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Night Chef Rugby Contract: Part Time, Permanent Salary: £14 Hours: 10 per week A fantastic B&I location in Rugby for a leading soft drink company. Catering for 300 at this location. We have a breakfast and lunch offering here with some hospitality. This is a 7 days a week, 24 hour operation...

Are you a transformational leader passionate about delivering exceptional customer experiences? We’re recruiting for a dynamic Head of Customer Success to lead and inspire a team of 20. Oversee end-to-end customer journey improvements and process optimisation. Resolve high-level customer escalati...

The Customer Success team is responsible for building client-relationships, fostering loyalty, and ensuring retention. Methodically review, troubleshoot and handle customer issues/requests by following through in a timely manner, asking clarifying questions to determine the correct source & impac...

Head of Customer Success 📍Location: Near Rogate 🕒Hours: Full-time, 40 hours per week 📋Reporting to: Director Are you a transformational leader passionate about delivering exceptional customer experiences? We're recruiting for a dynamic Head of Customer Success to lead an

We are looking to expand our Customer Success team and strengthen our consulting services. As a Consultant within the Customer Success team, you will play a critical role across both pre-sales and delivery.

Be the voice of the customer internally, advocating for their needs and success. Experience in a Customer Success or Account Management role, ideally at a SaaS company. Customer Success Representative.

Proven track record in customer success, account management, or client-facing roles within B2B SaaS, climate tech, or geospatial analytics. Partner with product and engineering teams to feed back customer insights and influence the roadmap.

Desire to build long-term relationships and help our customers be successful. If our customers are not optimized, adequately deployed, or have compromised rollouts due to their lack of time, technical know-how/resources, or understanding of best practices, it will inhibit our mutual ability to ac...

As a Senior Customer Success Manager, you will be responsible for driving client retention, satisfaction, and expansion among our largest accounts. Maintain regular communication with customers to proactively address needs and issues. Monitor customer usage and identify opportunities to increase ...

We are seeking a Customer Success Manager to lead strategic relationships with enterprise clients as they adopt and scale our AI-powered automation platform. Customer Success, Implementation, or Technical Account Management role. This role is ideal for someone who can combine project ownership, t...

You will also proactively engage with existing customers to ensure their positive experience from a technical perspective, with the aim of maintaining customer retention and growing customer accounts. This hybrid role bridges pre-sales and customer success, ensuring that customers are fully suppo...

Successfully planning and prioritizing a high volume of activities and requests to manage customer issues and requests, including following through on requests in a timely manner, asking clarifying questions to determine the correct source & impact of issues, as well as understanding use cases to...

As a Consultant within the Customer Success team, you will play a critical role across both pre-sales and delivery. We are looking to expand our Customer Success team and strengthen our consulting services.

Combining innovative digital businesses and products with passionate and talented people, our vision is to create meaningful and successful connections: businesses to domains, brands to consumers, publishers to advertisers, and beyond, enabling everyone to realize their digital ambitions.

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of working with Universities, then I'd love to talk to you. You will be responsible for customer pilots, setup, ensuring sm...

Analyze customer data, including energy consumption patterns and market trends, to pinpoint opportunities for sustainability improvements and cost savings. Proven experience in strategic customer management or working with large, complex clients, ideally within the energy or utilities sector. Res...

Customer Success – Account Consultant. If you're passionate about driving customer success in a cutting-edge SaaS environment, we invite you to join our 60+ professional team at Solvace.

Proven experience in Customer Success or account management with a track record managing strategic customers with a complex SaaS product portfolio. Guide customers and Atlassian Account Team to develop customer Success Plans, including regular check-ins and QBRs. Atlassian Customer Success Manage...

Methodically review, troubleshoot and handle customer issues/requests by following through in a timely manner, asking clarifying questions to determine the correct source & impact of issues, as well as understanding use cases to coach customers to alternate solutions when possible. The Customer S...

Yabble is part of the YouGov group, providing access to world-leading AI tools, a wealth of data products, and a global customer base. Have big ambitions and offer incredible products that address our customers' pain points.

You will work within the Customer Success Department and alongside colleagues in Customer Operations, Sales, Channel and our executive team, in driving our senior customers through to success. Serve as the ‘voice of the customer’ and provide feedback on how IRIS can better serve them to maximise

Get notified about new Customer Success Manager jobs in. Customer Success Manager (Account Manager). Customer Success Manager (Account Manager).

Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your sales team, that enhances your support in the role and is a critical customer-facing function within our Customer Success Board Area. The program will enrich your knowledge of SAP and ...

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. In conjunction with retention teams, create and execute Customer success plans designed to reduce customer churn and maximise merchant experience. Job De...

As Customer Success Manager, you will proactively steer customers towards their desired outcomes whilst driving adoption and customer delight. Our Customer Success Managers can work directly and independently with our customers to help them grow through building success plans and building relatio...

Siebel Applications Architect: Customer Success Services – SaaS and Applications. Oracle is a technology leader, changing how the world does business – and our Customer Success Services team works with over 6,000 companies globally. Act as technical governance on customer projects for product up

Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your CSM team, that enhances your support in the CSM role, a critical customer-facing function within our dynamic Customer Success board area. Customer Success Manager (CSM) - SAP Academy f...

Reporting to the Senior Director of Customer Success, the Customer Success Manager (CSM) will serve as a primary point of contact for a designated portfolio of customers. This is a Sales role focused on post-sales engagement, with particular emphasis on driving customer success within our direct ...

Visit the UK target customer groups, establish good and stable communication with customers, actively explore customers pain points, provide customers with professional landing solutions, guide customers to reach in-depth cooperation, and promote customer value-added services and contract renewal...

Company Overview: Dedicated to driving client success through tailored telesales campaigns and nurturing a robust customer base, our team is seeking Client Success Agents (CSAs) to play a vital role in initiating outbound calls, cultivating new business prospects, and establishing a qualified pip...

Guide BetterUp and customer teams toward shared success metrics through proactive planning and alignment. Proven success managing strategic, high-stakes customer relationships. Customer Success roles in a SaaS environment.

As a Customer Success Manager (CSM), you will play an Integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success, you will oversee a portfolio of customers guiding them through their entire journey—from initial onboarding to sustained engagement...

Knowledge of Customer Success methodology preferred, preference ToTango toolingproven experience (or experience with a similar customer success tool). Collaborating with multiple teams across Cisco and Computacenter, including (but notlimited to) Sales, Customer Success, Renewals, and Business En...

Customer Success, Account Management, or Implementation role at a B2B SaaS company. Customer Success Manager – Sustainability SaaS for Construction (UK – Fully Remote). Customer Success Manager (CSM).

Managing a team of Customer Success Managers, to support and drive revenue growth for customers leveraging Arctic Wolf Services. Successfully planning, prioritizing and handling a high volume of activities and requests to manage customer issues and requests, including following through on request...

You will work within the Customer Success Department and alongside colleagues in Customer Operations, Sales, Channel and our executive team, in driving our senior customers through to success. Improve upon our existing approaches to customer success by creating resources to help customers achieve...

The Senior Customer Success Manager provides focus and drives consistency in the execution of various customer success and retention-related matters. Develop strategic success plans for your customer segment that outline critical success factors, metrics for success, timelines, and potential issu...

Veeva is looking for a Customer Success Manager (CSM) to join our team in Europe, focused on ensuring the success of our customers utilizing Veeva Safety. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. Customer Success Manager (Revolut Peo...

Comprehensive benefits for you and your family.Flexible hours and generous paid time off.Professional growth opportunities + LinkedIn Learning.Do what it takes to make a positive impact.Break things and rebuild to be better than before.Champion small wins and big ones.Increasing awareness, unders...

The Customer Success Manager is responsible for ensuring the success of a portfolio that includes mid to large sized customers. Customer Success Manager – DACH. Sign in to set job alerts for “Customer Success Manager” roles.

We need a junior customer success manager to help us provide a great service to customers. You'll Learn From a Highly Experienced Customer Success Manager Who Has Worked In Unicorn Software Companies. Get notified about new Customer Success Executive jobs in.

The Customer Success Manager will be responsible for maximising net retention and expansion on a portfolio of Kaisa customers by increasing adoption of the Kaisa product suite via the delivery of the Customer Success Programme. Delivering the Kaisa Customer Success Programme to key customer stake...

We’re expanding across Europe, and success in new markets depends on great customer experiences. To support that growth, we’re hiring a Customer Success Manager focused on. Onboard new customers across EU markets, guiding them through setup and training.

You will have experience engaging and working with or supporting SME level customers with understanding of process and/or end to end customer success journeys. The successful candidate will have experience in portfolio management within an invoice finance environment or related customer success m...

As a critical member of the Customer Success team you will be responsible for the retention and expansion of our largest Enterprise customers. You will oversee the entire customer journey starting from kick-off to onboarding to continued customer success and finally, increased adoption. We pionee...

Sign in to set job alerts for “Customer Success Executive” roles. Customer Success Manager - IT Technology/Cloud. As a Customer Success Executive, you will learn to manage your portfolio of client accounts and respond to their needs and objectives.

Can guide a small customer through multiple levels of the defined Customer Success process, using your product expertise to educate, provide feedback, and discover opportunities to upsell or expand, while driving value for the customer. Our Customer Success team works proactively and prescriptive...

Customer Success Manager (Technical), UK. Customer Success, Account Management, or similar roles in cybersecurity, enterprise SaaS or industrial sectors. Strategic Customer Success Manager - EMEA.

Clinical Customer Success Executive (London, UK). You’ll step in to lead and scale our customer success team—owning retention, onboarding quality, and team performance. Global Director, Strategic Customer Success.

Customer Success Manager (CSM) - SAP Academy for Customer Success - United Kingdom (Hybrid). Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your CSM team, that enhances your support in the CSM role, a critical customer-facing function w...

We're looking for an experienced Customer Success leader to be our first hire in Customer Success - owning the function, building the team, and driving value for our clients. Proven experience in a senior Customer Success role (B2B SaaS preferred). If you’re excited to shape Customer Success at R...

In this role, you will lead a team of Customer Success Managers (CSMs) responsible for engaging RLDatix’s mid-market customer segment through one-to-many, programmatic engagement models—driving adoption, retention, and measurable customer outcomes at scale. The Senior Manager, Customer Success (

Youll maintain accurate records in our CRM and Helpdesk systems, provide customer insights to inform decisions, and work closely with another Customer Success Associate and cross-functional teams (Sales, Product Management, Engineering). Inform customers about new features/functionality and follo...

Customer Success Associate, South West England. Senior Customer Success Associate - Contract - London / Bath. We are looking for a proactive and client-focused Senior Customer Success Associate to join a high-performing team for a 12-month contract.

The Technical Customer Success Manager will play a vital role in ensuring LAIIER’s innovative solutions deliver maximum value to our customers. Previous experience in customer success, technical support, or sales roles in IoT, SaaS, or related fields. Develop tailored success plans and monitor pe...

This role will be responsible for providing exceptional customer engagement to ensure our customers are maximizing the value of our digital product while ensuring successful retention and usage in their program. The Enterprise Customer Success Manager (eCSM) is a relationship strategist focused o...

The successful candidate will be an experienced sales and customer success leader with a passion for team development, a structured and proactive approach, and the ability to influence both customers and internal stakeholders. This is a strategic leadership role focused on building and executing ...

As a Strategic Customer Success Manager, you will be the trusted advisor to our most valuable enterprise technology customers, ensuring their long-term success and growth with Ably. As a senior team member, you’ll work across the customer organisation, you’ll guide and coach your peers in strate

Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. In this role, you’ll be res...

With strong momentum across Europe and a growing portfolio of international clients, our client is looking for a highly motivated German-Speaking Customer Success Manager to join their expanding team. Previous experience in Customer Success, Account Management, SaaS or Technical Support. This rol...

This hybrid role bridges pre-sales and customer success, ensuring that customers are fully supported from initial engagement through to renewal. You will also proactively engage with existing customers to ensure their positive experience from a technical perspective, with the aim of maintaining c...

It’s an exciting time as the team scale up to develop the customer journey amongst a larger customer base as we expand into three tiers of Customer Success managers (currently two). To improve our Customer Satisfaction Levels: You will be responsible for customer satisfaction surveys across the b...

Customer Success Manager, United Kingdom. If you are a highly-skilled Customer Success Manager, then get ready to join our company!. You have proven experience managing customer escalations, displaying sensitivity towards customers while protecting Worldline interests.

Customer Success Manager - Real World Evidence (UK) Remote: London, UK | Northern Ireland | Portugal Apply for this role. As a Customer Success Manager - RWE, you will play a pivotal role in managing our Real World Evidence projects, responsible for client and project management, develop and pres...

Customer Success or Account Management in a Saas, HR tech orlarge events industry.

Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. This is a customer-facing, technically proficient role that empowers clients to scale, automate, and optimize their execution and ROI through Sprinklr— and ensuring Sprink...

We’re looking for a Customer Success Specialist – UK & Nordics to lead onboarding, support, and long-term success for our customers across the region. Develop success plans aligned with customer goals and timelines. Customer Success Specialist - UK & Nordics.

Successful commercial experience in HR SaaS, Customer Success Management, or Account Management. Be the first to know about Customer Success Manager openings at SHL. Job Details: Customer Success Managers - Register Your Interest.

Lead onboarding for new customers, guiding them through successful deployment and adoption of the platform. Proven experience in Customer Success, Implementation, or Digital Health Delivery. Customer Success and Platform Delivery.

We’re a fast-growing consultancy at the forefront of the renewable energy transition, partnering with clients across the UK to help them achieve ambitious sustainability goals.Our work spans solar, wind, energy efficiency, and decarbonisation strategies – and we're proud to help shape a cleaner,

The Associate, Customer Success will play a key role in managing and coordinating assigned learning programs while ensuring a seamless customer experience. The position requires close collaboration across multiple teams, including Sales, Implementation, Partnerships, Marketing, Product, Finance, ...

As a Customer Success Manager at Smart Communications, you'll be at the forefront of ensuring our customers not only achieve maximum ROI but also become enthusiastic advocates willing to share their success stories. Join us in driving customer-centric excellence and shaping the future of customer...

As a Principal Customer Success Manager (CSM) with a technical focus, you will be a trusted advisor and strategic partner to high-value accounts, leveraging your deep product knowledge and consultative skills to maximize customer value. Act as a trusted advisor to customers, adopting a customer-f...

Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increasing customer retention, delivering value-based metrics, and driving customer satisfaction. As a Customer Success Manager, you will have the opportunity to play a crucial part in a...

Demonstrable experience in a customer success and/or customer success enablement role in enterprise software/SaaS within a global context. Experience designing and implementing successful customer success programs, methodology, and related content and coaching. Ability to create and track metrics...

Customer Success with a track record managing large customers with a complex SaaS product portfolio. Atlassian is looking for an Onboarding Customer Success Manager (CSM) to help customers realize the value in their Atlassian investment, especially during the critical first 90 days of their cloud...

Customer Success Executive, East Midlands. We're hiring! Join our friendly and supportive customer service team. We're proud to deliver great customer service and are looking for caring, motivated people to join us.

Responding to customer calls and emails on a daily basis. With previous customer service experience. This role will focus on being the first point for our customers, providing timely responses and resolutions to all queries in a friendly and professional manner.

Customer Success Manager (German speaking), Initial 3 month contract (likely extend). Experience in software asset management, IT compliance, cybersecurity, customer success. Own a territory and manage license reviews across client customers.

Partner & Customer Success Manager (Europe-based). Through collaboration with other teams, you will contribute to increasing the functionality contained within our tools and help our customers develop stronger practices to help their success implementing these policies moving forward. Customer Su...

Insightsoftware is seeking a Customer Success Manager responsible for developing strong relationships with customers by serving as a trusted advisor and advocate. The manager will liaise between customers and internal teams to ensure timely and successful delivery of solutions, enhancing the over...

The Reltio Customer Success Manager (CSM) is responsible for driving customer adoption and retention, mitigating risk, and providing guidance and thought leadership for our customers throughout their relationship with Reltio. Provide required visibility into Customer health by identifying adoptio...

As a Security-Oriented Customer Success Manager at Corelight, you will ensure that customers derive maximum value from our security solutions. This role requires strong project management, customer engagement, and cybersecurity expertise to drive customer success and retention. Customer Success, ...

As a Senior Customer Success Manager, you will be responsible for driving client retention, satisfaction, and expansion among our largest accounts. Customer Success Associate (Online Brand Protection). Customer Success Manager (Technical), UK.

The Customer Success Manager is responsible for nurturing and growing relationships with key stakeholders within a dedicated portfolio of customers. Experience using customer relationship management systems and sales technological solutions to deliver in a customer success or sales-based role. Ac...

Strategic Customer Success Manager - EMEA. Customer Success Consultant- Fully Remote- United Kingdom. Customer Success Manager (Revolut People).

Principal Siebel Applications Configuration Engineer, UK Customer Success Services (CSS) SaaS and Applications (CRM/ERP). Oracle is a technology leader, changing how the world does business – and our Customer Success Services team works with over 6,000 companies globally. CSS is looking for an ex...

As EZRA continues to grow, so does our mission to be in front of more organizations worldwide! To accomplish this, we are looking for an Enterprise Customer Success Manager reporting directly to the regional Enterprise Customer Success Lead. The focus of this role will be to work hand-in-hand wit...

We're looking for a Strategic Customer Success Manager to join our growing Customer Success team, providing an opportunity to work with a wide range of our largest clients. Reporting to the Customer Success Director, you will be responsible for managing and growing strategic customer relationship...

We are looking to expand our Customer Success Team to our Leicester office, due to continued success & growth and have created an exciting opportunity for an experienced Customer Success Specialist, ensuring an excellent standard of service is provided and maintained to our Yü Energy customers. C...

The Customer Success Manager position is a pivotal role at LivePerson. The Success Manager is the face of LivePerson to their customers & the main focal point for all related topics. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our custom...

Minimum of 3-5 years of experience in customer success, account management, or a similar role, preferably within the Customer Care Industry. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms. The Customer Success Manager is a crucial ambassador fo...

Principal Customer Success Manager (Contract). Strategic Customer Success Manager. In line with our global ambitions and the future of The Perkbox Vivup Group, our goal is to nurture close customer relationships, drive positive NDR, increase product engagement and secure long term strategic wins ...

They work in tandem with the Customer Success Manager (CSM) to ensure customer adoption and expansion with the goal of providing a path towards both a successful subscription renewal and an expanded Jaspersoft footprint. They work in tandem with the Customer Success Manager (CSM) to ensure custom...

Customer Success or Account Management role, preferably supporting enterprise software customers. Strong proficiency with CRM and customer success tools such as Salesforce and HubSpot. Lead Customer Success Manager (CSM).

The role spans across business development and customer success. Manage Existing Customers: Work with our existing customers to manage their ongoing product orders and new orders with us. Gather customer feedback: Create a defined process to gather customer testimonials.

As a Customer Success Manager, you will be an important part of our Customer Success team, ensuring medium to large clients get the most out of our platform. We now have proven customer/market-fit with 115+ customers and experience considerable interest from customers and partners in our platform...

Payments or Payments Consulting and customer success. Proven ability to lead strategic business reviews and optimize customer success metrics. Payments Lead, Customer Success.

Enterprise Customer Success Manager - Strategic Accounts. We're working with a leading global customer reviews and insights platform that helps brands build trust, improve customer experiences, and drive growth through verified feedback and data-driven insights. Collaborate with Sales, Product, a...

Develop and execute success plans that maximize customer value, product adoption, and expansion opportunities (upsells and cross-sells). Customer Success, Account Management, or Consulting in a B2B SaaS start-up environment. Proven success in driving NRR growth, managing renewals, and reducing ch...

Are you passionate about helping customers succeed and scaling that impact with smart systems and strategy? As a Scaled Customer Success Manager, you’ll be at the heart of how we support a large and diverse portfolio of customers, combining technology, automation, and data to deliver a personaliz...