Customer manager jobs in United Kingdom

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Reception Supervisor! YOUR MISSION: - You will be part of a BIG MAMMA floor team! - You will be the perfect example of a Big Mamma brand ambassador by giving a warm, welcoming and professional first impression to each and every guest. - You will lead the host team, ensuring that all standards are maintained, bookings are maximised and that issues and complaints are resolved or escalated as needed. - You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed. - You will be a good problem solver, responding appropriately when bookings don't always go to plan. - You will onboard and train the host team and assist the floor managers with the rota scheduling. - You will respect health and safety standards and maintain cleanliness and organisation across the floor. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, leadership and communication skills - Comprehensive knowledge of the floor operations - Previous experience as a head host/hostess or reception supervisor - Previous experience and knowledge of Sevenrooms - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £17.21 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family-style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma $17.21 / hour

Job Title: Deputy General Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Deputy General Manager to join us in our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to run venue operations, with a unique involvement in running not only the venue but also growing an ambitious company. Key Responsibilities: • Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. • Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. • Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. • Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. • Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. • Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. • Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. • Problem-Solving: Calm under pressure with strong decision-making skills. • Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. • Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? • Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. • Dynamic Team Environment: Work with a supportive and ambitious team. • Career Growth: Grow with us as we establish our presence in Chelsea and beyond. • Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Bar Supervisor! YOUR MISSION: - You will be part of a BIG MAMMA Bar team! - You will help to run day-to-day operations, including: prep, service, handover between shifts, opening and closing the bar and more! - You'll set the standard for the rest of the team and train the new barbacks and bartenders. - You will respect health and safety standards and maintain cleanliness and organisation behind the bar. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, communication and leadership skills - Expert knowledge of classic cocktails - Previous experience as a head bartender/bar supervisor on a busy bar - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £16.71 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family-style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma $16.71 / hour

We are seeking a reliable and motivated Assistant Manager to support daily operations at our fast-paced dry cleaning retail store. Responsibilities include supervising staff, ensuring high-quality customer service, managing orders and inventory, handling transactions, and maintaining a clean and organized store. The ideal candidate is detail-oriented, thrives under pressure, and has strong leadership and communication skills.

Job Introduction You’re a person who’s good with people and you’ve got ambitions for your career. Here’s an opportunity not to miss. This is a job where with every passing day you get to learn and grow as a leader, And if you impress, the role’s the perfect stepping stone to a General Manager position in our expanding UK business. We’ll task you with directing and supervising the team in the fast-paced setting of a Pizza Hut Delivery operation. The biggest part of the role is motivating the team to turn the orders around, keep the customers happy and maximise those all important profits. The Ideal Candidate Here’s what we’re looking for Proven experience within a fast paced customer service setting. Experience of coaching, supporting or supervising team members/peers. Excellent IT, communication, planning, organising and time management skills. High standards and pride in your work. Eligibility to live and work in the UK. About The Company Life Unboxed at Pizza Hut Life Unboxed is our promise to our people. At Pizza Hut Delivery you can make friends, have fun and become your best. You can look forward to world class training and a culture that celebrates achievements. There’s also plenty of potential to progress your career – the next step is General Manager and then there’s further to climb if you’re ambitious.

We are looking for a full-time Bar Supervisor Experience in the same position is ESSENTIAL Table service Cash reconciliation Customer service Licensing

Join the Pittagoras Team as a Supervisor – Tooting Broadway Pittagoras has proudly served our community for over four years, and as we continue to grow, we’re looking for a vibrant, ambitious, and dedicated individual to join our team as a Supervisor at our Tooting Broadway site. This is a fantastic opportunity to support the daily running of the store, guide a passionate team, and help uphold the high standards Pittagoras is known for. Role Purpose: As a Supervisor, you play a key role in supporting smooth daily operations and ensuring every customer has a great experience. You will lead by example in food preparation, service, and teamwork. You’ll help train and guide team members, support the Store Manager, and keep things running efficiently on shift. Key Responsibilities: ● Service Preparation: Help ensure the store is ready for service, including the correct amount of gyros on the spit and prepared items, supporting effective service and minimising waste. ● Uniform and Hygiene: Maintain a smart, clean uniform and follow all hygiene and safety protocols. ● Quality Standards: Follow the gyros and prep management systems to ensure food meets Pittagoras’ high-quality standards. ● Team Support: Assist with onboarding and supporting new and existing team members. Be a go-to person on shift and help drive team morale. ● Store Operations: Supervise all areas of the store during your shift. Report any issues or concerns to the Store Manager or Operations Manager as needed. ● Compliance: Follow and help enforce all food safety, health & safety, and hygiene regulations, as well as Pittagoras’ internal procedures. ● Profitability Support: Help reduce waste, follow recipes accurately, and assist in managing stock levels efficiently. ● Scheduling and Ordering: Support the Store Manager with rota planning and supplier ordering as needed. Requirements: ● Previous experience in a supervisory or senior team member role, ideally within hospitality or food service. ● Good command of the English language. ● Food Safety Level 2 certification (or willingness to complete). Competency/Behavioural Indicators: ● Be a strong team player with flexibility and reliability. ● Maintain a professional and positive attitude. ● Deliver exceptional customer service with a can-do mindset. ● Have a passion for food, service, and high standards. ● Show great communication skills and attention to detail. ● Be open to working varying shifts, including evenings and weekends. Our Behaviours: ● Creating Empathy ● Building Confidence ● Making it Happen ● Improving Performance ● Growing Talent ● Influencing Others People Management Responsibility: ● Support a team of 6–10 people during your shift. ● Assist the Store Manager in leading by example and keeping the team motivated, efficient, and focused.

Job Title: Branch Manager About the brand: At Mammy Pancake, we believe that the best egg puffs should be available everywhere. With shops currently across Hong Kong and Taiwan, we are proud to announce the opening of our first UK store! Join Mammy Pancake, a brand originating from Hong Kong committed to popularising traditional egg puffs. Collaborating with both local and global partners, we meticulously select premium ingredients to craft innovative renditions of this beloved Hong Kong delicacy. About the job: As the Branch Manager, you will play a pivotal role in launching and leading our first UK store. You will be responsible for overseeing all aspects of the store’s operations, ensuring a seamless experience for both customers and staff. Your leadership will be essential in upholding Mammy Pancake’s high standards of quality, service, and efficiency. This position offers a unique opportunity to shape the success of our brand in a new market and to be a key part of our expansion journey. Role and Responsibilities: - Oversee day-to-day operations of the store, ensuring the smooth functioning of all aspects, including the kitchen, dining area, and customer service. - Staff Supervision: Recruit, train, and supervise restaurant staff to deliver excellent customer service and maintain high standards of cleanliness and efficiency. - Financial Management: Prepare and manage budgets, analyse financial reports, and implement cost-control measures to optimise profitability. - Promotions and Marketing: Work with the marketing team to develop and implement promotional strategies to attract new customers and retain existing ones. - Monitor inventory levels, place orders for supplies, and manage inventory to minimise waste - Ensure that every guest receives prompt and friendly service, addressing any customer concerns or complaints in a professional manner. - Maintain high standards of food quality and presentation, adhering to health and safety regulations at all times. - Ensure compliance with company policies and procedures, as well as local health and safety regulations. Requirements: - Must be authorised to work in the UK - 2+ years of experience in a supervisory or managerial role in the food service industry preferred. - Strong leadership qualities with the ability to motivate and inspire a small team. - Passion for providing exceptional customer service and creating a positive dining experience. - Excellent organisational and time-management skills, with the ability to prioritise tasks effectively. - Resourceful and proactive in resolving issues and finding solutions. - Willingness to work flexible hours, including weekends and holidays, as required by the demands of the business. If you are a motivated individual with a passion for the food service industry and a commitment to excellence, we would love to hear from you. This is an exciting opportunity to be a part of Mammy Pancake’s expansion into the UK market and to lead a team dedicated to delivering high-quality food and exceptional customer service. Apply now to join us on this delicious journey!

Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, reception and bar teams, mentoring, motivating and inspiring them to deliver the best caffe concerto guest experience possible. In return, our assistant manager will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: •50% staff discounts in all our venues even on your days off •Extra service charge •Flexible weekly time table. •Annual holidays of 4 weeks. •Learning and development opportunities. •Free meals during working hours. Requirements : •Positive attitude and experience is required. •Must have the stamina to work full time and flexible shifts. •Be able to reach, bend, stoop and frequently lift up to 50 pounds. •Possess excellent basic math skills and have the ability to operate a cash register or POS system. •Be able to communicate and understand the predominant language(s) of the restaurant's trading area.

Job Title: Salon Manager Location: London (in-salon) Business: AjahsBeautyBase Employment Type: Part-time to Full-time Start Date: ASAP About Us: AjahsBeautyBase is a fast-growing hair and beauty brand known for delivering high-quality braiding, styling, and personalized client care. We specialize in protective styles and luxury hair installs, offering an elevated experience in a vibrant, welcoming environment. As we expand, we’re looking for a confident, organized, and passionate Salon Manager to help us grow—and keep things running smoothly. Job Description: We’re looking for a proactive Salon Manager who can take over daily operations, manage team members, and ensure an exceptional client experience from start to finish. This role is perfect for someone who’s organised, loves beauty, and thrives in a fast-paced, creative environment. Responsibilities:   •  Oversee salon operations and maintain high service standards   •  Manage bookings, cancellations, and client communications   •  Support scheduling and time management for stylists   •  Handle stock count •  Ensure salon cleanliness, professionalism, and readiness daily   •  Assist with social media content coordination and promotions   •  Help with hiring training new staff asap •  Act as the go-to person for client concerns or escalations ⸻ Requirements:   •  Previous salon, beauty, or customer service experience preferred   •  Excellent organisational & communication skills   •  Comfortable using booking software & handling admin tasks   •  Leadership mindset and strong attention to detail   •  Passionate about the hair/beauty industry   •  Able to work independently and take initiative   •  Flexible and reliable—especially during busy periods What We Offer:   •  Competitive pay (based on experience)   •  Growth opportunities as the brand expands   •  Positive, empowering work culture   •  Opportunity to shape the salon’s next phase and lead a team   •  Staff discounts on products and services How to Apply: message us via the app

CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. Paid breaks. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £29,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £4,000 to £6,000pa (uncapped) Total package between £35kpa and £ £37kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye

We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish Restaurant, As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our Restaurant and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. Thanks for your interest. If you’d like to be part of our team, then apply now!

Full Job Description We are looking for a talented, passionate, and experienced General Manager for a stunning store . Our General Managers are key in implementing fantastic standards, maximizing sales, recruiting and delivering fantastic customer and team experiences every day. You will also gain relevant skills and knowledge that can lead to further progression and opportunities. • Manage daily operation of the restaurant including overseeing staff, customer service and ensuring quality of product and service. • Develop and implement strategies to maximize profitability and maintain financial goals. • Maintain inventory and order supplies as needed. • Ensure compliance with health and safety regulations and company policies. • Responsible for monitoring service and product standards to maintain the quality of the restaurant. • Ensuring the restaurant is always organized to meet the business demands, with particular attention given to service and guest satisfaction. • Overseeing all aspects of team training and recruitment • Carrying out all opening and closing procedures • Oversees food hygiene and health and safety requirements within the restaurant. If you have previous retail management experience and a passion for food and customer service, apply now! Job Types: Full-time, Permanent Salary: From £36k per year Benefits: - Monday to Sunday ( some opening and some closing shifts) - Company events - Free food - £13.00 per hour :

We are a vibrant busy pub in the Shoreditch Area. We are known for our exceptional service, lively atmosphere and delicious drinks. We are looking for friendly, enthusiastic and customer focused supervisors with cocktail and Craft beer knowledge to join our team. shifts include days / nights and weekends Experience is a must.

Full Job Description We are looking for a talented, passionate, and experienced General Manager for a stunning store . Our General Managers are key in implementing fantastic standards, maximizing sales, recruiting and delivering fantastic customer and team experiences every day. You will also gain relevant skills and knowledge that can lead to further progression and opportunities. • Manage daily operation of the restaurant including overseeing staff, customer service and ensuring quality of product and service. • Develop and implement strategies to maximize profitability and maintain financial goals. • Maintain inventory and order supplies as needed. • Ensure compliance with health and safety regulations and company policies. • Responsible for monitoring service and product standards to maintain the quality of the restaurant. • Ensuring the restaurant is always organized to meet the business demands, with particular attention given to service and guest satisfaction. • Overseeing all aspects of team training and recruitment • Carrying out all opening and closing procedures • Oversees food hygiene and health and safety requirements within the restaurant. If you have previous retail management experience and a passion for food and customer service, apply now! Job Types: Full-time, Permanent Salary: The salary is very competitive and depends on experience. Benefits: - Monday to Sunday ( some opening and some closing shifts) - Company events - Free food - Schedule: - 8 hours shift – 40/45 hours weekly. :

Plans and oversees bar services, supervising staff to ensure smooth operations and high service standards. Curates and updates the drink menu, offering a variety of beverages while considering quality and customer preferences, including special occasions. Manages stock levels, direct the purchasing of supplies, and monitors inventory to prevent wastage, stay within budget, and maximize profitability. Verifies the quality of beverages, and service, ensuring that all statutory health, cleanliness, and safety requirements are met in the bar areas. Trains staff on menu offerings and service standards to provide guests with knowledgeable recommendations and a welcoming experience. Collaborates with the management team to implement growth strategies and conducts routine checks and audits to maintain operational efficiency and compliance.

- Oversee the daily operations of the store; - ensuring it runs smoothly and efficiently; - Deliver exceptional customer service by assisting customers, addressing inquiries, and fostering a welcoming and inclusive shopping experience; - Ensure the store is well-maintained, organised, and fully stocked with a diverse range of products, primarily on confectionery; - Monitor inventory levels, manage stock efficiently, and minimise waste while maintaining product expiration; - Implement effective sales strategies, create eye-catching promotional displays, and establish competitive pricing to boost sales and attract customers; - Enhance customer interactions by understanding and addressing their needs, especially for diverse and multilingual customers; - Handle customer enquiries, complaints and issues professionally and efficiently, striving for complete customer satisfaction

General Manager – owner led, multifaceted family business – once in a lifetime opportunity! £43,000-£45,000pa PLUS 20% KPI based bonus 45 hours per week We are looking for a natural and skilled leader, who can look after both customers and staff with passion, integrity and creativity to drive growth. About Us: Mr Baker is a well-established locally loved business that is the heart of our community and family. This is the first time we are bringing a manager into the business to work closely with us to drive the business forward. The Role: As our General Manager, you’ll be the heart and soul of our operation, working alongside the owners initially to establish standards and build a successful and smooth operation with scope to grow and develop the concept. The perfect candidate will have multifaceted experience within reputable, honourable businesses and a desire to make a true impact. Key Responsibilities: · Lead and motivate a diverse team to deliver exceptional service. · Manage all daily operations, including staff scheduling, inventory, and quality control. · Ensure adherence to health and safety regulations. · Guided recruitment, training and development of all team members to reach their full potential. · Monitor financial performance, including sales, costs, and budgets. · Bring creative ideas to grow the business through various avenues including onsite, trade and wholesale. What We’re Looking For: · Management experience within counter service / QSR sites. · A love and understanding of what it takes to serve the community through your business · Strong leadership skills with the ability to inspire, motivate and manage your team. · Excellent organisational and communication skills. · A lead from the front mentality with a desire to roll your sleeves up and get involved. · Strong understanding of financials, particularly GP and labour controls · Solid problem-solving skills and being able to keep calm under pressure · Ability to multi-task effectively in a fast paced environment · A calm, kind and genuine person. What We Offer: •⁠ ⁠Competitive salary and benefits. •⁠ ⁠Quarterly bonus based on achievable KPIs •⁠ ⁠A supportive and caring work environment. •⁠ ⁠Opportunities for professional growth and development.

Job Title: Floor Manager (2 Positions) Location: Kaspa’s Dessert, Bridgwater Job Type: Full-time, Permanent Salary: £33,500 - £38,800 per year About Us Kaspa’s Dessert is a well-known dessert restaurant dedicated to delivering an exceptional dining experience. We take pride in our high-quality offerings and outstanding customer service. We are seeking two passionate and experienced Floor Managers to join our team and contribute to the success of our Bridgwater location. Key Responsibilities ⦁ Oversee the daily operations of the restaurant, ensuring smooth service and excellent customer experience. ⦁ Organise and manage staff shifts, scheduling, and workload distribution. ⦁ Provide leadership and motivation to the team, ensuring high performance and teamwork. ⦁ Maintain a welcoming and professional atmosphere for customers and staff. ⦁ Ensure compliance with all food safety and health regulations. ⦁ Manage inventory, order necessary supplies, and control waste levels. ⦁ Assist in the recruitment, training, and development of staff members. ⦁ Monitor and improve customer service standards to drive customer satisfaction. ⦁ Attend and contribute to weekly management meetings. ⦁ Implement strategies to improve sales and meet revenue targets. ⦁ Handle cash, property, and equipment responsibly, ensuring adherence to company policies. ⦁ Report and coordinate maintenance issues as required. ⦁ Collaborate with food and drink suppliers to ensure quality and consistency. ⦁ Assist in menu planning and the development of new offerings. What We’re Looking For ⦁ Previous experience in a leadership role within a restaurant, bar, or hospitality environment. ⦁ Strong management and organisational skills with the ability to multitask effectively. ⦁ A hands-on approach with the ability to lead by example and inspire your team. ⦁ Passionate about providing exceptional customer service and high-quality food & drinks. ⦁ Ability to build strong working relationships across teams to enhance operations. ⦁ Previous experience as a Floor Manager, Assistant Restaurant Manager, or Senior F&B Supervisor is highly desirable. ⦁ Excellent communication and problem-solving skills. ⦁ Ability to work under pressure in a fast-paced environment. Benefits ⦁ Competitive salary with additional performance-based bonuses and tips. ⦁ Company-sponsored events and team-building activities. ⦁ Pension scheme. ⦁ Discounted or free food during shifts. ⦁ Employee discounts. ⦁ UK visa sponsorship available. Work Schedule ⦁ Full-time role with flexible working hours. ⦁ Availability required on weekends and weekdays. ⦁ Overtime opportunities available. Requirements ⦁ Minimum of 2 years’ experience in restaurant or bar management (preferred). ⦁ Valid driving licence (preferred). ⦁ Ability to commute or relocate to Bridgwater before starting work (required). If you are an experienced and motivated professional looking to take the next step in your career, we would love to hear from you. Apply now and become part of the Kaspa’s Dessert team!

We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Restaurant Supervisor to join our Team in Victoria. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We are looking for the right person to join the team, you’re there to help, and make sure everything is working smoothly. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high-quality product yet simple in a busy environment. As a supervisor you will ensuring that the restaurant runs smoothly, providing our guests with a consistently high-quality dining experience. You will also be in charge of both responding to customer complaints and resolving them. - To be passionate about great food, quality service and hospitality - Ensure the efficient and smooth running of the Front of House - Provide exceptional customer service and lead staff to do the same - Respond to customer complaints quickly and resolve them effectively - Open/Close the restaurant - Develop strategies for improving our customers’ dining experience - Identify methods our restaurant can use to cut waste, decrease costs, and improve profits - Ensure food and drinks served are of high quality and service is consistent - Have a great knowledge of busy brasserie services in a fast-paced environment - Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times - Maintain a clean and organized restaurant environment Qualifications: - Previous experience in a supervisory role, preferably in a restaurant or hospitality setting - Strong knowledge of food safety regulations and best practices - Ability to multitask and prioritize tasks effectively - Strong communication and interpersonal skills

Key Responsibilities: Supervise and coordinate the activities of the front-of-house team to ensure excellent customer service.​ Manage reservations and seating arrangements to optimise the efficiency of tables.​ Address customer enquiries and resolve any issues promptly and professionally.​ Train, mentor, and evaluate staff performance, fostering a positive work environment.​ Ensure compliance with health and safety regulations.​ Collaborate with the kitchen team to maintain seamless communication and service flow.​ Monitor inventory levels and assist in ordering supplies as needed. Requirements: Previous experience in a supervisory role within the hospitality industry. Strong leadership and team management skills. Good organisational and multitasking skills. Knowledge of health and safety standards in a hospitality setting. Flexibility to work evenings, weekends, and holidays as required.

About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit. Job Description: We are seeking an enthusiastic and experienced Team Leader . You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: - Leadership & Team Management: - Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. ** Operational Management:** - Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices ** Skills & Experience:** - Proven experience as a Team Leader/Supervisor, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. ** Benefits:** - Competitive hourly rate: £13.80 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. Other Details: - Experience: Required. - Languages: English required. - Employment: Full-time. - Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike.

Job Title: Front of House Team Leader​ Location: Gordon Ramsay Street Burger Covent Garden Job Type: Full-time​, flexible About Us: Street Burger Covent Garden is a vibrant and welcoming establishment known for its exceptional service, juicy burgers, and buzzing atmosphere. We pride ourselves on creating memorable dining experiences for our guests and fostering a supportive and dynamic environment for our team.​ Job Description: We are seeking an enthusiastic and experienced Front of House Team Leader to join our team. In this role, you will oversee daily front-of-house operations, ensuring outstanding customer service and efficient team management. Your leadership will be pivotal in maintaining our high standards and enhancing the overall guest experience.​ Key Responsibilities: - Team Leadership: Supervise and coordinate front-of-house staff, ensuring smooth daily operations and a cohesive team environment.​ - Customer Service: Provide guests with a heartfelt and memorable experience each and every time they visit.​ - Training and Development: Train, mentor, and develop front-of-house staff, fostering a positive and productive work environment.​ - Operations Management: Oversee each guest's dining journey, from a warm welcome at the door, to a cheery farewell on the way out. - Quality Control: Monitor and maintain restaurant cleanliness and ensure all food and drinks are served to our high standard. - Compliance: Ensure adherence to health, safety, and sanitation standards. Qualifications: - Minimum 1 year of experience in a leadership role within the hospitality industry. - Exceptional interpersonal and communication abilities. - Proven ability to manage and resolve guest issues effectively.​ - Proficiency in restaurant management software and reservation systems. - Strong organizational skills and attention to detail.​ - Ability to work flexible hours, including evenings, weekends, and holidays.​ - Guest-focused mindset with a passion for service excellence. What’s in it for you: - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 - Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment - A fantastic 50% staff discount on food and drink in UK restaurants - 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family - Preferential Room Rates at Gordon Ramsay Restaurants partner hotels - 30% Discount on bookings for your Friends & Family in all UK Restaurants - MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy - 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels - Amazing family meals on duty We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

Hi! We are looking for a passionate and dedicated Skilled Supervisor for our Takeaway Coffee Shop, situated at the Bus/Tube Station of Canada Water. As Supervisor, you will play a crucial role in Supervising the day to day duties of for running the shop; Creating a welcoming atmosphere for our customers while preparing high-quality hot beverages and food items and managing a small team. Your ability to smoothly running the place of work, engage with customers and provide exceptional customer service will contribute to their overall experience. If you have a love for coffee and enjoy working in a fast-paced environment, we would love to hear from you. Duties: Supervising a small Team. Effectively supervising the day to day running of the shop when on duty. Prepare and serve a variety of coffee beverages, teas, and other drinks according to established recipes. Maintain cleanliness and organisation of the work area, ensuring compliance with food safety standards. Assist in food preparation, including pastries and light snacks, sandwiches, salads, ensuring freshness and quality. Engage with customers, taking orders accurately and providing recommendations based on their preferences. Manage time effectively during busy periods to ensure timely service without compromising quality. Collaborate with team members to create a positive work environment and assist each other as needed. Weekly Stock Takes. Experience: Previous experience in a similar role is preferred. Leadership skills required. Knowledge and Skills in making coffees is a Must. Confidence in making sandwiches. Basic maths skills are necessary for handling transactions and managing orders. Familiarity with food safety practices is advantageous to ensure the highest standards of hygiene. Strong time management skills are essential to thrive in a busy café setting. A genuine desire to help others and create memorable experiences for customers is key to success in this role. We are a fairly new business, and we are looking to expand the brand in the near future. The right candidate will also have the chance to grow quick in within the company as management positions will be soon available. If you think you are the right person for this Job, please don't hesitate to apply for it, We can't wait to hear from you!

🌟 Join Our Team at Hideaway 🌟 Restaurant Supervisor Wanted 📍 Located on the beautiful River Thames, Thames Ditton Are you passionate about delivering exceptional service and leading a team in a vibrant and scenic setting? We’re looking for a dynamic and enthusiastic Restaurant Supervisor to join our family at Hideaway – a top destination for brunch and dinner lovers! What We Offer: A stunning riverside location with picturesque views of the Thames A supportive and friendly team environment Competitive salary and tips Opportunities for career progression and development Flexible working hours Staff discounts and perks Key Responsibilities: Oversee the smooth day-to-day operation of the restaurant Lead and motivate a team of FOH staff Provide exceptional customer service and ensure high standards Handle customer queries, complaints, and feedback in a professional manner Manage reservations and seating arrangements efficiently Assist with training and development of new team members Ensure health and safety regulations are adhered to at all times Work closely with the kitchen and bar team to ensure timely and quality service What We’re Looking For: Previous experience in a supervisory or management role in hospitality Passion for delivering high quality customer service Strong leadership, organisational, and communication skills Ability to stay calm under pressure and manage multiple tasks A positive attitude, with a hands on approach to problem-solving Availability to work weekends and evenings If you’re ready to be part of something special, and you love the idea of working in a relaxed yet professional environment with views of the Thames, we’d love to hear from you!

Oslo Hackney are looking for a ready made BAR SUPERVISOR To Join DHP family and our Own team on their task to deliver the Best Bar and Night Club Experience in London Oslo is an iconic music venue, trendy bar and busy club We're open Tuesday - Saturday ( Sunday and Mondays closed unless an event/Gig ) , which includes regular bar service, Club nights at the weekend varying from pop to drum & Bass to R and B as well as multiple gigs regularly on calendar . We are looking for a Supervisor with proven past experience, an individual who is comfortable taking charge and delegating, willing and able to uphold the smooth running of the bar and its staff. Working closely with Our Management Team on shift . A knowledge of cocktails (including the classics), working in high volume bar environments, great customer service, comfortable taking charge of the bar, product knowledge - of course this list is not exhaustive, and there are some things that we can train you on. The role is 0 hour contract (meaning there is no set hours, but we would like to offer you as many shifts as you are available to work). However, we are looking for individuals who are available working weekends as well as weekdays. There is a probationary period.

Join Our Team! We are an internationally owned company specializing in private accommodation for students across the UK. We are seeking a dedicated Assistant Scheme Manager to support our mission of providing exceptional living experiences for students. Key Responsibilities: Office Administration: Manage credit control and complete purchase orders efficiently. Customer Support: Provide front desk, telephone, and written assistance to customers and stakeholders. Social Media Monitoring: Engage with our community by monitoring and responding to social media streams. Marketing Strategies: Assist in developing and implementing innovative marketing strategies. University Open Days: Represent our accommodation at university open days, showcasing our offerings. Maintenance Liaison: Collaborate with contractors and the facilities team on maintenance-related issues. Purchasing Management: Oversee purchasing for the department to ensure smooth operations. Inspections: Conduct and document regular inspections of student flats to maintain high standards. Ideal Candidate: Previous experience in the properties sector or facilities management. Excellent customer service skills and a passion for hospitality. Strong organizational abilities and attention to detail. If you are enthusiastic about creating a welcoming environment for students and possess the skills we are looking for, we would love to hear from you! Benefits include a pension scheme, 25 days annual leave plus public holidays, plus one Me day annually, discretionary company bonus, access to healthcare and free parking on site. Apply Now! Join us in making a difference in student accommodation across the UK.

Introduction We are excited to announce that we are currently seeking a Supervisor to join our talented operations team at our ice cream shop located at Holland Park. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. There is a progression plan to the role of Assistant Manager by the end of the year, so the ideal candidate will have the opportunity to prove themselves and aim for the position. About Unico Gelato Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Holland Park, Bromley and Lisbon, with a new location in Gloucester Road set to open this upcoming Summer. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. Tasks - Providing high-quality customer service to establish a strong relationship with the local community - Serving Gelato, pastries and coffee ensuring the company’s quality standard - Overseeing daily operations - Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff - Teaching new staff members - Attending staff meeting - Maintaining cleanliness - Cleaning Requirements - Previous experience in the food & beverage industry - Flexibility to work during week-ends - Able to collaborate within the team - Willingness to learn - Strong work-ethic - Fluent English speaking Availability - Up to 45 hours / week - Location: 78 Holland Park Avenue, W11 3RB Budget £26,000 per year

Operations Manager – Full-Time, Permanent Ababeel Restaurant, Birmingham Ababeel Restaurant, a well-established dining destination in Birmingham, is seeking a dedicated and results-driven professional to oversee our daily operations and ensure an exceptional dining experience for our customers. Key Responsibilities: Oversee the day-to-day operations of the restaurant, ensuring efficiency and high standards. Manage staff, including hiring, training, and performance evaluation. Maintain excellent customer service and handle any customer concerns effectively. Monitor stock levels, order supplies, and control costs to maximise profitability. Ensure compliance with health and safety regulations and food hygiene standards. Develop and implement strategies to improve restaurant performance and customer satisfaction. Coordinate with suppliers, vendors, and other stakeholders. Requirements: Previous experience in a similar role within the hospitality industry. Strong leadership and team management skills. Excellent communication and problem-solving abilities. Ability to work under pressure and handle multiple tasks. Knowledge of restaurant operations, budgeting, and cost control. Flexibility to work evenings, weekends, and holidays as required. What We Offer: Competitive salary based on experience. A dynamic and supportive working environment. Opportunities for career growth and development. If you have the skills and experience to excel in this role, we would love to hear from you! How to Apply: Please send your CV and a cover letter . Join us at Ababeel Restaurant and be part of a passionate team committed to excellence in hospitality!

Oversee daily restaurant floor operations, ensuring seamless service and an exceptional customer experience. Manage and monitor reservations, optimizing table allocation to maximize turnover and efficiency. Lead and supervise the front-of-house team by assigning tasks and promoting effective teamwork and coordination. Conduct daily briefings with staff, ensuring everyone understands their roles, responsibilities, and any important updates or tasks for the shift. Inspect food quality regularly to ensure all dishes meet the restaurant’s standards of excellence before being served. Track and manage stock levels, working closely with the Manager and suppliers to guarantee timely availability of beverages. Maintain high standards of hygiene, cleanliness, and organization throughout the restaurant premises. Conduct routine checks to ensure compliance with health, safety, and industry regulations.

An amazing opportunity has arisen in the heart of Primrose Hill. (6mins from Chalk Farm Tube, 12mind from Camden Tube) The restaurant has a solid customer base and excellent reviews. We are looking for a passionate supervisor who has a high level of service knowledge, organisation and eagerness to advance in beautiful surroundings with excellent fresh food with a comforting atmosphere You will assist the leading of the team from the front by passing on your knowledge of service standards, whilst at the same time building a key relationship with the kitchen team to ensure the food served is of the highest standard. There is potential for growth. We have a team of brilliant people all with their own unique character who always strive to deliver excellent customer experiences, they are passionate about working for an independent and unique business, we want you to join them. This position has potential for promotion in a short amount of time. Starting salary listed will be increased if you are successful in moving to Manager. % of SC adds an extra £2.5ph on average.

About us: At Urban Greens, we believe that perfectly crafted salads can empower how we eat and feel. We are creators - leading the salad revolution to redefine London’s healthy eating scene. What does that mean? It means we’re bringing people together, one salad at a time, connecting them to real ingredients, unbeatable flavour and a community of people who care. Now at 5 stores strong, and with big plans for growth we're looking to expand our team! We’re looking for someone who brings fun, energy, has a keen eye for detail, and solves problems with a smile! Position: General Manager We are seeking an experienced and dedicated General Manager to join our growing team! The ideal candidate will help oversee all aspects of the store, ensuring exceptional customer service, effective staff management, strong financial performance, and full compliance with health and safety regulations. The General Manager will be the driver of the store’s success by creating a positive dining experience for our guests and upholding the highest standards of quality and service, all whilst championing the UG brand. Key Responsibilities: Full responsibility and accountability for your store’s overall profitability. Driving sales in alignment with targets and always pushing for inventive ways to grow the business. Train and develop your team, managing them day to day as well as ensuring Urban Greens culture comes first. Ensure exceptional customer service, handling any conflict effectively and with a customer first approach. Monitor customer feedback and make improvements based on insights. Fully responsible for all cost control within your store. Accountable for cost of goods and labour management. Monitor food quality and ensure compliance with health and safety regulations. Monitor supplier performance and evaluate product quality, ensuring Urban Greens standards for quality are maintained. Be an ambassador for everything Urban Greens stands for, ensuring our brand reputation is upheld at every customer touchpoint. Benefits: A generous 50% discount at any Urban Greens location. Complimentary meal during your shift. 28 days of annual leave. Opportunities for skill development and career advancement. Competitive salary + exciting bonus programme.

Sky Garden is a high quality, high volume venue looking for an experienced Bar Supervisor to join our team. The Bar supervisor will be responsible for running the Sky Garden Bars in the afternoons and evenings.This position requires skills in many positions that hospitality has to offer. If you think that's you don't hesitate and get in touch now! Requirements - Minimum 12 months working as a supervisor/bar manager in a similar fast- paced environment. - Passion to motivate, train, and manage bar staff to deliver excellent service. - Good knowledge of classic cocktails. - Compliance with alcohol regulations, health and safety standards, and other relevant laws. - Fluent in spoken and written English. - Ability to manage a team in a very busy environment. - Adaptability to changing situations and customer preferences. The Benefits & Your Career ahead - Amazing training opportunities, management development program, apprenticeship scheme etc - 40% discount across all our restaurants and paid meal allowance - Food allowance - Excellent career development opportunities including a personalized development plan offering a clear progression route – whether that be as a Sommelier, Restaurant Manager or Bar Manager. Bar Supervisor at Sky Garden managed by RHC.

Urban Greens, the innovative salad concept in London, aims to redefine your perception of salads. We exclusively use the freshest and most flavorful ingredients to craft the finest salads in town. We focus solely on salads, but we do them best! We’re looking for someone who brings fun energy, has a keen eye for detail, and solves problems with a smile! Position: Assistant Manager We are seeking an experienced and dedicated Assistant Manager to support the General Manager in the day-to-day operations of the restaurant. The ideal candidate will help oversee all aspects of the restaurant, ensuring exceptional customer service, effective staff management, financial performance, and compliance with health and safety regulations. The Assistant Manager will play a crucial role in the restaurant’s success by creating a positive dining experience for our guests and upholding the highest standards of quality and service. Key Responsibilities: Train and supervise restaurant staff. Create and manage work schedules, shift assignments, and performance evaluations in the General Manager’s absence. Ensure exceptional customer service and address any customer complaints or concerns. Monitor customer feedback and make improvements based on insights. Control costs, including food and labor, to maximize profitability. Oversee inventory management, including ordering and stocking supplies. Monitor food quality and maintain optimal inventory levels. Ensure compliance with health and safety regulations. Supervise daily operations in both the kitchen and shop floor areas. Maintain cleanliness and hygiene standards. Monitor supplier performance and evaluate product quality. Foster a positive work environment and motivate staff. Resolve internal disputes and promote teamwork. Benefits: A generous 50% discount at any Urban Greens location. Complimentary meal during your shift. Uniforms provided. 28 days of annual leave. Opportunities for skill development and career advancement—promotions await you! Competitive salary.

Days: open seven days Location: City of London What we offer: A competitive salary plus a share of tronc. Salary dependent on position and experience 45-hours over five days a week contract - full time. Pay review after three months (Probation period) Extra hours paid over and above contracted hours. All salaried staff are paid on the 25th of each month (monthly). Personal qualities: - Hands-on Management style - Great Customer Service Skills - Eye for detail and high standards - Strong work ethic and able to work as part of a multi-function team. - Good command of English Full training is given Excellent opportunities for development & advancement.

- Oversee the daily operations of SK Wine and Food Limited, ensuring smooth, efficient, and productive shop management. - Lead and support the team, assigning tasks to ensure timely completion and high-quality service. - Monitor and manage stock levels of off-licence products, including alcohol and tobacco, ensuring shelves are consistently replenished. - Maintain a clean, organised, and welcoming shop environment that meets health and safety standards. - Ensure full compliance with safety regulations, company policies, and legal requirements, including age verification for alcohol and tobacco sales. - Deliver excellent customer service by addressing enquiries, resolving complaints, and creating a positive shopping experience. - Develop and implement sales strategies, including promotions and special offers, to drive revenue growth. - Implement and oversee security measures to prevent theft, loss, and ensure the safety of staff and customers. - Handle cash transactions accurately, manage the cash register, and perform end-of-day sales reconciliations. - Prepare regular sales and revenue reports to monitor business performance and identify opportunities for improvement. - Foster a safe working environment by enforcing safety protocols for both staff and customers.

Looking for a "Shop Supervisor" who plays a key role in managing the daily operations of a retail or production shop. The individual should ensure smooth workflows, excellent customer service, and adherence to company policies while motivating and leading a team to meet business objectives.

Job Title: Bar Supervisor Location: The New Explorer Salary: Competitive + Benefits Hours: [Full-time/Part-time] About Us At Greene King, we pride ourselves on creating memorable experiences for our guests. With a legacy of exceptional hospitality, we are seeking a passionate and driven Bar Supervisor to join our team. The Role As a Bar Supervisor, you’ll play a key role in the daily operation of the bar. Your responsibilities will include: • Leading and motivating the bar team to deliver outstanding customer service. • Supporting the management team with staff training and development. • Ensuring smooth day-to-day running of the bar, including stock management and cash handling. • Maintaining high standards of cleanliness and compliance with health and safety regulations. What We’re Looking For We’re looking for someone with: • Previous experience in a bar or hospitality role. • Leadership skills with the ability to inspire a team. • Strong communication and organizational skills. • A passion for delivering great service and creating a positive atmosphere. What’s in It for You? We believe in rewarding our team’s hard work. You’ll enjoy: • Competitive pay & benefits • 33% discount across all Greene King pubs and restaurants. • Opportunities for career progression through our training programs. • Access to our employee assistance program for well-being support. • Flexible scheduling to suit your needs. Join Us Ready to take the next step in your hospitality career? Apply now to become a Bar Supervisor at Greene King and be part of a team where your passion and skills will be valued. Greene King is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Responsibilities: Verify order specifications and communicate with storage and logistics teams for efficient processing. Communicate with airlines, freight forwarders, and customs officials to ensure smooth logistics operations. Prepares and processes import and export documentation for international cargo movement. Ensure compliance with aviation and cargo transport regulations. Track and monitor shipments, updating clients on delivery status. Coordinates delivery routes to optimise time, fuel efficiency, and cost-effectiveness. Monitors driving time and speed limits to ensure regulatory compliance. Manage and resolve any issues related to cargo delays, damages, or discrepancies. Maintain accurate records of shipments, costs, and logistics data.

Job Overview We are seeking a proactive and detail-oriented Business Support Manager to join our dynamic team. This role is essential in providing administrative support and ensuring the smooth operation of our office. The ideal candidate will possess strong organisational skills, excellent communication abilities, and a knack for supervising teams effectively. You will play a pivotal role in managing various clerical tasks, human resources functions, and office operations. Duties - Must be able oversee and coordinate a variety of activities, providing input and support for key project management tasks as assigned by Director. - The lead role for record keeping, minute taking, briefing documentation, report writing and preparation of papers including draft agendas, draft papers/letters and draft minutes - Identify new business opportunities and market trends in the doors and windows materials sector and Support the sales team with market insights and product knowledge. - Analyse sales data, market trends, and customer feedback to identify areas for improvement. - Manage the company’s online presence, including website content, social media, and digital marketing campaigns. - Work with between the support team and the Assistant Director to appropriately delegate work and as an individual work independently of direct supervision in a large number of areas and Oversee daily office operations to ensure efficiency and productivity. - Should be able to single handedly lead role in the management and coordination of the service pressures as ratified by Service Leads within the Commissioning Team and liaise directly with contractors and suppliers in ensuring the components are kept up to date and on track with project processes. - Applicant shall be responsible for in supporting the operational and strategic functions of a company specializing in the wholesale of doors and windows materials. - He shall be overseeing business processes, improving operational efficiency, managing supplier and customer relationships, and ensuring smooth day-to-day operations. - Supervise and manage administrative staff, providing guidance and support as needed. Requirements Essentials - Must have a degree in Business or related degree or recognized Business training Certfications - Minimum of 5 years of mid-level management experience preferably in constructions industry or related industry - Excellent in oral and written business communication abilities to meet the needs of the post - Have an excellent knowledge of Microsoft excel, Powerpoint,Word, Ms Access to allow for the analysis of the data - Exposure to any other Customer or Sales Support technologies will be advantageous Desirable - It will be advantageous to be fluent in any South Asian languages especially Hindi and Punjabi - Demonstrable experience of partnership working, in particular the ability to develop and maintain working relationships with a wide range of stakeholders - Experience of working in a support function in project, client and support management environment If you are an enthusiastic individual looking to contribute to a thriving business environment while developing your career in management, we encourage you to apply for this exciting opportunity as a Business Support Manager. Job Type: Full-time Pay: Up to £40,000.00 per year Additional pay: Yearly bonus Benefits: Company pension Flexitime Free parking Schedule: Monday to Friday Willingness to travel: 25% (required) Work Location: Hybrid remote in England, CB23 6DP

Oversee daily restaurant floor operations, ensuring seamless service and exceptional customer satisfaction. Manage and coordinate reservations, optimizing table arrangements to enhance efficiency and maximize turnover. Lead and supervise the front-of-house team, delegating tasks and fostering teamwork for smooth operations. Conduct daily briefings to communicate responsibilities, key updates, and shift-specific tasks to the staff. Regularly inspect food quality to ensure all dishes align with the restaurant’s high standards before serving. Monitor stock levels and collaborate with the Manager and suppliers to maintain a steady supply of beverages. Uphold strict hygiene, cleanliness, and organizational standards across the restaurant. Carry out regular checks to ensure compliance with health, safety, and regulatory guidelines.

Develop and oversee the drinks menu, including bubble tea, coffee frappes, and other beverages, ensuring they meet high-quality standards. Regularly assess the variety and taste of drinks to maintain consistency and excellence. Interact with customers to discuss and fulfill their needs, especially for special occasions and customized drink options. Work with suppliers to source high-quality ingredients, manage stock levels, and ensure timely deliveries. Ensure that all health, safety, and hygiene regulations are met, keeping the kitchen and preparation areas clean at all times. Supervise, train, and collaborate with team members and coordinate with the other manager for shift management and smooth coordination between shifts to ensure efficient service and teamwork in drink preparation. Strive to exceed customer expectations by maintaining high standards in drinks and service. Monitor budgets, control costs, manage staffing needs, and ensure that business goals (both short-term and long-term) are met. Work closely with the other manager to divide tasks efficiently, delegate responsibilities, and ensure a smooth workflow.

Skilled work visa sponsor Managers and Directors in Retail and Wholesale Type of Employment: Full-time, Permanent Weekly Hours: 39 hours per week Salary: £38,900 per annum (This meets and exceeds the minimum salary threshold for SOC code 1150 and complies with Skilled Worker visa requirements.) Skills, Experience, and Qualifications Required: Essential Skills & Experience: • A minimum of 3 years of relevant experience in a retail or wholesale management role, preferably in artificial flowers, home décor, or a related sector. • Proven ability to manage supplier relationships and negotiate procurement contracts. • Strong understanding of inventory management systems and order fulfilment processes. • Knowledge of pricing strategy, forecasting, and market trend analysis. • Excellent leadership and team management skills. • Strong analytical, planning, and problem-solving abilities. • Proficiency in using office software (MS Excel, ERP systems, POS/stock control software). • Excellent communication and customer service skills.

Job Description – • Applicant shall be responsible to optimize business processes and drive efficiency across our retail and online sales operations. • They will play a vital role in ensuring smooth day-to-day business operations, supporting sales teams, and improving overall efficiency. • Monitor sales performance and provide data-driven insights to improve sales strategies and work closely with store managers and e-commerce teams to enhance customer experience. • Identify operational inefficiencies and recommend process improvements and Act as a bridge between sales, operations, finance, and marketing teams. • Ensure compliance with industry regulations, company policies, and data protection laws.

A salon assistant manager plays a crucial role in the daily operations of a salon. Their responsibilities typically include: 1. Supervision and Leadership : Overseeing staff, providing guidance and support, and ensuring that team members adhere to salon policies and procedures. 2. Customer Service : Ensuring a high level of customer satisfaction by addressing client concerns, managing appointments, and maintaining a welcoming atmosphere. 3. Operational Management : Assisting the salon manager with inventory management, ordering supplies, and keeping the salon well-organized and clean. 4. Staff Training and Development : Helping with the recruitment, training, and mentoring of new staff, as well as facilitating ongoing education for existing employees. 5. Sales and Marketing : Promoting salon services and products, and sometimes handling social media or marketing efforts to attract new clients. 6. Financial Responsibilities : Assisting with budgeting, payroll, and financial reporting to help ensure the salon remains profitable. 7. Problem-Solving : Addressing any operational issues that arise, whether they involve staff performance, customer complaints, or logistical challenges. Overall, a salon assistant manager must possess strong leadership skills, excellent communication abilities, and a keen understanding of the beauty industry to help drive the salon's success.

Ø Oversee and manage the daily activities of the shop floor team, ensuring tasks are completed efficiently. Ø Overseeing postal and retail transactions, ensuring compliance with procedures. Ø Ensuring adherence to Post Office policies, financial regulations, and security protocols. Ø Schedule staff shifts, manage attendance, and allocate responsibilities based on strengths and workload. Ø Ensure high levels of customer satisfaction by addressing customer inquiries, resolving complaints, and overseeing the quality of service. Ø Monitor sales performance and work towards achieving sales targets, motivating the team to meet or exceed goals. Ø Ensure the shop floor is visually appealing by maintaining high standards of presentation and cleanliness. Ø Train new staff members on store procedures, customer service, and product knowledge.

Are you ready to step into a leadership role with an exciting, fast-growing Italian focaccia brand? At Bread & Truffle, we’re all about authentic flavors, high-quality ingredients, and an unbeatable team spirit! If you love great food, great people, and great opportunities, this is the role for you! Why You’ll Love This Job: ✅ Work with an amazing team that feels like family ✅ Earn fantastic bonuses when the team smashes targets ✅ Be part of a growing brand that’s making waves in food retail ✅ Hands-on leadership in a dynamic, fun, and fast-paced environment ✅ Enjoy flexibility with up to 45 hours per week What You’ll Be Doing: 🔥 Leading the team to deliver top-notch customer service and delicious Italian treats 🔥 Keeping operations running smoothly, from opening to closing 🔥 Making sure our focaccia is always fresh, tasty, and beautifully presented 🔥 Driving sales and helping the team hit exciting goals 🔥 Managing inventory & ordering, so we’re always stocked with the best ingredients 🔥 Training & inspiring your team to grow and develop their skills What We’re Looking For: ⭐ Someone with leadership skills and a passion for great food ⭐ Experience in food retail, hospitality, or restaurant management ⭐ A positive, can-do attitude and the ability to work in a fast-paced setting ⭐ Flexibility to work 45 hours a week, including weekends and evenings ⭐ A love for Italian cuisine and a drive to make every customer’s experience amazing What’s In It For You? 💰 Competitive salary + juicy team bonuses 🚀 Opportunities to grow with us as we expand 🎉 A fun, supportive, and high-energy team environment 🍕 The chance to work with mouth-watering, high-quality Italian ingredients If you’re ready to take the next step in your career and be part of something exciting, apply today! We can’t wait to meet you! 🙌💥