About Us: The Golden Anchor is a vibrant gastro pub in Nunhead, known for its unique blend of classic British pub fare and authentic Caribbean flavors. With deep roots in the local community and a welcoming atmosphere, we’ve built a reputation for excellent food, drinks, and service. Our pub is a lively hub where Caribbean culture meets traditional British hospitality, creating a warm and exciting environment for both guests and staff. Role Overview: We are looking for a motivated and experienced Supervisor/Assistant Manager to join The Golden Anchor team. In this role, you will support the General Manager in overseeing day-to-day operations, ensuring the smooth running of the pub while maintaining our high standards of customer service. You’ll lead the front-of-house team, manage shifts, and play a key role in creating a friendly and efficient atmosphere. If you have leadership experience in the hospitality industry and a passion for delivering memorable guest experiences, we’d love to hear from you. Key Responsibilities: • Leadership & Team Management: Supervise and support the front-of-house staff, ensuring they provide excellent customer service and work efficiently. • Shift Management: Oversee the running of shifts, ensuring smooth operations and addressing any issues promptly to maintain a positive guest experience. • Customer Engagement: Be the face of The Golden Anchor, greeting and interacting with customers, addressing any concerns, and ensuring they leave satisfied. • Training & Development: Assist in training new team members and providing ongoing support to ensure the team is knowledgeable and confident in their roles. • Stock & Inventory: Assist with managing stock levels, ordering supplies, and controlling waste, ensuring the bar and kitchen are always fully equipped. Health & Safety Compliance: Ensure all health, safety, and hygiene regulations are followed and that the pub is a clean and safe environment for both staff and guests. • Financial Responsibilities: Assist with cash handling, daily reconciliation, and other financial duties as required by the General Manager. • Event Support: Help coordinate and oversee pub events, including live music nights and special Caribbean-themed occasions, to ensure they run smoothly and enhance the guest experience. • Stand-In for Management: Step in to manage the pub in the absence of the General Manager, ensuring continuity of service and operations. What We’re Looking For: • Previous experience in a supervisory or assistant manager role in a pub, restaurant, or bar. • A strong understanding of the hospitality industry, with excellent customer service skills. • Passion for Caribbean culture and cuisine, with a genuine interest in sharing that with our guests. • Leadership qualities with the ability to motivate and manage a team effectively. • Ability to work well under pressure and in a fast-paced environment. • Strong organizational skills and attention to detail. • Flexible and reliable, able to work evenings, weekends, and public holidays as needed. • Excellent communication skills and a customer-focused attitude. What We Offer: • Competitive salary and opportunities for career progression within The Golden Anchor. • A supportive, friendly work environment in a pub that values both its Caribbean heritage and local community. • Staff discounts on food and drink. • Opportunities to develop your skills and gain further management experience. • The chance to work in a pub known for its vibrant culture, great food, and welcoming atmosphere. If you’re an experienced supervisor or assistant manager looking for an exciting role in a pub with Caribbean flair, we’d love to hear from you!
Job Overview: We are seeking a highly motivated and experienced Assistant General Manager who will act as the General Manager for our vibrant restaurant in Covent Garden, London. This role is ideal for a hands-on leader with a passion for hospitality, strong operational skills, and a commitment to excellence. The position requires availability during weekends and evenings. Key Responsibilities: Lead, motivate, and manage the front-of-house team, ensuring exceptional service standards. Oversee staff recruitment, training, and scheduling, while managing performance and fostering a positive team environment. Act as the General Manager, overseeing all aspects of daily operations, including inventory management and health & safety compliance. Ensure smooth service during peak hours, particularly on weekends and evenings, maintaining company policies and standards. Uphold customer service excellence, addressing escalated issues and engaging with guests to ensure satisfaction. Monitor financial performance, assisting in budget management, cost control, and financial reporting. Collaborate on marketing efforts, driving traffic and sales, and building relationships with local businesses. Experience: 3-5 years of management experience in a high-volume restaurant or hospitality environment. Proven leadership experience with a strong track record of managing large teams. Skills: exceptional customer service Strong leadership and interpersonal abilities. Excellent organizational and multitasking skills. Financial acumen, with experience in budget management and cost control. Exceptional customer service skills and attention to detail. Other Requirements: Charismatic & bubbly Must be available to work weekends, evenings, and holidays. A passion for food, drink, and delivering memorable dining experiences. Perks & Benefits: Competitive Salary: £OTE 60k+ (inc service charge) plus performance related bonus scheme Meals: Complimentary during shifts. Discount: 50% off the total bill at other restaurants within the company. This is a fantastic opportunity for a dedicated hospitality professional looking to take the next step in their career. If you have the drive, experience, and passion for delivering excellence, we would love to hear from you! Job Types: Full-time, Permanent Pay: £55,000.00-£60,000.00 per year Benefits: Company pension Discounted or free food Employee discount
Job Title: Store Manager Location: Brew Garden, Holborn Overview: Brew Garden in Hertford is searching for an experienced and passionate Store Manager to lead our dynamic team. As a dual-function venue that operates as a high-speed coffee shop during the day and transitions to a bustling bar in the evening, we need a versatile manager who can oversee all aspects of daily operations, drive sales, and ensure an exceptional customer experience. Key Responsibilities: Operational Management: Oversee day-to-day operations, ensuring smooth transitions between coffee and bar service. Manage staff scheduling to cover peak hours for both daytime coffee service and evening bar operations. Monitor inventory levels for both coffee and bar supplies, placing timely orders to avoid shortages. Ensure the store meets high standards of cleanliness, safety, and hygiene at all times. Team Leadership: Lead and motivate a diverse team of baristas, bartenders, and support staff. Provide training on customer service, coffee preparation, bar service, and health & safety standards. Foster a positive and collaborative working environment where team members can thrive. Conduct regular staff meetings and performance reviews. Customer Service: Uphold exceptional customer service standards, ensuring every customer has a positive experience, whether they’re enjoying a morning coffee or an evening cocktail. Handle customer complaints and feedback professionally, resolving issues swiftly and maintaining a welcoming environment. Financial Accountability: Manage daily, weekly, and monthly financial reports, including sales, expenses, and profits. Set and monitor sales targets for both the coffee and bar aspects of the business. Ensure efficient cash handling and proper use of the point-of-sale system. Marketing and Growth: Work with the marketing team to develop and implement promotional strategies that drive foot traffic and increase sales. Identify opportunities for growth, including new product offerings, events, or partnerships. Maintain awareness of competitors and industry trends to keep Brew Garden fresh and competitive. Compliance: Ensure compliance with all local licensing laws and health & safety regulations. Oversee employee adherence to alcohol serving laws and responsible drinking guidelines. Ensure all equipment, including coffee machines and bar tools, is properly maintained and serviced regularly. Qualifications: Proven experience as a store manager or similar role in the hospitality industry (coffee shop/bar experience preferred). Strong leadership and people management skills, with a track record of building successful teams. Excellent customer service abilities and a passion for delivering quality products. Solid understanding of both coffee preparation and bar service. Strong financial acumen, with experience in managing budgets, sales targets, and cost control. Ability to multitask and thrive in a fast-paced environment, managing both daytime and evening operations. Flexibility to work evenings, weekends, and holidays as needed.
Appoints staff, assigns tasks and monitors and reviews staff performance. - liaises with other staff to provide information about merchandise, special promotions etc. to customers. Ensures that adequate reserves of merchandise are held and that stock keeping is carried out efficiently. Ensures customer complaints and queries regarding sales and service are appropriately handled. Oversees the maintenance of financial and other records and controls security arrangements for the premises. -authorises payment for supplies received and decides on vending price, discount rates and credit terms. Examines quality of merchandise and ensures that effective use is made of advertising and display facilities.
Job Title: Assistant Manager (Live-In) Location: Central London Company: Samuel Smiths Brewery Samuel Smiths Brewery is seeking a motivated and dynamic Assistant Manager to join our team in Central London. This live-in position offers a unique opportunity for individuals looking to advance their careers in the hospitality industry. As an Assistant Manager, you will play a crucial role in supporting daily operations, ensuring exceptional customer service, and maintaining the high standards of our establishment. Key Responsibilities: - Assist the General Manager in overseeing day-to-day operations, including staff management, inventory control, and financial reporting. - Provide exceptional customer service and address guest inquiries or concerns promptly. - Train, mentor, and supervise staff to uphold our values and deliver outstanding service. - Implement promotional initiatives and contribute to enhancing the overall guest experience. - Collaborate with the management team to develop strategies for operational improvements and increased profitability. Requirements: - Previous experience in a supervisory role within the hospitality industry. - Strong leadership and communication skills. - A passion for the brewing and hospitality sector. - Ability to work flexible hours, including evenings and weekends. Benefits: - Great opportunities for growth. - Live-in accommodation provided. - A structured program for career advancement to General Manager. Join us at Samuel Smiths Brewery, where your journey to becoming a General Manager begins! Apply today!
Role: Shared Services Lead (EVENT COORDINATOR) Location: Farringdon, London, and onsite at events. Reports to: KB Directors Contract Type: Fixed-term, 9 month contract, commencing Monday 3rd March 2025. Working Hours: 3 days per week until Monday 2nd June, then full-time until the end of August. Additional weekend work required during festival season with typical onsite hours from 8am to 8pm. Who We Are Krankbrother is a key force in electronic music in the UK, with extensive experience in event creative production and artist programming. Our strength is in working closely with the most innovative talent in the electronic music scene to deliver groundbreaking production values and customer experience above all else. A fully independently owned company, our shows draw sell-out crowds keen to resist the increasingly corporate nightlife scene. Role Overview As the Shared Services Lead, you play a key role in the planning and delivery of our events calendar. This role puts you right at the heart of our small and youthful team - where you’ll interact daily with senior leadership and take on significant responsibility onsite. We’re a truly independent outfit, where our founders are directly involved - offering you unique opportunities to learn and grow with us. Who You Are We’re looking for a confident, practical, and dynamic individual with leadership abilities and significant demonstrable experience in the event industry to head up all services for contractors and crew onsite. You’ll be responsible for managing a number of essential facilities, including accreditation, IT and comms, and logistical arrangements for crew. You’ll also play a key role in sourcing and onboarding temporary event staff. Role Responsibilities Managing IT and comms onsite. Recruiting temporary staff for merch, info, and other services. Working closely with the Accreditation Manager to ensure a smooth and efficient accreditation process on site. Crew/staff accommodation and logistics Liaising with the Financial Controller to ensure staff invoices are paid in a timely manner Reporting as necessary to the Event Management Office, and working with the Visitor Experience Lead and Safety, Security and Resilience Lead to resolve any issues which may arise. Essential Skills: Solid experience in event production and site management, particularly with logistics for accreditation, accommodations, IT, and crew facilities. Strong organisational and project management skills for managing multiple operational streams. Proficiency in IT and comms systems Experience recruiting and managing temporary event staff. Excellent interpersonal skills Budgeting and financial management for timely payments and cost control. Strong administrative skills for accurate reporting and documentation. Effective communication skills for coordination across teams. Skilled in documenting and reporting to senior leadership. You will need to be fully available for our summer season: 1st June-31st August 2025.
Job Title: Brasserie Manager Location: Limes Brasserie, Hadley Wood Overview: Limes Brasserie is a bustling establishment in Hadley Wood, serving over 1000 covers each week. We pride ourselves on our commitment to quality, with everything made from scratch in-house daily. We are seeking an experienced and dynamic Brasserie Manager to lead our dedicated team of 12 staff members. The ideal candidate will possess a passion for the culinary arts, exceptional leadership skills, and a keen understanding of the operational aspects of running a successful brasserie. Key Responsibilities: - Team Leadership: - Manage and motivate a team of 12, fostering a positive and productive work environment. - Conduct regular training sessions to ensure staff are knowledgeable and skilled in all aspects of service and food preparation. - Operational Management: - Oversee daily operations, ensuring smooth service and high standards of food quality and customer experience. - Develop and implement efficient processes to enhance service delivery and operational efficiency. - Ordering and Inventory Management: - Manage ordering of ingredients and supplies, maintaining optimal stock levels to meet demand. - Ensure all products meet our quality standards and are sourced from reputable suppliers. - Financial Oversight: - Monitor costings and profitability, implementing strategies to reduce waste and increase revenue. - Prepare and analyze financial reports, making data-driven decisions to improve profitability. - Menu Development: - Collaborate with the culinary team to innovate and develop seasonal menus that reflect our commitment to fresh, scratch-made dishes. - Regularly assess menu performance and make adjustments based on customer feedback and sales data. - Recruitment and HR: - Lead recruitment efforts to build a talented and diverse team, ensuring all roles are filled with qualified candidates. - Handle general HR responsibilities, including staff scheduling, performance reviews, and conflict resolution. - Administration: - Manage general administrative tasks to ensure compliance with health and safety regulations, licensing, and other legal requirements. - Maintain a clean and organized work environment, promoting adherence to hygiene standards. Qualifications: - Proven experience in a management role within the hospitality industry, preferably in a high-volume setting. - Strong understanding of food and beverage operations, including menu development, cost control, and inventory management. - Excellent leadership and interpersonal skills, with the ability to inspire and motivate a team. - Strong organizational and multitasking abilities, with a keen eye for detail. - Proficient in financial management and reporting. - Passionate about food, with a commitment to delivering exceptional dining experiences. What We Offer: - A vibrant and supportive working environment. - Opportunities for professional development and growth within the company. - Competitive salary and benefits package. If you are a dedicated and experienced hospitality professional looking to make a significant impact at Limes Brasserie, we would love to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you would be a perfect fit for our team.
Job description At Urban Greens, we believe that perfectly crafted salads can empower how we eat and feel. We are creators - leading the salad revolution to redefine London’s healthy eating scene. What does that mean? It means we’re bringing people together, one salad at a time, connecting them to real ingredients, unbeatable flavour and a community of people who care. Now at 5 stores strong, and with big plans for growth we're looking to expand our team! We’re looking for someone who brings fun, energy, has a keen eye for detail, and solves problems with a smile! Position: General Manager We are seeking an experienced and dedicated General Manager to join our growing team! The ideal candidate will manage all aspects of the restaurant, ensuring exceptional customer service, effective staff management, financial performance, and compliance with health and safety regulations. The General Manager will play a crucial role in the restaurant’s success by creating a positive dining experience for our guests and upholding the highest standards of quality and service, all whilst championing the UG brand. Key Responsibilities: Train and manage restaurant staff. Create and manage work schedules, shift assignments, and performance evaluations in the General Manager’s absence. Ensure exceptional customer service and address any customer complaints or concerns. Monitor customer feedback and make improvements based on insights. Control costs, including food and labour, to maximise profitability. Oversee inventory management, including ordering and stocking supplies. Monitor food quality and maintain optimal inventory levels. Ensure compliance with health and safety regulations. Manage daily operations in both the kitchen and shop floor areas. Maintain cleanliness and hygiene standards. Monitor supplier performance and evaluate product quality. Foster a positive work environment and motivate staff. Resolve internal disputes and promote teamwork. Be an ambassador for everything Urban Greens stands for, ensuring our brand reputation is upheld at every customer touchpoint. Benefits: A generous 50% discount at any Urban Greens location. Complimentary meal during your shift. 28 days of annual leave. Opportunities for skill development and career advancement—promotions await you! Competitive salary. Lucrative Bonus structure Job Types: Full-time, Permanent Pay: £30,000.00-£36,800.00 per year Additional pay: Bonus scheme Benefits: Company pension Discounted or free food Employee discount Schedule: Monday to Friday Weekend availability Work Location: In person
Job Title: Financial Manager Salary: Competitive Company: Lucky Dan Limited (trading as Jovanna London) About Us: Lucky Dan Limited is the wholesale division of the fashion brand Jovanna London, responsible for distributing our products to retail partners worldwide. As a growing subsidiary of J Yan Ltd, we work with factories and suppliers in China, requiring seamless communication and efficient financial management to ensure accurate transactions and budget control. Job Overview: We are seeking a skilled and detail-oriented Financial Manager to oversee the financial operations of Lucky Dan Limited. This role will focus on financial planning, budgeting, cash flow management, and regulatory compliance, as well as managing accounts payable and receivable. Given our work with suppliers in China, fluency in Mandarin is essential, as invoices and communications are often in Mandarin without English translations. Key Responsibilities: Oversee day-to-day financial operations, including budgeting, forecasting, and cash flow management. Manage accounts payable and receivable, ensuring timely payments and accurate record-keeping. Review, translate, and process invoices from Chinese factories; handle communications and discrepancies. Collaborate with internal and external stakeholders to create financial reports, analyze data, and support business planning. Ensure compliance with financial regulations and company policies. Work closely with the Director and provide strategic financial insights to support decision-making. Qualifications: Bachelor’s degree in Finance, Accounting, or a related field (Master’s or relevant certification preferred). Proven experience as a Financial Manager or in a similar role, preferably in wholesale or fashion sectors. Proficiency in Mandarin and English, with strong translation skills for business and financial documents. Strong analytical skills and attention to detail. Familiarity with financial software and advanced proficiency in Microsoft Excel. Excellent communication and problem-solving skills. Why Join Us: This is an exciting opportunity to work in a dynamic and growing wholesale fashion company with a global reach. Join us at Lucky Dan Limited and contribute to the success of Jovanna London while playing a crucial role in our financial operations.
GetFix Ltd has been established since 2014. We are a rapidly growing Mechanical & Electrical Contractor that prides itself on delivering excellence in projects and services. You will be pivotal in ensuring the accuracy and efficiency of financial process, as well as supporting various administrative aspects of the business. Main Duties & Responsibilities • Developing, configuring and maintaining payment applications • Handling customer inquiries and issues related to payment application • Analysing payment application trends and making recommendations for improvement. • Creating invoices for clients, ensuring all invoices are accurate, and resolving billing errors. • Reconciling invoices, ensuring accuracy of data, and communicating with Clients and internal departments to resolve any discrepancies. • Assist in carrying out Bank Reconciliations. • Ensuring supplier bills are posted in line with financial month end • Completing supplier credit application forms • Chase suppliers for credit notes on queried purchase orders • Chase approval from project managers for bona-fide contractor invoices • Assist FM with onboarding of new sub-contractors, obtaining insurances, completing PQQ’s and accreditations Main Duties & Responsibilities • Assist where necessary in obtaining purchase orders from clients to ensure smooth running of sales invoicing • Assist FM with obtaining relevant information for renewal of Getfix health and safety accreditations • Answering inbound calls and dealing with queries efficiently • Assist FM with any other accounts tasks such as Credit Control and any other ad-hoc tasks as instructed • Assist with Fleet administration Requirements Mathematically minded Strong Office 365 knowledge, specifically advanced knowledge in Excel Excellent written and verbal communication skills A natural team player Confident with the ability to converse with internal and external stakeholders Willingness to take on new tasks and learn Excellent organisational skills with the ability to manage own workload The ability to work under pressure Keen eye for accuracy and attention to detail
We have a client who is looking for an ambitious bookkeeper/financial controller to join their team. Based between Plymouth and Exeter you will be working directly with the company directors and the external accountants to ensure successful and accurate record keeping. Schedule: 8 hour shift (Monday to Friday) Though a 4 days a week, part-time option is possible. With a minimum AAT qualification of Level 2, the successful candidate must have experience of Xero and is proficient with office software especially excel. You must have great organisational skills and the ability to work on your own initiative is essential. Ideally it would suit someone who enjoys all aspects of bookkeeping / accounting and who is looking to gain more experience and responsibility. Responsibilities Bank reconciliations Cash flow Input sales and purchase invoices Credit control Pay creditors Reconcile Paypal & Shopify receipts Prepayments and Accruals Prepare sales and expenses reports Prepare Commission statements and make payments Petty cash reconciliation VAT Credit card expense reconciliation Prepare information for Payroll provider Management Accounts/cash forecast Ad Hoc reports as required Skills A logical approach to challenges and obstacles. High level of attention to detail to spot errors and/or inconsistencies in data presented. Experience using Xero, Microsoft Office, specifically Microsoft Excel. Experience in using Shopify useful. Accounting: 3 years (preferred) Bookkeeping: 3 years (required) Benefits: Casual dress Company events Company pension Employee discount Free parking Store discount
We are seeking an experienced Chef to lead our café kitchen team. The Chef will be responsible for managing daily kitchen operations, ensuring consistent high-quality food, and maintaining a clean, safe, and efficient kitchen. This role requires a balance of hands-on cooking and leadership to deliver an exceptional café experience for our customers. Responsibilities: . Food Preparation and Quality Control: Oversee all aspects of food preparation to ensure dishes are prepared to meet our quality standards. Ensure all dishes are presented in a consistent and appealing manner. Conduct regular quality checks and make improvements as needed. Team Leadership and Management: Train, and supervise kitchen staff, including cooks, prep staff, and dishwashers. Conduct regular team meetings, provide ongoing training, and encourage a positive, collaborative kitchen environment. Manage kitchen schedules and delegate tasks to ensure efficient kitchen operations. Inventory and Supplier Management: Monitor inventory levels, order supplies, and manage vendor relationships to ensure timely delivery of fresh ingredients. Conduct regular stock counts and ensure minimal waste. Implement cost control measures and negotiate with suppliers to optimise purchasing. Kitchen Operations and Cleanliness: Ensure that all kitchen areas, including equipment and storage, are kept clean, sanitised, and organised. Maintain compliance with all health and safety regulations and lead staff in safe food handling practices. Coordinate regular maintenance of kitchen equipment and work with management to resolve any issues promptly. Cost and Waste Management: Monitor food costs, waste, and portion control to maximise efficiency and minimise expenses. Implement and monitor waste reduction initiatives and cost-effective cooking practices. Ensure accurate record-keeping for food inventory and costs. Customer Interaction and Feedback: Engage with customers and address any issues or special dietary requests. Gather and respond to feedback to continually enhance the menu and overall customer experience. Health and Safety Compliance: Ensure all food safety and sanitation procedures are followed by all staff. Conduct regular audits to maintain a safe and hygienic environment. Maintain updated certifications and provide training to staff on best practices. Budgeting and Financial Management: Work with the management team to plan budgets and meet financial targets. Monitor kitchen expenses and identify areas for improvement. Analyse and report on kitchen performance metrics, such as food cost percentages and labor costs. Requirements: Proven experience as a Chef or Senior Chef, preferably in a café or casual dining environment. Leadership experience with a demonstrated ability to train and motivate kitchen staff. Excellent organisational skills and the ability to manage multiple tasks under pressure. Knowledge of health and safety regulations and a commitment to maintaining a clean and safe kitchen. Ability to adapt to customer feedback and make improvements. Strong budgeting and cost management skills. This position offers an exciting opportunity for a passionate culinary leader to shape the future of our café’s kitchen with a competitive salary. If you are dedicated to quality and enjoy inspiring others, we would love to hear from you!
Join our team as an Assistant Manager🍝🍷 Job Type: Full-Time | leadership Required | Bilingual in Italian Key Responsibilities: - Lead by example on the floor, ensuring that every guest is treated to the warm, welcoming hospitality that Italy is famous for. - Motivate, train, and support our front-of-house team, helping them shine like the stars they are. Your positive vibes will keep morale high and service impeccable. - Handle any guest concerns or tricky situations - Assist in managing the day-to-day operations, from scheduling and inventory to ensuring that our pasta and wine stocks are always ready for the dinner rush. - Ensure the restaurant looks its best at all times, with an atmosphere that feels like a warm Italian embrace - Help manage budgets, monitor expenses, and contribute to financial planning, end of day and opening reports, weekly orders - Work closely with the Restaurant staff to implement new ideas, strategies, and ensure that everything runs smoothly - Having the responsibility of opening and closing the restaurant at the start of the day or end of the day and making sure everything is ready in the morning or for the next day our restaurants safety is in your hands. Our cleaning company will be there to support and make sure everything is clean and under control at the end of the day. What We’re Looking For: - Prior experience in restaurant management or a supervisory role in the hospitality industry, preferably with a love for Italian cuisine. - You’re a natural leader who knows how to inspire and energize a team, even during the busiest of dinner services. - You genuinely enjoy making people happy and have a knack for creating memorable dining experiences - You can juggle multiple tasks without breaking a sweat, ensuring everything is done with precision and care. - You’re articulate, approachable, and can effectively communicate with staff, management, and guests alike. - A love for Italian food, wine, and culture is a huge plus—if you know your Chianti from your Sangiovese, you’ll fit right in! Perks: - Enjoy complimentary staff meals that transport your taste buds straight to Italy. - Opportunities to grow within the company and take on more responsibility as you learn the ropes and opportunity for a pay rise - Work in a lively, family-oriented atmosphere where food, wine, and laughter are always in abundance. - Competitive Salary & Benefits because we believe in rewarding hard work and dedication.
Position: Salon manager (SOC 1253) Job Types: Full-time, Permanent Salary: £38,700.00-£40,000.00 per year Working hours: 37.5 hours Supplemental pay types: Performance bonus Work Location: 103-105 Lowther St, Carlisle, Cumbria, CA3 8ED, United Kingdom Salon Manager Hollywood Nails HB LTD is thrilled to present a remarkable opportunity for a Salon Manager to become a cherished member of our family, situated in the heart of Carlisle. We are actively seeking an individual with innovation, dynamism, and a keen business acumen to unlock the full potential of their team and salon. As the Salon Manager, you will be the driving force behind our salon's success. You will be a results-oriented leader committed to consistency and profit maximization. Our ideal candidate is an ambitious and imaginative leader who will serve as a role model for the salon team. Your leadership style will inspire and motivate, creating a positive atmosphere that enhances team morale. Your team will be motivated and enthusiastic about delivering the ultimate client experience, thanks to your unwavering support. In return, we will empower you with tailored training that encompasses both creativity and education, equipping you for success as a leader. Our future aspirations involve the establishment of a nail salon chain in the UK, aimed at making a significant impact and delivering top-notch services. Your experience and talent are pivotal to the realization of our salon's value for our customers. By contributing to our expansion, you not only enhance our company but also elevate the standard of services offered to society. This endeavor provides you with a unique opportunity to make a lasting impact and establish your reputation within the community. Join us and be a part of a thriving family dedicated to excellence and growth. Key responsibilities: - Operational & Financial Management Oversee day-to-day operations, including technician scheduling, inventory management, and supply ordering. Manage budgets, control expenses, and monitor financial performance to achieve revenue and profitability targets. Handle and resolve client complaints or concerns professionally. - Technical Nail Care and Services Develop various nail enhancements, including gel, acrylic, and custom nail art designs. Ensure that all nail technicians are proficient in shaping, filing, and applying polish with precision and consistency. Stay current on industry trends and introduce innovative techniques to the salon’s service offerings. - Staff Training & Development Lead training programs for nail technicians, emphasizing high-quality standards in all services, including manicures, pedicures, and nail enhancements. Provide continuous mentorship and professional development to ensure technicians maintain the highest level of skill and expertise. - Quality Control & Service Standards Establish and enforce quality assurance practices to maintain a consistent, high-end customer experience. Conduct regular assessments of technician work to ensure alignment with the salon’s upscale standards. - Client Relationship Management Cultivate strong relationships with clients, ensuring each client enjoys a personalized, high-quality experience. Address client feedback professionally, resolving any service issues to enhance satisfaction and encourage loyalty. - Health, Safety, & Compliance Ensure all staff adhere to rigorous health, safety, and hygiene standards to maintain a safe, clean salon environment. Conduct regular compliance checks, ensuring all operations meet local regulations and salon policies. - Support for Business Growth Work closely with the director on expansion plans, providing insights into staffing needs, service standards, and best practices for new locations. Establish scalable policies and practices to ensure consistent brand experience across all branches. More about you: · As a dedicated and innovative leader. Proven experience as a Salon Manager or in a similar managerial role in the beauty industry. · At least B1 English. · You possess the ability to nurture and expand a loyal clientele, ensuring their ongoing satisfaction. · Serving as a role model for our salon team, you will exemplify best practices with unwavering integrity. · You will adeptly cater to our clients while cultivating a thriving and profitable salon. · Ideally, your background will be in a commercial setting, marked by a results-driven focus aimed at profit maximization. · Your strong customer service skills will be a testament to your dedication to client satisfaction. · While an NVQ Level 5 in Beauty Therapy or equivalent is preferred, it is not a strict requirement. · You will work closely with the director to facilitate staff recruitment and provide comprehensive training to new team members. What you will get from us. • Incentives, competitions, and opportunities to earn bonuses and unlimited commission. • 28 days annual leave plus 8 bank holidays • Competitive salary packages. • Training courses
Join our team as an Assistant Manager🍝🍷 Job Type: Full-Time | leadership Required | Bilingual in Italian Key Responsibilities: - Lead by example on the floor, ensuring that every guest is treated to the warm, welcoming hospitality that Italy is famous for. - Motivate, train, and support our front-of-house team, helping them shine like the stars they are. Your positive vibes will keep morale high and service impeccable. - Handle any guest concerns or tricky situations - Assist in managing the day-to-day operations, from scheduling and inventory to ensuring that our pasta and wine stocks are always ready for the dinner rush. - Ensure the restaurant looks its best at all times, with an atmosphere that feels like a warm Italian embrace - Help manage budgets, monitor expenses, and contribute to financial planning, end of day and opening reports, weekly orders - Work closely with the Restaurant staff to implement new ideas, strategies, and ensure that everything runs smoothly Having the responsibility of opening and closing the restaurant at the start of the day or end of the day and making sure everything is ready in the morning or for the next day our restaurants safety is in your hands. Our cleaning company will be there to support and make sure everything is clean and under control at the end of the day. What We’re Looking For: - Prior experience in restaurant management or a supervisory role in the hospitality industry, preferably with a love for Italian cuisine. - You’re a natural leader who knows how to inspire and energize a team, even during the busiest of dinner services. - You genuinely enjoy making people happy and have a knack for creating memorable dining experiences - You can juggle multiple tasks without breaking a sweat, ensuring everything is done with precision and care. - You’re articulate, approachable, and can effectively communicate with staff, management, and guests alike. - A love for Italian food, wine, and culture is a huge plus—if you know your Chianti from your Sangiovese, you’ll fit right in! Perks: - Enjoy complimentary staff meals that transport your taste buds straight to Italy. - Opportunities to grow within the company and take on more responsibility as you learn the ropes and opportunity for a pay rise - Work in a lively, family-oriented atmosphere where food, wine, and laughter are always in abundance. - Competitive Salary & Benefits because we believe in rewarding hard work and dedication.
We’re searching for a charismatic Bar Supervisor to join our dynamic and supportive team and become part of something special. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Bar Supervisor will include welcoming customers, taking drinks orders, making recommendations, preparing, and serving exquisite drinks, controlling stock, including placing orders, stocktake, and supporting the bar manager with bar organisation. You’re confident handling financial transactions, supervising bartenders and keeping abreast of all drink legislation, food safety and hygiene best practices. About you: You have the knowledge and skills to create exquisite cocktails. Your friendly, professional, and hands-on approach to the role will make you a valuable part of the team and a delight to our guests. About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.
JUNIOR SOUS CHEF JOB DESCRIPTION: Major Goal; As Junior Sous Chef you are responsible for managing the day to day kitchen operation whilst supervising and developing the brigade. To consistently deliver our Cubitt House standards, ensuring that everything you do is carefully crafted and expertly delivered. You are an ambassador for Cubitt House and a leader within our Pub, ensuring that your team are positively engaged in our values and supported to perform to their best potential. Reports to: Head Chef, Senior Sous Chef, working to support the General Manager Key Accountabilities: In line with the Senior Chef responsibilities, the Junior Sous role mirrors that of the Sous Chef in accountability. The specific functional duties that you will perform may differ in some respect from what is detailed below, and this will be allocated to you by your Head Chef. You will support the Head/Senior Chefs in their responsibility for all kitchen staff training and development. Running of the kitchen on a day-to-day basis. Ensure consistency of produce throughout the kitchen. Demonstrate excellent communication and leadership skills. Lead by example and offer clear direction to team, taking time to debrief on shifts to address any corrective issues or celebrate excellence. Builds effective and constructive relationships between team and with front of house. To follow company policies and management directions, keeping a safe and clean working environment at all times. Maintain EHO 5-star rating. To ensure that you attend all training, briefings and team meetings Be able to work effectively as part of a team whilst undertaking a leadership role. Liaising with Senior Chef/General manager ensuring all relevant guest feedback is received and action is taken as necessary. Support periodic menu compilation and have a constant in depth knowledge of the full menu offer. Stock management: following the process set out through the use of our stock system and in-house controls to ensure GP is achieved. Staff Supervision and training: You will be responsible for all kitchen staff on your shift. Encouraging team members completion of all training (Cubitt central training sessions and Flow E-Learning). Identifying key areas for training and implementing as requested. Always ensuring team productivity. Following Company standard processes for performance management. Ensure consistency of produce throughout the kitchen. Constantly challenging staff to better their product knowledge and service standards. Ensuring all staff are aware of and trained regarding our company’s sustainable efforts. Supervise service ensuring presentation of food is compliant with restaurant standards. Possessing an in-depth knowledge of the full menu. Presentation, Maintenance & Safety: Compliance with food labelling and temperature controls Ensuring all staff are appropriately presented and groomed (See Staff Manual for guidelines) Ensuring regular cleaning and maintenance occurs, especially during quiet hours Report any maintenance and repair issues with Senior Management Liaising with and undertake extra duties required by Senior Operations on a daily basis Productivity and Morale/Financial Performance: Responsible for aiding and creating a happy team environment, thus improving morale. Support the process of reviews and appraisals according to the time line of each team member’s journey (1 month and 3 month and beyond). Half and Full Year appraisals completed and reported to Line Manager. Ensuring that staff feel free to talk openly with team about any complaints and ideas and the auctioning those are worthwhile. Encouraging and praising staff when they work well. Remain positive. Staff discipline. Identify ways to improve profitability. Be able to demonstrate an up to date and in depth understanding of the industry. Continually strive to achieve personal goals and objectives. Be uncompromising in achieving company standards. Ensure all wastage items are recorded and put into the system for stock control purposes. Invoices are checked and prices are challenged when not as agreed. Attending all management and financial meetings and contributing to reports and findings, as required. Communicate relevant business information regularly, efficiently and concisely to the team. Salary starting from £ 39.500
Working Hours (Week): 40.00 hrs Education Qualification: Any Degree Experience: 1-3 Years Responsibilities Prepare asset, liability, and capital account entries by compiling and analyzing account information Document financial transactions by entering account information Recommend financial actions by analyzing accounting options Summarize current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports Substantiate financial transactions by auditing documents Maintain accounting controls by preparing and recommending policies and procedures Guide accounting clerical staff by coordinating activities and answering questions Reconcile financial discrepancies by collecting and analyzing account information Secure financial information by completing database backups Verify, allocate, post, and reconcile transactions Produce error-free accounting reports and present their results Analyze financial information and summarize financial status Provide technical support and advice on management Review and recommend modifications to accounting systems and generally accepted accounting procedures Participate in financial standards setting and forecast process Provide input into department's goal-setting process Prepare financial statements and produce budget according to schedule Direct internal and external audits to ensure compliance Plan, assign, and review staff's work Support month-end and year-end close process Develop and document business processes and accounting policies to maintain and strengthen internal controls Communicate effectively with clients Contribute to a strong client relationship through positive interactions with client personnel Communicate with Manager and/or Director on work status and client issues that arise Accountant requirements These are just a few of the job requirements you may see in an accountant job description: Thorough knowledge of basic accounting procedures and principles, including the Generally Accepted Accounting Principles (GAAP) Awareness of business trends Experience with creating financial statements Experience with general ledger functions and the month-end/year-end close process Excellent accounting software user and administration skills Accuracy and attention to detail Aptitude for numbers and quantitative skills Bachelor's Degree or Master's Degree in appropriate field of study or equivalent work experience Intermediate understanding of accounting and reporting standards, gaining experience in researching as it relates to accounting issues Experience with accounting software is a plus
The Counter Soho is searching for a Restaurant Manager to join our leadership team. Located on Kingly Street, just a stone's throw from the lively Carnaby Street, Chef Demirasal serves up a tantalising mix of Aegean flavours from Greece and Turkey, inspired by his Izmir roots, with a dash of Mediterranean and Levantine flair. ** Key Responsibilities** - Lead, mentor, and inspire a team of servers, hosts, bartenders, and kitchen staff to deliver exceptional service and achieve performance targets. - Ensure that every guest receives a memorable dining experience characterised by attentive service, delicious food, and a welcoming atmosphere. Address guest inquiries, feedback, and complaints promptly and courteously. - Oversee day-to-day restaurant operations, including opening and closing procedures, staff scheduling, inventory management, and cleanliness standards. Implement efficient systems and processes to streamline operations and enhance productivity. - Develop and implement strategies to drive sales, increase revenue, and attract new customers. Collaborate with the marketing team to execute promotional activities, special events, and social media campaigns to promote the restaurant. - Monitor sales performance, analyse financial reports, and manage budgets to optimise profitability. Control costs and expenses while maintaining high-quality standards and maximising revenue opportunities. - Provide ongoing training and development opportunities to enhance the skills and knowledge of staff members. Foster a culture of continuous learning, teamwork, and professional growth. - Ensure compliance with food safety regulations, health and safety standards, and licensing requirements. Conduct regular inspections to maintain cleanliness and hygiene standards throughout the restaurant. - Build and maintain positive relationships with suppliers, vendors, and service providers. Collaborate with colleagues and stakeholders to achieve common goals and objectives. - Previous experience in a managerial role within the hospitality industry, preferably in a restaurant setting. - Knowledge of relevant regulations and compliance standards, including food safety and licensing laws. - Flexibility to work evenings, weekends, and holidays as required. ** You have** - Previous managerial experience in a chef-lead restaurant is a BONUS - Strong leadership and interpersonal skills. - Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team. - Excellent communication and customer service skills, with the ability to interact effectively with guests and colleagues. - Proven track record of achieving sales targets and driving operational excellence. - Sound financial acumen and experience in budget management and financial analysis. - Knowledge of relevant laws, regulations, and compliance standards. - Flexibility to work evenings, weekends, and holidays. ** Benefits** - Hospitality Rewards - WPA medical cash health plan - Free lunch - Competitive salary and performance-based incentives. - Opportunities for career advancement and professional development. - Comprehensive benefits package, including health insurance and retirement plans. - Employee discounts and perks across portfolio companies - Supportive and collaborative work environment.
Overview We are seeking an experienced and dynamic Bar supervisor to oversee the daily operations of our bar. The ideal candidate will possess a strong background in hospitality and bartending, demonstrating exceptional leadership skills and a passion for delivering outstanding customer service. As Bar supervisor, you will be responsible for managing’ staff, ensuring compliance with food safety regulations, and creating an inviting atmosphere for our guests. Responsibilities Lead and manage bar staff, providing training and support to ensure high standards of service. Oversee the preparation and presentation of beverages, ensuring consistency and quality. Maintain inventory levels, placing orders as necessary to ensure the bar is well-stocked. Ensure compliance with health and safety regulations, including food safety standards. Develop and implement creative drink menus that align with current trends and customer preferences. Manage customer relations, addressing any issues or concerns promptly to enhance guest satisfaction. Collaborate with kitchen staff to ensure seamless service during busy periods. Monitor financial performance of the bar, assisting in budgeting and cost control measures. Experience Proven experience in a hospitality role, preferably within a bar or restaurant environment. Previous leadership experience in managing a team is essential. Familiarity with bartending techniques and cocktail preparation is required Excellent communication skills with the ability to engage effectively with both staff and customers. A passion for the hospitality industry and a commitment to delivering exceptional service. If you are looking to take your career to the next level in a vibrant environment where you can showcase your skills, we encourage you to apply for this exciting opportunity as Bar Manager. Job Type: Full-time Pay: £15.00 per hour Benefits: Casual dress Company events Company pension Discounted or free food Employee discount Sick pay Store discount Schedule: Monday to Friday Weekend availability Experience: Bar Supervising: 2 years (required) Cocktail making: 2 years (required)
Yaki Ya! is looking for an Assistant Manager to oversee operations at two of its branches located in London. The Assistant Manager will be responsible for ensuring the smooth running of both restaurants, including managing staff, maintaining high levels of customer satisfaction, and achieving financial targets. Key responsibilities include: 1. Supervising and coordinating daily restaurant operations. 2. Training and managing staff to deliver excellent customer service. 3. Ensuring compliance with health and safety regulations. 4. Monitoring inventory levels and ordering supplies as needed. 5. Developing and implementing strategies to increase sales and profitability. 6. Resolving customer complaints and ensuring a positive dining experience. 7. Collaborating with the General Manager to set and achieve business goals. 8. Conducting regular performance evaluations of staff members. 9. Managing budgets, analyzing financial reports, and implementing cost-control measures. 10. Upholding Yaki Ya!'s brand standards and maintaining a clean and organized environment. 11. The ideal candidate should have previous restaurant management experience, strong leadership skills, and a passion for delivering exceptional dining experiences. A background in hospitality or a related field is preferred.
Plus annual bonus up to 10% The Customer Services Manager is responsible for managing a high level of administrative support services, from initial contact through to the end of the contract terms. The Customer Services manager will manage and contribute to projects and changes effecting the customer services environment, as defined by the Chief Operating Officer and/or business/regulatory requirements. Key Responsibilities & Duties Recruit, manage, train and develop a customer services advisers, team administrators and team leaders. Regularly assesses the performance and behavioural competencies of team members, identifying training needs and creating development plans. Sets and reviews progress against objectives Develop, implement, maintain and monitor service level standards. Develop and maintain quality controls. Review, improve, streamline and implement administration processes, procedures and system. Procedures being up-to-date and fit for purpose. Reviews and manages complaints Monitors and manages escalated calls and quality reviews. Works within agreed process and payment authority levels. Provides monthly MI reports to senior management. Provides statistical reporting to HMRC. Monitors and manages the Customer Service Risk Register About you You will have a strong background in Customer Service Management with experience of managing teams. Extensive performance management experience, coaching and development Ideally a background within a financial services environment with a good understanding of FCA regulation Hours of work Monday to Friday 35 hours per week (no weekends/no bank holidays)
AACS Limited has been an established family business for over 30 years, delivering the best expertise within the Air Conditioning and Refrigeration Sector across the North East and beyond. We are looking for a dynamic, experienced and driven individual to fill the role of a Projects Manager, to support the established team to provide our customers with the highest standards of designing, planning and installation of new projects. As part of the AACS Limited you can expect to work alongside a friendly and supportive close-knit team within the office environment and to lead and inspire the next generation of Air Conditioning Engineers. You will play a key role in a robust family business, where your suggestions are welcome and listened to. Role: The Projects Manager shall be responsible for ensuring that the service delivered is fully in accordance with the Customers’ requirements and specifications. The Sales and Project Manager shall be technically qualified, experienced in managing both small- and large-scale installation projects from dealing with customers’ enquiries in an efficient and friendly manner face to face, via telephone or e-mail. Pricing and preparation of sales quotations, ordering installation equipment, creating risk and method statements in line with the site requitements for each project and creating commissioning packs. Key Responsibilities: Project Planning: Develop comprehensive project plans, by surveying, designing, pricing, organising and running installation projects within Air Conditioning and Ventilation. Team Leadership: Lead and oversee installation, servicing and maintenance teams to deliver project objectives, ensuring effective communication and collaboration within the teams. Budget Management: Prepare project budgets, monitor costs, and ensure projects are completed within financial constraints. Client Liaison: Serve as the primary point of contact for clients, addressing concerns, providing updates, including dealing with the coordination of workforce and sub-contractors by attending site meetings with the client. Risk Management: Identify project risks, develop mitigation strategies, and resolve issues to ensure minimal disruption to project progress. Quality Assurance: Oversee quality control throughout the project life cycle, ensuring all work meets industry and company standards. Reporting: Prepare regular progress reports, including project status, risks, and financial health, for senior management. Compliance: Ensure all projects comply with health and safety regulations, as well as industry standards and best practices.
Gaucho are looking for an experienced and passionate Chef de Partie to join one of our restaurants! You will need to be experienced in working as a Chef de Partie in a fresh food kitchen, and be extremely passionate about food. Our Chef de Partie will have experience managing a section and working as part of a busy team in a fast-paced environment. They must be able to deliver dishes following a spec, and have a genuine passion for cooking. Key responsibilities of the Chef de Partie • To possess strong operational and leadership skills with regard to both knowledge and operation. • To undertake dealings with suppliers and commercial partners of the business with regard to kitchen operations set and agreed by the Head Chef & Senior Sous Chef. • To check all inbound food deliveries to ensure consistency and quality of all items delivered for the kitchen operation. • To maintain strict kitchen structure and development of junior chefs and kitchen porters set by the Sous Chefs. • To assist the Head Chef and Sous Chefs with specials planning, costing, daily GP% financial sheets, payroll and all operations of the kitchen. • Ensure all health and safety practices are followed, and participate in controlling stock and portion control. Requirements for Gaucho Chef de Partie • Have worked in a high-pressure kitchen environment • Will have a passion for fresh produce • Be able to run a section and manage a small team • Be organised and able to communicate effectively with a team. Training and benefits • 50% off your bill at all Gaucho and M Restaurants • Industry Apprenticeship opportunities, cycle to work scheme and access to our employee discounts platform • Ongoing training • Career development and progression