Based in Chiswick W4 Hours: up to 30 hours per week - Overtime paid in addition to contracted hours but also flexible if required. Part time or even 20 hours a week. Join Our Team at Le Vacherin About Us: At Le Vacherin, we are dedicated to creating unforgettable dining experiences, blending exceptional cuisine, fine wines, and outstanding service. Renowned for culinary excellence, we proudly hold a Michelin rating and 2 AA Rosettes. Our passionate team is committed to crafting memorable moments for our guests and providing a remarkable dining journey. Your Role: As a Waiter at Le Vacherin, you will be the face of our restaurant, embodying our commitment to excellence. Your key responsibilities include: Delivering exceptional table service, offering insights into our diverse menu of food, wine, and cocktails. Answering phone calls professionally, recording guest reservations and details accurately. Taking orders efficiently and liaising with the kitchen team for seamless service. Presenting and explaining menus, including specials, to enhance the guest experience. Ensuring guest satisfaction and promptly communicating concerns to managers or supervisors. Assisting with table setup, clearing, and resetting for the next guests. Demonstrating warmth and personality in interactions with guests and colleagues, acting as an ambassador for Le Vacherin. Supporting and training new team members while maintaining a positive and professional demeanor. What We’re looking for: To excel in this role, you should bring: Previous experience in a supervisory or similar role in upscale dining, with exposure to Michelin-starred or AA Rosette establishments as a plus. A passion for delivering exceptional customer service and creating memorable dining experiences. Genuine enthusiasm for fine dining and beverages, with a desire to continuously learn and grow. Strong attention to detail and effective communication skills (verbal, written, and numerical). A cooperative, team-oriented attitude that fosters a positive work environment. Punctuality, energy, and a proactive approach to challenges. Adaptability to embrace new concepts and processes, coupled with a positive and friendly demeanor. Compensation & Benefits: We value and support our team members, providing opportunities for growth and well-being. Benefits include: The ability to keep all cash and credit card tips earned in your section. A tronc and service charge system that ensures your hourly wage is a set at the inteview. Comprehensive training programs, including Food Safety, First Aid, Health & Safety, and more. The company fully funded language and personal development courses in English and French. Complimentary staff meals are provided twice daily (breakfast and dinner). A generous employee discount for family and friends. A competitive salary based on experience, plus service charges, cash tips in the section, and credit card tips. Join us at Le Vacherin and become part of a dynamic team dedicated to delivering exceptional dining experiences. If you’re passionate about fine dining and outstanding service, apply now and start your journey with us!
Position only available to candidates with a UK work permit. Our aim has been to create a relaxed and welcoming restaurant, without pretence or fuss, serving fresh, seasonal, quality Italian food to the highest standard, with some ingredients grown onsite in our kitchen garden. We’re seeking a talented junior Sous Chef to join our team with experience in fine Italian food (no pizza on the menu). What we’re looking for: is passion for cooking with a desire to develop your knowledge and culinary skills further. Ability to lead & teach a team where consistently great food is the focus. Thrives under pressure with a positive can-do attitude. Hard working and reliable with an excellent work ethic. Team player who loves to help and offer support to your teammates. Always strives for excellence and consistency. Has a minimum of 1 years experience as a Sous Chef or higher in a similar establishment. Can demonstrate knowledge of Food Safety and Health & Safety procedures. Experience working with fresh ingredients is essential. Good communication skills. Benefits: Flexible rota Closed Sunday evening & Monday. Fantastic opportunities for career growth and development. Pension scheme. Meals when on duty. Staff Discounts. Share of tips. Beyond skills we are looking for heart and personality with a real passion for hospitality. If this sounds like you, please get in touch.
About the job IN-HOUSE GRAPHIC DESIGNER – THE OVERVIEW We are looking for an In-House Graphic Designer to join our Marketing department at Generator HQ in London. As a talented designer, you will be confident in creating new concepts and used to producing exceptional work with a strong portfolio to prove it. You’ll be experienced with creating a visual language from identity and guidelines; and producing collateral for digital and print channels alike. Who are we? Generator is on a journey. Appropriate, given that we're a lifestyle accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome In-House Graphic Designer. Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart. BEING YOURSELF is the key to bringing the Generator story and brand to life. NUTS AND BOLTS OF THE JOB Create on-brand marketing materials including: brochures, booklets, flyers, invitations, presentations, newsletters, posters, etc Lead with the creation of design concepts for a range of projects with guidance and support from the Marketing Director Support with marketing and design collateral for all Generator properties around the world in the creating, editing and art working of posters, flyers, menus, signage, merchandise, etc Creating Social Media collateral, advertisements and branding assets like Instagram Stories, Linkedin posts, Facebook banners, etc. Compiling videos, cutting and putting them together to create high quality editorial content and be the expert in the tools and processes we use to create these Leading and developing a junior team member to support team goals Preserving and refining a strong brand visual style across all design produced Social copywriting experience is appreciated Ensure projects are delivered to specification and clear deadlines are met Understand best design practices to enable evolution of assets and templates Pitch in with your own ideas to help find innovative ways to engage our consumers Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. WHAT’S IN YOUR DNA Passionate, motivated willing to get stuck into projects Strong typography, layout and technical skills Meticulously organised, and great eye for detail Problem solver Interested in travel and hospitality Strong communication skills Able to fire up new ideas all the time and open to try new things Social Media savvy, always looking for ways to visually stand out from other brands and competitors Witty and clever sense of humour that pushes boundaries and helps develop ideas that communicate within the Generator tone of voice YOUR ROCK STAR EXPERIENCE 3+ years graphic design experience and eager to further learn, by supporting a fast-paced function in an ever expanding company Experience and understanding of print process, art working and digital design A portfolio that demonstrates strong conceptual skills and ideas carried out across multiple channels. A high-level knowledge and experience in using the Adobe Creative Cloud suite (InDesign, Photoshop and Illustrator are essential. Adobe Premier and/or After Effects - Video editing and animation would be a bonus.) Capable to see projects through from brief to completion – including understanding the importance of Brand Guidelines. Be a confident designer, with an eye for detail and presentation, whilst being receptive to feedback and able to handle input from members of the team. Keep up to date with trends and enjoy sharing ideas with the wider team OUR HQ EMPLOYEE BENEFITS (there’s ton’s of them & ever increasing!) Welcome to the World of Awesome HQ Benefits! Birthday Bliss: Celebrate your special day with an extra holiday! Yep, that's right—double the joy with 25 days plus a bonus birthday break! Fertility Fiesta: Need a little extra support on your fertility journey? We've got your back with up to three days of paid leave for fertility treatments. Your path to parenthood just got a boost! Wagestream: Financial flexibility at your fingertips. Get paid as you go! We offer Wagestream to give you control of your finances by giving you access to your earned wages anytime. Bounty Bonanza: Turn your network into a goldmine! Introducing the Employee Bounty Program—earn sweet compensation for every referral, and there's no cap! It's not just a job; it's your profitable side-hustle! Fit and Fabulous: We're all about that work-life-gym balance! Enjoy a company contribution towards your gym membership, plus exclusive access to the WeWork fitness centre including showers. Look good, feel good, work good! Ideas Rocket: Got a genius suggestion? Make it rain with our Ideas Award! The employee with the most valuable suggestion each quarter gets double pay for a month. Innovation pays off—literally! Life's Assurance: We've got your back with employer-funded life assurance—double your base salary in lump sum payments for peace of mind in case the unexpected happens. Income Protection: Cover your bases with employer-funded income protection—50% of your base salary for those times when life throws you a curveball. We've got you covered! Health Heroes: From day one, enjoy a health plan that gives you cashback on dental, vision, private GP appointments, and wellbeing services. Your well-being, our priority! Simply Rewards: Treat yourself with discounts and special promotions through Simply Rewards. Because a healthy lifestyle should be rewarding! Jet-Setter Perks: Pack your bags! Enjoy 2 free nights at any Generator x Freehand property worldwide. Plus, get reduced room rates for you, your friends, and family. Your next adventure starts here! Cycle to Win: Save money, stay fit! Our Cycle to Work Scheme lets you pedal to success with savings on a new bike and accessories. Bike storage on-site because we've got room for your wheels! Employee Assistance Magic: Life can be a rollercoaster—our Employee Assistance Programme is here for you with support and guidance when you need it most. Doggy Delight: Pawsitively good news! We're dog-friendly, so bring your furry friend to work. Puppy love makes the office even better! Snack Attack: Fuel your workday with fresh fruits, snacks, and ice cream. Need a pick-me-up? We've got beer on tap and a barista station ready to brew your favourite cup! Globe-Trotter Opportunities: Explore the world with international career opportunities. Work with us and make every day a journey! Party Central: Join the fun with social events, celebrations, and employee recognition schemes. We never need an excuse to let our hair down! Learn and Grow: Sharpen your skills with online learning tools. Develop, learn, and grow because your success is our success! Welcome to a workplace where benefits aren't just perks—they're a way of life! #WorkHardPlayHard #HQBenefitsRock #GenLove #FreehandLife SO YOU THINK THIS MIGHT BE YOU? Join Us and help us achieve our Vision! Required skills: Graphic Design Discussed at venue Department: Media & Design Language required: English. The company Voted by Fast Company as one of the top 50 Most Innovative Global Companies, Generator provides unique, experience and design-led accommodation options located in 14 destinations across Europe & the U.S. Pioneers of affordable luxury and masters of the social experience, Generator’s properties include a range of room types from shared to private bedrooms, chill-out areas, bars, cafes and a variety of spaces available for private hire.
Are you looking to kick-start a new career in Ai? We are recruiting for companies who are looking to employ our Ai Engineer Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£25K-£45K) within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 6-12 months: How It Works Step 1: Introduction to AI Start with beginner-friendly, bite-sized courses designed to build your foundational knowledge in AI. You’ll learn through interactive videos, quizzes, and tutorials covering key AI concepts and applications. Step 2: Full‑Stack AI Training Progress into in-depth training covering: Python programming for AI Data handling and processing Machine learning fundamentals Version control with Git & GitHub You’ll work on mini-projects throughout this stage, applying your new skills to practical tasks as you learn. Step 3: Certification Prepare for and pass the Microsoft AI-900: Azure AI Fundamentals exam — a globally recognised certification that proves your understanding of AI workloads and responsible AI principles, boosting your credentials with employers. Step 4: Real‑World Projects Complete two real-world AI projects assigned by your tutor to demonstrate your practical capabilities and build a professional portfolio. Once both projects are approved, you’ll be fully portfolio-ready and prepared to enter the industry. Your Career Path Once you have completed all of the mandatory training, which includes the online courses, practical projects and building your own portfolio, we will place you into a Ai role, where you will be guaranteed a starting salary of £25K-£45K. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates. We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees back. We have a proven track record of placing 1000+ candidates into new roles each year. Check out our website for our latest success stories. Interested in a future-proof career in AI? Apply now, and one of our friendly advisors will reach out to guide you through the process.
Location: Surbiton / London Type: Part-time Pay: £15–£30 per hour (depending on experience) About Us We are a growing home fitness brand, helping people stay active and healthy with smart workout equipment at home. To expand our TikTok presence, we are looking for confident and engaging live hosts to present our products during live sessions. What You’ll Do • Host live sessions on TikTok, demonstrating and explaining our fitness equipment, • Interact with viewers in real time, answer questions, and keep the energy high., • Clearly highlight product benefits and guide viewers to make purchases., • Work with our creative team to plan and deliver engaging live content. What We’re Looking For • Confident and natural on camera, with strong communication skills., • Outgoing, lively personality — able to connect with audiences., • Interest in fitness/health/wellbeing (basic exercise knowledge is a plus)., • Previous experience in TikTok live streaming, presenting, or sales preferred., • Available for 2–3 live sessions per week (approx. 2–3 hours each). Pay & Benefits • £15–£30 per hour, depending on skills and experience., • Training and product briefing provided., • Long-term collaboration opportunities and performance incentives.
About the job Job Description Working hard to ensure that consistent, quality products are produced following all DO & CO standards Being a role model, leading a team and producing pastry according to the Head Pastry Chef/ Pastry Sous Chef schedule Insure of job pride and ownership and motivate the team to have the ability to adapt to stressful situations and deal with any emergencies or last-minute changes to production Planning production to the daily schedule and ensuring the exceptional DO & CO quality is maintained at its highest level with maximum efficiency in accordance with DO & CO regulations as set by the Quality Assurance team Coordinating, planning, and participating in the production, preparation, and presentation of meals in adherence to the menu specifications Checking daily inventory control and proceeding final ordering requests to the Purchasing team Forward, strategic thinking individual always looking to exceed targets and expectations of the unit whilst maintaining the collectiveness of the team and culture of DO & CO (OTIF performance is maintained) Monitoring wastage and ensuring processes are in place to keep food cost under control Understanding and ensuring operations adhere to all SOP’s and ALL relevant Critical Control Points, Health and Safety, Food safety and all legal requirements Ensuring the effective implementation of all policies and procedures, ensuring their consistent and compliant application Constantly performing quality control checks to ensure specifications are met on all produced pastry Maintaining good working relationships with all DO & CO family members Defining systems of working to ensure quality of product, problems are resolved with solutions and continuous improvement initiatives are instigated Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Demonstrated experience as a Pastry Chef de Partie with proficiency in managing multiple sections within a high-volume kitchen environment. Exceptional knife skills, ensuring precision and efficiency in pastry preparation. Ability to conceptualize and design unique pastry items that reflect current trends and cater to various dietary preferences. Proficiency in a wide range of pastry techniques, including but not limited to tempering chocolate, making custard, mouse, and preparing various pastry doughs Meticulous approach to measuring ingredients, decorating pastries, and presenting finished products to ensure consistency and quality. Experience in airline catering is advantageous, though not a prerequisite. Proven ability to thrive in fast-paced culinary settings, maintaining composure and productivity under pressure. Ambitious and driven to create and deliver high-quality pastry dishes that exceed guest expectations. Excellent communication skills in English, facilitating effective collaboration within a diverse team. Strong team player, contributing positively to a cooperative work environment. Flexibility in work availability is crucial, as the Production Kitchen operates seven days a week, including evenings, weekends, and public holidays. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £31,000.00 per year Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Pastry Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Location: Surbiton Type: Part-time / Freelance Pay: £15–£30 per hour (depending on experience) About Us We are a growing home fitness brand, dedicated to helping people stay fit and healthy from the comfort of their homes. To create engaging TikTok content, we are now looking for confident and energetic female models to take part in short video shoots. What You’ll Do Take part in TikTok short video filming, showcasing our fitness equipment Demonstrate simple exercises and lifestyle scenarios using the products. Work with our creative team to deliver fun, engaging, and high-quality video content. What We’re Looking For Female with a fit and healthy appearance. Confident and natural in front of the camera. Outgoing, lively personality with good communication skills. Interest in fitness/health/wellbeing. Previous experience in modelling, TikTok, or content creation preferred (but not required). Flexible availability for short video shoots in Surbiton. Pay & Benefits £15–£30 per hour, depending on experience. Product training and shoot briefing provided. Long-term collaboration opportunities and extra incentives for the right candidates.
The station house is an independent, established gastro pub in Acton. Renowned for its commitment to quality, provenance and service, we enjoy great trade from our loyal customers. We are looking for a great all-rounder to join our small team on a full time basis. • You will have a genuine love of food, be confident handling, serving food, • Demonstrate competent chef skills., • Have a friendly personality., • Be happy being in a open plan kitchen kitchen – being proactive and using your initiative to take on your next task., • Be calm and organised, multi-task, and have keen attention to detail and cleanliness., • Confidently build relationships with demanding customers and the existing team members., • Be reliable & trustworthy., • Speak clearly in English.
Based in Chiswick W4 > Hours - 20-35hrs per week - Weekdays & Weekends Salary - Starting at £12.21 plus tronc Daily & service charge.Responsibilities: Demonstrate personality and warmth towards customers and colleagues and be an ambassador of Le Vacherin Keep an eye on tables and alert waiting staff if customers require assistance Arrange tables for large parties and prepare the restaurant floor Assisting in preparation for service Collaborate with waiting staff to ensure that tables are cleared, cleaned, and ready for the next party Assist in washing dishes if the kitchen staff fall behind during the busier times of the day Communicating any issues with the managers or supervisors. Demonstrating a positive approach to own role and teamwork and acting as a role model to new members of the team Personal Attributes & Skills Required: Confident in a busy, high-end environment Good communication skills / Attention to detail Enthusiasm to develop your skills and knowledge plus those around you Adaptability to change and willingness to embrace new ideas and processes Positive and approachable manner / Team player qualities Desire to advance their career with us at Le Vacherin and further develop within the team Career Development: Food Safety / First Aid / Health & Safety in the Workplace – Once the probationary period has passed, we will ensure that the employee has all the relevant training/study materials to complete all courses. Language & Personal Development Courses - We offer lessons and study materials in both English & French and a variety of Personal Development courses available to all staff members with all costs covered by the Company. Staff Perks Daily Meals On Duty 50% Employee Discount off Food Items for Family and friends
Department: Community Sports Coach Employment Type: Part-time (1 to 2 days) Location: London, UK (Office is based within Kings Cross and Hammersmith) Overview of Project Young Elite Management is a sports management and mentoring company, registered as a Community Interest Company, that offers sports management and mentoring services (initially focused on football, but with plans to extend to other sports in the longer term). These services will include identifying young, talented players from underrepresented communities and areas, offering opportunities to train through recommended coaching services, and ensuring they receive effective mentoring and guidance to remain focused. The overall company slogan and aim are ‘combining talent with guidance and opportunity’ as well as ‘Providing effective mentoring for sport enhancement’. The Duties We are recruiting for a professional Community Sports Coach Coordinator to maintain all community outreach activities. You will be required to represent the company and work with the management team to develop and implement initiatives that increase the company's visibility within the surrounding community. As a sports coach, you may provide athletes with nutrition and diet plans in addition to their training plans. You may provide advice on a healthy lifestyle, including what to eat, getting enough sleep, and relaxation techniques. Working with professional athletes may involve performance-enhancing and personal development advice. You inspire athletes to strive for their best performance and to develop their knowledge and techniques. You explain sports psychology and sports science to inspire confidence and a belief in their abilities as athletes. Additionally, you may liaise with physiotherapists and nutritionists to obtain and provide additional support. A sports coach's role and skills can vary depending on where you work. Sports coaches work with individuals and teams at professional and amateur clubs, community sports associations, schools, colleges, and universities. They may plan a recruitment drive to find new players and organise sporting events. As a sports coach, your primary roles may include: • Evaluate performance and provide suitable feedback, balancing criticism with positivity and motivation, • Assess strengths and weaknesses in a participant's performance and identify areas for further development, • Adapt to the needs and interests of group or individual participants, • Communicate instructions and commands using clear communication methods, • Demonstrate an activity by breaking the task down into a sequence, • Encourage participants to gain and develop skills, knowledge, and techniques, • Ensure that participants train and perform to a high standard of health and safety at all times, • Inspire confidence and self-belief, • develop knowledge and understanding of fitness, injury, sports psychology, nutrition, and sports science, • Conducting Outreach methods to work with athletes within the community, • Advising Athletes, • Suggesting New techniques, • Being a role model, • Offering lifestyle advice, • Organising competitions and meetings
Wahaca is the leading Mexican restaurant in the UK, founded by Thomasina Miers (Master chef winner) and Mark Selby. Inspired by their time in Mexico and a mission to prove to the UK just how vibrant and delicious Mexican food is, championing great British produce and sourcing ingredients locally. Wahaca remains deeply rooted in the values set by our founders. By showing pride, staying humble, choosing integrity, having fun, and thinking positively, our team serves a taste of Mexican sunshine. With an upbeat atmosphere and chef made dishes, we believe that every meal should be an adventure, every guest a friend, and every moment an opportunity to create lasting memories. We are currently looking for a Prep Chef who has great passion for working with fresh ingredients, takes pride in creating flavourful, vibrant, high quality dishes and wants to be part of a team that delivers excellent service to all our guests. How you’ll drive the success: • Demonstrate your passion for preparing freshly made dishes following our spec • Ensure smooth kitchen operations from setup to closing. • Maintain exceptional cleanliness and food safety standards. • Work alongside your team to create a lively and efficient kitchen environment. At Wahaca, we believe our team deserves the best, and here are just some of the perks we offer: FINANCIAL: - 70% off food when dining at Wahaca with up to 3 friends - £100 to celebrate your probation in Wahaca - Up to £1000 through friend referrals - Enhanced maternity, paternity, adoption pay - Early access to wages, financial support and discounts through Wagestream HEALTH AND WELLBEING: - Free, nutritious meal every time you work, freshly made by our talented chefs - Cycle to work scheme - Support from our trained Mental Health First Aiders - Time off for when needed; like your child’s first day at school DEVELOPMENT AND SOCIAL: - Own development plan and clear career path - Our very own Masterchef and Cocktail competitions - Unwind and turn up the fun at one of our many events across the year TACOVERSARIES: 1 YEAR: £50 voucher 2 YEARS: Flight to Mexico! 5 YEARS: Sabbatical - 4 weeks paid off work! If you're inspired by what you've read and have a passion for delivering exceptional hospitality, we’d be thrilled to have you join our team! ‘Please check our Wahaca Recruitment and Staff Privacy Policy. By applying for a job with us, you acknowledge and accept this policy
About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Job Overview We are seeking enthusiastic Front of House Staff to join our vibrant team. This role is essential in creating a welcoming atmosphere for our guests and ensuring their experience is exceptional from the moment they arrive. You should have a passion for hospitality and a commitment to providing outstanding service in a fast-paced environment. Duties Greet and welcome guests upon arrival, ensuring a friendly and positive first impression. Assist guests with seating arrangements and provide menus, answering any initial queries they may have. Take food and drink orders accurately and efficiently, ensuring all details are communicated to the kitchen and bar staff. Serve food and beverages in a timely manner, adhering to food safety standards throughout the process. Monitor guest satisfaction during their visit, reporting any concerns or requests promptly to the Manager on shift. Collaborate with kitchen staff to ensure smooth service flow, particularly during busy periods. Maintain cleanliness and organisation of the front of house area, including tables, chairs, and service stations. Skills Previous experience in a restaurant or hospitality setting is advantageous but not essential; training will be provided. Knowledge of food safety practices is highly desirable to ensure compliance with health regulations. Excellent communication skills with the ability to engage positively with guests and team members alike. Strong organisational skills to manage multiple tasks efficiently in a busy environment. A proactive attitude towards helping others, demonstrating a willingness to go above and beyond for guest satisfaction. Experience in bartending or food preparation is beneficial but not mandatory; enthusiasm for learning is key. Join us as we strive to deliver unforgettable dining experiences.