437 Best customer success Jobs in Twickenham (January 2026)

Mobile Mechanic BOOST - Hillingdon

2 days ago

Hayes

Join the RAC as a Mobile Mechanic – Boost Contract Be part of the team that keeps the UK moving. As an RAC Mobile Mechanic on our Boost Contract, you’ll benefit from our highest guaranteed salary and industry-leading support. What you’ll get: • Top-tier pay, guaranteed – A base salary of £55,625 (inclusive of London Weighting Allowance), rising to £61,625 with performance bonuses., • A career with purpose – Our 4.7 “Excellent” Trustpilot rating shows how much customers value what we do. You’ll be the one delivering that trusted service., • The tools to succeed – Your own fully equipped RAC van, fuel card, uniform, essential tools, and diagnostic kit from day one. Why the Boost Contract? The Boost Contract is designed to reward your time, talent, and commitment. With guaranteed top-level pay, transparent scheduling, and bonus earning potential, it gives you financial security plus recognition for going the extra mile. The RAC has been a trusted name for drivers for over 128 years, combining heritage with innovation. No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic on our Boost contract at RAC, you’ll get benefits that go the extra mile • Strong base salary - £55,625 per year, with the opportunity to earn an additional £6,000 through performance-related bonuses, taking total earnings up to £61,625., • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day., • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax., • Generous holidays – 23 days plus bank holidays (rising to 25 with service)., • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)., • Wellbeing support – 24/7 confidential support helpline for you and your family., • Level 2 Light Vehicle Maintenance qualification (or equivalent), • At least 3 years fully qualified, hands-on experience as a vehicle technician on light vehicles, • A full UK driving licence with fewer than 6 points, • Flexibility to work at relatively short notice and open to travel with overnight stays, if necessary You'll thrive on variety - whether it's diagnostics, repairs, servicing, or vehicle checks – you'll be trusted to make quick, informed decisions on the road. With every job, you'll take pride in delivering top-quality work and the complete peace of mind our customers expect from the RAC. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Mobile Vehicle Technician - Heathrow

2 days ago

Hounslow

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £55,000 (inclusive of London Weighting Allowance, if applicable), • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles

Mobile Vehicle Technician

15 hours ago

Esher

Mobile Mechanic

5 days ago

Greenford

Mobile Vehicle Technician - Hillingdon

2 days ago

Hounslow

Mobile Mechanic BOOST - Heathrow

2 days ago

Greenford

Mobile Vehicle Technician - Esher

2 days ago

Kingston Upon Thames

Mobile Mechanic BOOST - Esher

2 days ago

Surbiton

Customer Assistant (Night Shift)

15 hours ago

Greenford

£14.35 - £14.65 per hour | 30 hour contract | AM & PM Shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, you’ll work together as a retail team to make sure we maintain our high standards day after day, night after night. From taking responsibility for the cleanliness of the store, to making sure it’s well-stocked for our customers. This isn’t just stacking shelves. This is feeding families. You’ll also reap the rewards of your hard work putting a shift in so that the store is ready before the doors even open. In return, we’ll give you a competitive salary based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside Lidl. We’re proud to be a diverse, secure and fast-growing business, so we'll make sure you have quality retail training and real opportunities to build your career. • Precisely unpack deliveries through the night during the week and weekends, • Make sure all access areas are clear for our drivers, • Keep the store spick and span – both on the shop floor and behind the scenes, • Help organise specific areas for promotions and special offers, • Independently carry out regular freshness checks and make sure our stock is fully rotated, • Knowledge or experience of working in a fast-paced environment, • Good attention to detail when working quickly, • The ability to react positively to changing priorities, • Self-motivation to work hard and do everything to the best of your ability, • The drive to work hard and contribute to the success of your store, • Ideally, previous experience working night shifts, • 30-35 days' holiday (pro rata), • 10% in-store discount, • Enhanced family leave, • Contributory pension scheme, • Long service awards, • Plus more of the perks you deserve We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Roadside Vehicle Mechanic

2 days ago

Feltham

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Superflex Roadside Mechanic

2 days ago

Feltham

Join the RAC as a SuperFlex Roadside Mechanic Flexibility deserves recognition – and we deliver. As a Superflex Patrol Roadside Mechanic, you’ll provide the adaptability our service relies on. • Competitive salary: £53,720 basic salary (inclusive of London Weighting Allowance if applicable), with the opportunity to earn up to £58,000, • Weekly variety: You’ll work the on average 40 hours per week across the year, receiving your roster seven days in advance with your core working hours confirmed three days prior., • Thrive outside of 9-5: Shifts will fall between 06:00 and 02:00, and may include early mornings, evenings, weekends, and bank holidays. This role is ideal for those who thrive in dynamic environments and are committed to supporting our members when they need it most. In return, you’ll receive a competitive package and the chance to make a real impact on the roadside. We’ll equip you for success from day one with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 128 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside assistance. If you're looking for a career in automotive roadside services that’s rewarding, fast-paced, and full of variety, this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Superflex Roadside Mechanic at RAC, you’ll get benefits that go the extra mile • Strong base pay – £53,720 a year (inclusive of London Weighting Allowance if applicable), with bonuses and overtime taking you up to £58,000., • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day., • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax., • Generous holidays – 23 days plus bank holidays (rising to 25 with service)., • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)., • Wellbeing support – 24/7 confidential support helpline for you and your family. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence

Superflex Roadside Patrol

2 days ago

Esher

Roadside Technician

2 days ago

Hounslow

Roadside Mechanic

2 days ago

Twickenham

Roadside Rescue Mechanic

2 days ago

Feltham

Roadside Vehicle Technician

2 days ago

Southall

Superflex Roadside Technician

2 days ago

Esher

Superflex Roadside Patrol - Heathrow

5 days ago

Southall

Operational Readiness & Response Manager

5 days ago

Hounslow

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people Safe@Sky What you'll do: • Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function., • Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy., • Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field., • Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance., • Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc., • Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group., • Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time., • Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions., • Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working., • Support senior leadership in the live response to major incidents or crises., • Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response., • Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function., • Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring:, • You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds., • Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business., • Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them., • Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements., • Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience., • Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business., • Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success., • Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework., • Calm under pressure and can execute clear command and control measures in stressful situations., • CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required."" Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Crisis Management Manager (12 Month FTC)

5 days ago

Wimbledon

Operational Risk & Resilience Manager

5 days ago

Hounslow

Operational Resilience, Readiness and Response Executive

5 days ago

Putney

Operational Response, Readiness and Resilience Manager

5 days ago

Hounslow

Operational Resilience, Readiness and Response Lead

5 days ago

Southall

Resilience & Incident Response Manager

5 days ago

Hounslow

Operational Readiness Manager

5 days ago

Southall

Business Continuity & Resilience Manager

5 days ago

Hounslow

Operational Readiness, Resilience and Response Manager

5 days ago

Hounslow

Superflex Roadside Patrol - Hillingdon

5 days ago

Hayes

Superflex Roadside Patrol - Esher

5 days ago

Esher

Vehicle Technician

3 days ago

Chiswick

• £30,339 - £33,954 per annum + bonus, • Average uncapped bonus of £4,800 per year (with potential to earn more), • 5 days a week (this centre is open on Sunday's) We’re the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits and an uncapped bonus scheme. As a Vehicle Technician/ Mechanic, you will be already skilled in servicing and repair/replacement work. You’ll have the ability to carry out more complex tasks such as clutches and timing belt replacements and diagnostics in areas such as vehicle electrics, brake steering and suspension systems. Benefits Include: • 5.6 weeks’ annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs Skills and experience • Must have a Level 3 in Light Vehicle Maintenance and Repair or equivalent OR time served experience, • Must have a full drivers licence with no more than 9 points We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Roadside Technician - Hillingdon

4 days ago

Hounslow

MOT Tester

3 days ago

Chiswick

• £31,827 - £35,000 per annum, • Average uncapped bonus of £5,800 per annum (with potential to earn more), • 5 days a week If you are a qualified MOT Tester join us at Halfords, the UK’s largest Automotive service, maintenance and repair business, where we offer great career opportunities, benefits and uncapped bonus scheme. Benefits Include: • 5.6 weeks’ annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs Skills and experience • Current MOT Testing Licence (No licence? Other opportunities available for Mechanic’s & Technician’s, contact one of our team on ___ for more details), • Must have a full drivers licence with no more than 9 points We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Roadside Technician - Heathrow

4 days ago

Hounslow

Roadside Technician - Bromley

5 days ago

Esher

Superflex Roadside Patrol - Richmond

5 days ago

Richmond

Mobile Vehicle Technician - London and Greater London

3 days ago

Esher

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £55,000 (inclusive of London Weighting Allowance, if applicable), • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities As an RAC Mobile Mechanic in the Service, Maintenance and Repair division, you’ll bring expert vehicle maintenance and diagnostic skills directly to our customers, wherever they are. From driveways to office car parks, you’ll deliver first-class service without the constraints of a traditional garage. We’ll equip you for success from day one - with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. Think independence, career progression, and real work-life balance - with a 40-hour week that keeps you moving and out of the same four walls. The RAC has been a trusted name for over 125 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside repair. If you’re a skilled, practical mechanic looking to be part of something big, this is for you. No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles

Roadside Technician - London and Greater London

5 days ago

Esher

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Operational Resilience, Readiness and Response Manager (12 months FTC/Secondment)

15 hours ago

Putney

Commercial Tyre Technicians (Mobile) (Liverpool)

19 days ago

Walton on Thames

Build Your Career with CFS At Halfords Commercial Fleet Services (CFS), we keep the UK moving. As the UKs largest commercial tyre service provider, were proud to offer nationwide coverage, unrivalled expertise, and exciting career opportunities across our growing network. Who We Are CFS is part of the Halfords Group a household name in UK motoring. Formed through the integration of Lodge, McConechys, and Universal Tyres, along with specialist independent tyre services, weve built a business with true nationwide coverage and expertise. We provide: Full fleet management services for Truck, Car & Van, Agricultural, Industrial, Earthmover and Plant vehicles 24/7/365 Commercial Breakdown cover nationwide Mobile tyre replacement Fleet management packages tailored to maximise tyre life Flexible contracts fixed cost, PPK/PPM, or PAYG Electronic worksheets & fleet inspections for complete transparency Mobile commercial wheel alignment And we dont stop there our fleet of over 550 vehicles is fitted with the latest PTO compressor systems, digital inflators, tyre fitting machines and wheel balancers, ensuring our teams have the very best kit to deliver safe, efficient, and professional service every time. Why join us? Uncapped bonus scheme (including overtime & call-out rates) Fully equipped mobile role van, tools, and PPE provided Monday to Saturday (early Saturday finish at 12:00) Career growth & stability with the UKs largest SMR and tyre services business What youll do: Fit and repair a wide range of tyres (car, van, truck, agricultural, industrial, earthmover) roadside and depot-based Deliver exceptional service to every customer, every time Accurately complete all paperwork and electronic job sheets Why Work With Us? Joining CFS means becoming part of a team that values safety, skill, and service excellence. Whether on the road or in the depot, youll have the tools, training, and support to succeed. Paragraph for page Halfords Commercial Fleet Services employs over 800 colleagues across the business in a variety of roles. We recognise that our colleagues are the face of our Company and as such we understand that having a skilled and motivated workforce is crucial to our continued success. The Company is committed to encouraging training and development of all colleagues and we encourage internal promotion wherever possible. For those individuals who show enthusiasm and promise we offer a Management Training Scheme where colleagues can gain NVQs and on the job training to help further their careers. Our Commercial teams are fully trained to REACT and LCTT level with full certification and specialist training is provided to meet the needs of our customers and their fleets. We provide our colleagues with a competitive salary with bonus and out of hours call-outs and overtime where applicable. Access to our Company pension scheme, competitive holiday entitlement, profit related bonus scheme (where applicable), as well as a variety of colleague discounts and ongoing investment in training and development.

Customer Relationship Manager

22 days ago

Walton on Thames

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care. REWARDS PACKAGE: Attritive salary, alongside a competitive commission structure Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team RESPONSIBILITIES: Managing enquiries to improve the conversion rates and achieve occupancy targets Excellent communication skills. Networking within the local community to raise the profile of the home and generate enquiries Supporting local and wider marketing activities togenerate enquiries,drive conversion rates and increase occupancy Identifying opportunities to improve sales and marketing performance NEED TO HAVE: Have proven sales and marketing experience preferably in healthcare but not essential Have the ability to analyse data on Salesforce or similar CRM application Be self-motivated and target driven Have interpersonal and professional qualities Confident user of Microsoft Office (Excel/Powerpoint) Full UK driving licence. NEED TO DO: Represent Barchester and our state of the art home in a friendly and professional manner. Responsible for all sales activity for the home. Talking to potential new residents over the phone, and providing informative and welcoming tours of the home. Engage with residents and relatives to understand their experience and requirements. Respond to sales enquiries. Actively generate leads and identify local marketing opportunities. Maintain a contacts database. Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766

Customs Specialist

2 days ago

Hounslow

The role of the Customs Specialist UK involves overseeing and managing the trade and compliance aspects of postal and eCommerce operations for Spring GDS UK, ensuring that postal and eCommerce operations comply with all relevant international trade regulations, export/import laws, and customs requirements. This role is instrumental in facilitating international eCommerce transactions while ensuring compliance with regulatory requirements, ultimately contributing to the success and growth of the company's global business. Trade Compliance • Regulatory Compliance: Stay informed about changes in trade laws and regulations, and implement necessary adjustments to ensure compliance., • Documentation: Manage and review documentation related to international shipments, including customs declarations, checking of HS Codes, IOSS & EORI numbers, import/export licenses, and other required paperwork., • Risk Management: Assess and mitigate risks related to trade compliance issues, such as tariffs, sanctions, and trade restrictions., • Cross-Functional Collaboration: Collaborate with various teams, including logistics, supply chain, legal, and finance, to ensure a cohesive and compliant eCommerce operation. Embrace technology and agile methodologies., • Training and Education: Provide training to internal teams to raise awareness of trade compliance requirements and best practices., • Auditing and Monitoring: Assist with customs compliance audits to ensure adherence to trade and compliance policies and monitor ongoing activities for compliance., • Customer Satisfaction: Together with business representatives and customers, co-create and support new opportunities in the area of Customs; Participate in projects for new product or service development coordinating / liaising on customs and operational matters. Stakeholder Management • Support internal relationships within CBS especially linking front end (Product management, PostNL and Spring) and back end operations., • Liaise with Product management , Supply Chain owners and managers and operational designers within CBS to make sure the products and supply chain are compliant in relation to customs and security regulations and policies., • Continue develop and maintain the Customs Control Framework, including effective controls and analysis of outcomes and mitigating actions., • Manage Issue solving, spot-checks, data corrections on regular and daily basis. Knowledge sharing & Collaboration • Ensure an accessible knowledge centre is available and kept up to date with all relevant info on customs and security for the back end departments of CBS., • Proactively organize knowledge sharing on customs and security matters in relation to the business processes., • Assist in creating awareness and develop training programs within the business on customs and security matters., • Work together with all the CBS/Spring departments responsible for the operational and product processes to make sure PostNL meets all security standards. Skills: • In-depth understanding of international trade laws, customs regulations, and eCommerce operations, • Familiarity with trade management software and compliance tools is beneficial, • Strong Microsoft skills, Word, Excel, PowerPoint, • Excellent communication skills, • Strong geographical knowledge, • Self-starter, • Communication Skills: Strong communication and interpersonal skills are essential for working with internal teams, external partners, and regulatory authorities., • Analytical Skills: Ability to analyse complex trade compliance issues, assess risks, and develop effective solutions., • Problem-Solving: Proven ability to identify and resolve trade compliance challenges and issues Flexible and adaptable: eCommerce and international trade landscapes are dynamic; the ability to adapt to changes in regulations and industry trends is crucial., • Good team worker and able to work on own initiative, • Able to prioritise own work, and work without supervision, • Diplomatic and resourceful, • Planner and organiser

Field Sales Specialist

14 days ago

Richmond

Stanley Black & Decker is on the hunt for Field Sales Specialists to elevate our customer relationships and drive sales success. As a Field Sales Specialist, you'll be at the forefront of promoting our innovative products to end users, dealers, and industry stakeholders. Your technical expertise and

Senior Manager, Ecommerce, Retail

2 days ago

Hammersmith

About Health & Happiness Group Health & Happiness (H&H) Group is a publicly traded company, with established market positions in more than 15 countries in Asia-Pacific, Europe, North America and Oceania with over 3,000 team members working across the globe. Our vision is focused on premium nutrition and lifetime wellness. We have 3 business segments – Baby, Adult and Pet Nutrition and Care – supporting whole-family health and happiness across 8 international brands. As we grow, our people and our culture are essential to our success. We are recognised as a ‘Great Place to Work’ and have over 3,400 employees working globally, both in-office and remotely to support the company’s rapid growth. We are looking for more brilliant people who can turn complex problems into simple solutions. Your role within the team: • We’re looking for a commercially driven Senior Manager, Ecommerce, Retail to lead our growth across key offline and online retail channels (excluding Amazon and DTC), • This role will be responsible for developing and executing channel strategies that drive sustainable revenue, profitability, and brand growth., • The ideal candidate is a hands-on commercial leader with strong account management experience, capable of balancing strategic thinking with day-to-day execution., • You should bring a solid understanding of retail dynamics, ecommerce pure players, , ideally within the pet, FMCG, or supplement categories. Key Responsibilities: Commercial Ownership • Own the P&L and deliver revenue and profit targets across ecommerce (excluding Amazon and DTC), retail., • Build and execute joint business plans with key customers to maximise growth and profitability., • Identify and secure new commercial opportunities across emerging ecommerce. Account Management • Manage relationships with key UK and PAN EU retail and ecommerce accounts, ensuring excellent customer engagement and execution., • Negotiate annual terms, promotional calendars, and in-store/online activations., • Drive optimal product assortment, pricing, and visibility across channels. Ecommerce Strategy • Partner with online retail customers and pure players to optimise content, promotions, and conversion performance., • Collaborate with marketing to drive visibility and traffic through effective media and trade marketing initiatives. Planning and Reporting • Lead monthly performance reviews, forecasting, and annual planning cycles., • Use data and insights to track performance, identify risks/opportunities, and build corrective action plans. Cross-Functional Collaboration • Work closely with marketing, supply chain, and finance to ensure flawless execution and customer satisfaction., • Serve as the commercial voice of the customer within the organisation. Desired Skills and Experience: To make sure we are setting new starters up for success, we ask that you meet a few criteria relevant to the role to be considered for this opportunity: • 7+ years of commercial experience across retail, ecommerce., • Proven success managing major retail or online accounts (pet, FMCG, or supplements preferred)., • Strong commercial acumen with P&L management experience., • Experience launching and scaling brands through retail and international channels., • Demonstrated success in a hands-on, fast-paced environment., • Hands-on operator: comfortable managing the details as well as the big picture., • Commercially astute: strong negotiation and financial management skills., • Analytical mindset: able to interpret data and translate insights into action., • Collaborative and influential: works effectively across teams and with external partners., • Results-oriented: highly accountable, focused on delivering targets., • Pet industry experience (or a strong interest in it) is a major plus., • Excellent communication and collaboration skills., • Fluent in any other languages is a plus, • Familiarity with e-commerce and understanding of consumer behaviour on online marketplaces., • Creative thinker with a passion for pets and wellness., • Excellent problem-solving and decision-making skills – seeks to solve problems and bring recommendations rather than just reporting on issues or challenges., • Results-oriented self-starter that takes initiative without being asked and has a proven track record of excellent results in a fast-growth environment., • Highly organized and disciplined with strong attention to detail., • Collaborative - proven collaborative leadership style and a team player., • Strong written, verbal and listening communication skills, • Excelling at operating in a fast paced & entrepreneurial environment., • Ability to work in a cross-functional matrix environment. Benefits: • Hybrid working with 3 days a week in the office., • Note: Our current Office days are Tuesday, Wednesday and Thursday. Occasionally, an extra day in the office will be required for Group Town hall, Events, team meetings, etc., • Gym Membership (28 credits per month), • On-site Gym, • 30 Annual Leave days per year, • 40% discount for UK Brands, • Pension, • Health Insurance, • Life Insurance, • Private Dental Insurance, • Dog-friendly office., • Coffee shop within the building., • Complimentary office drinks on Thursday evenings H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment, creating a safe and inclusive environment for all. We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, and our hiring decisions will be based on business needs, position requirements, and the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable. If you have what it takes, please apply via the online portal and we will be in touch soon. We move quickly and may fill the role prior to the application close date, so we suggest you get in touch today! Salary and benefits will be competitive and commensurate with experience. All personal data collected is for recruitment purposes only.

Commercial Marketing Manager

16 days ago

Kingston upon Thames

We are very excited to present this new role, it's perfect for an ambitious leader looking to steer an experienced team to new heights utilising their commercial marketing experience. As a Commercial and Marketing Manager, you’ll play hands-on role to support and lead the commercial strategy across marketing and product functions. Reporting directly to the Director, this position is responsible for executing commercial and marketing plans to build brand visibility, revenue growth, customer acquisition and retention. This role brings together practical execution, data-driven insight, and leadership to achieve commercial success. Key Commercial Responsibilities Strategic Ownership: • Execute marketing and product strategies aligned with company goals., • Support the product portfolio performance, ensuring profitability & market relevance across all product lines., • Assist in forecasting and managing revenue targets across marketing and product lines., • Manage the marketing budget to ensure efficient allocation and strong ROI., • Identify and support delivery of new or expanded revenue opportunities., • Present key performance data to the Senior Management Team (SMT), including lead volumes and campaign metrics, to support strategic decision-making and business planning ensuring marketing activity is delivered on time, within budget, and with clear ROI. Brand and Market Positioning: • Plan and deliver multi-channel marketing activity to drive customer acquisition, conversion, and loyalty., • Oversee paid media, SEO, email, organic social, partnerships, and offline marketing., • Create and manage PR initiatives including media relations, press releases, and press trips., • Contribute to pricing strategies and revenue models for products and campaigns., • Monitor competitor activity and market trends to inform commercial strategy. Partnerships & External Relations: • Build and manage Coop Partnership strategies with tourist boards, cruise lines, and other strategic partners., • Support commercial negotiations with suppliers and external partners., • Manage agencies and retainer partners to ensure commercial value and alignment. Performance & Data-Driven Decision Making: • Use customer and campaign data to refine messaging, product positioning, and performance., • Track and report on campaign and product performance, optimising strategies based on insights., • Conduct strategic marketing and product analysis to guide commercial decisions. Team Leadership & Development: • Lead, mentor, and support a small cross-functional team across the marketing and product departments, • Set clear objectives, provide support, and promote a culture of creativity, innovation, and commercial focus., • Align team objectives with business goals and ensure high performance across all commercial functions. About You You’re the perfect fit if you: o Proven experience in a commercial, product, or marketing management role within the travel industry. o Hands-on marketing experience across digital and offline channels, with a focus on performance and ROI. o Excellent communication and negotiation skills, with confidence in representing the business externally. o Experience leading and developing small teams. o Strong analytical skills, with the ability to interpret data and make commercially sound decisions. o Understanding of product development, contracting, and supplier negotiation. o Bring experience or a strong understanding of the Latin American tourism sector. o Have excellent communication skills and enjoy collaborating across departments. About Us Latin Routes is no ordinary tour operator. What began in a small office above a pizza shop has grown into one of the UK’s leading and award-winning specialists in travel to Latin America. Today, we’re proud to create Truly Individual Holidays tailored to each client. Our passionate team of Travel Specialists use their first-hand knowledge and love of Latin America to design unforgettable journeys and help every traveller plan the trip of a lifetime. The Details The role is offered on a hybrid basis, working from the office in Kingston Upon Thames on Tuesdays and Thursdays. This enables the team to be together for collaboration and support; there is a bright and vibrant atmosphere in our office and the team regularly socialise both at company events and informally. The hours for this role are 9am – 5:30pm, Monday to Friday, with 45 minutes for lunch. There may be the occasional requirement to flex the working times in order to manage workload or responses from overseas partners. The salary bracket for this role is £40,000 to £50,000 dependent on experience. Our employees also receive the following benefits : • 24 days holiday (increased every two years), • Birthday Day off (or Friday if it falls on a weekend!), • 10 days leave for FAM trips, • Personal FAM allowance to travel within Latin America, • Health and Wellbeing perks such as Benenden Health and Specsavers. Our Vision & Mission ‘To be recognised as the best in what we do, by all those involved – our customers, our employees, and our partners’ We understand that true success comes from nurturing the people and environments behind the business, as well as those in front of it. It's for this reason that we have clear company values that underpin everything that we do as a business, and how we act as an employer. Each of our five core values has its own team, made up of employees from across the company, and led by an appointed Value Ambassador. These teams are responsible for ensuring their value is consistently upheld and interwoven into everything we do: through actions, activities, policies and other efforts, which are regularly monitored, changed and adapted according to our ever-evolving needs

Event Leader

25 days ago

Hammersmith

Who we are: Welcome to This is Beyond, a dynamic and forward-thinking B2B events company based in the heart of West London. From our humble beginnings as an ambitious startup, we've swiftly risen to become a global leader in pioneering B2B events that redefine industry standards. Renowned as thought leaders in the luxury travel sector, we've left an indelible mark by spearheading innovative approaches and cultivating fervent communities around distinct travel niches. Our diverse portfolio boasts a mix of groundbreaking global travel trade shows tailored for elite influencers and trendsetters. At This is Beyond, we're relentless in our pursuit of crafting unparalleled experiences. We meticulously curate our guest list, recognising that chemistry is paramount, and we vehemently reject mundane formats. Prepare to be immersed in exclusive, inspiring environments that blur the lines between work and leisure - because that's where true business brilliance thrives. Join us on our journey, where innovation knows no bounds and excellence is the standard. The role: As an Event Leader, you will be responsible for the overall strategic direction, commercial success and flawless delivery of one of This is Beyond’s major events. You will lead a multidisciplinary team across sales, marketing, content and operations, ensuring every element of the event aligns with our values, brand standards and business objectives. This role requires equal parts strategic thinking and hands-on leadership. You will shape the event’s long-term vision, develop and deliver its commercial strategy, and ensure it continues to evolve as a world-class platform that connects and inspires the most influential players in luxury travel. You will not simply deliver an event; you will nurture a living community of people and ideas. You will build something that grows year after year, creating experiences that inspire leaders, shift perspectives and spark lasting change. What you will do: Strategic Leadership and Direction • Set and deliver the event’s strategic roadmap, ensuring it drives growth, impact and industry leadership., • Own the event’s P&L, overseeing budgeting, forecasting and financial performance to meet ambitious revenue and profitability targets., • Monitor market trends, customer insights and competitor activity to inform innovation and maintain a competitive edge., • Contribute to company-wide strategic discussions, helping to shape the future direction of This is Beyond’s portfolio. Team Leadership and Development • Lead and inspire a team of senior managers and heads of department across sales, marketing and operations., • Foster a culture of clarity, accountability and collaboration, ensuring everyone is aligned to shared goals., • Coach, mentor and support your team to achieve their potential, encouraging ownership, innovation and continuous improvement., • Model leadership behaviours that reflect This is Beyond’s values: trust, curiosity, integrity, excellence and generosity. Commercial and Analytical Focus • Drive revenue and audience growth through effective commercial strategies and data-led decision making., • Oversee exhibitor and buyer acquisition, retention and satisfaction, ensuring a consistently high calibre of participants., • Evaluate event performance using clear metrics, drawing insights to refine strategy and enhance results., • Balance creativity and commerciality, ensuring that every innovation adds measurable value. Customer and Stakeholder Engagement • Act as the senior ambassador for your event, engaging and networking directly with industry leaders, partners and stakeholders., • Build and nurture strong, long-term relationships with exhibitors, buyers and sponsors., • Represent This is Beyond with confidence, energy and authenticity in meetings, presentations and international forums., • Ensure every customer touchpoint reflects the exceptional service, quality and attention to detail for which our brand is known. Innovation and Experience Design • Lead the continuous evolution of your event’s format, content and experience., • Collaborate with creative and production teams to ensure the event feels alive, relevant and ahead of its time., • Champion innovation, exploring new formats, technologies and approaches that deepen engagement and community value., • Ensure the overall experience consistently delivers on our promise: to create meaningful connections that drive personal and professional transformation. What you will need: • A strong commercial mindset grounded in real-world experience. You will likely come from a background in luxury hospitality, sales and marketing, or business development, ideally within luxury hotels, luxury events or travel brands, • Experience in budget management, P&L ownership, and commercial strategy development. A strong understanding of the dynamics of premium client relationships, the power of storytelling in driving sales, and the discipline of delivering commercial results., • Strong strategic and analytical skills, with a track record of making data-driven decisions., • You will be confident leading complex P&Ls, developing growth strategies and motivating teams to exceed ambitious targets. You will be a proven excellent negotiator, stakeholder manager, team manager and relationship-builder., • An operational mindset with hands-on event management experience. You will understand the intricacies of event delivery, logistics and on-site execution, and can translate strategy into flawless real-world experiences., • Ability to manage multiple priorities in a fast-paced, global environment., • Willingness to travel internationally to oversee event execution and engage with key stakeholders., • Most importantly, you will have the energy and hunger to build on success; to take something extraordinary and make it even better. Our Values • Curiosity - Always ask why. Open your mind to new perspectives and possibilities, and never settle., • Integrity - Be driven by good, not greed. You control your decisions, so make your actions count., • Teamwork - Empower others and leave your ego at the door. Good relationships are a competition of generosity. Benefits: Enjoy a range of benefits, including: Pension Scheme, Hybrid working arrangement, Health Cash Plan/BUPA coverage, Ongoing Learning & Development opportunities, Bonus Earning Potential, Social Events & Travel Opportunities Position Type: Permanent, with a 4-day working week. Our hybrid model includes 3 days in the office (located in Shepherd's Bush), 1 day working from home, and every Friday as a non-working day as standard. Diversity & Inclusion: At This is Beyond, we're dedicated to fostering an inclusive workplace where diversity is celebrated. We prohibit discrimination and harassment based on factors such as race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic. How to Apply: Ready to join our team? Explore all our available career opportunities and apply by visiting our careers site at careers.thisisbeyond.com. Connect with our network and discover how you can contribute to our exciting journey!

Beauty DTC Lead

15 days ago

Hammersmith

About Health & Happiness Group Health & Happiness (H&H) Group is a publicly traded company, with established market positions in more than 15 countries in Asia-Pacific, Europe, North America and Oceania with over 3,000 team members working across the globe. Our vision is focused on premium nutrition and lifetime wellness. We have 3 business segments – Baby, Adult and Pet Nutrition and Care – supporting whole-family health and happiness across 8 international brands. As we grow, our people and our culture are essential to our success. We are recognised as a ‘Great Place to Work’ and have over 3,400 employees working globally, both in-office and remotely to support the company’s rapid growth. We are looking for more brilliant people who can turn complex problems into simple solutions. Your role within the team: Aurelia Cellular is seeking an ambitious, strategic, and commercially minded Direct-to-Consumer (DTC) lead for Beauty to own and accelerate our DTC growth in UK and FR. • This leader will set the DTC strategy, drive acquisition and retention, oversee digital performance, and ensure every interaction with the brand is premium, high-impact, and conversion-driving., • This is a transformational role for a pioneering brand at the intersection of beauty, wellness and advanced skincare science., • The ideal candidate has subject-matter expertise in digital beauty growth models and understands how consumers discover, evaluate and fall in love with beauty brands online., • You have a proven track record of scaling DTC beauty businesses, converting trial to ritual and building strong LTV through retention and loyalty. Key Responsibilities: DTC Strategy & P&L Ownership • Define and execute Aurelia Cellular’s DTC strategy with a premium beauty lens., • Own the DTC P&L, driving sustainable, profitable growth., • Set ambitious acquisition, retention, conversion, and revenue targets., • Champion premium brand experience while driving cost efficiency and scale. Acquisition, Performance Marketing & Media • Oversee performance marketing across Meta, Google, YouTube, affiliates, influencers, and emerging platforms., • Develop a robust growth roadmap that balances brand building with performance efficiency., • Partner with Brand & Creative teams to deliver high-impact beauty storytelling in conversion-driven campaigns. Customer Lifecycle, CRM & Retention • Own the consumer lifecycle from first impression through long-term beauty ritual., • Oversee CRM strategies (email/SMS/loyalty) to maximize LTV and retention., • Increase LTV by driving subscription, replenishment, and advocacy., • As the brand grows, develop segmentation, customer journeys, and personalized experiences. Ecommerce, Conversion & Digital Experience • Own site experience, CRO, digital merchandising, and UX to reflect Aurelia’s premium beauty identity., • Ensure the digital consumer journey reflects the brand’s premium positioning and scientific authority., • Lead product launch plans, promotional strategy, and digital merchandising. Insights, Forecasting & Data-Driven Decision Making • Partner with analytics to build dashboards, interpret insights, and drive data-based decisions., • Lead DTC forecasting aligned with marketing plans, promotions, and growth strategies., • Identify growth opportunities and build business cases for new initiatives. Desired Skills and Experience: To make sure we are setting new starters up for success, we ask that you meet a few criteria relevant to the role to be considered for this opportunity: • 7+ years of commercial experience as a commercially-driven digital leader with deep experience in Beauty DTC (skincare, supplements, cosmetics, or premium consumer health)., • Expert in scaling brands online through acquisition growth + high-retention models., • Passionate about premium brands, beauty culture, community-driven advocacy, and category innovation., • Obsessed with metrics but equally with creativity, brand equity, and product desire., • Comfortable building and leading high-performing teams in a fast-growth environment., • Creative thinker with a passion for wellness., • Excellent problem-solving and decision-making skills – seeks to solve problems and bring recommendations rather than just reporting on issues or challenges., • Results-oriented self-starter that takes initiative without being asked and has a proven track record of excellent results in a fast-growth environment., • Highly organized and disciplined with strong attention to detail., • Collaborative - proven collaborative leadership style and a team player., • Strong written, verbal and listening communication skills, • Excelling at operating in a fast paced & entrepreneurial environment., • Ability to work in a cross-functional matrix environment. Benefits: • Hybrid working with 3 days a week in the office., • Note: Our current Office days are Tuesday, Wednesday and Thursday. Occasionally, an extra day in the office will be required for Group Town hall, Events, team meetings, etc., • Gym Membership (28 credits per month), • On-site Gym, • 30 Annual Leave days per year, • 40% discount for UK Brands, • Pension, • Health Insurance, • Life Insurance, • Private Dental Insurance, • Dog-friendly office., • Coffee shop within the building., • Complimentary office drinks on Thursday evenings H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment, creating a safe and inclusive environment for all. We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, and our hiring decisions will be based on business needs, position requirements, and the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable. If you have what it takes, please apply via the online portal and we will be in touch soon. We move quickly and may fill the role prior to the application close date, so we suggest you get in touch today! Salary and benefits will be competitive and commensurate with experience. All personal data collected is for recruitment purposes only.

Sales Administrator

4 days ago

Hayes

Sales Administrator Job Title: Sales Administrator Department: Commercial Reports To: Chief Commercial Officer Location: London Heathrow, Greater London Salary: 26 – 30k Employment Type: Full time/ Hybrid working (3 days minimum in office based at London Heathrow) *May require occasional overtime or weekend work depending on business needs. The Organisation DiamondAir International is a premium travel services provider for over 600 airports across the world, providing travel solutions across the globe to our clients in the air or on the train. Whether its kerbside pickup you are looking for or exclusive VIP travel DiamondAir supports a diverse B2B and B2C audience for the last 30 years on ensuring their travel is seamless and hassle free. Job opportunity We are looking for an ambitious Sales Administrator to play a key administrative role in supporting the commercial team at DiamondAir. This role involves supporting the maintaining customer databases and assisting with sales operations. The ideal candidate should have excellent organizational skills, attention to detail, and the ability to work in a fast-paced dynamic environment. Key Responsibilities: • Administrative Support:, • Provide general administrative support to the sales and marketing team, including scheduling meetings, managing calendars, and preparing reports., • Maintain and update customer databases and CRM systems with accurate information., • Process and manage sales contracts as required., • Sales Support:, • Support business development efforts across the team with cold emails, calling and follow ups., • Assist in the preparation of quotations, sales proposals, contracts, and presentations., • Working closely with sales and business development to track and manage sales leads, ensuring timely follow-up and communication with prospective clients., • Monitor the sales pipeline and track progress against sales targets., • Coordinate with the sales team to manage and update the sales pipeline., • Generate sales reports to provide insights and recommendations to the team., • Marketing Support:, • Work collaboratively with the team to manage and develop CRM capabilities across the function., • Maintain and update marketing databases, including customer and prospect information, mailing lists, and campaign tracking data., • Reporting:, • Support in the reporting of commercial activity across the team including performance metrics and KPIs., • Education: Bachelor’s degree in Business Administration or a Business related field preferred., • Experience: 3 – 4 years previous experience in sales support and marketing administration is required for this position. Any experience in the travel industry would benefit your application., • Skills:, • Strong organizational and multitasking abilities., • Excellent written and verbal communication skills., • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)., • Experience with CRM systems preferably Hubspot and Salesforce is a plus., • Ability to work independently and as part of a team., • Time Management: Ability to prioritize tasks and meet deadlines in a fast-paced environment., • Customer Focus: Strong commitment to providing excellent customer service., • Teamwork: Ability to collaborate effectively with colleagues and contribute to team success.

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