Post office jobs in United Kingdom

We are seeking a dedicated Shop Manager to join our team at. This role offers the opportunity to thrive in a fast-paced retail environment where no two days are the same. As the Shop Manager, you will oversee the daily operations of your store, ensuring both efficiency and profitability. With the customer at the heart of everything we do, you will constantly seek ways to improve service through on-the-job coaching and feedback. Your guidance will ensure that your store remains a safe and welcoming place to work and shop. Key Responsibilities - Team Leadership : Lead and manage a team of colleagues, dedicating regular quality time with them during shifts. - Colleague Engagement : Build personal relationships with colleagues, understanding their feelings about working in the store through regular conversations. Foster a culture where colleague experience is central to our operations. - Self-Serve Culture : Promote and role model a self-serve culture, using available tools to resolve queries and encouraging your team to do the same. - Operational Excellence : Ensure that all colleagues receive appropriate training, a warm welcome to and have the necessary tools to perform their jobs. Ensure compliance with pay and employment standards, and prioritize the safety, health, and wellbeing of your team. - Performance Management : Regularly assess the shape and capability of your team to ensure future readiness through inspiring performance and supporting the creation of a high-performing team. - People Leadership : Oversee people leadership tasks such as absence management and problem-solving. - Recognition and Celebration : Regularly recognize and celebrate the contributions and performance of your team. - Talent Development : Understand the resource needs of your store, identify and develop talent internally, and recruit the best people in the industry. Ensure a diverse and inclusive talent pipeline reflective of the community you serve. - Service Operation : Oversee the operation of all services in your store, including Post Office Local, EvRi, and vending. - Business Implementation : Implement business changes and new ways of working in your store. - Resource Management : Resource your store within the labour budget to ensure it remains open for trading and compliant with recruitment principles. - Customer Experience : Ensure customers have a great shopping experience, and foster trusted partnerships that benefit the local community. - Daily Coaching : Coach your team daily to deliver excellent retail standards and a great shopping trip. - Competitor Analysis : Regularly review local competitor activity to identify opportunities and threats, and take appropriate action. - Health and Safety : Lead a robust health and safety culture, review preventable incidents and accidents, and ensure audit performance is maintained. - Task Support : Assist your team with tasks such as serving customers, stock replenishment, and completing safe and legal routines. - Alcohol Sales : As the DPS/Premises holder, ensure responsible alcohol sales from your store. Job Types - Full-time, Permanent Education - Minimum NVQ level 3 or 4 in Business Administration Experience - Retail sales: 1 year (preferred) - Supervising experience: 1 year (preferred) - Customer service: 1 year (preferred) - Retail management: 1 year (preferred) - Management: 1 year (preferred) Licence/Certification - Driving Licence (preferred) - Sponsorship available If you are ready to lead a dynamic team and ensure a top-notch shopping experience for our customers, we encourage you to apply for this exciting opportunity!

You will be responsible for the general administrative and reception duties within the Practice and work with our established processes, policies and procedures to provide a comprehensive high-quality service and deal efficiently and courteously with patient enquiries. Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community. Job Responsibilities RECEPTION · Receiving patients, consulting with members of practice team · Processing personal and telephone requests for appointments, telephone consultations and ensuring callers are directed to the appropriate healthcare professional · Register new patients, checking all details for accuracy and enter on computer registration link · Taking messages and passing on information Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers GENERAL ADMINISTRATION · Processing and distributing paper correspondence received into practice · Process outgoing mail – taking to post office and logging in post book · Filing and retrieving paperwork Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, and scanning Keeping the reception area, notice boards, leaflet etc. tidy and presentable Cover sickness/annual leave and work reasonable overtime when required. Perform any other relevant and reasonable duties that may be requested by the Practice Manager, reception manager or partners. Undertake statutory and mandatory training as required. To provide an efficient word processing service for GPs and health professionals as required. This includes the typing of letters, patient referrals, etc. in an accurate and quality manner. To make appointments, bookings and admissions as required. To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure. File patient records and correspondence in patient medical records. To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. To assist with the gathering of information re QOF, Audits, Enhanced service data when required. To provide cover for members of the team during periods of sickness and annual leave. Carry out administrative tasks relating to patient records, including filing, document management and ensuring patients can access reports, prescriptions and that they are easily accessible. Scanning duties Scan patient-related documents onto their medical record using read codes as agreed by the clinical team Add any additional information about the source of the document Forward the document to the doctor or nurse who initiated the referral or who is most appropriate to receive the information Ensure incoming letters are scanned onto the patient record within a 48/72-hour timescale Scan all internal paper documents on to the relevant patients’ record and then store the documents in line with surgery procedures. APPOINTMENT SYSTEM MANAGEMENT Book/edit/cancel appointments and recalls ensuring sufficient information is recorded to retrieve medical record. Monitor effectiveness of the system and report any problems or variations required. · Deal with home visit requests, carefully noting all details

Part time only 4 hours a week to support a disabled individual in their own home including washing dishes, hoovering, changing bed sheets, going post office, shops and regular medicine pickups. £14.04 an hour @ 6 hours a week DBS check needed Right to work in UK needed