JOB TODAY logo

Trabajos support coordinator en SheffieldCrear alertas

  • Claims Handler / Dispatch Agent
    Claims Handler / Dispatch Agent
    hace 9 días
    £21150–£28000 anual
    Jornada completa
    Neepsend, Sheffield

    Job title - Claim Handler / Dispatch Agent Company for this job – ANSA Claims Number of openings - 1 Country and language – United Kingdom, English Location – Sheffield, S3 8EN Job type – Full-Time Pay - £21,150.00 - £28,000.00 Benefits – Free Parking, On-site Parking, Work from Home Job Summary We are seeking a dedicated Claim Handler / Dispatch Agent to join our Operations Team at ANSA Claims. This role involves managing insurance motor claims and coordinating dispatch operations efficiently. The successful candidate will play a vital part in ensuring smooth communication between clients, service providers, and internal departments. Organisation, attention to detail, and excellent communication skills are essential to make our team continue to succeed. The role offers an opportunity to work within a dynamic environment where your organisational skills will be highly valued. Duties • Handle incoming claims by gathering relevant information and documenting details accurately., • Dispatch claims appropriately to our service providers promptly and efficiently., • Maintain organised records of all claims and dispatch activities using company software systems., • Communicate effectively with clients, service providers, and internal teams to coordinate repair schedules and resolve general enquiries., • Prioritise claims based on urgency and ensure timely follow-up on outstanding cases., • Assist with ad-hoc administrative tasks., • Provide exceptional customer service by addressing enquiries professionally and courteously., • Monitor the status of ongoing claims and dispatch operations to ensure adherence to company service level standards. Qualifications • Previous clerical experience is preferred, demonstrating strong organisational abilities., • Excellent organisational skills with the capacity to manage multiple tasks simultaneously., • Strong communication skills, both written and verbal, with a professional approach., • Proficiency in using computer software applications such as MS products or equivalent programmes., • Ability to work effectively under pressure whilst maintaining accuracy and attention to detail., • A proactive attitude with the ability to prioritise tasks efficiently., • Experience in a similar role within insurance or logistics is advantageous but not essential. This position offers an engaging environment for individuals who thrive on organisation, effective communication, and problem-solving within a busy operational setting. At ANSA Claims, we believe work should be more than just a job. It should be a place where you feel welcome, supported and excited to be part of the team! We’re passionate about creating a friendly, fun and positive working environment where everyone feels safe to be themselves, build confidence and develop new skills. Teamwork is at the heart of what we do, and we encourage everyone to support one another, share ideas and celebrate successes together. Whether you’re just starting your career or looking for your next opportunity, ANSA Claims is a place where you can grow, make great connections and enjoy being part of a team that wants to see you succeed.

    Sin experiencia
    Inscripción fácil
  • Kitchen Supervisor
    Kitchen Supervisor
    hace 1 mes
    £31300–£42000 anual
    Jornada completa
    Sheffield

    About the Role We are looking for an experienced and reliable Kitchen Supervisor to support the smooth and efficient running of our kitchen. The successful candidate will supervise kitchen staff, coordinate daily food preparation and maintain high standards of food quality, hygiene and safety. Key Responsibilities • Supervise and support kitchen staff during daily operations., • Organise kitchen duties and monitor workflow to ensure timely food preparation., • Prepare, cook and check food to required quality and presentation standards., • Monitor food hygiene, cleanliness, health and safety procedures., • Check stock levels, receive deliveries and assist with ordering supplies., • Ensure correct food storage, temperature control and stock rotation., • Train and guide kitchen staff on food preparation and workplace procedures., • Maintain kitchen equipment, utensils and work areas in a clean and safe condition., • Complete temperature, cleaning and other required kitchen records., • Support the Head Chef with the smooth and efficient running of the kitchen. Requirements • Previous experience working in a professional kitchen, preferably in a supervisory role., • Good knowledge of food hygiene, health and safety and kitchen procedures., • Ability to supervise and organise kitchen staff effectively., • Good understanding of food preparation, storage and stock control., • Ability to work under pressure in a busy kitchen environment., • Reliable, organised and able to work effectively as part of a team.

    Sin experiencia
    Inscripción fácil
  • Customer Service Manager
    Customer Service Manager
    hace 1 mes
    £31300–£32000 anual
    Jornada completa
    Sheffield

    About the Role We are looking for an experienced and organised Customer Service Supervisor to oversee customer service and food-ordering operations within our restaurant. The successful candidate will supervise customer orders received through Uber Eats, Just Eat, Deliveroo and the restaurant’s online ordering system, ensuring orders are processed accurately and efficiently. Key Responsibilities • Supervise day-to-day customer service and online food-ordering operations., • Monitor and process orders received through Uber Eats, Just Eat, Deliveroo and the restaurant’s online ordering system., • Check orders carefully and coordinate with kitchen and delivery staff to ensure timely fulfilment., • Respond to customer enquiries and resolve complaints, incorrect orders and other service issues professionally., • Monitor delivery times and follow up on delayed orders with delivery platforms and relevant staff., • Supervise customer service staff and ensure consistent service standards are maintained., • Monitor online customer feedback and reviews and identify areas for improvement., • Maintain accurate records of customer orders, sales and service issues., • Liaise with delivery platforms regarding delayed, missing or incorrect orders., • Support management with menu, product and price updates across online ordering platforms., • Monitor online sales activity and identify opportunities to improve order-management efficiency., • Assist management in improving customer-service procedures and the overall online ordering process., • Train and support customer service staff in order processing and customer communication., • Ensure customers receive a professional, efficient and consistent service. Skills & Experience The ideal candidate will have: • Experience in customer service, restaurant operations or online food-ordering environments., • Experience supervising or coordinating customer service staff., • Good knowledge of online food delivery platforms and order-management systems., • Excellent communication and customer-service skills., • Strong organisational and problem-solving abilities., • Ability to work under pressure in a busy restaurant environment., • Good attention to detail when processing customer orders and maintaining records., • Ability to coordinate effectively with kitchen, delivery and management teams., • Basic computer and digital skills, including online ordering systems.

    ¡Incorporación inmediata!
    Inscripción fácil
1

Búsquedas de empleo más populares en Sheffield

Lugares de trabajo support coordinator más populares