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Ventro Group is a leading fire safety and building compliance business, delivering critical life safety services across the United Kingdom. Backed by private equity investment from KLAR Partners, we are on an ambitious growth trajectory - scaling our operations, investing in our people, and setting new standards across the fire safety sector. Operating through our specialist brands - Ventro, Firntec, HJS, and RD Jukes - we provide a comprehensive range of fire safety and building compliance solutions including: • Active fire protection: fire alarm design, installation, commissioning, and maintenance, • Passive fire protection: fire stopping, compartmentation surveys, and remediation, • Façade inspection, assessment, and remediation, • Fire risk assessments and building compliance consultancy, • Fire door inspection, maintenance, and replacement, • Electrical engineering: mains infrastructure, power distribution, standby power, UPS/IPS, emergency lighting, and life-safety systems With KLAR Partners' investment and strategic support, Ventro Group is positioned for significant expansion. This is an exciting time to join a business that is professionalising at pace, building best-in-class infrastructure, and making a genuine difference to the safety of buildings and the people who live and work in them. The Role As Commercial Administrator, you'll be the first point of contact within our Active Fire team for preplanned works - working closely and effectively with engineers, clients, and contractors to keep our service running smoothly. You'll manage the end-to-end process: scheduling engineers' diaries, booking visits, prioritising urgent works, and issuing reports, all while ensuring response times and compliance targets are consistently met. Day to day, you'll answer telephone calls and queries, input engineer report sheets to Salesforce, keep the database and customer portals up to date, raise Purchase Orders, order parts, and complete weekly reporting on works carried out. It's a fast-paced, high-volume role at the operational heart of our fire safety business - ideal for someone who's organised, calm under pressure, and takes pride in getting things right for the customer. What We're Looking For We assess all candidates against our SKEB framework - the Skills, Knowledge, Experience, and Behaviours required to succeed in this role and contribute to our mission of keeping people safe. Skills • Strong organisational skills, able to manage multiple engineer diaries, and priorities simultaneously under pressure, • Confident telephone-based communication - comfortable answering calls and resolving queries, • Attention to detail when updating records, portals, and Purchase Orders, • A proactive, solutions-focused approach to prioritising urgent and emergency work Knowledge • Understanding of sceduling processes, including response-time compliance, • Working knowledge of Purchase Order processing and basic financial administration, • Familiarity with Salesforce or similar CRM/job management systems (desirable) Experience • Previous administration or coordination experience is essential, • Experience managing a high volume of calls or tasks in a fast-paced environment, • Experience scheduling or coordinating engineers, field-based staff, or contractors (desirable), • Experience in a reactive maintenance, fire safety, or facilities environment (desirable) Behaviours • Positive, enthusiastic and have a genuine can-do attitude., • Customer focused and committed to delivering a high-quality service., • Reliable, self-disciplined and able to take ownership of their responsibilities., • Calm and organised when dealing with urgent or competing demands., • Confident communicating with clients, engineers, subcontractors and colleagues., • Comfortable working towards KPIs and operational targets., • A natural problem solver who takes responsibility for finding solutions. Our Values At Ventro Group, our values aren't just words on a wall - they define how we work, how we treat each other, and how we deliver for our customers. We look for people who share these principles and can demonstrate them every day. Right from the Start - Get it right first time, take pride in quality, and always deliver for the customer. Extreme Ownership - Own your outcomes, understand your impact, and bring solutions not problems. Day 1 Mindset - Stay hungry, stay lean, put the customer first, and be better today than yesterday. What We Offer • Competitive salary and benefits package., • The opportunity to join a fast-growing, PE-backed business., • Genuine career progression opportunities within the Group., • Excellent training and ongoing development., • A supportive team environment with colleagues you can rely on., • Recognition and rewards for strong performance., • The opportunity to work within the fire safety and compliance sector and make a genuine difference to people's safety. Sound like you? Apply now. Ventro Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements to support your application. Note: Ventro Group prefer to hire directly and will be in touch with our PSL Agencies if this role is eligible. We do not accept speculative CVs and no fee will be applicable if sent. By applying, you are agreeing to Ventro Group's Privacy Policy (including data storage).

Technical Sales Administrator £13.46to £14.42per hour - plus benefits Monday to Friday | 8:00am to 5:00pm Temporary to Permanent If you enjoy solving problems, speaking with customers, and being the person who knows exactly how to find the right solution, this could be the perfect role for you. This is not a typical administration role. As a Technical Sales Administrator, you will be at the heart of the business, supporting customers and engineers with parts enquiries, preparing quotations, processing orders, and ensuring the correct components are supplied quickly and accurately. If you are technically minded, organised, and enjoy combining customer service with problem solving, this is an excellent opportunity to join a well-established and highly respected engineering business. The Role As a Technical Sales Administrator, you will provide front-line technical and commercial support to customers and internal engineers. Your responsibilities will include: Handling customer enquiries via telephone and email Identifying parts using technical drawings, exploded diagrams, and parts catalogues Preparing and issuing accurate quotations Processing customer and web shop orders Liaising with suppliers to obtain pricing, availability, and lead times Following up quotations to convert them into orders Maintaining accurate records using internal systems and Excel Supporting the web shop with product listings and pricing updates Assisting with stock management and annual stock takes This is a varied and fast-paced role where your attention to detail and customer focus will make a real impact. What Were Looking For To be successful as a Technical Sales Administrator, you will ideally have: Experience in a customer-facing technical sales, parts, or support role Strong mechanical or technical aptitude Ability to interpret technical drawings and parts manuals Excellent communication skills by phone and email High attention to detail Good Excel and IT skills A proactive and organised approach Experience within engineering, manufacturing, compressed air, automotive, or industrial parts would be highly advantageous. Why Apply? Join a supportive and knowledgeable team Gain exposure to a wide range of technical products and equipment Varied role with both customer and technical responsibilities Excellent opportunity to develop your technical knowledge Work for a business that values quality, service, and continuous improvement If you are looking for a Technical Sales Administrator role where you can combine customer service, technical problem solving, and administration in a rewarding and fast-moving environment, we would love to hear from you. Apply today. JBRP1_UKTJ

Contract Order Administrator 3. The Contract Order Administrator will:. Enter data related to incoming customer contracts for commercial, government, domestic and international customers into applicable business systems using defined computer software.