Housekeeper - UHNW Family, London
3 days ago
City of London
About the Role: A family in London is seeking an experienced Housekeeper for an ultra-high-end household. The property spans 1,200 m² across 4 floors and includes a SPA, pool, sauna, hammam, and gym. We are looking for a professional with a proven “silent service” approach and exceptional attention to detail. Requirements: • 3+ years’ experience in private UHNW households with a proven “silent service” approach., • Strong professional housekeeping skills; knowledge of care for premium materials., • Confident with household equipment (humidifiers, dehumidifiers, air purifiers, cleaning systems, basic apps/timers)., • Laundry expertise, including delicate items and high-value wardrobe care., • Clear, concise communication; basic English proficiency is required for safety and coordination., • Excellent time management, precision, discretion and organisation. Premium Housekeeping & Presentation • Maintain exceptional cleanliness across all 4 floors: reception rooms, SPA/pool/sauna/hammam, gym, 5 bedrooms, studies and family areas., • Daily and weekly cleaning cycles, including specialist care for stone, solid wood, metals, leather and high-end finishes., • Ensure comfortable ambience: temperature, humidity, air quality, lighting., • Monitor sensors (temperature, humidity, PM/CO₂ where applicable)., • Maintain humidifiers, dehumidifiers, air purifiers and extraction systems; clean filters, descale tanks and run devices in agreed modes., • Full laundry cycle: sorting, delicate washes, gentle drying, steaming/ironing., • Care for children’s clothing, luxury fabrics and labelled sets., • Within the agreed 17:00–20:00 window: air rooms, set soft lighting, restore order., • Prepare bedrooms (beds, pyjamas/throws, water, blinds, scent check)., • Work within established checklists and logs; report daily task status, issues and climate readings., • Escalate incidents immediately to the House Manager, with photos when required., • Coordinate schedules with chef, gardener and technicians to avoid overlap., • Receive, check and record packages; document any damage., • Maintain impeccably organised storage rooms with labelled containers and FIFO system., • Weekly/monthly inventory of linens and consumables; reorder at threshold levels., • Salary: €3,500 – €4,000 per month Gross, • Reimbursed by employer: Tickets, transportation costs, and meals, • Working patterns: floating 5/2 or rota 3 weeks on/ 3 weeks off, subject to agreement, • Typical start around 08:00; flexible finish depending on household needs