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Commercial administrator jobs in United Kingdom

  • Night Hotel Receptionist - 4*
    Night Hotel Receptionist - 4*
    3 days ago
    £12.71 hourly
    Full-time
    London

    Night Hotel Receptionist – 4* Townhouse Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guest to Argyle Square and this beautifully unique, cosy and personalised travel experience. The Gyle possess 41 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles and many more lovely features. We are now ready to enlarge our family and are looking for an experienced Night Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 4 days a week (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about 5-star service and guest journey. The role reports directly to the Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: • Possess comprehensive knowledge of the company PMS system, Rezlynx, • Possess excellent presentation and interpersonal skills, • Skilled in checking arrivals lists, credit limit reporting and cash handling, • Knowledge of standard PC packages and computerized reservations systems, • Proficient in handling general clerical and administrative tasks, • Be flexible, will have great attention to detail, • possess the ability to work independently, • Excellent command in English, both in oral and written, • be extremely knowledgeable in regards to the company services, standards & products, • commercially and financially astute, • provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

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  • Group Operations Manager
    Group Operations Manager
    3 days ago
    Full-time
    London

    GROUP OPERATIONS MANAGER – LONDON HQ As Group Operations Manager, you will play a pivotal role in shaping and executing the operational strategy across a diverse portfolio of properties. You will lead initiatives that drive commercial performance, elevate guest experience, and embed operational excellence at scale. Acting as a strategic partner to senior leadership and cross-functional teams, you will ensure that operations are agile, brand-aligned, and future-ready. The position is based full-time at our London Bridge Head Office, with occasional property visits. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Strategy & Excellence Lead the design and implementation of scalable operational frameworks, SOPs, and policies that drive efficiency, profitability, and service excellence. Continuously benchmark operational standards against industry best practices, ensuring innovation and relevance. Develop and maintain a centralised knowledge base for property teams, enabling consistent execution and rapid onboarding. Supplier & Contract Management Own group-level supplier relationships, ensuring performance against SLAs and commercial targets. Lead strategic sourcing and tendering processes to optimise cost and quality. Monitor market trends to mitigate risk and leverage opportunities for cost control and value creation. Ability to navigate and negotiate contracts. Revenue Growth & Commercial Impact Drive non-room revenue (NRR) initiatives in collaboration with GMs, identifying new monetisation opportunities across the guest journey. Partner with Finance and Revenue teams to enhance profitability through data-driven decision-making, budgeting, and forecasting. Lead cost optimisation programmes without compromising brand or service standards. Guest Experience & Brand Integrity Champion a guest-first culture, embedding brand values and service ethos across all touchpoints. Oversee brand audits and quality assurance programmes, ensuring consistency and excellence across the portfolio. Deliver actionable insights to improve guest satisfaction and investor value. Cross-Functional Leadership Act as a strategic liaison between Operations and functions including Marketing, HR, IT, and Development. Lead operational input into digital transformation, ESG initiatives, and systems implementation. Influence cross-departmental projects to ensure operational feasibility and long-term scalability. Stakeholder & Ownership Relations Serve as the primary operational contact for ownership groups, delivering transparent, data-led reporting and strategic updates. Align property-level goals with broader business objectives through collaboration with corporate teams. Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY Bachelor’s degree in Hospitality, Business Administration, or related field (or equivalent experience). Advanced certifications in operations, project management, or leadership are advantageous. YOUR PROVEN TRACK Minimum 5 years’ experience in hospitality operations. Proven track record of delivering profit enhancing results and operational transformation. Strong commercial acumen and experience managing budgets, KPIs, and supplier contracts. Exceptional communication, stakeholder management, and strategic thinking skills. Comfortable working in a fast-paced, high-growth environment with regular travel. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

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  • Hospitality & Tourism Operations Apprentice
    Hospitality & Tourism Operations Apprentice
    10 days ago
    £27000 yearly
    Full-time
    London

    Hospitality & Tourism Operations Apprentice Location: London Salary: £27,000 per year Job Type: Full-Time Apprenticeship Working Pattern: Monday to Friday, with an allocated paid study day About the Role We are looking for a motivated individual to join our team as a Hospitality & Tourism Operations Apprentice. This is a paid apprenticeship opportunity combining practical workplace experience with university study in International Hospitality and Tourism Management. You’ll work across different areas of the business, gaining hands-on experience in hospitality operations, customer experience, administration, events, sales and business development while working towards your qualification. Key Responsibilities • Support the day-to-day running of hospitality and tourism operations, • Assist with bookings, reservations and customer enquiries, • Deliver a high standard of customer and guest service, • Support front office and general administrative duties, • Help coordinate events, meetings and hospitality activities, • Assist with sales, marketing and promotional campaigns, • Support social media and digital marketing activity, • Maintain customer, booking and operational records, • Assist managers with reports, budgets and basic financial administration, • Help identify opportunities to improve customer experience and business performance, • Work with different departments to ensure services run smoothly, • Support projects relating to tourism, hospitality and business development What You’ll Develop Throughout the apprenticeship you’ll gain practical experience in areas including: • Hospitality operations management, • Customer service and guest relations, • Sales and marketing, • Events management, • Business development, • Financial and commercial awareness, • Digital and social media marketing, • Revenue and performance monitoring, • Leadership and people management, • Project management Who We’re Looking For You don’t need previous hospitality management experience. We’re looking for someone who is: • Friendly, professional and confident communicating with people, • Organised and reliable, • Interested in hospitality, tourism, events or business, • Comfortable working as part of a team, • Willing to learn and take on responsibility, • Customer focused with good attention to detail, • Interested in developing into a future management position What You’ll Receive • £27,000 starting salary, • Full-time paid employment, • Allocated paid study time alongside your role, • Practical experience within the hospitality and tourism industry, • Support from your workplace manager and university, • Opportunities to develop across operations, events, customer experience and management, • Career progression into roles such as Hospitality Manager, Guest Relations Manager, Front Office Manager, Events Manager, Travel Administrator or Operations Manager This opportunity is ideal for someone who wants to earn a salary, gain meaningful industry experience and develop their hospitality and tourism management career while studying alongside their employment.

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  • Secretary
    Secretary
    13 days ago
    Full-time
    London

    Job Description Secretary / Office Administrator AA Mortgage Gateway Job Title: Secretary / Office Administrator Location: Kensington, London Company: AA Mortgage Gateway Position Type: Full-Time AA Mortgage Gateway is an independent mortgage and protection brokerage that provides mortgage, protection, buy-to-let, commercial finance, and property finance solutions. We pride ourselves on delivering excellent customer service and building long-term relationships with our clients and business partners. Role Overview We are seeking a highly organised, professional, customer-focused Secretary/Office Administrator to support the business's day-to-day operations. The successful candidate will play a key role in ensuring the office runs smoothly, maintaining client relationships, supporting mortgage applications, and providing excellent administrative support to advisers and management. Key Responsibilities Administrative Duties • Manage incoming and outgoing telephone calls, emails, and correspondence., • Maintain accurate client records and filing systems., • Prepare letters, reports, meeting notes, and other business documents., • Manage office diaries, appointments, and meeting schedules., • Handle incoming and outgoing post. Client Support • Act as the first point of contact for clients and introducers., • Welcome clients attending face-to-face meetings., • Schedule appointments and follow up on enquiries., • Maintain regular communication with clients throughout the mortgage process., • Obtain and organise client documentation. Mortgage Processing Support • Assist advisers with mortgage and protection applications., • Chase lenders, solicitors, estate agents, surveyors, and clients for updates., • Upload and organise documentation through lender portals., • Monitor case progress and maintain accurate records., • Assist with preparing compliance documentation and suitability records. Marketing & Business Development Support • Manage social media updates and company communications., • Support networking events and business development activities., • Help maintain the company website and online presence., • Prepare marketing materials and client newsletters. Compliance & Data Protection • Ensure all information is handled in accordance with GDPR regulations., • Assist with audit and compliance requirements., • Maintain confidentiality of client information at all times. General Office Support • Coordinate office meetings and events., • Assist with recruitment administration when required., • Support directors and advisers with additional administrative projects. Person Specification Essential Skills • Excellent written and verbal communication skills., • Strong organisational and time-management abilities., • High attention to detail., • Professional and friendly telephone manner., • Ability to prioritise workload effectively., • Strong IT skills including Microsoft Office (Word, Excel, Outlook)., • Ability to work independently and as part of a team. Desirable Experience • Previous experience in a mortgage brokerage, financial services, banking, or estate agency environment., • Knowledge of mortgage application processes., • Experience using CRM systems., • Understanding of GDPR and compliance procedures. Qualifications • GCSEs (or equivalent) including English and Maths., • Business Administration qualification desirable., • CeMAP knowledge or experience within mortgage services would be advantageous but not essential. Personal Attributes • Professional appearance and manner., • Trustworthy and discreet with confidential information., • Proactive and self-motivated., • Positive, enthusiastic, and customer-focused., • Strong problem-solving skills. Salary & Benefits • Competitive salary dependent on experience., • Performance-related bonus opportunities., • Ongoing training and development., • Career progression opportunities within AA Mortgage Gateway., • Supportive and professional working environment. Working Hours Monday to Friday, 9:00 am – 5:30 pm, with occasional flexibility required to meet business needs. To apply, please submit your CV and a covering letter explaining why you would be a great fit for AA Mortgage Gateway.

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  • Handyman
    Handyman
    14 days ago
    £28000–£33000 yearly
    Full-time
    London

    Mobile Handyman / Maintenance Operative Company: Landmark Facilities Management Location: Ealing, West London (Mobile Role) Job Type: Full Time, Permanent Salary: £28,000 to £33,000 per annum, depending on experience Working Days: Monday to Friday Anticipated Start Date: 2027 About Us Landmark Facilities Management is a family run business based in West London, providing planned preventative maintenance, reactive repairs, building compliance and refurbishment services across London, Buckinghamshire and the surrounding areas. We're currently going through an exciting period of transformation and growth, investing in our team, improving our systems and building long term relationships with our clients. We're looking for a reliable, hardworking and skilled Handyman to join our growing maintenance team. About the Role We are looking for a Mobile Handyman / Maintenance Operative to carry out a wide range of general building maintenance and repair works across our clients' properties. The role will involve both planned preventative maintenance (PPM) and reactive maintenance, attending commercial and residential properties to complete repairs, identify defects and ensure buildings are maintained to a high standard. You'll work closely with our operations team and other engineers, while also being trusted to manage your own workload and complete jobs independently. We're looking for someone who takes pride in their workmanship, communicates well with clients and enjoys the variety of working across different properties. Key Responsibilities General Maintenance & Repairs • Carry out general handyman and building maintenance works across commercial and residential properties., • Undertake basic carpentry, including repairs to doors, locks, hinges, handles, skirting boards and fixtures., • Carry out minor plumbing repairs, including taps, wastes, toilets and small leaks within your competence., • Complete painting, decorating, filling, sealing and making good., • Install and repair shelving, fixtures, fittings and general building furniture., • Carry out minor tiling, grouting and silicone replacement., • Investigate and resolve general building defects and maintenance issues., • Identify works requiring specialist trades and report these to the operations team. Planned Preventative Maintenance (PPM) • Attend scheduled maintenance visits across client properties., • Carry out general building inspections and routine maintenance tasks., • Inspect doors, fixtures, fittings and general building fabric for defects., • Undertake minor preventative maintenance to reduce the likelihood of future failures., • Identify defects and provide clear recommendations for remedial works., • Assist other engineers with planned maintenance activities where required. Reactive Maintenance • Attend reactive maintenance requests allocated by our helpdesk., • Diagnose and resolve general maintenance issues efficiently., • Complete repairs during the first visit wherever reasonably possible., • Communicate clearly with clients and building occupants regarding the works being undertaken., • Report additional defects or works outside the original scope., • Ensure work areas are left clean, safe and presentable. Job Reporting & Administration • Complete detailed job sheets through our Joblogic maintenance management system., • Upload before and after photographs of completed works., • Record materials used and any additional works required., • Provide accurate information to support quotations and follow up works., • Maintain company tools and equipment in good working condition., • Follow company health and safety procedures at all times. What We're Looking For • Previous experience in general building maintenance, property repairs or a similar role., • Good practical knowledge of basic carpentry, plumbing, decorating and general repairs., • Ability to work independently and use initiative., • Full UK driving licence., • Good communication skills and a professional manner when dealing with clients., • Strong attention to detail and pride in completing work properly., • Good time management and organisational skills., • Comfortable using a smartphone to receive jobs, upload photographs and complete reports., • Willingness to travel between different sites across London and surrounding areas., • A proactive attitude and willingness to learn new skills. Desirable but Not Essential • Previous experience working within facilities management., • Experience using Joblogic or another CAFM system., • A recognised qualification in a building maintenance trade., • Experience working in occupied commercial or residential properties., • Basic knowledge of planned preventative maintenance procedures. What We Offer • Competitive salary based on experience., • Full time, permanent employment., • A varied role working across different properties and maintenance disciplines., • Training and opportunities to develop additional technical skills., • Support from an experienced engineering and operations team., • A friendly, family run working environment., • Opportunities for career development as the business continues to grow. Start Date We are currently planning the next stage of our business growth and restructuring, with this position anticipated to commence in 2027. We appreciate this may not suit applicants looking for an immediate start, but we want to be transparent about our recruitment plans from the outset. How to Apply Please submit your CV along with a brief introduction outlining your previous maintenance experience and the types of work you are confident carrying out. We're looking for someone who wants to become a valued member of our team and grow with Landmark Facilities Management.

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  • Business Development Manager
    Business Development Manager
    16 days ago
    £38000–£45000 yearly
    Full-time
    London

    Chancery CS Solicitors is seeking an ambitious, commercially driven and experienced Business Development Manager to support the growth and expansion of our legal practice. The successful candidate will play a strategic role in identifying new business opportunities, developing client relationships, strengthening referral networks and implementing business development initiatives. Key Responsibilities • Develop and implement business development strategies to increase the firm's client base and revenue., • Identify new commercial opportunities and establish strategic partnerships., • Build and maintain relationships with corporate clients, businesses and professional organisations., • Conduct market research and competitor analysis to identify growth opportunities., • Develop marketing and client acquisition strategies across the firm's legal practice areas., • Prepare business proposals, presentations and commercial reports., • Manage referral networks and maintain relationships with existing clients., • Work closely with solicitors and senior management to achieve business growth targets., • Monitor business development performance and report on key performance indicators., • Represent the firm at networking events, conferences and business meetings. Candidate Requirements • Bachelor's degree in Business Administration, Marketing, Law, Management or a related discipline, or equivalent relevant experience., • Proven experience in business development, commercial management, sales strategy or client relationship management., • Strong communication, negotiation and presentation skills., • Ability to identify commercial opportunities and deliver measurable business growth., • Excellent organisational, analytical and strategic planning skills., • Experience in legal or professional services is desirable., • Ability to work independently and collaboratively with senior management.

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  • Sales & Operations Executive - Luxury Interiors & Collectibles
    Sales & Operations Executive - Luxury Interiors & Collectibles
    16 days ago
    £15–£18 hourly
    Part-time
    London

    The Travelling Curator is seeking an energetic, exceptionally organised and commercially minded Sales & Operations Executive to help establish and grow a distinctive luxury interiors and collectables business. The founder has personally sourced and invested substantially in an international collection of furniture, art, lighting, decorative objects, jewellery and timepieces. He is currently developing the brand, brochures and presentation and now requires an experienced individual to work alongside him in organising the business and actively bringing the collection to market. This is a varied, hands-on role combining administration, business organisation and sales. The successful candidate will help create the systems and structure required to manage the collection effectively while taking responsibility for identifying suitable buyers, developing opportunities and converting enquiries into completed sales. Relevant industry experience and an established professional network are essential. We are looking for someone who already understands the luxury interiors, art, design or collectables market and has genuine contacts they can lawfully approach from the beginning. This may include interior designers, private clients, collectors, property professionals, stylists, dealers and other relevant trade contacts. The right person should be able to study the collection, recognise which pieces may suit particular clients or projects and immediately begin making intelligent introductions. Sales and business development responsibilities: • Reviewing the collection and identifying the most suitable potential buyers for individual pieces, • Using an established professional network to introduce the collection to appropriate clients and contacts, • Identifying and approaching interior designers, private collectors, property professionals and relevant trade buyers, • Matching particular pieces to suitable interiors, projects, clients and commercial opportunities, • Finding effective sales channels for the different categories within the collection, • Generating new leads and following up every credible enquiry consistently, • Building and maintaining an organised database of prospective buyers and professional contacts, • Arranging private appointments and presenting pieces professionally, • Negotiating confidently while protecting the value of the collection, • Turning interest into completed sales, • Maintaining a clear sales pipeline showing enquiries, offers, next actions and progress, • Working closely with the founder on pricing, priorities and sales strategy Administration and organisation responsibilities: • Working with the founder to organise existing files, documents, photographs and correspondence, • Establishing clear digital filing and record-keeping systems, • Creating and maintaining a complete and accurate master inventory, • Recording descriptions, measurements, photographs, costs, selling prices and availability, • Organising invoices, shipping documents and other supporting information, • Helping coordinate photography, brochures, product listings and sales materials, • Managing appointments, correspondence and agreed follow-up actions, • Coordinating with suppliers, shipping companies and other service providers when required, • Ensuring that business and product information is current, accurate and easy to locate Essential experience and qualities: • Relevant experience in luxury interiors, interior design, furniture, art, galleries, auction houses, jewellery, watches, collectables or another high-value sales environment, • An established professional network of relevant contacts who can be lawfully approached, • Evidence of successfully developing client relationships and completing high-value sales, • Exceptional organisation, administrative ability and attention to detail, • Strong commercial judgement and the ability to identify the right buyer for a particular piece, • A proactive and entrepreneurial approach, with the confidence to create opportunities independently, • Persistence and discipline in following leads through to a conclusion, • Professional written, telephone and face-to-face communication, • Competence with spreadsheets, databases, online platforms and digital content, • The ability to work independently while collaborating closely with the founder, • A genuine appreciation of design, quality and craftsmanship Remuneration: This is initially a part-time position offering a basic hourly payment for the agreed administrative, organisational and sales-development work, together with an attractive 10% commission on qualifying completed sales. Each item will have an agreed minimum selling price. Commission will be earned when a sale is completed at or above that authorised price and the customer’s cleared payment has been received. For example: • A completed £10,000 sale earns £1,000 commission, • A completed £20,000 sale earns £2,000 commission, • A completed £50,000 sale earns £5,000 commission This structure provides a basic payment for the work involved in organising and developing the business, together with substantial earning potential for someone who can use their experience, contacts and commercial ability to achieve results. This is an early-stage, founder-led business rather than a large company or conventional retail operation. It is an opportunity for a resourceful and well-connected individual to work directly with the founder, take meaningful responsibility and contribute directly to building a successful and distinctive business. When applying, candidates should briefly describe their relevant industry experience, the type of professional network they have developed and examples of high-value sales or client relationships they have personally managed.

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  • Telesales & Sales Support Executive
    Telesales & Sales Support Executive
    25 days ago
    £28000–£32000 yearly
    Full-time
    London

    We are looking for a confident, energetic, and commercially minded Telesales & Sales Support Executive who can help generate new business opportunities while supporting the wider sales team. This is a dual-function role combining: Outbound Sales Driving new business opportunities through proactive calling, lead generation, qualification, and appointment setting. Sales Support Helping the sales team stay organised, efficient, and focused through strong administration and pipeline coordination. This is an ideal role for someone who enjoys speaking with people, thrives in a target-driven environment, and wants to build a long-term career. Key Responsibilities ✓ Telesales & Lead Generation ✓ High-volume outbound calling to targeted business prospects ✓ Identify key decision-makers ✓ Qualify opportunities ✓ Book quality appointments for the sales team ✓ Follow up warm leads and run campaigns ✓ Build rapport quickly and professionally ✓Help grow the sales pipeline Sales Support ✓Provide day-to-day support to the wider sales team ✓ Assist with follow-ups and diary coordination ✓ Help manage pipeline activity ✓ Support internal communication and sales processes ✓ CRM & Administration ✓ Log all calls, notes, and actions accurately ✓ Maintain prospect and customer records ✓ Manage callbacks and reminders ✓ Produce basic activity reports where required Performance ✓ Work within a KPI-driven environment ✓ Operate in a recorded and monitored call system ✓ Maintain strong call quality ✓ Improve performance through feedback and coaching Ideal Candidate ✓ Minimum 2 years’ telesales / outbound sales / appointment setting experience ✓ Excellent spoken English and communication skills ✓ Strong telephone confidence ✓ Resilient and target-driven mindset ✓ Organised and detail-focused ✓ Good IT skills ✓ B2B sales experience (min 2 years) ✓ CRM experience ✓ Sales support / admin experience ✓ Experience targeting care homes, hospitality, or commercial sectors (ideal) We want someone who is: ✓ Naturally engaging ✓ Positive and proactive ✓ Commercially aware ✓ Reliable and accountable ✓ Resilient under pressure ✓ A team player ✓ Ambitious and eager to progress Working Arrangement ✓ Preferred: Office-based in NW10 ✓ Hybrid: Considered for strong candidates ✓ Remote: Considered for exceptional UK-based candidates only All candidates will receive a dedicated phone extension and access to our monitored call platform.

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  • Store Manager
    Store Manager
    1 month ago
    Full-time
    Ilford

    Full-Time Store Manager – Dessert and Coffee shop We are looking for an experienced, motivated, and hands-on Full-Time Store Manager to lead the day-to-day operations of our busy coffee shop and bakery. This role is ideal for someone with a strong background in Dessert and coffee, bakery, and hospitality management who can take full ownership of the store. You'll be responsible for leading the team, driving business growth, maintaining exceptional customer service, managing stock, and ensuring the store operates efficiently every day. We're looking for someone who doesn't just manage the business—they improve it by identifying opportunities, increasing sales, maintaining high standards, and creating a positive team culture. Key Responsibilities • Take full responsibility for the overall running and performance of the store., • Lead, train, motivate, and manage the team to deliver exceptional customer service., • Recruit, onboard, and develop staff while managing rotas, attendance, and performance., • Ensure the highest standards of coffee preparation, bakery presentation, food quality, cleanliness, and customer experience., • Manage daily operations, ensuring smooth service during busy periods., • Oversee stock control, ordering, supplier relationships, and inventory management while minimising waste., • Monitor sales performance and implement strategies to increase revenue and profitability., • Ensure products are displayed attractively and maintain excellent merchandising standards., • Resolve customer concerns professionally and maintain a welcoming environment., • Ensure full compliance with food hygiene, health & safety, and company procedures., • Manage cash handling, daily reporting, and store administration., • Work with senior management to identify opportunities for growth, improve operational efficiency, and increase customer satisfaction. Essential Requirements • Proven experience managing a coffee shop, café, bakery, or similar hospitality business in UK, • Strong knowledge of speciality coffee, barista operations, and bakery products., • Experience leading, managing, and developing staff in a fast-paced environment., • Excellent leadership, communication, and organisational skills., • Strong understanding of stock control, ordering, and cost management., • Commercial awareness with the ability to drive sales and improve profitability., • Ability to work under pressure while maintaining high standards., • A proactive, hands-on approach with excellent problem-solving skills., • Passion for delivering outstanding customer service and creating a positive workplace culture. Desirable Skills • Barista training or coffee industry experience., • Experience with bakery production or bakery retail operations., • Food Hygiene Level 2 or 3 certification., • Experience using EPOS systems and stock management software. What We Offer • Competitive salary based on experience., • Career progression opportunities within a growing business., • Staff discounts., • Ongoing training and development., • Supportive and friendly working environment. Job Type: Full-Time Salary: Competitive, based on experience.

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  • Sous Chef
    Sous Chef
    1 month ago
    £41000–£44000 yearly
    Full-time
    London

    About the role We are looking for a reliable, hands-on Sous Chef to help lead our kitchen team. Working closely with the Head Chef and restaurant management, you will help deliver consistently high-quality food, keep service running smoothly, and maintain excellent standards of cleanliness, organisation and food safety. You will lead by example, support and develop the kitchen team, and take charge of the kitchen when the Head Chef is absent. This role suits someone who takes pride in their cooking, communicates clearly and remains calm during busy service. Key responsibilities Food preparation and service Food quality: Prepare, cook and present dishes consistently, following agreed recipes, portion sizes and presentation standards. Service preparation: Organise mise en place and ensure each section is stocked and ready before service. Kitchen coordination: Oversee sections during service, manage ticket flow and check dishes before they leave the kitchen. Front-of-house communication: Work closely with the service team on order timings, dietary requirements, availability and customer feedback. Menu development: Support the Head Chef with specials, recipe development and improvements to preparation methods. Team leadership Shift leadership: Lead the kitchen in the Head Chef’s absence, allocating tasks and maintaining standards throughout the shift. Training: Support new and existing team members with recipes, equipment use, safe working practices and service expectations. Performance: Give clear direction and constructive feedback, addressing concerns promptly with the Head Chef or management. Teamwork: Promote a respectful, professional kitchen environment and help wherever needed during busy periods. Staffing: Assist with rotas and section allocation, helping match staffing levels to expected business demand. Stock and cost control Stock management: Monitor stock levels, support ordering and check deliveries for quality, quantity and condition. Storage and rotation: Ensure ingredients are stored correctly, labelled, dated and rotated to minimise spoilage. Portion control: Follow agreed yields and portion sizes to maintain consistency and protect food margins. Waste reduction: Keep preparation levels in line with expected trade, record waste and identify opportunities to reduce avoidable losses. Stocktakes: Assist with regular stock counts and report shortages, discrepancies or supplier issues. Food safety and kitchen standards Food safety: Follow the restaurant’s food safety procedures and ensure required checks and records are completed accurately. Allergen controls: Follow agreed allergen procedures, prevent cross-contact and never guess when responding to an allergen query. Cleaning: Maintain cleaning schedules and ensure workstations, equipment and storage areas are kept clean and organised. Safe working: Ensure equipment is used correctly and report faults, hazards or maintenance needs promptly. Opening and closing: Complete kitchen checks and handovers, leaving the kitchen safe and ready for the next shift. Essential skills and experience Kitchen experience: Previous experience as a Sous Chef, Junior Sous Chef or experienced Chef de Partie ready to take the next step. Cooking skills: Strong practical cooking ability and experience delivering consistent food during busy service. Leadership: Ability to organise a team, communicate expectations and support colleagues under pressure. Food safety knowledge: A sound understanding of food hygiene, safe storage and allergen management. Commercial awareness: Understanding of portion control, stock rotation and waste reduction. Reliability: Good timekeeping, attention to detail and a professional approach. Availability: Willingness to work the agreed shift pattern, including evenings and weekends. Desirable experience Similar restaurant background: Experience working with Mediterrenean or in a kitchen with similar service volumes. Qualifications: Relevant professional cookery and food safety qualifications. Kitchen administration: Experience with ordering, stocktaking, recipe costing or rota planning.

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  • Business Development Manager
    Business Development Manager
    1 month ago
    £14–£22 hourly
    Full-time
    Gants Hill, Ilford

    Business Development Manager Company: Top Advice Ltd Salary: £30,000 – £39,000 per year, depending on experience Job Type: Full-time, In-Person Expected Start Date: 16 November 2026 About Us Top Advice Ltd is an established consultancy providing professional services including accountancy, HR, business management support, and business-related training and qualifications. We work with a diverse portfolio of clients across the UK and internationally, supporting businesses with their development, operations and long-term growth. Job Summary We are seeking an experienced Business Development Manager to play a key role in expanding our client portfolio and developing new commercial opportunities. The successful candidate will be responsible for identifying new markets and business opportunities, developing strategic client relationships, negotiating commercial arrangements and contributing to the company's long-term growth strategy. This position requires substantial business development experience, strong commercial awareness and the ability to manage professional relationships independently. Key Duties and Responsibilities • Develop and implement business development strategies aligned with company objectives, • Identify, evaluate and pursue new business and market opportunities, • Generate and manage a strong pipeline of prospective clients, • Develop and maintain long-term relationships with key clients and business partners, • Lead commercial discussions and negotiate terms with prospective clients and partners, • Conduct market and competitor analysis to identify potential areas for growth, • Prepare professional business proposals, presentations and commercial documentation, • Develop strategies to increase client acquisition, retention and revenue, • Identify opportunities to expand existing services and enter new markets, • Establish and monitor business development targets and performance indicators, • Analyse business development performance and prepare reports for senior management, • Work closely with HR, Accounts and Administration teams to ensure effective delivery of new business, • Represent the company at professional meetings, networking events and business engagements Essential Skills and Experience • Minimum 3 years' relevant professional experience in business development, commercial management, sales management or a comparable role, • Proven experience in generating new business and developing commercial relationships, • Strong negotiation and client relationship management skills, • Experience preparing business proposals and presenting commercial opportunities, • Strong analytical, strategic and problem-solving abilities, • Excellent written and verbal communication skills, • Ability to manage multiple priorities and work independently, • Strong proficiency in Microsoft Office, CRM systems and business reporting tools Qualifications A bachelor's degree or equivalent qualification in Business, Management, Marketing, Finance, Economics or a related discipline is preferred. Candidates with substantial relevant professional experience will also be considered. Desirable Experience Experience within business consultancy, professional services, accountancy, HR, B2B services, education or training would be advantageous. What We Offer • Competitive salary of £30,000 – £39,000 per year, depending on experience, • 28 days' paid annual leave, including public holidays, • Workplace pension scheme, • Professional development opportunities, • Opportunities for career progression and increased commercial responsibility, • Supportive and professional working environment Application Information Application Deadline: 30 October 2026 Expected Start Date: 16 November 2026 To apply, please submit your CV and cover letter, outlining your relevant experience and suitability for the position.

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  • Operations Assistant
    Operations Assistant
    2 months ago
    Full-time
    London

    About Bayuti & Crowdtolive We’re building the future of Islamic finance. Bayuti and Crowdtolive are making homeownership and investing more accessible, transparent and aligned with Islamic principles. We’re a fast-moving fintech, and we’re looking for people who want to be part of building something meaningful: not just maintaining the status quo. The Role We’re looking for an unpaid Operations Assistant Intern to join our growing Operations team and help keep the business moving. This is a hands-on role for someone who is organised, curious, commercially minded and naturally gets things done. You’ll work across operations, customers, sales, compliance, marketing and product, making sure processes run smoothly, information is accurate and nothing falls through the cracks. You’ll be someone who sees a problem and thinks “I’ll sort it”. What you'll be doing • Support the day-to-day running of our operational processes and workflows, • Help manage customer and investor journeys from application through to completion, • Keep systems, records and operational data accurate and up to date, • Coordinate with Sales, Marketing, Product, Compliance and Finance to move cases forward, • Monitor outstanding actions and follow up with the right people to keep things moving, • Support customer and investor queries and ensure they receive timely, high-quality responses, • Identify process gaps, inefficiencies and recurring issues — and help fix them, • Prepare reports, trackers and operational updates for the wider team, • Support onboarding, documentation and administrative processes, • Help implement new tools, processes and ways of working as we scale, • Take ownership of ad-hoc operational projects and get them over the line What we're looking for You don't need years of experience. You need the right mindset. We're looking for someone who is: • Highly organised and detail-oriented, • A strong communicator who is comfortable working across teams, • Proactive, you don't wait to be told what to do, • Naturally curious and keen to understand how things work, • Comfortable working in a fast-moving startup environment, • Confident using systems, spreadsheets and technology, • Commercially aware and customer-focused, • Comfortable managing multiple priorities at once, • A problem solver who looks for solutions rather than excuses, • Reliable, accountable and willing to roll up their sleeves Experience in fintech, financial services, property, operations or customer-facing environments is a plus, but not essential. Why you'll love it here This isn't a role where you'll be stuck doing the same thing every day. We're growing quickly, which means you'll have the opportunity to learn, take ownership and make a real impact. You'll work closely with different teams, get exposure to how a fintech operates end-to-end and have a real voice in improving the way we work. If you like moving fast, solving problems and getting things done, you'll fit right in. We are open to both part time and full time candidates. Ready to build something different? If you're organised, curious, energetic and want to be part of a company that's changing the way people think about homeownership and investing, we'd love to hear from you.

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  • Assistant Manager
    Assistant Manager
    2 months ago
    £32000 yearly
    Full-time
    London

    Connie’s Pizza — Queens Road Peckham, London Full-time | 48 hours per week £32k + Service Charge + Bonus Scheme About Connie’s Connie’s Pizza is London’s first Bri-talian pizzeria from Andrea Asciuti, founder of 081 Pizzeria. Named after his wife, Connie’s is proper London-style pizza, with Italian soul — light, crispy and full of flavour. The kind of local pizzeria you wish was on your street. We are growing, with a new Connie’s opening in Brighton this winter and further London openings already planned for next year. The Role We are looking for an Assistant Manager to join our team and play an important role in our continued growth. Working closely with the General Manager, you will help lead the restaurant, run shifts and ensure consistently high standards of service, hospitality and operations. Key responsibilities include: • Leading and supporting the FOH team during service., • Running shifts confidently and taking ownership of daily operations., • Delivering excellent guest service and handling feedback professionally., • Supporting staff training, development and performance., • Ensuring high standards of food safety, cleanliness and presentation., • Supporting sales, labour, stock and cost control., • Assisting with rotas, team organisation and day-to-day administration., • Working closely with the GM to improve operations and develop the business. What We’re Looking For • Previous experience in a restaurant management or supervisory position., • A confident and hands-on leader who leads by example., • Excellent communication and organisational skills., • Ability to remain calm and make decisions under pressure., • Strong hospitality and customer-service skills., • Commercial awareness and an understanding of restaurant operations., • Someone ambitious who wants to grow with the business. What We Offer • 48-hour full-time contract, • £32k + Service Charge, • Career progression within a growing restaurant group., • Opportunities to be involved in future openings across London and beyond., • A hands-on management role with genuine responsibility., • A passionate, ambitious and supportive team.

    Immediate start!
    Easy apply
  • Area Manager
    Area Manager
    2 months ago
    £45000 yearly
    Full-time
    London

    QSR Area Manager within Essex Area. The area Manager is responsible for the overall operational, commercial and people performance of the stores within their assigned area. The role is accountable for ensuring stores operate to company standards, achieve financial and KPI targets, maintain full compliance, and deliver a consistently strong customer experience. The area Manager will lead, coach and develop Store Managers and their teams, drive local sales opportunities, support Head Office initiatives, and ensure each store operates efficiently, safely and in line with business objectives. Key Responsibilities Operational Leadership • Oversee the day-to-day performance of all assigned corporate stores., • Ensure stores open and close on time and operate in line with company standards and procedures., • Maintain consistently high standards across food quality, cleanliness, customer service, health and safety, and overall store presentation., • Support stores operationally where required, including during peak periods, manager absence, staffing shortages or other business-critical situations., • Conduct regular store visits and operational reviews, recording findings and actions as required., • Ensure store managers complete all required administration, checks and reporting accurately and on time. Commercial Performance • Take full ownership of store P&L performance, ensuring financial targets are achieved and stores operate in line with business objectives., • Drive store sales, labour efficiency, food cost control and overall profitability across the area., • Review KPI performance regularly and implement clear action plans where standards or targets are not being met., • Analyse store performance data, including sales, labour, food variance, wastage, coupon use, remakes, edited orders and voids, and act on trends promptly., • Review aggregator performance and ensure appropriate analysis and follow-up action is taken to support sales and operational standards., • Work closely with Head Office to support and execute marketing plans, promotions and local sales initiatives across stores., • Contact and engage with local businesses to build sales opportunities, local partnerships and wider brand presence within each store’s trading area. People Management and Development • Lead, coach and support Store Managers to deliver strong operational and commercial results., • Build capable, accountable and engaged store management teams., • Support recruitment activity where required, including advertising, interviewing, onboarding and induction., • Ensure effective training is delivered across stores and that managers and team members are developed in line with business needs., • Promote internal progression and support succession planning across the area., • Act as a mentor and escalation point for Store Managers and provide practical support in resolving day-to-day people challenges., • Work closely with HR where required on investigations, formal meetings, employee relations matters and performance concerns. Compliance and Standards • Ensure all assigned stores remain compliant with legal, regulatory and company requirements., • Manage and complete regulatory compliance applications where required, including business rates, extended hours and pavement licences., • Ensure stores maintain required records, checks and procedures relating to food safety, health and safety, security and operational compliance., • Drive compliance with audit requirements, including OER standards, HACCP, PRP, vehicle checks, accident reporting and any other internal or external compliance obligations., • Ensure working standards are maintained for CCTV, alarms, fire safety systems, uniform, administration and all required operational controls., • Lead and drive the resolution of maintenance issues across stores, ensuring timely action and minimal disruption to operations. Planning and Control • Monitor labour scheduling to ensure stores are appropriately resourced in line with forecasted sales and business needs., • Review rotas, staffing levels and labour usage to identify inefficiencies and improvement opportunities., • Support Store Managers with forecasting, planning and operational organisation to improve consistency and performance., • Monitor food ordering, stock accuracy, food transfers and inventory discipline to support cost control and minimise waste., • Ensure key business priorities, promotional activity and operational requirements are clearly communicated and executed across stores. Store Visits and Oversight The Area Manager is expected to maintain a regular presence across their stores and complete visits which may include: • Operational standards reviews, • Opening and closing checks, • Paperwork and admin reviews, • HACCP and compliance reviews, • Training observations and coaching, • Stock and inventory checks, • Rush period support, • Manager meetings and action planning, • Wellbeing and engagement check-ins All visits, findings and follow-up actions must be recorded in the appropriate company systems. Skills, Knowledge and Experience • Proven experience in a multi-site quick service restaurant and delivery management role., • Extensive knowledge and experience of third party delivery platforms., • Strong understanding of store operations, people management and performance improvement., • Experience managing KPIs, labour, costs and operational compliance., • Ability to lead, coach and influence managers and teams effectively., • Strong organisational skills with the ability to prioritise and manage multiple stores and issues at pace., • Commercially aware, with the ability to identify risks, inefficiencies and growth opportunities., • Confident using systems, reports and data to support decision-making., • Resilient, hands-on and solution-focused, with a willingness to support stores directly when required., • Strong communication skills and the ability to work cross-functionally with Head Office departments. Key Behaviours • Leads by example, • Holds high standards and drives accountability, • Acts with urgency and ownership, • Builds strong relationships with teams and stakeholders, • Supports change positively and drives continuous improvement, • Maintains professionalism, fairness and consistency General This job description sets out the main duties of the role and is not an exhaustive list. The postholder may be required to undertake other duties reasonably consistent with the level and nature of the position.

    Immediate start!
    No experience
    Easy apply
  • Newly Qualified (NQ) Solicitor
    Newly Qualified (NQ) Solicitor
    2 months ago
    Full-time
    London

    Newly Qualified (NQ) Solicitor Practice Areas: Special Educational Needs & Disabilities (SEND), Housing, Welfare Benefits, Social Care & Deputyship Law Location: Central London Working Model: Hybrid – 3 days in the office, 2 days from home. Salary: £35,000 basic salary + uncapped performance bonus On-Target Earnings: £48,000+ per annum Experience: Newly Qualified Solicitor – previous specialist experience in our practice areas is not essential Funding Model: 100% privately funded practice – no legal aid caseload Progression: A growth role in an expanding firm, with a clear route towards senior responsibility for a practice area and, in time, a role in the leadership of the firm. About the Firm We are a highly specialised London law firm dedicated to protecting the rights, welfare and interests of vulnerable individuals, children and families. Our work focuses on Special Educational Needs and Disabilities (SEND), housing, welfare benefits, social care and deputyship matters, including civil litigation, administrative law, tribunal proceedings and Court of Protection work. We operate on a 100% privately funded basis and do not undertake legal aid work. This enables us to maintain focused caseloads and provide a high standard of individual attention, strategic advice and client care. We are a growing practice. This role has been created because our caseload is expanding and the person we appoint will help shape how the firm develops over the coming years. The Opportunity. We are looking for a motivated and compassionate Newly Qualified Solicitor. You do not need extensive previous experience in SEND, housing, welfare benefits, social care or deputyship law. We are interested in potential, strong legal foundations, excellent communication skills and a genuine willingness to learn. The successful candidate will receive structured training, close senior supervision and increasing responsibility as their experience develops. This is intended to be a long-term career opportunity for a solicitor who wants to develop strong technical expertise while gaining meaningful experience across several specialist and closely connected areas of law. Because our practice areas are so closely connected, a single client or family will often have needs across several of them. A SEND matter may reveal a housing problem, a welfare benefits entitlement or the need for a deputyship. We want a solicitor who learns to see the whole picture of a client’s circumstances, not just the matter in front of them and who is trained from the outset to identify where the firm can properly help further. Key Responsibilities As your experience develops, your responsibilities will include: * Managing a privately funded caseload under close senior supervision; * Advising individuals and families on SEND, housing, welfare benefits, social care and deputyship matters; * Providing clear, compassionate and professional client care; * Drafting legal correspondence, representations, applications, witness statements and other formal documents; * Preparing grounds and supporting documentation for tribunal appeals; * Preparing cases for First-tier Tribunal and county court proceedings; * Undertaking advocacy and representation where appropriate to your experience; * Conducting legal research and contributing to case strategy; * Maintaining accurate time recording and effective file management; and * Developing commercial awareness and working towards agreed billing objectives. • Taking ownership of your matters from first enquiry to conclusion, so that each client has a single, reliable point of contact;, • Identifying, within your existing matters and client relationships, further areas in which the firm can properly assist and opening those matters in consultation with senior colleagues;, • Contributing to the growth of the firm by developing referral relationships, attending relevant events and helping to build the firm’s profile in its specialist areas; and, • Playing an active part in the day-to-day running of the practice, including improving precedents, processes and compliance systems and taking on defined operational responsibilities as the firm grows. Billing Target & Support As your experience, confidence and caseload develop, you will work towards an annual billing target of £180,000. We recognise that an NQ solicitor requires time, training and support to develop a sustainable caseload. You will therefore receive close senior supervision and structured technical training as you progress. The billing target provides transparency around performance expectations while creating a clear link between individual performance and financial reward. Fees generated on matters you have identified within existing client relationships, or on clients you have introduced to the firm, count fully towards your target. Bringing work in is therefore rewarded through the same bonus structure as doing the work. Salary & Uncapped Performance Bonus Guaranteed Basic Salary £35,000 gross per annum Your basic salary is guaranteed and is not dependent upon achieving the annual billing target. On-Target Performance Bonus The firm operates a transparent performance bonus structure. For qualifying annual fees up to the £180,000 target, the bonus is calculated at 10% of net qualifying fees, after deduction of: * £35,000 basic salary; and * £15,000 fixed annual office cost allocation. At £180,000 in qualifying annual fees, this produces: £35,000 basic salary + £13,000 performance bonus = £48,000 total annual earnings. Over-Performance Bonus Performance above the £180,000 annual threshold is rewarded at a higher rate. Qualifying fees above £180,000 attract an additional 15% bonus, without the £35,000 salary or £15,000 office cost deductions being applied again to those additional fees. There is no upper cap on the over-performance bonus. By way of illustration, qualifying fees of £220,000 in a year would produce total earnings of £54,000 (£35,000 basic salary + £13,000 target bonus + £6,000 over-performance bonus). Comprehensive Specialist Training We recognise that an NQ solicitor is at the beginning of their professional career. You will therefore receive structured training and supervision across our principal practice areas. Training will include: * SEND law, including EHCPs, annual reviews, mediation and First-tier Tribunal appeals; * Housing law and relevant civil and administrative law procedures; * Welfare benefits and associated appeals; * Social care law and disputes involving statutory services; * Deputyship and Court of Protection work; * Legal research, case strategy and professional drafting; * Client interviewing and case management; * Tribunal and court preparation; and * Advocacy and representation. • Identifying related legal needs across our practice areas: for example where a SEND matter also raises housing, welfare benefits, social care or deputyship issues and opening further matters where it is in the client’s interests;, • Business development for a specialist practice, including building referral relationships with schools, SENCOs, charities, parent and carer groups, advocates and other professionals; and, • The running of a modern law practice: file management systems, precedents, time recording, compliance and the commercial management of a caseload. You will initially work closely with senior members of the firm and will take on greater responsibility and independence as your knowledge, skills and confidence develop.

    Immediate start!
    Easy apply
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