Financial controller jobs in United Kingdom - Page 2

The Red Shield pub is set to open in Spring 2024 in Waddesdon. We are looking to appoint key roles now in order to invest time in training and preparation for this exciting new opening in the village. A sister venture to the well established Five Arrows Hotel, the Red Shield will provide another opportunity for dining and entertaining for locals and visitors to Waddesdon Manor. The Pub Manager understands their role as an ambassador for Red Shield Pub and the Rothschild Foundation and displays pride in our products, services, and delivery of exceptional customer service, maintaining the high standards of food service in keeping with Waddesdon’s reputation. As a Pub Manager, you will ensure the smooth launch and running of the establishment; • Responsible for all daily operational aspects of the Red Shield • Maintain close control of wages and GP within budget • Provide excellent customer service, making every visitor’s experience remarkable and unique. • Ensure that the serving of food is timely, consistent, and to the highest possible standard. Liaise with the Head Chef to agree as to how you both wish each dish to be served. • Monitor customer satisfaction • Ensure that information management is meticulously maintained • Work closely with the General Manager (Hospitality) and the Red Shield Head Chef to develop the business strategy People Management: • Mentoring and guiding junior team members, fostering a culture of growth and development. • Ensure staff are trained, engaged, and proactive. • Provide strong strategic and operational leadership to the team. Ensuring the vision, values and culture are fully embedded, with clarity on objectives across the pub. • Responsible for ensuring all team members are meeting regulations, including sanitary and food safety guidelines, and checking customers identification to confirm legal drinking age. • Ensure that all front of house staff follow Health & Safety and hygiene legislation, as well as the Red Shield Standards of Procedures. • Ensure your team stays guest focused and nurture an excellent guest experience. • Ensure that all team members are respecting pub fixtures and fittings, and that the General Manager (Hospitality) is notified of all breakages and equipment failures. • Act as Fire Warden and First Aider Financial & Performance Management: • Comply with all company financial procedures • Ensure firm control of costs in pursuit of profitability, efficiency, and guest satisfaction. • Ensure every effort is made to achieve budgeted sales and operating expenditure budgets. • Undertake accurate weekly and monthly reporting and forecasting. • Supervision of takings and the reconciliation of tills with daily takings. Ensure that all discrepancies are accounted for and reported to the General Manager (Hospitality) within 24 hours. • Checking and balancing of staff and petty cash floats and the ordering of extra floats when needed from the Accounts Department. Hours: 48 hours per week, on a seven day rota to include weekends. Evenings and split shifts as required by the business. Hours of work to suit the needs of the business (exclusive of breaks) and will be planned as far in advance as possible. £35,000 plus discretionary service charge Benefits: • Annual Leave: 33 days increasing to 36 days after 3 years’ continuous service, 38 days after 5 years’ continuous service, and 40 days after 10 years’ continuous service (Bank holidays included). • Matched company pension scheme up to 10% of salary. • Parental Leave: 3 months fully paid (after one year of service). • 50% Discount in Catering Takeaway outlets and 20% in the Manor Restaurant and Stables Cafe, 20% in Retail, 20% at the Five Arrows Hotel. • Beautiful location working within the charity and heritage sector. • Excellent wellbeing support and a focus on staff engagement and leadership development. • Free parking. • All the profits we make goes to the upkeep and preservation of the House & Grounds. Waddesdon Manor was built by Baron Ferdinand de Rothschild between 1874 and 1885 to display his collection of arts and to entertain the fashionable world. Opened to the public in 1959, Waddesdon Manor is managed by the Rothschild Foundation, a family charitable trust, on behalf of the National Trust, who took over ownership in 1957. It’s home to the Rothschild Collections of paintings, sculpture and decorative arts.

Pasta Remoli Ealing is a bustling Italian restaurant nestled in the heart of Ealing Broadway, London. We pride ourselves on serving authentic Italian cuisine crafted with fresh, high-quality ingredients. Our restaurant offers a warm and inviting atmosphere where guests can enjoy delicious food and exceptional service. Job Description: We are currently seeking a dedicated and experienced Assistant General Manager to support the overall operations of Pasta Remoli Ealing Broadway. The Assistant General Manager will work closely with the General Manager to ensure the smooth functioning of the restaurant and uphold our commitment to delivering an outstanding dining experience to our guests. Team Leadership and Development: Assist the General Manager in recruiting, training, and supervising restaurant staff. Provide guidance and support to team members to ensure high levels of performance and customer service. Foster a positive work environment that promotes teamwork, communication, and professionalism. Operational Oversight: Assist with the day-to-day management of restaurant operations, including staffing, scheduling, and inventory control. Ensure compliance with health and safety regulations and food hygiene standards. Address any operational issues or challenges promptly and effectively. Customer Satisfaction: Collaborate with the General Manager to maintain high standards of customer service and guest satisfaction. Interact with guests to gather feedback and address any concerns or inquiries in a courteous manner. Implement strategies to enhance the overall dining experience and exceed customer expectations. Financial Management: Assist in managing budgets, expenses, and financial reports to achieve revenue and profitability goals. Monitor sales trends and analyze performance metrics to identify areas for improvement. Implement cost-control measures to optimize operational efficiency while maintaining quality standards. Administrative Duties: Maintain accurate documentation and records related to staff, inventory, and operational procedures. Coordinate with suppliers and vendors to ensure timely delivery of goods and services. Qualifications and Requirements: Previous experience in a supervisory or management role within the hospitality industry. Strong leadership skills with the ability to motivate and inspire a team. Excellent communication and interpersonal abilities. Knowledge of restaurant management best practices and industry regulations. Flexibility to work evenings, weekends, and holidays as needed. Relevant qualifications in hospitality management or a related field preferred. Benefits: Competitive salary and performance-based incentives Opportunities for career growth and advancement Staff discounts on food and beverages Supportive and collaborative work environment If you are a motivated and experienced hospitality professional seeking a challenging role as an Assistant General Manager, we encourage you to apply for this position at Pasta Remoli Ealing Broadway. Join our team and play a key role in delivering exceptional dining experiences to our guests. Apply now with your resume and detailing your relevant experience and suitability for the role. We look forward to hearing from you!

When you play the game of gourmet burgers, you flip or you fry – because we don’t do microwaves – our meals are freshly prepared by only the finest of grill champions. If you’re a talented chef with a passion for learning and a desire to succeed, we may have just what you need – a future... not just a job. What do we look for in a GBK Grill Chef (apart from a love for burgers)? A passion for all things burgers, fries, milkshakes and a love of cooking & constructing mouth watering dishes Pride in achieving the highest levels of cleanliness and health & safety throughout the kitchen in a team and individually Ability to work well under pressure and take control when needed, including experience of working in a high volume, fast paced kitchen environment. Finally, the ability to have fun at work and not take life too seriously - We're too casual for that! What’s in it for you (the important bit!)? A chance to build a career in an exciting industry where no two days are ever the same and if you would love to further your career with us we'll take you as far as you want to go with our on the job, continuous training and career development opportunities within any of our brands. Benefits 50% Discount off your total bill for you and 5 friends in all of our brands (T&C's apply) Exclusive access to discounts through our BRG Spark App on 1000's of online and high-street retailers, and restaurants 20% off at Carluccio’s retail gift shop & deli purchases Access to free Mortgage advice Wage stream – Access to advanced pay Access to our Financial & Wellbeing centre Access to our Healthcare Cashplan Employee Assistance Programme (EAP) Refer A Friend Bonus Scheme Excellent opportunities for career development across our group of diverse brands Flexible working opportunities If you want to join a team that celebrates individuality, rewards creativity and positively encourages ambition in every role, we'd love you to be a part of the team so apply today and we will be in touch! Location: London SE22

Company Information OneDome is the World's first Homebuying platform which enables home buyers and sellers to conduct an end-to-end property transaction online. From searching for properties to engaging with estate agents, conveyancers and mortgage brokers - everything is done on one centralised consumer-centric platform. OneDome achieved Gold for the Best Use of Digital in Property market and won the title of the Most Innovative company in 2021 Best Business Awards in the UK. In 2019, OneDome acquired Nethouseprices.com, one of the oldest and most trusted property search websites in the UK. OneDome's managed websites are among the most visited property websites in the UK, attracting nearly 3Mil monthly visits and generating 4 property enquiries from its customers every minute. In 2022, OneDome acquired CMME, one of the UK's largest directly authorised and specialist contractor mortgage brokerages in the UK, Providing mortgages, financial planning services, income protection, life and critical illness cover. This further strengthens our ability to deliver faster transactions with a greater degree of certainty and control. Roles and Responsibilities Due to the continued growth of our business, we are looking to expand our B2C TeleSales Team, engaging with consumers directly, to satisfy their home buying needs. We have an exciting opportunity for an enthusiastic and self-driven individual who is looking to join an Industry disruptor and revolutionise the property portal space. You’ll be joining the Sales team as a Telephone Sales Executive to focus on extending the range of services offered across the OneDome group of companies (Covering mortgages, conveyancing, protection policies and financial planning) securing appointments for our specialist brokers. Person Specification You have proven success of hitting your daily call targets and booked appointment / sales KPI's, Minimum of 3 years' telesales experience, Ability to demonstrate strong telephone sales skills with the ability to build rapport quickly, listen and alter your sales pitch to achieve the desired outcome. Ability to cope with challenges, objections and develop strategies to overcome and close the sales. Self-driven with a competitive edge and the ability to adapt to change within a fast-paced environment. Experience working within the residential property / financial services sector is advantageous but not essential.

We have an exciting opportunity to work for a rapidly growing bookkeeping and management consultancy company with an extensive portfolio of clients from different company sizes. We are looking for a full-time office/business support manager with a strong financial and bookkeeping skill set to look after both, the general accounting and financial management of the business as well as the day-to-day tasks of managing a busy consultation company. These will be the core tasks but it will also mean carrying out general office manager tasks. You will be responsible for the day-to-day management of other office staff members. You will be expected to thrive from having a varied workload and being happy to assist in other financial and non-financial duties as required. Strong organisational skills are essential for this role as well as a willingness to work towards the company's rapid growth. The role: Specific activities will include (but not be restricted to) - Developing and implementing financial and operational strategies to optimize profitability, and efficiency, and support company objectives. - Planning work schedules, delegating responsibilities and assigning tasks effectively. - Managing correspondence and inquiries related to accounting records, financial position and sales data. - Ensuring that the latest version of policies and standards are approved before effectively publishing these. - Ensuring administration and departmental activities are in line with the latest standards. - Planning, organising and coordinating activities and resources across other offices, including preparing and managing budgets, forecasts, and financial reports with accuracy and timeliness. - Conducting thorough analysis to identify trends, risks, and improvement opportunities. - Monitoring cash flow, liquidity, and financial performance metrics, providing actionable recommendations. - Overseeing accounts payable, accounts receivable, and payroll functions to ensure efficiency and compliance. - Manage relationships with external stakeholders. - Lead and mentor team members, fostering a culture of excellence, collaboration, and growth, - Controlling purchases, managing purchase orders, and overseeing invoice management and bank reconciliation. - Liaise with team members to provide accurate cost information, assist in quotation preparation, - Recording and monitoring office expenditure and budget management, including expense management, petty cash, and staff overtime. - Assist the Director and Senior Management Team in all high-level financial management and decision-making. Personal Profile and Essential Experience: - Bachelor's degree in Finance, Accounting, or related field; - Proven experience (5+ years) in a management role, - Excellent analytical skills, with the ability to interpret complex financial data and communicate insights effectively. - Proficiency in financial modelling, forecasting, and budgeting tools - Demonstrated leadership capabilities, with the ability to inspire and motivate cross-functional teams. - Exceptional interpersonal skills, with the ability to build positive relationships and influence stakeholders at all levels. - Results-oriented mindset, with a focus on driving continuous improvement and achieving business objectives. - High level of integrity, professionalism, and attention to detail, with a commitment to upholding ethical standards. - Highly organised, and commercially responsible, able to manage sensitive data confidentially. - Excellent administration and communication skills, both written and verbal, with a high level of attention to detail. - Flexible working attitude, with a can-do team player approach. - Proficient in MS Office applications. - Must be proficient in the use of Xero accounting for both data entry and analysis and bookkeeping. Job Type: Full-time Salary: £28,000 - £30,000 per year Schedule: Monday to Friday (37.5 hours) Education: Diploma of Higher Education (required) Experience: Management, 5 years (required) Work Location: In person Application Deadline: 29/03/2024

Trainee Broker - Open Your Own Estate Planning Practice Join Our Team and Transform Your Future Are you ready to embark on a rewarding career journey that not only offers unparalleled earning potential but also the chance to make a significant impact on thousands of clients' lives? We are seeking ambitious, driven individuals to join our team as Trainee Brokers, with the unique opportunity to open their own estate planning practice. About Us With a legacy spanning over 20 years, our recognised brand has been at the forefront of the estate planning industry. Our proven franchise model, running successfully for over a decade, empowers our partners to excel in providing comprehensive estate planning solutions, including Wills, Lasting Powers of Attorney, Trusts, and Life Cover. The Opportunity As a Trainee Broker, you will be equipped with the knowledge and skills to not only excel in estate planning but also to grow into a successful Independent Financial Advisor (IFA). This dual pathway promises a lucrative career, with established IFAs typically earning upwards of £150,000 per year. Your Journey with Us Year 1: Establish your foundation with typical earnings of £30,000. Year 2: Expand your practice and double your earnings to £60,000. Year 3: Solidify your presence in the market with earnings of £80,000. Benefits of Joining Comprehensive Training: We don’t just show you the ropes; we guide you through every step of the way in selling, advising, and business management. Earning Potential: Enjoy uncapped earnings as you grow your practice and clientele. Flexibility: All you need is a laptop and a passion for making a difference. Supportive Brand: Trade under a well-established, reputable brand that helps secure clients and fosters trust. Affordable Entry: With an initial franchise fee of £2,500 and a total fee of £15,000 payable at various stages, stepping into your own business has never been easier. Who We're Looking For Motivated individuals with a drive to succeed and help others. Aspiring entrepreneurs ready to embark on a business venture with a strong support system. Persons interested in the financial and estate planning industry, looking to make a profound impact. Take the First Step This is more than a job; it's a career that grows with you, offering not just financial rewards but the satisfaction of truly making a difference. If you're ready to take control of your future and help protect the assets and legacies of thousands, we want to hear from you. Apply now to become a part of our esteemed team and start your journey towards becoming a leader in estate planning and financial advisory. How to Apply Please send your CV and a cover letter expressing your interest and why you believe you are the perfect fit for this opportunity We look forward to welcoming you to our team and supporting you in your journey to success. Join us, and let's build your future together.

Job description: Job holders in this unit group plan, organise, direct and co-ordinate the activities and resources of hairdressing salons, beauty treatment and similar establishments. ** Position:** Hairdressing Manager ** Location:** SNW Hair Saloon, 788 High Road, Goodmayes, Ilford, Essex, IG3 8TH Job Type: Full-Time, Permanent Salary: Up to £26,000.00 - £28,000.00 depends on experience. Tasks required by this job include: · Determines staffing, financial, material and other short- and long-term needs; · Controls the allocation, training and remuneration of staff; · Provides clients with information and advice on styles and treatments, and resolves any complaints or problems; · Ensures clients records are maintained; · Undertakes and/or directs hair treatments and/or beauty therapy; · Checks and maintains any equipment, and ensures that all safety requirements are met; · Demonstrates, advises on and sells hair and/or beauty products; · Ensures financial accounts for the business are maintained. About you: · Previous Hair dressing managment experience · Excellent communication skills · To be able to build strong work relationships · You must have experience working with Hairdressing saloon · Degree level education or equivalent / relevant work experience · The ability to work individually and as a team

NO AGENCIES PLEASE Location: Ockley, Dorking RH5 5RR Monday – Friday - 8 am – 5 pm SIAN Wholesale Ltd is one of the fastest growing distributors of FMCG (fast-moving consumer goods) within the UK and now require an Accounts Assistant to join our existing finance team. We believe we have enjoyed success as a company due to our strong team ethic and flexible approach to our customers and employee’s needs. We are proud to have been recognised by a number of leading UK Organisations, awarding us for our success, growth and management. We are looking to recruit an office-based Accounts Assistant to join our existing finance team, 2 days per week remote working will be granted after completing a successful probation period. We would expect the successful candidate to be computer literate, have an aptitude for accounts and have the right attitude towards learning and developing. The Role: To actively support the finance team with all day-to-day accounting processes within this division. Duties will include: - Reviewing and processing client invoices, receipts and purchase invoices - Reconciling supplier statements and multi-currency bank accounts - Credit Control & Issuing Customer Statements - Handling queries and discrepancies - Customer Due Diligence and Account Checks - Purchase Ledger Entry – Overheads, Freight and Stock - Discrepancy Follow Up - Processing portal online payments - Duties may include: - Cashflow Support - Booking of foreign currency contracts and maintaining - Invoice Finance Reconciliation and Management - Sales profitability analysis and cost application - Support with month End Preparations The successful candidate will: - Have the ability to prioritse and work under pressure. - Have strong excel skills, attention to detail and can analyse data. - Be adaptable and willing to learn, reliable and an excellent communicator. - Due to office location, the candidate must be able to drive to work. Desired requirements: - A positive attitude and flexible approach to the role would be advantageous. - An understanding of stock movement, valuation and costings would be an advantage. - MS Dynamics 365 experience would be a benefit but not essential as training will be given. Benefits: - 24 days holiday excluding bank holiday - Days off between the Christmas and New Year period - Employee Assistance Program which provides mental health, legal and financial advice - Private medical insurance - 2 days per week Hybrid working - Great Parental leave package - Free soft drinks including fizzy drinks - TasteCard - Cycle 2 Work - Car Maintenance Scheme

We’re searching for a charismatic Bar Supervisor to join our dynamic and supportive team and become part of something special. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Bar Supervisor will include welcoming customers, taking drinks orders, making recommendations, preparing, and serving exquisite drinks, controlling stock, including placing orders, stocktake, and supporting the bar manager with bar organisation. You’re confident handling financial transactions, supervising bartenders and keeping abreast of all drink legislation, food safety and hygiene best practices. About you: You have the knowledge and skills to create exquisite cocktails. Your friendly, professional, and hands-on approach to the role will make you a valuable part of the team and a delight to our guests. About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.

Overview of the Role A bartender is responsible for providing a consistently high level of bar service and guest experience within the venue, including bar, dining and events space. A bartender uses their extensive product knowledge to create a personalised experience for every guest _____________________________________________________________________ Specifics of the role Hospitality Guest service Product Quality People Team welfare Training and Development HR Health and Safety Financials Labour cost Stock control Revenue driving Beverage Gross Profit Management _____________________________________________________________________ HOSPITALITY Guest Service Ensure adherence to service standards Enhance and maintain culture and practice of regular guest care Ensure guest complaints are followed up in an appropriate and timely manner Offer service in ethos of ‘above and beyond’ hospitality, including recommendation of products in line with ‘right product to right guest’ Drive spend per head without compromise of guest experience

Head Chef - New Restaurant Opening Rockfish - voted one of the TOP 50 BEST COMPANIES to work for in the whole of the UK, as verified by all of our employees. We are delighted to be opening our newest restaurant in the beautiful coastal town of Salcombe, Devon and we have an exciting opportunity to join our award-winning business as Head Chef. Our chefs get to work with the best sustainable seafood, MSC certified or caught and managed in the Southwest of England. We buy direct from the market everyday, which is then prepared by our team on the quayside, packed and then delivered to each restaurant before service. Our Salcombe restaurant will be opening in early summer 2024 and we would like to invite our new Head Chef to begin working and training with us in April. The Role You will work with incredible fresh seafood and have a shared passion for sustainable fishing. You will be a role model and strong leader to your team of chefs, supporting and mentoring their training and development and leading the way on all our Rockfish values. Your attention to detail will be second to none, ensuring the food prepared is of a consistent and high quality, delivering an exceptional guest experience. You will manage fish respectively to minimise waste, control costs and ensure all food safety regulations are met. You will build a strong relationship with our front of house teams to collectively deliver exceptional levels of service to all our guests. Before starting in your new restaurant, we will get you up and running with an induction and training programme which includes onsite training at our training restaurant in Weymouth, Brixham fish market tour, extensive training plan and in-kitchen experience with our inspirational top chefs so you can hit the ground running. You will be required to have previous experience at Head Chef level and able to drive to the Salcombe location. Benefits We offer a relocation package for anyone wishing to join us from outside of the south west area. - A generous share of guest gratuities and tips - Discretionary bonus schemes for management levels - Summer incentives including trips abroad, food & restaurant experience days & an extra week off! - Paid Overtime when it's needed though our aim is for our teams to work only contracted hours - Company Auto Enrolment pension scheme to help you save for your future - Birthdays off, additional to your 28 days holiday allowance - Access to Rockfish paddleboards, to relax and enjoy for free - 24/7 support through Hospitality Action : including financial advice, counselling sessions and help when life throws a curveball - Reduced working hours to 40hrs in the winter and 48hrs in the summer - Competitions and incentives along the way - Generous paid refer a friend Scheme £££ - Christmas off! We close Christmas eve, Christmas day and Boxing Day! - 50% off all food when you dine at any Rockfish Restaurant We strive to be a Company that is inclusive in terms of age, gender, identity, race, sexual orientation, ethnicity, and to create an environment where everyone, from any background, can be happy at work.

As a Customer Services Manager, the work duties includes: 1. Help to build good customer relations. 2. improve customer service experience, create engaged customers and facilitate organic growth; 3. Training and managing customer service assistants and representatives; 4. Interacting with customers daily by answering their questions and directing them to the appropriate service for their needs; 5. Establishing customer service policies and procedures; 6. Staying updated on developments in the customer services field; 7. Focus on customer satisfaction which includes addressing customer "pain points," adjusting policies and procedures, ensuring agents are well trained, measuring customer satisfaction and responding to customer feedback 8. Develops and implements policies and procedures to deal effectively with customer requirements and complaints; 9. Discuss customer responses with other colleagues with a view to improving the product or service provided; 10. plans and co-ordinates the operations of help and advisory services to provide support for customers and users; 11. Taking ownership of customers issues and following problems through to resolution; Keep accurate records and document customer service actions and discussions; Control resources and utilise assets to achieve qualitative and quantitative targets; Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill; Coordinates with sales department to incorporate plans to increase customer satisfaction; Maintain confidentiality regarding personnel information and customer financial data by keeping sensitive documents private and secure; Issue refunds or compensation to customers; keep accurate records of discussions or correspondence with customers; Produce written information for customers, often involving the use of computer packages and software; Develop feedback or complaints procedures for customers to use; Make sure that the needs of customers are being met or exceeded; Key Skills involves: · Proven working experience as a Customer Service Manager; · Experience in providing customer service support; · Excellent knowledge of management methods and techniques; · Strong leadership skills to work with people within the organisation with different skills; · Proficiency in English and other languages; · Working knowledge of customer service software, databases and tools; · Awareness of industry’s latest technology trends and applications; · Ability to think strategically and to lead; · Strong client-facing and communication skills; · Advanced troubleshooting and multi-tasking skills; · Customer service orientation; Managing a team of customer service staff; Handling face-to-face enquiries from customers; Dealing with customers who are upset or angry may be stressful; Communication and Excellent IT skills; Creative thinking, to be able to come up with new ideas to improve customer service standards.

Assistant Store Manager - Covent Garden We are on a search to find a new Assistant Store Manager. Our vision is to be the world's most iconic Italian gelato artisan. Our mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever growing company who has now expanded worldwide! If you enjoy interacting with people, and have a passion for amazing Italian food, then we would love to hear from you! What you will be doing: - Greeting customers into the store as if they are family - Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere - Lead by example by setting standards within your store - Motivate your team to value the quality of our products by upselling to achieve store targets - Ensure store compliance with health and safety regulations - Monitoring the team that the Steps of Service are being followed, ensuring great customer service is being met with every customer - Create business strategies to attract new customers, expand store traffic, and enhance profitability - Responsible for the recruitment and development of the team - Train and induct new members of the team - Being a keyholder of the store, making the daily operations run smooth - Monitor inventory levels and order new items - Being the point of call for employee relation queries and issues for your store - Undertake store administration duties such as managing store budgets, updating financial records and monitoring all controllable costs including payroll What we’re looking for: - Outgoing - love speaking to people - Friendly - to greet our hungry customers - Smiley and bubbly - give a warm welcome - Proactive and energetic - there’s always something to do! - Share our values - be proud to be part of our team - Team player - pitch in on all jobs, at all levels - Organised - making sure the store is running smoothly - Show initiative - completing tasks without prompting - Problem-solving - creating solutions before they become issues - Approachable - for our customers, and your team - Lead by example - be an asset to your team and other stores too - Resilient - react and embed change - Good communicator - manage and engage with all team members What you will get: - £12 allowance per day when on shift to spend on food and drink - Up to 50% off on store products - Refer a friend incentive scheme - Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! - Seasonal social events - Regular competition incentives - Pension scheme - Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! - Employee Assistance Programme - our 24/7 counselling support provider

"We are seeking a dynamic and experienced Dessert Shop Manager to join our team! Responsibilities include overseeing daily operations, managing staff, ensuring quality control, and driving sales. The ideal candidate has a passion for desserts, excellent leadership skills, and a proven track record in the food industry. If you have a sweet tooth and thrive in a fast-paced environment, we want to hear from you! Apply now!" The main responsibilities of a Dessert Shop Manager typically include: 1. Overseeing daily operations of the dessert shop, including inventory management, ordering supplies, and ensuring cleanliness. 2. Managing and training staff members to provide excellent customer service and maintain high food quality standards. 3. Developing and implementing strategies to drive sales and increase profitability. 4. Creating and updating dessert menus based on customer preferences and seasonal availability. 5. Monitoring and maintaining food safety standards and compliance with health regulations. 6. Handling customer inquiries, feedback, and complaints in a professional and timely manner. 7. Managing the overall financial performance of the dessert shop, including budgeting and cost control. 8. Collaborating with vendors and suppliers to ensure timely delivery of ingredients and supplies. 9. Planning and executing marketing initiatives to promote the dessert shop and attract new customers. 10. Ensuring a positive and welcoming atmosphere for customers to enjoy their dessert experience.