Duty manager jobs in United Kingdom

Experience something different with Urban Pubs and Bars. I am looking for an amazing AGM to join me at Urban Pubs and Bars. With the massive expansion we have this great role available at the iconic Paradise in Kensal Rise If you love what you do, then we want to hear from you, as a role with UP&B could be the next step in your career development, and not just another job as we are opening over 10 new venues over the next 12 months so its an exciting time to join the team. You should have outstanding product knowledge, attention to detail and an ambition to redefine the service industry. Excellent communication skills and passion for hospitality are also essential. Must also have late night experience What’s in it for you? We offer competitive salary packages, cash tips and huge opportunities to progress into bigger roles in the near future. • Career progression • Meals on duty • Full menu/ wine/ barista training • Company trips & incentives • Tips & Service charge • Staff Parties & Events • Great team culture Urban Pubs and Bars is the most progressive and dynamic bar/restaurant company in London. Our vibrant, individually-designed venues across the whole of the city are fast becoming the most talked about brand in London.

About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit. Job Description: We are seeking an enthusiastic and experienced Assistant Manager. You will fully support and assist the Store Manager, making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about managing a high-profile location. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: Leadership & Team Management: - Support the Store Manager in leading, training, and developing your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager, responsible for the smooth running of the shop, managing the team and raising any issues Operational Management: - Support the Store Manager in all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. - Compliance & Safety: - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Shift Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. Benefits: - Competitive hourly rate: £14.80 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike.

Vinoteca is a small independent group of five wine bars across London. Each site serves high-quality wine and carefully sourced, fresh, seasonal food at a reasonable price. When you join, you will have access to a generous package of benefits, including: 30% discount on food & drink for up to 4 people. 20% off wine in our wine shop. The opportunity for Local & International WINE TRIPS for both FOH & BOH staff. Fantastic company run Weekly/ monthly training provided. Weekly Supplier training Staff meals on duty Weekly wine training Genuine opportunities for promotion as we grow, our main focus is to promote from within Job details: Start – Immediately The team at Vinoteca are passionate about the company, and work together to create an environment where everyone feels welcome. Our aim is to create a place where ethnicity, age, identity, gender and sexual orientation of all kinds are celebrated to create a diverse workforce. *Only applicants with a “Right to Work” in the UK may apply*

About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit. Job Description: We are seeking an enthusiastic and experienced Team Leader . You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: - Leadership & Team Management: - Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. ** Operational Management:** - Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices ** Skills & Experience:** - Proven experience as a Team Leader/Supervisor, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. ** Benefits:** - Competitive hourly rate: £13.80 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. Other Details: - Experience: Required. - Languages: English required. - Employment: Full-time. - Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike.

GAZETTE RESTAURANTS GROUP - Battersea branch Our company incorporates 6 restaurants and a vibrant catering operations, we are currently recruiting Assistant managers for our Battersea venue. If you love hospitality as much as we do and if a new challenge is what you are looking for then we would like to hear from you. We are looking for committed and hands-on individuals, willing to provide the best of their skills and contribute to the growth of the company and their team. Experience in a supervisor role is essential for the position as you will have to ensure the smooth running of operations in the restaurant. Duties to include: service supervision, hands on service, potential bartending duties, delivery reception, cleaning duties ad hoc You need to be eligible to work in the UK.

KEY DUTIES AND RESPONSIBILITIES: i. Plan, organise, and oversee daily catering operations for quality service delivery. ii. Recruit, train, and supervise catering staff including chefs, servers, and support workers. iii. Design and revise menus in collaboration with chefs and dieticians, considering dietary needs, customer preferences, and seasonal availability. iv. Ensure food presentation and taste meet quality standards. v. Create and manage budgets for catering services & Monitor expenditure and work towards achieving financial targets. vi. Source quality food and beverage supplies at competitive rates. vii. Checks that supplies are properly used and accounted for to prevent wastage and loss and to keep within budget limit. viii. Ensure high levels of customer satisfaction through personalised and professional service. ix. Monitor food quality, service standards, staff performance and Identify areas for improvement and implement operational changes. x. Ensure compliance with food safety regulations, health standards, and licensing laws.

About the job JUNIOR REVENUE MANAGER - OVERVIEW Do you have a passion for hospitality and a knack for numbers? Are you eager to learn the dynamic world of revenue management? Generator is looking for a motivated and analytical Junior Revenue Manager to join our team! In this role, you'll support our revenue strategy, analyse market trends, and help us optimise pricing and occupancy across our vibrant properties. This is a full time, office-based position offering an exciting opportunity to develop your skills in a fast-paced, international environment and contribute to the success of a leading hospitality brand. WHO ARE WE Generator is on a journey. Appropriate, given that we're a leading global lifestyle accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. Generator burst onto the scene in the Americas with the launch of Generator Miami and Washington DC and most recently took aim at the country’s biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants an awesome Junior Revenue Manager for our Generator HQ, based out of the WeWork in Hammersmith offering sate of the art facilities and amenities. Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart. BEING YOURSELF is the key to bringing the Generator story and brand to life. NUTS AND BOLTS OF THE JOB Work closely with the Revenue Management team, General Managers, Sales and Reservation teams of the cluster you are looking after Analyse trends in data to develop winning revenue management strategies and outperform your competitive set Maximise total revenue of the property through business mix optimisation and rate manipulation Provide ongoing insight about revenue performance of your cluster to all stakeholders Forecast demand per market segment for your cluster and provide supporting commentary to the management Produce annual budgets per segment; participate in the process of delivering the annual sales & marketing plan Manage the overbooking strategies for your cluster to maximise occupancy levels Monitor and control all functions of the revenue management system and the accuracy of the reporting solution Liaise with your colleagues from e-commerce, distribution and marketing to drive additional business Be commercially savvy in exploring new distribution channels and technology partners for Generator Take the initiative to proactively adapt strategy and tactics in changing market conditions Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. WHAT’S IN YOUR DNA Highly organised, creative and forward-thinking problem solver Inquisitive, logical and objective in your approach to systems setup Knowledgeable of revenue management theory A strong and clear communicator to all levels of the business Resilient, determined, driven and inspired to achieve challenging targets An optimistic, independent self-starter with a knack for identifying business opportunities Willing and able to travel internationally You must be eligible to work in the UK to be considered for this role YOUR ROCK STAR EXPERIENCE At least 1 year of experience in hospitality revenue management Knowledgeable of the global travel and accommodation market Fluent in English. Other languages will be appreciated Outstanding time management & ability to work under pressure Excellent written and verbal communication skills Familiar with a range of hospitality systems; e.g. Property Management Systems, Revenue Management Systems, Channel Managers and Microsoft Office products OUR HQ EMPLOYEE BENEFITS (there’s ton’s of them & ever increasing!) Welcome to the World of Awesome HQ Benefits! ?✨ Birthday Bliss: Celebrate your special day with an extra holiday! Yep, that's right—double the joy with 25 days plus a bonus birthday break! Fertility Fiesta: Need a little extra support on your fertility journey? We've got your back with up to three days of paid leave for fertility treatments. Your path to parenthood just got a boost! Wagestream: Financial flexibility at your fingertips. Get paid as you go! We offer Wagestream to give you control of your finances by giving you access to your earned wages anytime. Bounty Bonanza: Turn your network into a goldmine! Introducing the Employee Bounty Program—earn sweet compensation for every referral, and there's no cap! It's not just a job; it's your profitable side-hustle! ? Fit and Fabulous: We're all about that work-life-gym balance! Enjoy a company contribution towards your gym membership, plus exclusive access to the WeWork fitness centre including showers. Look good, feel good, work good! Ideas Rocket: Got a genius suggestion? Make it rain with our Ideas Award! The employee with the most valuable suggestion each quarter gets double pay for a month. Innovation pays off—literally! Life's Assurance: We've got your back with employer-funded life assurance—double your base salary in lump sum payments for peace of mind in case the unexpected happens. Income Protection: Cover your bases with employer-funded income protection—50% of your base salary for those times when life throws you a curveball. We've got you covered! Health Heroes: From day one, enjoy a health plan that gives you cashback on dental, vision, private GP appointments, and wellbeing services. Your well-being, our priority! Simply Rewards: Treat yourself with discounts and special promotions through Simply Rewards. Because a healthy lifestyle should be rewarding! Jet-Setter Perks: Pack your bags! Enjoy 2 free nights at any Generator x Freehand property worldwide. Plus, get reduced room rates for you, your friends, and family. Your next adventure starts here! Cycle to Win: Save money, stay fit! Our Cycle to Work Scheme lets you pedal to success with savings on a new bike and accessories. Bike storage on-site because we've got room for your wheels! Employee Assistance Magic: Life can be a rollercoaster—our Employee Assistance Programme is here for you with support and guidance when you need it most. Doggy Delight: Pawsitively good news! We're dog-friendly, so bring your furry friend to work. Puppy love makes the office even better! Snack Attack: Fuel your workday with fresh fruits, snacks, and ice cream. Need a pick-me-up? We've got beer on tap and a barista station ready to brew your favourite cup! Globe-Trotter Opportunities: Explore the world with international career opportunities. Work with us and make every day a journey! Party Central: Join the fun with social events, celebrations, and employee recognition schemes. We never need an excuse to let our hair down! Learn and Grow: Sharpen your skills with online learning tools. Develop, learn, and grow because your success is our success! ?? Welcome to a workplace where benefits aren't just perks—they're a way of life! ? #WorkHardPlayHard #HQBenefitsRock #GenLove #FreehandLife SO YOU THINK THIS MIGHT BE YOU? That's cool. Send us your application in English. If you’ve got questions, get in touch! Also, check out jobs.staygenerator.com or our social media pages. Here you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole. We look forward to hearing from you. Join Us and help us achieve our Vision! Required skills: Fast-Paced Experience Discussed at venue Department: Revenue Management Language required: English. The company Voted by Fast Company as one of the top 50 Most Innovative Global Companies, Generator provides unique, experience and design-led accommodation options located in 14 destinations across Europe & the U.S. Pioneers of affordable luxury and masters of the social experience, Generator’s properties include a range of room types from shared to private bedrooms, chill-out areas, bars, cafes and a variety of spaces available for private hire. Be part of Generator on LinkedIn and keep up with news, moves and the latest exciting job opportunities.

GAZETTE BRASSERIE GROUP We are currently recruiting a Supervisor for our Putney venue. You are full of energy, passionate, enthusiastic, loves hospitality and interaction with people so you are our candidate :) We are looking for committed and hands on individuals. Experience in management is essential for the role as you will have to assist the management team and support them with day to day duties. if you feel up for the challenge, you are more than welcome in our company, pop to the restaurant for a chat and may be plan the next step... Need to be eligible to work in UK Thank you

Job Title: Front of House Team Leader​ Location: Gordon Ramsay Street Burger Covent Garden Job Type: Full-time​, flexible About Us: Street Burger Covent Garden is a vibrant and welcoming establishment known for its exceptional service, juicy burgers, and buzzing atmosphere. We pride ourselves on creating memorable dining experiences for our guests and fostering a supportive and dynamic environment for our team.​ Job Description: We are seeking an enthusiastic and experienced Front of House Team Leader to join our team. In this role, you will oversee daily front-of-house operations, ensuring outstanding customer service and efficient team management. Your leadership will be pivotal in maintaining our high standards and enhancing the overall guest experience.​ Key Responsibilities: - Team Leadership: Supervise and coordinate front-of-house staff, ensuring smooth daily operations and a cohesive team environment.​ - Customer Service: Provide guests with a heartfelt and memorable experience each and every time they visit.​ - Training and Development: Train, mentor, and develop front-of-house staff, fostering a positive and productive work environment.​ - Operations Management: Oversee each guest's dining journey, from a warm welcome at the door, to a cheery farewell on the way out. - Quality Control: Monitor and maintain restaurant cleanliness and ensure all food and drinks are served to our high standard. - Compliance: Ensure adherence to health, safety, and sanitation standards. Qualifications: - Minimum 1 year of experience in a leadership role within the hospitality industry. - Exceptional interpersonal and communication abilities. - Proven ability to manage and resolve guest issues effectively.​ - Proficiency in restaurant management software and reservation systems. - Strong organizational skills and attention to detail.​ - Ability to work flexible hours, including evenings, weekends, and holidays.​ - Guest-focused mindset with a passion for service excellence. What’s in it for you: - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 - Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment - A fantastic 50% staff discount on food and drink in UK restaurants - 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family - Preferential Room Rates at Gordon Ramsay Restaurants partner hotels - 30% Discount on bookings for your Friends & Family in all UK Restaurants - MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy - 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels - Amazing family meals on duty We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

Hi, we are Pizza Brixton. We are an artisan pizza restaurant born by passion for good food and pizza Napoletana. Born in Brixton (2017) and since then expanded to Clapham and Bow. We are always looking to grow as a business and present our staff with opportunities to grow and develop professionally. We offer competitive pay rates, service charge and tips, staff discounts and team activities. Why work with us: • 40+ hours per week • Service charge and tips • 4 weeks paid training and 28 days paid holiday • Career opportunity to build your skills and grow professionally • Free pizza and drink during shift • 25% off staff discount when dining in We are looking for: • Previous experience managing in a fast paced restaurant is essential. • Fully understands the responsibilities and duties of a restaurant manager. • Devoted to providing an excellent service and pleasant dining experience to our guests. • Professional attitude with rest of the staff and ability to build and lead a strong team. • Capable of maintaining the strictest health & safety and hygiene standards. If you think you are right for the job please do not hesitate to get in touch. Looking forward to hearing from you

Hi! We are looking for a passionate and dedicated Skilled Supervisor for our Takeaway Coffee Shop, situated at the Bus/Tube Station of Canada Water. As Supervisor, you will play a crucial role in Supervising the day to day duties of for running the shop; Creating a welcoming atmosphere for our customers while preparing high-quality hot beverages and food items and managing a small team. Your ability to smoothly running the place of work, engage with customers and provide exceptional customer service will contribute to their overall experience. If you have a love for coffee and enjoy working in a fast-paced environment, we would love to hear from you. Duties: Supervising a small Team. Effectively supervising the day to day running of the shop when on duty. Prepare and serve a variety of coffee beverages, teas, and other drinks according to established recipes. Maintain cleanliness and organisation of the work area, ensuring compliance with food safety standards. Assist in food preparation, including pastries and light snacks, sandwiches, salads, ensuring freshness and quality. Engage with customers, taking orders accurately and providing recommendations based on their preferences. Manage time effectively during busy periods to ensure timely service without compromising quality. Collaborate with team members to create a positive work environment and assist each other as needed. Weekly Stock Takes. Experience: Previous experience in a similar role is preferred. Leadership skills required. Knowledge and Skills in making coffees is a Must. Confidence in making sandwiches. Basic maths skills are necessary for handling transactions and managing orders. Familiarity with food safety practices is advantageous to ensure the highest standards of hygiene. Strong time management skills are essential to thrive in a busy café setting. A genuine desire to help others and create memorable experiences for customers is key to success in this role. We are a fairly new business, and we are looking to expand the brand in the near future. The right candidate will also have the chance to grow quick in within the company as management positions will be soon available. If you think you are the right person for this Job, please don't hesitate to apply for it, We can't wait to hear from you!

Bart & Taylor are a collection of award-winning, premium boutique bars and restaurants, spanning from London to the north of England, each with their own unique concept and style. Due to an internal promotion, we are now looking to speak to Duty Managers to join our team at Fern, Croydon. Fern is a premium 'all-day' sharing plates concept, opening for lunch and dinner 7 days a week. Plus, Saturday Brunch, and Sunday Roast. In addition, Fern boasts a drinks program that rivals some of the best bars in the country. Fern is located next to East Croydon train, bus and tram stations. Making it ideal for commuters from surrounding areas. The successful candidate will have reasonable relevant experience of helping manage a premium restaurant or bar and will possess the personality traits and skills needed to deliver an outstanding guest experience, manage a profitable business, and lead a happy, effective, and well-trained team. We are looking for hands-on managers who lead from the front, and don’t shy away from getting involved. Job Role: - Aid the General Manager in the day-to-day running of the business and be an integral part of the senior leadership team. - Take accountability for aspects of the business with personal KPIs and delegated tasks. - Recruit, train and retain your team - Deliver an exceptional and consistent guest experience - Have input on menus, suppliers, events, and new ways of working - Maximise profitability at every level of the business whilst maintaining high standards. - Ensure full adherence to all food safety, fire, licensing, and H&S procedures - Implement company processes and systems Benefits Include: - £33,500 basic salary plus circa £5,000 of service charge - Free meals when you’re at work - Discounted food and drinks in our restaurants for you and your loved ones - 28 days’ holiday - Internal and external training from industry experts - Site and company events - Regular incentives and rewards - A realistic pathway to progression in an expanding company

Established in 1989, we are a long established business on Broadway Market, Hackney. We specialise in beer, we have over 101 bottle beers and 26 beers on draught along with an excellent wine, spirit and limited cocktail menu. We love food too and have a solid menu. We are looking for someone who is intelligent, reliable and has some bar experience, although full training will be provided. Remuneration will depend on your age and experience but will include a basic plus bonus, holiday and pension contributions. Please apply with a few words about why you would suit the post.

REF: DMCROY Bart & Taylor are a collection of award-winning, premium boutique bars and restaurants, spanning from London to the north of England, each with their own unique concept and style. Due to an internal promotion we are now looking to speak to Duty Managers to join our team at Fern, Croydon. Fern is a premium 'all-day' sharing plates concept, opening for lunch and dinner 7 days a week. Plus Saturday Brunch, and Sunday Roast. In addition, Fern boasts a drinks program that rivals some of the best bars in the country. The successful candidate will have reasonable relevant experience of working in a management team in a premium restaurant or bar, or is a seasoned hospitality worker looking for an opportunity for progression. We are looking for hands-on managers who lead from the front, and don’t shy away from getting involved. Fern is located next to East Croydon train, bus and tram stations. Making it ideal for commuters from surrounding areas. We provide a clear path of progression to those who desire it through our company pathway program. Job Role: - Aid the Senior Management in the day-to-day running of the business and take accountability for aspects of the business with personal KPIs and delegated tasks - Train and retain your team - Deliver an exceptional and consistent guest experience - Maximise profitability at every level of the business whilst maintaining high standards. - Ensure full adherence to all food safety, fire, licensing, and H&S procedures - Implement company processes and systems Benefits Include: - £13.50ph plus circa £1.50 service charge - Free meals when you’re at work - Discounted food and drinks in our restaurants for you and your loved ones - 28 days’ holiday - Internal and external training from industry experts - Site and company events - Regular incentives and rewards

A small but thriving pub inside historic Tower Bridge proudly serving Londoners and visitors since 2006! Proud of its iconic beer garden providing 100 seats overlooking the iconic Tower Bridge. We are looking for an experienced General Manager to run the pub alongside the second-generation family owners! 2 years of experience in a similar role is a must. The duties: - Leading a small team of bar or pub staff by example, pitching in to help with drink mixing or table service where necessary - Monitoring inventory of beverages to ensure adequate stock - Practical bar skills, including pouring drinks and changing barrels - Excellent leadership skills and the ability to manage staff - Administrative work including rota management, staff recruitment and training, bookings management, orders, and stock take. The ideal candidate is: - Experienced in running small and busy operations - Previous managerial position - Takes ownership of his/her action - Leads the team and can motivate and inspire - Good technical knowledge of pub equipment - Good people's skills Perks and Benefits: - Performance related bonuses - Uncapped Tronc and seasonal boost in sales/tronc bonuses - Flexible rota - 28 days holidays - 25% off sister restaurant, 50% off at The Vault 1894 when off duty for you and up to 3 friends/family - Family ownership - no corporate structure and agile approach to change and improvement

Floor Manager Radio Rooftop Reports To: General Manager Summary: As a Floor Manager at Radio Rooftop, you will play a vital role in overseeing the successful operation of our Premium Rooftop Bar and Restaurant. You will be responsible for leading and motivating a talented team, ensuring exceptional guest experiences, and upholding the highest brand standards. Responsibilities: Team Management · Recruit, train, and develop a high-performing team. · Foster a positive and supportive work environment. · Conduct regular performance reviews and provide constructive feedback. · Manage team schedules and ensure adequate staffing levels. Guest Experience · Oversee the guest experience from arrival to departure. · Ensure prompt, courteous, and efficient service. · Anticipate guest needs and exceed expectations. · Handle guest inquiries and resolve complaints with professionalism. Operational Excellence · Manage daily operations, ensuring smooth workflow and efficiency. · Maintain impeccable standards of cleanliness and hygiene. · Ensure compliance with all statutory and company regulations, including health and safety protocols. · Monitor and control costs, including labour and cost of sales. · Collaborate with other departments to ensure seamless service delivery. Brand Standards · Uphold the highest brand standards in all aspects of service and presentation. · Ensure consistent adherence to brand guidelines and protocols. · Maintain a thorough knowledge of menus, promotions, and special events. Communication · Communicate effectively with the team, management, and guests. · Participate in daily briefings and meetings to stay informed about hotel and restaurant operations. · Provide regular updates to the General Manager on operational needs, product improvements, and guest feedback. Safety and Security · Be knowledgeable of the hotel's evacuation plan and emergency procedures. · Ensure compliance with occupational health and safety regulations. · Participate in ongoing risk assessments and implement necessary safety measures. · Assume responsibilities assigned in the Food Safety Management System (FSMS). Essential Skills and Experience · A passion for the hospitality industry and a commitment to delivering exceptional guest experiences. · Proven leadership skills with the ability to motivate and inspire a team. · Excellent communication and interpersonal skills. · Strong organizational and problem-solving abilities. · Solid food and beverage knowledge. · At least 2 years of experience in a similar premium, fast-paced Bar / Restaurant environment. · Knowledge of health and safety regulations and best practices. Additional Responsibilities This job description is not exhaustive and may be subject to change and updates as required by the business. Floor Managers may be assigned additional duties and responsibilities as needed to support the overall success of Radio Rooftop.

Key Responsibilities Of The Role - To be the main point of contact for Landlords and Tenants across the portfolio of approximately 250 units across London. - Administrating new tenancy agreements or tenancy extensions/renewals. - Coordinating with contractors regarding maintenance and/or repair requirements. - Processing eviction requests in accordance with the necessary legal requirements. - Ensuring all properties meet current regulatory health and safety standards. - Consulting with property owners and tenants to ensure all their needs are met. - Facilitating tenants' on moving in and moving out inventory. - To arrange mid tenancy inspections and ensure that any issues raised are highlighted to the Landlord. - Ensuring that service charge and ground rent invoices are processed on receipt, and funds are reserved as necessary. - Dealing with contractual paperwork arising during the course of the Tenancy. - To ensure rent arrears are kept to a minimum by dealing with issues arising in a timely manner and ensuring the client accounting team are updated as to any problems as soon as they arise. - To arrange the checkout and deposit release process form part of this role, including assessing the checkout for potential deposit deductions, negotiating between the Landlord and Tenant - Ensuring that utilities and council tax are informed of new tenancies and accounts are settled by the Tenant at the end of tenancies before the deposit is released. - Dealing with insurance claims, liaising with loss adjusters and arranging any estimates required. - In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time.

Job Overview We are seeking a proactive and detail-oriented Business Support Manager to join our dynamic team. This role is essential in providing administrative support and ensuring the smooth operation of our office. The ideal candidate will possess strong organisational skills, excellent communication abilities, and a knack for supervising teams effectively. You will play a pivotal role in managing various clerical tasks, human resources functions, and office operations. Duties - Must be able oversee and coordinate a variety of activities, providing input and support for key project management tasks as assigned by Director. - The lead role for record keeping, minute taking, briefing documentation, report writing and preparation of papers including draft agendas, draft papers/letters and draft minutes - Identify new business opportunities and market trends in the doors and windows materials sector and Support the sales team with market insights and product knowledge. - Analyse sales data, market trends, and customer feedback to identify areas for improvement. - Manage the company’s online presence, including website content, social media, and digital marketing campaigns. - Work with between the support team and the Assistant Director to appropriately delegate work and as an individual work independently of direct supervision in a large number of areas and Oversee daily office operations to ensure efficiency and productivity. - Should be able to single handedly lead role in the management and coordination of the service pressures as ratified by Service Leads within the Commissioning Team and liaise directly with contractors and suppliers in ensuring the components are kept up to date and on track with project processes. - Applicant shall be responsible for in supporting the operational and strategic functions of a company specializing in the wholesale of doors and windows materials. - He shall be overseeing business processes, improving operational efficiency, managing supplier and customer relationships, and ensuring smooth day-to-day operations. - Supervise and manage administrative staff, providing guidance and support as needed. Requirements Essentials - Must have a degree in Business or related degree or recognized Business training Certfications - Minimum of 5 years of mid-level management experience preferably in constructions industry or related industry - Excellent in oral and written business communication abilities to meet the needs of the post - Have an excellent knowledge of Microsoft excel, Powerpoint,Word, Ms Access to allow for the analysis of the data - Exposure to any other Customer or Sales Support technologies will be advantageous Desirable - It will be advantageous to be fluent in any South Asian languages especially Hindi and Punjabi - Demonstrable experience of partnership working, in particular the ability to develop and maintain working relationships with a wide range of stakeholders - Experience of working in a support function in project, client and support management environment If you are an enthusiastic individual looking to contribute to a thriving business environment while developing your career in management, we encourage you to apply for this exciting opportunity as a Business Support Manager. Job Type: Full-time Pay: Up to £40,000.00 per year Additional pay: Yearly bonus Benefits: Company pension Flexitime Free parking Schedule: Monday to Friday Willingness to travel: 25% (required) Work Location: Hybrid remote in England, CB23 6DP

As duty manager you will be one of a team of five managers who is responsible for all aspects of the day to day work. - in particular supervsion of the team of housekeeping assistants who provide domestic help to owners. - supervision of the handyperson and cook. - you will be responsible for some administation tasks and will need to be it literate. - facilitating and organisatin of social events for owners. - facilitating and assisting with the sale of apartments. You will need to have an understanding of older people and promote independence through a person centered approach.

Applicants will need to have previously spent time working within a traditional Fabrication Engineering Business. A talented confident Multi Skilled candidate, will need wide shoulders to undertake the following tasks. Take part in managing Health & Safety. Handle wage control. Have good IT skills with an aptitude to promote our products On-Line. Have knowledge of Sage, purchase and sales ledgers as well as preparing everyday sales and purchasing documents. Carry out many other duties as may be required within a compact very busy manufacturing environment.

We are looking for a talented AGM to manage all aspects of the restaurant front of house alongside the GM. You will be responsible for directing and leading the restaurant team efficiently and creating an inspiring atmosphere in which to work. SPRING is an iconic, independent London restaurant with sustainability, quality of produce and elegant cooking and service at its core. The light filled restaurant in Somerset house is impressive and refined; an atrium private room holds functions for up to 36. The menu changes with the seasons focusing on produce supplied by the two organic, biodynamic farms we work with. Our early evening ‘scratch’ menu offers a delicious meal, using ingredients often overlooked, for a fair price. Cocktails utilise homemade liqueurs, and wines are from small producers, natural, organic and biodynamic. We are looking for an AGM who can bring their interests and creativity into the workplace to deliver exceptional customer service. Very positive work environment and hours, with excellent benefits and development including: - Flexible weekly rota (with Sundays and Mondays off most weeks) - Delicious staff meals on duty - Uniform provided - Paid training and opportunities for development (including supplier visits) - 28 days of holiday (full-time role) - £100 Birthday gift voucher - Fully equipped staff changing facilities with showers - Individual lockers - Staff discount scheme for the restaurant and Somerset House - Perkbox Benefits: Access exclusive discounts, wellness resources, and lifestyle perks - Employee Assistance Programme and Medicash Healthcare Plan after passing probation - £500 "Refer a Friend" bonus Please submit your cv - we look forward to hearing from you.

The Floor and Service Manager at Crate Bar & Pizzeria is an important role within the Bar & Pizzeria leadership team. You will champion customer experience and uphold high standards of service in the front of house team. There will be an element of training facilitation built into this role, in order to provide support to the front of house team during shifts, and lead continuous team training sessions. The ideal candidate will be someone who embodies great hospitality, and enjoys working as part of a team. We are looking for an individual who enjoys training and is able to motivate others in delivering excellent customer service. You’ll be reporting to the Venue Manager, and working closely with the People and Comms Manager. Day-to-day you will manage and lead supervisors and front of house team members to ensure high standards of service are upheld at all times. The job will be based in our bar in Hackney Wick. This is a full time position (40 hours) with variable shift patterns. You will also have the opportunity to take opt in to our four-day work week trial. Key Responsibilities: - Running and upholding customer service training, product training and assisting with new employee onboarding. - Leading floor and service training including training of new starters. - Work closely with the Venue Manager in maintaining operational performance of our POS systems to maximise efficiency of service. - Work with Venue Manager and on project teams on revenue driving initiatives. - Liaise with the events team to ensure events are thought through from a customer perspective. - Liaise with the bookings team to ensure all bookings and private hires receive a high level of service and attention, including supporting Host team members in their roles. - Shift management including providing support to supervisors, and liaising with supervisors and managers to ensure all on shift tasks are completed. - Maintaining high levels of hospitality and cleanliness on the floor at all times. - Proactively responding to customer complaints and feedback - both during shifts and via emails. - All duty management responsibilities including opening and closing the venue. Benefits - Opportunity to take part in our four-day week trial, which began in November for an initial period of 6 months. - Free staff meal and a drink when working on site, plus free coffee, fruit, and staff soft drinks fridge. - Generous staff discount package across the whole building (Crate & Silo). - A summer and winter whole-building staff party. - Cycle to work scheme. - Career development opportunities. - Employee assistance program.

We are currently looking for a Supervisor/assistant Manager role to fill. The right Candidate must have at least 1-2 years experience in a similar role. Blackbear Burger is an award winning Company and prides itself on its food and service. We are a young upcoming company with potential opportunities to grow with the Company. The right Candidate will be responsible for the following. . Open and Close procedures . Stock take for the bar . Being a mentor to the team . Maintaining high standards . Other duties my apply . Must be able to work Monday - Sunday and be flexible . Be able to travel to other sister sites £13.00 PH plus tronc .

As the Supervisor for the Takeaway Zone and restaurant, you will be responsible for managing day-to-day operations, ensuring smooth service, maintaining food quality, and leading the takeaway staff. You will play a key role in customer satisfaction and the overall success of the takeaway section, while also assisting the General Manager with administrative and operational duties, like closing duties

About Us We are Mr LoBo an independent, family-run Peruvian restaurant located in the heart of Angel, Islington. Since our opening 2 years ago, we have been dedicated to delivering exceptional dining experiences, as demonstrated by the several awards we have received on OpenTable and TripAdvisor. We take pride in using fresh, high-quality ingredients to create innovative and delicious dishes. Additionally, we strive to provide a unique experience for our customers through personalised service. As we continue to grow, we are looking for floor manager to lead our floor team and maintain our customer happy. Job Description We are seeking for an experienced Floor Manager to oversee daily operations in our restaurant. The successful candidate will be responsible for ensuring excellent customer service, managing front-of-house staff, and maintaining smooth restaurant operations. This role is ideal for individuals with strong leadership skills, a passion for hospitality, and the ability to work in a fast-paced environment. Duties - Manage the restaurant floor during service hours, ensuring smooth and efficient operations. - Lead and supervise front-of-house staff, including scheduling, training, and performance management. - Drive sales and promote upselling techniques to maximise revenue. - Provide outstanding customer service, addressing and resolving any issues or complaints promptly. - Maintain a clean, safe, and welcoming environment in line with health and safety regulations. - Collaborate with the kitchen team to ensure seamless commu - Monitor stock levels and coordinate with suppliers for timely replenishment. - Assist in meeting financial targets by optimising service and minimising waste. - Work closely with director to develop strategies to enhance customer satisfaction and boost repeat business. - Work closely with the director to implement marketing initiatives to promote the restaurant and attract customers. - Ensure all staff comply with company policies, health & safety regulations, and licensing laws. - Assist in creating staff schedules and managing payroll budgets. Requirement & Experience We are looking for someone that have: - A minimum of 3 years of experience as a Floor Manager, Restaurant Manager, or similar role. - Strong leadership and communication skills with the ability to inspire and manage a team. - Excellent customer service and problem-solving abilities. - Knowledge of food safety, health & safety regulations, and licensing laws. - Experience handling financial responsibilities, including stock control and cash handling. - The ability to work flexible hours, including evenings, weekends, and public holidays. - Strong organisational and multitasking skills in a fast-paced environment. General This job description is intended as a basic guide to the responsibilities of the post and is not exhaustive. The post holder may be asked to undertake duties that are in line with the level of the role. The Job description will be subject to regular review and amendment as necessary in consultation with the post holder. Health and Safety The post holder must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) and must follow these at all times, including ensuring that they act in line with all policies and procedures at all times in order to maintain a safe environment for customers and colleagues. Equality and Diversity The post holder is required to promote equality in service delivery and employment practices. All employees must comply with all the Companies’ equality and diversity policies, procedures, and initiatives. If you are seeking an opportunity to work in a close-knit team where you can take on key responsibilities and enhance your expertise, Mr LoBo is the perfect place for you to grow and thrive.

We are seeking our next Duty Manager for our Canary Wharf Market Halls! Market Halls are revolutionizing the British food hall scene, breathing new life into iconic landmarks since 2018. Our vision? To transform these spaces into vibrant community hubs, offering diverse dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. Last year marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up to unveil our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting new experiences to our venues. As our new Duty Manager, you will receive: - A competitive salary of up to £35,000 per year - Access to Hospitality Rewards, a unique benefits platform offering exclusive discounts for gyms, retailers, and other restaurants, and a 24/7 confidential mental health support hotline. - A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. - Delicious, nourishing team food to keep you energized throughout your workday. - A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. As our new duty manager, you will deliver exceptional customer service to all visitors, using your previous experience as an assistant manager/duty manager to lead the floor and drive sales and relations with our traders. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly, we are Kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.

A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job. 1. Team Management - Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. - Assign tasks, set schedules, and ensure adequate staffing during peak hours. - Train new employees on store policies, procedures, and customer service standards. - Monitor employee performance and provide feedback or coaching as needed. - Foster a positive and productive work environment. 2. Customer Service - Ensure customers receive prompt, friendly, and efficient service. - Address customer complaints, inquiries, and issues in a professional manner. - Monitor customer feedback and implement improvements to enhance the shopping experience. - Maintain a clean, organized, and welcoming store environment. 3. Inventory Management - Oversee stock levels and ensure shelves are well-stocked and organized. - Coordinate with suppliers and vendors for timely delivery of groceries. - Conduct regular inventory checks to prevent overstocking or stockouts. - Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. - Implement inventory control systems to track stock accurately. 4. Store Operations - Ensure the store operates efficiently and complies with company policies and procedures. - Oversee the opening and closing procedures of the store. - Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. - Maintain store cleanliness, including aisles, checkout areas, and storage spaces. - Ensure compliance with health and safety regulations (e.g., food safety standards. 5. Sales and Promotions - Implement promotional campaigns and ensure displays are attractive and well-stocked. - Monitor the effectiveness of promotions and provide feedback to management. - Upsell products and encourage customers to take advantage of deals. - Analyze sales data to identify trends and opportunities for growth. 6. Quality Control - Inspect incoming goods to ensure they meet quality and freshness standards. - Remove expired or damaged products from shelves promptly. - Ensure proper storage of perishable and non-perishable items to maintain quality. 7. Financial Management - Monitor daily sales and cash flow. - Prepare and submit sales reports to management. - Identify opportunities to reduce costs and improve profitability. - Manage budgets for staffing, inventory, and store operations. 8. Health and Safety Compliance - Ensure the store complies with food safety regulations and hygiene standards. - Train staff on proper handling and storage of groceries. - Conduct regular safety inspections and address potential hazards. - Maintain proper documentation for health and safety audits. 9. Vendor and Supplier Coordination - Build and maintain strong relationships with suppliers and vendors. - Negotiate pricing and terms to ensure cost-effectiveness. - Resolve any issues related to deliveries, quality, or pricing. 10. Problem-Solving - Address operational challenges, such as equipment malfunctions or staffing shortages. - Handle customer complaints and resolve conflicts effectively. - Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions 11. Reporting and Analysis - Generate reports on sales, inventory levels, and customer feedback. - Analyze data to identify trends, inefficiencies, and areas for improvement. - Provide recommendations to management for optimizing store performance. 12. Communication and Collaboration - Act as a liaison between staff and upper management. - Communicate store goals, policies, and updates to the team. - Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. Key Skills and Qualities - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Attention to detail and organizational skills. - Knowledge of grocery products, inventory management, and food safety standards. - Ability to work in a fast-paced environment and handle multiple tasks. - Customer-focused mindset with a problem-solving attitude.

A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job.: ** 1. Team Management** Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. Assign tasks, set schedules, and ensure adequate staffing during peak hours. Train new employees on store policies, procedures, and customer service standards. Monitor employee performance and provide feedback or coaching as needed. Foster a positive and productive work environment. ** 2. Customer Service** Ensure customers receive prompt, friendly, and efficient service. Address customer complaints, inquiries, and issues in a professional manner. Monitor customer feedback and implement improvements to enhance the shopping experience. Maintain a clean, organized, and welcoming store environment. ** 3. Inventory Management** Oversee stock levels and ensure shelves are well-stocked and organized. Coordinate with suppliers and vendors for timely delivery of groceries. Conduct regular inventory checks to prevent overstocking or stockouts. Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. Implement inventory control systems to track stock accurately. ** 4. Store Operations** Ensure the store operates efficiently and complies with company policies and procedures. Oversee the opening and closing procedures of the store. Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. Ensure compliance with health and safety regulations (e.g., food safety standards). ** 5. Sales and Promotions** Implement promotional campaigns and ensure displays are attractive and well-stocked. Monitor the effectiveness of promotions and provide feedback to management. Upsell products and encourage customers to take advantage of deals. Analyze sales data to identify trends and opportunities for growth. ** 6. Quality Control** Inspect incoming goods to ensure they meet quality and freshness standards. Remove expired or damaged products from shelves promptly. Ensure proper storage of perishable and non-perishable items to maintain quality. ** 7. Financial Management** Monitor daily sales and cash flow. Prepare and submit sales reports to management. Identify opportunities to reduce costs and improve profitability. Manage budgets for staffing, inventory, and store operations. ** 8. Health and Safety Compliance** Ensure the store complies with food safety regulations and hygiene standards. Train staff on proper handling and storage of groceries. Conduct regular safety inspections and address potential hazards. Maintain proper documentation for health and safety audits. ** 9. Vendor and Supplier Coordination** Build and maintain strong relationships with suppliers and vendors. Negotiate pricing and terms to ensure cost-effectiveness. Resolve any issues related to deliveries, quality, or pricing. ** 10. Problem-Solving** Address operational challenges, such as equipment malfunctions or staffing shortages. Handle customer complaints and resolve conflicts effectively. Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions). ** 11. Reporting and Analysis** Generate reports on sales, inventory levels, and customer feedback. Analyze data to identify trends, inefficiencies, and areas for improvement. Provide recommendations to management for optimizing store performance. ** 12. Communication and Collaboration** Act as a liaison between staff and upper management. Communicate store goals, policies, and updates to the team. Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. ** Key Skills and Qualities** Strong leadership and team management skills. Excellent communication and interpersonal abilities. Attention to detail and organizational skills. Knowledge of grocery products, inventory management, and food safety standards. Ability to work in a fast-paced environment and handle multiple tasks. Customer-focused mindset with a problem-solving attitude. By effectively managing these responsibilities, a Shop Supervisor ensures the grocery store operates efficiently, delivers exceptional customer service, and achieves its sales and operational goals.

A Shop Supervisor in an online retail e-commerce business plays a crucial role in ensuring smooth operations, customer satisfaction, and efficient team management. Below are the key duties and responsibilities: 1. Team Management Supervise Staff: Oversee the performance of customer service representatives, warehouse staff, and other team members. Training: Train new employees on company policies, product knowledge, and customer service standards. Scheduling: Create and manage work schedules to ensure adequate coverage during peak hours. Performance Reviews: Conduct regular performance evaluations and provide feedback to team members. 2. Customer Service Issue Resolution: Handle escalated customer complaints and ensure timely resolution. Quality Assurance: Monitor customer interactions to ensure high service standards are maintained. Feedback Collection: Gather customer feedback to identify areas for improvement. 3. Operations Management Order Fulfillment: Oversee the order processing, packaging, and shipping to ensure timely delivery. Inventory Management: Monitor stock levels and coordinate with suppliers to replenish inventory as needed. Quality Control: Ensure products meet quality standards before they are shipped to customers. 4. Sales and Marketing Support Promotions: Assist in implementing online sales promotions and marketing campaigns. Product Listings: Ensure accurate and appealing product descriptions and images on the e-commerce platform. Sales Analysis: Analyze sales data to identify trends and recommend strategies to boost sales. 5. Technology and Systems Platform Management: Oversee the functionality of the e-commerce platform, ensuring it is user-friendly and up-to-date. Data Security: Ensure customer data is handled securely and in compliance with data protection regulations. System Troubleshooting: Address technical issues related to the e-commerce platform and coordinate with IT support if necessary. 6. Reporting and Analytics Performance Metrics: Track key performance indicators (KPIs) such as order accuracy, delivery times, and customer satisfaction. Reporting: Prepare regular reports on sales, customer service performance, and operational efficiency. Data Analysis: Use analytics tools to gain insights into customer behavior and sales trends. 7. Compliance and Policies Policy Enforcement: Ensure all team members adhere to company policies and procedures. Regulatory Compliance: Stay updated on e-commerce regulations and ensure the business complies with legal requirements. 8. Vendor and Supplier Coordination Supplier Relations: Maintain good relationships with suppliers and negotiate terms to ensure cost-effectiveness. Vendor Management: Oversee the performance of third-party vendors, such as logistics partners. 9. Continuous Improvement Process Optimization: Identify inefficiencies in operations and implement improvements. Innovation: Stay updated on industry trends and recommend new technologies or strategies to enhance the business. 10. Communication Internal Communication: Facilitate clear communication between different departments (e.g., marketing, warehouse, customer service). External Communication: Serve as a point of contact for external stakeholders, such as suppliers and logistics partners. Key Skills and Qualifications: Strong leadership and team management skills. Excellent communication and customer service skills. Proficiency in e-commerce platforms and tools. Analytical skills to interpret sales data and performance metrics. Problem-solving abilities to address operational challenges. Knowledge of inventory management and order fulfillment processes. By effectively managing these duties and responsibilities, a Shop Supervisor can significantly contribute to the success and growth of an online retail e-commerce business.

We are currently seeking a highly motivated and experienced Branch Operations Manager to lead the team. You will be responsible for leading a team, managing inventory, and ensuring exceptional customer service. This role requires strong leadership skills, industry knowledge, and a customer-centric approach.

Full time bar duty manager with training /progression to Assistant manager level required for a craft beer pub in Islington. We are a busy after work and weekend pub serving a rotating selection of craft Beer, great food and cocktails. We are looking for someone who passionate about the hospitality industry, great service and craft beer. We are a small growing pub company that offer the opportunity to grow and progress with the company.

Lead and supervise a team of 8-12 front-of-house and back-of-house staff, ensuring excellent service standards and smooth operations. Foster a positive and collaborative team environment by motivating, training, and coaching staff. Strategically manage shift schedules, delegate tasks, and ensure coverage during peak hours. Facilitate clear and efficient communication between front-of-house and back-of-house teams to ensure smooth service flow. Monitor and maintain the highest levels of customer service, promptly addressing any issues or concerns. Ensure adherence to company policies, food safety standards, and health regulations. Assist with inventory management, including ordering supplies and tracking stock levels as well as delivery schedules. Support the leadership team with daily operational tasks, including opening and closing duties. Drive a culture of continuous improvement, providing feedback and support to team members. Skills 2+ years of managerial experience in a restaurant or cafe setting, with proven ability to lead and manage a team. Strong communication skills and ability to balance the needs of both front-of-house and back-of-house staff. A strategic mindset with the ability to think on your feet and handle challenging situations. Excellent interpersonal skills with a friendly, approachable demeanor. Ability to stay organized and manage multiple priorities in a fast-paced environment. High level of attention to detail and a commitment to maintaining service excellence. A passion for delivering great customer experiences and supporting team development. Join us as we strive to create memorable experiences for our guests while fostering a supportive team environment!

Site location: Design District (Greenwich Penynsula) We are looking for a full time Fast Food Kitchen Manager to lead our kitchen team. Duties will include all aspects of kitchen management, menu development, preparation, cooking of dishes and maintaining high levels of food safety and hygiene. The ideal candidate will have experience in Greek cuisine, advanced delivery platform knowledge and marketing campaings. Shifts fall between 10am and midnight. As weekend days are our busiest times, weekend availability is essential for this role. If you have the skills to deliver quality food, in a very fast paced environment, please send your CV and covering letter to us.

We are now looking for a Waiter/Waitress to join the team at Lucky Cat by Gordon Ramsay at 22 Bishopsgate. Located on level 60 at 22 Bishopsgate, Lucky Cat by Gordon Ramsay offers breath taking, unparalleled views across the city. THIS IS A FULL TIME POSITION What you do as a Waiter/Waitress: - You pride yourself on having excellent product knowledge and going the extra mile to create memorable guest experiences - You’re confident to run a section and supervise the junior members of the team - You thrive on teamwork and support the management team to guarantee guests always have a fully positive dining experience - You’re keen to use your interpersonal skills, energy, and passion for food and wine to ensure the highest standards and performance targets are constantly achieved What’s in it for you: - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 - Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment - A fantastic 50% staff discount on food and drink in UK restaurants - 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family - 30% discount for your Friends & Family in all UK Restaurants - Preferential Room Rates at Gordon Ramsay Restaurants partner hotels - MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy - 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels - Amazing family meals on duty If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

We are now looking for a Head Waiter to join the team at Lucky Cat by Gordon Ramsay at 22 Bishopsgate. Located on level 60 at 22 Bishopsgate, Lucky Cat by Gordon Ramsay offers breath taking, unparalleled views across the city. THIS IS A FULL TIME POSITION What you do as a Head Waiter/Waitress: · You pride yourself on having excellent product knowledge in both food and wine and going the extra mile to create memorable guest experiences · You’re confident to run a section, open and close shifts, supervise and motivate the junior members of the team · You’re passionate about wine and ideally hold WSET L2 qualification · Your attention to detail ensures consistency and your keen desire to coach the team enhances their knowledge and confidence · You thrive on teamwork and support the management team to guarantee guests always leave with a fully positive dining experience · You’re keen to use your interpersonal skills, energy, and passion for food and wine to ensure the highest standards and performance targets are constantly achieved What’s in it for you: · Competitive Pay Rate · Wage stream employer-Employees can access up to 50% of wages before payday · Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 · Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment · A fantastic 50% staff discount on food and drink in UK restaurants · 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family · Preferential Room Rates at Gordon Ramsay Restaurants partner hotels · MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy · 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels · Amazing family meals on duty If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

We are seeking a dedicated and passionate Line Cook to join our culinary team. As a Line Cook, you will play a vital role in our restaurant's kitchen, ensuring that high-quality meals are prepared consistently and efficiently. This position requires a strong understanding of meal preparation, food safety, and culinary techniques to deliver exceptional dining experiences for our guests. Duties Prepare and cook menu items according to established recipes and standards. Assist in the preparation of ingredients, including washing, chopping, and marinating. Maintain cleanliness and organisation of the kitchen and workstations. Ensure all food safety regulations are adhered to during food preparation and cooking processes. Collaborate with other kitchen staff to ensure timely service during busy periods. Monitor food stock levels and assist in inventory management. Help train new kitchen staff as needed. Contribute to menu development by suggesting new dishes or improvements. Skills Proficient in meal preparation techniques and culinary skills. Strong knowledge of food safety practices and regulations. Ability to work efficiently in a fast-paced kitchen environment. Excellent teamwork skills with the ability to communicate effectively with colleagues. Experience in a restaurant kitchen is preferred but not essential; a willingness to learn is key. Attention to detail in food presentation and quality control. Capability to handle multiple tasks simultaneously while maintaining high standards. Join our team and be part of an exciting culinary journey where your skills will help create memorable dining experiences!

We are looking for a passionate and motivated Chef de Partie to join our team at the Michelin starred Pétrus by Gordon Ramsay, located in Knightsbridge Petrus by Gordon Ramsay is an elegant fine dining restaurant which has retained a Michelin star since 2011. Serving modern French cuisine, the restaurant benefits from a magnificent state of the art cylindrical wine vault constructed from glass in the middle of the restaurant, creating a fantastic ambience for both our guests and the team. Open for Lunch & Dinner Tuesday-Saturday. Closed Sunday & Monday. What you do as a Chef de Partie: · You pride yourself on running a section of the kitchen, preparing, cooking, and presenting dishes - taking responsibility for all dishes coming out from your section and ensuring consistent presentation and memorable guest experiences · You are confident in leading, training, and developing the more junior members of the team and you naturally enjoy building relationships with others · You are eager to learn and push yourself to develop your career · You are keen to use your great cooking, organisational and time management skills, energy, confidence, and passion for food to ensure the highest standards are consistently achieved We are ideally looking for candidates who: · Have previous experience working within a Michelin Star environment · Are passionate about delivering the highest levels of service to our guests in an engaging and informative way · Be able to work effectively as part of a team and build rapport with our guests and the team · Desire to continuously learn and improve both knowledge and skills What we offer you: · Competitive Pay Rate · Wage stream employer-Employees can access up to 50% of wages before payday · Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 · Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment · A fantastic 50% staff discount on food and drink in UK restaurants · 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family · Preferential Room Rates at Gordon Ramsay Restaurants partner hotels · 30% Discount on bookings for your Friends & Family in all UK Restaurants · MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy · 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels · Amazing family meals on duty If you have a passion for food and are looking to develop your career in a best-in-class global restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

Role Overview: Join Remoli Group as a Front of House (FOH) Wait Staff and help deliver an exceptional dining experience with high-quality service and a welcoming atmosphere. We value authentic Italian cuisine and customer satisfaction. Key Responsibilities: Greet guests and offer tailored recommendations. Serve food and drinks efficiently, ensuring timely service. Maintain clean service stations and table setups. Uphold food safety and hygiene standards. Upsell menu items, including drinks and specials. Support team members and participate in training programs. Assist with bar duties when needed, including preparing drinks. Assist making and preparing drinks from the bar Key Skills: Strong communication and interpersonal skills. Attention to detail and ability to work under pressure Team player with a proactive approach. . Benefits  Team player with a proactive approach. Staff meals while on shift 50% staff discount on all items Travel reimbursement when moving between branches Training programs to upskill knowledge Opportunities for career growth within the business Annual staff party Apply now and be part of a team committed to quality and excellence!

Job Summary We are looking for an enthusiastic and results-driven Showroom Sales Manager to join our team! This role is perfect for someone who enjoys direct customer interaction, thrives in a showroom environment, and has excellent phone communication skills. You will be the face of our brand—helping customers choose the perfect fireplace solution, both in person and over the phone. Salary: £25,000 – £34,000 per year (depending on experience) Responsibilities - Welcome and assist customers in the showroom, offering expert product advice and tailored solutions - Handle incoming phone calls, provide detailed product information, and guide customers through the buying process. - Drive showroom sales by understanding customer needs and promoting appropriate products. - Maintain a clean, organized, and visually attractive showroom that reflects our high standards. - Collaborate with the sales team to develop and implement strategies that increase foot traffic and sales performance. - Manage daily showroom operations including scheduling, performance monitoring, and administrative duties. - Ensure every customer receives outstanding service—whether face-to-face or on the phone. Experience & Skills - Previous experience in retail or showroom sales, ideally in interior design, furniture, or home improvement. - Strong communication skills, especially over the phone—friendly, professional, and persuasive. - Ability to build rapport with clients and create a welcoming customer experience.

We are now looking for a Commis Waiter/Waitress to join the team at Lucky Cat by Gordon Ramsay at 22 Bishopsgate. Located on level 60 at 22 Bishopsgate, Lucky Cat by Gordon Ramsay offers breath taking, unparalleled views across the city. THIS IS A FULL TIME POSITION, YOU MUST BE ABLE TO WORK LATE EVENINGS AND WEEKENDS. What you do as a Commis Waiter/Waitress: · You pride yourself on having excellent product knowledge and going the extra mile to create memorable guest experiences · You thrive on teamwork and support the management team to guarantee guests always have a fully positive dining experience · You’re keen to use your interpersonal skills, energy, and passion for food to ensure the highest standards and performance targets are constantly achieved What’s in it for you: · Competitive Pay Rate · Wage stream employer-Employees can access up to 50% of wages before payday · Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 · Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment · A fantastic 50% staff discount on food and drink in UK restaurants · 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family · Preferential Room Rates at Gordon Ramsay Restaurants partner hotels · Discounted membership and access to hundreds of gyms, studios, fitness classes through WellHub subscription · MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy · 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels · Amazing family meals on duty If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.

Job description About us Sunborn London is one of the most prestigious and unique hotels in London. We are a Yacht Hotel, providing around 10,000m² of beautifully designed floorspace and incorporating elegant guest accommodation, restaurants, leisure areas, conference, and events facilities offering an expansive view of Canary Wharf. The Yacht is in Royal Victoria Dock just opposite Excel London Core Objectives Carry out skilled DIY & general maintenance work involved in all aspects of onsite building maintenance, both internal and external. The role includes general building DIY and maintenance including basic carpentry, plumbing, replacement of tiling, flooring, and painting and decorating. This will also include regular checks and assessments of both private and public areas, liaising with Line Manager and other team members, performing jobs as and when they are required. Main Tasks/Duties and Responsibilities Day to day responsibilities Installation inspections, diagnosing faults, testing, replacement, repair and maintenance of building fixtures and fittings. General plumbing including washers, taps, unblocking toilets, unblocking stacks, installing new sinks, urinals and toilets, pipework (copper or PVC) General carpentry such as hanging doors, new locks, architraves, window frames, boxing in, assembling furniture, easing, and adjusting windows, replacing handles and similar hardware. General tiling – floors and walls Flooring work, such as carpet tiles General painting & decorating Day to day care and maintenance of the garden buildings Regularly inspecting garden structures and undertaking minor repairs or advising Line Manager of any need to replace/rebuild. General garden carpentry such as assembling and maintaining furniture, replacing handles and similar hardware. Identify hazards, defects and the need for adjustment or repair; to ensure compliance with agreed codes, law, working practices, health and safety. Liaising with Line Manager and other team members and performing jobs as and when they are required. Carry out planned tasks in accordance with contract requirements. Carry out tasks within specified time limits. Ensure compliance to applicable codes, legislation and procedures including health and safety. Maintain accurate records/documentation associated with your work. Report to Line Manager Immediately report problems/failures that may impact on the organisation and/or its clients/customers to Line Manager Meet your targets and contribute to those of the team as a whole. Contribute towards the efficient running of the team. Adhere to all organisation policies and procedures. From time to time, you may be expected to be part of special projects as are reasonably required of your job role. You are responsible for your allocated workload and must meet all targets as agreed with your Line Manager. You must contribute towards the smooth running of the organisation generally. Hours/Days Your usual hours will be from 9:00 to 17:00, Tuesdays to Thursdays and from 08:30 to 19:00 on Fridays and Saturdays. However, you will be expected to work as and when necessary to meet the needs of the team and your targets. Secondary Tasks/Duties The role is part of the whole organisation team and as such requires you to perform such reasonable tasks that are required, as and when necessary, to maintain, promote, develop, and expand the business of our organisation and its interests generally. You must carry out your duties to the best of your ability, having consideration for the needs of your colleagues, the organisation, and its clients/customers. You must obey all lawful and reasonable orders given to you and comply with the Organisation’s rules, procedures, and policies. Equipment You are responsible for the equipment provided to you for use in your job role. This means you must ensure that equipment is used in accordance with any training provided, the organisation’s policies and procedures and the law and using, where applicable, any safety equipment or Personal Protective Equipment provided. You are responsible for ensuring that the equipment you use is maintained and can be used/operated at all times. Essential Abilities/ Competencies of this job role Experience in this type of job role minimum 3 years Requisite knowledge of the tools, equipment, and materials common to the environment To demonstrate knowledge of codes, standards, and regulations applicable to this role Skills in general DIY and maintenance and general gardening including assessment, installation, repair, and maintenance. To be friendly and approachable with “CAN DO” attitude. To understand and deliver good customer service. Good attention to detail Demonstrable time management and project management skills You need to have and maintain (with regular training and updates as necessary) the knowledge, technical skills and qualifications that are necessary to perform your job role to comply with the requirements of the organisation and any applicable rules, regulations and with any law which applies to your job role. Special Working Conditions You may be expected to work in accordance with the organisation’s overtime policies. The nature of your role will require you to travel within the area that your team covers. However, from time to time you may be expected to travel outside that area as the job role requires. Salary level £29,000.00 per calendar year. Benefits Meals on duty Employee discounts Company pension scheme Employee of the month award Internal transfer and promotion opportunities Support in the development of your career Preferential room rates for yourself and family Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Job Type: Full-time

We have an exciting opportunity for a motivated Chef de Rang to join our passionate team at the three Michelin starred Restaurant Gordon Ramsay, located in Chelsea. Established in 1998, Restaurant Gordon Ramsay is our flagship destination, the jewel in the crown of Gordon Ramsay Restaurants. Holding three Michelin stars since 2001, the restaurant provides elegant modern French cuisine using only the finest seasonal ingredients and employing both classic and modern techniques. Restaurant Gordon Ramsay is a true mark of excellence, quality, and consistency, combining contemporary elegance and unparalleled service. Lead by Chef Patron Matt Abe. Matt upholds the history and prestige of the restaurant by maintaining the constant pursuit of perfection. Open for Lunch & Dinner Tuesday-Saturday. Closed Sunday & Monday. We are ideally looking for candidates who: · Have previous experience working within a Michelin Star environment · Are passionate about delivering the highest levels of service to our guests in an engaging and informative way · Be able to work effectively as part of a team and build rapport with our guests and the team · Desire to continuously learn and improve both knowledge and skills What you do as a Chef de Rang: · You pride yourself on having excellent product knowledge and going the extra mile to create memorable guest experiences · You’re confident to run a section and supervise the junior members of the team · You thrive on teamwork and support the management team to guarantee guests always have a fully positive dining experience · You’re keen to use your interpersonal skills, energy, and passion for food and wine to ensure the highest standards and performance targets are constantly achieved What we offer you: · Competitive Pay Rate · Wage stream employer-Employees can access up to 50% of wages before payday · Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 · Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment · A fantastic 50% staff discount on food and drink in UK restaurants · 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family · Preferential Room Rates at Gordon Ramsay Restaurants partner hotels · 30% Discount on bookings for your Friends & Family in all UK Restaurants · MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy · 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels · Amazing family meals on duty If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

WE ARE WISER Wiser is an award-winning Employer Branding agency on a mission to change the way people think about work. We transform a company’s employer brand internally and externally and change cultures from the ground up. With creative, strategic and early talent experts in-house, our clients have a single partnership with Wiser and we deliver end-to-end campaigns helping them to attract and retain the best talent globally. Our creatives innovate with design, web, film and marketing to capture what makes companies great. Our early talent recruitment teams introduce the right people to set these companies apart. We believe that people will do their best work and thrive in life when they're in an environment that enables it. And that's what we've created at Wiser - a culture where everyone can be real and back themselves, surrounded by high performers who love to take ownership and make moves, no matter what their background. Inclusion is at the heart of what we do for our clients and how we are building the world of Wiser. To find out more about Wiser and our culture. ROLE At Wiser, we understand that you have to walk the walk, not just talk the talk, and changing the way people think about work has to start at home. This is where the Wiser Experience Team comes in. The Wiser Experience Team rule the roost when it comes to keeping our HQ tip-top and you will be given tasks which cover all aspects of office management, from managing our cleaning team to maintaining our delish daily breakfasts, preparing snack platters for client meetings, refreshing meeting rooms, or hosting events at HQ. A bit about a role on the Wiser Experience Team: - Part-time, shift-based role working exclusively from our office. - Between 10-25 hours per week across Monday to Friday depending on our needs and your availability. - Opportunity to pick up additional hours when we need it and to support evening events or meetings. - You’ll report directly to our Happiness Lead. - If you’re working the early shift, the first part of your day will entail getting HQ set up for the day and prepping our delish daily breakfasts and weekly Juices. - If you’re on the afternoon shift your final duties of the day will be getting HQ reset and ready for the next day. - Internal and external events happen regularly at Wiser and we need a team that can be on hand to make sure they run smoothly and efficiently. - Whatever your hours or shifts, this role is all about being efficient, operationally focused, and effective in managing the tasks at hand. WHAT WILL YOU SPEND YOUR TIME DOING - Our office is beautiful and we need someone to go through an everyday checklist from top to bottom. This could be anything from making sure the cables are in the right shape, doing post office runs or managing repairs. - Responding to requests from people across Wiser, whether they need help with catering a client meeting or organising client gifts, making sure our Wiser people receive quick replies from the happiness team is important. - Checking the kitchen is stocked and managing the food order setting. - Setting up our mega breakfast spread before everyone arrives to kick-start the day. - Coordinate fresh-pressed juices for the team and ensure they are delivered to the right hands during power-hour. - Deliver healthy snacks and food station treats, ranging from tropical fruits to ginger shots, to keep everyone fuelled throughout the day. - You’ll be the first face anyone sees when they come in, greeting clients, candidates and visitors, ensuring a consistently excellent and memorable experience for all. - Help ensure all internal and external events run smoothly, no matter the size or location. This could mean organising the food vendors to ensure every meal or snack is on point, managing guestlists and welcoming people through the doors, restocking drinks, and everything in between. - Our office events are pretty legendary, including everything from the Wiser awards and summer parties to off-site summits and roundtables and you’ll have the chance to support our Brand & Culture team with these. WHAT WE’RE LOOKING FOR - Someone that’s London based and happy to work in the office for every shift. Your role depends on you being at HQ. - You’ve spent at least a year in a front-of-house, office support, retail or hospitality role and want to create great experiences and enjoy making things run smoothly. - You’re naturally organised, sharp on the details, and calm when juggling multiple tasks at once. - You bring warmth and energy to every interaction with our people and clients, people know they’re in good hands. - You’re the kind of person who notices when something’s off and fixes it before anyone else clocks it. - You’re able to adjust priorities, things change fast at Wiser so you’ll need to be flexible throughout the day to keep the wheels turning. WHAT’S IN IT FOR YOU? - Be at the heart of, and continue to create and maintain our company culture where happiness, health and high performance are at the top of the agenda. - A flexible job in a busy buzzing creative agency in London - the chance to be surrounded by great people and work. - A collaborative, supportive team culture where your ideas are valued. - Opportunities to contribute to exciting projects and events. - Hourly rate based on a part-time schedule. THE ROAD TO WISER... - Apply: Send us your application! - Intro Call: Speak with our Talent team. - Visit HQ: Meet with the hiring manager. - Final Interview: Meet with our COO. At Wiser, we’re committed to fostering an environment where everyone can thrive, be themselves, and do their best work. We welcome applicants from all backgrounds and encourage people of all races, ethnicities, genders, identities, sexual orientations, and abilities to apply.

Join our team as Night Receptionist! Are you a night owl? If so, we have the perfect opportunity for you! We're on the lookout for a Night Receptionist who can bring laughter and charm to the wee hours of the night. About us: Sunborn London Yacht Hotel is a unique venue providing around 140 guest accommodation, beautifully designed restaurants, leisure areas, conference, and events facilities offering an expansive view of Canary Wharf. Position overview: We are looking for reliable and customer-oriented Night Receptionist to join our team. As a Night Receptionist, you will be the first point of contact for guests arriving during the night shift. Your primary responsibilities will include greeting guests, checking them in/out, answering inquiries, and ensuring a smooth and pleasant experience for all visitors. Please find below few of our employees’ benefit: Meals on duty Employee discounts Dry cleaning Services Company pension scheme Upsell commission allocation. Employee of the month award Internal transfer and promotion opportunities Support in the development of your career Preferential room rates for yourself and family We are a London Living Wage Certified Employer Duties and responsibilities: Salary £29,500.00 per annum + upselling commissions and service charge. Full time 40 hours per week, permanent Reporting to: Night Manager. · To assist in the overall security and running of the hotel between the hours of 22.45 pm to 7.15 am 5 days per week. · Provide a friendly and caring welcome to all guests according to our service standards in order to ensure guest satisfaction. · To help in the safe evacuation of guests in the event of a fire and other health and safety critical events. · To assist with all duty manager tasks during the night hours. · To help set up for the following day’s events and service. · Achieve positive outcomes from Guest queries in a timely and efficient manner. · Ensure an efficient reception experience for Guests, including check in/out. · Ensure that the Night Manager is kept fully aware of any relevant feedback from guests and/ or other departments. This list is not exhaustive, and the successful position holder may be required to carry out any task which the Company might reasonably require you to do. Required skills and qualifications · Previous experience in a customer service or hospitality role preferred. · Excellent communication and interpersonal skills · Strong problem-solving abilities · Proficiency in basic computer applications · Flexibility to work night shifts, including weekends and holidays. Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. We are looking forward welcoming you in our Team!

We are looking for a qualified nurse or two to care for mum in her own home once she is discharged from hospital. You must be trained and experienced at managing an ng tube. We are looking for full time support/ live in. All other caring duties also apply e.g manual handling using a hoist , personal care etc. mum has advanced dementia and physical disabilities which mean she is bedridden. We want someone kind , skilled and patient , ideally to support mum on a self employed basis. Mum lives in Southgate North London.

Hotel Receptionist – Boutique Hotel Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guest to Argyle Square and this beautifully unique, cosy and personalised travel experience. The Gyle possess 33 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles and many more lovely features. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 5 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented, extremely knowledgeable, and passionate about 5-star service and guest journey. The role reports directly to the Cluster Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times so communication is key. The Hotel Receptionist will: · ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level · be a system superuser, updating guests’ history accordingly and understanding very well the management of room rates · be extremely knowledgeable in regards to the company services, standards & products · commercially and financially astute · flexible on working hrs and duties · have a great eye for details and will maintain guests’ record up to date at all time · provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

Job description Job Summary We are seeking a dedicated and enthusiastic Front of House Team Member to join our vibrant restaurant team. In this role, you will be the first point of contact for our guests, providing exceptional service and ensuring a welcoming atmosphere. You will assist in food preparation, maintain food safety standards, and contribute to a positive dining experience through effective guest services and upselling techniques. Duties Greet and welcome guests with a friendly demeanour, ensuring they feel valued from the moment they enter. Assist with food preparation in accordance with kitchen standards and food safety regulations. Provide excellent guest services by taking orders accurately and efficiently, addressing any inquiries or concerns. Maintain cleanliness and organisation of the front of house area, including dining spaces and service counters. Collaborate with kitchen staff to ensure timely delivery of orders and high-quality presentation of dishes. Employ basic maths skills to process transactions accurately and handle cash responsibly. Upsell menu items to enhance the guest experience while contributing to the restaurant's sales goals. Manage time effectively to ensure all tasks are completed within designated shifts while maintaining high service standards. Qualifications Previous experience in a restaurant or culinary environment is advantageous but not essential. Strong knowledge of food safety practices is preferred. Excellent communication skills and a passion for providing outstanding guest services. Ability to work collaboratively within a team while also being self-motivated. Basic maths skills for handling transactions and processing orders efficiently. Strong time management skills to handle busy periods effectively. A willingness to learn and adapt in a fast-paced environment, with a focus on helping others. Join us as a Front of House Team Member and be part of an exciting culinary journey where your contributions make a difference! Job Types: Full-time, Permanent Pay: £12.21-£15.00 per hour Expected hours: 45 per week Additional pay: Performance bonus Tips Benefits: Company pension Discounted or free food Employee discount Schedule: Day shift Monday to Friday Night shift Overtime Weekend availability Work Location: In person Application deadline: 30/04/2025 Expected start date: 22/04/2025