Office customer service jobs in United Kingdom

We are seeking a dedicated Shop Manager to join our team at. This role offers the opportunity to thrive in a fast-paced retail environment where no two days are the same. As the Shop Manager, you will oversee the daily operations of your store, ensuring both efficiency and profitability. With the customer at the heart of everything we do, you will constantly seek ways to improve service through on-the-job coaching and feedback. Your guidance will ensure that your store remains a safe and welcoming place to work and shop. Key Responsibilities - Team Leadership : Lead and manage a team of colleagues, dedicating regular quality time with them during shifts. - Colleague Engagement : Build personal relationships with colleagues, understanding their feelings about working in the store through regular conversations. Foster a culture where colleague experience is central to our operations. - Self-Serve Culture : Promote and role model a self-serve culture, using available tools to resolve queries and encouraging your team to do the same. - Operational Excellence : Ensure that all colleagues receive appropriate training, a warm welcome to and have the necessary tools to perform their jobs. Ensure compliance with pay and employment standards, and prioritize the safety, health, and wellbeing of your team. - Performance Management : Regularly assess the shape and capability of your team to ensure future readiness through inspiring performance and supporting the creation of a high-performing team. - People Leadership : Oversee people leadership tasks such as absence management and problem-solving. - Recognition and Celebration : Regularly recognize and celebrate the contributions and performance of your team. - Talent Development : Understand the resource needs of your store, identify and develop talent internally, and recruit the best people in the industry. Ensure a diverse and inclusive talent pipeline reflective of the community you serve. - Service Operation : Oversee the operation of all services in your store, including Post Office Local, EvRi, and vending. - Business Implementation : Implement business changes and new ways of working in your store. - Resource Management : Resource your store within the labour budget to ensure it remains open for trading and compliant with recruitment principles. - Customer Experience : Ensure customers have a great shopping experience, and foster trusted partnerships that benefit the local community. - Daily Coaching : Coach your team daily to deliver excellent retail standards and a great shopping trip. - Competitor Analysis : Regularly review local competitor activity to identify opportunities and threats, and take appropriate action. - Health and Safety : Lead a robust health and safety culture, review preventable incidents and accidents, and ensure audit performance is maintained. - Task Support : Assist your team with tasks such as serving customers, stock replenishment, and completing safe and legal routines. - Alcohol Sales : As the DPS/Premises holder, ensure responsible alcohol sales from your store. Job Types - Full-time, Permanent Education - Minimum NVQ level 3 or 4 in Business Administration Experience - Retail sales: 1 year (preferred) - Supervising experience: 1 year (preferred) - Customer service: 1 year (preferred) - Retail management: 1 year (preferred) - Management: 1 year (preferred) Licence/Certification - Driving Licence (preferred) - Sponsorship available If you are ready to lead a dynamic team and ensure a top-notch shopping experience for our customers, we encourage you to apply for this exciting opportunity!

Customer Sales Advisor - full training given! Full Time Opening  Are you looking for a vibrant role within a great team environment?  Passionate about customer service and your ability to work with people?  Looking for growth and a role where you will be noticed?  SA Promotions have a great new opening that could be the perfect match for you! SA Promotions are a dedicated event sales and marketing agency looking to expand their vibrant customer service team. At SA Promotions customer care and customer satisfaction is paramount and this is why our team excel when it comes to delivering quality customer acquisition and an increase in brand loyalty for our clients.  Would you be excited about training in: Customer Service  Sales  Campaign Management  We are searching for our next intake of entry level candidates, apply today for more information!  Customer Service Advisor's at SA Promotions have an array of opportunities when it comes to career development. Unlike other companies we understand that our customer service team and our team members that begin at the entry level are our prize team members!  Customer Service Advisors understand what makes a campaign a success, what the customer really needs and where the pressure points in a campaign really are. This is why we offer progression, training, mentoring and development opportunities to all of our Customer Service Advisors here at SA Promotions.  Does this sound like you: Great work ethic Able to commute to Birmingham City Centre Previous experience in a customer facing role can be beneficial but not a necessity  Open minded  Willing to learn Outgoing/love to work as part of a team  Great communication skills Ability to adapt/problem solve  Why Choose SA Promotions ? Coaching and development in your role Support and training available  Progression available  Career growth within a thriving company  Uncapped commissions and weekly bonuses Travel opportunities - Covid safe! Company events Great team environment and working culture For more information apply today! All applications will be reviewed and the shortlisted candidates will be invited in to meet with a member of the Management Team in person at our office to discuss this Customer Service Assistant position in more detail. Any successful candidate will be a quick learner, possess a positive 'can-do' attitude and be passionate about working with people! Candidates please note we are offering this position on a self-employed basis with performance based and commission only earnings, if you haven't worked this way before no problem! Please ask our hiring manager for all of the information if contacted!

Job Description: • Defines the market position for the business, decides what to sell, forecasts demand and develops the brand image of the business • Day-to-day management of the store and leading by example to deliver outstanding customer service. • Full engagement and involvement in back-office operations including rota planning, ordering, etc. • Promote the business to increase the sales in line with sales and marketing strategy. • Deliver excellent standards of groceries and other products and ensure to follow the health & safety guidelines according to the act in place. • Manage inventory/supplies and ensure they are within the established minimum and maximum levels • Manage supplier relations and database as well as maintain high ethical relationships both internally and externally. Skill, experience and qualifications required for each post: • Excellent customer service skills and leadership skills • Having a strong knowledge about retail concepts and of retail industry • The ability to deliver the target on time. • Be a well-organised manager as well as a dedicated employee. • Good in time management and be an example to other staff members. • The ability to sell products and service. • Maintain patience and resilience in a demanding job

We specialize in representing top-tier brands in our office based in Slough. We are expanding our team and looking for enthusiastic people to join us in this exciting journey. Role Overview : As a door-to-door Sales Representative, you will be a crucial part of our sales team. Your primary responsibility will be to engage with potential customers at their homes, present our brands, and close sales. This role offers an excellent opportunity for growth and high earning potential in a supportive and energetic environment. Key Responsibilities: - Customer Engagement : Approach potential customers with a positive attitude. - Customer Service : Provide excellent service by addressing customer inquiries and concerns. - - What We Offer : - Competitive commission based earnings. - Comprehensive Brand Training to help you succeed. - Career Advancement Opportunities within the company. - Qualifications : - Excellent Communication Skills and the ability to build rapport with customers. - Self-Motivated and Resilient with a strong desire to succeed.

This Job position is for street fundraisers: The role is to promote one of our clients raising awareness of their activities by fundraising at supermarkets, shopping centres and train stations - This is a field-based vacancy which means you will be required to travel to different supermarkets, shopping centres & retail parks in the London area (one supermarket, shopping centre or retail park per shift). We hold fundraising events daily, weekly, and monthly and currently looking to hire immediately. Key Information: • PLEASE ENSURE YOU ARE FLUENT IN ENGLISH & PLEASE ENSURE YOU ARE A UK CITIZEN. 40% commission. Using card machines as well. So, Tap and go, keep earning the 40% none stop on every sale. Clients must be Well Groomed, Presentable and Very Approachable!! BIG SMILES :) We take our work seriously. You must be able to travel daily! Benefits for you include: *** Full Training and Support given by experienced Trainers who have been selling for 20 years *** *** A Buzzing Fun Fast Paced Environment *** ** AVAILABLE - TEMP WORK. ** FULL TIME or PART TIME ** FLEXIBLE HOURS No Experience is necessary as we provide full product/service coaching, although we do welcome candidates with previous experience in Sales, Customer Service, Advertising, Promotions, Retail, Call Centre, Hospitality or Marketing. 40% commission, also weekly bonuses for the super seller!!! We provide: Full training. For Newbies and Refresher for the Experienced All Marketing Materials provided Card machines for contact-less and easy payments on spot ALL CANDIDATES MUST BE 18 OR OVER, LIVE IN THE UK - LONDON AREA AND MUST BE ABLE TO COMMUTE TO OUR LONDON OFFICE DAILY! You must provide proof of ID and Residence.

Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown. We pride ourselves on delivering exceptional dining experiences to our customers, and we are looking for a dedicated and skilled Assistant Restaurant Manager to assist the Restaurant Manager in the daily operations of our restaurant. The successful candidate will play a crucial role in ensuring the smooth running of the shop floor, managing administrative tasks, and maintaining high standards of customer service. Key Responsibilities: - Assist the Restaurant Manager in overseeing daily operations and ensuring a seamless customer experience. - Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms. - Handle hiring processes, including interviewing and onboarding new staff members. - Maintain accurate records and manage restaurant numbers and financial data. - Support in inventory management and ordering supplies. - Ensure compliance with health and safety regulations. - Address customer inquiries and resolve issues promptly. - Lead and motivate the team to deliver exceptional service. Requirements: - Minimum of 2 years of experience in a similar role within the hospitality industry. - At least 1 reference from a previous employer. - Proficiency in MS Office, including Microsoft Word and Excel. - Strong organizational and multitasking skills. - Excellent communication and leadership abilities. - Ability to work flexible hours, including evenings and weekends. - A proactive approach to problem-solving and a keen eye for detail. What We Offer: - Competitive salary based on experience. - Opportunities for career advancement within the company. - A supportive and friendly working environment. - Employee discounts on meals. - Ongoing training and development opportunities.

We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organisational skills, attention to detail, and the ability to multitask in a fast-paced environment. Duties - English language prefered Greek and Albania language mos of the clients we deal with Greet and welcome visitors in a warm and professional manner. Answer incoming phone calls, directing them to the appropriate personnel while maintaining excellent phone etiquette. Manage the reception area, ensuring it is tidy and presentable at all times. Perform data entry tasks accurately and efficiently, maintaining up-to-date records. Handle clerical duties such as filing, photocopying, and scanning documents. Assist with administrative tasks using Google Suite and QuickBooks as needed. Schedule appointments and manage calendars for staff members. Respond to emails and other correspondence in a timely manner. Support other departments with various office tasks as required. Qualifications Proven experience in a receptionist or administrative role is preferred. Strong organisational skills with the ability to prioritise tasks effectively. Proficient in using computerised systems, including Google Suite and QuickBooks. Excellent verbal and written communication skills. Demonstrated ability to maintain confidentiality and handle sensitive information. Strong attention to detail with a focus on accuracy in data entry. Ability to work independently as well as part of a team in a busy office environment. Familiarity with clerical duties and office procedures is advantageous. We look forward to welcoming an enthusiastic Receptionist who is committed to providing outstanding service while supporting our team’s administrative needs. Job Type: Full-time Pay: £22,906.00-£23,985.00 per year Additional pay: Performance bonus Benefits: Free parking Language training provided Flexible language requirement: English not required Schedule: Monday to Friday Education: GCSE or equivalent (preferred) Experience: Customer service: 1 year (required) Administrative experience: 1 year (required) Language: English,Greek,Albania (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Application deadline: 29/01/2025 Reference ID: 01022025/1 Expected start date: 01/02/2025

Do you believe you are one of the best? If so, we want to hear from you... £15 - £30+ per Hour Experienced House and Office Cleaners Wanted From London to Reading and anywhere in between. Do you have house cleaning experience? Get a flexible work schedule by being an independent house cleaner with Refresh Maid. If you already have your own clients, that's fine. We help you get more clients. Earn more money by working with Refresh Maid, we send you all the work you can handle. Qualifications: · Must Have: 2+ years paid house cleaning experience, . 3 professional and 3 personal references · Speak English (conversational okay) · Have your own transportation and cleaning supplies · Have or be willing to get Business Liability Insurance You tell us your availability, what areas you want to work in and what types of cleanings you want. We send you the cleaning job offers regularly based on what you ask for. Full-time or part-time. We take care of advertising, phone estimates, customer service, scheduling and billing for the clients. You take care of only the cleaning and earn good money. You're able to keep your already established clientele. We're just here to help you gain more business. Start Date: ASAP, interview and background screening takes a few days. Refresh Maid Cleaning is not the employer of its registered cleaners; you would be accepting jobs as an independent cleaner. Our team will contact you within a few business days. This opportunity is not suitable for you if you’re seeking a full-time job immediately. Once a housecleaner works with our company, we will begin to send them jobs as much as possible. However, we are not able to immediately send you 40 hours’ worth of cleaning jobs right away. As you work with our company, you will begin to build an ongoing client base.

Due to continued growth, we are looking for a Customer Service/Call Centre /Office Administrator to join our team! Location: Office on the 3rd floor in Hyde, SK14 Working Hours: Flexible shifts: 8.30 am–4 pm, 9 am–4.30 pm, or 10 am–5.30 pm (30-minute unpaid lunch break included). Hours can be extended or shortened upon request. Start Date: January 2025 Working Hours: 30–40 per week Pay: £12.44/hour, reviewed after six months Bonuses: Quarterly performance reviews may lead to bonuses at the discretion of the Head Office Job Summary: You will be working as part of the Donate Clothes 4 Sammy project, which is fully launched and operated by the registered charity Leukaemia & Myeloma Research UK. This role involves extensive communication with schools and organisations to introduce the project and seek their participation. The role is based in a bright office in Hyde, with free parking available. You will work closely with the Interim Department Manager and contribute to a dynamic team full of ideas and enthusiasm. Key Duties and Responsibilities: Communication: Engage with schools via phone and email to introduce the Donate Clothes 4 Sammy project and invite participation. Contact organisations to seek permission for outdoor charity clothing bank installations. Performance Goals: Make at least 60 calls daily to schools and organisations unless other duties take precedence. Administrative Tasks: Organise and maintain records using Microsoft Excel and in-house system. Carry out general clerical duties, including photocopying, scanning, mailing, and filing. Manage incoming and outgoing correspondence. Assist in preparing reports and other documents. Innovation and Creativity: Proactively address challenges and bring fresh ideas to improve processes and support company growth. Confidentiality: Handle sensitive information with discretion and professionalism. Requirements: Previous experience in Customer Service, Call Centre or Office Administration is advantageous. Proficient in Microsoft Office, particularly Excel, with the ability to learn new software quickly. Excellent phone etiquette and communication skills. Organised, detail-oriented, and able to prioritise tasks effectively. Willing to bring new ideas and contribute to the charity’s growth. Motivated, proactive, and eager to contribute to a team-focused environment. If you are a driven and enthusiastic individual with a passion for communication, organisation, and contributing to meaningful charity work, we’d love to hear from you! Apply today to join a project that makes a real difference.

As a Letting Administrator, you will be responsible for providing essential administrative support to the lettings team and ensuring the smooth running of the office. Your daily tasks will include: • Tenant and Landlord Communication: Acting as a point of contact for tenants and landlords, handling queries, and ensuring a high standard of customer service. • Property Listings and Marketing: Advertising properties on various platforms, arranging viewings, and updating property details. • Tenant Referencing: Managing the tenant referencing process, including credit checks, employment verification, and obtaining references. • Lease and Contract Preparation: Preparing and processing tenancy agreements, inventory reports, and related paperwork. • Property Inspections and Maintenance: Coordinating maintenance requests and liaising with maintenance team for property repairs and inspections. • Rent Collection & Payments: Assisting with rent collection and managing the financial records for each property. • General Office Duties: Filing, data entry, and maintaining accurate tenant and property records on the agency's system.

Join the Uk's only Multi Service Energy Provider. From Energy to Broadband and even Insurance we have our customers covered for everything. As a representative, it's your job to help us promote our business to help us grow even bigger! What do you get? This role can be worked around your own life, you can work when you want for as long as you want. Some of our top earners only work part-time and some even have other jobs, this just shows how flexible we can be. You will receive great commissions every time you help a new customer save on their bills (up to £400 each) The best bit is that commissions and bonuses are UNCAPPED! Monthly incentives from days out to company cars and Holidays! No experience is needed, but we are on the hunt for people who have great customer service skills and a willingness to progress within the company. We will help you with the rest. This role is completely home-based as well, so no need to work in an office or have a daily commute. If you think you have what it takes to help us, we want to speak with you! This Role is commission only, there is no hourly wage or salary. Each sale could earn you up-to £400 ( you can even reffer yourself and family!) Many of our Partners do this role along side there day to day job!

Location: London, UK Company: Stanley Ley About Stanley Ley: Stanley Ley is a renowned provider of high-quality legal wear and accessories, serving professionals in the legal field. We pride ourselves on our commitment to excellence and exceptional customer service. Job Summary: We are seeking a detail-oriented and organized Administrative Assistant to support the daily operations of Stanley Ley. The ideal candidate will handle administrative tasks, assist with customer service, and ensure smooth functioning across the business. Key Responsibilities: Administrative Tasks: • Manage and organize company documents, files, and records. • Handle correspondence, emails, and phone calls professionally and efficiently. • Schedule appointments, meetings, and maintain calendars for senior staff. • Process invoices, payments, and basic bookkeeping tasks. • Order and maintain office supplies. Customer Service Support: • Assist customers with inquiries, both in-person and via phone/email. • Ensure a professional and welcoming environment for clients visiting the store. • Handle customer complaints or escalate them to the appropriate department. Operational Support: • Coordinate with suppliers to track orders and deliveries. • Assist in preparing reports, presentations, and spreadsheets. • Support the management team with ad-hoc tasks and projects as needed. • Ensure compliance with company policies and procedures. Requirements: • Experience: Previous experience in an administrative or assistant role preferred. • Skills: • Excellent written and verbal communication skills. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook). • Strong organizational and multitasking abilities. • Attention to detail and accuracy. • Ability to handle sensitive information with confidentiality. • Personal Attributes: • Professional demeanor and a positive attitude. • Ability to work independently and as part of a team. • Customer-focused mindset. What We Offer: • Competitive salary. • A supportive and collaborative work environment. • Opportunities for professional development and growth. • Discounts on company products. How to Apply: Please send your CV and a cover letter detailing your suitability for the role.

Job Overview: We are seeking a dedicated IT Support Engineer to join our team and provide technical support to our employees. The ideal candidate will diagnose, troubleshoot, and resolve hardware, software, and network issues while maintaining the overall health of IT systems. This role is crucial to ensuring smooth daily operations and enhancing user satisfaction through timely assistance and training. --- Key Responsibilities: 1. Technical Support Respond to and resolve IT support requests via email, phone, or in person. Troubleshoot hardware, software, and network-related issues. Set up and configure new user accounts, systems, and devices. 2. System Maintenance Monitor and maintain servers, networks, and IT infrastructure. Perform regular updates, patches, and system backups. Ensure compliance with IT security policies and standards. 3. Troubleshooting Diagnose and resolve technical problems, escalating complex issues when necessary. Identify recurring issues and recommend long-term solutions. 4. User Training and Documentation Provide training to users on IT tools and best practices. Create and maintain user manuals, FAQs, and other technical documentation. 5. Collaboration and Vendor Management Work closely with IT teams and other departments to optimize system performance. Coordinate with external vendors for hardware and software procurement and maintenance. 6. Cybersecurity Monitor systems for potential security threats and implement preventive measures. Respond to and mitigate security incidents, ensuring data integrity and protection. --- Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Proven experience as an IT Support Engineer or similar role. Proficiency in operating systems (Windows, macOS, Linux). Knowledge of networking concepts (TCP/IP, VPN, DNS, DHCP). Familiarity with tools like Active Directory, Office 365, and ticketing systems. Strong problem-solving, organizational, and communication skills. Certifications such as CompTIA A+, Network+, CCNA, or ITIL are a plus. --- Soft Skills: Excellent interpersonal and customer service skills. Ability to work under pressure and manage multiple tasks. Strong attention to detail and proactive problem-solving approach. --- Working Conditions: On-site/remote work as per company policy. May require occasional evening or weekend shifts for system maintenance or emergencies.

As a customer service manager, you'll make sure that the needs of customers are being met or exceeded. Your aim is to provide and promote excellent customer service throughout the organisation you work for. You'll manage the customer service team, making sure that service standards are being met and problems are resolved. You may work at various levels, from head office to the front end of the business. As a customer service manager, you'll need to: - provide help to customers using your organisation's products or services. - Communicate courteously with customers by telephone, email, letter and face-to-face. - Investigate and solve customers' problems, which may be complex or long-standing, that have been passed on by customer service assistants. - Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill. - Issue refunds or compensation to customers. - Keep accurate records of discussions or correspondence with customers. - Analyse statistics or other data to determine the level of customer service your organisation is providing. - Produce written information for customers, often involving the use of computer packages and software. - Write reports and analyse the customer service that your organisation provides. - Develop feedback or complaints procedures for customers to use. - Improve customer service procedures, policies and standards for your organisation or department. - Meet with other managers to discuss possible improvements to customer service. - Manage staff recruitment and appraisals - depending on the size of the organisation these tasks may be carried out by human resources. - Train staff to deliver a high standard of customer service. - Lead or supervise a team of customer service staff. - Learn about your organisation's products or services and keep up to date with changes. - Keep ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.

CONTRACT TYPE Permanent HOURS 37.5 hours per week SHIFT PATTERN Monday till Sunday Depending on Shift and Events 5 days a week Between 10am – 2am (Dependent on requirement) PLACE OF WORK 13-15 Aintree Rd, Bootle L20 9DL SALARY £38,700.00 per annum (£19.85 per hour) We are seeking a dynamic and experienced Restaurant Manager to lead our front-of-house operations and drive our marketing and social media efforts. Key Responsibilities: – Oversee daily restaurant operations, ensuring a high standard of service and customer satisfaction. – Manage staff scheduling, training, and performance evaluations. – Handle customer complaints and feedback promptly and professionally. Marketing and Social Media Management: – Develop and execute marketing strategies to promote Kemola Restaurant and Lounge. – Manage social media accounts, creating engaging content to attract and retain customers. – Plan and execute promotional campaigns, events, and special offers. – Monitor and analyse the effectiveness of marketing efforts and adjust strategies as needed – Ensure that all customers receive excellent service from the moment they enter the restaurant until they leave. – Foster a welcoming and friendly atmosphere for customers and staff alike. – Engage with customers to receive feedback and make improvements based on their suggestions. – Assist in developing and managing the restaurant’s budget. – Monitor financial performance, including sales, costs, and profitability. – Implement cost-control measures to maximize efficiency and profitability. – Plan and coordinate events and special occasions hosted at Kemola Restaurant and Lounge. – Ensure all event logistics are managed effectively and that customers have a memorable experience. Staff Development: – Recruit, train, and develop front-of-house staff. – Foster a positive work environment and encourage teamwork and professional growth. Compliance: – Ensure compliance with all health and safety regulations and licensing laws. – Maintain up-to-date knowledge of industry trends and best practices. Qualifications: – Proven experience as a Restaurant Manager or in a similar role within the hospitality industry. – Strong leadership and team management skills. – Excellent customer service and communication skills. – Experience in marketing and social media management. – Financial acumen, including budgeting and cost management. – Ability to multitask and work under pressure. – Knowledge of health and safety regulations and licensing laws. Why This Role is Needed: The Restaurant Manager role is crucial for Kemola Restaurant and Lounge as it ensures the smooth operation of our front-of-house activities and enhances our customer experience. This role is key to maintaining high standards of service, driving marketing initiatives, and engaging with our customer base through social media. By having a dedicated manager to oversee these aspects, we can focus on growth, profitability, and creating a vibrant dining environment. The Restaurant Manager will play a pivotal role in achieving our business objectives and ensuring the long-term success of Kemola Restaurant and Lounge. ENTRY REQUIREMENTS OF THIS JOB: A degree/higher diploma in relevant field Extensive experience in working in a Nigerian Hospitality environment and working in a Nigerian restaurant is desirable. Willingness to undergo of and on-the-job training. Good interpersonal skills and eloquence in English. Those requiring sponsorship, will need to meet the Home Office approved English standards such as the B1 English test. DBS Clearance/Police Check Passport/ID Right to work The closing date for applications is 19th August 2024 WHAT’S IN IT FOR YOU? £38700.00 per annum (£19.85 per hour) Tips Bonus Scheme 25% off all food and drink. Great opportunities to progress within a growing company. Free meals on shift. 28 days annual leave on a pro-rata basis Auto pension enrolment with NEST

Exciting Opportunity at Endeavour Marketing! Great news! Endeavour Marketing is expanding our team at our Watford office, and we want you to be a part of our dynamic and agile company. Join us as we grow together! Why You'll Love Working Here: Career Growth: Opportunities to advance your skills and career Flexibility: Enjoy flexible working hours that fit your lifestyle. Fun Events: Participate in exciting company events and team outings. Travel Opportunities: Experience trips to fabulous locations like Paris, Ibiza, and London. About the Role: We are looking for a motivated and customer-focused individual to join us as a Customer Service/Sales Representative. You'll play a key role in delivering outstanding service while promoting our products. If you have excellent communication skills, a passion for sales, and thrive in a fast-paced environment, we want to hear from you! Key Responsibilities: - Assist customers with enquiries, product details, and order placements. - Resolve issues to ensure customer satisfaction and loyalty. - Work with your team to meet department objectives. - Keep up with product knowledge and industry trends. What We're Looking For: Experience in customer service or sales is a plus, but not required. Strong negotiation and time management abilities. Exceptional listening and speaking skills. A customer-centric approach with empathy for clients. Organisational skills to handle multiple tasks effectively. A sales-driven mindset with a knack for meeting targets. Quick thinking and adaptability in various situations. If you're a driven individual passionate about providing top-notch customer service and boosting sales, we'd love to connect with you! Position Details: Type: Full-time (5/6 days) Earnings: Expected weekly earnings between £375.00 - £700.00 Benefits: Engaging company events Flexible work hours Career advancement opportunities All-expenses-paid trips to amazing destinations like Ibiza, Paris, Morocco, America and more! Schedule: Monday to Friday Weekend availability Flexible working hours tailored to your needs Job Types: Full-time, Permanent Ready to take the next step in your career? Apply now and join our exciting team at Endeavour Marketing!

Contact Centre Coordinator Epsom Support Centre | Service Centre | Permanent | Full Time - 37.5 hours per week Salary: £23,887.50 per annum. Onsite interview dates: Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes – we’ll do whatever it takes to look after the UK’s wellbeing. It starts with passion and commitment to quality. It starts with you. If you are passionate about customer service, have a good standard of English, and strong experience in a customer-facing role; you too could become part of the UK’s leading Healthcare Charity. We’re recruiting great people to join our friendly, welcoming Contact Centre on a Hybrid working basis. As a Contact Centre Coordinator, you’ll bring excellent verbal communication skills and a positive, proactive customer-focused attitude. Thanks to your logical approach and confidence with a variety of systems, you’ll be able to prioritise and manage your workload in a fast-paced team environment. As a Contact Centre Coordinator, you will: Expertly handle all contact with our customers Make good use of a variety of channels, including calls, emails, live chat and social media Ensure the customer journey is always seamless Be part of an exciting, varied and dynamic environment Cover varied shifts (between Monday to Friday, 8am to 8pm and Saturdays, 9am to 1pm) Deliver excellent customer service, every time. Competently and confidently adhere to a Hybrid working model, with flexibility to work both remotely and on-site when required. Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. With a range of fantastic lifestyle and wellbeing rewards, like gym membership and private healthcare – at Nuffield Health, we’ll take care of what’s important to you. Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role. It starts with you.

Job description Chaiiwala is a vibrant Indian street food cafe and restaurant located in the heart of Central London. We bring the authentic flavours of Indian street food to our customers, offering a unique dining experience that combines traditional recipes with a modern twist. Our menu features a wide variety of delicious items, including chai, snacks, and main dishes that cater to diverse tastes and preferences. Job Summary: We are seeking a dynamic and experienced Store Manager. The ideal candidate will be passionate about Street food, have excellent customer service skills, and possess strong leadership qualities. As the Store Manager, you will be responsible for overseeing all aspects of store operations, ensuring a high level of customer satisfaction, and driving sales growth. Key Responsibilities: - Oversee daily operations of the cafe/restaurant, ensuring smooth and efficient service. - Maintain high standards of food quality, hygiene, and customer service. - Manage inventory, order supplies, and ensure stock levels are adequate. - Recruit, train, and supervise staff, ensuring a positive and productive work environment. - Schedule staff shifts and manage payroll. - Conduct regular team meetings and provide ongoing training and development. - Ensure a welcoming and friendly and vibrant atmosphere for all customers. - Handle customer inquiries, complaints, and feedback promptly and professionally. - Develop and execute sales strategies to achieve revenue targets. - Promote new menu items and special offers to attract customers. - Uphold visual merchandising standards as well as Chaiiwala brand standards - Collaborate with the marketing team to plan and implement regular local marketing campaigns. This includes creating videos and boosting social profiles, creating a local buzz and the implementation of a regular outreach programme. - Monitor and control expenses, ensuring the store operates within budget and exceeding hitting targets - Prepare and analyse financial reports, including sales, expenses, and profits. - Implement cost-saving measures without compromising quality and service. - Ensure compliance with all health and safety regulations. - Conduct regular inspections and audits to maintain a safe and clean environment. - Handle any incidents or emergencies according to company protocols. - Ensure that team is always motivated, incentivised to drive sales. -Ensure that the store is performing at the highest levels, in terms of operations, profitability and reviews at various platforms. - Target local business and institutions to collaborate and increase revenue from local events. Qualifications: - Proven experience as a store manager or in a similar role, preferably in the food and beverage industry. - Strong leadership and team management skills. - Excellent customer service and interpersonal skills. - Knowledge of Indian cuisine and street food is a plus BUT not essential as training will be given. - Ability to work in a fast-paced environment and handle multiple tasks efficiently. - Strong organisational and problem-solving skills. - Proficiency in Microsoft Office and POS systems. - Flexibility to work evenings, weekends, and holidays as required. Benefits: - Competitive salary and performance-based bonuses. - Staff meals and discounts. - Opportunities for career growth and development. - A vibrant and supportive work environment. How to Apply: Interested candidates are invited to send their CV and a cover letter outlining their relevant experience and why they are a good fit for the role. Chaiiwala is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Type: Full-time Pay: £29,500.00-£32,000 per year Additional pay: Performance bonus Benefits: Store Performance Bonus Discounted or free food Employee discount Schedule: Day shift Holidays Monday to Friday Night shift Overtime Weekend availability Education: GCSE or equivalent (preferred) Experience: Retail sales: 3 years (required) Supervising experience: 3 years (required) Customer service: 3 years (required) Retail management: 3 years (required) Management: 3 years (required) Food service: 5 years (preferred) Licence/Certification: Driving Licence (preferred) Level 3 Food Hygiene Certificate (required) Work authorisation: United Kingdom (required) Location: London (required) Work Location: In person Reference ID: CWHAM/SM

Career Creator – Training Programme with Guaranteed Job Placement Are you ready to take the next step toward a successful career? Join Career Creator, a transformative 8-week training programme designed to equip you with the skills and confidence needed to secure a job—guaranteed! Why Choose Career Creator? Comprehensive Training: Gain essential skills tailored to your future career. Job Guarantee: Secure employment immediately after completing the 8-week programme. No Cost to You: This programme is entirely FREE. Eligibility Criteria: To join this life-changing opportunity, you must meet the following requirements: You must be 19 years of age or older. You must be currently unemployed. You must have lived in the UK for the last 3 years. You must not be receiving any government funds. Training Details: Location: Bartley Green, Birmingham B31 Schedule: Once a week at our office If you’re ready to take control of your future, we’d love to hear from you! Don’t wait—seats are limited, and your new career awaits!

Job Overview: We are seeking a highly organized and customer-focused Accommodation Manager to oversee the efficient operation of accommodation services. The role requires managing day-to-day activities, ensuring a high standard of service delivery, maintaining property standards, and fostering positive relationships with residents, staff, and service providers. ** Key Responsibilities:** 1. Operational Management: Oversee the daily operations of accommodation facilities, ensuring smooth and efficient functioning. Manage bookings, allocations, and check-in/check-out procedures. Conduct regular inspections to ensure compliance with health, safety, and hygiene standards. ** ** ** 2. Customer Service:** Act as the main point of contact for residents or guests, addressing inquiries and resolving complaints promptly. Foster a welcoming and supportive environment for all residents. Gather feedback and implement improvements to enhance customer satisfaction. ** 3. Staff Management:** Recruit, train, and supervise accommodation staff, ensuring they deliver excellent service. Schedule and delegate tasks to ensure optimal staff performance. Monitor staff adherence to organizational policies and procedures. ** 4. Financial Oversight:** Manage budgets and control costs while ensuring quality service. Handle billing, invoicing, and payment collection accurately. Monitor occupancy rates and optimize revenue generation opportunities. ** 5. Maintenance and Compliance:** Coordinate with maintenance teams to ensure facilities are in good repair and fully operational. Stay updated on regulatory compliance and implement necessary measures. Maintain accurate records of incidents, maintenance logs, and regulatory certifications. ** Key Requirements:** ** Education and Experience:** Proven experience as an Accommodation Manager, Property Manager, or a related role. Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred). Knowledge of housing laws and regulations is a plus. ** Skills and Competencies:** Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Leadership skills to manage and motivate a team. Proficiency in property management software and MS Office. Problem-solving and conflict resolution skills. Other Requirements: Flexibility to work evenings, weekends, or holidays as required. Ability to handle emergencies calmly and efficiently.

Focus Micro Systems are an in house software development company who develop software for the property sector and have been dedicated in doing so for over 40 years. We have developed property management software packages to support Letting Agents, Estate Agents and Business Transfer Agents. Whatever the property agencies require, we have the software package waiting for them. We are seeking an experienced Software Support Technician with hands-on commercial experience This is an office-based role at our Oxford location, where applicants must be able to commute to the office. You will be responsible for providing support to our clients who use our property management software where you will be answering queries, resolving technical issues, and ensuring that our clients receive the highest level of service. Across our cloud platform we have over 7000 active users who you will be supporting. To be successful in this role, you should have excellent communication skills, strong customer-service orientation, and an interest in problem solving. This role is based entirely in our Oxford office. Required Key Skills: · Strong professional communication skills, with previous customer service and technical support experience. · Good timekeeping, and a passion for problem-solving. · Ability to work effectively as part of a team and support users in a professional environment. · Ability to quickly learn our property management software packages with a goal to deliver training sessions to clients, both in-house and on-site. · Experience of having carried out training sessions to groups of customers either remotely or on-site. · Excellent understanding of all Microsoft products including: o All Windows operating systems o Word o Excel o Outlook · Strong numeracy and analytical skills with the ability to compile statistical data and reports. · Experience using ticketing systems to manage and resolve client issues, ensuring all relevant data is captured and tracked for follow-up. Additional Desired Skills: · Experience with Microsoft SQL Server in a commercial setting, including creating and troubleshooting SQL queries. · Ability to deliver high quality testing services across an array of different projects, creating logs and screenshots to document testing phases and defects. · Knowledge of Windows Server Networking including Active Directory, Group Policy and DNS. Within your role you will have the opportunity to develop further into: · Client Training – In House & On-Site · Carrying out Demos and running Webinars · Software Testing · Infrastructure management including Windows Server Networking · Product Design · Manual Writing · Social Media and Marketing Campaigns This role requires proven commercial experience as a software support technician, including working in a professional, client-facing environment. Applicants without relevant professional experience may not be considered. Lots of potential for future career progression and personal development.

We are a well-established electrical contractor based in Harrow, known for our commitment to quality and customer service. We are currently seeking a dedicated office coordinator to join our busy and friendly team. Responsibilities: Serve as the first point of contact for customers, handling inquiries via phone and email with professionalism and efficiency. Coordinate job bookings with customers and electricians, ensuring smooth communication and scheduling. Update job sheets, using our CRM database, accurately with details of work completed. Prepare and send quotations to customers Process card payments over the telephone Input data, including electrical certificates, with precision Provide general administrative support to directors and office manager to ensure efficient operation of the office Handle incoming and outgoing mail and packages Perform clerical duties, such as filing, photocopying, and scanning documents Maintain a clean and organised office environment Experience: Strong organisational and time management skills, capable of working under pressure. Previous experience in an office or administrative role preferred Strong clerical skills with attention to detail Excellent communication and interpersonal skills. Ability to type accurately and efficiently Ability to multitask and work under pressure without compromising the quality of work Data entry experience is highly desirable Presentable with good manners, maintaining a professional demeanor at all times. Reliable, flexible, and able to work independently as well as part of a team Ability to build rapport with customers and suppliers, demonstrating discretion and empathy. Proficient with Microsoft Office suite and comfortable learning new software This is a great opportunity for someone who is organised, detail-oriented, and enjoys providing support in an office environment. If you meet the qualifications listed above, we would love to hear from you! Working Hours: 8am-5pm Monday to Friday with 1 hour unpaid lunch Please note that only qualified candidates will be contacted for an interview. Thank you for considering this position. Job Type: Full-time Benefits: Casual dress Workplace pension Schedule: Monday to Friday No weekends Experience required: Administrative experience: 1 year (required) Customer relationship management: 1 year (required) Project coordination: 1 year (preferred) Data entry: 1 year (required) Microsoft Office: 1 year (required) Language: English (required) Work Location: In person

Job Overview: The Account Administrator will be responsible for managing administrative tasks related to client accounts, assisting in financial processes, and supporting the bookkeeping and payroll teams. This position requires excellent organizational skills, strong communication, and a keen eye for detail. Key Responsibilities: Act as the primary point of contact for client inquiries and provide exceptional customer service. Maintain and update client records in the accounting database. Assist with invoicing, billing, and accounts receivable tracking. Coordinate the collection of financial documentation from clients for bookkeeping and payroll processing. Prepare and distribute financial statements, reports, and correspondence as needed. Support the bookkeeping and payroll teams with data entry and reconciliation tasks. Ensure compliance with company policies and applicable financial regulations. Schedule meetings, track deadlines, and manage administrative tasks for the team. Assist with onboarding new clients, including gathering necessary documentation and setting up accounts. Qualifications and Skills: Proven experience in an administrative or accounts-related role (minimum 1–2 years). Familiarity with bookkeeping and accounting practices (preferred). Proficiency in accounting software (e.g., QuickBooks, Xero) and Microsoft Office Suite (Excel, Word, Outlook). Bachelor’s degree in Accounting, Business Administration, or related field (preferred but not required). What We Offer: Competitive salary. Opportunities for growth and professional development. A collaborative and supportive team environment. Flexible working options (remote or hybrid work arrangements).

Full-Time (40 hours per week, worked over 5 days including weekends) Pay: £23,800.00 per year About Us: Entertainers, one of the top concert and theatre producers/promoters in the UK, is seeking a dynamic individual to join our team as a Ticketing Operations Assistant. Renowned for delivering unforgettable live events, Entertainers produces over 2,000 shows and events annually, including The Magic of Motown, Lost In Music, CIRQUE - The Greatest Show, and An Evening of Burlesque, all from our head office in Canvey Island. Responsibilities: As a Ticketing Operations Assistant, you will play a critical role in ensuring the smooth operation of our ticketing services. Your key duties will include: - Managing Ticket Allocations: Work directly with over 300 venues nationwide, managing ticket allocations accurately and efficiently. - Providing Full-Service Ticketing: Build shows and events for sale through the Entertainers Tickets platform, including creating and maintaining venue seating plans. - Customer Service Excellence: Deliver industry-leading customer service across multiple brands via phone, email, and live chat to theatre customers nationwide. - Data Entry and Accuracy: Perform meticulous data entry to ensure all records are maintained to a high standard. - Team Collaboration: Collaborate with the wider Entertainers team to support the successful launch and ongoing management of Entertainers Tickets. Desired Skills: The ideal candidate will possess: - Proficiency in computer skills, particularly with ticketing/box office software (advantageous but not essential). - Keen attention to detail, ensuring accuracy in all tasks. - The ability to thrive in a fast-paced environment and adhere to strict deadlines. - Excellent written and verbal communication skills. - Strong data entry skills with high accuracy. About You: You are passionate about live entertainment, have a customer-focused approach, and enjoy managing multiple tasks with precision. Previous experience in ticketing or box office roles is an advantage but not essential—training will be provided to the right candidate.