Customer success jobs in BarnsleyCrear alertas

Protection Specialist Claims Assessor Salary - competitive Are you someone who thrives on helping others and has experience in assessing protection claims? Do you enjoy working in a supportive team where empathy and attention to detail matter? We’re looking for experienced Life Claims Assessors to join our brilliant team. We settle 98.3% of all individual protection policies and paid over £1 billion in claims last year – and we’d love your help to keep that going. A bit about the job You’ll assess life, terminal illness and critical illness claims – from investigation to outcome – while supporting customers with empathy, including delivering difficult news sensitively. From start to finish, you’ll guide customers through their claims journey with care and clarity, and refer complex cases to specialists when needed. You’ll manage a portfolio of claims across multiple systems, suggest improvements, and adapt to new technologies. Communication is key, when working with brokers and third parties, as well as customers. You’ll also be a key contact for technical queries and help coach others. This role is all about delivering great service and making a real difference. Skills and experience we’re looking for * Experience assessing life-related products (e.g., life insurance, terminal illness, critical illness, income protection). * Knowledge of legal aspects like probate and CIDRA rules. * Experience managing claims end-to-end, including signing out claim’s decisions independently. * Strong communication skills, including supporting vulnerable customers, with customer-first mindset with great attention to detail. * Confidence in making decisions and adapting quickly to change. What you’ll get for this role * Competitive salary (depending on location, skills, experience, and qualifications) * Bonus opportunity – up to 8% of annual salary. Actual amount depends on your performance and Aviva’s. * Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in * 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days * Aviva-funded Private Medical Benefit to help you get expert support when you need it * Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts * Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme * Brilliantly supportive policies including parental and carer’s leave * Flexible benefits to suit you, including sustainability options such as cycle to work * Make a difference, be part of our ___ and use your 3 paid volunteering days to help others * We take your wellbeing seriously with lots of support and tools ___ to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We’re inclusive and ___ – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look ___ We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Vivien Gergaly on ___

An exciting new Shunter Driver opportunity at DX! All about you You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities! Role summary: The successful candidate will support the warehousing and distribution operation by safely and efficiently shunting vehicles around the premises. Key responsibilities Drive vehicles in a safe and legal manner ensuring compliance with all legal and site requirements. Ensure that consideration is given to other drivers, colleagues and pedestrians in the work area. Ensure all daily checks are undertaken ensuring defects are immediately reported and associated paperwork completed Complete all necessary paperwork, such as movement sheets, on time and in full To be respectful to other road users and members of the public ensuring the reputation of the business is protected at all times. Observe Company rules and procedures as defined in the shunter pack and other Company Policies and Procedures, such as site rules. Ensure that all personal protective equipment (PPE) used is in good order and is utilised as instructed Ensure all operations are undertaken in line with the relevant SSOW. Continually seek to improve our processes and services. Ensure all vehicles are checked for defects prior to use and such is reported immediately. Essential Criteria You should have held your HGV 1/C+E Licence for a minimum 2 years. No more than 6 points no DD/ DR Code convictions Hold a current valid DCPC Card. Understand and able to comply with Drivers hours and WTD legislation. Able to understand and carry out necessary vehicle checks to ensure vehicle safety and able to report defects correctly. Should comply with on-site health and safety requirements. Benefits: Competitive Rates of Pay Holidays: 20 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Company Pension Scheme Life Assurance Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more!! We look forward to hearing from you! TPBN1_UKTJ

Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

B2B SaaS Customer Success or Account Management, managing mid-market and enterprise reta. Customer Success Manager – AI MarTech (Retail / Ecommerce). Own a portfolio of ~20–30 mid-market and enterprise retail/ecommerce customers.

Seeing customers successfully adopt and use the system. Travel to customer sites across the UK. Ensure the customer is fully operational before leaving site.

You’re passionate about customer success. Paid training in automation and customer success tools. Lead Client Relationship Manager (Customer Success–focused).

Seeing customers successfully adopt and use the system. Travel to customer sites across the UK. Ensure the customer is fully operational before leaving site.

Established in 1998, with 100% focus on customer experience, we are a Technology, digital services & BPM company committed to deliver innovation and business excellence for our 75+ marquee customers across the global technology sector. IGT Solutions is looking for a Partner-Sales & Customer Success.

Own global success metrics such as churn, expansion revenue, net retention, customer health scores and customer satisfaction (NPS/CES). Global Head of Customer Success. Familiarity with CRM, success automation, analytics platforms, or customer health tooling (e.

You’ll work closely with Product, Engineering, Sales and Delivery teams to ensure customers achieve measurable outcomes and long-term success. Proven Customer Success or Account Management experience in. Owning customer relationships, health, retention and expansion across a portfolio of enterpris

We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, CyberSecurity, AI, DeepTech, FinTech, RegTech, Data & Analytics and Consulting. Customer Success Manager – AI MarTech (Retail / Ecommerce). B2B SaaS Customer

Customer Success or Account Management in B2B SaaS. Customer Success Manager (EMEA) – Cybersecurity SaaS. You will own a portfolio of EMEA customers end to end.

We are hiring a Customer Success Executive to help our customers get the most value from our platform. Supporting new customers from setup through to first success. One to three years of experience in customer success, account management or client support.

Head of Customer SuccessWho we are?Verifile is an award-winning leading provider of CV verification and background screening services using innovative technology and methodology. As a Head of Customer Success </

A leading revenue optimization company is seeking a Remote Head of Account Management to lead the global Customer Success organization. Ideal candidates have 7+ years in Customer Success, including leadership experience in hotel technology. You will define strategies, mentor a team, and drive custom

CSMs are responsible for customer value, adoption, retention and expansion across the Fullstory territory customer-base, leveraging their product knowledge and strategic expertise to help customers accomplish key business objectives. As a Senior Customer Success Manager on our EMEA team, you will be

A minimum of 5+ years of experience in a customer-facing role (for example, in BDR, Customer Service/Support, Sales, or CSM) with a proven track record of managing enterprise-level customers and/or alliance/reseller partner. Customer-centric mindset - put the customer's needs first, actively seek fe

A leading European cloud services provider is seeking a Senior Customer Success Manager in the UK. This role involves working closely with sales to assess and address customer needs while providing innovative cloud solutions.

Senior Customer Success Manager (Advisory Focus). We are seeking a Senior Customer Success Manager to support and grow relationships across large, complex advisory organisations, particularly the Big Four (Deloitte, KPMG, PwC, EY). Senior Customer Success Manager (Advisory Focus).

A leading SaaS company in Greater London is seeking a Senior Manager of Customer Success to drive strategic outcomes and improve customer experience. The ideal candidate has over 8 years in a customer-centric role, strong communication skills, and a technical background.

A dynamic software solutions firm in London seeks a proactive Customer Success & Marketing Manager to coordinate marketing campaigns and manage customer relationships.

Deep Customer Success Leadership:** Proven experience leading high-performing Customer Success teams segmented by customer size/complexity (SMB to Strategic). As the architects of the AI-powered Resolution Platform, we’re resetting the standard for what customer service—and customer success—ca

Measure success: Track and report key metrics, including health scores, retention, expansion ARR, and NRR, and use them to continuously improve our customer success motion. Are you a seasoned & ambitious Senior Customer Success Manager who loves driving growth, not just retention? Ready to join the

Familiarity with customer-success methodologies, including journey mapping, success planning, and customer health-scoring. As we grow our customer portfolio, we are expanding our Customer Success team. Leading the team to provide strategic guidance to SecuTix customers to increase the value they get

Proven people leader in B2B SaaS Customer Success, managing Team Leads and multi‑country CSM teams. Champion Our Customer: We lead with empathy, simplify complexity, and make our customers heroes in their organisations. We are seeking a Head of Customer Success for EMEA to drive adoption, value re

Leverage GitHub’s success frameworks to create customer journeys and dynamic success plans. Develop and execute customer success plans that align with customers’ business priorities and transformation objectives. Drive customer‑specific roadmaps in collaboration with Sales, Engineering, Partne

This impactful role, requiring in-office collaboration three times a week, offers a unique opportunity to contribute to a dynamic culture while ensuring customer success and support at Showpad. A leading sales enablement firm in London is looking for a Sales Director, Customer Growth to manage custo

Previous experience in a customer success/technical account management/relationship type role while managing customers. The Customer Success team is responsible for building relationships with and driving long‑term value realization for Amplitude’s customers. You get equally excited by growing y

A global EdTech company is seeking a Head of Customer Success (EMEA) to oversee university partnerships and lead the onboarding process of the Cadmus platform.

A global EdTech company is seeking a dedicated Head of Customer Success (EMEA) to enhance relationships with educators and manage platform implementations across UK universities.

Experienced in customer success / full ownership responsibility for managing customers. Head of Customer Success (EMEA). Head of Customer Success (EMEA).

You will define and execute CRU’s Customer Success strategy, own retention and expansion performance, and act as a trusted adviser to strategic customers while driving cross‑functional alignment across Sales, Product and Marketing. As Vice President of Customer Success, you will lead a global, h

Experienced in customer success / full ownership responsibility for managing customers. Head of Customer Success (EMEA). Head of Customer Success (EMEA).

A dynamic tech company in the UK is seeking a Senior Customer Success Manager to advocate for customers and ensure they derive maximum value from the company's solutions. The successful candidate will collaborate closely with customers, internal teams, and the Account Manager, while driving service

The role involves handling technical support issues via phone and email, ensuring excellent customer service, and problem diagnosis.

This position is critical for the company's customer engagement and success. A technology company focused on security operations is seeking a Pre-Sales Engineer to provide technical expertise and ensure customer satisfaction.

Drive customer success and retention by setting a clear customer success strategy, identifying and mitigating risk, and embedding best practice to deliver consistent, high‑value customer experiences. Deliver commercial growth through ownership of senior level customer relationships, commercial and

Obsessive customer focus – customer satisfaction is our obsession. Create policies and procedures to optimize the customer experience. Knowledge of customer service practices.

Customer Success Manager - Implementation (Talent Pool). We are looking for a Customer Success Manager who focuses on implementation, to work directly with our clients, ensuring they fully leverage Avvoka’s platform to meet their business needs. Guide clients through the full customer success life

As a Customer Success Engineer within the SASE team, you will be part of a business-critical capability to enable our customers’ secure environments. Proven track record of managing customer escalations, balancing customer expectations and negotiating successful resolutions. In this role, you will

Provides guidance to global teams on customer-specific operational requirements and success criteria, supported by detailed Customer Playbooks. The Senior Customer Success Manager serves as a trusted advisor and advocate, ensuring seamless execution across internal functions while driving customer h

A leading technology firm in the United Kingdom is seeking a qualified Technical Account Manager to oversee customer technical needs. This role requires providing effective support pre- and post-sales, ensuring customer satisfaction, and building strong relationships. The ideal candidate should have

A leading tech firm is seeking a Head of Customer Success in London. Candidates should have a proven track record in Customer Success, exceptional communication skills, and proficiency in Salesforce. This executive role focuses on managing and mentoring teams while ensuring the growth and retention

The role requires 8–15 years in customer success roles, aiming to enhance customer value and ensure satisfaction for global brands. A cutting-edge AI research company in Greater London is seeking a VP Customer Success to lead the customer journey and drive renewals.

Customer Success Manager to drive value realization for their clients in the CIS & CEE regions. Join a fast-paced environment where your skills and customer focus will help shape success. The successful candidate will have experience in managing Enterprise accounts and should be fluent in both Engli

Create clear success plans with executive sponsors, with agreed goals, timelines, and measures of success. Customer Success, Account Management, or related leadership roles. Set standards for quality, responsiveness, and ownership across all customer touch points.

Lead and scale a Customer Success function that helps world-class retailers unlock value from a world class ecommerce/logistics platform. Build structure, processes, KPIs and playbooks that bring clarity and consistency to Customer Success at scale. Lead, coach and grow a high-performing Customer Su

Deep Customer Success Leadership: Proven experience leading high‑performing Customer Success teams segmented by customer size/complexity (SMB to Strategic). As the architects of the AI-powered Resolution Platform, we’re resetting the standard for what customer service—and customer success—ca