Offres customer manager à Royaume-Uni

At Honi Poke, our supervisors are energising the team, delighting our guests, and ensuring we serve fresh, feel-good food every day. As a Supervisor you’ll be accountable for the business performance of your shop. Core Responsibilities: • Help to build a profit plan that keeps People, Hospitality, and Quality front and centre., • Help to manage controllable costs like labour and waste to hit targets., • Use KPIs to drive shop performance through regular review and team development., • Work closely with your General manager and Area Manager to continuously improve performance., • Help to oversee stock control and inventory management to ensure availability and minimise waste. This is You: • A confident communicator who leads with honesty and energy., • Detail-focused, spotting the small stuff that makes a big impact., • Comfortable working across all roles, from mise en place to leadership., • A true team leader who brings people together and earns their trust., • Passionate about food, service, and creating a great place to work., • Entrepreneurial, solutions-driven, customer-obsessed, and calm under pressure., • Always listening, learning, and helping others grow. If you’re reading this and thinking, “This is me”, we’d love to hear from you. Get in touch and let’s talk!

We are looking for a motivated and experienced Supervisor/Assistant Manager to join our friendly team. In this role, you will support the management in overseeing daily operations and ensuring the highest level of customer satisfaction. Your responsibilities will include managing staff, maintaining inventory, and ensuring compliance with health and safety regulations. This position requires strong leadership skills, excellent communication abilities, and a commitment to providing exceptional service. Join us and contribute to our welcoming environment where every team member plays a key role in our success.

New Bar in Central London requires a supervisor Must have sufficient cocktail and wine knowledge. Fine wine knowledge ideal. WSET preferred Create authentic, custom guest experiences through a high level of attention and service. Opening and closing of the venue Cash up Responsible for staff management Ordering and receiving wine. General maintenance and cleanliness of the venue Qualifications: 2+ years bar experience preferred Very good knowledge in wine Positive attitude Experience managing employees Job Type: Permanent

The Wolseley is an all-day café-restaurant, serving a wide variety of British and European classics. The Wolseley opened its doors on Piccadilly in 2003 and has since earned its reputation as one of London's most respected restaurants. At The Wolseley Hospitality Group, We create Places where People feel they Belong. Why work with us as a Maitre d'? • Enjoy a generous discount across our restaurants on food and drinks., • Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers., • Enhanced Maternity and Paternity leave to support working families., • Group-wide access to mental health counselling, legal and financial advice., • Advance access to earned wages via Wagestream., • A unique and varied training calendar including supplier trips, masterclasses and visits. Visit our career page for a detailed list of our benefits We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture. The role of a Maitre d': • Take responsibility for a smooth table allocation for both walk-ins and bookings in all restaurant sections, managing turn times effectively., • Anticipate guests' needs, timely communicating any special requests to floor and kitchen -- be proud to coordinate all departments!, • Contribute to building a regular customer base, warmly engaging with guests from door to table and beyond - you are our greatest asset! The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.

Hi there, it's Magda and Luigi here. We believe that Pizza equals Happiness, and you have a role to play in that! Pizza Pilgrims Chelsea is looking for an amazing person to we join our front-of-house management team. You’ll be joining a team that’s passionate about making sure the pizzeria vibes are always great - creating happy moments that our customers will remember, along with serving great pizza obviously! It doesn't matter what your experience is, it's all about the can-do attitude in Pizza Pilgrims. What do we do for you? We have a dedicated Training Academy so you can be sure we will invest in you. From your initial training to set you up for success through learning & developing skills life skills that will stay with you forever & support your career. We pay you an hourly rate + tronc for every hour you work Ensure you have lots of fun while you work with us. Give you endless amounts of Pizza!

We are seeking a dedicated and experienced Managers (Front of house, Kitchen) to lead our team in a dynamic restaurant environment. The ideal candidate will possess strong leadership skills and a passion for hospitality, ensuring exceptional service and high standards of food quality. This role requires a hands-on approach to managing daily operations while fostering a positive team culture. Responsibilities Oversee daily restaurant operations, ensuring smooth and efficient service Supervise and train staff in food preparation, cooking techniques, and serving protocols Maintain high standards of food safety and hygiene in accordance with regulations Manage inventory, including food production and kitchen supplies Collaborate with the culinary team to develop menus that reflect current trends and customer preferences Implement training programmes for new employees, focusing on hospitality and customer service excellence Handle customer inquiries and complaints professionally to ensure satisfaction Monitor staff performance, providing feedback and support for professional development Experience Proven experience in a supervisory or management role within the restaurant or hospitality industry Strong culinary experience with knowledge of food preparation, cooking, and food safety standards Previous experience in team management, demonstrating effective leadership skills Familiarity with kitchen operations and barista experience is advantageous Excellent communication skills with the ability to motivate and inspire a diverse team We invite passionate individuals who thrive in fast-paced environments to apply for this exciting opportunity to lead our team towards success.

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

Overview: Holiday Inn London – Kensington High Street, one of Europe's largest Holiday Inns, is seeking a dynamic and experienced Bar and Lounge Supervisor to join our team. This role is pivotal in overseeing the operations of our lobby lounge bar and in-house Starbucks Cafe, ensuring exceptional hospitality experiences for our guests. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Responsibilities: Manage daily operations of the lobby lounge bar and in-house Starbucks Cafe, including staffing, inventory management, and quality control. Lead team members to deliver outstanding customer service and memorable guest experiences. Foster a culture of teamwork and collaboration among baristas, bartenders, and serving staff. Implement and maintain high standards of service, cleanliness, and safety in both bar and cafe areas. Develop and execute innovative beverage and food offerings that align with brand standards and guest preferences. Ensure compliance with licensing laws, regulations, and safe serving practices. Handle guest inquiries, concerns, and complaints promptly and professionally. Work closely with the Food & Beverage Manager to achieve financial goals and maintain cost control. Recruit, train, and develop team members to enhance their skills and career progression. Collaborate with the marketing team to promote bar and cafe offerings and drive revenue. Requirements: Previous experience in a similar role, preferably in a high-end hotel or independent cocktail bar/brasserie setting. Exceptional customer service skills with the ability to resolve issues diplomatically. Strong leadership qualities with a magnetic personality that inspires the team. Knowledge of licensing laws, regulations, and safe serving practices. Flexibility to work nights, weekends, and holidays as required. Excellent communication and organizational skills. High level of integrity and accountability. Benefits: Competitive salary plus benefits and Tronc. Opportunities for career development within a commercial and ambitious brand.

We’re on the hunt for experienced Supervisors to join our teams. Open from late morning to late evening, offering a dining menu to suit all occasions with dishes such as our infamous Burgers, delightful small plates and our tasty Traditional Pub Food. Behind the bar our experienced team mix up some of London’s best cocktails, signature gin and tonics and premium craft beers; perfect for after-work drinks or a meal with that special someone. What's it all about: Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality Able to take responsibility for your team on shift to ensure service standards and safety/ security expectations are all met to the highest of standards Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience Able to deal with customer queries quickly and professionally Always willing to learn new skills and explore opportunities, be approachable and encourage ideas Able to support the Management team to deliver set goals Able to promote and market the venue, private hire spaces and events as appropriate to our customers What’s in it for me: Competitive hourly rate + tronc Comprehensive training and ongoing development Clear career progression with regular new openings nearby Staff discounts across all pubs, bars, and restaurants Team trips, incentives, and socials in a warm, family-like culture Free meals during shifts Employee Assistance Programme (EAP) via Licence Trade Charity Lucrative referral scheme – earn up to £1,000 per successful referral Access to Stream to draw wages as needed Birthday day off on us Cycle-to-work scheme Length-of-service rewards Ready to join a dynamic, people-first team and bring the magic to our City venue? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!

Job overview To provide a consistent, professional approach to all guests through the highest standards of product and service. To actively contribute to meeting and exceeding hotel targets. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Duties and responsibilities Sales and Revenue: To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times Costs and efficiency: To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Customer relations: Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times Operational requirements: To answer all telephone calls and guest requests in a polite and professional manner Meeting rooms bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Function rooms are prepared, maintained and cleared Able to set up functions’ rooms Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Functions rooms are prepared according to the requirements of business Conference breaks are served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times Skills: Excellent customer service skills. Commercial awareness. Flexibility. Good interpersonal skills. Communication skills. Problem-solving skills. Organisational skills. Teamwork skills.

We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish Restaurant, As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our Restaurant and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. Thanks for your interest. If you’d like to be part of our team, then apply now!

Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, Kitchen and bar teams, mentoring, motivating and inspiring them to deliver the best Caffe Concerto guest experience possible. In return, our assistant managers will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: -50% staff discounts in all our venues even on your days off -Extra service charge -Flexible weekly time table. -Annual holidays of 4 weeks. -Learning and development opportunities. -Free meals during working hours. Requirements: -Positive attitude and experience is required. -Must have the stamina to work full time be flexible and do long shifts. -Be able to reach, bend, stoop and frequently lift up to 50 pounds. -Possess excellent basic math skills and have the ability to operate a cash register or POS system.

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

Do you like great food and great people and a relaxed working environment? If you are passionate about great food and leading a team of like minded people to give the very best customer experience then look no further. We are the Good Life fam, where our people and the quality of our food come first. The right candidate will be ambitious, hardworking, caring, likes to have fun and loves their team. Offer - Competitive salary Development and further opportunities for the right candidates Free meal and unlimited coffee on shift Friendly operating hours (Store operates between 8am and 9pm – Monday to Friday - Weekend hours 8am to 5pm) Xmas break ❤ (3-4 days) Role Create a pleasant atmosphere for our customers and team Manage product quality and productivity Training and coaching team Looking after the store’s KPIs Maintaining food and health & safety standards We look forward to hearing from you! The Good Life Team

Assistant Manager – Greek Street Live, Soho, London Location: Soho, London, W1 Salary: Competitive, dependent on experience + performance bonus Hours: Full-time, focusing heavily on evening and late-night shifts Are you an operational wizard with a passion for world-class hospitality, live music, and the electric buzz of Soho nightlife? Greek Street Live has become a cornerstone of Soho's vibrant culture, renowned as a live music institution featuring world-class artists and bands operating as a dynamic, high-volume, wet-led venue. We are currently seeking an experienced and dedicated Assistant Manager to help lead our talented team. This role is perfect for a resilient leader who thrives under pressure and excels at managing complex operations where high-volume bar service meets premium dining. The Venue: A Soho Institution in the making Greek Street Live is a venue of two halves: by early evening, we host a popular and growing restaurant service, catering to discerning diners with pre-theatre menus, exquisite à la carte options, and set dining experiences. As the evening progresses, we transition into a buzzing, late-night hub where world-class live music takes centre stage and our bar becomes a high-volume, wet-led party bar. Your challenge will be ensuring excellence across both dimensions. The Role: Assistant Manager Reporting directly to the General Manager, the Assistant Manager is the operational driving force of the venue during all service hours, with a specific focus on managing the demanding evening and late-night trade. Key Responsibilities & Job Description 1. Operational Leadership & Management (Late Night Focus) • High-Volume Bar Management: Lead the floor and bar teams during peak evening hours, ensuring seamless and rapid drink service in a wet-led environment., • Licensing & Compliance: Ensure strict adherence to licensing laws, health & safety regulations, and security protocols during all late-night operations and closing procedures., • Venue Security: Manage door staff and security to maintain a safe, inclusive, and world-class atmosphere for all guests and performers., • Closing Procedures: Oversee all end-of-night duties, including end-of-shift reporting, secure lock-up, and preparing the venue for the following day. 2. Restaurant & Service Excellence • Dining Service Oversight: Supervise the restaurant team during busy service times (especially pre-theatre and evening dining), ensuring high standards for food quality, timing, and service., • Kitchen Liaison: Act as the primary link between the front-of-house and kitchen teams to ensure efficient delivery of pre-theatre and à la carte menus., • Guest Experience: Proactively manage guest feedback and resolve issues on the spot, ensuring every customer—whether they're here for dinner, a set menu, or late-night cocktails—receives a brilliant experience. 3. People Management • Team Development: Lead, motivate, and train FOH staff, providing continuous coaching and support to build a high-performing and engaged team., • Scheduling: Assist the GM in creating efficient staff rotas, managing holidays, and controlling labour costs., • Recruitment: Assist in the recruitment and onboarding of new FOH talent. The Ideal Candidate • Proven experience (2+ years) in an Assistant Management or Supervisory role within a high-volume, late-night licensed venues in London., • Demonstrable experience managing both wet-led operations and a successful dining service simultaneously., • Exceptional organizational skills, with the ability to switch between restaurant operations and live music/bar service effortlessly., • A current Personal Licence Holder or a willingness to obtain one immediately., • Financial acumen, with experience controlling stock, managing costs, and handling cash procedures., • A true passion for hospitality, live music, and maintaining the highest standards of service and energy. Perks of the Job • Monthly bonus., • 28 days paid holiday per year., • 50% off visits to our venues., • Complimentary membership to our sister venue the iconic Gerry’s Club., • Full paid training and development provided., • Be at the heart of London’s West End and the Soho theatre scene., • A vibrant, fast-paced, and highly rewarding working environment., • Opportunity for genuine career progression within an independent, established institution.

Exciting new opportunity with a major catering operator at The Excel Exhibition Centre London E16. Due to a development in the business, we’re looking for a new Supervisor. Highly competitive rates of pay and benefits on offer with flexible working hours available. Position available immediately. If you’re seriously interested in the role, in the 1st instance get in touch and send your CV with contact details. About us Legacy Koncepts is a collection of unique operations focused on serving customers great food and drink at the Excel Centre London E16. Chozen founded in 2004 is a fresh fast Asian led food outlet. The double unit site located in the boulevard at Excel serves a wide range of hot and cold Asian Food. The business has developed outside the centre and can be found in over 25 locations throughout the UK. Wrapid is a Hot Wrap led business that provides a range of great wraps ready to go alongside a range of sandwiches and Lavazza coffee. Orzo’s Deli situated at the West entrance offers a range of hot and cold Italian food including Pasta Pizza and freshly made deli sandwiches. All the sauces and pasta are made on site to our own recipes. Supervisor – Excel Exhibition Centre Outlets Could you shine as Chozen Excel’s next Supervisor? We are looking for an energetic, and flexible individual to work with us in our thriving fast-food outlets here at the Excel Exhibition Centre. You will be required to work a minimum of 25 hours per week / 100 hours per 4-week period on an adjustable shift pattern to suit the dynamic nature of events at Excel. You must be highly organised and able to lead by example, a dedicated team that will be looking to you for direction and motivation. You will be expected to work efficiently prioritising your workload and always showing initiative. What We’ll Give • £13.50 per hour, review in 6 months., • Minimum 100 hours per 4-week period, more in busy periods, • Based at Excel London, • Company Benefits include an hourly performance and time keeping bonuses of up to £1.50 per hour after you have successfully completed your 3-month probation period., • Access to a wide range of programs to train and develop you., • Pension contribution Role Description This is a part-time plus role for a supervisor located in the Excel Centre London. As supervisor, you will oversee daily operations, manage, but more importantly, lead a team of staff, ensure compliance with company policies and food safety, and coordinate team activities. Responsibilities also include monitoring performance, providing feedback, handling basic administrative tasks, and ensuring organizational goals are met efficiently. Your Key Responsibilities Will Include: Skills and Qualifications Who you are: Our Ideal Supervisor will • Be passionate about exceptional customer service., • Have previous Quick Serve Restaurant experience in a similar role., • Have experience supervising teams., • Self-motivated and able to multi-task and manage your own workload., • Have knowledge of Asian and Italian food and other world cuisines., • Be an ambitious and motivated individual who is always looking to upskill., • Have a hands-on and can-do attitude to daily tasks. In addition, the ideal candidate would have: • Ability to work at pace, whilst maintaining high standards with an eye for detail., • Excellent time management skills with the ability to work to deadlines., • Some knowledge with Excel and Word., • Excellent numerical skills and can handle large amounts of variable data to assist with ordering and manage stock levels. Benefits • Staff meals included on workdays and entitled to a 50% discount at other times.

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

GAZETTE BRASSERIE GROUP We’re looking for an Assistant Manager to join our team at Gazette South Kensington! If you’re friendly, full of energy, enjoy hospitality and interacting with customers, you’ll feel right at home with us. You’ll need to have some management experience, as the role involves supporting the General Manager with day-to-day operations and helping things run smoothly across our branch as well as communication with other branches. We’re looking for someone who’s hands-on, reliable & confident around people. So if you're dependable, motivated, and good at keeping things running smoothly, you’re exactly who we’re after. If all above sounds like you, please apply to work with us. We’re an small staff that's always up for meeting good people & seeing if we’re a good fit for each other. French speaker is a big plus. Please note: You’ll need to be eligible to work in the UK.

Job Title: Assistant Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Assistant Manager to join us for the launch of our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to set up operations, recruit and train a stellar team, and ensure a successful launch and ongoing success. Key Responsibilities: - Pre-Opening Preparation: Assist in setting up the pub for opening, including staff recruitment, training, and onboarding. Help design workflows, operational systems, and service standards. - Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. - Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. - Launch Support: Assist the General Manager in coordinating the grand opening and initial promotional campaigns to establish the pub as a key destination in Chelsea. - Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. - Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. - Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. - Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. - Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. - Problem-Solving: Calm under pressure with strong decision-making skills. - Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. - Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? - Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. - Dynamic Team Environment: Work with a supportive and ambitious team. - Career Growth: Grow with us as we establish our presence in Chelsea and beyond. - Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!

Live in option available! We are seeking an experienced General Manager to lead our vibrant and high-energy venue. In collaboration with the owners, you will oversee daily operations, ensuring exceptional service, robust financial performance, and a motivated team. Responsibilities include managing all aspects of the venue to ensure smooth operations, driving sales, managing costs, and achieving profit targets. You will lead, train, and motivate the team to provide excellent service, maintain high standards in food, drinks, and customer experience, and report key financials and KPIs to the owners and management. Additionally, you will ensure compliance with licensing and health & safety regulations, recruit and retain high-performing staff, and plan promotional activities to boost revenue. About You: You should have proven experience as a General Manager in a fast-paced hospitality venue, strong leadership skills with a track record of increasing sales and enhancing team performance. You should be passionate about great food, drinks, and delivering outstanding service, confident in managing rotas, stock, and budgets, and able to remain calm under pressure while focusing on solutions. This role is a fantastic opportunity for a hands-on General Manager who thrives in a dynamic environment and seeks to make a significant impact.

GENERAL MANAGER - 45 hours contract. Join the Honi Poke Family! At Honi Poke, we're on a mission to brighten days with our sunshine-infused ethos, love of great food, and the rich, full-on flavours of the Pacific Hawaiian cuisine. Our deliciously fresh poke bowls set us apart, but it's our people who make the true difference. If you're organized, enthusiastic, and a fantastic team player, you could be the perfect fit to join our lovely Honi Poke family. That's the way we bowl! The Role: As our General Manager, you will play a crucial role in: Creating Amazing Customer Experiences: Lead your team to inspire every customer who walks through our doors with a memorable, friendly experience. Maintaining Excellence: Manage a sparkling clean restaurant that adheres to all food safety and health & safety regulations. Driving Operational Efficiency: Utilize your exceptional organizational skills to ensure smooth operations, especially during peak times, with cost-effective stock control and precise ordering. Quality Control: Be passionate about the quality of food and service, making sure our poke bowls always meet high standards. Leading by Example: Get hands-on in daily restaurant activities and lead your team from the front. Developing Talent: Provide training and development opportunities for staff, enhancing their skills and fostering a supportive work environment. What We Offer: Attractive compensation package designed to reflect your valuable contribution. Opportunities for ongoing training and development to help you continue growing professionally. Paid Breaks: Your hard work deserves time to relax and recharge. Enjoy delicious meals provided during your shifts. A generous discount for you and your friends and family to enjoy our menu. Come and Join Our Honi Poke Team! If you're ready to lead a team that's as committed to joy and health as you are, we'd love to meet you. Apply today and let's bring the spirit of Aloha to every bowl and every customer.

We are currently looking for a talented and driven Supervisor, with experience in premium food and bar establishments to join our team. The Slaughtered Lamb is a one of a kind venue, an iconic pub and music venue situated over two floors. Well know for its outstanding service and classic but creative gastro food menu, the Slaughtered Lamb is one of the Citys most loved kept secrets. This is a 7 day music venue that comes to life in the evenings providing the very best in night entertainment, with an extensive craft beer range and delicious cocktails makes the Slaughtered Lamb a great venue to visit. Do you love being the face of a busy pub, working with and guiding the bar team to deliver service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer experience? What's it all about: Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality Able to take responsibility for your team on shift to ensure service standards and safety/ security expectations are all met to the highest of standards Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience Able to deal with customer queries quickly and professionally Always willing to learn new skills and explore opportunities, be approachable and encourage ideas Able to support the Management team to deliver set goals Able to promote and market the venue, private hire spaces and events as appropriate to our customers What's in it for me: Competitive rate per hour + tronc Be part of a brand new opening Training and development Career progression and promotion opportunities with regular new openings around the corner Get out and about, you automatically get discounts across all our pubs, bars and restaurants Team trips, regular incentives and socials – a fun, family atmosphere Goes without saying, but we’ll feed you during your shift Employee Assistance Programme (EAP) to support you across those tough times Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral Access your Wages anytime through Wagestream Birthdays are for celebrating, so have the day off on us Cycle to work scheme Interested in hearing more? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!

Hola!! We are looking for a talented and driven Supervisor, with experience in premium food and bar establishments to join our team at Opera Tavern @ Covent Garden. Do you love being the face of a busy tapas restaurant, working with and guiding the front of house team to deliver service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer experience?

The Duke of York is searching for a talented Assistant Manager bursting with personality and charisma for our team. Your Role: As our Assistant Manager, you’ll support the General Manager take the reins and run the show! Together with full ownership of the venue, your business savvy and commercial acumen will shine. You’ll inspire and develop your team, ensuring exceptional service and unforgettable experiences for our guests. What We’re Looking For: A bold leader who wears their heart on their sleeve Someone cool under pressure who can manage with ease A team player who leaves their ego at the door - it's all about the people Minimum 2 years' experience in a management position overseeing a team Excellent communication and customer service skills A passion for community engagement and a flair for fun! What’s in it for You? Up to £35k p/a + bonus scheme Opportunities for training and career progression Discounts across all our venues Fun annual team trips and regular socials 28 days of holiday to recharge Get your birthday off—on us! Access to your wages anytime through Wagestream Join our awesome referral scheme—earn up to £1000 for successful referrals! If you're ready to step into a role where you can make strategic decisions and create a fun, family atmosphere, then we want to hear from you! Let’s meet up, show you around, and explore the exciting possibilities together!

Job Title: Team Leader – Front of House Reports to: Restaurant Manager Location: Bond Street Department: Front of House / Service Team Job Purpose: The Team Leader is responsible for supervising the front-of-house team to ensure smooth daily operations, excellent guest service, and adherence to company standards. This role involves leading by example, supporting and motivating the service team, and ensuring that every guest enjoys a seamless dining experience. Key Responsibilities: • Team Supervision:, • Lead, guide, and support front-of-house team members in their daily duties, ensuring efficiency, professionalism, and a positive attitude at all times., • Customer Service Excellence:, • Ensure that guests are greeted warmly, seated promptly, and provided with attentive and courteous service throughout their visit. Handle any guest concerns or complaints promptly and professionally., • Operational Coordination:, • Oversee order-taking, food and beverage service, and table management to maintain smooth service flow, particularly during peak hours. Coordinate closely with kitchen and bar teams to ensure accuracy and timeliness of orders., • Training & Development:, • Assist in onboarding and training new team members. Continuously coach and mentor staff to maintain high standards of service and teamwork., • Quality & Standards:, • Monitor presentation, cleanliness, and overall dining environment to ensure all areas meet company hygiene, safety, and brand standards., • Shift Management:, • Assist with opening and closing procedures, prepare shift reports, allocate tasks, and ensure side duties are completed efficiently., • Communication:, • Act as a point of contact between front-of-house and management, ensuring clear communication of updates, feedback, and operational needs. Skills and Qualifications: • Proven experience in a supervisory or senior waiter/waitress role within a hospitality or restaurant environment., • Strong leadership, communication, and organizational skills., • Excellent customer service and conflict-resolution abilities., • Ability to multitask and perform under pressure., • Basic knowledge of food safety and health regulations., • Flexibility to work evenings, weekends, and holidays as required. Personal Attributes: • Positive and proactive attitude., • Team-oriented and supportive., • Reliable, professional, and attentive to detail., • Passionate about hospitality and guest satisfaction. Basic Pay would be £12.21 to £13 + Tips an hour during probation period for 3 months after which it would increase.

Bar Manager – The Chapel Bar, Islington The Chapel Bar is a private hire venue in the heart of Islington, catering exclusively for private events – from birthdays and anniversaries to weddings, corporate functions, and everything in between. We are seeking a capable and experienced Bar Manager to take responsibility for the smooth running of the venue during these events. This is a hands-on leadership role that requires excellent organisational ability, a customer-focused approach, and the confidence to manage both people and operations to the highest standard. The right candidate will have great organisational skills, a can-do attitude, strong customer-facing ability, and some experience in event management. You must also be prepared to roll up your sleeves and get involved to make things happen when required. Key Responsibilities Oversee bar operations for a variety of private events, ensuring service runs seamlessly. Work closely with event organisers to deliver a first-class guest experience. Lead, motivate, and manage bar staff, setting high standards and maintaining team morale. Maintain strong stock control, GP management, and compliance with licensing and health & safety requirements. Manage banking, cash handling, P&L accountability, and rota planning. Act as a visible and confident presence on the floor, engaging with both staff and customers. ll Requirements clearly spoken English language, this includes writing spelling grammar and articulation. Minimum 2 years’ proven experience as a Bar Manager (event management experience desirable). Good knowledge of beer, wine, and cocktails. Understanding of banking, P&L, and rota planning. Excellent stock control and cost management. Outstanding communication and interpersonal skills. A confident, approachable, and outgoing personality. Strong leadership skills, with the ability to stay calm and effective under pressure. High attention to detail and a drive to meet and exceed customer expectations. High attention to developing the buiness understanding management development to enhance staff in the development. What We Offer Competitive salary (depending on experience and ability) Performance-related bonus scheme Opportunity to work in a prestigious private hire venue with a strong reputation for delivering first-class events If you believe you have the skills, experience, and drive to succeed in this role, we’d love to hear from you.

General Manager - £34,000 to £38,000 pa (depending on experience), plus quarterly bonus and no weekend or evening working. At Abokado we prepare delicious and nutritious meals including fresh salads, rice bowls, sushi, breakfast and organic coffee for our wonderful customers in locations in central London. What we offer: £34,000 to £38,000 pa (depending on experience) Quarterly performance-related bonus Mon-Fri only (no weekend or evening working) FT opportunity Guaranteed hours - 45hrs (no minimum hours contracts) Monthly salary payment Excellent training and environment Free delicious meals while on shift 50% off Abokado at all locations 28 days holiday (including bank holidays) Xmas and New Year always off Pension What we’re looking for: An experienced General Manager who is an outstanding leader and never compromises on quality. This is a hands-on role in which you'll be leading and motivating a small team to deliver exceptional quality, service, food safety and financial performance. You'll have previously worked as a Manager in a similar grab-and-go food business and understand the role well. We're looking for someone with: General Manager experience of 2 years + in a branded grab and go or QSR environment (not retail) Excellent with customers and able to lead service from the front High standards of food safety and quality control Proven track record of recruiting and developing crew members Excellent communication skills High energy and positive attitude Reliable and punctual Hard worker and a great team player - you will often be working alongside your crew either FOH or in the kitchen High standards and accuracy Happy with early starts - 6am is typical To apply: Please send your CV and a few words introducing yourself and why you want to join the Abokado family. We will then carry out a phone interview and if successful invite you to a trial the following day.

Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown delivering exceptional dining experiences — and we’re seeking a skilled Restaurant Assistant Manager to support daily operations, oversee the floor, handle admin, and uphold top-tier service. Key Responsibilities: • Assist the Restaurant Managers in overseeing daily operations and ensuring a seamless customer experience., • Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms., • Handle hiring processes, including interviewing and onboarding new staff members., • Maintain accurate records and manage restaurant numbers and financial data., • Support in inventory management and ordering supplies., • Ensure compliance with health and safety regulations., • Address customer inquiries and resolve issues promptly., • Lead and motivate the team to deliver exceptional service. Requirements: • Minimum of 2 years of experience in a similar role within the hospitality industry., • At least 1 reference from a previous employer., • Proficiency in MS Office, including Microsoft Word and Excel., • Strong organizational and multitasking skills., • Excellent communication and leadership abilities., • Ability to work flexible hours, including evenings and weekends., • A proactive approach to problem-solving and a keen eye for detail. What We Offer: • Competitive salary based on experience; £33000 annual salary + £6000 service charge + bonuses; 48 hours a week, • Opportunities for career advancement within the company., • A supportive and friendly working environment., • Employee discounts on meals., • Ongoing training and development opportunities.

Supervisor at Marta Restaurant, Chelsea Marta Pizza Restaurant is a new opening that has quickly built a reputation for authentic Italian-Romana cuisine, delivered with warmth and professionalism in a welcoming atmosphere. Located in Chelsea, we are a vibrant and highly-rated restaurant that brings the true taste of Rome to London. Our menu features classic pizzas and a carefully curated selection of wines, making Marta Pizza a favourite for both casual dining and special occasions. Who We’re Looking For: We are looking for an enthusiastic and experienced Supervisor to play a key role in leading our front of house team. You will be someone who: • Thrives in a fast-paced, vibrant environment., • Has proven experience in hospitality leadership., • Is passionate about delivering outstanding customer service and ensuring smooth daily operations., • Can motivate and support a small team while also working hands-on during service., • Demonstrates initiative, problem-solving skills, and a proactive approach. What We Offer: • 4 Double shifts a week, 3 days off most of the weeks., • A supportive and fun team environment where your contribution is valued., • Delicious staff meals – traditional Romana pizza every shift., • 50% staff discount on our menu., • A competitive salary with opportunities for growth as the restaurant expands. Responsibilities: • Overseeing the front of house team to ensure smooth and efficient service., • Supporting the General Manager in daily operations, including floor management and shift organisation., • Maintaining high standards of customer care, cleanliness, and service consistency., • Assisting with training, mentoring, and developing staff to reach their potential., • Handling guest feedback and resolving issues with professionalism and positivity. If you’re a natural leader with a love for Italian food, strong organisational skills, and a hands-on attitude, we’d love to hear from you!

ASSISTANT MANAGER INTRODUCTION We are excited to announce that we are currently seeking an Assistant Manager to join our talented operations team at our ice cream shop located in St John's Wood. We are looking for a young and talented people-orientated person to represent our company in this store in London. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. ABOUT UNICO GELATO Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Bromley, Holland Park, Gloucester Road, Milan and Lisbon. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. TASKS • Providing high-quality customer service to establish a strong relationship with the local community, • Serving Gelato, pastries and coffee ensuring the company’s quality standard, • Overseeing daily operations, including ordering, counting stock, preparing the rota, • Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff, • Teaching new staff members, • Attending staff meeting, • Maintaining cleanliness, • Ensure cleaning throughout the shop REQUIREMENTS • Previous experience in the food & beverage industry, • Key Focus on cleaning tasks, • Flexibility to work during week-ends, • Able to collaborate within the team, • Willingness to learn, • Strong work-ethic, • Fluent English speaking AVAILABILITY • Up to 45 hours / week, • Location: St John's Wood High Street, NW8 7SE BUDGET Yearly salary: £29,000 Tips

A manager is needed for a takeaway business based in North West London. Duties include getting orders out in time, managing stock levels, customer relations, ensuring food quality and consistency.

Multisite Café & Food Hall Manager About Us At Lean Kitchen Network (LKN), we're not just making food—we're redefining the culinary landscape. We partner with global brands like Twisted, Heinz, Doritos, PepsiCo, and Unilever to create and scale innovative food concepts. With over 300+ locations serving our brands, we work with kitchen operators, hotels, universities, and retailers to enhance customer experiences and drive profitability. By joining LKN, you'll be part of a fast-growing, industry-leading company that turns everyday spaces into culinary destinations. Why Join LKN? • Work directly with top global brands and shape food trends., • Join a dynamic, fast-paced environment where innovation meets execution., • Gain hands-on experience managing multiple locations, with support and mentorship to develop your leadership skills. The Role: Multisite Café & Street Food Manager We are looking for a driven and ambitious manager to oversee our three London-based locations: one café and two street food stalls. This full-time, on-site role is ideal for a junior manager looking to step up and develop their skills in multisite operations, financial management, and leadership. You’ll receive training and guidance to grow into a senior management role. Key Responsibilities ✅ Operational Leadership: Oversee the daily operations of three sites, ensuring efficiency, consistency, and great customer experiences. ✅ Financial Management: Support in P&L management, food cost control, and improving profitability. ✅ Team Development: Recruit, train, and manage a small team, helping them grow while fostering a positive and supportive culture. ✅ Quality & Customer Experience: Maintain high standards of food safety, hygiene, and service across all locations. ✅ Inventory & Supplier Management: Manage stock levels, coordinate with vendors, and control costs. ✅ Process & Efficiency: Implement best practices to improve operations, maximise sales, and enhance customer satisfaction. ✅ Development Kitchen Support: Help manage our development kitchen, where we create and refine some of LKN’s exciting food brands. What We’re Looking For ✔ Experience: Ideal for a manager in a café, QSR, or street food environment looking to take the next step. ✔ Leadership Potential: Strong people skills, with the ability to motivate, train, and develop a team. ✔ Financial Awareness: Some experience with P&L, budgeting, and food cost control is beneficial but not essential. ✔ Operational Know-How: Understanding of food safety, compliance, and health regulations. ✔ Problem-Solver: Ability to multitask, adapt to change, and make decisions in a fast-paced environment. ✔ Detail-Oriented: Strong organisational skills with a keen eye for quality, cleanliness, and efficiency. Grow with LKN! If you're ready to take the next step in your career and gain multisite management experience in a supportive and fast-growing company, we’d love to hear from you! 📩 Apply now and start your journey with LKN!

A great opportunity has arisen to join us in our established Cafe in the heart of St Margarets Twickenham. We need a full time supervisor to work Friday - Tuesday each week. The hours are approximately 39. You’ll need to be a great barista, coffee is our specialty, and enjoy communicating with our lovely customers. And to be a team member. The job will involve opening the cafe, setting it up for the day and closing the cafe, leaving it clean for the next day. If you think you have the skills we need and would like the chance to join us, please get in touch with a cover letter detailing your experience and qualities. We look forward to hearing from you…

Job Title: Order Fulfilment manager About the Role As Order Fulfilment Coordinator at Stanley Ley and Harris & Zei, you will be responsible for ensuring all customer orders — across retail shops, e-commerce, and bespoke services — are processed efficiently, accurately, and on time. You will play a key role in maintaining our reputation for precision and exceptional service. Key Responsibilities Process all incoming orders from online, retail, and wholesale channels. Accurately input order details into the system (Shopify POS, Sellerdeck, Zoho CRM/Inventory). Coordinate with the stockroom and tailoring/production teams to ensure availability. Prepare and organise packing, shipping labels, and courier bookings (e.g., DHL). Track and update order status, ensuring timely dispatch and customer notifications. Liaise with customers regarding order queries, special requests, or delays. Maintain accurate records of orders, returns, and exchanges. Support stock counts and inventory updates when required. Report order trends, issues, or fulfilment challenges to management. Key Skills & Attributes Strong attention to detail and accuracy under pressure. Excellent organisational and time management skills. Confident using digital systems (Shopify POS, Zoho CRM/Inventory, Excel). Clear communicator, both with colleagues and customers. Problem-solver with a proactive attitude. Interest in menswear, tailoring, or fashion (preferred). Working Hours & Location Based primarily at our [Fleet Street / Middlesex Street / Limehouse] locations. Full-time.

CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £31,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £8,000 to £10,000pa (uncapped) Total package between £39kpa and £ £42kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye

Join the Sun where the true you thrives and diversity is embraced. At the Sun we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are. A warm and welcoming family run community locals led business, with a strong tie to the Rugby fraternity. What we can offer you:. Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued. Continuous growth: Engage in learning and development programs to fuel your personal and professional growth. 15% discount on food and drink. What we look for in a Deputy Manager: Someone who can motivate and support the team as well as create a special atmosphere for customers. A capable leader who will relish the responsibility of running the business. A confident manager with great decision-making skills. Interest in learning new skills to enhance your career with our industry leading training and development. Ability to take ownership of problems. Great communication skills Passion for fresh food, great wines, and engaging service.

A great opportunity has arisen to join us in our established Cafe in the heart of St Margarets Twickenham. We need a full time supervisor to work Friday - Tuesday each week. The hours are approximately 39. You’ll need to be a great barista, coffee is our specialty, and enjoy communicating with our lovely customers. And to be a team member. The job will involve opening the cafe, setting it up for the day and closing the cafe, leaving it clean for the next day. If you think you have the skills we need and would like the chance to join us, please get in touch with a cover letter detailing your experience and qualities. We look forward to hearing from you…

We’re Hiring: General Manager – Le Bab Location: London Salary: £36,000–£42,000 per annum (depending on experience) Employment Type: Full-Time Lead with Passion. Create with Purpose. Welcome to Le Bab. Le Bab is not just a restaurant – we’re a movement. Since 2015, we’ve redefined the humble kebab, crafting dishes that blend global gastronomy with classical fine dining techniques. Think ethically sourced, free-range British meat, vibrant seasonal produce, curated craft beer, and inventive cocktails — all served in a buzzing, modern space where hospitality is the star of the show. Now, we’re looking for a General Manager to lead one of our thriving locations, someone who is passionate, driven, and ready to bring the Le Bab experience to life for our team and guests. About the Role As General Manager, you’ll be the face and force behind daily operations. You’ll lead your team with energy and compassion, drive operational excellence, deliver top-tier guest experiences, and help shape the culture that sets Le Bab apart. This is a hands-on role where you’ll be on the floor, mentoring your team, and making strategic decisions that drive performance. We’re not looking for average, we want someone who thrives in fast-paced environments, loves food and people, and knows how to turn great teams into exceptional ones. What You'll Do Leadership & Culture Inspire and manage a vibrant front & back-of-house team. Foster a collaborative, accountable, and fun work environment. Run regular team meetings, performance reviews & training initiatives. Uphold and spread the Le Bab values of Hospitality, Creativity, Hard Work, and Continuous Improvement. Operations & Execution Lead daily service, manage shift reports, and oversee inventory & stock counts. Maintain operational standards including cleanliness, shift planning, and compliance. Collaborate with the kitchen team and head chef to ensure smooth service and product excellence. Guest Experience Champion unrivalled hospitality and consistently deliver 5-star service. Resolve guest complaints with professionalism and empathy. Ensure review scores remain above 4.5★ and NPS above 75. Performance & Profitability Manage budgets, labor costs, stock control, and supplier relationships. Drive top-line sales and implement strategies to grow the business. Monitor KPIs and implement data-driven improvements. Health, Safety & Compliance Ensure all training, documentation, and safety procedures are up to date. Liaise with external suppliers and health authorities. What You’ll Bring Proven experience as a General Manager or senior leader in a fast-paced hospitality venue. Exceptional leadership and communication skills; you bring out the best in others. Strong commercial awareness with a keen eye on performance and profitability. A love for great food, drink, and service. Confidence in handling operations, staff development, and customer feedback. A passion for creativity and a genuine desire to grow with the business. Why Le Bab? Competitive Salary: £36,000 - £44,000 per annum (based on experience) Growth Opportunities: We’re expanding, be part of that journey Training & Development: Access to apprenticeships and advanced management training Creative Freedom: We love new ideas and value your input Team Culture: Supportive, inclusive, and full of energy Perks: Staff meals, incentives, social events, and more Apply Now If you’re ready to lead with heart, hustle, and a hunger for quality we’d love to hear from you.

Days: Monday to Friday Location: City of London What we offer: A competitive salary plus a share of tronc. Salary dependent on position and experience 45-hours over five days a week contract - full time. Pay review after three months (Probation period) Extra hours paid over and above contracted hours. All salaried staff are paid monthly Personal qualities: • Hands-on Management style, • Great Customer Service Skills, • Eye for detail and high standards, • Strong work ethic and able to work as part of a multi-function team., • Good command of English Full training is given Excellent opportunities for development & advancement.

Fresh Pizza and fresh pasta - MODERN concept offering POSITION AVAILABLE IMMEDIATELY BRAND NEW KITCHEN/BAR/DINING SPACE £32,500-36,500 per annum restaurant on one floor 40 hours a week 2 days off 65 cover venue Relaxed and chilled dining setting family friendly/children friendly/dog friendly venue responsibilities: customer focused team oriented individual to achieve the goals of the business cash handling maintenance standards for service Deliveries and ordering for drink stock casual, relaxed all day dining brand new refurbishment and fully renovated venue an opportunity to join a long standing hospitality group with a proven track record for training and development

Job Summary We seek a dedicated and experienced Assistant Manager to oversee operations in our dynamic restaurant environment. The ideal candidate will possess strong leadership skills and a passion for culinary excellence, ensuring that our team delivers exceptional service and maintains high food safety standards. As an Assistant Manager, you will be crucial in supervising staff, managing daily operations, and fostering a positive work atmosphere. Skills and Qualifications • Leadership and Management: Proven ability to lead, manage, and develop a team. • Customer Focus: Passion for delivering exceptional guest experiences. • Communication: Strong written and verbal communication skills. • Problem-Solving: Ability to quickly identify and address issues that arise in a fast-paced environment. • Industry Knowledge: Understanding of industry trends, regulations, and best practices. • Creativity: Ability to suggest new ideas and processes to improve operations. Key Responsibilities • Operational Oversight: Assist in managing the day-to-day operations of the establishment, ensuring all aspects from food and beverage service to housekeeping and front desk run smoothly. • Staff Management: Recruit, train, schedule, and evaluate staff, providing guidance and support to ensure high standards of service and a positive team environment. • Customer Service: Serve as a direct point of contact for guests, handling inquiries, resolving issues, and ensuring a high standard of guest experience. • Quality Control: Monitor and uphold hygiene, health, and safety standards, as well as quality standards for food production and presentation. • Financial Support: Assist the Hospitality Manager with financial targets, including budget adherence, accurate administration, and contributing to profitability. • Inventory & Stock Management: Oversee stock levels, assist with cellar stock security, and contribute to inventory and purchasing decisions based on trends and business needs. • Event Coordination: Support the planning and execution of special functions and events, ensuring they are organized effectively. • Leadership: Lead by example, motivating the team, and taking over managerial duties in the absence of the General Manager. Job Types: Full-time, Permanent ** Salary - 31k - 33k including Tronc Expected hours: Between 45-48h / week Additional pay: Tips • Benefits: Company pension, • Discounted or free food, • Employee discount Schedule: Day shift / Night shift Saturday availability Sunday Closed Ability to commute/relocate: Old Street EC1V 9HL: reliably commute or plan to relocate before starting work (preferred) Work Location: In person Expected start date: Early October 2025

Fresh Pizza and fresh pasta - MODERN concept offering POSITION AVAILABLE IMMEDIATELY BRAND NEW KITCHEN/BAR/DINING SPACE £35,000-£39,000 per annum restaurant on one floor 40 hours a week 2 days off 65 cover venue Relaxed and chilled dining setting family friendly/children friendly/dog friendly venue responsibilities: customer focused team oriented individual to achieve the goals of the business cash handling maintenance standards for service Deliveries and ordering for drink stock casual, relaxed all day dining brand new refurbishment and fully renovated venue an opportunity to join a long standing hospitality group with a proven track record for training and development

An amazing opportunity has arisen in the heart of Primrose Hill. (6mins walk from Chalk Farm Tube, 12mins from Camden Tube) The restaurant has a solid customer base and excellent reviews. We are looking for a passionate shift supervisor who has a high level of service knowledge, organisation and eagerness to advance in beautiful surroundings with excellent fresh food with a comforting atmosphere. Duty Manager rate of pay £13 p/h + service charge Our Duty Managers are responsible for supporting senior managers with various tasks, with a focus on shop vibes, customer experience and staff training, as well as opening, closing and reporting on quieter shifts. We want team players with energy and personality who genuinely care about people having a good time. Experience in a similar setting is compulsory as is a high standard of English. We have a team of brilliant people all with their own unique character who always strive to deliver excellent customer experiences, they are passionate about working for an independent and unique business, and we want you to join them. The starting salary listed can be increased dependant on experience. % of SC & tips add an extra £2.5ph on average.

Reggae Kitchen is a bold and vibrant Caribbean takeaway bringing the authentic flavours of the islands to the heart of the community. We’re now looking for an experienced and highly organised Takeaway Manager to oversee our busy takeaway and delivery service. This role is perfect for someone who thrives in a fast-paced environment and takes pride in delivering top-quality food and friendly service every time. Key Responsibilities: • Lead and manage the day-to-day operations of the takeaway service at Reggae Kitchen., • Supervise and support takeaway staff including counter assistants, packers, and delivery drivers., • Oversee order flow from in-house and online platforms such as Uber Eats, Deliveroo, and Just Eat., • Ensure all food is prepared, packed, and presented to high standards before leaving the kitchen., • Communicate effectively with the kitchen team to maintain efficiency and accuracy., • Handle customer queries, issues, and complaints promptly and professionally., • Maintain stock levels of packaging, condiments, and other takeaway supplies., • Uphold cleanliness, hygiene, and food safety standards at all times., • Monitor performance of third-party delivery services and identify ways to improve service., • Experience in a similar role within a fast-paced takeaway, restaurant, or food delivery environment., • Confident in managing a small team with strong leadership and communication skills., • Organised, reliable, and able to stay calm under pressure., • Comfortable using delivery apps, POS systems, and managing multiple orders at once., • Passion for Caribbean cuisine and culture is a big plus., • Strong customer service skills and a proactive attitude., • Competitive salary with performance-based bonuses., • Staff meals and generous discounts on Reggae Kitchen favourites., • Opportunity to grow with a fast-rising Caribbean food brand., • Supportive and community-focused team culture., • Ongoing training and development opportunities.

As the Supervisor for the Takeaway Zone and restaurant, you will be responsible for managing day-to-day operations, ensuring smooth service, maintaining food quality, and leading the takeaway staff. You will play a key role in customer satisfaction and the overall success of the takeaway section, while also assisting the General Manager with administrative and operational duties, like closing duties

Job Opening: supervisor – Italian Restaurant Location: cockfoster Employment Type: Full time About us : We are an authentic Italian restaurant . Our focus is on creating memorable dining experiences through exceptional service, delicious cuisine, and a warm, welcoming atmosphere. Position Overview We are looking for an enthusiastic and experienced supervisor to join our team. The ideal candidate is passionate about hospitality, thrives in a fast-paced environment, and can support the Restaurant Manager in day-to-day operations. Key Responsibilities Assist in overseeing daily front-of-house operations to ensure smooth service. Supervise, train, and motivate staff to deliver excellent customer experiences. Handle customer inquiries, feedback, and complaints with professionalism. Maintain health, safety, and hygiene standards. Step in as acting manager when needed. Qualifications Previous experience as a Supervisor, or Team Leader in hospitality (restaurant experience preferred). Strong leadership and communication skills. Knowledge of Italian cuisine and wine is a plus. Ability to multitask and stay calm under pressure. Flexible availability, including evenings, weekends, and holidays. What We Offer Competitive salary . Staff meals and discounts. Opportunities for career growth within our restaurant group. A supportive and team-oriented work environment. How to Apply If you are passionate about Italian food, hospitality, and leadership, we’d love to hear from you! Jordan Job Type: Full-time Work Location: In person

We are looking for an experienced, ambitious and enthusiastic Supervisor, with high standards and a true passion for great food and people, to join our young and expanding farmily! Supporting the Assistant Manager in running the day-to-day restaurant operations, delivering excellent customer service and a consistent high food quality, the Supervisor will also ensure the front of house team performance and standards. What We Offer: • Salary up to £14.65 (including £1 weekly team bonus)., • Daily food allowance during shifts with unlimited coffee., • 50% discount across all our restaurants when off duty., • Unlimited coffee on shift., • You will never work on your Birthday and be paid for it!, • Healthcare cash plan., • Discount on our Pantry selection like a tahini chocolate spread., • Monthly team socials and annual parties., • Opportunities for development in the company., • Green Commute – Cycle Scheme., • Employee Assistance program (supporting mental health and well-being). Key Responsibilities: • Supervise and lead the Foh team during service, • Monitor cleanliness, presentation and standards of the shop, • Leading the front of house team in delivering an excellent customer service., • Training, coaching and developing the front of house team., • Ensuring the correct Health & Food Safety standards are always followed. What makes a great Farmer? • Previous experience in a supervisor role or a team-leader, • Colourful personality and individuality, being Bold but Humble., • Passion for great food and people., • Caring for your team, driving their progression. At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandannas! Does this sound like you? Apply here! We are looking forward to hearing from you!