First line support jobs in TwickenhamCreate job alerts

To provide first line support by handling Fault Report Forms and Service Requests submitted via telephone, email and online, and managing them through the appropriate hardware and software support processes in line with agreed SLA’s. Demonstrate a basic understanding of troubleshooting methodolog...

Supporting them to live safer and supported lives in their own homes, you’ll follow individual care plans and assist with personal care, helping clients to bathe, dress, manage incontinence, use the toilet and supporting them with their medication.

To provide first line support by handling Fault Report Forms and Service Requests submitted via telephone, email and online, and managing them through the appropriate hardware and software support processes in line with agreed SLA’s. Demonstrate a basic understanding of troubleshooting methodolog...

We put you first, so you can put our customers first. As a Senior Fraud Customer Service Advisor, you’ll be the first line of defence, helping customers protect their money, resolve disputes, and regain confidence in their finances. What we need from you Empathy and resilience – You’ll support

Offering Comprehensive Training & Support:. NVQ in Health & Social Care is desired, comprehensive training and support is provided. As a well-established family-run business with over 36 years of experience and believe in fostering a close-knit, supportive environment where everyone feels valued ...

IT Support Technician Full time – Permanent Salary - £31,914 Office based a minimum of 3 days each week (working from home options for additional days are subject to Line Manager agreement) Closing date for applications: Thursday 1st May 2025Interviews will take place online via video confere

German speaking Customer Service Advisor.Remote, with 1 day per month in the office.Are you a fluent German speaker with a passion for providing excellent customer service? We are seeking a.German-Speaking Customer Service Advisor.This role is primarily remote, offering flexibility with just one ...

COMPETENCIES: Customer focus Working with others Drive for excellence Role Specific Competencies Communication Planning and Organising Making things happen PERSONAL QUALITIES EXPERIENCE: Customer Service professional within retail, hospitality or travel Excellent verbal, aural and written communi...

Are you a dynamic, driven and bubbly individual looking for a role that will support and develop your skills within a exciting customer facing environment?. Successful and established Sales Team to support you.

Avenues is a community where people smile, laugh, grow and achieve great things, we know that well-supported people support people well, which makes them want to do their very best for the people we support, and achieve our vision. We are looking for Female Support Workers to work with us

Provide 1st and 2nd line support, resolving tickets within SLAs, escalating complex issues, and ensuring a high level of customer service. Support VOIP setups and assist with infrastructure projects. Liaise with external vendors for support and procurement, ensuring effective service delivery.

The Audley Academy will support anyone who is new to care, with a full induction programme and support with the completion of their care certificate. Personal presentation and hygiene should be to a high standard including cleanliness of uniform provided and ensuring jewelry, nails and hair are i...

Tradition is currently seeking to appoint an IT Support Engineer/2nd Line Support to be based in the London office. Main responsibilities within the IT Support Engineer/2nd Line Support. Working with project team and 3rd line support when required.

Please dont be afraid to ask about what we can do to support your needs.

Investigate and diagnose Incidents by providing first line telephone support, gathering and analysing information to identify and resolve a range of technical Incidents such as hardware, software, application and network Incidents with the objective of restoring normal service as quickly as possi...

The Audley Academy will support anyone who is new tocare, with a full induction programme and support with thecompletion of their care certificate. Personal presentation and hygiene shouldbe to a high standard including cleanliness of uniform provided andensuring jewelry, nails and hair are in li...

The IT Support Engineer will take ownership of day-to-day IT issues across the business and manage all hardware and software infrastructure, acting as the first point of contact for both internal users and external partners. This role includes a combination of reactive IT support and long-term te...

Personal presentation and hygiene shouldbe to a high standard including cleanliness of uniform provided andensuring jewelry, nails and hair are in line with companypolicy. The Audley Academy will support anyone who is new tocare, with a full induction programme and support with thecompletion of t...

Are you a dynamic, driven and bubbly individual looking for a role that will support and develop your skills within a exciting customer facing environment?. Successful and established Sales Team to support you.

Access to wellbeing and support tools. As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories...

Department schedule is in line with store opening hours (Sunday – Saturday), therefore weekend and evening work will be required to support business needs. As a Customer Service Advisor you will be the first point of call for many of our customers, whether in store or through one of our online cu...

This means you'll have a direct impact on our residents, their visitors and all the staff working to support them.

Provide first-line technical support to customers relating to company products. Support EMEA customers with order and product queries mainly via email, live chat, and social media. In this role, you’ll be the first point of contact for customers regarding product orders, queries and returns via e...

As a Bank Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents.

The team promotes, enhances, and maintains good first line of defence responsibility for Privacy risk as defined in the Banks Risk taxonomy. You will also manage the maintenance of the Record of Processing, supporting the business to complete Privacy Risk Assessments and supporting initiatives th...

Employee Assistance Programme for confidential support. Financial support for personal development.

Provide 1st and 2nd line support, resolving tickets within SLAs, escalating complex issues, and ensuring a high level of customer service. We’re seeking an IT Support Analyst to ensure smooth operation of their hardware, software, and conferencing tools. Support VOIP setups and assist with infras...

As a 1st Line Support Technician, you will be responsible for providing technical assistance and support to end-users, troubleshooting software and hardware issues, and ensuring the smooth operation of our IT systems. IT Technician - 1st Line Support:. We are seeking a skilled and customer-orient...

This is a key role where you'll support our colleagues by providing high-quality, senior-level first and second-line IT support - especially in our London office. This is a key role where you'll support our colleagues by providing high-quality, senior-level first and second-line IT support - espe...

This means you'll have a direct impact on our residents, their visitors and all the staff working to support them. Access to wellbeing and support tools.

Microsoft, 1st line support, IT support, incident management, ticketing systems, troubleshooting, Active Directory, password resets, technical support, remote support, customer service, helpdesk, Microsoft Office support, Windows support, hardware support, software support, call logging, SLA mana...

Access to wellbeing and support tools. As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. You can also expect to support the clinical team in a specific area, such as medica...

The IT Support Engineer will take ownership of day-to-day IT issues across the business and manage all hardware and software infrastructure, acting as the first point of contact for both internal users and external partners. Applause IT are hiring for an IT Support Technician for a luxury travel ...

As a Bank Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers.

Opportunities to progress into 2nd Line Support and beyond. Line Support Engineer – London - £30K + Benefits. Experience in a 1st Line Support or similar IT role (MSP experience is a plus).

This means you'll have a direct impact on our residents, their visitors and all the staff working to support them. Access to wellbeing and support tools.

Tradition is currently seeking to appoint an IT Support Engineer/2nd Line Support to be based in the London office. Main responsibilities within the IT Support Engineer/2nd Line Support. Working with project team and 3rd line support when required.

Do you want a fulfilling career, where you can make a difference and change lives for the better in a culture of kindness and teamwork? Where you’ll be supported with development opportunities to grow you as a person and in your career?. You will join an inclusive, supportive team that works well...

A Specialist SEN School working with young pupils from 11-19 years old who have a range of special educational needs are looking for a full time SEN Support Worker/ Teaching Assistant to support Secondary aged pupils with complex needs. You will be supporting pupils in a range of learning activit...

This means you'll have a direct impact on our residents, their visitors and all the staff working to support them.

A school in Hillingdon are looking for support assistants to join them as soon as possible to work with pupils on the autistic spectrum.

As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion neede...

Support Worker – Days & Nights – Walton-on-ThamesShifts: Days and Nights | Full-time & Part-time AvailableSetting: Supported Living – Adults with Learning DisabilitiesAre you an experienced Support Worker passionate about making a difference in people’s lives?We’re recr

Sales Advisor With Customer Service Skills.Immediate Availability - Start as a Sales Advisor.Put your sales and customer service skills to good use!.Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include na...

Support Worker – Days & Nights – OttershawShifts: Days and Nights | Full-time & Part-time AvailableSetting: Supported Living – Adults with Learning DisabilitiesAre you an experienced Support Worker passionate about making a difference in people’s lives?We’re recruiting

IT Support Technician Full time - Permanent Salary - £31,914 Office based a minimum of 3 days each week (working from home options for additional days are subject to Line Manager agreement) Closing date for applications: Thursday 1st May 2025Interviews will take place online via video conference ...

The below job description will outline this position of: IT Infrastructure Support EngineerTypically, this person will provide hands-on support and management of both corporate and customer-managed IT infrastructure, playing a key role in maintaining high availability of systems and ensuring the ...