Procurement Specialist
3 days ago
City of London
Procurement Specialist Reports to: Procurement Manager Europe Department: Procurement Role Summary The Procurement Specialist provides procurement support to Operations Directors / Managers, Project and Site Managers and / or other professions as required. Full control of all project, small works, service and LSP procurement activities and the main point of contact for suppliers and company colleagues within a Procurement functionality. Supporting the delivery of service and project-based solutions by executing day-to-day procurement activities for materials, equipment and subcontracted services. Operating in a global service integrator environment with scope in Europe locations, this role focuses on transactional purchasing, supplier / partner coordination and procurement to pay process execution, ensuring timely availability of materials and services required for all customer project and support activities. Job Responsibilities Procurement Process: • Procurement of all materials and subcontractor POs for operations projects, • Procurement of all materials for small works & service-related works, • Raising POs for system training on behalf of Technical Manager / Service Engineers, • Raising POs for IT stock and subscriptions on behalf of IT department Supplier / Partner Coordination: • Act as the procurement operational point of contact for suppliers / partners, • Confirm order acknowledgements, lead times, delivery dates and site-specific requirements, • Day-to-day account management with suppliers / partners at local / regional level, • Negotiate project pricing to help drive profitability and support operational negotiations on pricing, lead times, delivery terms and service scope within defined authority, • Execute purchase orders for project materials, subcontracted services etc., based on approved requisitions, ensuring alignment between purchase orders, project budgets and delivery schedules and responding to urgent operational and service-critical procurement needs Compliance & Documentation: • Manage and maintain savings tracker, • Manage and report supplier SLAs to Head of Procurement, • Ensure purchases comply with internal procurement policies, • Maintain records for project and service procurement, including POs, confirmations and delivery records Cross-functional Collaboration: • After-sales support, assisting Logistics in the returns process when needed, • Assist the AE / Design team when needed on providing strategic solutions / products to the business, • Liaise with key stakeholders to ensure materials are purchased and delivered within budget and to set timescales, • Reordering of inventory, van stock and health & safety equipment alongside Warehouse colleagues, • Escalate supply risks or delays that could impact customer delivery or contractual commitments, • Work closely with Project Managers, Service Managers, Technicians, and Warehouse / Logistics teams Continuous Improvement, Operational Support, System Accuracy & Data Quality: • Monitor stock trends and provide forecasts available to meet project demands, • Reorder inventory, van stock and health & safety equipment alongside Warehouse colleagues, • Train other departments on the procurement process / new ERP system, • Liaise with other company entities on stock availability and queries, • Use different Europe ERPs and procurement systems consistently for PO creation, service entry sheets and confirmations, maintaining accurate purchasing records linked to projects, service orders and cost centres, • Identify and escalate pricing, supplier master data or system issues that impact procurement execution, • Identify recurring procurement issues affecting project or service execution and propose improvements, • Support the rollout and adoption of standardised procurement processes and tools across Europe, • Contribute to operational area KPIs, • Liaise with the Accounts / Invoicing departments and assist where needed on invoice queries and ICO Orders Skills Required • Strong telephone and personal customer service skills and ability to work under pressure, • Solid Microsoft Outlook, Excel and Word skills, • Solid organisational skills and the ability to handle multiple project tasks simultaneously, • Excellent attention to detail and data accuracy, • Solid verbal, written and interpersonal communication skills, • Effective communication with suppliers / partners and internal stakeholders, • Solid ability to facilitate a collaborative working environment for customers and team members, • Ability to use multiple ERP systems, • Strong analytical skills, • Fluency in English (additional European languages are an advantage) Experience Requirements • Previous procurement and supplier relationship experience preferred, • Previous experience in supplier evaluation and best practices in buying, • Experience in a service integrator, system integrator, or project-based environment is strongly preferred, • Hands-on experience with ERP / P2P systems and service-based procurement workflows Education Requirements • High school diploma or equivalent (e.g. NVQ [National Vocational Qualification] in Business Administration), • Bachelor’s degree in Supply Chain, Logistics or Business Administration or equivalent experience (a plus) Work Environment The position is hybrid working role, with the office based in London.
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