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  • Curry Chef
    Curry Chef
    hace 13 días
    £31300–£35000 anual
    Jornada completa
    Sheffield

    We are looking for a passionate and skilled Curry Chef to join our kitchen team. The successful candidate will have a strong understanding of authentic curry preparation, a creative approach to developing new flavours, and a commitment to maintaining consistently high food and presentation standards. You will be responsible for preparing a variety of authentic and innovative curry dishes to cater to different tastes and dietary requirements, while ensuring every dish meets our restaurant's quality standards. Key Responsibilities • Create and prepare a wide variety of authentic and innovative curry dishes., • Select and prepare fresh, high-quality ingredients, including spices, meats, vegetables, herbs and other produce., • Prepare and cook curries to a consistently high standard, balancing flavours, textures, aromas and presentation., • Adapt dishes to accommodate different customer preferences and dietary requirements., • Maintain high standards of food quality, portion control and presentation., • Monitor stock levels of spices, herbs, meats, vegetables and other kitchen ingredients., • Assist with ordering supplies, ensuring ingredients are available when required and minimising waste., • Maintain a clean, organised and efficient cooking area at all times., • Follow strict food safety, hygiene and sanitation regulations., • Prevent cross-contamination by following appropriate food handling and storage procedures., • Work effectively as part of the kitchen team during busy service periods., • Ensure all food is prepared, stored and served safely and in accordance with restaurant standards. About You The ideal candidate will have: • Experience working as a Curry Chef, Indian/Pakistani/Bangladeshi cuisine chef, or in a similar professional kitchen role., • Strong knowledge of spices, herbs, ingredients and traditional curry preparation techniques., • A passion for creating authentic, flavourful and high-quality food., • Good knowledge of food hygiene, health and safety requirements., • The ability to work efficiently under pressure in a busy kitchen environment., • Excellent attention to detail and consistency., • Good organisational and stock-control skills., • A positive attitude and the ability to work well within a team., • Flexibility to work evenings, weekends and busy service periods when required. What We Offer • Competitive salary based on experience., • A supportive and professional kitchen environment., • Opportunities to develop your culinary skills and creativity., • Staff meals and other benefits [where applicable]., • Opportunities for career progression.

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  • Customer Service Manager
    Customer Service Manager
    hace 29 días
    £31300–£32000 anual
    Jornada completa
    Sheffield

    About the Role We are looking for an experienced and organised Customer Service Supervisor to oversee customer service and food-ordering operations within our restaurant. The successful candidate will supervise customer orders received through Uber Eats, Just Eat, Deliveroo and the restaurant’s online ordering system, ensuring orders are processed accurately and efficiently. Key Responsibilities • Supervise day-to-day customer service and online food-ordering operations., • Monitor and process orders received through Uber Eats, Just Eat, Deliveroo and the restaurant’s online ordering system., • Check orders carefully and coordinate with kitchen and delivery staff to ensure timely fulfilment., • Respond to customer enquiries and resolve complaints, incorrect orders and other service issues professionally., • Monitor delivery times and follow up on delayed orders with delivery platforms and relevant staff., • Supervise customer service staff and ensure consistent service standards are maintained., • Monitor online customer feedback and reviews and identify areas for improvement., • Maintain accurate records of customer orders, sales and service issues., • Liaise with delivery platforms regarding delayed, missing or incorrect orders., • Support management with menu, product and price updates across online ordering platforms., • Monitor online sales activity and identify opportunities to improve order-management efficiency., • Assist management in improving customer-service procedures and the overall online ordering process., • Train and support customer service staff in order processing and customer communication., • Ensure customers receive a professional, efficient and consistent service. Skills & Experience The ideal candidate will have: • Experience in customer service, restaurant operations or online food-ordering environments., • Experience supervising or coordinating customer service staff., • Good knowledge of online food delivery platforms and order-management systems., • Excellent communication and customer-service skills., • Strong organisational and problem-solving abilities., • Ability to work under pressure in a busy restaurant environment., • Good attention to detail when processing customer orders and maintaining records., • Ability to coordinate effectively with kitchen, delivery and management teams., • Basic computer and digital skills, including online ordering systems.

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