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At Mitie we bring out the best in places. Unlocking their potential so that everyone looks forward to using them and can do their best work in them. From offices and shopping centres to hospitals and airports, we create better places for the communities we serve to thrive. We're looking for a Cleaning Supervisor who will deliver excellent service standards, while meeting SLA agreements and adhering to cleaning schedules. Contract: Permanent Type: Full Time Hours: 42 Location: Heathrow Airport Role Responsibilities: • Manage a cleaning team across multiple sites, including recruitment and staff development., • Deliver routine planned and periodic cleaning to a high standard., • Provide technical training and ensure Health & Safety procedures are followed., • Monitor cleanliness standards, distribute uniforms, and manage stock levels., • Address issues professionally and escalate to line manager when necessary., • Monitor the performanace of all staff in the soft services team., • Ensure staff are reviewed on a regular basis and annual appraisals are carried out on direct reports., • Induct and train the Cleaning Services Team as required in line with the MITIE Company Policy., • Provide specific training on equipment, cleaning practises and use of chemicals to the Soft Services Team on site., • Manage the holidays and absences of the Cleaning Operatives & Team Leaders to ensure that adequate coverage is available and that cleaning standards are not reduced., • Manage absence management in line with Mitie Policies and procedires, having a full understanding of the Mitie absence management policy., • Assist and liaise with the Duty Manager in the selection of suitable cleaning operatives., • Maintain accurate staff attendance records and ensure the Signing-in Register is completed in line with contracted hours and that these records on reviewed on a daily basis., • Allocate cleaning duties and areas to Cleaning Operatives ensuring that all areas of the sites are maintained and meet the needs of the contract and any relevant SLA's., • Ensure that Cleaning Operatives understand and adhere to the site rules and maintain a smart appearance, including the wearing of the MITIE uniform when carrying out their tasks., • Manage and control the issuing and usage of cleaning materials on site, making sure that the correct cleaning materials are used for the task in-hand., • Carry out a weekly check of all cleaning machinery to make sure that it is in a safe working condition and reporting any faults to the Facilities Manager., • Report all accidents and/or potential hazards to the LifeLine and relevant management and update appropriate records as necessary., • Review all equipment, storage areas and sluice rooms verifying that they are kept clean and that equipment and materials are left secured when not in use., • Ensure that all relevant safety signs are provided and used correctly by all Cleaning Operatives, • Report any damage and safety defects on the premises to the Engineering Help Center and log where appropriate., • Monitor the standard of work of the Cleaning Services Team, • Respond to Customer complaints immediately in conjunction with the Duty Manager., • Attend appropriate training sessions to update knowledge of cleaning equipment, materials and company procedures., • Ensure all areas within the premises are cleaned to the required frequency and SLA's., • Complete stock control/order sheets as directed by the Duty Manager., • To deliver tool box talks to all cleaning operatives., • Carry out daily audits reporting faults through clients CAFM system., • Liaise with Soft Plus Services to complete fabric faults as per SLA., • Previous supervisory and cleaning experience., • Strong communication skills and professional attitude., • Reliable, hardworking, and able to work independently., • Ability to follow schedules and lead a team effectively., • Lifestyle benefits via Choices platform including dental insurance, tech discounts, and dining cards., • Virtual GP, Salary Finance options, life cover, and cycle-to-work scheme., • Recognition through Mitie Stars, training, and career development opportunities.

Job Purpose The role focuses on compliance, customers, and continuous improvement activities to create a total quality culture and reduce quality costs in line with best practice procedures. The scope of role is to cover Heathrow & Tewkesbury. You will be based at our Heathrow site and travel to Tewkesbury as and when required. The role will: • Protect and please the customer by ensuring supply of the highest quality product, • Work with production and support functions to maintain and improve our quality systems and adherence to operational best practice thus guaranteeing compliance to external and internal standards, • Drive improvement activities to support quality and financial performance leading key improvement projects evolving through customer requirements, regulatory and legislative changes, and amendments to accredited standards to ensure compliance with standards and pending accreditation audits, • Draft, review and implement changes to our current quality systems, standard operating procedures, and policies to satisfy customer and third-party requirements Role Responsibilities Quality: • Support the Regional Quality Manager and site Leadership team in quality governance and product safety, • Lead and support meetings as required and provide information and analysis as required to support the business in understanding KPI’s and decision making, • Review the quality system as appropriate to ensure full compliance with customer and company best practice guidelines and maximize effectiveness of production contributing to consistent operational performance and standards whilst ensuring conformance to the relevant accreditation standards for the site and customers, • Provide authoritative guidance and advice on all aspects of quality to the site management team and employees; train and coach employees improving knowledge and skills in quality improvement, • Recruit, develop, motivate, and manage a Quality team (QA/QC) that optimises quality operations and is flexible in the support it offers the business, meeting current and future needs, • Establish and develop professional working relationships with customers, providing a technical service and reference point as required to support the company’s products and reputation as a quality supplier, • Manage the customer complaint procedure, facilitate the investigation of quality problems, faults, and non-conformances with production teams; manage corrective and preventative problems to ensure quality standards are maintained. Initiate and control robust investigations to provide corrective and preventive actions (CAPA) and support the complaints handling process and participate in implementing improvement actions to prevent re-occurring issues., • The facilitation of customer facing activities and communications including customer visits, responses, and preparation of information whilst leading site audit activities (external body, internal and customer), • Lead quality initiatives and focus groups to support knowledge and understanding of all operatives and grow awareness of quality issues to improve quality, • Promote a total quality philosophy at all levels developing a culture of right first time and continuous improvement Business Improvement: • Lead improvements to enhance quality system and ensure optimum process in place to meet customer specifications whilst maximizing production, • Review amendments to standards and ensure compliance with accreditation bodies, • Support introduction of new equipment on site and validation processes to meet safety and customer expectations, • Take on other projects and responsibilities as required., • Contribute ideas and participate in ongoing business improvement initiatives to reduce overall operating costs, improve margin, and provide input into the strategy and operations of the site Other: • Produce data and present reports for site, customers and corporate as required, • Identify improvement projects and continuous improvement initiatives in line with site and corporate requirements to improve quality and safety and work with colleagues to implement these, • Support senior leadership team in introducing systems and procedures to enhance operating effectiveness and efficiencies, • Deliver GMP, Quality and FSC training to all employees as required, • Take on other projects and responsibilities as required Knowledge, Skills, Experience • Minimum 5 years’ experience in a Quality role at a senior or management level, • Working and audit knowledge relevant accredited standards, • Experience in a manufacturing/production environment ideally with experience and knowledge of Industry standards and guidelines, • Demonstrable experience of leading change and implementing continuous improvement processes., • Supervisory experience, • Demonstrable experience of validating new equipment and processes, • Knowledge of Good Manufacturing Practices (GMP), • Project management and problem-solving skills such as 6 Sigma, or another recognised Business Improvement Technique, • Root cause analysis and problem-solving techniques, • Customer relations skills, • Skilled in information handling, analysis, and presentation, • Competent in using Microsoft Office packages

Welcome to Hayes End! This is an ideal opportunity that will enable a vet who has the confidence to take on a client base and make it their own, while having part-time support from an established senior vet. About your new role! This first opinion GP position is part-time across 3 days per week: Monday, Tuesday and Wednesday, giving you a lovely long weekend every week to indulge in hobbies, family life or to simply switch off! This part-time role includes a 1:4 branch Saturday and 1:8 hospital Sunday rotation. You will be rota ‘d to 1 bank holiday per year in the Mandeville Hospital in Northolt. There are NO on-call requirements. You would be supported by a highly experienced part-time senior vet who has worked in Hayes for years, and experienced RVN and trainee nurses. You will also have the support of our invaluable regional manager, and regional head vet for any of those clinical queries! As well as being equipped with everything you would expect, the practice is kitted out perfectly for a vet with a surgical bias, as our previous vet was an orthopaedic surgeon. Hayes End also has dental x-ray, perfect for those budding dentists out there! As a branch vet some of your duties will include: • Carry out consultations, thoroughly examining all pets presented and making management and treatment recommendations which are based on best practice and are evidence-based and in accordance with GVG protocols., • Perform surgery on cases as appropriate and within boundaries of personal competence and limitation of overnight care., • Maintain, prescribe and dispense all medications in accordance with appropriate current medicines legislation and RCVS guidance., • Record accurate and thorough clinical notes and ensure that pets’ histories are accurate comprehensive and useful to colleagues., • Be prepared to refer cases in a timely manner, in the first instance to a GVG Hospital, when there is an inability to undertake a case for whatever reason., • Help to maintain a respectful and collaborative team environment Goddard Mandeville Veterinary Hospital in Northolt provides Hayes End with its OOH care and support with any complex cases you may need to refer. With state-of-the-art diagnostic support at the hospital with a new CT scanner, a diploma holder in imaging providing our CT and ultrasound service, a strong medical team, and experienced surgeons routinely conducting advanced orthopaedic and soft tissue surgery, your referred patients are in safe hands! If you are new to the area, Hayes is in the heart of a popular suburb of West London with ample green space, a friendly community and plenty of train stations to get you across the city such as Hayes & Harlington which is on the shiny new Elizabeth Line. There is on site-parking available if you drive (a rare occurrence in and around London!) Now let’s get to the nitty gritty, here is what we offer you: The salary band for this 3-day week role plus weekend rotation is £45,000 to £65,000 (full-time equivalent based on a 40 hour week) depending on experience and allowing room for growth within the role. A little snippet of the benefits you will receive as a Goddard vet: • 6.6 weeks annual leave including bank holidays, • Generous relocation assistance (where applicable), • Up to £2,000 CPD budget every year plus up to 5 days' paid CPD leave, • Private Medical Healthcare Insurance with Bupa If you can see yourself in this role press apply now, and within 60 seconds your application will be with our recruitment manager Rose. Alternatively, please feel free to email Rose directly at for any other queries or to simply arrange a call and have a chat about other opportunities!

Job Purpose The role focuses on compliance, customers, and continuous improvement activities to create a total quality culture and reduce quality costs in line with best practice procedures. The scope of role is to cover Heathrow & Tewkesbury. The role will: • Protect and please the customer by ensuring supply of the highest quality product, • Work with production and support functions to maintain and improve our quality systems and adherence to operational best practice thus guaranteeing compliance to external and internal standards, • Drive improvement activities to support quality and financial performance leading key improvement projects evolving through customer requirements, regulatory and legislative changes, and amendments to accredited standards to ensure compliance with standards and pending accreditation audits, • Draft, review and implement changes to our current quality systems, standard operating procedures, and policies to satisfy customer and third-party requirements Role Responsibilities Quality: • Support the Regional Quality Manager and site Leadership team in quality governance and product safety, • Lead and support meetings as required and provide information and analysis as required to support the business in understanding KPI’s and decision making, • Review the quality system as appropriate to ensure full compliance with customer and company best practice guidelines and maximize effectiveness of production contributing to consistent operational performance and standards whilst ensuring conformance to the relevant accreditation standards for the site and customers, • Provide authoritative guidance and advice on all aspects of quality to the site management team and employees; train and coach employees improving knowledge and skills in quality improvement, • Recruit, develop, motivate, and manage a Quality team (QA/QC) that optimises quality operations and is flexible in the support it offers the business, meeting current and future needs, • Establish and develop professional working relationships with customers, providing a technical service and reference point as required to support the company’s products and reputation as a quality supplier, • Manage the customer complaint procedure, facilitate the investigation of quality problems, faults, and non-conformances with production teams; manage corrective and preventative problems to ensure quality standards are maintained. Initiate and control robust investigations to provide corrective and preventive actions (CAPA) and support the complaints handling process and participate in implementing improvement actions to prevent re-occurring issues., • The facilitation of customer facing activities and communications including customer visits, responses, and preparation of information whilst leading site audit activities (external body, internal and customer), • Lead quality initiatives and focus groups to support knowledge and understanding of all operatives and grow awareness of quality issues to improve quality, • Promote a total quality philosophy at all levels developing a culture of right first time and continuous improvement Business Improvement: • Lead improvements to enhance quality system and ensure optimum process in place to meet customer specifications whilst maximizing production, • Review amendments to standards and ensure compliance with accreditation bodies, • Support introduction of new equipment on site and validation processes to meet safety and customer expectations, • Take on other projects and responsibilities as required., • Contribute ideas and participate in ongoing business improvement initiatives to reduce overall operating costs, improve margin, and provide input into the strategy and operations of the site Other: • Produce data and present reports for site, customers and corporate as required, • Identify improvement projects and continuous improvement initiatives in line with site and corporate requirements to improve quality and safety and work with colleagues to implement these, • Support senior leadership team in introducing systems and procedures to enhance operating effectiveness and efficiencies, • Deliver GMP, Quality and FSC training to all employees as required, • Take on other projects and responsibilities as required Knowledge, Skills, Experience • Minimum 5 years’ experience in a Quality role at a senior or management level, • Working and audit knowledge relevant accredited standards, • Experience in a manufacturing/production environment ideally with experience and knowledge of Industry standards and guidelines, • Demonstrable experience of leading change and implementing continuous improvement processes., • Supervisory experience, • Demonstrable experience of validating new equipment and processes, • Knowledge of Good Manufacturing Practices (GMP), • Project management and problem-solving skills such as 6 Sigma, or another recognised Business Improvement Technique, • Root cause analysis and problem-solving techniques, • Customer relations skills, • Skilled in information handling, analysis, and presentation, • Competent in using Microsoft Office packages

Chef de Partie - Esher, Surrey. As a Chef de Partie you will support, organise, mentor and train members of the kitchen team in line with company procedures.