a senior MLOps, ML Platform, ML Infrastructure, Platform Engineering or Machine Learning Systems role, • Strong hands-on background in software engineering and cloud infrastructure, ideally with direct experience supporting production machine learning environments, • Experience building and operating systems that support the full ML lifecycle, from experimentation and training through to deployment and monitoring, • Strong knowledge of Python and sound engineering principles, including testing, automation and code quality, • Strong experience with cloud platforms such as GCP, • Experience with Docker, Kubernetes and modern containerised deployment patterns, • Strong experience with CI/CD pipelines, infrastructure-as-code and workflow orchestration, • Experience with tools such as Airflow or similar platform and orchestration technologies, • Good understanding of model observability, data quality, feature pipelines, lineage and reproducibility, • Experience designing scalable infrastructure for ML workloads, including training, batch inference and real-time serving, • Strong appreciation of reliability, security, governance and operational excellence in customer-facing or production-critical systems, • Ability to operate across both strategic and hands-on technical work, • Strong communication skills and the ability to work effectively across engineering, product and data teams Nice-to-haves • Experience supporting computer vision, deep learning, LLM or other compute-intensive ML workloads, • Experience with GPU infrastructure, distributed training or high-performance compute environments, • Familiarity with feature stores, model registries and automated retraining pipelines, • Experience building internal developer platforms or self-service ML tooling, • Experience in regulated, high-security or high-availability environments, • Experience leading or mentoring engineers in a scale-up or high-growth technology business, • Familiarity with responsible AI, model governance or risk controls in production ML setting, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

VP, Customer iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: Wework Waterloo, SE1 7ND - Hybrid Comp: Negotiable (Base) + OTE + Share Options + UK iProov Benefits The VP of Customer will lead and oversee the Customer Success, Pre-Sales, Post-Sales, and Solutions Consultancy teams to deliver exceptional customer experiences and drive business growth. This executive role requires a strategic leader with deep expertise in customer relationship management, biometric authentication, and identity verification technologies. This is a highly strategic, hands-on leadership role that requires a unique blend of technical depth, commercial acumen, and people leadership. The VP will coach and develop the Heads of each function, ensuring alignment between customer needs and company objectives. They should be driving their teams to deliver world-class customer outcomes, scalable operational excellence and supporting revenue growth. The VP of Customer will lead and grow three critical customer-facing functions at iProov: • Customer Success – Driving onboarding/adoption, satisfaction, retention, and expansion., • Customer Value Enablement (Solution Architecture) – Acting as the technical bridge between iProov solutions and customer outcomes., • PreSales Solution Consultancy – Partnering with Sales to position our technology and deliver compelling, value-led proposals., • Define and execute the end-to-end customer lifecycle strategy across pre-sales, onboarding, adoption, value realisation, and renewal., • Lead, inspire, and develop high-performing leaders across Customer Success, Customer Value Enablement, and PreSales., • Build scalable processes, metrics, and playbooks that align with iProov’s growth ambitions and global expansion., • Serve as the executive voice of the customer, influencing commercial strategy and product roadmap decisions., • Champion a customer value-first mindset, ensuring measurable ROI for customers., • Oversee the technical design and solutioning process, ensuring architectural integrity and scalability., • Drive best-in-class onboarding, enablement, and adoption programs to maximise time-to-value and retention., • Partner closely with Sales to deliver pre-sales excellence, competitive differentiation, and accelerated deal velocity., • Own key metrics including Net Revenue Retention (NRR), expansion revenue, and churn mitigation., • Identify early warning signals in accounts and proactively address risks to health, satisfaction, and revenue., • Act as a bridge between customers, Product, Engineering, and Marketing to ensure our solutions address market needs and competitive pressures., • Represent the voice of the customer in executive forums and during strategic planning cycles., • Ensure our service delivery model scales efficiently as we grow across new markets and regions., • Extensive technical and commercial background with hands-on experience in sales engineering, solution architecture, or presales consulting, ideally within enterprise SaaS, cybersecurity, biometric authentication, or identity verification., • Proven track record of driving customer satisfaction, retention, and expansion in a technology-led environment, with measurable impact on NRR and growth metrics., • Strong grasp of architectural patterns, APIs, SDKs, integrations, and security principles, with the ability to guide customers through technical decision-making and coach teams to deliver high-quality solutions., • Demonstrated ability to lead technical solutioning efforts — from discovery and requirements gathering through solution design, technical validation, and executive presentation — while translating complex concepts into clear business outcomes for C-level stakeholders., • Experience in building, scaling, and maturing PreSales, Customer Success, and Solution Architecture functions, creating operational playbooks and processes that improve deal velocity, win rates, and time-to-value., • Exceptional leadership and people development skills, with a proven ability to coach and grow Heads of PreSales and Customer Value Enablement into high-performing, empowered leaders., • Strategic thinker who can align customer needs with business objectives, influencing roadmap and go-to-market strategy., • Data-driven mindset with experience using CRM tools (Salesforce preferred), customer success platforms, and health analytics to track performance and identify risks and opportunities., • Executive presence with excellent communication and interpersonal skills, capable of influencing stakeholders across Sales, Product, Engineering, and C-Suite., • Thrives in a fast-paced, scale-up environment, balancing strategic oversight with rolling up your sleeves to unblock complex opportunities or escalations., • Customer-obsessed and passionate about delivering exceptional experiences, always looking for innovative ways to add value, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

📌 Position Title: Product Manager 🌍 Location: Remote – Europe ⏰ Working Rhythm: Innovation is a 24/7 pursuit, but we value your downtime. While our typical working hours are 6am-2pm Eastern Standard Time (to ensure overlap with US team), we embrace flexibility and trust you to manage your schedule to meet your individual needs and peak productivity times. Occasionally, longer hours may be required to tackle challenges, support new releases, or contribute to time-sensitive initiatives. 📝 Contract Type: Full-Time Employee 🤝 Reporting To: Chief Product Officer Role Impact We’re not looking for a traditional Product Manager. We’re looking for a deeply technical, AI-native, customer-obsessed product leader who can build a world-class, consumer-grade experience in a category that hasn’t historically delivered one. As a Product Manager at Nexford, you will own and evolve critical parts of the learner journey end-to-end. This is not about shipping features. It’s about building a product that learners come back to every day, stay engaged with over months and years, and ultimately credit with changing their lives. You will operate at the intersection of AI, product, and human behavior. You will deeply understand our learners, speak with them constantly, and translate real needs into thoughtfully designed experiences. You will help define what an AI-native, learner-first university actually looks like in practice. If you’ve built sticky B2C products, are obsessed with understanding users, and know how to turn AI capabilities into real user value, this role is for you. Key Responsibilities Own the Product, Not Just the Roadmap Take full ownership of product areas across the learner lifecycle. Define what to build, why it matters, and how success is measured. Customer Obsession & Design Thinking Develop a deep, continuous understanding of our learners through regular user conversations, research, and behavioral analysis. Apply strong design thinking principles to ensure every product decision is intentional, user-centered, and outcome-driven. Build AI-Native Experiences Identify and ship AI-powered features that meaningfully improve the learner experience. Move beyond surface-level integrations and build products where AI is core to the value proposition. Drive Engagement & Retention at Scale Design systems that keep learners coming back. Obsess over activation, habit formation, and long-term retention across a multi-month and multi-year journey. Operate Like a B2C Product Leader Build consumer-grade experiences for a global audience. Raise the bar on usability, personalization, and product quality. Turn Data Into Decisions Instrument everything. Run experiments. Combine quantitative data with qualitative insights to drive prioritization and iteration. Lead Cross-Functionally Work closely with Engineering, Design, Data, and business teams to ship high-quality products quickly. Create clarity and momentum across teams. Move Fast, Improve Constantly Ship, learn, iterate. Maintain high standards without slowing down. Continuously raise the bar. Skills & Qualifications Proven B2C Product Builder 5+ years as a Product Manager building and scaling B2C products, ideally with global audiences. Experience with products that require sustained engagement, not one-time transactions. AI-Native Thinking (Non-Negotiable) Strong understanding of AI/ML and hands-on experience building AI-powered products. You know what’s real vs hype and can translate capabilities into shipped features. Customer Obsession (Non-Negotiable) You speak with users constantly. You deeply understand their needs, behaviors, and pain points, and you build products that reflect that understanding. Strong experience with user research, usability testing, and translating insights into product decisions. Retention is Your Game You have a track record of improving activation, engagement, and retention in products with long customer journeys. Highly Technical You’re comfortable going deep with engineers. You understand systems, APIs, data flows, and how modern products are built. You use AI tools daily. Product Judgment You know what matters. You can prioritize effectively and make high-quality decisions with imperfect information. Relentless Ownership You don’t wait. You don’t need hand-holding. You take responsibility for outcomes, not just output. Clear Communicator You can align teams, simplify complexity, and articulate product direction clearly. If you're passionate about transforming lives through education and have a proven track record of delivering exceptional customer experiences, we encourage you to apply! About Nexford University Nexford University is a next-generation learning institution based in Washington, D.C. We're on a mission to revolutionize education by providing learners worldwide with access to high-quality, affordable, and dynamic online education that equips them for success. We prioritize skills over theory, preparing our learners for the workplace of the future in industries with immense growth potential. Our goals are clear: 🚀 Empower learners with the skills they need to achieve their career aspirations. 🌍 Deliver a 100% online global education, ensuring accessibility regardless of location. 💼 Offer an educational model centered on mastery of workplace competencies. 🧠 Foster critical thinking, problem-solving, and lifelong learning skills. 🤝 Create a global community, harnessing collaborative technology for learner success. 💲 Provide flexible, affordable, and continuously updated educational opportunities. Interested in finding out more about us? Visit _ for more information and join our mission!

HR Generalist Location: Coventry (Hybrid 2 days after probation) Salary: £29,000–£31,000 Join an Award-Winning Business That Puts People First We’re a leading national commercial cleaning and associated services provider — and proud winners of the European Cleaning & Hygiene Awards 2025: Best Company to Work For. The Opportunity The HR Generalist will support the HR Director, Head of HR and other HR members in all HR’s practices and objectives that will provide an employee-oriented high-performance culture within the business. You will be required to perform in all HR functions, including ER, TUPE and Restructure process, HR Admin management, Talent and Performance Management, and rapidly learn to overcome challenges. Reporting directly to the Head of HR and working closely with colleagues to ensure all HR duties are undertaken in accordance with employment law, company policy and ensuring any risk to the business is minimised. What You’ll Be Doing HR duties: • Support, develop and implement all HR related processes and strategies aligned to the business objectives, including clause ER case management., • Support and coach the management team on all people leadership matters, including business change and transformation. Forming strong relationships with the management team to be able to challenge and coach in a high-performance environment., • Partner the management team to project manage organisational and procedural changes within the business area., • Be responsible for all HR management and development (including ER/Case Management, TUPE/Restructuring procedures, recruitment and selection practices, discipline, grievance, mentoring, absence management, contracts, training and development, talent management, succession planning, driving performance appraisals and any other HR related issues)., • Monitor, manage and measure and report on HR issues, opportunities and development plans and achievements within agreed formats and timescales, including clause ER case management for the assigned areas, • Continuously Liaise with Managers to understand their HR requirements, reduce ER cases across all categories, and ensure they are fully informed of the HR objectives to drive the organisation forward., • Keep up to date with HR legislation and provide relevant training as when required, as well as per agreed schedule, • Update the company server with timely, relevant forms, policies and procedures to ensure accessibility for employees at all times., • To facilitate as a mediator when required to try and resolve employee grievances. Admin Related: • End to end TUPE management and related documents preparation (TUPE in /TUPE out), • Support the Recruitment Department with the entire onboarding process including but not limited to, creating and/or managing: Internal ads, offer letter & employment contracts, and arranging induction/onboarding experience, • Carry out Right to Work checks for current employees who’s right to work are due to expire and right to work checks for all new hires., • Maintain records of personnel-related data (payroll, personal information, leaves) in both paper and the database and ensure all employment requirements are met, • Liaise with other departments or functions (payroll, IT, SHEQ etc) when required, • Support the Payroll Department by providing the relevant documentation/information in a timely manner, • Carry out the DBS checks for all and current employees, • Carry out the applications for passes for the Virgin Contract, • Ensure that the Probation Procedure it is being adhered to and all parties involved are following it, • Carry out reference checks for new employees, • Manage the HR inbox in a timely and professional manner, • Produce and submit reports on general HR activity on a monthly basis, • Assist in ad-hoc HR projects, • Ready to perform any ad-hoc HR management related duties instructed by the Head of HR or HR Director. Recruitment duties: • Manage recruitment needs for the company such as in-house advertisement for senior positions., • Creating and continually improving offer letters and contracts of employment, whilst managing the timely distribution of such documents. Training duties: • Manage a training plan that details required training that is delivered within the agreed/specific timescales and ensure outcomes are appropriately measured and reported on., • Liaise with other managers to understand all necessary aspects of their learning and development needs, and to ensure they are fully informed of corporate learning and development objectives., • Develop and deliver training and communications materials to support learning and development needs., • Ensure training activities meet and integrate with company strategies and policies., • Write and deliver training lessons to continue personal development of Line Managers throughout the company., • Manage the organisation and delivery of company induction sessions, including writing and delivering the presentations., • Maintain the currency of the Training Matrix and share the information company-wide. Officer Responsibilities: • To assist and advise Company managers/directors on HR policy, practice, procedure and issues., • To represent the company in a positive, professional manner at all times. What We’re Looking For • Prioritisation and time management, • Proven track record as a HR generalist, in an HR environment, • Officer/Adviser/Generalist role, • Interpersonal relationships, discretion and confidentiality, • Knowledge of employment law, ER processes, Right to Work and DBS checks, TUPE law and ER practices, • Experience of report writing utilising excel, word and power point, • Ability to communicate at all levels, • Problem solving skills, • Ability to innovate to create and implement continuous, • improvement initiatives, • Experience of designing and writing HR policies, procedures, offers, • and contracts of employment, • Adaptability and flexibility – willing to work on a variety of projects and perform in multiple roles Other Requirements: • Flexibility to work at multiple locations with nation travel involved (up to 2-4 nights per month away from home maybe expected on occasion to meet business requirements), • Excellent IT and Microsoft skills The Package • £29,000–£31,000 basic salary, • Performance bonus, • 35 days holiday (including bank holidays), • Hybrid working (up to 2 days from home following 6 month probation)

FairMoney is a pioneering mobile banking institution specializing in extending credit to emerging markets. Established in 2017, the company currently operates primarily within Nigeria, and it has secured nearly €50 million in funding from renowned global investors, including Tiger Global, DST, and Flourish Ventures. In alignment with its vision, FairMoney is actively constructing the foremost mobile banking platform and point-of-sale (POS) solution tailored for emerging markets. The journey began with the introduction of a digital microcredit application exclusively available on Android and iOS devices. Today, FairMoney has significantly expanded its range of services, encompassing a comprehensive suite of financial products, such as current accounts, savings accounts, debit cards, and state-of-the-art POS solutions designed to meet the needs of both merchants and agents. FairMoney thrives on its diverse workforce, bringing together talent from over 27 nationalities. This multicultural team drives the company’s mission of reshaping financial services for underserved communities.To gain deeper insights into FairMoney’s pivotal role in reshaping Africa’s financial landscape, we invite you to watch informative _. Role Overview We are hiring a Lead Risk Manager to own and scale our iOS (Apple) lending portfolio in Nigeria. This is not a monitoring role. This is not a reporting role. This is a P&L-impacting, GP/ECL ownership role. You will: • Own Gross Profit (GP), • Own Expected Credit Loss (ECL), • Own risk-adjusted unit economics, • Own portfolio scaling decisions, • Own credit policy direction You will lead policy, experimentation, analytics, and performance — and be accountable for portfolio outcomes end-to-end. This is a high-impact role. Key Responsibilities GP & ECL Ownership • Own portfolio-level GP and ECL performance, • Maintain ECL/Revenue within risk appetite, • Optimise:, • PD, • LGD, • Exposure limits, • Pricing, • Tenure strategy, • Build and manage loan-level and user-level NPV frameworks, • Ensure scaling decisions improve long-term portfolio PV You must think in: • Risk-adjusted margin, • Behavioural lifetime value, • Capital efficiency, • Sustainable growth Credit Policy Leadership • Design and implement credit policy changes, • Define clear hypotheses before rollout, • Quantify impact across:, • FPD, • Roll rates, • NPL, • ECL, • NPV, • GP uplift, • Present before/after impact analysis, • Ensure policy governance and documentation standards Every policy change must be: • Hypothesis-driven, • Controlled, • Measurable, • Financially justified Portfolio Scaling & Experimentation • Design and execute A/B and multivariate tests, • Ensure statistical validity and bias control, • Measure impact beyond FPD — full unit economics view, • Scale winning strategies quickly, • Terminate underperforming experiments fast You must be comfortable making decisions under uncertainty — but never without data. Unit Economics & PV Mastery You must deeply understand: • Loan-level NPV, • User-level NPV, • Behavioural EIR, • Discounting logic, • Lifetime value modelling, • Risk-adjusted CAC impact You should be comfortable explaining why tenure, pricing, or exposure shifts change portfolio PV. End-to-End Credit Product Ownership • Acquisition risk filters, • Limit assignment logic, • Pricing bands, • Tenure optimisation, • Top-up strategy, • Collections alignment, • Fraud overlays, • Model strategy alignment You must understand how underwriting decisions today affect collections 90+ days later. Team Leadership & Analytical Excellence • Lead and build a high-performance risk/analytics team, • Set weekly performance rhythms, • Ensure dashboards are decision-grade, • Review analysis rigorously, • Maintain strong data governance We expect someone who: • Gets into SQL when needed, • Reviews modelling logic, • Challenges assumptions, • Doesn’t hide behind slides This is a builder role. • Portfolio scaled profitably, • ECL/Revenue within risk appetite, • Positive portfolio NPV under stress assumptions, • Strong experimentation culture embedded, • Clear policy governance framework, • iOS portfolio positioned for multi-market scaling, • 6–10+ years in consumer credit risk, • Strong exposure to African lending markets (Nigeria preferred), • Proven ownership of GP and ECL, • Experience scaling digital portfolios, • Advanced knowledge of:, • PD / LGD / EAD frameworks, • Roll-rate modelling, • IFRS9 concepts, • NPV modelling, • Pricing optimisation, • Strong SQL and analytical tooling comfort, • Deep A/B experimentation experience, • 25 days paid vacation, Sick & Public Holidays to B2B contractors., • Remote (timezone must have significant overlap with CET)., • Training & Development budget., • Paid company business trips. Recruitment Process • Screening call with Recruiter: 45 minutes., • Technical Interview with Chief Credit Officer

Full-Stack Developer – Financial Advisory Client We are working with a growing, independent Financial Advisory firm that is currently expanding its internal technology capabilities. As part of this growth, they are looking to hire a Full-Stack Developer to support their Chief Investment Officer in developing and maintaining internal tools and applications that support investment decision-making and operational efficiency. The Role You will work across the full stack using TypeScript, React, Node.js, and PostgreSQL to build robust and scalable internal systems. You will also collaborate on Python-based research tools and contribute to the build and deployment of a locally hosted Large Language Model (LLM). Key Responsibilities • Develop and maintain internal web applications and APIs, • Collaborate with investment and operational stakeholders to understand requirements, • Support Python-based research tools and automation, • Assist in configuring and optimising locally hosted LLMs, • Ensure code quality, maintainability, and performance Ideal Candidate • Proven full-stack experience with React, Node.js, TypeScript, and PostgreSQL, • Comfortable working with or alongside Python, • Interest in AI technologies, particularly LLMs, • Ability to communicate technical concepts to non-technical stakeholders, • Experience in financial services or fintech is advantageous What’s on Offer • The opportunity to make a real impact within a growing financial advisory firm, • Flexible working arrangements, • Exposure to investment technology, AI, and data tools, • Competitive salary and long-term progression opportunities Benefits: • Hybrid working - Liverpool office, • Healthcare, • Flexible working Interested? Please Click Apply Now! Full-Stack Developer – Financial Advisory Client

Are you a creative communicator with a flair for storytelling and a passion for protecting animals from cruelty? Animal Welfare Investigations Project (AWIP) is on the frontline of the fight against organised animal cruelty — from dogfighting and wildlife trafficking to the global dog-meat trade. We’re building a bold, modern movement of supporters who fund our covert investigations and help us bring offenders to justice. We’re now seeking a Social Media Officer to join our fast-paced Marketing & Communications Team. This new role will drive income generation and supporter acquisition through innovative organic content, paid social campaigns, and virtual challenge events. Reporting to the CEO and working closely with our Digital Marketing Officer and Gifts in Wills Officer, you’ll: • Create and implement a social media strategy that delivers measurable fundraising growth., • Plan, launch, and optimise virtual fundraising challenges (e.g. “Run for the Dogs” or “Step Up for Wildlife”) with clear KPIs and ROI tracking., • Develop compelling content across Facebook, Instagram, TikTok, LinkedIn, and X (Twitter) that converts non-financial action takers into one-off and recurring financial supporters., • Manage paid social advertising campaigns to grow AWIP’s supporter database and drive recurring giving., • Monitor and respond to comments, messages, and supporter queries across all channels, ensuring brand integrity and compassionate engagement., • Flag and report social media content involving potential animal cruelty, and liaise with AWIP’s investigators to gather information from potential witnesses. As part of this work, you may be required to complete witness statements and attend court to give evidence. You will also receive training in open-source intelligence (OSINT) and social media analysis to support ongoing investigations., • Attend national and international field activities and events to produce impactful, behind-the-scenes content showcasing AWIP’s lifesaving work., • Attend digital fundraising and social media conferences to represent AWIP, and submit speaker proposals to increase our thought leadership in digital fundraising. You’re a strategic, data-driven communicator who thrives on measurable impact. You combine creativity with analytical thinking — understanding how to use content to drive engagement, income, and action. Essential: • Proven experience managing social media channels for an organisation or brand., • Strong writing, editing, and visual-content skills (e.g. Canva, Meta Business Suite)., • Experience in social-media advertising or supporter acquisition campaigns., • Passion for animal welfare and investigative storytelling., • Comfortable handling sensitive or distressing material with professionalism and resilience. Desirable: • Experience with fundraising or challenge-event marketing., • Familiarity with tools like MailerLite, FundraiseUp, Tally.so, or Salesforce., • Willingness to travel nationally or internationally for short assignments. This is a permanent position, offered initially at 22.5 hours per week (3 days), with a starting salary of £28,000 FTE (£18,000 pro rata). The role includes a 6-month probationary period, during which performance and income results will be reviewed — including delivery of at least one virtual fundraising challenge. Following successful completion of probation and achievement of key performance indicators, there may be an opportunity to increase this role to full-time hours. • Fully flexible working (with occasional in-person team events), • Annual salary review and growth-linked progression within a small organisation, • Private healthcare insurance with employee assistance programme, • Pension contributions in line with the Living Pension contribution rates, • Fully funded, ongoing professional development in digital fundraising and social media content creation, • The chance to make a tangible difference for animals worldwide

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleAs a Business Consultant, you will play a critical role in helping enterprise clients unlock the full potential of the Quantum Metric platform. You’ll lead customer activation through enablement and operationalization efforts, ensuring each enterprise customer realizes measurable business value and long-term success through our partnerships. In this role, you’ll serve as the digital expert to stakeholders ranging from day-to-day practitioners & power users to executives, working to support large enterprise customer accounts. You’ll deliver tailored training aligned to each organization’s unique priorities, guide customers in applying our technology to solve key digital challenges, and provide in-depth quantitative analysis that translates insights into action, contributing to customers achieving their digital goals. Your success will be evaluated through account retention, customer adoption of the Quantum Metric platform, and the tangible value you create in partnership with our clients. • Drive Strategic Customer Outcomes: Take complete ownership of a book of business consisting of large, enterprise accounts, operating as the primary advisor on activation and business value to help customers achieve their digital goals. Consistently achieves internal retention and renewal targets that demonstrate customer mission criticality., • Deliver Successful Activation: Design and deliver use case–based training curriculum across all enterprise functions, enabling organizations to solve their most pertinent digital challenges and to operationalize Quantum Metric at scale. Build and facilitate advanced sessions, onsite workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption with minimal peer or leadership input. Create best in class monitoring solutions for customers to keep a pulse on their digital experiences via dashboards, reports, and alerting., • Surface Actionable Insights: Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences, tailored to each customer’s strategic priorities. Provide data-driven recommendations that inform both customer decision-making and overall digital strategy. Demonstrate significant contributions to your customers as measured by improvement of individual digital key performance indicators vs. goals. Periodically share customer wins and successes broadly across the vertical and organization as a whole to foster knowledge sharing., • Lead with Product Expertise: Establish and maintain advanced-level mastery of the Quantum Metric platform, understanding how to derive value from each feature and how to translate each into solving customer business questions. Ability to live problem solve with customers without pre-investigation to quickly reach solutions. Swiftly adopt applications of new technologies to enable customers on application to their business to derive value., • Deliver Thought Leadership: Provide thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform. Displays avid problem solving skills related to both customer digital challenges and customer activation strategy., • Elevate the Team: Frequently sharing expertise in team forums. Regularly assist peers by knowledge sharing & answering questions over Slack to provide additional support on customer engagements when needed, modeling best-in-class consulting practices., • Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often. Design and execute action plans to remediate deficiencies with some input from leadership., • Language Requirements: Fluency in English and at least one additional language (Spanish or French) with the ability to effectively support and communicate with customers in both., • Experience & Background: 2+ years of professional experience in digital analytics, digital product management, digital consulting, or a related field, with a proven ability to transform data into business impact., • Analytical Expertise: Demonstrated ability to work with large, complex, quantitative datasets to uncover actionable insights and deliver data-driven recommendations. Thrives on solving ambiguous, high-impact business challenges., • Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments while maintaining composure and focus., • Client-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements, interfacing directly with customers, with strong consulting and advisory skills that build trust at the executive level., • Communication Excellence: Exceptional verbal and written communication abilities, with polished presentation skills and the confidence to train and engage large audiences of 50+ participants., • Organization & Adaptability: Strong time management and prioritization skills, capable of balancing multiple client needs simultaneously and adapting quickly to shifting priorities., • Travel: Spend up to 10% of the time visiting customers to provide onsite enablement at their local offices.💻 Recruitment ProcessInterviews can feel unpredictable - we get that. Here is the expected process for this role:, • Recruiter Screen (30 minutes) - Independent Assessment (1 hour) - Hiring Manager Interview (45 minutes) - Bilingual Conversation (30 minutes) - Director Interview (30 minutes) - VP, Consulting Services Interview (45 minutes) - Chief Customer Officer Interview (30 minutes) - CEO Interview (30 minutes) Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest. 🏆 Perks & Benefits - United Kingdom Private Medical Insurance (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendEnhanced Parental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🏅Perks & Benefits - SpainOne time Home-Office Stipend - upon hireMonthly Business Expense StipendStock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)Flexible SchedulesWork From HomeMacBook and awesome swag delivered to your doorRECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)QM-funded Restaurant VouchersPrivate Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental careEncouraging and collaborative culture 🐉 About Quantum MetricAs a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to _. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands. About the Role The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam's Securiti AI solutions, and be motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Lead Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Securiti Data Command Center platform. You'll lead onboarding, adoption, and optimization; proactively identify churn risk and upsell opportunities; and apply deep expertise in DSPM, Privacy, Data Security, and AI Governance to deliver measurable customer value. What You’ll Do • Setup customer accounts; facilitate onboarding; orient stakeholders; walk through administration portals; introduce support channels., • Identify expansion opportunities; analyze platform usage and customer environments; conduct success planning and strategy sessions; align business outcomes with product adoption., • Conduct assessments; recommend solutions and architectures across DSPM, Privacy, Data Security, and AI Governance offerings., • Perform technical health checks; assess data security, privacy, and AI governance posture; deliver quarterly value and adoption reviews., • Monitor signals to detect churn risk early; define mitigation plans; partner on renewal strategy with actionable technical insights., • Build business cases; define value realization; articulate expansion opportunities; schedule checkpoint reviews with stakeholders., • Engage CISO, CIO, Chief Privacy Officer, and Data Leadership stakeholders with clear risk, status, and opportunity updates; support executive discussions and roadmap alignment., • Collaborate on adoption and expansion initiatives to drive customer success., • Operate with a long-term account assignment model tied to ARR and growth potential, typically covering Strategic and Enterprise accounts with significant annual contract value., • Own the technical success plan and adoption roadmap; influence expansion and renewal outcomes in partnership with Sales and Customer Success leadership. What You’ll Bring • 12+ years in customer-facing technical roles focused on data security, privacy, governance, cloud security, or enterprise software (e.g., Technical Consulting, Solutions Architect, Sales Engineer, Technical Account Manager, Customer Success Engineer)., • Hands-on expertise across cloud platforms, data platforms, SaaS applications, security technologies, and enterprise architectures., • Strong experience conducting technical assessments, driving adoption programs, and delivering measurable customer outcomes; familiarity with DSPM, Privacy, or AI Governance platforms is a plus., • Preferred certifications: AWS Solutions Architect, Microsoft Azure Administrator or Solutions Architect Expert, CISSP, CIPP, CIPM, or similar industry certifications., • Proven ability to translate business outcomes into technical adoption roadmaps and measurable value., • Executive stakeholder engagement skills (CISO, CIO, Chief Privacy Officer, Chief Data Officer) with the ability to synthesize technical, business, and risk signals into clear recommendations., • Excellent communication, cross-functional collaboration, and stakeholder management skills. What You’ll Get: Veeam offers benefits that support your whole self: • 25 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares, • Private medical, dental, and vision insurance with dependent enrolment, • Life insurance with enhanced coverage and global 24/7 protection, • Income protection after 26 weeks, covering a portion of salary, • Defined contribution pension plan with employer match, • Worldwide travel insurance for business and leisure, with option to enroll dependents, • Employee Assistance Program with therapy, legal, and financial support, plus online GP services and wellbeing programs, • Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning Please note: If an applicant is permanently located outside of United Kingdom, Veeam reserves the right to decline the application for this position. #LI-DF1 #LI-REMOTE Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Personal data collected during the recruitment process will be processed in accordance with our _, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing. By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment. _

Are you a dynamic and self-motivated individual passionate about driving positive impact? We have an exciting opportunity for a Subscription Sales Manager to join our team at Springwise, a pioneering innovation platform recently acquired by Faversham House in October 2024. In this role, you will be at the forefront of expanding our subscription base, leveraging our newly integrated technology platforms and cutting-edge AI-powered collection processes. You will work closely with a talented team of three, including two editorial experts and a product manager, all collaborating directly with our Chief Executive and Chief Technology Officer to develop a groundbreaking subscription product for investors, innovators, and corporate innovation teams. This is your chance to make a significant impact as the first sales manager for this product, contributing to its development and success. Faversham House is treating Springwise as a scale-up venture, fostering an entrepreneurial environment where adaptability, flexibility, and a willingness to experiment are key. If you are eager to pioneer and thrive in a dynamic, fast-paced setting, we want to hear from you! • Full time: 35 hours Monday to Friday, • Office: East Grinstead – walking distance to the station, onsite parking, • Benefits: Holiday, Health and Wellbeing scheme, EAP, Flexible working policy, Company events, Cyce2work schemes. Electric car scheme, Company pension, and Private Medical Insurance (After qualifying period) Our ideal candidate will have subscription or membership sales experience and be looking to take the next step in their career working in a dynamic and fast-paced environment. They will: • Be confident on the telephone and willing to pick up the phone, • Demonstrate the ability to do a solutions sell, • Be confident working with senior clients at D and C suite level, • The ability to experiment and build a propositionFaversham House is a multi-award winning, progressive, and independent media company with 60+ staff based in East Grinstead, West Sussex. As a certified B Corp, we are committed to meeting high standards of social and environmental performance, accountability, and transparency. Our modern head office is located less than an hour from London, reflecting a buzzing, growing and dynamic business against the backdrop of inspiring surroundings. The offices have undergone a major refurbishment to reflect a modern working environment focussed on collaboration and able to cope with hybrid working. What’s more, we have one of the most collaborative working environments within the industry. We have a hybrid working model including both home and office working, dependent on team requirements, job role and responsibilities. Our product offering includes digital and in person paid and free conferences, awards, exhibitions and bespoke digital and in person events in addition to our publishing activities. We are increasingly focused on audience generated revenues, powerful data analytics and providing our industries with the tools they need to succeed. We are trusted by thousands of B2B professionals to deliver high-quality insight for better business decision making through our diverse portfolio of digital information and insight, and digital and in person exhibitions, conferences, and events. We operate in two key markets creating powerful connections and providing persuasive marketing solutions: • Utilities (water, gas and electricity), • Sustainability (businesses and organisations who want to be resource efficient and socially and environmentally responsible) Our purpose and values We are a purpose driven business and we aim to live our purpose and values in all we do. Our purpose is to spark ideas and actions making positive change happen. Our values are: • Ambitious: Be brave and achieve great things, • Creative: Think differently and try something new, • Caring: Love what you do and do what’s right We are an equal opportunities employer who value people as individuals with diverse opinions, cultures, lifestyles and circumstances. We are committed to equality and fairness of opportunity and to providing a service and following practices which are free from unfair and unlawful discrimination. The goal is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London or UK Remote | 💰£125,000-£155,000 (dependent on experience) + Stock Options + | ✨ ⭐Our User Research team.. Our mission is to make money work for everyone. Our research team is pivotal in helping us achieve that mission. Our research team at Monzo is currently made up of around 20 User Researchers, who spend most of their time embedded in multi-discipline teams focusing on different areas, like Wealth products, Borrowing products or Operations. We also have a small research leadership team, and a research operations lead who makes sure we're set up to do our jobs and have the space to innovate safely. The team User Research team is led by Katherine Vaughan who is Director of User Research. Our discipline lives in the Design team at Monzo, along with Product Design and Brand Design. Design is lead by our Chief Design Officer, Vuokko Aro. Find out more about how we work on the Monzo Design _. What you’ll be working on: • Managing a team of user researchers focusing on expanding into new markets, • Driving our approach to new markets by applying first-principles thinking while making use of existing knowledge and localisation tools, • Keeping stakeholders across Monzo informed about the specific needs of consumers and businesses as we expand and making sure action is taken as a result, • Increasing visibility of key research insights, • Working in partnership with the Director of Research to make sure everyone in the research team is working on the highest impact areas, and individuals have autonomy to make those decisions where possible., • Understanding your direct reports well, so you can place them where they fit, for impact, growth and happiness., • Developing sustainable ways of nurturing all talent within the Research team., • Leading forums that allow the whole research team to feed into decisions and shape the team., • Working with Research Operations and the Research Director to scale team systems and processes as we grow., • Continually raising the standard of research through timely feedback, and improved processes and rituals., • Hiring brilliant, diverse User Researchers, and ensuring a smooth onboarding process for them., • Making sure the team has an active presence in the external community and is appealing to a diverse set of researchers. Your day-to-day • Work within a critical business area to develop and deliver a product strategy, including building a deep understanding of customer needs and market opportunities, and how we’ll differentiate ourselves and grow., • Providing support for direct reports, through clear development goals, timely updates and feedback, and regular 1:1s., • Collaborate with and influence key stakeholders across the organisation, including the wider product teams, company leadership, marketing, compliance, legal, regulatory affairs and more to get alignment and support for the strategy., • Work closely with design, product, marketing data and engineering leadership in your areas to set the right conditions for the teams to do their best work and problem solve our key customer needs., • Shaping development practices, like progression frameworks, across the wider team., • Taking an active role in our Design Leadership team., • Continually educating everyone at Monzo, including senior stakeholders, on what research can and can’t be used for. You should apply if: • You have experience working as a User Researcher Manager in a high growth product or technology organisation, • You have experience expanding products into new countries, leading user research for expansion efforts, • You have experience and a deep understanding of the types of decisions and methods to take when tailoring products for local markets, • You enjoy bringing momentum to projects, unblocking progress and focusing on achieving the most exciting outcomes (not the fanciest outputs), • You care about the quality of the product that sits in our users’ hands, and the overall experience they have with Monzo, • You’ve worked collaboratively with other disciplines like Data, Product and Design, • You’re an experienced coach, mentor and leader of seasoned User Researchers, • You’re happiest when the people in your teams feel supported, are growing, and can work effectively, • You have an approachable and supportive leadership style when you’re needed, but you also empower direct reports to work autonomously, • You have experience teaching and coaching non-researchers about research, • You have demonstrable experience making decisions that promote diversity and inclusion, • You have experience making use of marketing insights, quantitative user research, product data and a range of other insights for better decision making Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌What’s in it for you 💰£125,000-£155,000 ➕ share options ➕ benefits ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _ The Interview Process: Our interview process involves 3 main stages: • Recruiter call (30 minutes), • Research Leadership & Ways of Working (1 hour), • Final loop: People Management (1 hour) + Influence and Impact (1 hour) Our average process takes around 2-3 weeks but we will always work around your availability. #LI-LT1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

CID Case Officer needed in Lincoln Paying £15.72 per hr ref 376785 Full time hours on a temporarybasis • Key Responsibilities, • Support investigating officers in the preparation, development and submission of criminal case files., • Gather, review and manage digital, audio, visual and documentary evidence., • Obtain and collate third-party material required for investigations and court proceedings., • Use digital case management systems to build, maintain and update investigation files., • Ensure accurate data entry and secure handling of sensitive information in line with force policies and national standards., • Prepare and submit initial prosecution files to the Crown Prosecution Service (CPS)., • Verify the accuracy, completeness and quality of documentation, exhibits and evidential material before submission., • Complete and submit file upgrades for trial, incorporating additional evidence, witness statements and procedural updates within required timescales., • Work alongside investigating officers to complete post-charge action plans and fulfil CPS requirements., • Monitor deadlines and ensure all actions are completed within prescribed timescales., • Liaise with investigators, prosecutors and partner agencies to support effective case progression., • Ensure all evidential material is managed in accordance with ...

GBR Recruitment Ltd are extremely proud to be working exclusively in partnership with a leading MOD technology EW Lincolnshire company, recruiting for an experienced Security & Compliance Officer for physical security, personnel security & IT security This role is subject to legal / security restrictions relating to Nationality & clearance eligibility. To be considered, applicants must be a British National under UK nationality law. Due to the nature of the tasking to allow for security vetting (UKSV) if not already obtained. You will be an experienced Security & Compliance Officer, plus act as the organisation’s IT Security Officer (ITSO) and Data Protection Officer too. You will be responsible for high level security controls plus the implementation of them and maintain them control measures across the business. This key role is well suited to a security professional (not security guard) who is comfortable operating across multiple security domains. Duties: Deliver physical security controls across offices and facilities Manage access control, visitor procedures, and security incident reporting Lead security vetting processes, renewals, and record-keeping Carry out the duties of IT Security Officer (ITSO) Ensure security controls are implemented and operating effectively across IT systems and business processes You will be the designated Data Protection Officer * Work as the cyber...

Job Description Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire/n /n Process Architecture and Governance Lead/n /n /n Our Mission /n We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. Hear from our team about what it’s like working at Capital One UK. /n /n /n About the role /n As a Process Architecture and Governance Lead, you will be accountable for ensuring robust process documentation, governance, and performance monitoring across all functional areas. Operating autonomously, you will lead, plan, and deliver end-to-end process mapping and governance initiatives across the UK business. You will play a key role in fostering a culture of continuous improvement and sound risk management, driving process optimisation initiatives while empowering the wider team. Furthermore, you will have the autonomy to champion AI-driven process optimisation, ensuring our business scales effectively through smart technology. /n /n What you'll do /n /n - /n Establish Frameworks & Standards: Define and implement frameworks for process documentation and monitoring across the UK business, embedding standardised documentation to eliminate departmental silos. /n - /n Deliver End-to-End Projects: Manage process-related projects from initial discovery through to successful launch, which includes documenting new processes and identifying performance gaps to keep the business "well-managed". /n - /n Upskill & Coach Teams: Create and lead workshops to train, coach, and upskill Process Managers in process excellence tools and methodologies. /n - /n Influence Stakeholders: Actively influence and constructively challenge senior stakeholders and Product Owners across the business to safeguard process integrity. /n - /n Drive AI Optimisation: Actively experiment with and refine how process maps are structured, ensuring unstructured business data is formatted so LLMs and AI querying tools can parse it effectively to maximise high-quality, automated insights. /n /n /n The skills and experience you need /n /n - /n Process & Governance Expertise: Solid experience in process management, process improvement methodologies, and risk/governance frameworks, ideally supported by an awareness of Lean / Six Sigma tools. /n - /n Analytical Problem Solving: Strong analytical skills and the ability to apply 80/20 thinking to complex process problems, successfully balancing rapid throughput with robust risk management. /n - /n Stakeholder Management: Exceptional communication skills with a proven ability to build strong relationships, influence teams, and constructively challenge senior stakeholders. /n - /n AI & Data Literacy: A genuine passion for emerging AI technologies, with an understanding of how to structure process maps to maximise the precision and reliability of AI-generated continuous improvement recommendations. /n - /n Training Delivery: Highly organised with demonstrated experience in delivering training or workshops to groups either face-to-face or online. /n /n /n Where and how you'll work /n This is a permanent position based in our Nottingham office. /n /n We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. /n /n Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. /n /n What’s in it for you /n We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. /n /n In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: /n /n - /n Wealth & Future: Competitive pension and performance-based bonus schemes /n - /n Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. /n - /n Health: Access premium care through our private medical insurance. /n - /n Family Support: We champion your milestones with enhanced parental leave. /n /n /n A full list of our benefits is available here. /n /n What you should know about how we recruit /n We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. /n /n We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. /n /n Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. /n /n /n /n Capital One is committed to diversity in the workplace./n /n /n If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. /n /n /n /n /n /n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com /n /n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. /n /n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). /n /n /n /n /n Who We Are/n /n /nAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding./n /n /nGuided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good./n

Group Chief Revenue Officer (CRO) Location: Remote - USA or UK (International Travel Required) An exciting opportunity has arisen for a Group Chief Revenue Officer (CRO) to join a global RF technology group operating across advanced antenna, microwave and RF engineering solutions for defence, aerospace, government and commercial communications markets. The organisation designs and manufactures high-performance RF and microwave systems and antenna technologies used in mission-critical applications including communications, electronic warfare, surveillance, intelligence, maritime, aviation and space. Operating through a portfolio of international specialist engineering businesses, the group combines deep technical capability with strong innovation, R&D focus and proprietary IP development. Following continued global expansion and increased emphasis on cross-group collaboration, the business is seeking a highly entrepreneurial, commercially driven and results-focused executive to lead and unify global revenue strategy across the organisation. The CRO will be responsible for driving sustainable revenue growth, commercial excellence and strategic alignment across multiple international operating companies. The role exists to unlock the full commercial potential of the group by leading complex, multi-entity opportunities and ensuring a coordinated, disciplined and scalable approach to global sales execution. The successful candidate will act as the single point of accountability for major commercial opportunities across the group, ensuring effective pricing, governance, customer engagement and conversion into long-term profitable revenue. Working closely with the CEO and COO, the CRO will align commercial ambition with operational capability, ensuring global revenue performance is optimised through structured execution, strong leadership and data-driven decision-making. The role requires significant international travel across the USA, UK, Europe and other global regions, operating across time zones aligned with customers and internal stakeholders. Main Responsibilities of the Group Chief Revenue Officer (CRO): Define and execute the group-wide commercial and revenue strategy to deliver sustained global growth Drive improvements in pipeline velocity, conversion rates, deal size and margin through structured KPI management Embed a 'one group' commercial approach, maximising cross-selling and upselling across all operating companies Design and implement a scalable global sales operating model across regional hubs and international markets Build and lead a high-performing global commercial organisation spanning sales, marketing and customer engagement functions Lead and coordinate complex, high-value multi-entity bids and strategic customer opportunities Oversee pricing strategy, commercial governance, deal approval and margin protection across all major opportunities Establish robust forecasting, reporting and CRM-driven performance frameworks for executive and board-level insight Drive alignment across all operating companies to ensure consistent commercial execution and account ownership clarity Identify and develop new market opportunities, strategic accounts and global revenue streams Support integration, acquisition and transformation activities where required to accelerate group growth Act as a key interface between commercial strategy and operational delivery in partnership with the COO Requirements of the Group Chief Revenue Officer (CRO): Proven experience in a senior commercial leadership or executive role within a fast-paced, growing technology or engineering organisation Strong background in RF, microwave, antenna systems, communications, defence, aerospace or highly technical manufacturing environments is highly desirable Demonstrated track record of driving revenue growth, commercial strategy and international sales performance Significant experience leading global or multi-entity commercial teams across multiple regions Strong understanding of go-to-market strategy, pricing, revenue operations and complex deal structures Experience managing large-scale enterprise customers and high-value strategic accounts Ability to operate at C-suite and board level with strong stakeholder influence and executive presence Strong financial and commercial acumen including forecasting, margin management and KPI-driven performance management Experience designing and scaling global sales operating models and leading transformational change Proven ability to manage complex, multi-stakeholder commercial environments within international group structures Strong customer-facing credibility with the ability to lead strategic engagements at senior level Experience working with CRM systems and revenue performance tools Strong communication, negotiation and leadership skills with the ability to operate in fast-moving, high-pressure environments Willingness to travel internationally on a regular basis Extensive leadership experience, including long term leardership of teams across multiple territories Degree qualified in Engineering, Business, Finance or related discipline (MBA advantageous) English language essential; additional languages advantageous Experience within defence/security regulated environments (ISO, CMMC, cyber security frameworks) desirable Working Pattern & Benefits: Remote position based in either the USA or UK Significant international travel across North America, Europe and other strategic regions Executive-level role reporting directly to the CEO and Board Opportunity to shape the commercial strategy of a global RF technology group High levels of autonomy and influence across multiple international businesses Competitive executive salary with annual bonus (up to three months' salary) Long-Term Incentive Plan(share options) Comprehensive healthcare and executive benefits package Strong long-term opportunity to build and lead a world-class global commercial organisation To apply for this Group Chief Revenue Officer (CRO) opportunity, please send your CV to Kishan Chandarana at Redline Group. TPBN1_UKTJ

Job Description Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire/n /n Lead Process Manager - Financial Crime/n /n /n About the role /n As a Principal Associate Process Manager, you will own the end-to-end design and health of our Financial Crime processes, spanning Transaction and Application Fraud, Disputes, AML, and Authorisations. You will be responsible for defining process strategy, developing robust oversight, and driving continuous improvement across the Financial Crime portfolio. This is a highly collaborative role where you will lead complex problem-solving initiatives to eliminate operational inefficiencies, balancing commercial and regulatory requirements to deliver exceptional outcomes for both our customers and our operations teams. /n /n What you'll do /n /n - /n Process Design & Optimisation: Own and critically challenge process scope, design, and management; define success measures and dynamically monitor Key Results and Critical to Quality metrics. /n - /n Risk & Control Ownership: Take accountability for the risk and control environment, ensuring regulatory requirements are robustly applied, mitigated, and governed. /n - /n Continuous Improvement: Apply structured, data-driven methodologies to solve complex problems, lead large-scale transformations, and continuously develop and share process improvement tools to uplift process capabilities within the wider team. /n - /n Issue Management & Governance: Establish strong governance practices to oversee process health, ruthlessly prioritise improvements, and lead root-cause analysis to resolve operational breakdowns. /n - /n Stakeholder & Operational Influence: Collaborate closely with strategy and servicing teams to deliver the roadmap, while influencing business changes that impact your process.. /n /n /n The skills and experience you need /n /n - /n Process Management Expertise: Proven experience in process management within a regulated industry, with a Lean Six Sigma certification being highly desirable. /n - /n Risk & Control Management: Prior experience identifying operational risks and managing mitigations through the implementation of robust internal controls. /n - /n Structured Problem Solving: A track record of using data-driven process management techniques to define problems, implement solutions, and manage large-scale transformation projects. /n - /n Cross-Functional Collaboration: Exceptional stakeholder management skills with the ability to influence business decisions, manage change, and work collaboratively across diverse teams. /n - /n Operational Insight & Attention to Detail: A detail-oriented mindset with the ability to master complex systems, ideally complemented by experience working within a contact centre environment. /n /n /n Where and how you'll work /n This is a permanent position based in our Nottingham office. /n /n We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. /n /n Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. /n /n What’s in it for you /n We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. /n /n In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: /n /n - /n Wealth & Future: Competitive pension and performance-based bonus schemes /n - /n Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. /n - /n Health: Access premium care through our private medical insurance. /n - /n Family Support: We champion your milestones with enhanced parental leave. /n /n /n A full list of our benefits is available here. /n /n What you should know about how we recruit /n We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. /n /n We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. /n /n Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. /n /n Capital One is committed to diversity in the workplace./n /n /n If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. /n /n /n /n /n /n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com /n /n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. /n /n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). /n /n /n /n /n Who We Are/n /n /nAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding./n /n /nGuided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good./n

Job Description Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire/n /n Data Developer/n /n /n Our Mission /n We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. Hear from our team about what it’s like working at Capital One UK. /n /n About the Role /n Data is at the heart of everything we do. We operate a multitude of systems that store, process and use data to support our operations, analytics and reporting, all driving us towards our business goals of helping our customers and associates succeed. Ensuring we have a thorough understanding and robust management of the data the UK business creates and uses is crucial. This is essential to ensuring our business is well managed, giving users ultimate confidence that the data they are using is available and of the highest quality. /n /n We are seeking an energetic and forward-thinking individual to join us to help build, deliver, improve and lead on data management across the business. In this role, you will work on a variety of strategic and technical activities to solve complex problems, drive technical convergence, and safely operationalise Artificial Intelligence (AI) frameworks to unlock the power of data through excellent data management. /n /n What You'll Do /n With a permanent high focus on data management and modern tech initiatives, you will support the UK business and wider Enterprise across two core transformative pillars: /n /n AI in Data Management & Strategy /n /n - /n Team Capability & Collaboration: Help create an AI-literate Data Management team, understanding AI tooling risks and benefits, whilst collaborating with broader analytics teams to champion key data considerations. /n - /n Frameworks & Governance: Identify key data management principles to enable safe, scaled AI, and evolve our frameworks to meet changing AI and regulatory needs. /n - /n Operationalise & Unlock Value: Drive and implement AI within the Data Management Team (DMT), leading the thinking on near-term value unlocks that enable end-users to self-serve through AI. /n - /n Strategic Alignment: Understand and plan for advances in Enterprise AI Data Management Strategy, advising on how the UK business should be structured to align. /n /n /n Technological Convergence & Core Infrastructure /n /n - /n Migration Leadership: Serve as a technical lead for convergence migration, covering data storage, definitions, lineage, quality, modelling, access and consumption. /n - /n End-to-End Coordination: Ensure critical migration factors are met, including setting up correct access profiles, migrating metadata/data quality rules, and setting up UK analytical teams for success. /n - /n Enterprise Integration & Roadmapping: Partner with Enterprise teams to plan migration sequencing and dependencies, whilst driving our broader data strategy by identifying industry maturity gaps. /n - /n Stakeholder Engagement & Risk: Collaborate with stakeholders to drive policy-compliant practices across the data lifecycle, executing data management assessments through 2nd and 3rd-line reviews. /n - /n Talent Development: Coach, nurture and develop associates across the business to ensure a thorough understanding of their data management responsibilities and the value behind them. /n /n /n The Skills and Experience You Need /n Core Skills & Capabilities /n /n - /n Critical Problem Solving: Ability to use critical thinking to resolve complex problems, acting as an owner to identify, document and manage data issues. /n - /n Influence & Communication: Strong judgment coupled with excellent communication and networking skills to influence stakeholders and drive meaningful business change. /n - /n User-Centric Solutioning: Capability to provide actionable advice and create solutions or communications that help end-users self-serve, access and navigate data. /n - /n Innovation & Advocacy: A track record of bringing new ideas and establishing new processes that support data strategy, whilst acting as an ambassador for the team. /n - /n Delivery & Leadership: Proven ability to manage structured business processes, nurture stakeholder relationships and successfully deliver large, value-add activities. /n /n /n Technical Knowledge & Experience /n /n - /n Data & Risk Governance: A strong understanding of, or keen interest in, Data Management, Data Risk Management fundamentals and policy compliance frameworks. /n - /n AI & Innovation Guardrails: Understanding of AI technologies, skills and use cases, with the ability to apply AI to drive operational efficiencies using proper guardrails. /n - /n Cloud Infrastructure: Basic operational knowledge of Cloud data ecosystems, AWS infrastructure or modern analytical data warehouses. /n - /n Lifecycle Management: Experience with practices supporting the data management lifecycle, including registration, usage, quality, retention and external data sharing. /n - /n Assurance & Control: Experience executing data management assessments through control performance or engaging with 2nd and 3rd-line business reviews. /n /n /n Where and how you'll work /n This is a permanent position based in our Nottingham office. /n /n We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. /n /n Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. /n /n What’s in it for you /n We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. /n /n In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: /n /n - /n Wealth & Future: Competitive pension and performance-based bonus schemes /n - /n Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. /n - /n Health: Access premium care through our private medical insurance. /n - /n Family Support: We champion your milestones with enhanced parental leave. /n /n /n A full list of our benefits is available here. /n /n What you should know about how we recruit /n We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. /n /n We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. /n /n Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. /n /n Capital One is committed to diversity in the workplace./n /n /n If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. /n /n /n /n /n /n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com /n /n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. /n /n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). /n /n /n /n /n Who We Are/n /n /nAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding./n /n /nGuided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good./n

Hybrid role based in the UK with regular travel across our hotel portfolio. Flexibility to visit hotels as business needs require is essential. At leaf HOSPITALITY, we're looking for an exceptional Chief Commercial Officer to join our Executive Leadership Team and help shape the next chapter of our growth. This is a pivotal leadership role responsible for driving the commercial strategy across our growing portfolio of branded and independent hotels. Leading our Sales, Revenue Management and Marketing functions, you'll maximise performance, strengthen owner and brand relationships, and identify new opportunities that support the continued success of the business. If you're a commercially astute hospitality leader with a passion for delivering results, inspiring teams and creating long-term value, we'd love to hear from you. • Team Member Programme with £50 Bed & Breakfast stays and 50% F&B discount across leaf HOSPITALITY hotels, • Enjoy exclusive discounted stays and food & drink at Hilton and IHG hotels worldwide, available to you, your family and friends, • Employee Assistance Programme (EAP) and wellbeing support, • Access to the Hapi Benefits platform, offering exclusive discounts on retail, gym memberships, leisure, travel and much more, • Long Service Recognition Awards, • Team Member recognition awards, • Five additional days' annual leave from day one, • Enhanced pension contribution, • Enhanced maternity and paternity pay, • Company sick pay, • Vitality Private Healthcare, • Three additional office closure days over the Christmas period, without using your annual leave, • Opportunities to shape the future growth of an ambitious hotel management company, • Develop and deliver the Group Commercial Strategy, aligned with the company's vision and long-term growth ambitions., • Lead commercial performance across the portfolio, driving revenue, profitability and market share., • Provide strategic leadership across Sales, Revenue Management and Marketing, ensuring a collaborative and commercially focused approach., • Use market insight, performance data and industry trends to identify opportunities and support informed decision-making., • Support the continued growth of leaf HOSPITALITY through new management opportunities, acquisitions and strategic partnerships., • Build trusted relationships with hotel owners, investors, brand partners and key stakeholders., • Strengthen the commercial positioning of both leaf HOSPITALITY and the hotels we manage., • Represent the business at owner meetings, industry events and commercial forums., • Inspire, develop and lead high-performing commercial teams., • Foster a culture of collaboration, accountability and continuous improvement., • Coach and develop future leaders across the commercial function., • Work closely with the Executive Leadership Team to support business-wide objectives., • Present commercial performance and strategic recommendations to the Executive Leadership Team and hotel owners., • Ensure compliance with commercial governance, company policies and brand standards., • Champion responsible business practices and support the delivery of our Environmental, Social and Governance (ESG) commitments., • Significant senior commercial leadership experience within the hospitality sector., • Proven success leading Sales, Revenue Management and Marketing across a multi-site business., • Strong commercial and financial acumen, with a track record of delivering sustainable growth., • Experience working with hotel owners, investors and internationally recognised hotel brands., • An inspirational leader with the ability to build high-performing teams and trusted stakeholder relationships., • Experience supporting business growth, acquisitions or new management opportunities., • A strategic thinker who combines commercial insight with a hands-on, collaborative leadership style. leaf HOSPITALITY is a hotel management company trusted by owners to operate branded and independent hotels across the UK. Since 2007, we've managed every property as if it were our own, combining commercial expertise with a people-first approach. We build strong teams, create memorable guest experiences and deliver long-term success for our hotels, owners and communities. Everything we do is guided by one principle: be EXCELLENT. We are committed to creating an inclusive workplace where everyone feels welcome, respected and able to succeed. We celebrate individuality and believe diverse perspectives help us deliver better experiences for our guests, teams and communities. Compensation: To be discussed #J-18808-Ljbffr

At Alaris Group, we believe that exceptional people build exceptional businesses. We are a globally active, multi‑subsidiary RF and defence technology group, and we are now seeking a commercially brilliant, entrepreneurially minded leader to join our executive team and drive the next chapter of our growth story. Following growth, we are seeking a highly entrepreneurial, solutions orientated, results driven, experienced professional to join our c‑suite as Group Chief Revenue Officer ("CRO"), to harmonise, drive and grow our company. The CRO is responsible for driving group‑wide sustainable revenue growth, commercial excellence, and strategic sales execution across the Alaris Group. The role exists to unlock the full commercial potential of the group, particularly by leading and converting complex, multi‑subsidiary opportunities. You will act as the single point of accountability for all significant and cross‑subsidiary commercial opportunities, ensuring disciplined pricing, effective coordination, and successful conversion into profitable, long‑term business. You will work closely with the COO to operate with shared accountability, aligning sales ambition with operational capacity, resource planning, and service performance. The incumbent must be willing to travel internationally monthly as a significant amount of travel is required for this role and operate within time zones that suit our customers and colleagues alike. • Revenue Strategy & Growth – Define and execute the group‑wide commercial and revenue strategy to deliver sustained growth aligned to business priorities and market focus., • Revenue Performance & KPI Optimisation – Drive improvements in pipeline velocity, conversion rates, deal size, and margin through rigorous KPI tracking and performance management., • Customer Value & Cross‑Selling – Embed a "one group" approach, maximising customer value through cross‑selling, upselling, and focus on strategic, long‑term accounts., • Sales Operating Model & Structure – Design and implement a scalable, efficient global sales model, optimising regional hubs, local‑for‑local execution, and account ownership clarity., • Commercial Leadership & Team Performance – Build, align, and lead a high‑performing commercial organisation across sales, marketing, and customer success., • Strategic Sales & Complex Deal Leadership – Lead and coordinate high‑value, multi‑entity bids, ensuring alignment, governance, and successful execution across geographies and functions., • Pricing, Deal Governance & Commercial Discipline – Oversee pricing strategy, approve major deals, enforce margin protection, and ensure strong commercial governance and contract integrity., • Performance Reporting & Executive Insight – Establish robust forecasting and reporting frameworks, using data‑driven insights to inform decisions and update the Executive Team and Board through use of the group’s CRM., • Proven experience in a similar role within a fast‑paced, growing small or medium‑sized enterprise, preferably in the RF antenna / microwave / engineering and manufacturing space. Experience within defence, aviation or communications industry is desirable., • Proven track record in sales leadership, revenue growth, and commercial strategy., • Extensive experience across sales, marketing, customer success, and account management., • Strong understanding of go‑to‑market strategy, pricing, and revenue operations., • Significant experience leading global or multi‑entity commercial teams., • Demonstrated ability to operate at executive / C‑suite level., • Experience managing complex, high‑value deals and large enterprise clients, demonstrating a hands‑on approach., • Strong grasp of financial metrics (revenue forecasting, margins)., • Ability to use data and analytics to drive performance and decision‑making., • Experience designing and scaling sales operating models, organisational structures and executing transformational change., • Track record in business transformation, integration, or scaling growth businesses., • Ability to influence at board level and manage senior stakeholder relationships., • Strong customer‑facing credibility with key accounts and partners., • Sector‑specific expertise., • Familiarity with CRM systems, sales tools, and revenue operations platforms., • Exceptional communication and interpersonal skills., • Ability to multi‑task, juggle internal and external pressures, and work within a P/Equity backed and growing international group., • Flexibility, willingness to travel, whilst being able to roll up your sleeves and make it happen are all essential skills for the successful candidate., • Candidates should ideally have at least 10 years' leadership experience, including 5 or more years leading teams across multiple territories., • Languages are beneficial including German. English language, written and oral essential, with an ability to present and prepare reports and external documentation., • Candidates should be computer literate and be able to competently operate MS Word/Excel and PowerPoint whilst experience with Dynamics MS Business Central; Sales Force and RF simulation tools (i.e. MATLAB, FEKO, CST) would all be beneficial., • An understanding of defence/security regulations; CMMC / cyber security; ISO standards are desirable as the Company is highly accredited and must successfully work within these parameters., • BS in Engineering (Electrical, Mechanical or Manufacturing), or BA/BS/BSC in Business, Finance, Marketing, Economics with the supported relevant technical experience (required)., • Beneficial: Degree in engineering (Electronic, Industrial, Mechanical) or degree in Business, Finance, Marketing, Economics with the supported relevant technical experience., • Advanced Engineering Degree (master's or PhD in Electrical, Mechanical or Manufacturing) or MBA / CPA or equivalent (recommended)., • 10+ years working at leadership level, of which 5 have been spent leading teams across multiple territories., • Highly entrepreneurial and possessing a strong personal drive, • Solutions oriented with a focus on the success of their customers, • Professional, persuasive and influential, • Demonstratable experience negotiating with and reaching successful outcomes with customers, peers and partners, • Commercially Driven (Revenue Instinct), • Charismatic & Energetic, • Customer-Obsessed, • Relationship‑Oriented, • Strategic, but Opportunity‑Focused, • Competitive Nature, • Resilient to rejection and criticism, • Fast‑Moving & Action‑Oriented, • Confident (with Presence), • Adaptable Communicator, • Risk‑Tolerant (Calculated), • Collaborative but Assertive, • Big‑Picture Market Thinker, • Integrity/ethics beyond reproach, must be open and honest, 100% trustworthy and confidential, • Be able to build a successful team and work within an international Group, enshrine group focus, • Skilled negotiator with the ability to close deals, • Strong understanding of a small business environment, regulations including corporate law, management best practices / quality standards; health & safety and employment legislation / quality standards (e.g. ISO9001); Cyber security (CMMC / 365 High) and environmental standards, • Comfortable to manage conflict / resolution skills, • Able to work across different time zones Position Title: Group CRO Department: Group Executive Reporting To: Group CEO #J-18808-Ljbffr

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