Customer success jobs in BasingstokeCreate job alerts

Gas Engineer Basingstoke Basingstoke Customer Service Centre Permanent Full Time Salary: £34000 Shift Pattern: 5 over 8 days At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. So you’ll never go it alone here. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing. As a Gas Appliance Engineer, you’ll be out on the road working alongside our Delivery Drivers. You’ll meet, and help out, lots of different customers every day, while enjoying the variety of a wide range of installation jobs. We’ll provide the training so you can set up an array of products, from the latest cookers to integrated white goods. And because customers are often excited to get their new products up and running, you earn plenty of thanks for a job well done. As part of this role, you’ll be responsible for: ● Confidently fitting new products, both gas and electric, safely. ● Sharing your product knowledge with our customers. ● Building great relationships at all home visits. Customers invite you into their homes to install a new product, and you’ll jump at the opportunity to make the experience memorable. You will need: ● ACS Qualifications (or equivalent) in Essential Gas Safety Domestic (CCN1), Gas Cookers and Ranges (CKR1). ● Proven experience in installing gas cookers and ranges. ● To take pride in what you do and provide excellent service. We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you’ll find a host of benefits designed to work for you. They include: ● First-class induction and on-going learning. ● Quarterly bonus. ● Product discounts on the latest tech. ● A shift pattern of five over eight days. Join our Gas Engineer team and we'll be with you every step of the way, helping you build the career you want with on-the-job training and the opportunity to learn skills for life, for inside and outside work. And where possible, we’ll offer you the flexibility to help fit your work around your other commitments, all with the support of your manager. Not only can you shape your own future, but you can take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email ___ and we’ll do our best to help.

• Age 21+ £12.61 per hour You’ll have some technical skills, but more about that later. Your unbridled enthusiasm for bikes combined with your knack with customers is what will lead you to success in this role - you’ll be delivering market leading standards of cycle service and repair, after all. Working on kids, adult, premium, performance and electric cycles, you’ll help us wow every customer. Carrying out most of the service and repair work yourself, you'll also help develop other members of the team. We only work to the highest quality standards, just like you. A practical problem solver who works quickly and efficiently, you’ll help customers find and maintain their dream bike. Ideally, you already have experience in a retail or cycle services environment, but if you have practical skills and experience of delivering fantastic customer service, we can help you with the rest. We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group. To be successful in this role you'll need: • Experience of service, building and repair across a range of cycles, • Experience of delivering great customer service, ideally in a retail or cycle services environment, • Experience of sharing expertise with others, • Experience of working with - and achieving - sales targets, • Store discount, with 25% off most products across Halfords and Tredz, • Employee discount, with up to 50% off your garage bills at Halfords Autocentre, • Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies, • Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more, • Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week, • Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced, • Life insurance, • Uniform, • Option to join our Sharesave scheme: save to purchase shares at a 20% discount, • Cycle to Work scheme, • Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Head of Service Delivery | Basingstoke/Hybrid | £80,000 - £110,000 | Customer Success | Delivery Leadership | Fintech | SaaS | Agile | PMO | Implementation | Strategy | Growth | Culture Builder Are you the kind of leader who thrives in high-growth environments? Do you know how to scal

This is a strategic leadership role where you’ll shape delivery frameworks, drive customer retention, and build scalable processes that actually work. Leading multifunctional teams across delivery, support, and success. Owning delivery strategy and KPIs across the department.

7.5T Delivery & Install Driver Basingstoke Basingstoke Customer Service Centre Permanent Full Time and Part Time Salary: FTE equivalent at 45 hours £32,292.00 Shift Pattern: Flexible At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. So you’ll never go it alone here. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing If you’re looking for a driving role that’s more than just drop and go, we’ve got the perfect opportunity. We’ll train you to install the smart tech you deliver to our customers: washing machines, fridge-freezers, 4K TVs, and more. You’ll soon be out on the road, meeting our customers first-hand and very likely making their day. We know that flexibility is key; both for our colleagues and our customers. That’s why we’re doing things a little differently. We’ve listened to what candidates are asking for and are offering a choice of shift patterns to help work fit better around life Whether you prefer a structured 4 on 4 off routine, a varied 5 out of 8 days schedule, or a part-time role across 2 to 4 full days we aim to provide options that suit different needs. For even more flexibility, we also offer a later 9:30am start on our 5/8 and part-time patterns. We’re committed to shaping a workplace that works for you, because when our people thrive, so does our business. As part of this role, you’ll be responsible for: ● Ensuring the right products get to the right places at the right time. ● Installing a range of different products for our customers. ● Making every customer encounter memorable. ● Lifting heavy items and completing a multi-drop driving role. Yes, you’ll need to love driving and being on the road, but you’ll need to love helping customers too. Our training will cover both state-of-the-art-tech and people skills as well – it’s all about equipping you to leave a smile on customers’ faces. You will need: ● A full Class C1 UK/EA licence with no more than 6 penalty points. ● CPC card (and ideally) Tachograph card. ● A passion for delivering great customer service. ● The ability to handle heavy stock. We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside a competitive pension scheme, you’ll find a host of benefits designed to work for you. They include: ● First-class induction and on-going learning. ● Quarterly bonus. ● Product discounts across the latest tech. ● A shift pattern of five over eight days. Join our Delivery & Install team and we’ll be with you every step of the way, helping you build the career you want with on-the-job training and the opportunity to learn skills for life, for inside and outside work. Not only can you shape your own future, but you can take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email ___ and we’ll do our best to help.

NET Engineer – Remote (London Office Visit Once a Quarter) – Up to £95k + Bonus & Benefits.FinTech innovator , is expanding their engineering team as they continue to build world-class payment platforms used across a variety of industries.With nearly a decade of success and a strong customer ba

As a member of the Customer Success team, the Principal Cyber Security Analyst is responsible to facilitate stakeholder assurance efforts related to DTBU products to enable critical sales efforts.

They’re on the hunt for a Head of Delivery to lead the post-sale customer journey, from onboarding and implementation to support and long-term success. Head of Service Delivery | Basingstoke/Hybrid | £80,000 - £110,000. Are you the kind of leader who thrives in high-growth environments? Do you k

They're on the hunt for a Head of Delivery to lead the post-sale customer journey, from onboarding and implementation to support and long-term success. Head of Service Delivery | Basingstoke/Hybrid | £80,000 - £110,000. Are you the kind of leader who thrives in high-growth environments?.

Develop a customer focused team who establish strong customer relationships to support lasting and successful partnerships, and are pro-active in always seeking opportunities to improve customers’ experience. This leadership role is to work with the Director of Buyer Success to build, motivate and

We are looking for a Head of Customer Sucess, who will help build on our strategy for Customer Success to ensure our customers derive maximum value from our products such that they renew, expand and become advocates for us in the market. Lead routines to establish customer success goals, proactively

Customer Success, New Customer Onboarding, and Support. You’ll lead a distributed team of Success Managers with revenue responsibility, build scalable success operations, and work cross-functionally with Onboarding, Support, Product, Sales, and Marketing to deliver seamless customer journeys. Lead

The Head of Customer Success will be responsible for establishing and leading a high-performing Customer Success function that drives member retention, supports renewals, and enhances customer satisfaction. Develop and optimise the customer success playbook covering the operational processes, meetin

They’re on the hunt for a Head of Delivery to lead the post-sale customer journey, from onboarding and implementation to support and long-term success. Head of Service Delivery | Basingstoke/Hybrid | £80,000 - £110,000. Are you the kind of leader who thrives in high-growth environments?.

Director of Sales – DACH - Germany based (m/f/d). Director of Sales – DACH - Germany based (m/f/d). Manage, mentor, and grow a diverse team of Account Managers, BDDs, and Sales Support while aligning Customer Success Managers, SEs, TAMs, and Implementation Managers.

This role oversees the daily operations to maintain business-as-usual, whilst driving continual improvement in our services, processes and customer experience, and working with key stakeholders across the business to drive a customer-centric approach for the end-to-end customer journey. Develop a cu

Head of Service Delivery | Basingstoke/Hybrid | £80,000 - £110,000. They’re on the hunt for a Head of Delivery to lead the post-sale customer journey, from onboarding and implementation to support and long-term success. Are you the kind of leader who thrives in high-growth environments? Do you k

Looking to kick-start on continue your career in tech sales?.Seeking a sales role with no cold calling?.Interested in joining a world class organisation with a real purpose?.If you answered yes to those questions, this could be the role for you.Recruitment Event: Thursday 11th September.Regularly re

Are you a strategic, commercially savvy Customer Success leader who knows how to drive growth and elevate enterprise partnerships? We’re not just transforming the way global businesses recover payments - we’re redefining what client success looks like. Senior Customer Success Manager. Plus Benef

Develop and execute the customer success strategy to drive product adoption, customer satisfaction, and long-term retention. The ideal candidate is passionate about customer satisfaction, adept at scaling processes, and driven to build a high-performing, customer-centric organisation. Act as an esca

Technical Customer Success Manager (Remote - UK). Principal Customer Success Manager (UK-Based Remote Role). Customer Success Manager - SAAS GEOPOLITICAL RISK REALTIME & PREDICTION AI TECH.

As the Head of Customer Success & Support, you will be responsible for building, scaling, and leading our Customer Success Managers team and Service Desk team. Customer Success, Support, or Customer Experience leadership within a B2B SaaS environment. Lead, mentor, and scale the Customer Success and

Senior Customer Success Manager - AI & Data SaaS Scale-Up. Senior Customer Success Manager. Customer Success or Account Management in a B2B SaaS business.

The successful candidate will be an experienced sales and customer success leader with a passion for team development, a structured and proactive approach, and the ability to influence both customers and internal stakeholders. This is a strategic leadership role focused on building and executing a r

You’ll lead a distributed team of Success Managers with revenue responsibility, build scalable success operations, and work cross-functionally with Onboarding, Support, Product, Sales, and Marketing to deliver seamless customer journeys. Customer Success, New Customer Onboarding, and Support. Lead

The Head of Customer Success will be responsible for establishing and leading a high-performing Customer Success function that drives member retention, supports renewals, and enhances customer satisfaction. Establish the Customer Success Function to enable BioPhorum to drive member / customer retent

We are looking for a Senior Customer Success Manager based in the UK or Ireland who will focus on our Enterprise customer segment to join the Customer. You’ll collaborate with cross-functional teams (Customer Success Enablement, Technical Support, Sales, Product, and Engineering) to address questi

Ensure customers realise measurable value from SAM4 by driving adoption and setting them up for success, and facilitate strong collaboration between customers and internal specialists. Customer Success Manager South UK. With a growing UK client base, you will guide customers through the value journe

As a Principal Customer Success Manager (CSM) with a technical focus, you will be a trusted advisor and strategic partner to high-value accounts, leveraging your deep product knowledge and consultative skills to maximize customer value. Act as a trusted advisor to customers, adopting a customer-firs

As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our customers. Serve as the primary Customer DRI (Directly Responsible Individual) for Enterprise accounts, owning the end-to-end customer experience and ensuring their success with our platform and s

As a Strategic Customer Success Manager, you will be the trusted advisor to our most valuable enterprise technology customers, ensuring their long-term success and growth with Ably. Proven experience managing enterprise or strategic accounts in a Customer Success capacity, with a track record of dri

Successful commercial experience in HR SaaS, Customer Success Management, or Account Management. Job Details: Customer Success Managers - Register Your Interest. Customer Success Managers - Register Your Interest.

Devise account plans and strategy development for a defined group of existing customers. Manage relationships with customers, representing their interests and actively listening to determine just how the company can help them and cross sell their services. Develop and nurture a high level of solutio

Develop and refine customer success best practices, tools, and playbooks to continuously improve the customer experience. This role is responsible for ensuring successful onboarding, driving platform adoption, and maximizing customer value and retention across the customer lifecycle. Demonstrated su

The combination of innovative risk technology, a customer success mindset, and employee-first belief makes Riskonnect a sought-after place to work. Map customer stakeholders & users to Customer Personas. Ability to drive insights and adoption recommendations to customers by analyzing customer.

We’re a fast-growing consultancy at the forefront of the renewable energy transition, partnering with clients across the UK to help them achieve ambitious sustainability goals.Our work spans solar, wind, energy efficiency, and decarbonisation strategies – and we're proud to help shape a cleaner,

The Technical Customer Success Manager will play a vital role in ensuring LAIIER’s innovative solutions deliver maximum value to our customers. Develop tailored success plans and monitor performance metrics such as ROI, uptime, and leak prevention success rates. Act as the primary technical point

The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. Following go-live your primary

Customer Success, New Customer Onboarding, and Support. You’ll lead a distributed team of Success Managers with revenue responsibility, build scalable success operations, and work cross-functionally with Onboarding, Support, Product, Sales, and Marketing to deliver seamless customer journeys. Driv

A Day in the Life of a Commercial Customer Success Manager:. Own the customer experience: adoption and value of Appspace, customer satisfaction and retention. Technically inclined and able to quickly pick up and train customers on software changes.

Customer success Manager -ERP software , SAP B1, Software Sales, Account Management,. This role works with 45 existing clients as a customer success manager. Your job is to buddy up with the other account manager and help them with the "customer success issues" so you will be at the front of the cli

We are looking for a Head of Customer Sucess, who will help build on our strategy for Customer Success to ensure our customers derive maximum value from our products such that they renew, expand and become advocates for us in the market. Customer-centric and relationship-oriented at your core, you a

As a Virtual Customer Success Manager, you’ll guide clients through the process of selecting life insurance coverage that fits their needs, all through virtual appointments. Sales or customer service experience is helpful but not required.

As a Customer Success Manager, you will be the Manager of a multi-functional team. Get notified about new Customer Success Manager jobs in. Modern Workplace Platform (MWP) innovate, design, build and deliver enterprise workplace services that meet and exceed the expectations of our customers.

As a Customer Success Manager (CSM), you will manage the customer relationship throughout the entire lifecycle for PROS customers. Develop success plans outlining critical success factors, metrics, potential issues, and recommendations. We are committed to the success of our customers and continuall

The Head of Customer Success will be responsible for establishing and leading a high-performing Customer Success function that drives member retention, supports renewals, and enhances customer satisfaction. Establish the Customer Success Function to enable BioPhorum to drive member / customer retent

You will engage with customers throughout the value chain – from scheduling appointments with our customers for repair and performing preventive maintenance on professional washing equipment. While service will fill your days, your primary focus will be driving customer value and building strong c

Proven experience in a customer-focused role (B2B or B2C) – with strong relationship-building skills and a track record of delivering excellent customer service. The CSM role is crucial within Enroly, responsible for championing the success of our university clients. Provide existing customers wit