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Warehouse Supervisor Location: Brighton - St Josephs Business Park Hours: 37.5 hours per week (full time) Pay: £13.20 per hour Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. . We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Deliveroo Hop Deliveroo Hop launched in September 2021 and is Deliveroo's speedy grocery delivery service. Our mission is to deliver groceries to customers around the world in as little as 10 minutes - from the weekly shop, to a last minute dinner party or a late night snack. Working with trusted grocers, Deliveroo Hop promises to bring customers the very best products at lightning speed. The team behind Deliveroo Hop are building a network of stores across London, the UK and International markets. Each delivery store is staffed with a team who have been specially trained to manage the operations, pick and pack orders in record time, with Deliveroo's 100,000 strong rider network completing all deliveries. What you'll be doing Oversee that all orders are picked to meet time targets Communicate with our riders to ensure our customers receive our deliveries promptly Run the dispatch area and and support with packing delivery orders to send to our customers Ensure all deliveries are scanned and appropriate claims are logged Unload deliveries according to procedure, taking time to ensure accuracy of product locations and date rotation Ensure stock counts are accurate and all areas counted Partner with our Warehouse Assistant Manager and Warehouse Manager to ensure the site runs smoothly Manage the warehouse remains clean and tidy at all time and that any hazards have been dealt with urgently Complete H&S checks and ensure that the warehouse and employees are diligently following company procedures throughout their shift Requirements Previous experience in a similar environment is valued but not required (FMCG/Retail/Warehouse/Last mile delivery is a big plus) Hands-on mentality and detailed oriented Experience hitting goal targets (e.g. pick times) A track record of attendance and punctuality Demonstrated leadership and experience training other team members Contribute to a positive working environment Right to work in the UK What you'll receive £13.20 hourly salary Guaranteed 37.5 hours minimum per week Weekly payroll Permanent position Lots of growth opportunities and on site training. This position can transition into a Warehouse Assistant Manager and Warehouse Manager! Deliveroo Plus subscription which gives you access to exclusive offers and free delivery on selected orders. Wide range of additional benefits including discounted gym subscription, wellbeing and pension contributions Workplace & Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer multiple great benefits in areas including health, family, finance, community, convenience, growth and relocation. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an exciting space.
GAZETTE BRASSERIE GROUP We are currently recruiting a Supervisor for our Putney venue. You are full of energy, passionate, enthusiastic, loves hospitality and interaction with people so you are our candidate :) We are looking for committed and hands on individuals. Experience in management is essential for the role as you will have to assist the management team and support them with day to day duties. if you feel up for the challenge, you are more than welcome in our company, pop to the restaurant for a chat and may be plan the next step... Need to be eligible to work in UK Thank you
An exciting opportunity to be part of the fabulous Cabana family! We are looking for GM who can work in any of our Cabana London sites which are in Stratford, O2 and Covent Garden. Cabana is the home of the mighty flame-grilled Spicy Malagueta Chicken! Our restaurants are Latin American inspired known for fabulous grills and cocktails delivered in a vibrant, buzzing atmosphere! What we offer our GM ; · A great family atmosphere · 50% of the total food and drink bill when dining at any Hush Collection Restaurants with your friends or family; Hache, Cabana or Hush in Mayfair · Career progression opportunities · Complimentary Staff food when on duty · Milestone anniversary celebrations at 5/10/15 years and beyond · As well as on the job training and support you’ll have access to industry leading, Flow Hospitality on-line training modules · The usual benefits including pension scheme & 5.6 week holiday entitlement Pls only apply if you only have minimum 6 month experience as GM.
Assistant Manager at Heroica Lounge - The Pizza Bus Position: Assistant Manager Location: Heroica Lounge, Royal Victoria Docks Salary: £30,000 plus bonus Employment Type: Full-Time About Us: Heroica Lounge - The Pizza Bus is a unique dining experience located at Royal Victoria Docks. We serve delicious pizzas and a variety of beverages in a vibrant and lively atmosphere. We are committed to providing exceptional service and unforgettable experiences for our guests. Job Description: We are seeking a dynamic and motivated Assistant Manager to join our team. The successful candidate will assist in managing daily operations, ensuring high standards of service, and supporting the team to deliver an excellent dining experience. Responsibilities: Assist the General Manager in overseeing all aspects of the restaurant’s operations Supervise and train staff, ensuring excellent customer service Handle customer inquiries and resolve any issues promptly Manage inventory and order supplies as needed Ensure compliance with health and safety regulations Monitor and maintain cleanliness and organization of the restaurant Support in planning and executing events and promotions Assist with financial management, including budgeting and payroll Contribute to a positive and collaborative team environment Requirements: Previous experience in a supervisory or management role in the hospitality industry Strong leadership and team management skills Excellent communication and interpersonal abilities Ability to work in a fast-paced environment Strong problem-solving skills and attention to detail Flexibility to work evenings, weekends, and holidays as needed Passion for providing exceptional customer service Benefits: Competitive salary of £30,000 plus performance-based bonus Opportunities for professional development and career advancement A vibrant and friendly work environment Staff discounts on food and beverage Heroica Lounge - The Pizza Bus Royal Victoria Docks, E16 1FA Join our team and be a part of a unique and exciting dining experience!
An exciting opportunity as arisen for an Assistant Manager to join the team at Street Burger – Reading. Street Burger - Reading, situated in the heart of Reading town centre by the Riverside at The Oracle Shopping Centre, serves up the best burgers, seasoned fries and indulgent desserts, alongside amazing shakes, cheeky cocktails and more. The humble yet magnificent burger has long time been a part of our restaurant menus. The first Street Burger was born in St Paul’s, London and now we’re growing. Our concept and menu is simple and inviting: honest priced burgers with bags of flavour. From the iconic Hell’s Kitchen to the mighty G.F.C. Full throttle. Full flavour. Always. As Assistant Manager you must: - Have previous experience as a Manager within a busy restaurant environment - Have a strong personality with the confidence to play an integral role in a leading the restaurant. - Working closely with the General Manager to consistently deliver excellent customer service and an amazing experience for our guests. - Confident in leading and motivating a team - Have exceptional communication skills with a real passion for hospitality What’s in it for you: - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Access to our world-class training & development opportunities globally - Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment - A fantastic 50% staff discount on food and drink in UK restaurants - 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family - 30% discount for your Friends & Family in all UK Restaurants - Preferential Room Rates at Gordon Ramsay Restaurants partner hotels. - Gympass - discounted membership and access to hundreds of gyms, studios, fitness classes and wellness apps - MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy - Meals on duty If your passion is hospitality, want to work in a vibrant and fun environment while developing your career in a best-in-class global restaurant business - apply today! We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.
Our esteemed client is seeking an experienced and dynamic Assistant Manager to join their team. The ideal candidate will possess strong leadership skills, a passion for the hospitality industry, and a proven track record in restaurant management. This role requires a detail-oriented individual who can support the Restaurant Manager in overseeing daily operations, ensuring excellent customer service, and driving business growth. Responsibilities: - Support Management: Assist the Restaurant Manager in all aspects of restaurant operations, including staffing, training, and performance management. - Customer Service: Ensure exceptional customer service by engaging with guests, addressing their needs and concerns promptly, and maintaining a welcoming atmosphere. - Staff Supervision: Supervise and mentor front-of-house and back-of-house staff, ensuring adherence to service standards and operational procedures. - Operational Efficiency: Oversee daily operations, including inventory management, order processing, and coordinating with kitchen staff to ensure timely and accurate service. - Quality Control: Maintain high standards of food and beverage presentation, ensuring consistency and quality in every dish served. - Health and Safety Compliance: Ensure compliance with health and safety regulations, including food safety standards and sanitation practices, maintaining a clean and safe environment for guests and staff. - Conflict Resolution: Address and resolve customer complaints and staff issues in a professional and timely manner, ensuring customer satisfaction and a positive work environment. - Financial Management: Assist in managing budgets, monitoring financial performance, and implementing cost-control measures to achieve financial goals. - Reporting: Prepare and submit operational reports, including sales, staff performance, and customer feedback, to the Restaurant Manager and senior management. - Team Collaboration: Foster a positive and collaborative work environment, promoting teamwork and open communication among staff and management. - Requirements: - Experience: Proven experience as an Assistant Restaurant Manager or in a similar role within the hospitality industry. - Education: High school diploma or equivalent; a degree in Hospitality Management or a related field is preferred. - Leadership Skills: Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team. - Customer Focus: Commitment to delivering exceptional customer service and enhancing the guest experience. - Communication: Excellent verbal and written communication skills, with the ability to interact effectively with guests, staff, and management. - Organizational Skills: Superior organizational and time-management abilities, with the capacity to manage multiple priorities and tasks simultaneously. - Problem-Solving: Effective problem-solving skills and the ability to remain calm under pressure. - Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays, to meet the needs of the business. - Technical Skills: Proficiency in using point-of-sale systems and other restaurant management software. Benefits: - Competitive Salary: Attractive compensation package commensurate with experience and skills. - UK Sponsorship visa - Health Benefits: Comprehensive health and wellness benefits, including medical, dental, and vision coverage. - Professional Development: Opportunities for continuous learning and career advancement within the hospitality industry. - Employee Discounts: Discounts on food and beverages. - Paid Time Off: Generous paid time off, including vacation, holidays, and sick leave. - Supportive Environment: A positive and collaborative work environment with a focus on teamwork and professional excellence. please only apply for the job if you are currently on student visa or graduate visa and thinking of switching to skilled worker visa
Essential Duties & Responsibilities: - · Identify and resolve Post Office balancing queries - · Influencing and support the Post Office team to provide customer service standards expected in the Post Office - · To assist customers with any queries - · Demonstrate a good level of communication to external and internal customers - · Drive understanding and knowledge of the current promotions and Post Office services with the Post Office team - · Ensure team adherence to all legal compliance and mandatory Post Office procedures as laid out in current guidelines - · Assist the Post Office Area Manager in the development of processes and controls to support Post Office operations - · Actively demonstrates the determination and the ability to deliver to success - · Motivates and inspires others to achieve and ensure that the Post Office team complete all mandatory training ** Skills Required**: · Strong leadership and managerial skills. · Excellent communication and interpersonal abilities. · Proficiency in Microsoft Excel and other relevant software. · Ability to multitask and prioritize tasks effectively. · Attention to detail and accuracy in record-keeping. · Knowledge of postal regulations and procedures is a plus. ** Qualification Required:** Bachelor &/Master’s degree or a related study and experience ** Experience Required:** 1-2 Years’ ** Other Benefits:** · Bonus · 28 Days Holiday
Post: Service Manager – Based at our refuge within the Waverley Borough. For safeguarding purposes, we cannot disclose the exact location at this stage but we can provide a rough estimate on the distance/length of travel time if you can provide us with a postcode Salary Range: £31,500-£35,500 – (Please be advised you are likely to begin on the lower end of the salary scale). Hours: 40 hours per week, Monday - Friday between core hours of 8.30am – 5.30pm Accountable to: Head of Services (HOS) Job Purpose To ensure that the refuge is well managed and fulfils the aims and objectives of the constitution To ensure that the needs of service users are met within a safe and hospitable environment To perform the role of Safeguarding Lead for the site and report any safeguarding concerns to the Head of Services To perform the role of the Child Protection lead for the site Comprehensive and up to date knowledge of every resident’s case including background history and identify current or potential safeguarding risks To be responsible for the On Call service To be responsible for the management of the staff team and volunteers To work with the Head of Services and CEO ensuring that the Refuge meets required standards Forward potential funding opportunities to the CEO/Head of Services Actively participate in generating income for I Choose Freedom Application, monitoring and reporting on grants with the CEO/Head of Services Fostering and maintaining relationships with local donators Main duties and responsibilities Staff · To provide leadership, direction and support to staff ensuring excellent management of the service, including direct line management of the team To line manage staff by providing a safe and supportive environment for the well-being of women and children in the Refuge To manage staff, including appropriate supervision, appraisals and assessment of training needs and reporting any concerns to the Head of Services To organise recruitment and induction of staff, in conjunction with the Head of Services In conjunction with the Head of Services carry out disciplinary reviews, probation reviews and performance reviews To hold weekly staff meetings and report any concerns to the Head of Services To organise and participate in the out of hours on call Ensuring that women’s meetings, Freedom Programme, Counselling and individual support meetings are held Oversight to ensure that the Children’s Service is providing adequate cover for support meetings and that therapy sessions are carried out Monitoring and authorising the use of Children’s and Women’s funds within guidelines Ensure that training and DBS checks are maintained in accordance with grant requirements Managing staff annual leave and TOIL including requests and approvals for annual leave and TOIL and reporting any concerns to the Head of Services Managing staff sickness and carrying out back to work interviews and reporting any concerns to the Head of Services To provide ongoing management of volunteers including diary management and providing adequate supervision Service Users · Ensuring the services work to Accreditation best standards set by Women’s aid federation England To operate the admissions policy for prospective service users To promote an organisational culture of engagement, improvement, reflection and best practice to deliver a high quality and accessible service To carry out cautioning and eviction of service users, if necessary, following I Choose Freedom policies and reporting any concerns to the Head of Services To be aware of the possibility of neglect or abuse, performing the role of Safeguarding lead for the site and reporting any concerns to the Head of Services To work directly with service users when appropriate Dealing with service user complaints and reporting any concerns to the Head of Services To have knowledge of housekeeping and housing benefit for each client reporting any concerns to the Head of Services To ensure that Domestic Abuse Refuge Advocates are made aware of outstanding payments and are issuing warnings as appropriate Dealing with service user complaints and reporting any concerns to the Deputy CEO/Head of Services Committee To work with the Head of Services/CEO and Committee Directors in planning and developing services To develop and implement policies and procedures, as agreed with the directors Attending monthly committee meetings if required and preparing management reports for those meetings Premises To take responsibility for the cleanliness of the refuge including bedrooms, communal areas and gardens To ensure that the Head of Operations is aware of any maintenance issues or issues that affect the upkeep of the refuge Projects To work with the CEO Head of Operations, Head of Services and in communicating the vision for project work · To take responsibility for budget control reporting any concerns to the CEO/Head of Services Administration To have responsibility for the maintenance of accurate and timely data in all required records and reports, ensuring such information is given to stakeholders as required To be responsible for upholding legal requirements and policies in the running of the Refuge, including health and safety requirements To ensure that all financial records are accurate and up to date To plan and authorise use of budget, within guidelines To identify sources of funding and inform Head of Services and CEO Monitoring and reporting on grants alongside the Head of Services Monitoring and authorising team expenses General To promote the aims and objectives of the organisation and ensure that all contacts with external people and organisations fully reflect the professional approach of I Choose Freedom To ensure compliance with relevant legislation and I Choose Freedom’s policies, practices and codes of conduct, and ensuring that all work is within a framework of safeguarding, equal opportunities and anti-discriminatory practice To keep up to date in developments both nationally and locally, in policy or practice in the domestic abuse field To contribute to the Surrey Domestic Abuse Strategy and other associated strategies, via the Head of Services and be aware of the implications for I Choose Freedom To represent I Choose Freedom at relevant meetings or forums To undertake any additional duties necessary for the smooth running of the Refuge This is an outline job description designed to give an overview of the responsibilities of the post. The post holder will be expected to be flexible to respond to change and organisational need given the organisation’s development and growth plans. The post holder will be expected to contribute to the wider organisational needs as appropriate and this job description may be subject to review.
We are a friendly and professional team looking for a Supervisor that is eager to learn and have fun while working! Como Garden is the Italian restaurant part of Emerald Hospitality Group. The venue has the highest design standard. Our aim to offer you a career path to learn, grow and enjoy. We offer a solid career progression across our fast-growing restaurant group, all supported by innovative trainings. We have many benefits including sales incentive, bonuses, amazon vouchers, discounts across all our restaurants, and premium drink gifts. Lastly, the role comes with a compensation package described below: -Sales Incentives -50% staff discount when you dine in our restaurants -Celebrate career anniversaries, with a gift voucher to dine in our restaurants -Career Development and Training, including Apprenticeships -Free food and drinks when you are working -You can take your Birthday as a day off - Guaranteed -Discounts on Gym Membership (Virgin Active & Equinox) -Recruit a friend scheme (100£) -Workplace pension scheme Join us now :)
Mamma Dough is a family-friendly Sourdough Pizza restaurant chain with locations throughout South London. Our restaurants specialize in serving authentic, Neapolitan-style sourdough pizza made with fresh, locally sourced ingredients. We pride ourselves on using traditional techniques to create the perfect sourdough and combining them with unique and innovative toppings to create special and delicious pizzas. Our restaurants are warm and welcoming, and we strive to create a relaxed and comfortable atmosphere for our customers. We offer a casual dining experience, great for families and groups of friends, and we take great care to ensure that our customers leave feeling satisfied and happy. Mamma Dough is a company committed to sustainability and environmental protection. We work closely with local farmers and suppliers to source the freshest ingredients possible, reducing our environmental impact and supporting our local community. We are a growing company that values hard work, creativity, and innovation. We believe that our employees are our greatest asset, and we offer a supportive and collaborative work environment where everyone has the opportunity to grow and develop their skills. If you're looking for a fun, challenging, and rewarding work environment, we welcome you to join the Mamma Dough family! Mamma Dough restaurants are seeking a highly skilled and motivated Duty Manager to join our team in London. Responsibilities: Ensure that the venue is opened and closed down with great attention to detail Hold keys for the venue to open and close the building Ensure both kitchen and front of house teams are following company specs Assist the General Manager in maintaining stock levels by ordering what is needed to deliver full menu Assist the General Manager in controlling costs, management of team and upkeep of government food/H&S guidelines Ensure your working environment is set up optimally for yourself and your team Be organised and work with the other team members and management team to complete duties Assist the General Manager with keeping a high level of Health & Safety and Food Safety standards at work Help to create an inclusive and fun team within a dynamic environment Deliver fun but professional service ensure guest satisfaction is of the upmost importance Assist with handling deliveries with Deliveroo and collections Requirements: Previous experience as a key holder is desirable Strong interpersonal skills and a positive attitude. Ability to manage teams effectively Ability to multitask and thrive in a fast-paced environment. A keen eye for detail and a passion for providing exceptional customer service. Flexibility to work evenings, weekends, and holidays as needed. Benefits 28 days holiday 50% meals any time for you and four friends at any one of our Mamma Doughs Job progression Great work-life balance Company parties FREE pizza on shift If you have the leadership skills, creativity, and ambition to take on this exciting position and work with the best, then please submit your CV and cover letter to us today.
Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Job Description The Lounge Supervisor at Heathrow Airport will focus on the Front of House operation whilst the Lounge is open and liaise with the kitchen to ensure all the required standards are met at all times. They will also support all management areas of the operations too when required. Also, the Lounge Supervisor will be expected to be part of the FB service delivery and attend to passengers as part of the attendant team. Managing the rostering for all catering staff (including kitchen staff) Managing time sheets/payroll management Ordering of food and drinks and sundries through Do & Co ordering system. Liaising with the Lounge Manager and Supervisors Liaising with laundry regarding Lounge linen Ordering cleaning supplies Performance management and training of all staff Investigating customer complaints Completing daily audits and maintaining stock control Ensuring food temperature is adhered to as per H &S regulations Qualifications Minimum 3 years experience as a Supervisor in hospitality industry Excellent communication skills The ability to demonstrate great team work Lead by example - in attitude, work ethic and appearance Flexibility in regards to your work availability is essential, as the Lounge operates 7 days a week, including evenings, weekends and public holidays. Right to work in the UK Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £14.00 per hour Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF THE RESERVATIONS AND EVENT SALES OFFICE MANAGER AT THE MUNICIPAL HOTEL LIVERPOOL MGALLERY What you'll be doing... Reporting to the Revenue Manager, the Reservations and Event Sales Office Manager is responsible for driving room and C&E sales revenue along with the wider commercial team along with achieving agreed targets for the hotel for sales and conversion. Your primary focus will be on developing and maintaining relationships with key clients, identifying new business opportunities and maximising revenue potential. Also, you will be responsible for leading a small team, providing guidance, training and support to ensure the agreed commercial strategy is adhered to. You will also assist with calls, email and online enquiries, carrying out appointments and show rounds as required. A strong background in meetings and events is required for this role. Other duties include; Liaising with the and Operations team and Revenue Manager to ensure business and sales opportunities are maximised and communication links are strong. Co-ordination of sales activities to identify market trends, business trends and seasonal peaks/troughs, along with pricing and competitor analysis. Providing all members of the Reservations & Event Sales Office team, selling strategy and promotions along with tools and training support ensuring professional development. Drive conversion and business sales through site inspection, monitoring rates and the guest booking journey, room inventory and the balancing of systems. Facilitate sales, bookings and promotion of products and services with a proactive approach. Working alongside the Operations team to spot trends from guest feedback and make recommendations for how we can improve the customers experience. Responding to phone calls and emails replying within agreed time frames, managing blocks, forecasting meeting room reservations, and updating the arrival checklist. Managing event and group bookings for a variety of functions adhering to contracts and T’s and C’s. Leading client show rounds and meetings when relating to a group or event to support conversion. REQUIREMENTS A team player, positive and driven in nature. Organised, systematic and sales orientated. Ability to lead a team and drive revenue. Ability to take an active role in the development and execution of a proactive sales approach. Previous Supervisory and Management Skills. Proficient in Opera. Computer Literate. Financial awareness. Hotel and tourism knowledge. 5 star/luxury experience ideal but not essential WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days' holiday for your birthday Flexible shifts and days Discounted car parking Central city location Happy Benefits Pension Free meals on duty saving you over £1000 per year This role is Full Time, 5 days over 7. To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments. #Lifeat RBH £25000 - £35000 per annum Department: Sales About you JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF THE RESERVATIONS AND EVENT SALES OFFICE MANAGER AT THE MUNICIPAL HOTEL LIVERPOOL MGALLERY What you'll be doing... Reporting to the Revenue Manager, the Reservations and Event Sales Office Manager is responsible for driving room and C&E sales revenue along with the wider commercial team along with achieving agreed targets for the hotel for sales and conversion. Your primary focus will be on developing and maintaining relationships with key clients, identifying new business opportunities and maximising revenue potential. Also, you will be responsible for leading a small team, providing guidance, training and support to ensure the agreed commercial strategy is adhered to. You will also assist with calls, email and online enquiries, carrying out appointments and show rounds as required. A strong background in meetings and events is required for this role. Other duties include; Liaising with the and Operations team and Revenue Manager to ensure business and sales opportunities are maximised and communication links are strong. Co-ordination of sales activities to identify market trends, business trends and seasonal peaks/troughs, along with pricing and competitor analysis. Providing all members of the Reservations & Event Sales Office team, selling strategy and promotions along with tools and training support ensuring professional development. Drive conversion and business sales through site inspection, monitoring rates and the guest booking journey, room inventory and the balancing of systems. Facilitate sales, bookings and promotion of products and services with a proactive approach. Working alongside the Operations team to spot trends from guest feedback and make recommendations for how we can improve the customers experience. Responding to phone calls and emails replying within agreed time frames, managing blocks, forecasting meeting room reservations, and updating the arrival checklist. Managing event and group bookings for a variety of functions adhering to contracts and T’s and C’s. Leading client show rounds and meetings when relating to a group or event to support conversion. REQUIREMENTS A team player, positive and driven in nature. Organised, systematic and sales orientated. Ability to lead a team and drive revenue. Ability to take an active role in the development and execution of a proactive sales approach. Previous Supervisory and Management Skills. Proficient in Opera. Computer Literate. Financial awareness. Hotel and tourism knowledge. 5 star/luxury experience ideal but not essential WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days' holiday for your birthday Flexible shifts and days Discounted car parking Central city location Happy Benefits Pension Free meals on duty saving you over £1000 per year This role is Full Time, 5 days over 7. To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us #Lifeat RBH Language required: English. The company RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotelowners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Are you a first class food lover? Do you work at the highest standard in terms of customer satisfaction and team building? Then don’t look further as you could be our next Assistant Restaurant Manager here at L’arte in Cockfosters. Experience within a high quality, fine dining restaurant Support the General Manager and Restaurant Manager in ensuring the shift runs smoothly and our guests have a great experience Make sure the company’s Food Hygiene and Health and Safety procedures are followed Opening and closing procedures People orientated with great passion for service and guest experience Excellent food and drinks knowledge
We are seeking a Front Of House Manager to lead and support our team of beauty experts work 5 days per week between the hours of 9am-8pm. you will provide consultations to our Expert Partners, maintain and improve services, ensuring they are carried out in a professional manner at all times. You will be writing treatment protocols and suggesting products to our Expert Partners that meet our clients’ needs. you are required to be customer-service oriented and are familiar with a wide range of beauty products. you should be a beauty expert, up-to-date with all the latest trends and able to offer exceptional service to our service providers. Must have experience in dealing with customers, sales and must be familiar with ordering and maintaining stock along with dealing with our international partners Responsibilities: • Manage the booking diary • Manage the opening and closing of the business. • Manage staff scheduling. • Give 5 star customer service. • Upsell products and treatments • Take advantage of retail opportunities when engaging with clients • Handle customer enquiries, complaints, and concerns. • Handle issues that arise during service delivery. • Increase product sales through effective customer service and promotion. Job Types: Full-time, Permanent Pay: £30000-£35000 per annum Benefits: • Company pension • Employee discount • Health & wellbeing programme • Store discount Schedule: • 8 hour shift • Day shift • Weekend availability Supplemental pay types: • Commission pay Experience: • Customer service: 1 year (required)
About Us Are you ready to immerse yourself in an exhilarating career with one of London's premier escape rooms and events companies? Welcome to Fox in the Box London, an established powerhouse in the entertainment industry. Here, we combine creativity and excitement to deliver unforgettable experiences for our guests. Join our dynamic team and be part of a fast growing company that values innovation, collaboration, and professional growth. If you're passionate about creating memorable adventures and thrive in a vibrant, ever evolving environment, Fox in the Box London is the perfect place for you! Role The role of the Facilities and Events Manager at Fox in a Box London is to oversee and manage the day to day operations of the escape rooms. They are responsible for ensuring compliance with fire safety regulations, workplace health and safety standards, and property management requirements. The Facilities and Events Manager develops and implements operational procedures and policies to enhance efficiency and customer satisfaction. They also manage and train supervisory staff members, handle customer enquiries and feedback, and collaborate with the CEO and other team members to develop strategies for business growth and improvement. The Facilities and Events Manager is also responsible for handling the Corporate Proposals process, from initial contact and consultations to creating customised packages tailored to the specific needs and preferences of our corporate clients. Additionally, the Facilities and Events Manager monitors inventory levels, equipment, and supplies necessary for the operation of the business and stays up to date with industry trends and best practices to continuously improve operations. Job Description: Facilities and Events Manager - Fox in a Box London Escape Rooms We are seeking a highly organised and detail oriented Facilities and Events Manager to join our team at Fox in a Box London Escape Rooms. As the Facilities and Events Manager, you will play a key role in ensuring the smooth and efficient operation of our escape rooms, while maintaining compliance with fire safety, workplace health and safety, and property management standards. Reporting directly to the CEO, you will have a wide range of responsibilities aimed at creating a safe and enjoyable experience for our customers, visitors and staff. Responsibilities - Oversee and manage day to day operations of Fox in a Box London Escape Rooms. - Ensure compliance, including with fire safety regulations, workplace health and safety standards, and property management requirements. - Develop and implement procedures and policies to enhance efficiency and customer satisfaction. - Conduct regular inspections and audits to identify and address any operational or safety issues. - Manage and train staff members to maintain high levels of customer service and operational excellence. - Collaborate with the CEO and other team members to develop and implement strategies for business growth and improvement. - Monitor and maintain inventory levels, equipment, and supplies necessary for the operation of the facilities, to ensure expenditure is within budget. - Act as a liaison between the senior management team and supervisory staff, ensuring effective communication and coordination. - Handle customer enquiries, feedback, and complaints in a professional and timely manner. - Stay up to date with industry trends and best practices to continuously improve the operations of Fox in a Box London Escape Rooms. - Respond to Corporate enquiries, create customised proposals tailored to the requirements of our clients. - Promote the escape rooms as a unique and engaging option for corporate team building activities and events. - Work closely with the clients to ensure smooth planning and execution of the events; providing exceptional customer service throughout the process. - Collaborate with the marketing team to create marketing materials and strategies targeted at gaining new clients. ** Requirements** - Proven experience in operations management, preferably in the hospitality, retail or entertainment industry. - Strong knowledge of fire safety regulations, workplace health and safety standards, and property management principles. - Excellent organisational and time management skills, with the ability to prioritise and multitask effectively. - Strong leadership and team management skills, with the ability to motivate and inspire staff members. - Exceptional problem solving and decision making abilities, with a keen attention to detail. - Excellent communication and interpersonal skills, with the ability to collaborate and coordinate with various stakeholders. - Proactive mindset and ability to adapt to a fast paced and dynamic environment. - Proficiency in using computer software and systems related to operations management. ** Benefits** - Competitive salary and opportunities for advancement - Annual bonus - Holiday pay - Pension - Training and support - Fun and collaborative work environment - Discounts on our escape room experiences for yourself and friends/family If you are passionate about delivering exceptional customer experiences and ensuring the smooth operation of our escape rooms, we would love to hear from you. Join our team at Fox in a Box London and be a part of creating unforgettable moments for our customers.
Overview HFS Consultancy Ltd, a leading educational recruitment agency, is seeking a highly organized and proactive Office Manager to oversee the day-to-day administrative operations of our office. The successful candidate will be responsible for ensuring the smooth running of office operations, managing administrative staff, and providing support to the management team. Key Responsibilities Administrative Management - Oversee and manage daily office operations to ensure efficiency and productivity. - Develop and implement office policies and procedures. - Maintain office supplies inventory and place orders as needed. - Coordinate and schedule meetings, appointments, and travel arrangements for staff. - Manage office budget, track expenses, and prepare financial reports. - Recruitment Support - Assist with the coordination and administration of recruitment processes. - Support the recruitment team with scheduling interviews, managing candidate communications, and maintaining recruitment databases. - Ensure compliance with recruitment regulations and company policies. Staff Management - Supervise and support administrative staff, including hiring, training, and performance evaluations. - Delegate tasks and responsibilities to ensure effective workflow. - Foster a positive and collaborative office environment. Communication and Coordination - Serve as the main point of contact for office-related inquiries and communication. - Liaise with other departments to ensure smooth operations and effective communication. - Coordinate with external vendors and service providers. Office Maintenance - Ensure the office is clean, organized, and well-maintained. - Oversee maintenance and repair of office equipment and facilities. - Implement and monitor health and safety protocols. **Support to Management** - Provide administrative support to the management team, including preparing reports, presentations, and correspondence. - Assist with special projects and events as needed. - Manage confidential and sensitive information with discretion. Qualifications - Proven experience as an Office Manager or in a similar administrative role, preferably within a recruitment or educational setting. - Excellent organizational and time management skills. - Strong leadership and team management abilities. - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). - Knowledge of office management procedures and best practices. - Strong verbal and written communication skills. - Ability to multitask and prioritize tasks effectively. - Attention to detail and problem-solving skills. - Bachelor’s degree in Business Administration, Office Management, or a related field preferred. Benefits - Competitive salary and benefits package. - Opportunity for professional growth and development. - Positive and collaborative work environment. How to Apply Interested candidates should send their resume and cover letter to email with the subject line "Office Manager Application..
Our bustling independent café nestled in the heart of Mayfair (Central London), is seeking an experienced and enthusiastic Café Supervisor to work closely with the Café Manager to lead our fantastic team of baristas. You will be joining at a time in which we are gearing towards exciting expansion plans, offering unique potential career opportunities for the right individual. Role Overview: As a Café Supervisor, you will play a pivotal role in ensuring the smooth operation of our café. You will be responsible for overseeing daily activities, maintaining high standards of customer service, and motivating our team to deliver exceptional coffee experiences. Key Responsibilities: • Supervise, inspire and support the barista team so that everyone performs to their absolute best. • Encourage and create a vibrant and sociable place of work • Ensure an efficient and friendly service • Manage daily operations, including opening and closing procedures • Maintain high standards of cleanliness and organisation • Train and mentor new staff, fostering a positive and team-focused environment • Handle customer enquiries and resolve any issues with professionalism • Monitor inventory levels and assist with ordering supplies • Ensure the café is always appropriately stocked • Ensure compliance with health and safety regulations What We’re Looking For: • Proven experience in a supervisory role within a fast paced coffee environment. • Strong leadership and communication skills • A commitment to delivering an unrivalled customer experience • Exceptional customer service skills with a friendly and approachable demeanor • Ability to work under pressure in a fast-paced environment • Attention to detail and a commitment to maintaining high standards • Passion for coffee and a deep understanding of coffee preparation and equipment Contract: Full-Time/Permanent Competitive Hourly Rate: £13.50 - £14.50/hr depending on experience Benefits: • Enjoy convenient opening hours that will allow you to still enjoy your day after work. The café is closed on Sundays and Bank Holidays. • Enjoy free unlimited hot drinks during your shifts • Recharge with a free lunch during every shift. • Fully paid lunch shift • Celebrate your birthday with a paid day off. • Service length holiday accrual • Great flexible shift times • Annual pay review • Pension scheme • Team Socials If you are an experienced café professional with a passion for leading a team and delivering exceptional customer service, we would love to hear from you!
Manages the day to day aspect of the Pasta Evangelists Kitchen. Oversees all aspects of the Pasta Evangelists business through creating a culture to be proud of, making sure that Food/Health and Safety regulations are complied, coaching and supporting, motivating and engaging all employees. Has responsibility for achieving above average results. Opening hours: from 10.00am to 2.00am from Monday to Sunday What you'll do at Pasta Evangelists: - Attend meetings when required. - Embrace and embed new changes in PE systems and processes. - Training the new starters according to the company guidelines. - Coaching and supporting team members in their development. Highlights high performing individuals. - Track team absences and report them to your Area Manager/Deputy Area Manager. - Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and take corrective actions if required. - Help to create a customer focused environment. - Manage and report all customer complaints (including the food poisoning and Foreign body allegation) in line with company policy. - Implement the lead from the front mindset and set a clear example of Product quality for all to follow. - Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction. - Clear communication of Sales Goals, striving to consistently exceed sales targets. - Train the team on all new products enabling them to drive sales. - Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food). - Review all daily paperwork to ensure compliance and report to the Area Manager/Deputy Area Manager where necessary. Who you are: - You’ve worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change. - You have experience of managing a diverse workforce. - You are customer-focused, and enjoy interacting with customers. - You don’t turn a blind eye to issues….. you jump on them and have a desire to solve them! - You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience. - You are hugely detailed oriented and don’t ever cut corners - You love working in a team and helping to manage other chefs in the kitchen! - You can clearly communicate both verbally and in writing - ... A pasta lover! What we can offer: - £13.5 per hour - £14.5 per hour from midnight onwards. - Monthly bonus according to site performance - Join a dynamic, fast-moving & diverse team - Regular team socials as well as occasional trips to ‘il bel paese’ - Free Pasta Evangelists products - Free Italian and English lessons - Discounted gym membership - Cycle to work scheme - Development Opportunities - you can grow inside the business
New Caribbean restaurant seeks restaurant floor manager. This is a unique role, where by you will manage a restaurant that has 26 covers - doing 80 covers in 6 hours. The selected candidate must be able to manage 50 - 70 covers a week building up to 200 covers a week. we are a small team of 3 staff and currently looking for a strong full time supervisor/ assistant manger - who is looking for the opportunity to develop their own management skills and premote the business. The ideal candidate must be able to self manage their hospitality, abilities as well learn new styles and techniques. the candidate must be willing to work independently on quiet nights, with support on the busiest nights of the week. Hours 16 + hours a week. 14.00 + Duties Recruiting, training and supervising new staff. Ensuring compliance with licensing, hygiene and health and safety legislation. Overseeing stock levels and ordering supplies. Handling customer enquiries and complaints. Taking reservations and managing bookings. (Essential) Greeting and advising customers. Problem solving. Keeping statistical and financial records. (Essentials) Assessing and improving profitability. Liaising with customers, employees, suppliers, licensing authorities and sales representatives. Making improvements to the running of the business and developing the restaurant.
Yard Sale Pizza is on the search for an Assistant Manager to join our amazing team. In return you will receive a competitive base salary up to £29,000 per annum plus a generous bonus and excellent benefits! £27,000 - £33,000 OTE: £36,000 Finsbury Park was the second string to our bow, opening in June 2016, serving our delicious pizzas to all the hungry North Londoners in N4, N5, N16 & N7, for dine-in, takeaway and delivery. Seating 28 people inside, with a bookable private area know as ‘The Den’ out back, Finsbury Park is the perfect pizza hangout. What will I be doing? - Supporting the General Manager in all aspects of running the shop during peak, busy shifts. - Running your own shifts in the General Managers absence. - Keeping the team motivated and bringing great energy to each and every shift! - Managing customer expectations, always going above and beyond. - Assisting with weekly reports, shop orders and team appraisals and development. What are we looking for? - Someone who has at least one years’ experience as an Assistant Manager, ideally within a fast-paced, casual dining setting. - Someone who has great knowledge of both food hygiene and health and safety procedures. - An enthusiastic team leader and motivator who is a real people person with exceptional interpersonal skills. - It would be advantageous if you have previously worked within a takeaway setting. - An ambitious individual who would love to progress to a General Manager in the near future! What's on offer: - Monthly bonus which is based on KPIs (after probation is passed) - 40-hour contract, we love to promote a great work-life balance! - Option to have an hourly rate. - 28 days holiday. - Christmas Closure. - Loads of room for progression! - Uniform and other merchandise to celebrate your milestones working with us. - Free pizza on shift and brilliant discounts for family and friends across all sites! - Staff parties throughout the year. - Cycle to work scheme. - Tech scheme. - Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP
Job Description: As the Floor Manager, you will play a key role in managing the day-to-day operations of the front-of-house area, including supervising staff, ensuring exceptional customer service, and maintaining high standards of cleanliness and organization. You will work closely with the management team to create a welcoming and efficient environment that exceeds guests’ expectations. Key Responsibilities: - Supervise and coordinate the activities of front-of-house staff, including servers, hosts/hostesses, and bussers. - Provide guidance, support, and feedback to ensure excellent service and professionalism at all times. - Ensure that guests receive a warm welcome and attentive service throughout their dining experience. - Address any issues or concerns promptly and courteously to ensure guest satisfaction. - Oversee seating arrangements, reservations, and waitlist management to optimize table turnover and guest flow. - Monitor dining areas to ensure cleanliness, organization, and adherence to safety standards. - Provide training and ongoing support to front-of-house staff to enhance their skills and knowledge. - Conduct regular performance evaluations and identify opportunities for growth and improvement. - Handle guest complaints or concerns effectively and professionally, seeking resolution in a timely manner. - Communicate with kitchen staff and management to address any issues that may arise during service. - Work closely with the kitchen team, bar staff, and management to ensure seamless coordination and communication between front-of-house and back-of-house operations. - Collaborate on menu planning, special events, and promotions to drive business growth. - Ensure compliance with health and safety regulations, food hygiene standards, and licensing requirements. - Conduct regular inspections and audits to maintain compliance and address any issues promptly. Qualifications: - Previous experience in a supervisory or managerial role within the hospitality industry, preferably in a restaurant or similar establishment. - Strong leadership and interpersonal skills, with the ability to motivate and inspire a team. - Excellent communication and customer service skills, with a focus on creating positive guest experiences. - Knowledge of restaurant operations, including reservations systems, point-of-sale software, and front-of-house procedures. - Understanding of health and safety regulations, food hygiene standards, and licensing requirements. - Flexibility to work evenings, weekends, and holidays as required. Job Type: Full-time Pay: £33,000.00 per year
Join Sonya Restaurant as a Team Leader - Chelsea, London We are excited to share that we are looking for a dedicated Team Leader to join us to support the opening of our new, independent restaurant. About us We are an independent Aegean (Turkish and Greek food) restaurant, ran by an Executive Chef and a General Manager. About the role As a Team Leader at Sonya, you’ll be at the forefront of delivering exceptional service, ensuring every guest leaves with a smile. From recommending signature dishes to providing a seamless dining experience, you’ll play a vital role in our restaurant’s success. Our menu and hospitality style is influenced by Turkey and the Mediterranean. Most importantly, you will lead on the front of house staff training, alongside the bar manager. If you can deliver warm, welcoming hospitality, this could be the opportunity for you. About you • Previous experience as a Team Leader/ Assistant Manager/ Supervisor is a plus, but we’re open to individuals who can demonstrate an eagerness to learn and the right attitude when it comes to providing caring and exceptional training to our staff. • Minimum 3 years experience in hospitality. • An ability to thrive in a fast-paced environment. • You will be expected to demonstrate a strong food and wine knowledge to guests (training provided). What we offer In return, we offer a competitive salary of £13.50 per hour and fantastic progression pathways. We are passionate about promoting internal talent who prove themselves. If you believe you fit this description, we would love to hear from you.
Cornerhouse Supervisor JD Newly created, role for a small, ambitious café & foodhall, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café & foodhall on a day-to-day basis and overseeing the entrance to the whole building to create an excellent, well established neighbourhood destination. You will have the support of the Venue Manager, Café Manager and wider management team as well as a small café and floor team. With expert training oNered, this is a great opportunity for someone who has been a successful supervisor or head barista, and is a chance to come in at the beginning to help create and shape the new operation as a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, highly diligent person who fully understands our customers. Applicants should have spent at least 1 years in specialty coNee, with 3 years in the hospitality industry including at least 1 year of supervisor-level experience. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) as well as the café and food hall, alongside acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on oNering an evolving, high-quality platform for a diverse group of small businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations within our new venue which opened in May, we’re looking for a professional and engaged Café & Foodhall Supervisor who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective oNer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational responsibility – helping to run day to day operations of food hall and café, preparing food and coNee, assisting in managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, as well as monitoring inventory and supplies (all supported by the Café & Venue Manager), to ensure the ground floor is always operating smoothly. 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and helping to implement initiatives to enhance customer loyalty and satisfaction. 3. Financial management – adhering to budgets, exceeding sales targets, and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance. 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu from the café, supported by the further oNerings of a collective of creative, highly experienced industry professionals, as well as implementing and enforcing compliance, health and safety and general upkeep standards. Required Skills; Excellent customer service. Understanding of café and general hospitality operations. Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management Self-starting and highly motivated Proven ability to oversee, motivate, and encourage a diverse team. Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. Ability to help promote a positive and supportive work environment for maximum productivity. Supervision of the team and Venue deputising when the venue manager, and café manager are oN. Customer Service & Operations • Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. In-depth knowledge of coNee as well as preparation techniques and equipment. Good knowledge of UK food hygiene and safety regulations. Ability to handle customer complaints and resolve issues in a professional and timely manner, with the support of managers wherever needed. • Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making Ability to make sound decisions under pressure and in fast-paced environments. A proactive approach to anticipating and mitigating potential risks and challenges. Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills Proficiency in relevant POS systems. Excellent written and verbal communication skills. Organised, reliable and responsible. Ability to work independently and as part of a team. Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!
Yard Sale Pizza is looking for a talented, committed Supervisor who is ready for a new challenge and would love to progress their career with us! We're on the search for a supervisor who is a natural team leader, enjoys a fast-paced environment and loves hospitality and pizza as much as we do! Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 11 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. What we are looking for… - Someone who is motivated, adaptable and organised with exceptional interpersonal skills. - 1 years’ relevant hospitality experience - busy/independent restaurants or takeaway. - Someone who has previous experience key holding and cashing up. - Ideally an individual who has experience working with deliveries and dealing with phone orders. - Someone who has Level 2 Food Hygiene and Safety or knowledge of this is highly advantageous. What’s on offer… - Hourly rate starting from £11.54 per hour. - Part time hours - 20-25 per week inclusive of weekends. - Team tips paid monthly. - Amazing career progression - could you be our next Assistant Manager! - Christmas Annual Closure for 4 days. - Free pizza on shift and brilliant discounts to enjoy with your family and friends! - Fun staff parties throughout the year. - Cool uniform and other merchandise to celebrate your milestones working with us! - Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP