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Job title: In Service Support Project Controller Location: Samlesbury – We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role. Salary: £42,850 – £47,217 depending on experience What you’ll be doing: • Manage budget requests end-to-end, from initial demand identification through approval, execution and completion., • Maintain accurate and up-to-date financial trackers, ensuring monthly updates and correct representation within line-by-line cost sheets, with timely data management., • Conduct weekly data reviews and reconciliations to ensure financial data remains accurate, current and fully auditable., • Proactively identify, assess and manage risks and opportunities across the service, supporting informed decision-making and performance optimisation., • Ensure Customer/Contract Status Reviews (CSRs) and Estimates to Complete (ETCs) are produced, reviewed and understood within launch timescales, securing Design Authority Services (DAS) lead approval prior to market engagement. Essential: • Proficient in Microsoft Office applications, with advanced capability in MS Excel for data analysis, tracking and reporting., • Working knowledge of Project Control processes, including Customer/Contract Status Review (CSR) methodologies., • Demonstrated ability to build and maintain strong, positive relationships with internal and external stakeholders, applying a proactive, customer-focused approach to continuously improve service delivery and operational effectiveness. As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts – you may also be eligible for an annual incentive. The Design Authority Services Project Team: The DAS PM/PC team provides essential support for responding to Engineering Support Demands (ESDs) across Typhoon, Hawk, Tornado, and F35 platforms. The role is highly reactive, requiring team members to respond to evolving customer requirements in a fast-paced environment. Success in this team demands adaptability, resilience, and the ability to thrive in a dynamic and challenging engineering setting. Why BAE Systems? This is a place where you’ll be able to make a real difference. You’ll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you’ll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 30th January 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are looking for an innovative and collaborative leader to drive recruitment for our Data Scientists, Software/Data Engineers, Product experts, Growth Architects, Experience Designers, Analysts, and Solution Delivery experts. BCG X across its different entities has currently over 3.000 employees incl. Operations with a strong aspiration to continue its outstanding growth journey from past years (10-20% YoY growth) and a recruiting target of ~600 FTE in 2025. Global Recruiting Senior Director – BCG X YOU’LL BE BASED IN CITY: Boston, New York, Paris, London (preferred), Munich COUNTRY: Germany, France, UK, USA YOU’LL BE TRAVELLING 10% YOUR EMPLOYEE TYPE IS Regular YOUR JOB TYPE IS Full Time As the Senior Director of Talent Acquisition, you will be essential in designing the Talent Acquisition organization for BCG X as well as managing a large and global team focusing on full life cycle recruitment. You will also work closely with our regional leadership team and the global chapter leadership to ensure Talent Acquisition is aligned with the business needs in BCG X. You will manage a team of 50-60 recruiting professionals globally. Within the broader BCG Talent Acquisition community, you will represent the ‘voice’ of BCG X. You will have a critical role to align our hiring plans, programs, and strategies to drive recruiting excellence across regions and across our different chapters, as well as to build robust talent pipelines as we expand and grow globally. You will elevate our recruiting and sourcing initiatives by leveraging data and ensuring operational excellence to reach our hiring goals to attract and hire the best talent for BCG X. Job Responsibilities Own strategic talent sourcing and attraction • Support evolution of the specific employee value proposition (EVP) and messaging for key talent segments, aligned to overall BCG EVP as employer of choice in close collaboration with the BCG X Leadership team and People Team, • Develop sourcing strategies for key talent pools, strategic roles and specific scarce skill areas identified by the business, • Work closely with regional leadership, global chapter leaders, X Delivery leadership team, and product teams to develop a deep understanding of the business, understand the strategic priorities and the current and future talent required, • Provide crucial talent market intelligence information to key stakeholders, e.g. compensation benchmarks, relevant talent pools, insights on competitors, • Develop talent plan jointly with business and people team, • Translate business needs into target profiles based on required technical skills as well as ability to perform in the specific businesses and roles, • Drive the expansion and acceleration of our near-shore and off-shore engineering teams to support the overall business strategy of BCG X, • Establish coordination of recruiting efforts and channels across cohorts, keeping a de-averaged view on required profiles for the different chapters and businesses, • Partner and work with our Global Recruiting Teams in BCG to build a cohesive operating model and synergies that support Talent Acquisition for BCG X while partnering and sharing best practices regionally and globally e.g., Branding, Marketing, Recruiting Analytics, • Establish and strengthen networks with regional and local recruiting communities in BCG in order to ensure a common go-to-market and to leverage the full scale of BCG’s Talent Acquisition function, • Participate in key leadership forums in BCG Recruiting, such as the Recruiting Strategic Leadership Team and the Recruiting Functional Council, • Lead the innovation and transformation agenda for Talent Acquisition for BCG X, • Strong leadership and influencing skills, including exceptional oral and written communication, • Advising business on strategic talent acquisition, translating this into concrete actions for success, • Managing strategic and operational topics in the People agenda, • Leading matrixed, cross-functional work teams including across geographies and cultures, • Partnering with Business leaders to developing a talent acquisition strategy and plan What You'll Bring • 15+ years of experience in Talent Acquisition or alternatively 10+ years of consulting or HR experience in the Tech and Analytics/AI space, • Preferred candidate will have deep understanding of Data Scientist, Product, Design, and/or Engineering profiles as well as the competitive market landscape, • Understanding and experience with sourcing, talent processes, talent assessment, and metrics, • Demonstrated ability to manage resources and workload in a complex and fast-paced environment Who You'll Work With You will report to Stacey Beard, BCG X Global People Functions Senior Director. You will work with our BCG X Leadership Team, the functional leadership in BCG X (People, Marketing, Talent Management) as well as the global Recruiting Leadership in BCG. You will have key working relationships with senior business leaders (Managing Director & Partner, Executive Director and Senior Director level) and product owners as well as building a strong network across BCG’s global recruiting community. Additional info Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. The BCG GAMMA team creates competitive advantages for organizations by unleashing the power of signals hidden deep within large and complex data sets. We conceptualize, build, and deploy AI solutions that transform the trajectories of organizations in areas ranging from marketing, risk assessment, and customer service to manufacturing, supply chain management, scenario simulation, and competitive intelligence. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As the Global L&D Operations Manager, you will help deliver high-quality virtual and hybrid learning experiences across BCG. You’ll initially focus on one or more learning areas—such as our core curriculum, capability-building programs, or learning journeys for Consulting and Business Services Teams. As business needs evolve, your focus areas may shift, and you’ll adapt to support priority initiatives where your expertise can have the greatest impact. In this role, you’ll lead strategic and operational execution, ensuring efficiency, consistency, and outstanding experiences. You’ll oversee back-end operations, streamline processes, and drive continuous improvement while navigating a complex, global environment and building strong, collaborative relationships at all levels. Your key responsibilities: • Owe the end-to-end learner experience and identifying opportunities for continuous improvement, • Monitor operations and implement enhancements across learning initiatives, • Orchestrate cross-functional collaboration with content owners, program managers, shared services and faculty to ensure alignment on operational readiness and smooth delivery, • Serve as the key point of contact for operational topics, providing guidance, resolving challenges, and ensuring alignment across stakeholders, • Drive standardization of processes, documentation and playbooks that support global consistency, • Collaborate with Faculty CoE to align content updates, staffing needs, and vendor engagement, • Lead annual calendaring, planning session dates and times, • Manage financial tracking, including budget, contracts, invoices, • Oversee LMS setup and maintenance, including session titles, descriptions, and feedback surveys, • Monitor learner engagement metrics, flagging issues and ensuring capstone eligibility, • Collect, analyse, and share learner feedback, driving response rate improvements – monitor this and other KPIs, generate reports, and use to drive continuous improvement, • Provide hands-on support during key delivery, e.g., partnering with teams supporting large-scale in-person events, ensuring smooth logistics, high-quality participant experience, and seamless coordination across multiple venues and stakeholders, • Introduce and integrate emerging technologies (automation, GenAI) to drive efficiency and innovation, • You have a passion for delivering outstanding customer service, are highly organised, energised and skilled at identifying areas of improvement and making them happen, • You thrive working autonomously but also love to collaborate – you are self-driven, anticipating challenges or bottlenecks and are planning effectively around them, • You are very organized and efficient– in essence, you have strong attention to detail and accuracy, particularly complex problems, projects, and stakeholders, while still seeing the big picture, • You are skilled and able to learn new technologies and systems quickly and willing to try things to see what works, what does not and how we can make things better, • You build strong working relationships across seniorities and quickly gain trust with your key stakeholders, • You keep an open mind, embrace change positively and flex to different situations, • You are excited to work in an internationally diverse team What You'll Bring We are looking for this person to have: • 9+ years of experience in learning operations, event management, or a similar role, ideally in a global, fast-paced organization, • Strong expertise in managing virtual learning tools/platforms like SABA, Zoom, Teams, and Trello., • Demonstrated project management skills, with the ability to prioritize, problem-solve, and deliver results, • Excellent stakeholder management abilities across multiple regions and seniority levels, • Proficiency in data analysis tools (Excel, Tableau) to inform decisions and track operational success, • Strong communication and storytelling skills, with a focus on influencing stakeholders, • A collaborative mindset with a solutions-oriented approach and ability to work autonomously, • Experience with emerging technologies like AI or automation is a plus. Who You'll Work With A passionate and dedicated Learning & Development team, who are currently spread across the US, Europe, Costa Rica and India. You will be part of the Operations team that is in charge of the overall orchestration of the delivery of core curriculum Learning Journeys and upskilling efforts. You will work, in close contact with the “Global L&D Service Center” which is part of the team and handling the entire participant management. You will establish strong relationships across L&D and our broader people functions to successfully learn, educate and influence others. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

The Customer Account Manager will help grow the organisation’s directly operated accounts. Our client is experiencing rapid growth and is seeking a talented Customer Account Manager to join their team. History of customer service success and drive to improve customer experience.

Transform Conservatories, Transform Your Earnings: Sales Representative (£40k-100k OTE!) Join the booming home improvement industry! Our client is an expert in the UK market with their innovative Thermotec Insulated Roofing System, a solution thats transforming conservatories into year-round living spaces.Apply (by clicking the relevant button) after checking through all the related job information below.With rising energy costs and a growing demand for comfortable homes, theres never been a better time to join this thriving sector.The Opportunity: As a Sales Representative, youll showcase the Thermotec product range, demonstrating how it creates more energy-efficient and comfortable homes.Enjoy the flexibility of self-employment while earning fantastic commissions, with a steady stream of pre-qualified appointments provided.Why this Sales Representative role is perfect for you: High Earnings Potential: Earn £40k-100k per annum with uncapped commission.Guaranteed Appointments: Benefit from 2 pre-qualified appointments daily, ensuring a consistent pipeline of potential customers.Comprehensive Training: Receive full sales, marketing, and product training to equip you with the knowledge and skills to succeed.Shape Your Own Success: As a self-employed sales professional, your income is directly tied to your efforts.With uncapped commission and a steady stream of qualified appointments, your earning potential is truly limitless.What youll do as a Sales Representative: Conduct 2-3 pre-qualified appointments daily to drive sales.Use a consultative sales approach to highlight the benefits of Thermotec products.Clearly explain technical and financial aspects to help clients make informed choices.Do you have what it takes to be a successful Sales Representative? Sales Expert: Skilled in consultative selling with a talent for building strong client relationships.Clear Communicator: Able to explain complex information effectively.Motivated by Targets: Passionate about achieving sales goals.Independent: Independent, with a strong sense of initiative and the ability to work autonomously.Mobile: Must own a vehicle for travel to appointments.This Role Offers: Professional Support: Access to extensive support, including POS materials and a dedicated team.Career Advancement: Opportunities for professional growth within the company.Customer Impact: Improve home comfort by making a tangible difference in customers lives.Be Part of a Growing Industry: Join a company at the forefront of home improvement innovation. xjlbheb Apply Now For An Immediate Interview!

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

Proven experience leading and scaling Customer Success teams in a SaaS or tech-led environment. Lead and scale a Customer Success function that helps world-class retailers unlock value from a world class ecommerce/logistics platform. Build structure, processes, KPIs and playbooks that bring clarity

A tech company specializing in AI is seeking a Customer Success Representative to manage a portfolio of 200+ high-volume SaaS accounts. The role involves ensuring customer engagement, retention, and satisfaction while guiding customers to leverage Ultralytics' tools effectively.

Legatics is seeking a senior, commercially minded Director of Customer Solutions & Success (US) to own the end-to-end customer journey for our US customers — from pre-sales engagement and champion development, through onboarding and implementation, to live matters, adoption, and expansion. Custome

The ideal candidate will have six years of product management experience, a strong customer service orientation, and the confidence to guide large organizations in their software development processes.

A leading technology firm in the United Kingdom is seeking a qualified Technical Account Manager to oversee customer technical needs. This role requires providing effective support pre- and post-sales, ensuring customer satisfaction, and building strong relationships. The ideal candidate should have

A recruitment agency is looking for a Customer Success Executive in Cambridgeshire to enhance customer satisfaction and retention through exceptional relationship management. Candidates must have proven experience in customer service and excellent communication skills. The role involves building lon

A renowned technology company in the United Kingdom is seeking a Customer Success Leader to oversee teams across EMEA and drive the adoption of DevOps practices.

Use analytics to monitor client health, track success metrics, and identify risks and opportunities. Demonstrated success in driving client outcomes and managing enterprise relationships. In this role, you will define and execute strategies that promote product adoption, long-term value realization,

A global leader in open source technology is looking for an Enterprise Customer Success Manager to join their remote team. In this role, you will onboard new customers, manage relationships, and coordinate projects to deliver solutions tailored to customer needs.

Our team make-up is diverse including customer success managers, technical leads, developers, analysts across business, technology and testing as well as integrated marketing specialists. Experience in a client-facing role such as Customer Success Manager, Account Manager, Project Manager, or Operat

As a Customer Success Manager, Growth; you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. Your goal is to ensure positive customer experiences and hit customer retention benchmarks. C

A recruitment agency in the United Kingdom is looking for a Customer Success Manager to expand its Customer Success team. A driving license and previous experience in customer success are essential. The candidate will manage key accounts, foster customer relationships, and conduct presentations and

We're looking for an enthusiastic and driven Customer Success Manager to join the JustGiving team in a fixed-term maternity cover role to own and manage a diverse portfolio of charity customers. Analyse data on fundraiser and donor behaviour, seasonal trends, and competitor successes; and share this

We are hiring a Customer Success Manager to join our small but growing Customer Success team. You will be responsible for delivering proactive Customer Success for our mid-sized and Enterprise customers, which is central to retaining and expanding revenue over the next 12 months as we scale towards

Thanx helps regional and national restaurant brands grow customer lifetime value with easy-to-use lifecycle marketing automations and innovative customer loyalty tools focused on access, status, and personalization over rote discounts. You’ll be successful in this role if you possess a blend of em

As a Customer Success Manager at The Channel Company EMEA, you will play a crucial role in leading campaigns for some of our key client accounts across our media and events portfolio. Reporting to the Head of Customer Success, you will collaborate to enhance our product offering and improve our serv

A leading AI company is looking for an Engagement Manager to join their team in the United Kingdom.The role involves working with various companies to design and implement solutions aimed at improving learning experiences.Ideal candidates are passionate about business development and possess a stron

A technology company in the United Kingdom seeks a Manager, Customer Experience to lead the Customer Support and Success teams. With a background in SaaS operations and a strong focus on customer education, this role is crucial for driving customer satisfaction and partnership value. The ideal candi

As a Vanta Customer Success Manager, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately successful and happy. By combining your customer-centric approach with expertise in Vanta's products and security best practices, you will contribu

A leading Alumni engagement platform in London is seeking a Senior Vice President of Customer Success to lead their global customer success organization. The successful candidate will own key customer metrics and shape the company's product strategy, working closely with senior stakeholders. The rol

The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. In this role, you’ll be resp

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you. Our Client, a global VDI vendor is looking for their

A dynamic software company is seeking an experienced Customer Success Manager to drive adoption and satisfaction across its enterprise customer base in Greater London. The ideal candidate has a strong background in Customer Success or Account Management, excellent communication skills, and the abili

A cutting-edge technology firm in Greater London seeks a Customer Success Manager to drive customer outcomes and renewals. The successful candidate will manage the customer lifecycle, lead strategic reviews, and act as a product expert. This is a unique opportunity to be part of a passionate team fo

The ideal candidate will have B2B customer success experience, be highly organized, and have strong communication skills. A leading digital community organization is seeking a Customer Success Manager to ensure members gain maximum value from offerings.

An innovative edtech company in Greater London is seeking a Scaled Customer Success Manager to manage a portfolio of UK school partners. This role is pivotal in ensuring successful implementation of their platform among educators. The position requires excellent communication skills and an eagerness

A leading software company located in Greater London is seeking an EMEA Customer Success Manager to strengthen relationships with accounts across Europe, the Middle East, and Africa. The ideal candidate will have over 4 years in customer-facing support, particularly in the Legal Data Intelligence in

Working closely with Customer Success Managers (CSMs) and the broader account team (Sales, Solutions Architects, etc. Solutions Engineering, Technical Account Management, Customer Success Engineering, or Professional Services). Collaborate on customer success plans, executive business reviews, and h

You will create a consistent, premium onboarding and service journey for all customer types, supported by a refreshed Customer Playbook that aligns expectations across commercial, operations and quality teams. You will own service execution for our B2B and clinical customers; ensuring smooth and “

A leading software company in London is seeking a Customer Success Manager to enhance customer satisfaction and drive loyalty.

Act as the voice of the customer, advocating the customer’s point of view and provide detailed internal feedback to cross‑functional teams regarding how DroneDeploy can better serve our customers, improve their experience, and better the customers’ outcomes with our services. Customer Success

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organisations. Help your customers achieve their business goals and outcomes on the Salesforce platform by coordinating the completion of the Signature Success catalog of services as requi

Your Role in Action**Drive Customer Success Act as the voice of the customer within the company, providing feedback and insights to foster a culture of customer success Your SkillsExpertise managing accounts in a customer-facing role Experience in the software technology sector Ability to ad