Customer success jobs in WorcesterCreate job alerts

Job Introduction We are recruiting for a Service Advisor to join our Land Rover Dealership in Droitwich. The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis. Basic salary up to £28,000 plus benefits with bonus OTE of £37,000. You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment. Working as part of a team, you will be responsible for ensuring the workflow of the department, hitting and exceeding targets and up selling our full range of services. Role and Responsibilities Booking customer vehicles in for maintenance and/or repairs, and liaising with the workshop team to schedule the workload Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover. Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls. Liaising with the Workshop, Parts and Sales department to ensure customers vehicles are ready on time. About you You will have the passion to deliver an excellent customer service experience and the ability to quickly establish and build rapport with our customers A well-presented individual with a desire, attitude and character to succeed Previous experience in a customer service role, ideally working to key targets to deliver customer satisfaction and sales objectives You will have good organisation and administrative skills, knowledge of dealer management systems would be an advantage but is not essential. Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided. What we offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK Theres a reason why this is the case, actually theres over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the worlds most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank. TPBN1_UKTJ

Job Introduction We are currently recruiting for a Vehicle Sales Administrator to join our Audi Dealership in Worcester. The hours of work are 8:30am to 5pm, Monday to Friday. Basic salary of £28,000 plus benefits. We require a highly organised administrator to provide support to the retail sales team, to ensure all paperwork is completed in an accurate and timely manner. Role and Responsibilities In this busy and varied role you will work closely with the sales department in the processing of customers vehicle orders, and all associated administration. Processing vehicle orders, taxing vehicles, supporting Retail Managers to collate finance paperwork and order tracking details. Managing a heavy workload and prioritising work schedules Liaising between customers and our own in-house departments to ensure vehicles are ordered exactly to customer requirements About you Previous experience of Vehicle Sales Administration would be advantageous, however as long as you are able to demonstrate previous experience in a busy administrational role training can be provided You will be an excellent communicator with outstanding administrative skills An ability to work to a high standard, particularly a high attention to detail to ensure all paperwork is submitted securely and accurately Working independently or as a team, you will have the ability to engage with other members of the dealership to encourage a smooth and efficient service for our customers Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided. What we offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Free Parking / On-site Parking Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK Theres a reason why this is the case, actually theres over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the worlds most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank. TPBN1_UKTJ

ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year BONUS/OTE: Realistic total earning potential of up to £31,536 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary of £27,936 per year An excellent monthly bonus scheme, which added to your salary would be up to £31,536 per year 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career TPBN1_UKTJ

Join Our Team : Van Driver Position: Van Driver Want to work for the world's leading logistics company? Take the driver's seat in your career - click Apply Now and start your next adventure today! Location: Roundhouse Way, Worcestershire WR4 0SZ Shift Pattern : Monday to Friday | 0715-1715 (Approx. 8 hours a day 40/45 hours a week) Salary: £14.25 per hour Overtime Pa y: £21.38 per hour (for hours worked beyond 45/week) Start your next career adventure - APPLY NOW! Why Choose Job&Talent: Career growth opportunities Comprehensive benefits Professional stability Requirements: As this role involves handling secured air freight, you'll need to meet strict security standards set by the CAA and DfT. This includes undergoing a full background check, referencing your last 5 years of work history, and completing a criminal record (DBS) check. Don't worry - we manage the entire process for you, completely free of charge ! Full UK Driving Licence (maximum of 3 points) B1 licence category MUST have at least 6 months experience in a Van Driver role Good knowledge of the Worcester and surrounding areas Strong time management skills and pressure-handling skills Clean DBS Residency in the UK for a minimum of 5 years Responsibilities: As a Van Driver you will: Safely and efficiently deliver multiple parcels to various locations area Worcestershire Ensure all deliveries are completed on time and accurately Provide excellent customer service during every delivery Handle paperwork accurately Maintain vehicle cleanliness Benefits: Weekly pay 28 holidays per year Pension Scheme Mortgage References Ongoing support and development opportunities FREE AVIATION VETTING !! FREE DBS !! TEMP TO PERM OPPORTUNITIES !! About Us: Job&Talent is recruiting Van Driver to join a leading distribution and delivery company in the Worcestershire area, known for being the world's leading logistics company! How to Apply: Click 'Apply Now,' and our team will contact you shortly. An excellent opportunity for Van Driver roles in Worcestershire. Join Job&Talent for a journey of growth and success! If you are looking to contact our onsite team, please visit the site locator on our website. Job&Talent do NOT charge any fees for our services. Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. If you are looking to contact our onsite team, please visit the site locator on our website. Job&Talent do NOT charge any fees for our services. Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. TPBN1_UKTJ

Job Introduction We are recruiting for a Service Advisor to join our Audi Dealership in Worcester. The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis. Basic salary of up to £29,500 plus benefits with a bonus OTE of £35,000. A company vehicle will be provided upon successful certification and accreditation. You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment. Working as part of a team, you will be responsible for ensuring the workflow of the department, hitting and exceeding targets and up selling our full range of services. Role and Responsibilities Booking customer vehicles in for maintenance and/or repairs, and liaising with the workshop team to schedule the workload Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover. Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls. Liaising with the Workshop, Parts and Sales department to ensure customers vehicles are ready on time. About you You will have the passion to deliver an excellent customer service experience and the ability to quickly establish and build rapport with our customers A well-presented individual with a desire, attitude and character to succeed Previous experience in a customer service role, ideally working to key targets to deliver customer satisfaction and sales objectives You will have good organisation and administrative skills, knowledge of dealer management systems would be an advantage but is not essential. Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided. What we offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK Theres a reason why this is the case, actually theres over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the worlds most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank. TPBN1_UKTJ

Based in Haarlem, The Netherlands Full-time Are you passionate about people, sales and petrol? Can you make the difference as our new Sales Manager Motorized? You’ll join a close-knit team of 6 (3 Regional Sales Managers, 2 CSRs, 1 Team Lead), and collaborate with departments like Business Support, Operations, Logistics, and Management. What Youll Do Generate new business and maintain growth with existing clients with your team by being an inspiring leader, coach and advisor for your multicultural team Ensure Salesforce Cloud CRM is effectively used for accurate forecasting and business trend analysis Follow through new business opportunities where required, be hands-on if needed You report directly to the Global Commercial Director Motorsports, which means: short lines, quick decisions and strategic impact What You Bring Higher vocational education (HBO) or equivalent level 2+ years of experience as Teamlead/Manager an international environment Strong English communication skills (other languages and/or Dutch are a plus) Proactive, solution-oriented mindset – you enjoy helping customers. Experience with Salesforce CRM or similar systems is highly valued. Living within 30 km of Haarlem and having a valid drivers license is strongly preferred A passion for motorsports is mandatory A team player who enjoys a friendly, informal work environment (and the occasional team event) Ability to travel all across the EMEA region What We Offer Work in a dynamic industry at the intersection of sports, tech, and customer experience Join a supportive, international team where your voice matters 27 vacation days per year Pension plan and contribution to health insurance Thorough onboarding with expert training from both technical and commercial teams Make real impact in a varied, fast-paced role Enjoy a positive team culture, occasional events, and room to grow Ready to Join the Ride? If youre excited to become our new Sales Manager, be a leader, sales driven and concur the EMEA Motorized market? We’d love to hear from you! Apply now and help us drive further success across EMEA! Onboarding: Our technical products, services, platforms, and business practices are diverse. To understand the full picture, you need in-depth training which will be provided by our technical and commercial specialists. A company-wide introduction program will be provided as well in the first month of your employment. Your success is our success and therefore we take good care of you! About MYLAPS Sports Technology: MYLAPS International Headquarters is based in Haarlem, The Netherlands. With offices in The Netherlands, The United States, Australia, Malaysia, Japan and China we support racers, athletes, and events in creating their ultimate sports experience. Every year we capture the performance of over 20 million people all over the world. We develop accurate, reliable, and easy-to-use technology to turn data into insights, progress, and fun. Founded in 1982, we have revolutionized the world of sports timing with groundbreaking innovations and set the standard ever since. Our products and platforms are used at professional events like the Olympics and INDYCAR to countless local events around the corner. MYLAPS is a carbon neutral company where we have the responsibility to contribute to a better world.

Job Description: About our team Airbus Helicopters is the world s largest helicopter manufacturer and the company s site at Oxford Airport is Britain s civil helicopter hub. AHUK offers considerable experience in helicopter sales, bespoke completions, maintenance and spares support. Its in-house engineering capabilities include design, customisation, installation, flight-testing and certification, as well as technical support, maintenance, training and the supply of spares for civil and military applications. Description/Overall purpose of the Job As a B1 Licensed Field Engineer, youll be responsible for the certification of maintenance and repairs on a variety of Airbus rotorcraft, including the popular H125, H135, H145 and the new H160. Youll play a crucial role in ensuring the safe, continued operation of our aircraft through: • Conducting maintenance inspections and repairs • Working independently within the Regional engineering team to maintain serviceability of the fleet. • Managing customer s expectations when on-site and upholding the Airbus standards at our line stations. Main responsibilities This is a field based working from home role that requires flexibility and initiative in order to provide a timely response to the needs of our customers in the field. This can vary from scheduled line maintenance tasks through to role equipment defect troubleshooting. The role will be based in the North of England. You will report directly to the Line Maintenance Manager, however this role will develop into a more autonomous position as the relationship builds with the customer. A company pool van will be available for the engineer to use for this position. Tools will be provided. After familiarisation it will be necessary to attend Oxford on occasions to supplement the staff there and assist when there are peaks in workload. Knowledge and Skills Essential Expertise in engine and airframe systems, strong UK CAA regulatory knowledge, and excellent communication skills. Education, Qualifications or Training Essential Part 66 B1.3 Licence (Turbine Rotorcraft) with experience of Airbus Helicopters products. Desired Type rated on any of the following: EC135 T2/P2 , H135, H145, H125, H160 Familiarity with Police and/or Air Ambulance operations About you Friendly and personable and able to interact well with customers. Flexible and adaptable to the requirements of our customers. Trustworthy and able to work autonomously. Additional requirements Due to the nature of this position you will require DBS Security Clearance and be eligible for SC clearance. Applicants must meet any/all requirements of Export Compliance Regulations. The Reward In joining the Airbus family, you will play a critical part in delivering the most efficient helicopters for its customers, who serve, protect, save lives and carry passengers in demanding environments. On top of your competitive base salary, you will have access to the following benefits below via our Airbus salary sacrifice schemes: Private Medical Insurance (Bupa) - single cover for employees paid by the company Pension: Employees are auto-enrolled into the Airbus Group UK Retirement Fund. Initially, AH contributes 6%, employee 4% basic Share Incentive Plan and ESOP. Annual share schemes at company discretion. Success Share, Discretionary Group bonus scheme (conditions apply) Bikes to Work (up to £3,000) (employee purchase scheme) Technology ( employee purchase scheme) Mydrive (employee car purchase scheme) Den-Plan (employee purchase scheme) Health-care Cash Scheme Personal Accident Insurance (employee purchase scheme) Health Assessments Travel Insurance Shopping vouchers/discounts Financial/Legal Advice (eg, Will-writing; Lasting Power of Attorney) Data Protection By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth. Company: Airbus Helicopters UK Ltd Employment Type: Permanent - Experience Level: Professional Job Family: Production means/Maintenance By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Head of Customer Success 📍Location: Near Rogate 🕒Hours: Full-time, 40 hours per week 📋Reporting to: Director Are you a transformational leader passionate about delivering exceptional customer experiences? We're recruiting for a dynamic Head of Customer Success to lead an

We are looking to expand our Customer Success team and strengthen our consulting services. As a Consultant within the Customer Success team, you will play a critical role across both pre-sales and delivery.

Vice President of Customer Success. You will oversee a portfolio valued between £1M–£3M+, managing both delivery and growth while mentoring a high-performing client success team.

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of working with Universities, then I'd love to talk to you. You will manage a number of existing customers, build strong relat

To do this they are seekinga strong customer success manager who can get to know the customers, understand the architecture of their technologyset up in relation to their existingproducts being used, and then be able to work out where the future opportunities to grow business will be. Ideally you wi

Vice President of Customer Success. You will oversee a portfolio valued between £1M–£3M+, managing both delivery and growth while mentoring a high-performing client success team. Be the voice of the customer internally, ensuring solutions meet both short-term goals and long-term vision.

Customer Success Manager (German speaking), Initial 3 month contract (likely extend). Experience in software asset management, IT compliance, cybersecurity, customer success. Own a territory and manage license reviews across client customers.

Proven track record in customer success, account management, or client-facing roles within B2B SaaS, climate tech, or geospatial analytics. Partner with product and engineering teams to feed back customer insights and influence the roadmap.

The Customer Success Manager (CSM) is responsible for driving customer engagement, satisfaction, and successful adoption of all Elsevier solutions. Develop and proactively manage ongoing relationships with customers, monitor customer health, and in general ensure that our customers are successful an

A Customer Success Manager (CSM) is the main point of contact for clients using eDriving products, programs and services. Customer Success & Solutions Manager – EMEA. Customer Success Manager - Creator Monetization platform (Remote).

As a Customer Success Manager, you’ll be at the heart of our client relationships, ensuring customers are not only satisfied, but truly thriving on our RMS platform. Customer Success Manager - Online Brand Protection (Spanish Speaking). Customer Success Manager, Enterprise - EMEA - [IC2].

Proven track record in customer success, account management, or client-facing roles within B2B SaaS, climate tech, or geospatial analytics. Partner with product and engineering teams to feed back customer insights and influence the roadmap.

Get notified about new Customer Success Specialist jobs in. Customer Success Specialist (Accountancy Knowledge). The Customer Success Specialist will be responsible for:.

Customer Success Representative, bedford. Customer Success Representative. Resolve queries efficiently, following up to confirm successful outcomes.

We build solid relationships with our customers to understand their needs and provide solutions that deliver successful results. As a Customer Success Manager, you will provide faculty product consultation, training, and ongoing support. Do you enjoy being part of a team that collaborates to deliver

Experience using customer relationship management systems and sales technological solutions to deliver in a customer success or sales-based role. The Customer Success Manager is responsible for nurturing and growing relationships with key stakeholders within a dedicated portfolio of customers. The C

As a core member of our Customer Success team, you will work directly with our largest Thanx customers to ensure they are successful and grow their business using Thanx tools. Customer Success Management: Manage your book of business to ensure adoption and strong customer health in line with company

Tier 2/low-touch customers, playing a vital part in enhancing customer retention, driving revenue growth, and delivering exceptional customer experiences. Managing a portfolio of Tier 2/low-touch customers to ensure long-term success and satisfaction. Understanding of modern sales methodologies and

We are looking for an English and German speaking Customer Success Manger (CSM) to become an integral part of our Customer Success team. As a CSM, you will lead the customer through their journey at Dot Compliance, facilitate adoption and ensure engagement. You will be working in collaboration with

Customer Success Manager, Enterprise - EMEA - [IC2]. Get notified about new Customer Success Manager jobs in. Customer Success Manager (Technical), UK.

We’re looking for a proactive, organised, and customer-focused individual to join our growing team as a Customer Success Manager. Previous experience in a customer success, account management, or client-facing support role. Deliver ongoing training and support to existing customers to ensure succe

The Reltio Customer Success Manager (CSM) is responsible for driving customer adoption and retention, mitigating risk, and providing guidance and thought leadership for our customers throughout their relationship with Reltio. As a CSM at Reltio, you will be the champion of our customers, building an

Successfully planning, prioritizing and handling a high volume of activities and requests to manage customer issues and requests, including following through on requests in a timely manner, asking clarifying questions to determine the correct source & impact of issues, as well as understanding use c

Act as a customer advocate and focus on deep platform solutioning, by developing adoption roadmaps, identifying and removing technical and cultural adoption barriers, creating and delivering success plans with clear outcomes, aligning internal resources to support customer initiatives — all while

Collaborate with the customer and Atlassian Account Team to develop customer Success Plans, including regular check-ins, QBRs (Quarterly Business Reviews), and strategic planning sessions. Atlassian Enterprise Customer Success Managers (CSMs) help customers realize the value in their Atlassian inves

Minimum of 3-5 years of experience in customer success, account management, or a similar role, preferably within the Customer Care Industry. Emplifi’s unified customer engagement platform empowers more than 20,000 of the world’sleading brands to revolutionize the digital and social customer expe

Partner with customers to define success criteria and help them achieve measurable outcomes. As the Customer Success Manager (CSM) for EMEA, you will serve as a trusted advisor to our industrial clients throughout their journey with Dragos. You will be the bridge between Dragos and our customers —

Customer Success Manager (Technical), UK. Customer Success Manager - Creator Monetization platform (Remote). Sign in to set job alerts for “Customer Success Manager” roles.

Create a detailed business analysis, outlining problems, opportunities and solutions for our customers by successful advising on: Budgeting and forecasting, planning and monitoring, financial modeling, standard reporting and more. Manage, interpret, and validate all data that is produced by the cust

This role requires strong project management, customer engagement, and cybersecurity expertise to drive customer success and retention. As a Security-Oriented Customer Success Manager at Corelight, you will ensure that customers derive maximum value from our security solutions. Manage post-sales rel

The Customer Success Manager works across our clients' functions to accelerate customer successes (outcomes). Impact – using customer defined baseline metrics, accelerate customer success outcomes that result in external case studies and recommendations. Provide weekly review of customer success i

Minimum 5 years in a customer-facing role within a SaaS environment, focusing on Customer Success or Account Management. Sophisticated Customer Handling: Address challenging customer scenarios with confidence and promote internal collaboration. Customer Representation: Ensure customer perspectives a

A minimum of three years professional experience dealing directly with customers and large organizations in a role within customer success, technical account management, or solutions consulting. As a Customer Success Manager, you'll be joining a rapidly growing team that helps our customers increase

The role spans across business development and customer success. Manage Existing Customers: Work with our existing customers to manage their ongoing product orders and new orders with us. Gather customer feedback: Create a defined process to gather customer testimonials.

Get notified about new Customer Success Manager jobs in. Bachelor’s or Master’s degree in Business Administration, Operations Management, Customer Success, or a related field. Demonstrated ability to manage medium to large enterprise customers, ensuring successful product adoption and retention.

The Customer Success Manager is responsible for managing a portfolio of customers within our customer success framework. Drive the creation and execution of engagement/success plans and customer scorecards. Customer Success, Account Management, or similar client-facing role, preferably in a SaaS (So

Excellent writing and verbal communication skills and 3+ years of experience in customer success, customer assistance, account management, or a similar role. Create and carry out customer success programmes to guarantee client retention and expansion. Knowledge of customer success software.

We're looking for an experienced Customer Success leader to be our first hire in Customer Success - owning the function, building the team, and driving value for our clients. Proven experience in a senior Customer Success role (B2B SaaS preferred). If you’re excited to shape Customer Success at RQ

Your focus will be on executing customer success strategies while developing your team to deliver consistent results that contribute to the overall success and growth of the company. You will lead a team of Customer Success Managers to ensure exceptional customer experiences, reduce churn, and ident

Hands-on experience with customer success platforms like Gainsight, ChurnZero, Salesforce, Catalyst, or similar tools. Strategic Customer Success Experience:. Elevate customer success stories, contributing to referenceable accounts and testimonials.

This role is responsible for ensuring successful onboarding, driving platform adoption, and maximizing customer value and retention across the customer lifecycle. Develop and refine customer success best practices, tools, and playbooks to continuously improve the customer experience. CSM) based in t

Desire to build long-term relationships and help our customers be successful. Customer Success Engineers (CSE). If our customers are not optimized, adequately deployed, or have compromised rollouts due to their lack of time, technical know-how/resources, or understanding of best practices, it will i

The successful candidate will be an experienced sales and customer success leader with a passion for team development, a structured and proactive approach, and the ability to influence both customers and internal stakeholders. This is a strategic leadership role focused on building and executing a r

The Senior Manager, Customer Success (Enterprise) will lead and develop a team of Customer Success Managers to ensure customer satisfaction, retention, and advocacy while embedding consistent success practices across enterprise accounts. We’re searching for a UK-based Senior Manager, Customer Succ

The Senior Customer Success Manager (UK) will be responsible for driving product adoption, customer satisfaction, retention and expansion across Zoom’s UK enterprise customer base. Customer Services play a crucial role in improving the customer experience within Zoom. Have a proven track record of

Successfully complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP. Solution Advisor Associate - SAP Academy for Customer Success - United Kingdom Hybrid). After successful completion of the program, you are expected to lead customer discovery sessi

Client Success Manager - Retail Media. We are working with one of the most innovative tech companies in Retail Media, who are looking for a Client Success Manager to join their growing London team. Act as the day-to-day partner for clients, driving adoption and successful use of the platform.

Previous experience in customer facing role preferred (customer success / customer support). Customer Success Executives are a vital gateway between our customers, and our product to ensure we maintain excellence across the business and enable our customers to succeed with Sandy. Trinity Agtech is l

The Customer Success Manager plays a pivotal role in ensuring Powerfleet’s customers achieve their desired outcomes with our solutions. Track and analyze customer engagement, usage trends, and key success metrics. Passion for helping customers leverage technology to drive business success.

The ideal Principal Customer Success Manager should engage with customers, maximize value, and create strategies to grow our enterprise customers. As the Principal Customer Success Manager (CSM), you will play a pivotal role in ensuring the success and growth of our top-tier, enterprise customers. A

Support the customer success team to ensure quality execution that drives towards client’s business objectives and key metrics. Sign in to set job alerts for “Customer Success Manager” roles. Job Title Customer Success Manager – UK (7 roles).

Experience in customer relationship management, customer onboarding, customer engagement, and / or project management. The ideal candidate will also assist our Customer Success Managers in ensuring our customer accounts have positive experiences, providing support, guidance, and solutions. Customer

Customer Success Representative, newcastle-upon-tyne, tyne and wear. Customer Success Representative. Resolve queries efficiently, following up to confirm successful outcomes.

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you. Customer Success Manager (American timezone). You wi

Customer Success/account management and/or sales experience, preferably in the technology (SaaS) industry. Senior Strategic Customer Success Manager. You have experience using customer success software (ideally Gainsight), CRM software (ideally Salesforce), and Google Applications (Docs, Sheets, Sli

As a Customer Success Manager, you will be the first point of contact for new clients, guiding them through their onboarding process and ensuring they get the most value out of our products from day one! Cherry Professionalare seeking a highly motivated and experienced individual to deliver exceptio

Customer Success or account management with enterprise SaaS customers. This role is fully remote but requires working CEST hours and reports to the Regional Head of Customer Success. Senior Enterprise Customer Success Manager.

As a Portfolio Customer Success Manager, you will lead strategic customer success initiatives across a portfolio of high-value, complex customers. Our Global Customer Success Managers are a high-performing, customer-focused team. Proven experience in Customer Success, Account Management, or a relate

Partner with customers to create success plans that enable the achievement of the customer’s desired outcomes. The Customer Success Manager (CSM) for France is responsible for partnering with customers and prospects to achieve their goals and desired outcomes with Bluebeam solutions. Additional ex

As a senior member of the Tribal customer team, the Customer Success Consultant will work closely with our SITS customers to provide guidance and advice on getting the most out of their SITS system and adopt best practices. In this role, you will build lasting relationships with a wide range of cust

You’ll be reporting to the Director of Customer Success and be working very closely with our other customer success managers in building a world-class CS org. We’re looking for a Strategic Customer Success Manager whose top priority is helping our Fortune 50-100 customers succeed with Writer. Ac

The Success team at Mindset do everything we can to enable our customers to be successful and receive a positive experience with our platform. As a Customer Success Executive, you’ll spend your time understanding the needs of customers, working with them to understand any challenges they face and

As a Customer Success Director, you will lead our client's customer success and account management strategy, overseeing a high-performing team of account managers and software delivery managers. Significant experience leading high-performing account management or customer success teams, ideally with

Develop a strategic approach to managing your portfolio, focusing on understanding customer needs, formulating growth strategies, and executing plans to expand services for existing clients. Conduct regular check-ins to evaluate customer satisfaction, identify areas for improvement, and propose cust

Customer Success Representative, west midlands. Customer Success Representative. Resolve queries efficiently, following up to confirm successful outcomes.

Do you enjoy taking ownership of customer relationships and driving growth? Are you motivated by solving customer challenges and ensuring their success? Do you take pride in helping customers achieve their goals, all while seeking out opportunities to continuously deliver value?. Experience in a B2B

Siebel Applications Architect: Customer Success Services – SaaS and Applications. Our Customer Success Services team works with over 6,000 companies globally. Siebel Applications Architect: Customer Success Services – SaaS and Applications.

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. In conjunction with retention teams, create and execute Customer success plans designed to reduce customer churn and maximise merchant experience. Commerce

Demonstrated success in leading high-impact customer success or consulting teams and managing complex, strategic accounts. Guide and inspire the Customer Success team to meet critical operational KPIs—adoption, technical health, renewals, customer satisfaction, and expansion. Establish clear, meas

Customer Success Manager, newcastle-upon-tyne, tyne and wear. Proven track record in customer success, account management, or client-facing roles within B2B SaaS, climate tech, or geospatial analytics. Partner with product and engineering teams to feed back customer insights and influence the roadma

Customer Success Manager - iGaming. To be successful, you will be dynamic, analytical, and willing and able to work autonomously.

This is not just any old Customer Success role, every day is different and you will have a central role in supporting our customers and growing a purpose driven company transforming the bereavement space. We have a fantastic Customer Success team with an outstanding reputation for delivering excepti

Serve as a Customer Advocate: build a strategy to manage the engagement and success of our clients. Customer Success Manager, Account Manager, or similar role. Proven track record of achieving commercial targets and goals in a customer success organization, preferably in an enterprise SaaS setting.

As a Portfolio Customer Success Manager, you will lead strategic customer success initiatives across a portfolio of high-value, complex customers. You will also work with Product, Engineering, Marketing, and Customer Care to shape the customer journey, advocate for customer needs, and influence prod

Leap into the extraordinary world of Customer Success with The Opportunity Hub UK, as we join forces with a cutting-edge tech company to find their next Customer Success Associate! This company is revolutionising the real estate game with an AI-powered platform that grants investors the almighty pow

Proactive Customer Health Management: Monitor client usage, engagement patterns, and other indicators throughout the customer journey, taking proactive steps to maintain and enhance customer health and success. Customer Success Planning: Lead and progress customer success plans, collaborating with A

Customer & stakeholder focus - You will need to understand the existing customer journey and use this to help the team critically evaluate processes, prioritising customer satisfaction and commercial goals. Understanding each customer's requirements and building strong relationships by ensuring thei

Educate users and guide them through Coinbase’s evolving.Crypto-curious or crypto-savvy.Great fit if you're interested in.Solid salary + remote flexibility.Backed by Coinbase's strong internal support and global brand.Workload can be intense; not ideal if you prefer structured 9–5.Early shifts a

Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your sales team, that enhances your support in the role and is a critical customer-facing function within our Customer Success Board Area. The program will enrich your knowledge of SAP and the

As a critical member of the Customer Success team you will be responsible for the retention and expansion our largest Enterprise customers. You will oversee the entire customer journey starting from kick-off to onboarding to continued customer success and finally, increased adoption. From a technica

As a Customer Success Manager, you will oversee the onboarding and success of our Enterprise and Key Account customers. As a Customer Success Manager, you will:. Strong relationship builder, experienced in using Customer Success tools to monitor engagement and mitigate risks.

Strong understanding of customer lifecycle management and success metrics. Support the customer success team to ensure quality execution that drives towards client’s business objectives and key metrics. Manage customer expectations and serve as a focus point for customer issues.

Recruitment support for Sales, Marketing, Customer Success and PreSales function (i. ESSENTIAL - Minimum 2+ years in a Customer Success role (ideally SaaS/finance-related). Get notified about new Customer Success Manager jobs in.

Experience in Strategic Customer Success, Account Management,. Skills Strategy Manager (Customer Success). We are looking for a Senior Customer Success Manager to serve as the.

Successful commercial experience in HR SaaS, Customer Success Management, or Account Management. Customer Success Managers - Register Your Interest. As Enterprise Customer Success Manager, you will join a super dynamic team that is driving our most exciting growth accounts and opportunities.

Vice President of Customer Success. Be the voice of the customer internally, ensuring solutions meet both short-term goals and long-term vision. You will oversee a portfolio valued between £1M–£3M+, managing both delivery and growth while mentoring a high-performing client success team.

We're looking for an experienced and highly organized Enterprise Customer Success Manager (CSM) to support our largest and most complex customers. Prior involvement in refining or building customer success processes from the ground up. Senior Technical Customer Success Manager.

Customer Success or similar customer-facing role in LegalTech, Tech or Consulting. Work proactively with our customers to ensure they are successfully leveraging our products and creating business value with BRYTER. Ensure customer retention and customer satisfaction through increased product adopti

Ability to drive insights and adoption recommendations to customers by analyzing customer. Map customer stakeholders & users to Customer Personas. The combination of innovative risk technology, a customer success mindset, and employee-first belief makes Riskonnect a sought-after place to work.

Demonstrable experience in a customer success and/or customer success enablement role in enterprise software/SaaS within a global context. Experience designing and implementing successful customer success programs, methodology, and related content and coaching. Knowledge of the end to end customer s

The Enterprise Customer Success Manager (eCSM) is a relationship strategist focused on developing meaningful partnerships with our customers. This role will be responsible for providing exceptional customer engagement to ensure our customers are maximizing the value of our digital product while ensu

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

The Technical Customer Success Manager will play a vital role in ensuring LAIIER’s innovative solutions deliver maximum value to our customers. We’re looking for an incredible Customer Success Manager from a tech background, who demonstrates both technical and commercial acumen. This role combin

Customer Success Manager - Real World Evidence (UK) Remote: London, UK | Northern Ireland | Portugal Apply for this role. As a Customer Success Manager - RWE, you will play a pivotal role in managing our Real World Evidence projects, responsible for client and project management, develop and present

It’s an exciting time as the team scale up to develop the customer journey amongst a larger customer base as we expand into three tiers of Customer Success managers (currently two). They will be responsible for developing and executing a comprehensive customer success strategy to maximize retentio

As a Strategic Customer Success Manager, you will be the trusted advisor to our most valuable enterprise technology customers, ensuring their long-term success and growth with Ably. At Ably, we are on a mission to ensure our customers' success by delivering unparalleled value through our solutions a

Customer Success or Account Management in a Saas, HR tech orlarge events industry.

The successful candidate will be an experienced sales and customer success leader with a passion for team development, a structured and proactive approach, and the ability to influence both customers and internal stakeholders. This is a strategic leadership role focused on building and executing a r

Build and Scale, Own, Optimize & Impact the revenue stream by driving change and maximize the effectiveness of the Customer Success team to deliver greater value and grow our customers. Managing a growing team of Customer Success Managers in your region; recruiting, hiring, and training new team mem

Develop and understand customer outcomes by communicating with customers, analyse customer health metrics, run NPS and gather other feedback via Intercom. Finance / Business Valuation, Account Management, or Customer Success. Experience in working in Customer Success or studies in Finance (ideally i