Customer success jobs in HerefordCreate job alerts

Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? 20 day holidays plus bank holidays pro-rata Contribution to Group Personal Pension Scheme Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers Sponsored Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Potential to earn bonus payments in addition your basic salary About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Ability to show great attention to detail Ideally, you will have worked in the service industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check. How will your days look? Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches. You will also take part in conducting daily fleet and vehicle checks. About us We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. It is easy for us to tell you what life is like at Thrifty and why you would love being a part of our team, but we thought you would like to hear for yourself.Clickhere to read some of our success stories. TPBN1_UKTJ

Customer Success Managers focused on building customer loyalty measured and reflected through retention, expansion, and advocacy. Strategic planning for developing the customer success function. Works with customers to drive adoption, advocacy, retention, expansion, and overall success.

We are seeking a Customer Success Team Lead with a strong background in both team management and development and hands-on customer service delivery, ideally in a SaaS environment. Exceptional team leadership skills and the ability to guide more junior customer success professionals. Are you a custom

Onboard new customers onto the reputation management platform, ensuring they are set up for success in line with their specific goals. Having achieved 97% of their international growth targets for 2025 by the end of Q1, they’re now scaling both domestic and international B2B operations, and are in

Enterprise Customer Success & Strategy Lead. Enterprise Customer Success & Strategy Lead. As an Enterprise Customer Success & Strategy Lead, you will act as a.

IGT Solutions - Director of Sales & Customer Success. IGT's Digital Engineering team collaborates closely with our customer’s business & technology teams to take solutions faster to market while sustaining quality while focusing on business value and improving overall end-Customer Experience. Esta

Senior Customer Success Manager / AI Strategist – Enterprise AI Solutions. This is a chance to shape process, set the standard for Customer Success, and build your career into leadership on a fast track. Establish Customer Success playbooks and processes as the first hire.

Here, the Customer Success team own the number, so account development is your responsibility – but you will be rewarded for that growth!. Customer Success within a fast-paced start/scale-up environment. Step into a hands-on, high-impact role as Customer Success Manager, owning a strategic client

Are you passionate about building strong client relationships and driving business growth? We’re looking for a Senior Customer Success Manager to ensure our customers get maximum value from our solutions while fostering long-term partnerships. Operational excellence: Contribute to the ongoing impr

SaaS, customer success, account management, or a related area. Collaborate with internal teams (Customer Success, Data Solutions, and Product) to capture client feedback and contribute to continuous platform improvement. Onboard new customers onto their data insights platform, ensuring they are set

As the go-to advisor for CFOs, VPs, and finance teams, you’ll guide customers through the successful implementation and ongoing adoption - ensuring they get maximum value from our platform. Customer Success Manager - FP&A. Customer Success Manager to join a new EPM practice, and partner with leadi

Track and report on customer health, renewal risk, and expansion opportunities while embedding customer success metrics across the business. Act as the first dedicated Customer Success Manager, owning relationships across a portfolio of high-value clients. Design and implement customer success strat

Develop and execute customer success plans tailored to each client's unique goals and challenges. Regularly monitor customer health through metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction Score), and usage data to proactively address issues. Collaborate with CSEs and other depa

Customer Success Manager to join a new EPM practice, and partner with leading finance professionals. As the go-to advisor for CFOs, VPs, and finance teams, you’ll guide customers through the successful implementation and ongoing adoption - ensuring they get maximum value from our platform. Are you

Play a key role in scaling customer success processes by remaining highly organised, proactive, and disciplined in managing client relationships. Experience with SaaS or recurring revenue businesses is preferred, as it provides an understanding of repeatable customer success processes. ARR (up more

Customer Success Managers focused on building customer loyalty measured and reflected through retention, expansion, and advocacy. Works with customers to drive adoption, advocacy, retention, expansion, and overall success. Strategic planning for developing the customer success function.

You will play a key role in ensuring customer success by focusing on onboarding, service delivery, and continuous improvement. Customer Success Manager – Remote | £45,000. This is an excellent opportunity for someone who excels at building strong client relationships and guiding customers through

We are seeking a Customer Success Team Lead with a strong background in both team management and development and hands-on customer service delivery, ideally in a SaaS environment. Exceptional team leadership skills and the ability to guide more junior customer success professionals. Are you a custom

Are you passionate about building strong client relationships and driving business growth? We’re looking for a Senior Customer Success Manager to ensure our customers get maximum value from our solutions while fostering long-term partnerships. Customer advocacy: Represent the customer voice intern

Senior Customer Success Manager / AI Strategist – Enterprise AI Solutions. This is a chance to shape process, set the standard for Customer Success, and build your career into leadership on a fast track. Establish Customer Success playbooks and processes as the first hire.

Enterprise Customer Success & Strategy Lead. Enterprise Customer Success & Strategy Lead. As an Enterprise Customer Success & Strategy Lead, you will act as a.

Regularly monitor customer health through metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction Score), and usage data to proactively address issues. Collaborate with CSEs and other departments, such as Marketing and Sales, to align messaging and strategies for customer success. As a

Collaborate with internal teams (Customer Success, Data Solutions, and Product) to capture client feedback and contribute to continuous platform improvement. Part of the process will be mapping their goals against deliverables whilst tracking success in a mutual success plan. Remote Customer Success

Track and report on customer health, renewal risk, and expansion opportunities while embedding customer success metrics across the business. Building a high-performance commercial engine and customer success function to drive long-term client value. Act as the first dedicated Customer Success Manage

Head of Customer Success?? Location: Petersfield, Hampshire?? Hours: Full-time, 40 hours per week (Hybrid - one day a week from home, non-negotiable)?? Reporting to: DirectorYour New Company:Join a well-established, high-performing manufacturing business with a £50 million turnover, known for its c

Here, the Customer Success team own the number, so account development is your responsibility – but you will be rewarded for that growth!. Customer Success within a fast-paced start/scale-up environment. Step into a hands-on, high-impact role as Customer Success Manager, owning a strategic client

Established in 1998, with 100% focus on customer experience, we are a Technology, digital services & BPM company committed to deliver innovation and business excellence for our 75+ marquee customers across the global technology sector. IGT's Digital Engineering team collaborates closely with our cus

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Play a pivotal role in refining customer success processes as the business scales. Customer Success role within a fast-paced SaaS environment.

Customer Success Managers focused on building customer loyalty measured and reflected through retention, expansion, and advocacy You Role at Orange Logic: Works with customers to drive adoption, advocacy, retention, expan

Track and report on customer health, renewal risk, and expansion opportunities while embedding customer success metrics across the business. Act as the first dedicated Customer Success Manager, owning relationships across a portfolio of high-value clients. Design and implement customer success strat

Analyze customer data, including energy consumption patterns and market trends, to pinpoint opportunities for sustainability improvements and cost savings. Proven experience in strategic customer management or working with large, complex clients, ideally within the energy or utilities sector. Result

Our client is seeking a customer-focused and process-driven Customer Success Manager to oversee the full customer journey, from onboarding through to renewal. Proven experience in Customer Success, Account Management, Service Management, or Project Management (experience within Education, SaaS, or E

Build executive‑level relationships and collaborate with internal teams to strategize customer success, mitigate risks, and ensure alignment with customer objectives. Develop and monitor customer success plans to drive adoption, expansion, and long‑term growth of Planview products across the cus

Customer Success, Implementation, or Technical Account Management role. Demonstrated success managing technical enterprise stakeholders across functions. Shape the success function and influence product direction in a fast-scaling AI company.

As a Senior Customer Success Manager at UserTesting, you’ll be a trusted advisor to our customers, helping them achieve their goals, maximize value from our platform, and grow their investment with us. Strong understanding of SaaS, customer success strategies, and CX/UX practices. Customer Success

We are looking for a Customer Success Manager to join our team to train AI models.

Customer Success Manager - FP&A. Codex are looking for a Customer Success Manager to join a new EPM practice, and partner with leading finance professionals. As the go-to advisor for CFOs, VPs, and finance teams, you’ll guide customers through the successful implementation and ongoing adoption - e

Proven track record in customer success, account management, or client-facing roles within B2B SaaS, climate tech, or geospatial analytics. Partner with product and engineering teams to feed back customer insights and influence the roadmap.

Own the customer experience: adoption and value of Appspace, customer satisfaction and retention. A Day in the Life of a Commercial Customer Success Manager. Help resolve customer questions and/or find the answer working with internal teams strive to continuously learn and improve knowledge base.

Solid track record in account management, customer success or sales, ideally within the tech or education industry. Manage a portfolio of enterprise and mid-sized clients, serving as their primary business point of contact throughout their customer journey with a focus on retention and success, whil

The Customer Success Manager works across our clients functions to accelerate customer successes (outcomes). Provide weekly review of customer success impacts and how you’ve driven improvements for the organisation (sell, build, run) and customers. Impact – using customer defined baseline metric

Driving retention, renewals, and adoption, ensuring long-term success for both customers and Cadspec. Collaborate with a supportive, expert team that's passionate about customer success. You'll play a key role in ensuring our customers get the very best from their investment in Autodesk CAD/CAM soft

You’ll need to be ambitious, credible in front of senior stakeholders, and comfortable speaking the language of customer success: metrics, adoption, impact, and ROI. If you’ve spent several years in SaaS customer success and can show how you’ve delivered results, this is your chance to take re

Tribez seeks a Customer Success Manager to join the European team, with a special focus on German-based production companies. Our cutting-edge technology provides TV & Film production companies around the world with a comprehensive suite of solutions to operate the most successful, profitable and ef

Clinical Customer Success Executive (London, UK). Global Director, Strategic Customer Success. Own customer retention and success outcomes across all accounts.

Are you a team player who thrives in a fast-paced, customer facing environment? As a Customer Success Manager at ReliaQuest, you will be driving cross functional engagement amongst every department to deliver value and success for each of your accounts based on their unique business model. Customer

Due to significant growth and expansion, we have a vacancy for a Customer Success Manager to join our fantastic VisNet Modelling team so, if you’ve got experience managing enterprise software clients and a proven track record in driving customer retention, we’d love to hear from you!. You’ll c

Customer Success Manager (CSM). Proven experience in a Customer Success, Solutions Engineer, or Commercial post-sales role, ideally within a SaaS or data-driven technology company. Create and manage Success Plans.