Customer manager jobs in United Kingdom

Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, reception and bar teams, mentoring, motivating and inspiring them to deliver the best caffe concerto guest experience possible. In return, our assistant manager will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: •50% staff discounts in all our venues even on your days off •Extra service charge •Flexible weekly time table. •Annual holidays of 4 weeks. •Learning and development opportunities. •Free meals during working hours. Requirements : •Positive attitude and experience is required. •Must have the stamina to work full time and flexible shifts. •Be able to reach, bend, stoop and frequently lift up to 50 pounds. •Possess excellent basic math skills and have the ability to operate a cash register or POS system. •Be able to communicate and understand the predominant language(s) of the restaurant's trading area.

We are a vibrant busy pub in the Shoreditch Area. We are known for our exceptional service, lively atmosphere and delicious drinks. We are looking for friendly, enthusiastic and customer focused supervisors to join our team. shifts include days / nights and weekends Experience is a must.

Looking for an Assistant Manager for our Borough Market restaurant. Great team already, and great atmosphere to work. Looking for someone with strong leadership and communication skills, a hands on team player, with excellent customer service.

We are currently seeking a Front of House TL to lead our team and ensure exceptional service for our valued customers. The successful candidate will need to prepare drinks,serve food, lead the team and support our management team in day to day operation If you are a proactive, energetic, and customer-focused individual with previous experience in a supervisory role within the hospitality industry, we would love to hear from you.

Oita, Japanese Restaurant in Wood Green is recruiting experienced and professional Restaurant Floor Manager to assists in coordinating all Front of House operations. Position for 48 hours a week including all weekends. Skills required: - Currently working at Restaurant Management level - experienced in a fast-paced and high-volume restaurant - Have a good understanding of business operations - great customer service - excellent communication skills - problem solving - clean and organised - hard working and humble Rewards: - 28 holidays - 2 days off - 30% Discount on food when dining with friends or family - Meals on Duty - Job training and excellent internal growth opportunities - Flexible Schedules - 30% Discount at Green Rooms Hotel

We are currently seeking an Assistant Manager to work in the hospitality sector. We are a prestigious 5 star Private Members Club and Spa, currently seeking an experienced individual with the following attribute's: Excellent listening skills in order to effectively lead a team and deal with members and day spa guests. An empathetic and understanding nature in order to support and guide team members Strong leadership and decision-making skills to ensure that business operations function optimally at all times Good customer service skills to ensure that members are retained Solid IT skills and knowledge of all relevant software programs The ability to cope well under pressure and come up with innovative solutions when issues arise Sound financial skills, including creating and managing a budget Great organisational skills and the ability to delegate

We are looking for enthusiastic and customer-focused and ready-to-grow supervisor to join our Soho team ! As a member of our team, you will be responsible for delivering excellent customer service and making sure all our customers have a great time and leave happy! You also must be a team player and lead by example We are proud of what we do and we expect the same from our team. You will need: - to be flexible and have previous experience in customer-facing role - be an excellent communicator and good at managing a team - be able to work under pressure - positive and friendly attitude - knowledge of food and drinks service We offer supportive and fun working environment with loads of career opportunities.

Cocotte Queen's Park is looking for an experienced, positive, and motivated full-time Assistant Manager! Our menu focuses on high-quality produce, seasonality, great flavours, and cocktails. What we are looking for: A passion for the industry and the challenges that come with it Energy and motivation to successfully provide great customer service A can-do attitude and multi-tasker to ensure the right things are done on time A result-driven and ambitious individual keen to develop your career and grow with us. In return, we will provide you with a great package including • Competitive wage • 28 days of holiday • Amazing Staff food • Fun culture surrounded by a supportive team Despite all the fun we have, we also take your personal development as seriously as we take our food and drinks, a great opportunity to learn and grow within the company with new openings confirmed for this year! £13-£15 per hour! Apply today to join the growing team here at Cocotte!

Azura London is seeking a Guest Relations & Restaurant Supervisor to ensure exceptional guest experiences while overseeing restaurant operations. This hands-on role combines guest relations and waitering duties, offering personalised service and supporting the smooth running of the restaurant & bar. Key Responsibilities: - Greet and assist guests, ensuring a personalised and seamless experience. - Address guest inquiries, requests, and concerns promptly, ensuring satisfaction. - Assist with waitering duties, including taking orders, serving food and beverages, and managing dining service flow. - Coordinate with restaurant staff and kitchen teams to ensure timely and high-quality service. - Build and maintain relationships with regular and VIP guests, anticipating their needs. - Support the General Manager in day-to-day operations, ensuring a high standard of service. Qualifications: - Previous experience in guest relations or waitering. - Strong communication and customer service skills. - Ability to multitask and work efficiently in a fast-paced environment. - Flexible and proactive approach to both guest relations and restaurant duties. Join Azura and contribute to delivering an outstanding experience for every guest, both in the restaurant and throughout their stay.

Job Overview: We are seeking a highly motivated and experienced Assistant General Manager who will act as the General Manager for our vibrant restaurant in Covent Garden, London. This role is ideal for a hands-on leader with a passion for hospitality, strong operational skills, and a commitment to excellence. The position requires availability during weekends and evenings. Key Responsibilities: Lead, motivate, and manage the front-of-house team, ensuring exceptional service standards. Oversee staff recruitment, training, and scheduling, while managing performance and fostering a positive team environment. Act as the General Manager, overseeing all aspects of daily operations, including inventory management and health & safety compliance. Ensure smooth service during peak hours, particularly on weekends and evenings, maintaining company policies and standards. Uphold customer service excellence, addressing escalated issues and engaging with guests to ensure satisfaction. Monitor financial performance, assisting in budget management, cost control, and financial reporting. Collaborate on marketing efforts, driving traffic and sales, and building relationships with local businesses. Experience: 3-5 years of management experience in a high-volume restaurant or hospitality environment. Proven leadership experience with a strong track record of managing large teams. Skills: exceptional customer service Strong leadership and interpersonal abilities. Excellent organizational and multitasking skills. Financial acumen, with experience in budget management and cost control. Exceptional customer service skills and attention to detail. Other Requirements: Charismatic & bubbly Must be available to work weekends, evenings, and holidays. A passion for food, drink, and delivering memorable dining experiences. Perks & Benefits: Competitive Salary: £OTE 60k+ (inc service charge) plus performance related bonus scheme Meals: Complimentary during shifts. Discount: 50% off the total bill at other restaurants within the company. This is a fantastic opportunity for a dedicated hospitality professional looking to take the next step in their career. If you have the drive, experience, and passion for delivering excellence, we would love to hear from you! Job Types: Full-time, Permanent Pay: £55,000.00-£60,000.00 per year Benefits: Company pension Discounted or free food Employee discount

About the job We are recruiting for an experienced Bar Supervisor to be responsible for overseeing the American Bar team, offering training as well as support to resolve customer issues. They would ensure that procedures are followed to a high standard, guaranteeing customers enjoy an exceptional experience. About The Stafford London Situated just off Piccadilly, in the heart of historic St James’s, Mayfair, The Stafford London is one of the finest luxury hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its excellence. The Stafford London is home to the renowned American Bar, a London institution and The Game Bird, 2 Rosette Restaurant which celebrates contemporary British cooking. Under the direction of celebrated Michelin-starred Chef Lisa Goodwin-Allen, The Game Bird is inspired by great seasonal British produce and the bustle of historic St James’s. Our Benefits includes: · Annual package of £41,445 per year (amount inclusive of basic salary and service charge) · Referral Scheme: £1000 for referring a Chef, (terms and conditions applies) · 28 days holiday with increase after 1st year of service, capped at 33 days · Private Healthcare · Life Insurance · A choice of rewards and lifestyle benefits · Employee recognition programme · Training and development opportunities · Interest free season ticket loan · 50% Food and Beverage discount in our venues · Last by not least, the opportunity to work and grow with a fantastic & supportive team! About the role, what will I be doing? Provide a welcoming and friendly atmosphere for customers, ensuring their needs and preferences are met. Address customer concerns, complaints, and feedback in a professional manner. Monitor guest satisfaction and take action to enhance the overall customer experience. Supervise and train bar staff Ensure the bar operates in compliance with relevant laws and regulations related to alcohol service. Enforce responsible alcohol service practices and age verification procedures. Maintain a clean and safe work environment, adhering to health and safety standards. Handle any issues or emergencies that arise in a composed and effective manner and escalate more complex issues to the Director of the American Bar. Monitor inventory levels for alcoholic and non-alcoholic beverages, as well as bar supplies. Ensure all beverages are prepared and served according to standards and recipes. Who are we looking for? Previous experience in a similar role in a high end hospitality setting Previous supervisory experience Highly organized, multitasking individual with a positive attitude & a team player Ability to manage varying needs and prioritizing to ensure the best business results Excellent communication and interpersonal skills An exceptional attention to detail Flexibility to work weekend and evening shifts When you work for us not only will you be working for one of London’s most historic five-star hotels but you will also be working for a company where the skills and knowledge you gain here will be recognized in the industry worldwide. If you have a passion for hospitality, the drive to deliver only the best results, a keen eye for detail and first-class service skills then this may be the place for you. If that sounds like something you would enjoy doing and you are excited about our hotel and the team than we would love to get to know you! Please apply now, we are looking forward to receiving your application. The successful candidate must already have eligibility to work in the UK. Required skills: Fine Dining Experience, Fluent in English Up to £41445.00 per annum Department: Bar About you Language required: English. The company The Stafford is located in the very heart of London. Tucked amidst the quaint, historical district of St James, just off Piccadilly, it has a surprisingly discreet and peaceful setting with the city's hustle and bustle only a few steps away. Just outside the hotel, you will find Green Park and St. James's Park which serve as a quiet oasis during your time in the City. Buckingham Palace and Green Park underground station are located just a short stroll away. Whether you wish to indulge in the finest shopping that London has to offer or explore the many cultural attractions nearby including art galleries, theatres and the royal parks and palaces, The Stafford has the perfect location to make the most of your visit.

About Us: The Golden Anchor is a vibrant gastro pub in Nunhead, known for its unique blend of classic British pub fare and authentic Caribbean flavors. With deep roots in the local community and a welcoming atmosphere, we’ve built a reputation for excellent food, drinks, and service. Our pub is a lively hub where Caribbean culture meets traditional British hospitality, creating a warm and exciting environment for both guests and staff. Role Overview: We are looking for a motivated and experienced Supervisor/Assistant Manager to join The Golden Anchor team. In this role, you will support the General Manager in overseeing day-to-day operations, ensuring the smooth running of the pub while maintaining our high standards of customer service. You’ll lead the front-of-house team, manage shifts, and play a key role in creating a friendly and efficient atmosphere. If you have leadership experience in the hospitality industry and a passion for delivering memorable guest experiences, we’d love to hear from you. Key Responsibilities: • Leadership & Team Management: Supervise and support the front-of-house staff, ensuring they provide excellent customer service and work efficiently. • Shift Management: Oversee the running of shifts, ensuring smooth operations and addressing any issues promptly to maintain a positive guest experience. • Customer Engagement: Be the face of The Golden Anchor, greeting and interacting with customers, addressing any concerns, and ensuring they leave satisfied. • Training & Development: Assist in training new team members and providing ongoing support to ensure the team is knowledgeable and confident in their roles. • Stock & Inventory: Assist with managing stock levels, ordering supplies, and controlling waste, ensuring the bar and kitchen are always fully equipped. Health & Safety Compliance: Ensure all health, safety, and hygiene regulations are followed and that the pub is a clean and safe environment for both staff and guests. • Financial Responsibilities: Assist with cash handling, daily reconciliation, and other financial duties as required by the General Manager. • Event Support: Help coordinate and oversee pub events, including live music nights and special Caribbean-themed occasions, to ensure they run smoothly and enhance the guest experience. • Stand-In for Management: Step in to manage the pub in the absence of the General Manager, ensuring continuity of service and operations. What We’re Looking For: • Previous experience in a supervisory or assistant manager role in a pub, restaurant, or bar. • A strong understanding of the hospitality industry, with excellent customer service skills. • Passion for Caribbean culture and cuisine, with a genuine interest in sharing that with our guests. • Leadership qualities with the ability to motivate and manage a team effectively. • Ability to work well under pressure and in a fast-paced environment. • Strong organizational skills and attention to detail. • Flexible and reliable, able to work evenings, weekends, and public holidays as needed. • Excellent communication skills and a customer-focused attitude. What We Offer: • Competitive salary and opportunities for career progression within The Golden Anchor. • A supportive, friendly work environment in a pub that values both its Caribbean heritage and local community. • Staff discounts on food and drink. • Opportunities to develop your skills and gain further management experience. • The chance to work in a pub known for its vibrant culture, great food, and welcoming atmosphere. If you’re an experienced supervisor or assistant manager looking for an exciting role in a pub with Caribbean flair, we’d love to hear from you!

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 24 restaurants in Europe (France, Monaco, England, Spain, Germany, and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Bar Assistant Manager! YOUR MISSION: - You will be part of a BIG MAMMA Bar team! - You will be managing the daily operations of the bar alongside the Bar Manager. - You will delegate tasks, coach and support the team, run services, lead briefings, onboard new team members, train the team and more! - You will participate in monthly inventory, assist with ordering and implement seasonal menu changes. - You will maintain health and safety standards and maintain cleanliness and organisation behind the bar. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, communication and leadership skills - Expert bar knowledge including classic cocktails - Previous experience as a bar supervisor/assistant bar manager in a fast paced environment - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Regular training & growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma Up to £17.94 / hour

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 24 restaurants in Europe (France, Monaco, England, Spain, Germany, and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Bar Assistant Manager! YOUR MISSION: You will be part of a BIG MAMMA Bar team! You will be managing the daily operations of the bar alongside the Bar Manager. You will delegate tasks, coach and support the team, run services, lead briefings, onboard new team members, train the team and more! You will participate in monthly inventory, assist with ordering and implement seasonal menu changes. You will maintain health and safety standards and maintain cleanliness and organisation behind the bar. You will spread magic and make our customers live the best moment of their day! You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: Big Smile and passion for Italian food! Great energy, proactive attitude and team spirit Excellent customer service, communication and leadership skills Expert bar knowledge including classic cocktails Previous experience as a bar supervisor/assistant bar manager in a fast paced environment Flexible availability, including weekends and evenings OUR OFFER: Permanent, full-time position 5 days working week with 2 consecutive days off Tasty staff food served family style 15% Employee discount in all of our restaurants £500 referral bonus when you refer a friend Employee of the Month award Open Up - free, confidential mental health and wellness support Regular training & growth opportunities Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma Up to £17.94 / hour

Overview The Counter Soho is looking for an experienced and dynamic Assistant General Manager to join our leadership team. Located on Kingly Street, near the bustling Carnaby Street, our restaurant offers a unique mix of Aegean flavours from Greece and Turkey, created by Chef Demirasal. Our dishes, inspired by his Izmir heritage, feature Mediterranean and Levantine influences, providing guests with an unforgettable dining experience. Key Responsibilities - Manage and inspire a team of staff to deliver exceptional service and achieve targets. - Oversee daily operations, including staff scheduling, inventory, and maintaining high cleanliness standards. - Provide training opportunities and promote a culture of teamwork and continuous improvement. - Ensure compliance with all food safety and health regulations, maintaining hygiene standards. - Build and maintain strong relationships with suppliers and partners to support restaurant goals. - Requirements - Previous experience in a managerial role within the hospitality industry, ideally in a restaurant setting. - Proven track record of driving busy operations - Thinking on your feet and being active on a floor - please note it's not a laptop role we need you to be present during service. - Strong leadership, communication, and interpersonal skills with the ability to inspire and motivate a team. - Knowledge of relevant food safety and licensing regulations. - Flexibility to work evenings, weekends, and holidays as required. Preferred Qualifications - Experience in a chef-led restaurant setting is a BONUS. - Strong customer service skills with the ability to build positive relationships with guests and colleagues. Benefits - Recognition programs for outstanding performance. - WPA medical cash health plan. - Free lunch during shifts. - Along with performance-based incentives. - Opportunities for career advancement and professional development. - Enjoy perks and discounts across portfolio companies. - Collaborative and team-oriented atmosphere.

Company Description The Chesterfield Mayfair Hotel, part of The Red Carnation Hotel Collection, is located in London's prestigious Mayfair district. The hotel is known for its quintessentially British charm, classic elegance, and exceptional guest service. Situated near Bond Street, Piccadilly, and the Royal Parks, The Chesterfield offers themed afternoon teas, molecular cocktails, and gin tasting experiences, delighting guests with its culinary offerings and unique experiences. Role Description This is a full-time on-site role for a Bar Supervisor at The Chesterfield Mayfair Hotel. The Bar Supervisor will be responsible for overseeing the daily operations of the bar, managing the staff, ensuring customer satisfaction, maintaining quality standards, and creating a welcoming atmosphere for guests. This role involves leading a team, coordinating with other departments, and upholding the hotel's service excellence. Qualifications Supervisory Skills, Training, and Communication skills Experience in Food & Beverage operations Strong Customer Service orientation Knowledge of industry trends and best practices Ability to multitask and work under pressure Excellent organizational and leadership skills Previous experience in a similar role Hospitality or Culinary degree/certification is a plus We provide uniform. (Jackets and trousers) Uber after 00:30 40 Hours a week Trainings paid by the company. (i.e.: WSET Level 2, etc) (after 3 months in the company) Extra hours at contract rate Canteen with different options of food Locker rooms with shower. Extra activities with the company (Bowling, Picnics, Darts, Karaoke) Good family team. Opportunities to improve and develop.

Job Title: Assistant Manager (Live-In) Location: Central London Company: Samuel Smiths Brewery Samuel Smiths Brewery is seeking a motivated and dynamic Assistant Manager to join our team in Central London. This live-in position offers a unique opportunity for individuals looking to advance their careers in the hospitality industry. As an Assistant Manager, you will play a crucial role in supporting daily operations, ensuring exceptional customer service, and maintaining the high standards of our establishment. Key Responsibilities: - Assist the General Manager in overseeing day-to-day operations, including staff management, inventory control, and financial reporting. - Provide exceptional customer service and address guest inquiries or concerns promptly. - Train, mentor, and supervise staff to uphold our values and deliver outstanding service. - Implement promotional initiatives and contribute to enhancing the overall guest experience. - Collaborate with the management team to develop strategies for operational improvements and increased profitability. Requirements: - Previous experience in a supervisory role within the hospitality industry. - Strong leadership and communication skills. - A passion for the brewing and hospitality sector. - Ability to work flexible hours, including evenings and weekends. Benefits: - Great opportunities for growth. - Live-in accommodation provided. - A structured program for career advancement to General Manager. Join us at Samuel Smiths Brewery, where your journey to becoming a General Manager begins! Apply today!

Prezzemolo & Vitale is looking for an Assistant Store Manager with outstanding customer service, people management, time keeping, problem solver. We only consider candidates with proven experience in the same field. Monthly payment. Italian Speaking.

Title: Take Away Manager Reports to: Director Summary of Position: At Kebab and Pizza Bar ltd we are looking for an experienced manager to join our team to take on full operational responsibilities of the shop including open and close procedures. • Make daily/weekly rota to ensure Chef cover during the trading hours • To maintain the highest standard in managing the team and serving customers • Training staff and ensuring food safety protocols are in place as required • Ensure all team members abide by the Health and Safety legislations and guideline • Performing basic cleaning duties and ensuring take away is always clean and tidy • Taking orders and serving food and drinks • Work with Uber Eat, Deliveroo and Just Eat to ensure all orders are prepared in agreed time • Able to manage customers concerns, allergies and complaints • Provide support to other team members as and when required. • Any other reasonable duties as required to fulfil the business needs. • Cashing up and keeping accurate record of daily sales and expenses • Ordering supplies with suppliers and keeping accurate records of deliveries

We are Tommi's Burger Joint, founded in Reykjavik, Iceland - we've been serving classic traditional hamburgers since 1981, focusing on quality, speed, and flavour. We only use the best ingredients; Hereford and Angus Chuck Steak from our butcher H.G. Walter, fresh buns from Miller’s Bakery and our delicious house made sauces. We are seeking a driven assistant manager to become a part of our vibrant team at our store in Marylebone, right in the heart of London. If you have a passion for the finest burgers and a knack for spreading smiles and love, this is the job for you! As an assistant manager you will support the GM in ensuring that shifts operate smoothly and that the team is well supported on shift. You should have a keen eye for detail, a passion for great customer service and a can do attitude. Our ideal candidate is someone who has experience leading shifts in busy restaurants, who is proactive and who takes their own initiative. You will be skilled at multi tasking, have excellent time management skills and be accurate in your approach to work. Experience of managing budgets, handling rotas, ordering, stock taking and cashing out is most welcome. Are you're ready to bring your positive spirit, creativity, and love for delicious burgers to Tommi's Burger Joint? We can't wait to hear from you! Full training on our systems and menu will be provided. Apply now and let's rock the burger world together. Smiles, good vibes, and extraordinary burgers await!

First Haul Limited is an aggregate and Asphalt Logistics service provider in the midlands. Our service cuts emissions, save organisations time and money and offers security. We are a collective of driven, friendly individuals with a vision to expand our customer base. As we are rapidly expanding, we are now on the search for a Logistics Coordinator to join our friendly team, The Role: As a Logistics Coordinator, with preferably a year's experience you will: Collaborate closely with the Depot Manager to ensure smooth operations at our depots, guaranteeing that every customer receives their fuel on time with exceptional service. You will serve as the main point of contact for our Drivers regarding their rotas and shifts, and work alongside the Depot Manager to manage logistics, vehicle maintenance, staffing, scheduling, and reporting. Your primary goal will be to ensure that all vehicles meet health and safety standards and are in optimal condition for our Drivers to deliver top-tier service to our customers. Additionally, you will be responsible for submitting regular reports to Company Management. Job title: Logistics Coordinator Salary: £38,000- £40,000 (depending on experience) Location: Bedford Hours of work: 3pm- 11pm | Monday to Friday Key Responsibilities: Scheduling and rostering Drivers, vans and equipment needed to deliver our service Route monitoring and planning of vans and Drivers Responsible for the smooth running of a busy operational depot in line with Management instruction Completing in-house reports to provide data from Fuel-Management system (stock, volumes etc) Ensuring all vehicles have been issues with the correct equipment and drivers have confirmed this Delivering high levels of customer service internally and externally Supporting the Depot Manager in employee performance as well as reviewing your own performance management Ensure that all Employees are complying with their training Complete alcohol and drug testing when required Monitor and escalate issues with Driver conduct, feedback from clients as well as overall conduct/performance uniform and behaviour Help with the on boarding process of new Drivers Liaise with Sales Administrator in onboarding new clients First point of contact for drivers if any issues occur First point of contact for customers for scheduling requirements Adherence to Company procedures and statutory laws and full deputising of Depot Manager when required Key Attributes: Passionate and self motivated with a can do attitude Clear and persuasive communicator Ability to build rapport with potential new clients as well as form, maintain and enhance strong relationships internally A positive influence on our team members Problem solver Benefits: KPI based bonus framework Holiday allowance

Experience of managing a large, high volume quality restaurant operation ·Experience of managing a large team ·Strong front of house skills. We are looking for someone who is brilliant with guests and is committed to ensuring the highest levels of service. ·Ability to manage & motivate a team whilst working under pressure. ·Experience and commitment to provide the highest standards of customer service - touching tables and ensuring guests return time and time again. ·The ability to train, motivate, inspire and develop a large team to provide the highest standards of customer care. ·Demonstrate a desire to push boundaries, learn new skills and contribute to the business’ evolution

Warehouse Supervisor Location: Brighton - St Josephs Business Park Hours: 37.5 hours per week (full time) Pay: £13.20 per hour Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. . We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Deliveroo Hop Deliveroo Hop launched in September 2021 and is Deliveroo's speedy grocery delivery service. Our mission is to deliver groceries to customers around the world in as little as 10 minutes - from the weekly shop, to a last minute dinner party or a late night snack. Working with trusted grocers, Deliveroo Hop promises to bring customers the very best products at lightning speed. The team behind Deliveroo Hop are building a network of stores across London, the UK and International markets. Each delivery store is staffed with a team who have been specially trained to manage the operations, pick and pack orders in record time, with Deliveroo's 100,000 strong rider network completing all deliveries. What you'll be doing Oversee that all orders are picked to meet time targets Communicate with our riders to ensure our customers receive our deliveries promptly Run the dispatch area and and support with packing delivery orders to send to our customers Ensure all deliveries are scanned and appropriate claims are logged Unload deliveries according to procedure, taking time to ensure accuracy of product locations and date rotation Ensure stock counts are accurate and all areas counted Partner with our Warehouse Assistant Manager and Warehouse Manager to ensure the site runs smoothly Manage the warehouse remains clean and tidy at all time and that any hazards have been dealt with urgently Complete H&S checks and ensure that the warehouse and employees are diligently following company procedures throughout their shift Requirements Previous experience in a similar environment is valued but not required (FMCG/Retail/Warehouse/Last mile delivery is a big plus) Hands-on mentality and detailed oriented Experience hitting goal targets (e.g. pick times) A track record of attendance and punctuality Demonstrated leadership and experience training other team members Contribute to a positive working environment Right to work in the UK What you'll receive £13.20 hourly salary Guaranteed 37.5 hours minimum per week Weekly payroll Permanent position Lots of growth opportunities and on site training. This position can transition into a Warehouse Assistant Manager and Warehouse Manager! Deliveroo Plus subscription which gives you access to exclusive offers and free delivery on selected orders. Wide range of additional benefits including discounted gym subscription, wellbeing and pension contributions Workplace & Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer multiple great benefits in areas including health, family, finance, community, convenience, growth and relocation. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an exciting space.

Job title: Street Food Manager - Applebee's Fish Location: Borough Market, London Salary: £18/ph Type: Full-time - 40-45 hours per week About Us: Applebee’s Fish is an established fish restaurant, fishmonger, and street food vendors with a mission to provide the highest quality seafood experience in London. For over 20 years, we have specialised in all things fish, starting in Borough Market, London, and now expanding our reach to street food offerings. We are passionate about delivering the finest quality seafood, educating our guests on sustainability, and creating a memorable experience through our food. Who We Are Looking For: We are seeking an enthusiastic and customer-focused Street Food Manager to lead our street food operations. The ideal candidate will be passionate about food, have great people skills, and be excited to deliver exceptional customer service. Previous cooking experience is a plus, but we value a willingness to learn and grow in the role. Key Responsibilities: - Set up and manage the street food site daily, ensuring all equipment and food are ready for service. - Prepare, cook, and serve takeaway seafood dishes, ensuring all food is of the highest quality. - Engage with customers, taking orders, explaining the menu, and providing information on seafood sustainability and provenance. - Promote daily specials and up-sell additional products where appropriate. - Handle POS systems and ensure accurate food orders. - Maintain high food hygiene and safety standards, adhering to Health & Safety, Food Hygiene, and Fire regulations. - Lead and motivate your team, fostering a friendly and collaborative work environment. - Provide excellent customer service, ensuring each customer leaves having had a great experience. Required Skills & Qualifications: - Relationship building: Ability to build strong relationships with customers and colleagues alike. - Customer service: Strong communication and customer service skills with a passion for exceeding customer expectations. - Organizational skills: Ability to multitask, prioritize, and manage a busy street food site efficiently. - Adaptability: Comfortable working in a fast-paced street food environment and handling changing conditions. - Team leadership: Experience in leading or managing a small team is advantageous. Why Join Applebee's Fish? - Development opportunities: Grow within the company, with opportunities to develop your culinary and leadership skills. - Vibrant team environment: Work with an energetic, fun, and supportive team. If you are passionate about food, customer service, and managing a bustling street food operation, we’d love to hear from you! Apply today to be part of a company that values quality, sustainability, and the best in seafood experiences.