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As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. Ensuring sufficient stock levels to meet customer demand and ma

A leading technology solutions provider is seeking a Customer Success & Delivery Manager to guide enterprise clients through digital transformation.

Customer Success / Delivery Management within SaaS or Digital Transformation. Customer Success & Delivery Manager (SaaS). Hybrid - UK-based, offices in Swansea or London - 1 days p/week onsite ideally but we can also consider fully remote candidates with occasional travel to customer sites (approx o

Your expertise in sales and customer relations will help drive success and foster long-term partnerships.

The Role: As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. Ensuring sufficient stock levels to meet customer dema

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

A facilities management company is seeking an experienced Customer Success Manager to lead the compliance, quality assurance, and performance of a key client contract.

A global technology leader is seeking a Head of UK & Ireland Customer Success to lead their HCM customer success strategy. The ideal candidate will have experience in driving customer success initiatives, managing resources, and representing the company with senior stakeholders. You will be responsi

Arch Co account, while working closely with the client and internal stakeholders to drive continuous improvement, commercial value and long-term partnership success. Recognised qualification in Facilities Management, Customer Service or Management (Level 5 or above). Demonstrated success in continuo

Have a steady book of customers with whom you’ve learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in

The Customer Success Manager is responsible for fostering strong relationships with customers, ensuring successful onboarding and adoption of our solutions, and driving customer satisfaction and retention. Customer Success, Account Management, or a related role, preferably in SaaS or tech. Job Title

A leading media company in the UK seeks a Customer Support & Success Manager crucial for enhancing user satisfaction and retention. The ideal candidate will have experience in the academic sector, strong communication skills, and a passion for improving customer experience in a digital environment.

A dynamic technology company in the UK is seeking a passionate Customer Success Manager to drive the expansion of their innovative platform in the US. With exceptional communication and relationship-building skills, you will contribute to impactful customer experiences in the frontline care sector.

You will have a strong understanding of customers’ business and technical objectives and success criteria and the ability to identify and articulate how Delinea supports achievement of customers’ strategic goals. The Customer Success Manager is responsible for the day to day management of assign

We are currently looking for a Customer Success Manager. Customer Success experience in SaaS, ideally in cybersecurity. Customer Success Manager - REMOTE.

A leading engineering solutions company in the United Kingdom is looking for a Customer Success Manager to foster strong relationships with customers. Ideal candidates will have 3–4 years of experience in Customer Success or Account Management within the SaaS industry. You will be responsible for

Are you passionate about leveraging cutting‑edge technology to drive customer success and forge strategic partnerships? Do you thrive in a role that balances deep technical understanding with commercial acumen? Join our Field Systems Sales team with a mission to strategically build, retain, and gr

We're looking for an enthusiastic and driven Customer Success Manager to join the JustGiving team in a fixed-term maternity cover role to own and manage a diverse portfolio of charity customers. Analyse data on fundraiser and donor behaviour, seasonal trends, and competitor successes; and share this

Customer Success Manager - SAAS GEOPOLITICAL RISK REALTIME & PREDICTION AI TECH.

A leading HR technology company is seeking a remote Customer Success Director located in the United Kingdom. The role involves managing strategic accounts, enhancing customer satisfaction, and driving revenue. Successful candidates will have 7-10 years of experience in sales management and a Bachelo

We’re looking for a proactive, organised, and customer-focused individual to join our growing team as a Customer Success Manager. Deliver ongoing training and support to existing customers to ensure successful software usage. Previous experience in a customer success, account management, or client

Supporting a rapidly growing customer base while balancing an ‘at‑scale’ mentality with a customer‑centric approach is crucial for success in this role. As a Customer Success Associate at Go1, you’re pivotal in driving lasting customer value through engagement, adoption, and advocacy. Work

Reporting to the Customer Success Operations Manager, you will focus on designing and refining the digital customer journey, leveraging automation and technology to enhance the customer experience across multiple touchpoints. The Digital Customer Success Manager will play a pivotal role in shaping a

A leading HR technology firm is seeking a Customer Success Manager to act as the primary advocate for customers. You will ensure alignment between customer needs and solutions, manage customer queries, and drive successful onboarding. Candidates should have proven experience in customer success or S

At Abnormal we seek a Customer Success Manager who is passionate about helping customers fully realize value from our platform and partnership. Customer Success Manager – German Speaking. Serve as the voice of the customer, providing internal feedback to maximize customer value and retention.

A short take-home task based on a realistic government customer scenario, designed to understand how you think about adoption, value, and long-cycle customer success. Customer Success, Account Management, or Strategic Partnerships within SaaS, cybersecurity, or regulated environments. Customer Succe

Candidates should have over 5 years of experience in Customer Success within a B2B SaaS context and be fluent in Italian or Spanish and English. An innovative tech company is seeking a Senior Customer Success Representative to lead the adoption of audio AI technology across Southern Europe. This rem

A leading communications infrastructure company is looking for a Customer Success Manager who will partner with Account Management. The ideal candidate will have experience in customer success management and strong interpersonal skills. This role involves driving operational performance, providing r

Own a portfolio of enterprise customers, ensuring successful onboarding, adoption, and ongoing satisfaction. Develop success plans aligned with customer objectives. Strong understanding of enterprise software environments and complex customer structures.

Own global success metrics such as churn, expansion revenue, net retention, customer health scores and customer satisfaction (NPS/CES). Global Head of Customer Success, you will:. Familiarity with CRM, success automation, analytics platforms, or customer health tooling (e.

All roads lead to a **This is where you come in!As Customer Success Team Lead – UK, you’ll lead a team responsible for ensuring customers in the UK achieve measurable success with our platform. We look forward to reviewing your credentials and getting to know more about your ex

Customer Success Manager - North America. Minimum of 3-5 years of experience in customer success, account management, or a similar role, preferably within the digital marketing industry. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms.

A leading financial technology firm is seeking a Customer Success Manager to oversee customer portfolios and ensure they achieve their desired outcomes. Candidates should have experience in a Customer Success role within a SaaS environment and possess strong communication and problem-solving skills.

Customer Success Manager – Media Buying (UK). We are currently looking for a Customer Success Manager – Media Buying in UK. This role sits at the heart of customer growth and long-term success within a performance-driven adtech environment.

A leading customer experience platform is seeking an experienced Customer Success Manager in the United Kingdom.

Establish and maintain excellent customer relationships at all levels; manage customers with clear communication and needs analysis. With a strong emphasis on innovation, automation, and customer success, we empower 80,000 organizations to modernize their hiring and onboarding processes on a global

As a Customer Success Manager, you’ll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions D

Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increase customer retention, deliver value-based metrics, and drive customer satisfaction. As a Customer Success Manager, you will have the opportunity to play a crucial part in all stages

A leading technology firm in the United Kingdom is seeking a Customer Success Manager to oversee a portfolio of clients in Retail Refrigeration and HVAC. The role involves building long-term relationships, ensuring customers gain maximum value from the company’s solutions, and collaborating across

Proven experience in a Customer Success, Solutions Engineer, or Commercial post-sales role, ideally within a SaaS or data-driven technology company. Customer Success Manager (CSM). Create and manage Success Plans.

A technology company in the UK is seeking a Customer Success Manager to enhance customer relationships and drive retention.

Customer Success experience: You’ve managed book of business and know how to run QBRs, onboardings, and renewals. Ensure customers onboard successfully and adopt n8n effectively, working closely with stakeholders at all levels (users and buyers) to unblock and enable. Customer Success Manager - Hi

Own and manage a portfolio of enterprise customers, acting as trusted partner throughout the customer lifecycle. Customer Success Manager (m/f/d). You will be the primary point of contact for enterprise customers before and during their onboarding, ensuring successful implementation, ongoing adoptio

This position offers a unique opportunity to impact customer success in a rapidly growing startup environment. The ideal candidate will have 3+ years of experience in technical customer-facing roles, strong knowledge of cloud architectures, and fluency in Portuguese and English. The TAM will guide c

A leading identity security firm in the United Kingdom is looking for a Customer Success Manager to manage customer accounts effectively. This role involves collaborating cross-functionally, advocating for clients, and ensuring positive customer experiences.

As an Entry-Level Customer Success Manager, you will support our EMEA software customers in achieving maximum value from their investment and ensuring a positive customer experience. We are seeking an enthusiastic and customer-focused individual to join our Customer Success team. As a regional custo

The ideal candidate will bring over 4 years of experience in SaaS or Tech customer success, possessing strong communication skills and the ability to drive customer adoption goals. This remote position requires fluency in both English and German, with a focus on guiding customers through best practi

Director – Customer Success (Retail Industry). We are looking for a strategic and relationship-driven leader to oversee enterprise retail accounts, ensuring customer success through technology-enabled transformation. Customer Success & Strategic Account Management.