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  • Sales Account Manager (Property Services)
    Sales Account Manager (Property Services)
    4 days ago
    £56000–£60000 yearly
    Part-time
    Raynes Park, London

    Job Overview – Sales Account Manager (Property Services) We are seeking a highly motivated and experienced Sales Account Manager to lead business development activities and manage key client relationships within the UK residential property market, with a particular focus on Chinese-speaking clients. This role will be responsible for developing strategic partnerships with landlords, building a strong client portfolio, and driving sustainable revenue growth across our property services operations. The successful candidate will act as a trusted commercial liaison for clients and internal stakeholders, ensuring that tailored solutions are delivered in line with customer requirements and business objectives. Key Responsibilities • Identify, target, and secure new business opportunities within the UK property market, with an emphasis on serving Chinese-speaking investors, tenants, and landlords., • Develop and implement structured sales strategies, pipeline plans, and client acquisition initiatives to drive revenue growth and market penetration., • Build and maintain long-term relationships with key landlords, property developers, and tenant clients, ensuring high standards of customer satisfaction and retention., • Act as the primary account manager for major clients, providing professional advisory services, regular performance updates, and issue resolution support., • Collaborate closely with internal departments including lettings, marketing, compliance, and operations teams to ensure seamless service delivery., • Attend property viewings, negotiations, client meetings, and industry events to promote company services and maintain strong commercial visibility., • Accurately maintain CRM records relating to client profiles, sales performance, and communication history., • Prepare regular business development reports and sales forecasts for senior management., • Support marketing campaigns and market-promotion initiatives targeted at the Chinese-speaking property sector. Candidate Requirements • Excellent interpersonal and cross-cultural communication skills, with strong negotiation, persuasion, and problem-solving abilities., • Ability to manage multiple client accounts independently within a target-driven sales environment and consistently achieve agreed sales objectives., • Minimum 5 years’ experience within property services, real estate sales, or account management, with a proven track record of meeting or exceeding sales targets., • Substantial experience working with Chinese-speaking clients, preferably within the UK property market., • Strong understanding of the UK housing market, including landlord-tenant relationships and lettings procedures., • Proficient in CRM systems and Microsoft Office applications., • Bachelor’s degree or above in Business, Marketing, Real Estate, or a related discipline., • Fluency in spoken and written Mandarin and professional working proficiency in English; Cantonese language skills are desirable but not essential.

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  • IT Technician Placement Programme
    IT Technician Placement Programme
    6 days ago
    £24000–£30000 yearly
    Full-time
    Twickenham

    Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£24K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area working in either an IT Technician/Desktop Support/First Line Support Role. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.

    Immediate start!
    No experience
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  • Credit Controller
    Credit Controller
    13 days ago
    £38000–£42000 yearly
    Full-time
    Brentford

    Job Specification: Senior Credit Control Officer Reports to: [Head of Finance] Team: Financial Solutions / Arrears Management Location: Brentford or Harlow People responsibility: Initially none, but expected to take on leadership responsibilities as the function scales. Role Purpose The Senior Credit Control Officer is responsible for the end-to-end management of arrears, repayment solutions, and debt recovery activities across the Credit Union. The role ensures that members in financial difficulty are treated fairly and ethically while protecting the organisation’s financial position, minimising loan losses, and ensuring compliance with regulatory expectations. This is a senior, analytical, and member-focused role requiring strong judgement, excellent communication skills, and the ability to balance commercial, regulatory, and ethical considerations. Key Responsibilities 1. Arrears Management & Member Engagement • Monitor the loan book daily/weekly to identify emerging arrears and potential high-risk accounts., • Contact members in arrears via phone, email, SMS and written communication to understand circumstances, provide support, and agree appropriate repayment solutions., • Conduct affordability assessments (aligned with FCA and industry standards) to determine realistic repayment plans, forbearance, or restructuring options., • Manage sensitive conversations with members in financial difficulty in a compassionate, ethical, and solutions-oriented manner., • Oversee the process for rescheduled or re-written loans, ensuring consistent application of internal policies. 2. Credit Control Strategy, Policy & Process • Develop, update and embed Credit Control policies, procedures, and workflows in line with regulatory expectations, internal risk appetite, and best practice., • Identify control gaps, improve processes, and introduce new tools and technologies to enhance arrears collection efficiency and member experience., • Ensure all member-facing teams understand basic credit control processes and can provide accurate information to members. 3. External Debt Collection Oversight • Determine when accounts should transition from internal arrears management to external debt collection, based on risk appetite, cost/benefit analysis, and member circumstances., • Act as the primary liaison with third-party Debt Collection Agencies (DCAs), monitoring:, • performance KPIs,, • recovery rates,, • compliance with ethical and regulatory standards,, • value for money., • Review DCA performance data and recommend continuation, escalation, or termination of mandates. 4. Financial Analysis & Loan Loss Provisions • Analyse arrears trends, delinquency migrations, roll rates, and recovery patterns to identify emerging risks., • Provide monthly reporting for management and the Board on arrears, collections performance, and expected credit losses (ECL)., • Work closely with Finance to:, • calculate and validate loan loss provisions,, • understand the impact of write-offs on P&L,, • forecast impairment and recovery levels., • Contribute to stress testing, scenario analysis, and forward-looking risk assessments. 5. Data & Reporting • Maintain accurate and detailed member account notes, arrears records, and repayment agreements., • Produce high-quality management information, including:, • arrears by ageing category,, • new delinquencies vs cures,, • repayment plan performance,, • DCA outcomes,, • provisions and write-offs,, • Consumer Duty-aligned outcomes analysis., • Support quarterly and annual reporting requirements, including materials for the Board, auditors, and potential investors. 6. Risk, Compliance & Conduct • Maintain up-to-date knowledge of regulatory expectations relating to credit control, Consumer Duty, forbearance, fair treatment of customers, and debt collection., • Ensure all arrears and collections activity remains compliant with FCA Handbook, CONC, and internal policies., • Handle member complaints relating to arrears or collections promptly, fairly, and in line with internal complaints procedures., • Demonstrate high standards of integrity, professionalism, and ethical judgement in all member interactions. 7. Team & Leadership (as the function grows) • Support the training, coaching, and development of junior team members., • Help design team structure, performance metrics, and workflow standards for a growing arrears management function., • Provide cover for the Head of Finance or Risk & Compliance Manager as needed on credit-related matters. Person Specification Essential Skills & Experience • Significant experience in credit control, arrears management, or collections within a financial services organisation (bank, credit union, building society, or FCA-regulated lender)., • Strong understanding of ethical and responsible lending practices., • Experience conducting affordability assessments and agreeing repayment solutions., • Strong analytical capability, with the ability to interpret financial and member data to drive decisions., • Excellent communication and negotiation skills, including the ability to manage sensitive conversations., • High proficiency in Excel and core Microsoft applications., • Experience managing relationships with external service providers or debt collectors., • Proven ability to balance commercial objectives with fair customer outcomes. Desirable • Experience working within a credit union or similar mutual financial institution., • Understanding of IFRS 9 impairment principles (or willingness to learn)., • Experience building or improving credit control processes or systems., • Experience in team leadership or mentoring. Qualifications Essential • A finance-related qualification or equivalent relevant industry experience. Desirable • Additional credit management, financial analysis, or regulatory qualifications (e.g., CICM, CeMAP, or similar). Conduct Rules (FCA) You must: • Act with integrity., • Act with due skill, care and diligence., • Be open and cooperative with the FCA, PRA, and other regulators. Values & Behaviours • Ethical, member-focused and compassionate., • Highly organised and reliable., • Analytical and commercially aware., • Calm under pressure, able to manage complex or sensitive cases., • Collaborative team player who contributes to a strong risk culture.

    Immediate start!
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  • PA & Fundraiser
    PA & Fundraiser
    26 days ago
    Part-time
    Richmond

    Job description Company Description RBK London is an independent label dedicated to bridging the gap between able and disabled artists through events, publications, and artist development. Founded in 2012 by N Alexander, a disabled businessman and creative visionary, the company aims to create equal opportunities for artists in the music industry. RBK London is committed to empowerment, offering a platform where disabled individuals can develop their unique brands and thrive. With initiatives spanning music, fashion, live events, and an online magazine, RBK London positions itself as the "Paralympics of the music industry." The organisation ensures diverse artists are empowered to reach their full potential and gain recognition. Role Description The PA & Fundraiser will be responsible for providing executive and administrative support, managing diaries, coordinating schedules, and assisting with clerical tasks. As part of the role, the individual will also contribute to the development and execution of fundraising plans, build relationships with potential donors, and support event organisation. The role will involve close collaboration with the CEO and other team members to align activities with RBK London’s mission. Duties will include but not limited to; • Researching & applying for funding applications, • Writing official letters & communications, • Filling out Funding applications, • Admin Duties & diary management, • Assisting with crowd funding.writing to arts charities/ organisation, • Answering telephone calls in a timely and professional manner, • Participate in office-based fundraising activities and meetings., • Contribute to the planning and implementation of fundraising events or initiatives., • Maintain accurate records of contacts and fundraising efforts., • Pursuing funding connections with guaranteeing source of funding the label can access long term, • Running the booking line studio sessions, • Ability to perform Diary Management and strong Clerical Skills, • Interest in or experience with fundraising and event coordination, • Ability to work independently and collaboratively in a dynamic environment, • Prior experience in a nonprofit or arts-related organisation is a plus Please only apply for this if you live within a short or commutable distance of Richmond for required present Candidates must be able to commit to South West London Richmond for office periods Job Type: Part-time Pay (Weekly) : £146.72 a Week Benefits: Company events Schedule: Part time Remote Hybrid In office hours • with 2 fixes in office days in South West London Richmond Two fixed present office days Wednesdays - 12pm to 8pm Thursdays - 12pm to 8pm This is a Self employed position Please ensure your registered self employed before applying for this position. Richmond, Greater London: reliably commute or plan to relocate before starting work

    Immediate start!
    No experience
    Easy apply
  • Registered Care Home Manager
    Registered Care Home Manager
    1 month ago
    £39000–£42000 yearly
    Full-time
    Hersham

    Are you a passionate and experienced care professional ready to lead a warm, person-centred residential home? We’re looking for a dedicated and compassionate Registered Manager to join our care team and make a real difference every day. About Us Our 30-bed residential home in Walton-on-Thames provides high-quality care and support for older adults, including those living with dementia. We pride ourselves on creating a welcoming, homely environment where residents are respected, valued and truly cared for. The Role As our Registered Manager, you’ll take the lead in ensuring the home runs smoothly, safely and in line with CQC standards. Supported by the Operations Manager, you’ll be responsible for the overall management of the home — from supporting staff and ensuring excellent care delivery, to maintaining compliance and driving continuous improvement. Key responsibilities include: • Leading, motivating and developing a committed care team, • Overseeing the delivery of person-centred care with compassion and respect, • Ensuring compliance with CQC and all relevant legislation, • Building strong relationships with residents, families, and professionals, • Managing vacancies, admissions and discharges, home audits and care plans effectively About You We’re looking for someone who combines professional experience with genuine care and empathy. You’ll need: • At least 1 years’ experience as a Registered Manager in a residential care setting, • Experience in dementia care and a passion for supporting older people, • Strong leadership, communication and supervisory skills, • Knowledge of CQC requirements and best practice in adult social care, • Level 5 diploma in Leadership & Management for Adult Care (or working towards it) What We Offer • Supportive and friendly team environment, • Opportunities for ongoing training and professional development, • Competitive salary, • The chance to lead a home where your ideas and passion truly make an impact If you’re a caring, dedicated professional ready to take the next step in your career, we’d love to hear from you.

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