Customer manager jobs in United Kingdom

Mamma Dough is an independent sourdough pizza and craft beer restaurant. We love pizza, we love beer and we love people. Are you passionate about great food, exceptional service, and creating unforgettable customer experiences? Do you thrive in a fast-paced, friendly environment where teamwork and leadership are valued? If so, we have the perfect opportunity for you! About Us: We’re a bustling, casual pizza restaurant known for our delicious, handcrafted sourdough pizza and warm, welcoming atmosphere. Our focus is on delivering top-notch service to every guest while fostering a fun and energetic workplace for our team. The Role: As our Restaurant Manager, you’ll be the heart and soul of our operation. You’ll oversee day-to-day activities, inspire your team to deliver outstanding service, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role in the success of our restaurant. Key Responsibilities: - Lead and motivate a diverse team to deliver exceptional service. - Manage daily operations, including staff scheduling, inventory, and quality control. - Cultivate a positive, customer-focused atmosphere that aligns with our brand values. - Ensure adherence to health and safety regulations. - Monitor financial performance, including sales, costs, and budgets. - Handle customer feedback with professionalism and a problem-solving mindset. - Train and develop team members to reach their full potential. What We’re Looking For: - Proven experience as a restaurant manager in a similar casual dining environment. - A passion for hospitality and creating memorable customer experiences. - Strong leadership skills with the ability to motivate and manage a team. - Excellent organisational and communication skills. - A hands-on approach with the willingness to roll up your sleeves and lead by example. - Familiarity with restaurant management profit & loss. You will be accountable for the site EBITDA. What We Offer: - Competitive salary and benefits. - A supportive, fun, and dynamic work environment. - Opportunities for professional growth and development. - Discounts on our mouth-watering pizzas!

- We are looking for an experienced team member to run the venue with a passion for vinyl, exhibitions, comedy, and performance art. Someone who is eager to become part of a vibrant community while contributing to and shaping their own. - Lead a small bar team, ensuring smooth operations, high performance, and positive team morale. - Achieve monthly revenue over £40K, control labour costs below 25%, and maintain a gross profit margin of 70%. - Ensure full booking capacity, high-quality customer service, and efficient handling of customer feedback and complaints. - Manage staff scheduling, security for events, and maintain compliance with health and safety regulations. - Assist the owner in resolving operational concerns and ensuring the bar’s success across all fronts.

About the job We are looking for a charming and thoughtful individual with a passion for service excellence to join our team as an Assistant Night Manager. As an Assistant Night Manager you will: Offer a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Support night operations by checking arrivals and departures reservations, missing bookings, payments, and any rate discrepancies Take initiative in accommodating the customers’ needs in a resourceful manner Manage administrative tasks, procedures, processes and standards and ensure correct practice within the night team Ensure that End of Day reports and night auditing sheets are completed to the required standard and take responsibility in providing full handovers to all relevant parties/shifts Successful Assistant Night Manager's have: Excellent guest engagement skills An ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly The ability to communicate and organize yourself in line with different guest expectations A good command of English is essential, a second language is advantageous. In return, we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities Employee recognition scheme through guests and fellow team members Refer a Friend bonus Employee stay rates throughout Europe (after passing probation) A PERKBOX subscription with benefits, retail discounts and savings available from your first day Staff incentives when you and the team perform! Employee Assistance Programme A daily travel allowance for every day you come to work Team meals when on duty About us: Nestled in the heart of London’s Mayfair, The Cavendish London is our 4-star deluxe hotel boasting 230 stylish bedrooms. We are located between the beautiful Green Park and bustling Piccadilly Circus, a great location for those wanting to work in central London. The Cavendish London is part of The Ascott Limited, a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 165,000 units in 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Required skills: Training experience, Leadership skills, Customer care, Hospitality Discussed at venue Department: Secretary / Executive Assistant About you Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

We are a vibrant busy pub in the Shoreditch Area. We are known for our exceptional service, lively atmosphere and delicious drinks. We are looking for friendly, enthusiastic and customer focused supervisors to join our team. shifts include days / nights and weekends Experience is a must.

We’re looking for an Assistant General Manager to join our talented team at The Blues Kitchen. This integral role will steer our renowned venue in delivering operational excellence and seamlessly execute its unique hospitality experience. You will have a natural hospitality flair and demonstrate positive leadership. Working closely with our General Manager, you will support all day-to-day operations of The Blues Kitchen and contribute continuously to develop operational effectiveness and efficiency at the venue with unparalleled attention to detail. Responsibilities: - Collaborate with the General Manager to oversee daily operations and ensure a seamless guest experience. - Assist in managing and leading a dynamic team, providing guidance and support as needed. - Contribute to the development and execution of strategic plans for business growth and profitability. - Support financial management, including budgeting, cost control, and reporting. - Ensure compliance with health and safety regulations, as well as licensing requirements. - Uphold and reinforce The Blues Kitchen's brand values and standards. - Actively participate in the organization's overall success by taking on additional responsibilities as required. About you: - Previous experience in a supervisory or assistant management role in the hospitality industry. - Strong leadership skills, with the ability to motivate and engage team members. - Effective communication and interpersonal abilities. - Understanding of financial management principles, including budgeting and P&L analysis. - Familiarity with restaurant operations, compliance, and customer service best practices. - Ability to thrive in a fast-paced environment and adapt to changing priorities. - Passion for music and experiences offered by The Blues Kitchen. Benefits at The Columbo Group At The Columbo Group, it is our utmost priority to ensure each individual feels supported and valued as part of our teams. Joining our family allows you to access the following: - 50% discount across all of The Columbo Group venues. - Free guestlist to our events and festivals. - Best in-class training and development opportunities - ambitious team members are encouraged to enroll in the prestigious Columbo Academy. - Team get-togethers including an invitation to our renowned End of Year celebration party at the Jazz Cafe. - Pension Plan The award-winning Blues Kitchen is one of London’s most loved and legendary venues. Stunningly beautiful, it is the perfect space to soak up a live soundtrack of timeless blues and soul from world-famous resident musicians. With all American favourites on the menu and an expertly curated selection of the world’s finest bourbon, The Blues Kitchen is one of the UK’s most loved experiences.

Floor Manager - Hoppers Kings Cross Salary - Up to £40000 per year Schedule - Full Time Experience - Previous experience in a quality restaurant Hoppers Kings Cross are seeking a Floor Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Floor Manager looking for a new role in an award winning, critically acclaimed group. The Restaurant Hoppers the much talked about, fast paced Sri Lankan restaurant. We are looking for team members who can come on-board to our award-winning concept inspired by the food of Tamil Nadu and Sri Lanka. We serve our London twist on hoppers, dosas, kothus and roasts. Complimented by a tropical drinks list with Genever and Arrack at its heart. Our people are a big part of what we do, helping to translate the cuisine and always going above and beyond to make sure our guests have a fantastic experience. It’s what makes us different. Being part of the Hoppers family requires commitment, charm, confidence and an eagerness to learn. The Position As Floor Manager, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. As Floor Manager, you will be responsible for: Welcoming and attending to guests with an exceptional level of care and service, ensuring that they leave with a positive and memorable experience; Overseeing the waiting staff to ensure the smooth running of all sections; Inspiring, motivating and training waiting staff to deliver the highest levels of service; Carrying out all opening and closing procedures. The successful Floor Manager will have: Previous experience as a Floor Manager or Restaurant Supervisor ready to take on more responsibility; Warm and welcoming persona, along with a hands-on approach to work and impeccable attention to detail; Proven ability to lead, train and inspire a team; Passion for hospitality and a good knowledge of food and beverage;

Yard Sale Pizza is on the search for an Assistant Manager to join our amazing team. In return you will receive a competitive base salary up to £29,000 per annum plus a generous bonus and excellent benefits! £27,000 - £29,000 OTE - £32,000 Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 11 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. What will I be doing? - Supporting the General Manager in all aspects of running the shop during peak, busy shifts. - Running your own shifts in the General Managers absence. - Keeping the team motivated and bringing great energy to each and every shift! - Managing customer expectations, always going above and beyond. - Assisting with weekly reports, shop orders and team appraisals and development. What are we looking for? - Someone who has at least one years’ experience as an Assistant Manager, ideally within a fast-paced, casual dining setting. - Someone who has great knowledge of both food hygiene and health and safety procedures. - An enthusiastic team leader and motivator who is a real people person with exceptional interpersonal skills. - It would be advantageous if you have previously worked within a takeaway setting. - An ambitious individual who would love to progress to a General Manager in the near future! What's on offer: - Monthly bonus which is based on KPIs (after probation is passed) - 40-hour contract, we love to promote a great work-life balance! - Option to have an hourly rate. - 28 days holiday. - Christmas Closure. - Loads of room for progression! - Uniform and other merchandise to celebrate your milestones working with us. - Free pizza on shift and brilliant discounts for family and friends across all sites! - Staff parties throughout the year. - Cycle to work scheme. - Tech scheme. - Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 24 restaurants in Europe (France, Monaco, England, Spain, Germany, and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Bar Supervisor! YOUR MISSION: -Be an integral part of the BIG MAMMA Bar team! -Work closely with the Assistant Bar Manager and Bar Manager to lead and support the team. -Delegate tasks, run services, and make wonderful cocktails while helping onboard and train junior team members. -Check labels, assist with orders, and ensure the team follows standards. -Ensure cleanliness and organization behind the bar. -Spread magic and make every moment unforgettable for our customers! -Embody Big Mamma values: maintain a warm, smiling, and professional attitude, support colleagues during service, and always approach challenges with a "problem solver" mindset. YOUR SKILLS: -Big Smile and passion for Italian food&drinks -Great energy, proactive attitude, and team spirit -Excellent customer service, communication, and leadership skills -Expert bar knowledge including classic cocktails and Italian spirits -Previous experience as a bar supervisor in a fast-paced environment -Flexible availability, including weekends and evenings (closings at 00:00) ** OUR OFFER:** -Competitive salary of £17,44/h plus Tronc point -Permanent, full-time position -2 consecutive days off -Tasty staff food served family-style -15% Employee discount in all of our restaurants -£500 referral bonus when you refer a friend -Employee of the Month award -Open Up - free, confidential mental health and wellness support -Regular training & growth opportunities -Mobility across all of our venues in the UK and Europe TI ASPETTIAMO! BIG MAMMA is an equal-opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age, or any other characteristic protected by law.

CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. Paid breaks. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £29,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £4,000 to £6,000pa (uncapped) Total package between £35kpa and £ £37kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye

Manager Key responsibilities: - Manage and supervise the daily operations of the barber shop, including scheduling appointments, managing customer inquiries, and overseeing staff performance. - Ensure that the shop is clean, organised, and fully stocked with necessary supplies and products. - Provide exceptional customer service to all clients and ensure that their needs are met and exceeded. - Maintain a safe and welcoming environment for customers and employees. - Develop and implement marketing and promotional strategies to increase customer base and revenue. - Hire, train, and manage staff members, including barbers, receptionists, and assistants. - Ensure compliance with all health and safety regulations and company policies and procedures.

We’re on the lookout for a top-tier Assistant Manager to join the Northcote Saviour team. If you’ve got the graft, the chat, and the skills to keep the good vibes rolling, this is your chance to shine. What You’ll Do: • Back the General Manager in running the show like a boss. • Lead the team with energy and direction – no passengers here! • Keep the customers buzzing, making every experience one to remember. • Handle the ops: stock, bookings, and making sure the place looking its best. • Be the glue between front and back of house, keeping everything smooth and seamless. What We’re Looking For: • You’re a people person – staff and customers love you. • Solid experience in hospitality or management. • Quick thinker, good under pressure, and always ahead of the game. • Keen eye for detail – nothing escapes you. • Passion for service and keeping the atmosphere 10/10. What You’ll Get: • Competitive pay and perks to match. • Supportive team who have your back. • Room to grow – we want you to smash it here and beyond. • A buzzing work environment where no two days are the same.

The Breakfast Manager is responsible for overseeing the breakfast shift, managing staff, ensuring a high standard of food and service, and maintaining a clean and welcoming environment for guests. They are also responsible for inventory control, scheduling, and addressing guest needs or complaints promptly. Key Responsibilities: 1. Operational Management 2. Team Supervision 3. Guest Experience 4. Administrative Duties 5. Compliance Qualifications: Proven experience in food service management or a related role (preferably breakfast service). Knowledge of food preparation and health safety regulations. Strong leadership and communication skills. Ability to work early mornings and weekends. Problem-solving and multitasking abilities. Customer-service oriented mindset.

About us Maison Gigi is a family-run French bakery and caterer renowned for its exquisite patisserie, specialty coffee, and delicious grab-and-go breakfast and lunch options. Inspired by regional French cuisine, we are passionate about sharing authentic flavours with our loyal customers. To lead our talented team and ensure the smooth operation of our bakery and cafe, we're seeking a passionate and experienced Assistant General Manager. You'll be responsible for overseeing daily production, managing customer cake and catering orders, and inspiring your team to deliver the highest standards of quality and service across all aspects of our business. You will also play a key role in maintaining a safe environment for both our team and our customers. This role requires a self-starter who can take initiative and thrive independently. What You'll Do - Lead and inspire: Manage and motivate a team of bakers, pastry chefs, and baristas, fostering a collaborative and supportive environment. - Oversee bakery production: Plan and manage daily production schedules to meet customer demand and ensure efficient use of resources. This includes: - Managing ingredient inventory and ordering supplies. - Monitoring production quality and consistency. - Implementing and maintaining strict hygiene and food safety standards. - Delight customers: Manage customer cake and catering orders, ensuring personalized service and timely delivery. This includes: Consulting with customers to discuss design, flavours, and special requests. - Processing orders and managing order fulfilment. - Addressing customer inquiries and ensuring complete satisfaction. - Manage the cafe experience: Oversee the daily operations of the cafe, ensuring efficient workflow, excellent customer service, and a welcoming atmosphere. This includes: - Managing cafe staff schedules and training. - Maintaining optimal stock levels of raw ingredients, pastries, and other cafe supplies. - Upholding the specialty coffee standards of preparation. - Champion health and safety: Ensure compliance with all relevant health and safety regulations, maintaining a safe and hygienic environment for both staff and customers. This includes: - Conducting regular risk assessments and implementing necessary safety measures. - Ensuring all staff are trained in food safety and hygiene practices. - Maintaining accurate records and documentation. - Deputize for the General Manager: Assume responsibility for the overall operation of the bakery, café and catering in the General Manager's absence. - Optimize operations: Analyse sales data and customer feedback to identify areas for improvement and implement strategies to enhance efficiency and profitability across the bakery and cafe. - Maintain visual appeal: Ensure the bakery and cafe maintain a visually appealing and inviting atmosphere, with attractive displays and impeccable cleanliness. What you'll bring - Proven experience as a Bakery Manager, Cafe Manager, or in a similar leadership role within a bakery or cafe environment. - A passion for French pastry and a good understanding of baking techniques and ingredients. - Knowledge and appreciation of specialty coffee, with experience in managing a cafe environment. - Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines. - Strong leadership and communication skills to effectively manage and motivate a team. - A customer-centric approach and a commitment to providing outstanding service. - A thorough understanding of health and safety regulations and best practices in a food service environment. A self-starter mentality with the ability to take initiative, work independently, and solve problems effectively. In return - Join a dedicated team: Become part of a passionate and supportive team that takes pride in delivering exceptional quality and service. - Competitive salary and holidays: Receive a competitive salary plus bonus and 28 days of holiday to enjoy your time off. - Amazing staff meals: Enjoy delicious staff meals prepared with the same care and attention as our customer offerings. - Central location: Work in a vibrant and easily accessible central London location. - Company pension: Benefit from a company pension scheme to support your future financial security. - Cycle to work scheme: Take advantage of our cycle to work scheme to save money and stay healthy.

📦 Removals Coordinator Wanted – Join Our Dynamic Team at Get Removals! 📦 Are you an organized, detail-oriented professional with a passion for logistics and customer service? Get Removals, a leading removals company in London, is seeking a proactive Removals Coordinator to manage and oversee our moving operations, ensuring a seamless experience for our clients. 📍 Location: London (Hybrid/Remote Options Available) 📄 Employment Type: Full-Time 💰 Salary: Competitive + Bonuses What You’ll Be Doing: Managing the end-to-end coordination of residential and commercial moves Liaising with clients to understand their moving requirements and provide tailored solutions Scheduling and dispatching removal teams efficiently Preparing and reviewing job quotes, contracts, and invoices Coordinating with drivers and moving teams to ensure smooth execution of services Handling any last-minute changes or challenges with a solution-focused approach Maintaining records and reports to track job progress and customer satisfaction Ensuring compliance with health and safety regulations and company policies What We’re Looking For: Previous experience in removals, logistics, or customer service coordination (preferred) Exceptional organizational and multitasking skills Strong communication skills – both written and verbal Proficiency in using scheduling and CRM software Ability to work under pressure and meet deadlines A problem-solving mindset with a proactive approach to challenges Flexibility to adapt to changing workloads and client demands Why Join Us? ✔ Competitive salary with performance-based bonuses ✔ Flexible working options (hybrid/remote) ✔ Career growth opportunities within a growing company ✔ Friendly and supportive work environment ✔ Exciting and dynamic industry – no two days are the same! If you’re ready to be the backbone of our operations and help clients experience stress-free moves, we want to hear from you! 📩 Apply now by sending your CV. Join Get Removals and help us make moving effortless for our customers!

Registered Manager Bluebird Care Oldham – Setting the Standard in Premium Home Care About the Role Are you a passionate and experienced care professional ready to take your career to the next level? Bluebird Care Oldham is seeking an exceptional Registered Manager to lead and oversee our premium at-home care services. As a market leader in high-quality private care, we are dedicated to delivering outstanding, people-focused services that make a genuine difference in our customers’ lives. In this vital leadership role, you will be responsible for ensuring operational excellence, maintaining compliance with regulatory standards, and fostering a culture of compassion and professionalism within the team. Key Responsibilities • Leadership & Operations: Manage and lead the daily operations of our care services, ensuring exceptional service delivery. • Care Planning: Develop, implement, and review bespoke care plans tailored to meet individual customer needs. • Team Management: Inspire and support your team, driving a positive workplace culture and facilitating ongoing training and development. • Regulatory Compliance: Ensure full adherence to CQC standards and all relevant legislation. • Customer Engagement: Build and nurture strong relationships with customers, their families, and external partners to ensure the highest levels of satisfaction. • Continuous Improvement: Lead initiatives to elevate the quality of care, fostering innovation and best practices. What We’re Looking For; • Experience: Proven track record in a care management role, with a strong understanding of home care, dementia care, and senior care practices. • Qualifications: Level 5 Diploma in Leadership for Health and Social Care (or equivalent), or willingness to work towards this. • Leadership Skills: A confident leader with the ability to inspire, motivate, and manage a dedicated care team. • Communication: Outstanding interpersonal and written communication skills to engage with customers, families, and professionals. • Commitment to Excellence: A passion for delivering outstanding care and achieving the highest quality standards. • Driving License: A full, clean UK driving license is essential. Why Join Bluebird Care Oldham? Bluebird Care Oldham is a family-founded business and part of the UK’s largest provider of private, premium home care. With over 20 years of experience, we are committed to delivering customer-focused care that prioritises dignity, independence, and respect. We offer: • A competitive salary reflective of your experience and expertise. • Comprehensive benefits, including ongoing professional development and career progression opportunities. • The chance to make a meaningful impact while working with a supportive, values-driven team. Join Us If you are ready to embrace an exciting and rewarding challenge with a leading care provider, we want to hear from you. Be part of a team that places quality care and people at the heart of everything we do. Bluebird Care Oldham is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note: Only candidates meeting the essential criteria will be contacted for an interview.

Senior supervisor - Award Winning Pub, Bar and Restaurant Group Urban Pubs and bars are currently recruiting for a talented and highly skilled Assistant Manager with personality & charisma for our amazing bar Harrild and Sons in the city. Looking for someone that is passionate about food and drinks as well as having a good time. Role • As supervisor you will support the General Manager in all aspects of running the venue as if it were your own business. • Be business savvy and demonstrate great commercial acumen. • Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. • You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What We Looking For • "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own • Be cool, calm and collected, manage pressure with ease, nothing can phase you • You’re not precious. We leave our egos at the door and help get sh*t done • Must have minimum 2 years’ experience as a manager depending on the property being looked at • Solid communication and organisational skills, be approachable • Superb customer & floor service skills • Strong all-round business knowledge from financials to customer satisfaction • An entrepreneurial flare • Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun • Personal License holder beneficial What's In It For Me • A competitive salary & bonus scheme • Training and development • Career progression and promotion opportunities with regular new openings around the corner • Get out and about, you automatically get discounts across all our pubs, bars and restaurants • The opportunity to make strategic decisions within your business – take ownership and Be Fearless • Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere • 28 days holiday • Goes without saying, but we’ll feed you during your shift • Employee Assistance Programme (EAP) • Good people know good people - an awesome referral scheme • Access your Wages anytime through Wagestream • Birthdays are for celebrating, so have the day off on us • Cycle to work scheme Interested in hearing more, get in touch so we can arrange to meet up and show you around

We are seeking an experienced and passionate General Manager to oversee operations at our fish restaurant. The ideal candidate will ensure excellent customer service, manage daily operations, and drive profitability while maintaining a high standard of quality and sustainability in seafood offerings. Key Responsibilities: Operational Management: Supervise day-to-day restaurant operations, ensuring smooth service flow. Maintain food safety, hygiene, and quality standards. Oversee kitchen and front-of-house teams to ensure consistency and efficiency. Team Leadership and Training: Recruit, train, and motivate staff to deliver exceptional customer service. Manage scheduling, performance reviews, and conflict resolution. Customer Experience: Address customer feedback and complaints promptly and professionally. Ensure an inviting atmosphere and maintain high service standards. Inventory and Cost Control: Manage inventory, ordering, and supplier relationships to ensure fresh, high-quality seafood. Monitor food and labor costs to maximize profitability.

We are looking for a happy and responsible leader to manage one of our beautiful vegetarian restaurant shops in the City of London. Experience in a similar role would be great, but most important is a positive attitude and the desire to learn and grow with us. The perfect candidate should be very strong in people skills, great communication and a bubbly personality. Role & Key Responsibilities: - Managing every aspect of the shop and leading the team to success every day - Ensuring that the highest quality service is consistently delivered to our customers - And so much more... If you liked what you read so far, we would love to meet you for an interview, please drop us your application. Thanks and hope to see you soon! 🌶

The Elbow Room is looking for an experienced, enthusiastic, passionate and level headed Catering and Bar Manager to join our close-knit team and run daily shifts. The Elbow Room is an established, exciting and competitive business. As soon as our customers walk through the door, they will get that high energy buzz rush through them whilst feeling that competitive drive and you will be part of the team that delivers on that! As a Catering and Bar Manager, you will need to stay calm under pressure, be capable of inspiring and encouraging the bar and floor staff and be professional with customers at all times ensuring they are been offered the best service. You will support the Manager with any complaints and any issues with staff. You will have the opportunity to come up with new promotional ideas and will be able to help shape the business. The main responsibilities for the Restaurant and Bar as follow: -Plans catering or bar services and supervises staff. -Decides on the range and quality of meals and beverages to be provided, discusses customer's requirements for special events or occasions. -Purchases or directs the purchasing of supplies and arranges for the preparation of accounts. -Verifies that the quality of food, beverages, and waiting service meets requirements and ensures kitchen and dining areas are kept clean in compliance with statutory requirements. -Checks that supplies are properly used and accounted for to prevent wastage and loss and to keep within budget limits.

We are looking for someone great to lead up our team in Soho, As head of the table, you will be responsible for delivering excellent service to our dine-in customers but also able to manage high volume of delivery and take/away orders. You also must be a team player and lead by example We are proud of what we do and we expect the same from our team. You will need: - to be flexible and have previous experience in customer-facing role - Understand P&L's - Stock control - Managing the team hiring and firing. - Work in tandem with the head chef. - be an excellent communicator and good at managing a team - be able to work under pressure - positive and friendly attitude - knowledge of food and drinks service There is also a £6k bonus scheme for reaching targets. We offer supportive and fun working environment with loads of career opportunities.

As an Assistant Manager at Travelodge, you would be responsible for leading, coaching and motivating the hotel teams. Your role would also include: Making sure rooms and communal areas are cleaned by company best practice Ensuring food is prepared and presented to brand standard. Maximising food and beverage sales by cross and upselling. Reviewing customer feedback to produce targeted action plans Working with team members to create personal development plans Recruiting motivated team members and making sure they have a warm induction Reporting and overseeing any repairs or maintenance needed Additional responsibilities include rota management, banking and health and safety 40 hours per week (typically 3pm to 11pm, 13pm to 23pm and occasionally 7am to 15pm) The ideal candidate for this role will have preferably been Supervisor/Leader or equivalent, in a customer facing industry and will have led a team. Experience of a food and beverage operation isn't essential, but would be advantageous. At Travelodge, we value your attitude and character as much as your experience. The behaviours that are most important to us are Care About People, Attention to Detail and Drive for Results.  Benefits include: 50% discount on rooms plus food and drink Discounts for friends and family with thousands of rooms at £14.99 £50 voucher on each work anniversary Additional holiday with each year of service  Discounts off many high street retailers and mobile phone bills Pension scheme totalling 8% (employer contribution 3%)

Assistant / Graduate Project Manager An existing opportunity to work with a growing Design and Build contractor in London. We collaborate closely with contractors, architects, project managers, and engineers to deliver various projects, from private residential to more significant corporate developments. We ensure each project meets high standards within budget and timeframe while staying updated with industry advancements. Person Specification and Responsibilities: Assist in planning, tracking, and delivering projects on time and budget. Manage day-to-day construction activities on designated projects. Maximize profitability and client satisfaction while maintaining schedules, health and safety standards, security, and quality control. Maintain health and safety procedures, including PPE use, risk assessments. Manage site facilities and rules, coordinate sub-contractors. Complete site-based documentation and site diary accurately and timely. Communicate updates to stakeholders and ensure seamless execution. Manage project documentation and provide progress reports. Attend meetings and prepare the health and safety file. Conducted work inspections and handled other management requests. A commitment to delivering a best value service to customers. Qualifications: Have experience as a Junior Project Manager or Project Administrator wanting to step up into a Project Manager’s role. Your experience could be from a Junior Project Manager / procurement or project administration capacity. A background in project management, construction, or a related field would be advantageous. Knowledge of building and health and safety legislation The ability to work under pressure and meet tight deadlines. Attention to detail, strong communication, and organizational skills. Someone who enjoys a good bit of problem solving Hyper organised; capable of working on lots of projects simultaneously and prioritising them Calm under pressure and able to make super quick able to pick things up quickly and hit the ground running What We Offer: Exposure to diverse industries and innovative projects. Guidance from seasoned project management professionals. Competitive salary with opportunities for growth.

Job Title: Bar Supervisor Location: The New Explorer Salary: Competitive + Benefits Hours: [Full-time/Part-time] About Us At Greene King, we pride ourselves on creating memorable experiences for our guests. With a legacy of exceptional hospitality, we are seeking a passionate and driven Bar Supervisor to join our team. The Role As a Bar Supervisor, you’ll play a key role in the daily operation of the bar. Your responsibilities will include: • Leading and motivating the bar team to deliver outstanding customer service. • Supporting the management team with staff training and development. • Ensuring smooth day-to-day running of the bar, including stock management and cash handling. • Maintaining high standards of cleanliness and compliance with health and safety regulations. What We’re Looking For We’re looking for someone with: • Previous experience in a bar or hospitality role. • Leadership skills with the ability to inspire a team. • Strong communication and organizational skills. • A passion for delivering great service and creating a positive atmosphere. What’s in It for You? We believe in rewarding our team’s hard work. You’ll enjoy: • Competitive pay & benefits • 33% discount across all Greene King pubs and restaurants. • Opportunities for career progression through our training programs. • Access to our employee assistance program for well-being support. • Flexible scheduling to suit your needs. Join Us Ready to take the next step in your hospitality career? Apply now to become a Bar Supervisor at Greene King and be part of a team where your passion and skills will be valued. Greene King is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Introduction You’re a person who’s good with people and you’ve got ambitions for your career. Here’s an opportunity not to miss. This is a job where with every passing day you get to learn and grow as a leader, And if you impress, the role’s the perfect stepping stone to a General Manager position in our expanding UK business. We’ll task you with directing and supervising the team in the fast-paced setting of a Pizza Hut Delivery operation. The biggest part of the role is motivating the team to turn the orders around, keep the customers happy and maximise those all important profits. The Ideal Candidate Here’s what we’re looking for Proven experience within a fast paced customer service setting. Experience of coaching, supporting or supervising team members/peers. Excellent IT, communication, planning, organising and time management skills. High standards and pride in your work. Eligibility to live and work in the UK. About The Company Life Unboxed at Pizza Hut Life Unboxed is our promise to our people. At Pizza Hut Delivery you can make friends, have fun and become your best. You can look forward to world class training and a culture that celebrates achievements. There’s also plenty of potential to progress your career – the next step is General Manager and then there’s further to climb if you’re ambitious.