First line support jobs in Sunderland

1st Line Support Engineer Salary: Up to circa £32,000 + Bonus + Shares Location: Newcastle upon Tyne (Hybrid) Hours: 9am - 5pm Monday to Friday (no on call rota) My client is a rapidly growing SME ...

Escalation point for the 1st line support team providing fast timely response. * Monitoring of hardware remotely, and technical troubleshooting * Active Directory & Office365 user management

As a 3rd Line Support Engineer you will be working with within a team of support engineers to deliver first class support to our client base. You will be responsible for resolving issues and ...

Act as a senior point of contact for escalated technical issues from 1st and 2nd line support. * Diagnose and resolve complex hardware, software, and networking issues. * Provide expert-level support ...

Responsibilities will range from 1st line support, managing end user devices, through to assisting in implementation of bespoke IT projects. Duties and Responsibilities: * Be an active and supportive ...

The Role You will be leading the operations support team and working closely with the Head of Operational Enablement where you'll be first line support for escalations from the team for agencies ...

... will act as a first point of contact for IT issues , and you'll work closely with other ... A minimum of 3 year's proven experience working in a 2nd or 3rd Line Support or an equivalent ...

The school leadership help and support all members of staff to help them achieve their full ... in line with Section 115 of the Police Act 1997. You will also be required to provide 2 ...

Lead the development, implementation, and review of the SEN policy and provision in line with ... to support the diverse needs of learners. Why The Outcomes First Group? Your health and wellbeing ...

Providing support as escalation point for 1st line team * Aiding customer retention and satisfaction Key Skills: * Microsoft 365 (inc. Teams, OneDrive, SharePoint) * Azure * Windows Server 2016 ...

Meridian Business Support is working with a leading Clinical homecare company to recruit a Oncology ... line care, IM/SC injections and patient training.Get back to what you do best ..... 1:1 patient ...

Be first line support for escalations regarding novation and operation support queries * Be first line manager for the operations team * Responsible for the teams combined projects providing regular ...

THE ROLE: * 1st Line IT Support, eventually moving up to 2nd/3rd * Helping various clients with business technology such as cloud infrastructure/data management and more * On the job training ...

Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course ...

Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course ...

IT Security, Cyber Security IT Support, IT Technician, Support Engineer, 1st Line Support, and 2nd Line Support, First Line Support, Second Line Support, Trainee, Training Course, Support, It ...

Provide 1st and 2nd line support to employees, via various forms of engagement (voice, email and IM chat), * Ensure all support is logged and managed through ServiceNow., * Ensure timely resolution ...

Overseeing and supporting the day-to-day running of the department and allocation of work. * Ensure ... Excellent first line management skills. * Excellent attention to detail, with the ability to work ...

... first-line-of-defence control framework within the Franchising Division. Your role involves ... Support the development, production, and management of an Information Security and Data Protection ...

You will support change initiatives, providing SME input as required. You will also support ... Experience performing first line oversight and monitoring * Good problem solving and analytical ...

Provide second line opinion and advice to support regulatory submissions connected to material outsourcing and the use of the Cloud. Skills & Experience: Experience in first line technology or ...

Provide first-line technical support to end-users via phone, email, or in-person. * Diagnose and troubleshoot hardware, software, and network issues. * Escalate complex problems to the appropriate ...

Lead and inspire a dedicated team of 1st and 2nd Line Support professionals, fostering a collaborative and supportive environment where everyone can thrive. * Drive operational excellence by ensuring ...

... line with company timescales and provide a customer focused service which supports the long-term ... Our business is, first and foremost, about people. And it always has been. The solutions we develop ...