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Part time delivery driver required, evenings and some weekends. Applicant must have a car. PLEASE NO TIME WASTERS.
Oversee and train front-of-house staff to maintain excellent service standards. Coordinate daily floor activities, ensuring smooth operations and outstanding customer service. Work closely with kitchen staff to guarantee prompt food delivery. Track inventory and manage stock levels to ensure seamless service. Support staff scheduling and provide adequate coverage during busy periods and events. Ensure compliance with hygiene, safety, and health standards by enforcing established procedures. Provide regular updates to the Restaurant Manager on floor operations and address any arising issues.
Key Responsibilities: Manage and supervise the floor staff. Ensure that all guests receive excellent customer service. Coordinate with the kitchen staff to ensure timely and accurate food delivery. Address customer inquiries, complaints, and feedback in a professional manner. Maintain the cleanliness and organization of the dining area. Train, motivate, and schedule staff to ensure optimal performance and coverage. Monitor inventory levels and collaborate with the management team on ordering supplies. Implement and enforce restaurant policies and procedures. Conduct regular staff meetings to communicate updates and expectations. Requirements Excellent leadership skills. Strong problem-solving and decision-making abilities. Ability to handle high-pressure situations and multitask effectively. Attention to detail and commitment to quality standards. Basic understanding of inventory management and point-of-sale systems.
Location: Manchester Duties: Develop and implement marketing strategies: Create and execute strategies to increase brand awareness and drive sales across various platforms, including social media, online food delivery apps, and local events. Content creation: Develop engaging and culturally relevant content tailored to our target market, including Asian communities, international students, and local food enthusiasts.. Social media management: Oversee the brand's social media presence, ensuring consistent messaging and visuals that reflect the company’s values and product offerings. Promotional campaign planning and execution: Design and implement promotional campaigns such as seasonal promotions, partnership collaborations, and customer loyalty incentives to attract and retain customers. Collaborate with the Head of Pastry Chef: Work closely with the Head of Pastry Chef to understand customer preferences, particularly those from Asian (Chinese and Japanese) cultural backgrounds, and translate their vision into custom designs and targeted marketing campaigns. Customer engagement and insights: Analyze customer feedback and behavior to refine strategies, ensuring the brand maintains a positive image and competitive edge.Where the job sits on the hierarchy chart: This position is part of the core management team and reports directly to the Company Director Salary: range from £39,000 to £40,000 + incentive/bonus Skill, experience and qualification required: Experience: Proven experience in marketing, social media management, or content creation, preferably in the food or hospitality industry. Cultural understanding: Strong familiarity with Asian (Chinese and Japanese) cultures and their impact on customer preferences and marketing strategies. Language proficiency: Fluency in English; knowledge of Mandarin or Japanese is a plus. Creative content creation skills,including writing, design, or basic video editing. Education: A bachelor’s degree in marketing, communications, or a related field is preferred.
Job Summary We are seeking friendly and enthusiastic Hostess's and Busser/Commis to join our dynamic team for a High End Dessert Store in Knightsbridge. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and a positive dining experience. This role requires excellent time management skills, a passion for hospitality, and the ability to multitask in a fast-paced environment. Duties Greet and welcome guests as they arrive, ensuring a pleasant first impression. Manage reservations and seating arrangements efficiently to optimise guest flow. Assist in upselling menu items and specials to enhance the dining experience. Provide assistance to guests with inquiries about the menu and restaurant services. Maintain cleanliness and organisation of the front-of-house area. Collaborate with kitchen staff to ensure timely food preparation and service. Handle guest complaints or concerns with professionalism and courtesy. Support the waitstaff during busy periods by helping with food delivery when necessary. Requirements Previous experience in a restaurant or hospitality setting is preferred but not essential. Strong time management skills to handle multiple tasks efficiently. Basic maths skills for managing reservations and guest counts. A keen interest in culinary arts and food preparation is advantageous. Excellent communication skills with a focus on guest services. Ability to work well under pressure in a busy environment. A positive attitude and willingness to help both guests and team members.