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Due to continued growth, we are looking for a Customer Service/Call Centre /Office Administrator to join our team! Location: Office on the 3rd floor in Hyde, SK14 Working Hours: Flexible shifts: 8.30 am–4 pm, 9 am–4.30 pm, or 10 am–5.30 pm (30-minute unpaid lunch break included). Hours can be extended or shortened upon request. Start Date: January 2025 Working Hours: 30–40 per week Pay: £12.44/hour, reviewed after six months Bonuses: Quarterly performance reviews may lead to bonuses at the discretion of the Head Office Job Summary: You will be working as part of the Donate Clothes 4 Sammy project, which is fully launched and operated by the registered charity Leukaemia & Myeloma Research UK. This role involves extensive communication with schools and organisations to introduce the project and seek their participation. The role is based in a bright office in Hyde, with free parking available. You will work closely with the Interim Department Manager and contribute to a dynamic team full of ideas and enthusiasm. Key Duties and Responsibilities: Communication: Engage with schools via phone and email to introduce the Donate Clothes 4 Sammy project and invite participation. Contact organisations to seek permission for outdoor charity clothing bank installations. Performance Goals: Make at least 60 calls daily to schools and organisations unless other duties take precedence. Administrative Tasks: Organise and maintain records using Microsoft Excel and in-house system. Carry out general clerical duties, including photocopying, scanning, mailing, and filing. Manage incoming and outgoing correspondence. Assist in preparing reports and other documents. Innovation and Creativity: Proactively address challenges and bring fresh ideas to improve processes and support company growth. Confidentiality: Handle sensitive information with discretion and professionalism. Requirements: Previous experience in Customer Service, Call Centre or Office Administration is advantageous. Proficient in Microsoft Office, particularly Excel, with the ability to learn new software quickly. Excellent phone etiquette and communication skills. Organised, detail-oriented, and able to prioritise tasks effectively. Willing to bring new ideas and contribute to the charity’s growth. Motivated, proactive, and eager to contribute to a team-focused environment. If you are a driven and enthusiastic individual with a passion for communication, organisation, and contributing to meaningful charity work, we’d love to hear from you! Apply today to join a project that makes a real difference.
Manage and organize daily administrative tasks to ensure the efficient operation. Handle phone calls, emails, and correspondence, providing excellent customer service to clients and stakeholders. Schedule appointments and coordinate with electricians and clients for timely service delivery. Maintain and update records, files, and databases related to projects, clients, and staff. Prepare invoices, track payments, and assist with record keeping tasks. Support the team by preparing reports and other documents. Liaise with clients, suppliers, and contractors to ensure clear communication and smooth workflows.
The Role Asset Management IFA Client Services/ Client Administrator/ Retail Client Operations – Surrey based (1-year’s Operations experience) Martis Search are representing a Surrey based Asset Management company to hire a permanent “Asset Management IFA Client Services/ Client Administrator/ Retail Client Operations.” In-our-opinion, they are one of the best boutique Asset Managers to work for in the UK. In essence you will be fully responsible for the end-to-end Client Operations support process. For example, the majority of their external clients for this side of this business are “Independent Financial Advisors”(IFA’s) and Retail clients, both sets of clients are all based in the UK (with an 80:20 % split heavily in favour of IFA clients). The IFA’s will bring in and introduce their book of Retail clients to the company’s Investment platform and the team are now supporting a brand new asset class called MPS (Managed Portfolio Services). So, the person will have daily contact on the phone, email etc with the IFA’s and Retail Clients. The role is really broad and varied and covers: Processing of new business/ Client Onboarding (and closing of new accounts for reasons such as bereavement, moving to an fund) Transfers In, Transfers Out. Client Services (answering all related queries directly with the clients on the phone, or email, or post for example relating to their investments, Client Onboarding, Client Offboarding, Bereavements, Transfers In, or Transfers Out). Managing external Transfer Agent. Administrative duties - including opening post, allocating work, managing queries. Cash & Stock Reconciliations. Maintenance of client records. Preparation and sending out of welcome letters and packs. Client Money/ CASS processing. Working closely with key internal stakeholders such as Sales/ Relationship Management, Risk, Finance & Compliance. Related Project Management. The successful incumbent will process and administer the firm’s Fund Manager’s business in a timely and accurate manner. They will monitor, oversee and process funds business on their internal/external platforms. The company have a very healthy track-record and $ AUM to match. You must either be from an Asset Management, or Wealth Management background and have a minimum of 2-3 of the tasks responsibilities above and having worked within IFA Wealth Management Operations (with the willingness and aptitude to learn more and take on more responsibilities within the Operations role). The company offer a hybrid mix of working-from-home and also in-the-office, but for the initial first three months you will be expected to go into the office full-time for on-the-job training. This is an amazing opportunity for someone to work for a very successful Asset Management company and the firm is truly invested in career progression (i.e. after a period of time to potentially become an Operations Supervisor, or Manager, or move into another department such as Risk, Compliance, or Sales) and they also offer study support, i.e. IOC, IMC, CFA, or even Excel, VBA, or Python courses. As this role is client facing, you will need to have a genuine “customer focused” approach, be a genuine people person and “go-getter” with good interpersonal skills, in both verbal and written form (i.e. sending out accurate emails and letters every day). In addition, having an aptitude with numbers and Excel is really important. Lastly, you need to take ownership of all queries, both big, or small and be proud and “dedication to excellence” to follow-up every customers query, know when to escalate to management etc. About you: Excellent Communication and Interpersonal skills. Collaborative Team player Ability to prioritise workload and work to tight deadlines. Good problem solving skills Ability to handle difficult situations with tact and diplomacy. Good administrative and personal organisational skills Good numeracy skills Good IT skills / ability to use Microsoft Office and Excel Salary £27,000 k pa - £30,000 k pa (dependent on experience), plus very good benefits.
Company Description Climate 2025 is a not for profit social enterprise founded at the start of this decisive decade. Our mission is to catalyse the urgent response to the climate and ecological crisis by enhancing the effectiveness and reach of community-led climate action worldwide. We provide infrastructure and capacity-building support to emerging movements working for urgent systemic change. We accelerate and amplify the efforts and outputs of causes we believe in, offering start-up support, strategic development, and fundraising services. Our unique experience with social movements allows us to foster great people. Unique experience with social movements allows us to foster great people and projects, providing structure and guidance to turn ideas into action. Job Description The Finance Director leads the Finance Team, overseeing Climate 2025’s financial management, ensuring compliance with policies and procedures. They also sit within the Fiscal Hosting team and support delivery of the Fiscal Hosting platform to Climate 2025’s partners. They work with the Fiscal Hosting Director to ensure accurate financial management for hosted clients. They are a member of the Climate 2025 Leadership Team. They are responsible for the line management of their colleagues within payments and finance, currently two members of staff. The Finance Director reports to the Fiscal Hosting Director. The Finance Director role is considered to be a full time position. The salary for the Finance Director is £60,000-£70,000 per annum, with 40 days holiday, working remotely, though with at least two weeks per year in person in the UK, and ideally one additional day per month in person in the UK. Key Responsibilities: Oversee Climate 2025’s financial management, ensuring compliance with policies and procedures Develop and monitor budgets for both climate 2025 operations and hosted projects Provide regular financial reporting to the leadership team and board Lead efforts to improve financial systems and streamline workflows. Work with the Fiscal Hosting Director to ensure robust financial oversight of hosted projects, and Climate 2025’s internal systems Perform as an integral member of the leadership team bringing financial insights to their colleagues Manage cashflow strategy Delivery of the monthly management accounts Develop and report on profitability across the variety of offerings at Climate 2025 Support the strategic direction of Climate 2025 by working with the Executive Director on KPIs and Organisation dashboards Ensure effective, timely and efficient delivery of the following by the finance function: Records of income and expenditure are maintained: grants, donations, receivables, and consultancy receipts, invoices Transparent and accurate financial data in Xero and other interconnected databases Regular weekly reconciliation of transactions in Xero, including oversight of bills to pay, bank statements, and payment service providers for Climate 2025 Month-end reporting process by preparing management reports and accounts, such as income/expenditure statements, balance sheets, cash flow statements, and KPIs Restricted donor financial reports, ensuring alignment with accounting records and donor compliance Payroll service for Climate 2025 and hosted projects Accounting reports for new services Managing VAT preparation and submission Person Specification: Knowledge and Experience Proven experience as an SME Finance Leader with 10+ years post qualification experience Qualified Accountant (ACA, ACCA or CIMA) Implementation of financial controls and processes Multi currency cashflow and treasury management experience Setting of budgets and forecast Internal audit experience Ability to work under pressure and deliver projects to tight deadlines Minimum 5 years people management experience Excellent knowledge of cloud based working Knowledge and experience of relevant software applications (e.g. MS Excel & Teams, Xero, Google Docs & Sheets) ESG / Sustainable finance experience Software implementation experience Key Competencies Strategic thinking Strong verbal and written communication skills Attention to detail Planning and organising Time management Interpersonal skills Initiative Confidentiality Reliability Leadership of staff Essential Abilities Ability to confidently discuss financial narratives with senior leaders and members of the board. Ability to prioritise and organise own workload / time to meet priorities and deadlines as required Ability to determine problems and produce solutions to work-related issues Able to communicate confidently and effectively with a wide range of people, including handling queries in a tactful and confidential manner Strong stakeholder management skills and business partnering with non-finance colleagues Good organisation and administrative skills Able to work effectively as part of a team Ability to undertake a range of financial functions
Are you looking to kick-start a new career? We are recruiting for companies who are looking to employ our Project Management Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps. Online Training Complete a selection of professional, accredited and industry recognised Project Management courses by including Prince2 & Agile. The training is delivered via video tutorials, presentations and quizzes through a portal that you study from home. Practical Training Now that you have learned all the theory it’s time to start applying that into practice so that you have the required experience to start within the industry. Our expert Project Manager tutor will provide you with 2 case scenarios for you to complete that will be based on real-world situations. Official exams At this final stage, we will prepare you to take your official Prince2 & Agile Foundation exams. The exams can be taken at one of the approved test centres across the UK or online from your own home. PM Role Through our range of partnerships throughout the UK with Project Management organisations, we are able to place you into an entry level role within your local area. You will be working as either a Project Coordinator or Project Administrator (£25K-£45K starting salary). At a one off cost of £1499, or a deposit of £212 followed by 10 interest free monthly instalments of £148, this represents a great opportunity to start a rewarding career in Project Management and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Apply now and one of our friendly advisors will be in touch.
ASAP | £65-70,000 / annual | Permanent | Hybrid | London **Key Responsibilities** - Administration of Microsoft Office 365 workloads (Exchange Online, SharePoint Online, Teams, Engage, OneDrive for Business, Power Platform and others) - Assisting with mergers and acquisitions of companies into (and out of) - Provide 3rd line support to the FTS, Service desk and End User support teams - Implement new features and updates in the Microsoft 365 environment. - Being self-sufficient and deliver projects on time - Collaborate with other IT professionals and departments to understand their needs and provide solutions. - Supporting Proofpoint and in/outbound message flow. - Train and support end-users on Microsoft 365 applications and features. - Create and maintain documentation for Microsoft 365 configurations and procedures. - Stay up-to-date with the latest Microsoft 365 updates and best practices **Compulsory Skills** - 3+ years of experience in managing Microsoft 365 environments - M365 certification, such as MS Teams Specialist, SPO Admin or Microsoft 365 Fundamentals - Strong understanding of Microsoft 365 architecture and services - Advanced knowledge of but not limited to Exchange Online, SharePoint Online, Teams, OneDrive for Business and Power Platform - Proficiency in PowerShell scripting for Microsoft 365 administration - Excellent problem-solving and troubleshooting skills - Strong communication and interpersonal skills - Ability to work independently and as part of a team - Experience with Microsoft 365 migration projects - Strong organizational and time management skills - Ability to create and maintain technical documentation
Location: London, UK Company: Stanley Ley About Stanley Ley: Stanley Ley is a renowned provider of high-quality legal wear and accessories, serving professionals in the legal field. We pride ourselves on our commitment to excellence and exceptional customer service. Job Summary: We are seeking a detail-oriented and organized Administrative Assistant to support the daily operations of Stanley Ley. The ideal candidate will handle administrative tasks, assist with customer service, and ensure smooth functioning across the business. Key Responsibilities: Administrative Tasks: • Manage and organize company documents, files, and records. • Handle correspondence, emails, and phone calls professionally and efficiently. • Schedule appointments, meetings, and maintain calendars for senior staff. • Process invoices, payments, and basic bookkeeping tasks. • Order and maintain office supplies. Customer Service Support: • Assist customers with inquiries, both in-person and via phone/email. • Ensure a professional and welcoming environment for clients visiting the store. • Handle customer complaints or escalate them to the appropriate department. Operational Support: • Coordinate with suppliers to track orders and deliveries. • Assist in preparing reports, presentations, and spreadsheets. • Support the management team with ad-hoc tasks and projects as needed. • Ensure compliance with company policies and procedures. Requirements: • Experience: Previous experience in an administrative or assistant role preferred. • Skills: • Excellent written and verbal communication skills. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook). • Strong organizational and multitasking abilities. • Attention to detail and accuracy. • Ability to handle sensitive information with confidentiality. • Personal Attributes: • Professional demeanor and a positive attitude. • Ability to work independently and as part of a team. • Customer-focused mindset. What We Offer: • Competitive salary. • A supportive and collaborative work environment. • Opportunities for professional development and growth. • Discounts on company products. How to Apply: Please send your CV and a cover letter detailing your suitability for the role.
As a Logistics Manager at Novus Era Ltd, you will be critical in orchestrating the end-to-end supply chain process. Your mission is to ensure the seamless flow of goods from suppliers to customers while driving cost efficiency, maintaining service excellence, and adhering to industry standards. You will oversee logistics operations, including transportation, warehousing, and distribution, and work collaboratively across teams to deliver innovative, data-driven solutions. This role offers a dynamic environment where strategic planning, continuous improvement, and leadership are paramount to success. Key Responsibilities: 1. Logistics Planning Develop and execute strategic logistics plans to ensure efficient and timely transportation, warehousing, and distribution of goods, aligning with business objectives. 2. Supply Chain Optimization Analyze and optimize the supply chain, encompassing procurement, inventory management, and distribution, to enhance efficiency and reduce costs. 3. Transportation Management Oversee transportation operations, select cost-effective and reliable carriers, and monitor the performance of logistics partners to ensure timely deliveries. 4. Inventory Control Maintain optimal inventory levels by balancing stock availability with cost efficiency, minimizing excess inventory, and preventing stockouts. 5. Collaboration Partner with suppliers, vendors, and internal teams—including procurement, production, and sales—to ensure smooth operations across the supply chain. 6. Compliance Ensure compliance with all applicable industry regulations, safety standards, and legal requirements through meticulous documentation and regular audits. 7. Problem-Solving Address logistical challenges, such as supply chain disruptions or transportation delays, by employing innovative, proactive strategies. 8. Continuous Improvement Drive process improvements using data analysis, implementing new technologies and methods to enhance efficiency, reduce costs, and improve service quality. 9. Vendor Management Build strong relationships with vendors and service providers, negotiate favourable contracts, and ensure consistent service reliability. 10. Budget and Cost Management Monitor logistics budgets, conduct cost analyses to identify savings opportunities, and maintain quality and service standards within financial constraints. 11. Performance Monitoring Track and analyze key performance indicators (KPIs) to measure logistics efficiency, identify improvement areas, and report progress to senior management. 12. Risk Management Develop contingency plans to mitigate risks associated with supply chain disruptions, transportation issues, or other logistical challenges, ensuring business continuity. Qualifications: - Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field. - Proven experience in logistics or supply chain management. - Strong analytical and problem-solving capabilities. - Excellent organizational and project management skills. - Superior communication and negotiation abilities. - Attention to detail with a focus on operational efficiency. - Expertise in cost analysis and process improvement methodologies. - Proficiency in regulatory compliance and understanding of industry standards. - Commitment to continuous learning and professional development.
Executive Assistant to the CEO Location: Actoss different sites - MIDDLESEX STREET, E1 7DA Reports to: CEO Job Summary: The Executive Assistant will provide high-level administrative support to the CEO of Stanley Ley business and Harris and Zei, ensuring efficient operation and management of the executive office. This role involves managing daily schedules, facilitating communication between the CEO and stakeholders, coordinating meetings, and overseeing special projects to support business initiatives. Key Responsibilities: 1. Administrative Support: - Manage and maintain the CEO’s calendar, including scheduling meetings, appointments, and travel arrangements. - Prioritize and respond to emails, phone calls, and other communications on behalf of the CEO. - Prepare meeting agendas, reports, presentations, and correspondence as needed. 2. Meeting Coordination: - Organize, attend, and take minutes during executive meetings. - Coordinate board meetings and prepare necessary materials. - Ensure follow-up on action items from meetings. 3. Communication Liaison: - Serve as the primary point of contact between the CEO, internal teams, and external partners. - Handle confidential information with discretion and professionalism. - Draft and edit communications for the CEO, including internal memos and external business correspondence. 4. Project Management: - Assist with special projects as assigned by the CEO, including research, data collection, and coordination with other teams. - Track project timelines and progress, ensuring that deadlines are met. 5. Travel and Event Coordination: - Plan and coordinate domestic and international travel, including accommodations, itineraries, and logistics. - Organize corporate events, conferences, and off-site activities for the CEO. 6. Office and Executive Operations: - Develop and implement administrative systems and procedures to enhance office efficiency. - Prepare expense reports and manage budgets for the executive office. - Handle personal tasks for the CEO as required. Qualifications: - Education: Bachelor's degree in Business management, Communications, or a related field preferred. - Experience: 5+ years of experience as an Executive Assistant, preferably in a corporate or entrepreneurial setting. - Skills: - Strong organizational skills with the ability to manage multiple tasks and priorities. - Excellent verbal and written communication skills. - High level of attention to detail and accuracy. - Ability to handle sensitive and confidential information with discretion. - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other productivity tools. - Strong problem-solving skills and proactive attitude. Attributes: - Adaptability: Ability to adapt to changing priorities and demands in a fast-paced environment. - Initiative: Self-starter with the ability to anticipate needs and take initiative without direct supervision. - Interpersonal Skills: Professional demeanor with strong interpersonal skills to effectively interact with stakeholders at all levels. Why Join Us? - Be a part of an innovative and growing business. - Work directly with visionary leaders in a dynamic environment. - Opportunity for professional growth and development. Application Process: Please submit your resume and a cover letter detailing your experience and why you are an ideal fit for this
We are seeking a proactive and organised Office Administrator to manage and oversee the daily operations of our Beauty and Aesthetic Training school The successful candidate will ensure the smooth running of office activities, maintain efficient administrative systems, and provide support to tutors and various remote teams within the organisation. Key Responsibilities Administrative Support Answer and direct phone calls, emails, and correspondence. Maintain and update office policies, procedures, and records. Organise and schedule meetings, appointments, and events. Scanning Documents Maintaining student portfolios Enrolling students Office Management Responsible for opening and closing the academy Manage academy supplies inventory and place orders as necessary. Ensure the academy environment is tidy, organised, and well-maintained. Liaise with suppliers, contractors, and service providers. Oversee the use and maintenance of office equipment. Data Management Maintain accurate records of office expenses and manage petty cash. Manage models coming in for treatments and taking appointments Update and manage databases and filing systems. Ensure compliance with data protection and confidentiality requirements. Team Support Provide administrative assistance to staff members and management. Assist in student onboarding including preparing induction materials. Other Duties Handle incoming and outgoing post and deliveries. Contribute to ad hoc projects and initiatives. Skills and Qualifications Essential: Proven experience in an administrative or office management role. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Strong organisational and multitasking skills. Excellent written and verbal communication skills. Attention to detail and a high level of accuracy. Positive personality and attitude ability to think outside the box flexible with working hours, hours can change subject to course schedule. Holidays to be taken during term time Desirable: Knowledge of [Google Drive experience, microsoft word, excel CRM or accounting software]. Understanding of basic bookkeeping and financial processes. Experience in event planning or project management. Personal Attributes Professional and approachable demeanour. Ability to work independently and as part of a team. Resourceful, with a solution-focused mindset. Discretion and confidentiality in handling sensitive information. Ability to work in a stressful environment Salary Starting from £25k depending on experience How to Apply To apply for this position, please submit your CV and a cover letter outlining your suitability for the role.
The Creative Event team is comprised of dedicated professionals and skilled project support managers who will be working across geographies and businesses to create, plan and execute meetings/events that achieve business goals. The project support manager will be responsible for developing relationships with internal and external business partners, supporting event project requirements and collaborating with the team to support and take ownership for client, internal and training related events as assigned from time to time. The role requires experience working with cross cultural teams and stakeholders across geographies and time-zones to support the delivery of high-quality events. Some of the key responsibilities in the role: - Support delivery of best-in-class events covering an assigned portfolio across Citi businesses. Responsibilities include coordination and support for the complete events lifecycle – from planning, logistics and execution, onsite event support and delivery, and subsequent event closing as per guidelines. - In liaison with Event Project Managers, independently execute all assigned projects including venue logistics, accommodation, F&B, transport, audio visual equipment, printing, design, entertainment, etc. - Coordinate with external partners and vendors to source the most appropriate venues or services, negotiate best possible rates, communicate requirements, review contracts and manage/ support events including onsite execution and delivery. - Take an active and collaborative role in the wider project team including with business partners, supporting regular meetings, ensuring clear communication and identifying methods to improve results. - Manage the administrative process including ensuring payment of invoices, and finalising required audit-ready documentation. - Support client communication with the development of registration websites working with the web team, review content to ensure accuracy and regular reporting on progress. - Support all Citi Operating Expense Governance Policy initiatives, event risk evaluation’s; reconcile program invoices and event final cost reporting. - Adhere to policies for safeguarding the firm's reputation, its clients and assets, by managing compliance, rules and regulations and adhering to Policy. Escalating, managing and reporting control issues with transparency and helping to create accountability with those who fail to maintain these standards.
About Us: SMR Facilities Management is a leading recruitment agency specializing in the hospitality sector. We are embarking on an exciting new phase of growth and expansion, driven by our commitment to providing innovative solutions for our clients and candidates. This is a fantastic opportunity to join a dynamic company and play a pivotal role in shaping our future. About the Role: We are seeking a highly motivated and results-oriented Project Lead to spearhead a critical business expansion project. You will be responsible for the entire project lifecycle, from concept to launch and beyond, ensuring its success and alignment with our strategic objectives. Key Responsibilities: Project Planning & Implementation: Develop a comprehensive business plan for the expansion project, including market analysis, competitor research, and financial projections. Define the scope, objectives, and deliverables of the project, establishing clear timelines and milestones. Secure necessary resources, including facilities, equipment, and personnel. Implement robust project management methodologies to ensure efficient execution and timely completion of tasks. Market Research & Analysis: Conduct thorough market research to identify new opportunities and assess the competitive landscape. Analyze industry trends and client needs to inform the development of new services and solutions. Develop and implement strategies to penetrate new markets and expand our client base. Business Development & Sales: Develop and implement a comprehensive sales and marketing strategy to promote the new business venture. Utilize various marketing channels, including online platforms, social media, industry events, and partnerships, to generate leads and attract new clients. Build and maintain relationships with key stakeholders in the hospitality industry to secure new business opportunities. Operational Support: Assist in the day-to-day operations of the recruitment consultancy, including timesheet management, supplier invoices, etc. Contribute to the overall growth and development of the company by identifying new opportunities and implementing innovative solutions. Qualifications & Experience: Bachelor's degree in Business Administration, Marketing, or a related field. Proven experience in project management, ideally within the recruitment or hospitality sectors. Strong understanding of the hospitality industry, including current trends, challenges, and talent needs. Excellent communication, interpersonal, and presentation skills. Ability to work independently and as part of a team, managing multiple tasks effectively. Proficient in Microsoft Office Suite and project management tools. Benefits: Competitive salary and benefits package. Opportunity to play a pivotal role in a significant business expansion project. Be part of a dynamic and supportive team environment. Excellent career progression opportunities within a growing company.
The daily duties of Compliance Officers often depend on the organisation and their speciality area. However, they are often responsible for ensuring compliance with professional standards and internal standards and their main duties and responsibilities include: - Performing routine risk assessments to help organisations understand compliance risk, scope and significance. - Monitoring the organisation’s compliance with regulations and internal policies to ensure they are up to date with the relevant laws. - Educating employees on compliance regulations and the impact of non-compliance on the organisation. - Recording their findings properly and following up with management to ensure the issues are rectified. - Reviewing marketing materials, websites and presentations to ensure compliance with regulations. - Assisting in the gathering of information internally in response to requests by regulatory organisations. - Performing administrative tasks such as file creation and maintaining files of ongoing projects. - Collaborating with management from other departments to ensure compliance and investigating irregularities. Administrators are responsible for keeping office documents organised and they perform a range of tasks to support the staff they work with. Their duties typically include: - Dealing with incoming and outgoing correspondence. - Data entry, retrieval and database maintenance. - Filing and archiving. - Creating and managing documents, spreadsheets and presentations. - Compiling reports. - Managing diaries for team members. - Scheduling meetings, taking minutes and arranging conferences and events. - Speaking to customers and clients to answer queries and resolve issues.
We are a well-established electrical contractor based in Harrow, known for our commitment to quality and customer service. We are currently seeking a dedicated office coordinator to join our busy and friendly team. Responsibilities: Serve as the first point of contact for customers, handling inquiries via phone and email with professionalism and efficiency. Coordinate job bookings with customers and electricians, ensuring smooth communication and scheduling. Update job sheets, using our CRM database, accurately with details of work completed. Prepare and send quotations to customers Process card payments over the telephone Input data, including electrical certificates, with precision Provide general administrative support to directors and office manager to ensure efficient operation of the office Handle incoming and outgoing mail and packages Perform clerical duties, such as filing, photocopying, and scanning documents Maintain a clean and organised office environment Experience: Strong organisational and time management skills, capable of working under pressure. Previous experience in an office or administrative role preferred Strong clerical skills with attention to detail Excellent communication and interpersonal skills. Ability to type accurately and efficiently Ability to multitask and work under pressure without compromising the quality of work Data entry experience is highly desirable Presentable with good manners, maintaining a professional demeanor at all times. Reliable, flexible, and able to work independently as well as part of a team Ability to build rapport with customers and suppliers, demonstrating discretion and empathy. Proficient with Microsoft Office suite and comfortable learning new software This is a great opportunity for someone who is organised, detail-oriented, and enjoys providing support in an office environment. If you meet the qualifications listed above, we would love to hear from you! Working Hours: 8am-5pm Monday to Friday with 1 hour unpaid lunch Please note that only qualified candidates will be contacted for an interview. Thank you for considering this position. Job Type: Full-time Benefits: Casual dress Workplace pension Schedule: Monday to Friday No weekends Experience required: Administrative experience: 1 year (required) Customer relationship management: 1 year (required) Project coordination: 1 year (preferred) Data entry: 1 year (required) Microsoft Office: 1 year (required) Language: English (required) Work Location: In person
About the Role: We are looking for an enthusiastic Front of House Administrator and Fitness Instructor to join our team at More Energy Fitness centre in Hayes. This role combines reception duties and membership administration with the opportunity to deliver fitness classes to our members. Key Responsibilities: · Reception duties: answer calls, greet visitors, handle deliveries and post. · Assist with membership sales, class bookings, and general administration. · Deliver fitness inductions and group classes. · Manage inventory, order supplies, and update the website/social media. · Support the team with various tasks and projects. Skills & Experience: · Previous admin or receptionist experience (fitness industry experience preferred). · Strong customer service skills with a friendly attitude. · Proficient in Word, Excel, and Outlook. · Good spoken and written English skills. · Fitness instructor qualifications (e.g., Level 2/3) are desirable. Benefits: · Competitive salary with career development opportunities. · Holiday, pension plan, and staff fitness programs. · Regular training and career progression. Hours: · Part-time or full-time options available. Some overtime may be required.
Are you an enthusiastic individual with basic administration experience in a law firm? We are looking for a Legal Assistant / Office Assistant to join their supportive and dynamic team. Salary: Basic + Commission Location: Barking Key Responsibilities: • Assist with diary management, including the setup of meetings and conference calls, often coordinating with reception. • Preparing client engagement letters. • Support with correspondence, preparation of legal documents, and client communications. • Help with billing, time recording, and general administrative duties. What We Offer: • A supportive and collaborative work environment. • A balanced workload spread across the team to ensure manageable and rewarding work. • Opportunity to develop skills and grow with a top-tier project. Requirements: • Basic administration experience in a law firm. • Excellent organisational and communication skills. • Proficiency in Microsoft Office Suite. • Strong attention to detail and a willingness to learn. If you are a motivated individual seeking to start or further your career as a Legal Assistant / Office Assistant in a top-tier project, we would love to hear from you!
**Job description** We are seeking an experienced Customer Service Manager to oversee and streamline our customer service operations. As a Customer Service Manager, you will be at the forefront of ensuring exceptional customer satisfaction through effective communication and problem-solving. With core skills in computer proficiency, administrative expertise, and phone etiquette, you will oversee a team dedicated to delivering top-notch service. Your premium skill in office management will aid in streamlining operations and enhancing customer interactions. This role involves engaging with customers, managing invoicing, coordinating with contractors and third parties, and handling day-to-day office administration tasks. Key responsibilities include: - Managing and processing invoices, including preparation, sending, and settlement - Handling incoming and outgoing calls and emails from new and existing customers - Coordinating with contractors and third-party vendors - Maintaining an efficient invoicing system - Booking appointments and managing schedules - Supporting business development efforts - Handling customer complaints and ensuring resolution - Scheduling deliveries and liaising with external businesses as required - Managing incoming and outgoing mails - Skills and Qualifications: The ideal candidate will have: - Experience in office management within a small to medium-sized enterprise (SME) - A minimum of 2 years of full-time work experience in a commercial environment, preferably within a small or medium organization - Proficiency in office management practices - Strong familiarity with the Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) - Ability to conduct on-site visits and attend project assessments/quotations - Proficiency in English, Urdu, and Punjabi - Exceptional organizational skills and the ability to meet time-sensitive targets - Strong communication skills, with the ability to work independently - A flexible, courteous, and optimistic approach, along with a positive, can-do attitude Computer skills: - Administrative experience - Phone etiquette - Organisational skills Job Type: Full-time Pay: £30,000.00-£35,000.00 per year Additional Benefits: - Free parking - On-site parking Experience: Customer service: 2 years Language: English (preferred) Urdu (preferred) Punjabi (preferred) Willingness to travel: 25% (preferred) Work Location: In person
GetFix Ltd has been established since 2014. We are a rapidly growing Mechanical & Electrical Contractor that prides itself on delivering excellence in projects and services. You will be pivotal in ensuring the accuracy and efficiency of financial process, as well as supporting various administrative aspects of the business. Main Duties & Responsibilities • Developing, configuring and maintaining payment applications • Handling customer inquiries and issues related to payment application • Analysing payment application trends and making recommendations for improvement. • Creating invoices for clients, ensuring all invoices are accurate, and resolving billing errors. • Reconciling invoices, ensuring accuracy of data, and communicating with Clients and internal departments to resolve any discrepancies. • Assist in carrying out Bank Reconciliations. • Ensuring supplier bills are posted in line with financial month end • Completing supplier credit application forms • Chase suppliers for credit notes on queried purchase orders • Chase approval from project managers for bona-fide contractor invoices • Assist FM with onboarding of new sub-contractors, obtaining insurances, completing PQQ’s and accreditations Main Duties & Responsibilities • Assist where necessary in obtaining purchase orders from clients to ensure smooth running of sales invoicing • Assist FM with obtaining relevant information for renewal of Getfix health and safety accreditations • Answering inbound calls and dealing with queries efficiently • Assist FM with any other accounts tasks such as Credit Control and any other ad-hoc tasks as instructed • Assist with Fleet administration Requirements Mathematically minded Strong Office 365 knowledge, specifically advanced knowledge in Excel Excellent written and verbal communication skills A natural team player Confident with the ability to converse with internal and external stakeholders Willingness to take on new tasks and learn Excellent organisational skills with the ability to manage own workload The ability to work under pressure Keen eye for accuracy and attention to detail
Job Description Location:London (SITE ORIENTED) Type: Permanent Duration: Long Term Salary: 18-24k About Scrumconnect Consulting: Scrumconnect Consulting, a multi-award-winning firm recognized with UKIT awards such as Best Public Sector IT Project, Digital Transformation Project of the Year, and a Special Award for Organisational Excellence during the pandemic, is at the forefront of innovation in tech consulting. Our work impacts over 40 million UK citizens, with successful projects in key government departments like the Department for Work and Pensions, Ministry of Justice, HM Passport Office, and more. The Role: As an Property Management, you will be a vital part of our property management team, gaining hands-on experience while working closely with tenants, contractors, and property owners. This is an exciting opportunity to learn the ins and outs of property management while developing your skills in a supportive, dynamic environment. Key Responsibilities: Assist in the day-to-day management of our property portfolio, including maintenance, inspections, and tenant communications. Build and maintain strong relationships with tenants, addressing queries and concerns under the guidance of senior team members. Coordinate with contractors and service providers for property maintenance and repairs. Ensure compliance with health and safety regulations and other legal requirements. Support with managing lease agreements, tenant screenings, and move-ins/move-outs. Assist with financial tasks such as rent collection, budgeting for property operations, and expense management. Contribute to strategies that maximize occupancy and rental income. Stay updated on market trends and provide recommendations to the team for property improvements. Requirements: A keen interest in property management and real estate. Strong communication and interpersonal skills. Ability to manage multiple tasks and prioritize effectively. Willingness to learn and adapt in a fast-paced environment. Basic proficiency in Microsoft Office Suite and a desire to learn property management software. Preferred Qualifications: Previous experience or exposure to property management, real estate, or related fields (e.g., internships, part-time roles) is a plus, but not required. Min 2 years experience, in an office and familiar with Microsoft office packages. Enthusiasm for learning about local property laws and regulations. A valid driver’s license for travel between High Wycombe, Maidenhead, Slough and Staines What We Offer: A structured apprenticeship program with on-the-job training, mentoring, and development opportunities. A dynamic and supportive work environment with opportunities for professional growth. Competitive salary and benefits package. Flexible working arrangements and a focus on work-life balance. The chance to be part of an innovative team shaping the future of the company that is impacting over 50m people’s lives positively in the UK Application Process: Highlight your interest in property management, any relevant experiences, and why you want to start your apprenticeship journey with Scrumconnect Consulting. At Scrumconnect Consulting, we're proud of our diverse and inclusive culture. We encourage applications from all enthusiastic candidates eager to build a career in property management. Job Types: Full-time Pay: £18,000.00-£24,000.00 per year Benefits: Company pension Life insurance On-site parking Private medical insurance Schedule: 8 hour shift Monday to Friday Education: Bachelor's (required) License/Certification: Driving Licence (required) Work Location: Hybrid remote in Staines-upon-Thames
We are looking for an Operations Assistant to join our team. The Operations Assistant will provide support to the Operations team to ensure the smooth and efficient day-to-day functioning of business activities. This role involves a variety of tasks, from administrative duties to project coordination. The ideal candidate will be detail-oriented, proactive, and a strong communicator who thrives in a fast-paced, team-oriented environment. This person will be able to develop and maintain an environment of trust, diversity, and inclusion within the operations.
Job Title: E-commerce Assistant Location: South West London Job Type: Full-time / Part-time --- About Us: MI.BA. ITALIAN FOOD SERVICE is an Import & Distributor of Italian Food., we are dedicated to providing top-quality products to our customers. We are about to launch our brand-new E-commerce online. We strive to create an exceptional online shopping experience and are now looking for an organized, detail-oriented E-commerce Assistant to help us grow and optimize our online presence. --- Job Summary: As an E-commerce Assistant, you will play a key role in supporting our e-commerce operations. This includes managing product listings, assisting with inventory control, coordinating marketing campaigns, handling customer inquiries, and providing general administrative support. The ideal candidate will have a strong interest in e-commerce, be highly organized, and have a good understanding of online retail trends. Key Responsibilities: Product Listing Management: Create, update, and optimize product listings on our website and third-party marketplaces (e.g., Amazon, eBay). Ensure accurate product information, descriptions, and images. Inventory and Order Management: Monitor inventory levels, assist in stock replenishment, and manage the order fulfillment process. Coordinate with logistics and warehouse teams as needed. Customer Support: Respond promptly to customer inquiries through email, chat, and phone. Address issues such as order status, product information, and returns. Data Analysis: Track and report on sales, website performance, and customer behavior using analytics tools. Provide insights to improve website performance and sales conversion rates. Marketing Support: Assist with e-commerce marketing campaigns, such as email newsletters, social media, and promotions. Collaborate with the marketing team to optimize content and engagement. Competitor Research: Conduct research on competitor products, pricing, and market trends to keep our product offerings competitive. General Administrative Tasks: Handle day-to-day tasks, coordinate with other departments, and support the e-commerce manager with various projects as needed. --- Requirements: Education: High school diploma or equivalent (required); associate’s or bachelor’s degree in business, marketing, or a related field (preferred). Experience: 1-2 years of experience in e-commerce, online retail, customer service, or digital marketing. Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word) and basic familiarity with e-commerce platforms (e.g., Shopify, WooCommerce, Amazon Seller Central). Analytical Skills: Comfortable analyzing data and reporting on e-commerce metrics. Attention to Detail: Strong organizational skills with a high level of attention to detail. Communication Skills: Excellent verbal and written communication skills; ability to interact professionally with customers and team members. Problem-Solving: Ability to troubleshoot and resolve issues in a fast-paced environment. Team Player: Strong collaboration skills and the ability to work effectively with cross-functional teams. --- Why Join Us? Growth Opportunities: Opportunity to advance your career in e-commerce within a growing company. Dynamic Work Environment: Work with a passionate and collaborative team. Employee Discounts: Enjoy discounts on our product offerings. Flexible Work Arrangements: Remote and hybrid options available. --- MI.BA. ITALIAN FOOD SERVICE is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Title: Office Development Manager (Part-Time) Location: Remote-Based Role Hours: 15 hours per week Experience Level: Suitable for graduates or above Salary: £13.50 - £14.50 an hour About True Honour True Honour is a dedicated charity focused on supporting and empowering individuals impacted by harmful practices, such as forced marriages, honour-based abuse, and domestic violence. Founded with a commitment to creating safer, more inclusive communities, True Honour provides direct support services, advocacy, and educational programs to raise awareness and prevent future harm. Through collaborations with law enforcement, community organisations, and other charities, True Honour aims to break cycles of abuse and create lasting, positive change for those affected. Our mission extends beyond immediate support. We work to educate the broader community, challenge harmful cultural practices, and advocate for the rights and dignity of all individuals. As an organisation rooted in compassion, respect, and resilience, True Honour is committed to empowering individuals to rebuild their lives free from violence and oppression. Overview We are looking for a dedicated and organised Office Manager to join our team part-time, working remotely. The Office Manager is a crucial role within True Honour, responsible for ensuring the efficient operation of the charity. The position combines various administrative, organisational tasks with a focus on facilitating fundraising efforts, event coordination, and community outreach. The Office Manager will work closely with staff, volunteers, and stakeholders to streamline operations, enhance communication, support with driving the organisation's goals forward Key Responsibilities Administrative Support: Provide day-to-day administrative assistance, including scheduling and managing appointments and meetings. Organise and maintain digital files, ensuring quick and easy access to key documents. Update and maintain the company’s databases and contact lists, ensuring all information is accurate and up to date. Assist with processing invoices, and coordinating with finance as required. Respond to incoming emails and inquiries in a timely and professional manner, ensuring effective communication with clients, team members, and stakeholders. Arrange virtual and occasional in-person meetings, including scheduling, and following up on action points. Serve as the point of contact for team communications and announcements, ensuring information is shared effectively across the team. Information Collation and Data Management: Gather, collate, and organise information from various sources for project and reporting purposes. Conduct research as needed to assist with specific projects, compiling findings and preparing summaries. Compliance and Security: Maintain compliance with GDPR requirements, handling sensitive information with complete confidentiality. Ensure DBS (Disclosure and Barring Service) checks are complete and current for the role. Funding & Grant Applications: Research and identify potential funding opportunities, such as grants, sponsorships, or partnerships. Write and submit compelling grant applications, ensuring alignment with the organization’s goals and funder guidelines. Track deadlines for funding applications and ensure timely submissions. Monitor and report on the progress of active bids and funding applications. Key Requirements: Experience and Skills: Ideally a minimum of two year’s experience in a similar administrative or manager role, demonstrating knowledge and competence in office management practices. High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Excellent written and verbal communication skills, with the ability to manage both professional correspondence and client interactions effectively. Strong attention to detail, ensuring accuracy in data entry, report preparation, and information collation. Effective time management skills, with the ability to prioritise tasks and manage workload independently. Desired Attitude and Approach: Proactive and Resourceful: Able to anticipate needs and take initiative without direct supervision, addressing challenges with a solutions-focused approach. Flexible and Adaptable: Willing to take on a variety of tasks as needed, adjusting priorities in a fast-paced, remote work environment. Positive Attitude: Approaches each task with enthusiasm and a willingness to learn and grow within the role. Professional and Reliable: Upholds high standards of professionalism, with a strong sense of responsibility and dependability. Confidentiality: Maintains strict confidentiality, especially when handling sensitive or personal data, adhering to company and legal standard. Other Requirements DBS Check: Candidates must be DBS-checked or willing to undergo one if selected. Location Requirement: Remote, although must be available for occasional in-person meetings, though the role is predominantly remote-based. What We Offer: Flexible working hours that accommodate your schedule. Opportunity for skill development and career growth in a supportive and dynamic team. If you are a self-starter with excellent organisational skills and an eagerness to contribute to a collaborative team environment, we’d love to hear from you! Apply now to join us and be part of a growing and impactful organisation and help us make a difference.