Medical Administrator
2 days ago
City of London
Title of the position: Medical Administrator Reports to (which function): Medical Operations & Excellence Manager Purpose of the job (sum up of the main mission in 2 or 3 lines): The Medical Administrator provides comprehensive administrative and operational support to the Global Medical Organization, reporting into the Medical Operations & Excellence Manager. This role plays a critical part in enabling efficient execution of medical activities, with a strong focus on scientific events, training administration, contract management, invoicing and cross-functional coordination with Finance and other stakeholders. The position requires a high level of organizational skill, attention to detail, and the ability to manage multiple priorities in a regulated environment. Main missions and responsibilities + expected results: Accountability 1: Scientific Event (internal and external) Administration Expected result: • Under the oversight of the Medical Event Coordinator and Compliance Lead, coordinate end-to-end administrative support for scientific and medical events, including flight, hotel, restaurant, and ground transportation bookings., • Ensure all event-related arrangements comply with internal policies and applicable compliance requirements., • Maintain accurate records and documentation related to scientific events. Accountability 2: Contract and Vendor Administration Expected result: • Draft and manage contracts for the entire Global Medical Organization, including service agreements, consulting contracts, vendor agreements etc., • Liaise with Legal, and other relevant teams as required to ensure timely review and approval., • Track contract status, renewals, and documentation. Accountability 3: Invoicing Coordination Expected result: • Coordinate invoicing processes in close collaboration with the MedOp Manager, Finance and Accounting teams., • Ensure accurate and timely processing of invoices, POPs, and expense documentation., • Support the MedOp Manager in budget tracking and reconciliation activities related to medical organizational initiatives, events, projects etc. Accountability 4: Training Administration Expected result: • Provide comprehensive administrative support for medical training programs, including planning, scheduling, enrollment, and documentation., • Manage training logistics, materials distribution, material update, attendance tracking, and certification records., • Support onboarding and ongoing training initiatives for Global Medical team members., • Maintain training records in relevant systems and ensure audit readiness with specific attention to GxP related materials., • Support the maintenance of the BH Core Training Portal in collaboration with IT. Accountability 5: Onboarding and Organizational Support Expected result: • Support the onboarding of new Global Medical team members by coordinating system access, training requirements, and administrative setup., • Act as a key point of contact for administrative queries within the department., • Maintain departmental trackers, calendars, and documentation. Accountability 6: Systems and Project Support Expected Result: • Provide administrative support for system implementation and optimization projects (e.g. MI systems, PromoMats, learning platforms etc.)., • Assist with user access management, documentation, training coordination, and data maintenance., • Support change management activities related to new tools and processes. Expected competencies: • Previous experience in an administrative or operations role, preferably within the pharmaceutical, biotech, or life sciences industry., • Experience supporting medical, scientific event and training-related activities., • Familiarity with regulated environments and compliance-driven processes., • Strong coordination experience with Finance, Legal, and cross-functional stakeholders., • Excellent organizational and time-management skills with strong attention to detail., • Ability to manage multiple priorities and deadlines in a fast-paced, global environment., • Strong written and verbal communication skills., • Proficiency in MS Office and experience with enterprise systems (e.g. MI tools, content management or learning systems) is an advantage., • Professional, discreet, and service-oriented mindset