About the Role We're looking for a PA and Admin Support role. Reporting directly to the People Manager, you’ll provide administrative and organisational support to the People team, Chief Executive Officer and Executive team. You’ll play a key role in the smooth and efficient running of our People function, focusing on the onboarding process for all our new starters, offboarding of our leavers and supporting the People Manager across the full employee life cycle. You’ll manage diaries, acting as a trusted point of contact for the CEO, ensuring seamless coordination, efficient task management, and have a professional presence. You’ll oversee daily office operations, ensure a productive work environment and manage office supplies and inventory, placing orders as necessary for continuity of operational needs of the offices. ** ** ** What you’ll need…** - Experience as a PA or in a similar administrative support role, ideally supporting senior executives. - The ability to prioritise effectively in a fast-paced environment. - Strong and pro-active communication skills, along with confidence in liaising with high-level stakeholders. - Effective interpersonal skills, confidence to deal with senior level internal and external stakeholders and build effective working relationships. - Excellent organisational skills with the ability to think pro-actively to bring creative solutions. - Understanding the need for confidentiality and integrity. - IT proficient being able to learn and use varied software packages. - A collaborative mindset, with the skill to work closely with the team and external partners. - A genuine passion and drive for “getting stuff done” to help deliver amazing service. - Someone who takes ownership of their workload communicating realistic timescales. - Great attention to detail with a passion to be able to think on your feet and problem solve as you go. - You need to be comfortable approaching the team and external partners and asking questions and building relationships. - Want to stretch yourself and go above and beyond the norm and be motivated to achieve success. ** What’s in it for you** - Hybrid working model and flexible working hours - Salary Sacrifice Pension - Generous annual leave allowance - Eligibility to participate in our Annual Bonus Scheme - Private Healthcare including Travel Insurance - Group Life Assurance (4 x basic annual salary), Critical Illness Cover plus Private Healthcare
Escrick Pre-school Practitioner Job Title: Pre-School Practitioner Responsible to: Manager of the setting and Chair of management committee Responsible for: All Pre-school children in the setting under the Manager. Escrick Pre-school is looking for a highly motivated, experienced, ambitious and passionate Pre-school practitioner to join our small, nurturing and friendly team. Delivering a high quality education whilst having fun and creating lots of valuable memories for all of our families is at the heart of everything we do. Every day is different, and some can be quite challenging, but our great sense of humour always sees us through and makes Escrick Pre-school the special place it is. We are a relatively small setting which operates within Escrick and Deighton Village Hall. We are very lucky to have our own special room with our own enclosed garden too. Previous experience within an early years setting working with children aged 2-4yrs is essential. Escrick Pre-school is committed to safeguarding and promoting the welfare of children. Clearance from Disclosure and Barring Service is required upon the appointment of this role. We undertake all relevant checks, as per Working Together to Safeguard Children. Interviews; week of 20th January 2025 Hours; – 23 hours 4 days a week Term Time Only Salary; £12.13 ph, £278.99 pw £12442.95 pa Purpose of this job; To work as a key person and as part of the Pre-school team under the direction of the Pre-school manager and deputy to provide a safe, high quality education and care for young children. Also supporting children with additional needs. Main Duties To assist with the planning of the Early Years Foundation Stage curriculum. To help set up the Pre-school setting on a daily basis and to help clean and tidy away at the end of the session. To assist children at the toilet and change nappies To act as a key person to a small group of children, liaising closely with parents/carers, other professionals and updating their online learning journals via Tapestry, ensuring each child’s needs are recognised and met. To complete 2yr Progress check reports and end of year reports for children who leave to go to school. To plan and implement activities around the children’s needs and interests and complete weekly planning for the setting. To oversee these activities of the children in order to ensure their safety To supervise children at snack and meal times To administer basic first Aid – To undertake paediatric first aid training every 3yrs. To support children’s mental health, fostering an environment where children feel valued and can ask for help if needed To support children’s communication and social skills to help them interact with those around them. To advise the Pre-School Manager of any concerns such as safeguarding or the safety of equipment, preserving confidentiality as necessary. To teach children, offering an appropriate level of support and stimulation. To attend staff meetings – face to face or virtual To attend in-service training courses and meetings as required. To receive verbal feedback and be reflective To keep confidential any information regarding the children, their families or other staff which are required as part of the job. To undertake any other reasonable duties as directed by the Pre-school Manager, in accordance with the Pre-school’s policies and procedures. To work in strong partnership with the committee, manager, colleagues and other professionals. Personal Specification Essential Criteria: Minimum NVQ level 3 or equivalent. Excellent understanding of child development and the importance of individual children’s needs. Commitment to equal opportunities. Commitment to young children and their families. Friendly, nurturing and fun approach. Willingness to learn and continue personal development. Able to change and adapt to new ways of working. Suitable both mentally and physically, to care for children. . Desirable Criteria; Experience of working in a charity run Pre-school Experience of using an online childhood learning app such as Tapestry / Famly Computer literate Paediatric First Aid Trained – training Food Hygiene Level 2 Trained Up to date with all relevant safeguarding training A DBS check is required for this role. Applicants must be prepared to disclose any convictions they may have and any orders which have been made against them.
Organised personal assistant to help organise weekly tasks, aims, goals.
Seeking an experienced PA for new tech firm Based in E11 Open to Part time and full time
Hi there! I'm Hyder, and I'm looking for a super helpful and organized person to be my assistant. Here's what I need: I run online businesses, have some Airbnb places in London, and I'm always working on exciting new projects. Life is busy and full of opportunities! I need someone to help me with: - Taking care of my home and Airbnb rooms - Packing and sending out products we sell online - Taking pictures and making videos of our stuff - Helping with tele and email sales - Doing some office work like emails and organizing - Running errands and maybe some shopping - Helping post things on social media - You don't have to clean (I have someone for that), but it would be great if you could take up cleaning responsibility if needed. - The perfect person for this job would be: - Really good at getting things done - Someone who notices little details - A person who finds work to do without being told - Happy to help out with all sorts of tasks - Quick to learn new things - Good at talking to people - As our company grows, there will be lots of chances for you to grow with us too! - Every day will be different and fun. If you think this sounds cool, send me a message saying: - "I want to be your assistant! I can talk about the job on [Date] at [Time]." - Also, tell me what you think is the most exciting part of this job. - I can't wait to meet someone awesome who wants to help make my busy life easier!
What we offer: £11-£13 per hour depending on experience plus bonuses Pension scheme and incentives 28 days PA holiday pro rata Birthday bonus to enjoy your day Staff food and drinks whist on shift Full training and certificates offered Opportunities for career growth Immediate starts Flexible schedules What we require: 1 year chef or kitchen experience Hardworking and good attitude Team player Punctual and reliable Great at communicating Eager to start work and get stuck in Clean and presentable
40ft Brewery is a neighbourhood brewery in Dalston, East London. We brew modern beer serving pubs, restaurants and bars with a core range of beer in keg and small pack. Our onsite taproom pours fresh favourites and limited releases. Job Overview We are a small, driven team looking for a Bar Manager to join us as we enter what will be our busiest period yet at 40FT Brewery. The candidate will report into our Operations Manager helping to refine and grow the hospitality side of our business. Renumeration £15ph (approx £31,200 pa) plus bonus. Reports To Operations Manager. Start Date January 2025 Work Hours The successful candidate can expect an average 40 hours per week, Monday - Sunday. Rotas are prepared two weeks in advance. Responsibilities and Duties Shift Management Bookings Management Customer Service Rota Planning Staff Recruitment & Training Stock Ordering Maintenance & Cleaning Representing the brewery at beer festivals Hit KPI’s (Labour Percentage, GP Percentage & Revenue Targets) Benefits Competitive London Salary Workplace Ethical Pension Scheme Employee Assistance Programme Private Health Care Company Gym Membership Taproom beer allowance 50% discount at all 40ft venues 30% discount at The Dusty Knuckle Bakery Opportunity to learn brewing through Taproom special brews. Please apply before 7th January 2025. Interviews to take place from second week of January.
Chef/ Manager required for our burger kitchen in Wembley Boxpark to work with our amazing and dynamic team. The role will suit someone dedicated with supervisor experience and potential as a General Manager/Kitchen Manager. we have a Competitive salary package to offer for the right candidate with bonuses What we offer: £14+ ph plus target based bonuses and incentives Pension scheme and team rewards 28 days PA holiday pro rata Birthday bonus to enjoy your day Staff food and drinks whist on shift Full training and certificates offered for training Opportunities for career growth within company Flexible scheduling What we require: 2 years minimum chef or kitchen experience Hardworking and good overall attitude Team player! Camaraderie is important to us! Punctual and reliable is a must! Great at communicating with your team and with higher management Organised and driven in the role. Eager to start work and get stuck in Clean and presentable Able to follow company standards and reflect this onto your team. experience with balance sheets, ordering systems, making rotas and holding team meetings and one on ones. You are ultimately responsible for the whole shop.
Experience is necessary. This is not an entry level position. You must have a clear telephone manner, your first interview will be video call. I am an engineer and I work from a beautiful workshop in Hackney with a team of 5. Four or Five days a week I'm in my workshop and I need assistance on keeping my work for and personal and business life organised to help me concentrate at my profession as a creative designer and builder of many many things. In my past two years I have built commercial shops, theatre sets, TV studios, camper vans, and even a piano cocktail bar. Most of it needs to be put up on my Instagram but for what I have put up you can check it out Calendar management and customer conversation is important. I have a solid drive for the creativity I pour into my work. In your day you'll sort out the dogs walking, arrange packages and deliveries and keep my events calendar organised and up to date with the right platforms. Property management is also on the list with cleaners, admin and ordering. I need scheduled in with coaching and therapy as well each week and it should not disrupt whatever work flow I have scheduled either. Billing and accounting is also a super help to keep me organised. Should you be interested in assisting me please reach out.
At Adaptive LTD, we specialise in creating vibrant, eye-catching neon signs that light up spaces with personality and style. Whether it’s for a business, event, or home décor, we pride ourselves on offering high-quality, custom neon signs that are designed to dazzle. As we continue to grow, we’re looking for a friendly, organised, and customer-focused individual to join our team and help our customers turn their ideas into glowing reality. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our clients from the first point of contact through to order completion. Your role will involve answering inquiries, guiding customers through the ordering process, ensuring timely deliveries, and helping resolve any concerns they may have. You’ll work closely with production teams to ensure the highest level of satisfaction. Key Responsibilities: Customer Inquiries: Handle incoming calls, emails, and live chats, assisting customers with questions about products, pricing, customisation options, and order status. Order Support: Guide customers through the order process, ensuring all details are clear and accurate before processing. Problem Solving: Address customer concerns, complaints, or issues promptly and professionally, ensuring a positive resolution. Product Knowledge: Maintain a strong understanding of our product offerings, materials, and processes to provide accurate information and recommendations. Collaborate: Work closely with the production and design teams to ensure customer specifications are met and timelines are adhered to. Order Tracking: Follow up with customers regarding delivery schedules, ensuring orders arrive on time and in perfect condition. Qualifications: Experience: Previous experience in customer service or a related field is preferred, ideally in a product-based business. Communication Skills: Excellent written and verbal communication skills, with the ability to engage and inform customers. Problem-Solving: Strong ability to address customer concerns and find effective solutions. Attention to Detail: High level of accuracy when processing orders and handling customer information. Tech-Savvy: Comfort with using customer service software, email, and live chat tools; experience with CRM systems is a plus. Team Player: Ability to collaborate with other departments and thrive in a fast-paced, dynamic environment. Why Work With Us? Creative Environment: Work in a fun and dynamic industry where your ideas and solutions help bring vibrant designs to life. Growth Opportunities: As we expand, so do the opportunities for career advancement. Great Team: Be part of a supportive and passionate team committed to delivering the best customer experience. Hours: Monday-Friday 09.00 Salary: 20,000 - 23,000 pa
Job Title: Personal Assistant (PA) Company: Nest Easy Location: Work From Home Salary: £25,000 - £35,000 per annum (dependent on experience) Working Hours: 12 hours per day, 6 days per week Employment Type: Freelancers preferred About Nest Easy Nest Easy is a growing property management and business solutions company focused on delivering exceptional services in real estate, operations, and entrepreneurial growth. We aim to simplify processes for property owners and tenants while expanding our business ventures globally. We are seeking a resourceful and highly organized Personal Assistant (PA) to support the director and assist with a broad range of tasks, including administrative duties, property management, social media, business formation, and coordination with virtual assistants. This remote position is ideal for a dedicated professional with the ability to manage multiple priorities effectively. Key Responsibilities 1. Administrative Support • Manage the director’s calendar, schedule meetings, and coordinate appointments. • Prepare reports, presentations, and spreadsheets, ensuring accuracy and professionalism. • Handle email correspondence, client inquiries, and follow-ups. • Maintain organized records, filing systems, and databases, using tools like Asana and QuickBooks for task tracking and financial management. 2. Property Management Assistance • Manage property listings on platforms like Hostfully, Airbnb, Gumtree, and OpenRent. • Coordinate with tenants and landlords to address inquiries and resolve issues. • Assist with lease management, property inspections (virtual or physical), and maintenance scheduling. • Monitor and update property performance metrics, ensuring compliance with management goals. 3. Business Formation and Development • Assist with company formation tasks, including research, documentation, and filing in various jurisdictions. • Support the director in exploring and setting up new business ventures. • Liaise with legal and financial professionals as needed. 4. Social Media and Marketing • Manage social media accounts, including content creation, scheduling, and engagement. • Develop and implement strategies to enhance Nest Easy’s online presence. • Create and distribute marketing materials, such as newsletters, advertisements, and property brochures. 5. Financial Coordination • Use QuickBooks to manage invoicing, expense tracking, and financial reporting. • Assist with monthly reconciliation and preparation of financial summaries. • Ensure accurate tracking of income streams and operational expenses. 6. Coordination with Virtual Assistants and Team Members • Oversee the activities of virtual assistants, ensuring tasks are completed on time and to a high standard. • Use tools like Asana to assign, monitor, and manage tasks across the team. • Provide training and support for virtual assistants as needed. 7. Cleaning and Maintenance Oversight • Oversee and coordinate cleaning schedules with contractors and ensure properties meet high presentation standards. • Perform light organizational tasks for office or workspace areas as required. 8. Operational and Logistical Support • Manage inventory for office supplies and property essentials. • Organize travel arrangements, bookings, and itineraries. • Perform ad-hoc errands and tasks to ensure smooth daily operations. 9. Personal Assistant Duties • Handle personal errands for the director, such as online shopping, appointment bookings, and household organization. • Provide daily updates and reports to keep the director informed and organized. Skills and Requirements • Experience: At least 2 years in a PA, property management, or business administration role. • Technical Skills: • Proficiency in Asana, QuickBooks, Hostfully, and Microsoft Office Suite. • Familiarity with property platforms like Airbnb, Gumtree, and OpenRent. • Social Media Expertise: Experience managing social media accounts for a business. • Organizational Skills: Exceptional time management, multitasking, and prioritization abilities. • Communication Skills: Strong written and verbal communication skills. • Problem-Solving: Proactive mindset with the ability to troubleshoot and adapt to challenges. • Freelancing Setup: Must have a suitable remote work environment, including a laptop and stable internet connection. • Preferred: A valid driving license for occasional errands (if applicable locally). What We Offer • Competitive salary of £25,000 - £35,000 per annum (dependent on experience). • Flexibility to work from home. • Exposure to property management, business development, and entrepreneurial operations. • Career growth and development opportunities. • A supportive and collaborative work environment. How to Apply To apply for this position, please send your CV and a cover letter detailing your experience and why you are the perfect fit for this role Applications will be reviewed on a rolling basis. Deadline: 2 weeks
I am a British trained Osteopath running a bespoke manipulative therapy practice. I am extremely passionate and invested in the care I offer my clients but an administrative mess! I would like to hire a PA, or an administrative assistant to help me set up and organise systems in my practice so I can focus on providing my core skills and the work I love! Prior or current experience in a healthcare office would be greatly appreciated. I require assistance from somebody who knows how to set up a digital calendar system, who can help me and my practice with systemisation, organisation and time management. I need support to figure out the systems that need to be in place ( and could design those for me) so that I can stream line the back end and aspects of my practice that don’t involve direct patient care but include the services I offer. I also need some technological education to get the systems in place and keep them running… I am good at providing care of my patients but not so good at running the small business that it has grown into… I think a larger time investment might be needed by the right candidate in the beginning of his/her employment but once the systems are in place less time investment from you would be necessary… Thank you for considering this role!
Job Title: Brasserie Manager Location: Limes Brasserie, Hadley Wood Overview: Limes Brasserie is a bustling establishment in Hadley Wood, serving over 1000 covers each week. We pride ourselves on our commitment to quality, with everything made from scratch in-house daily. We are seeking an experienced and dynamic Brasserie Manager to lead our dedicated team of 12 staff members. The ideal candidate will possess a passion for the culinary arts, exceptional leadership skills, and a keen understanding of the operational aspects of running a successful brasserie. Key Responsibilities: - Team Leadership: - Manage and motivate a team of 12, fostering a positive and productive work environment. - Conduct regular training sessions to ensure staff are knowledgeable and skilled in all aspects of service and food preparation. - Operational Management: - Oversee daily operations, ensuring smooth service and high standards of food quality and customer experience. - Develop and implement efficient processes to enhance service delivery and operational efficiency. - Ordering and Inventory Management: - Manage ordering of ingredients and supplies, maintaining optimal stock levels to meet demand. - Ensure all products meet our quality standards and are sourced from reputable suppliers. - Financial Oversight: - Monitor costings and profitability, implementing strategies to reduce waste and increase revenue. - Prepare and analyze financial reports, making data-driven decisions to improve profitability. - Menu Development: - Collaborate with the culinary team to innovate and develop seasonal menus that reflect our commitment to fresh, scratch-made dishes. - Regularly assess menu performance and make adjustments based on customer feedback and sales data. - Recruitment and HR: - Lead recruitment efforts to build a talented and diverse team, ensuring all roles are filled with qualified candidates. - Handle general HR responsibilities, including staff scheduling, performance reviews, and conflict resolution. - Administration: - Manage general administrative tasks to ensure compliance with health and safety regulations, licensing, and other legal requirements. - Maintain a clean and organized work environment, promoting adherence to hygiene standards. Qualifications: - Proven experience in a management role within the hospitality industry, preferably in a high-volume setting. - Strong understanding of food and beverage operations, including menu development, cost control, and inventory management. - Excellent leadership and interpersonal skills, with the ability to inspire and motivate a team. - Strong organizational and multitasking abilities, with a keen eye for detail. - Proficient in financial management and reporting. - Passionate about food, with a commitment to delivering exceptional dining experiences. What We Offer: - A vibrant and supportive working environment. - Opportunities for professional development and growth within the company. - Competitive salary and benefits package. If you are a dedicated and experienced hospitality professional looking to make a significant impact at Limes Brasserie, we would love to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you would be a perfect fit for our team.
Sous Chef - Sabor Salary - Up to £46,000 pa Schedule - Full Time Experience - Previous experience within a high end, fast paced Restaurant Sabor are seeking a Sous Chef to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Sous Chef looking for a new role in an award winning, critically acclaimed group. The Restaurant Founded by Nieves Barragan and José Etura, Sabor (meaning flavour in Spanish) takes you on a journey from the tapas bars of Andalucía, through to the asadors of Castile and the seafood restaurants of Galicia. Sabor focuses on capturing the flavour of Spain as well as showcasing the use of traditional ingredients and cooking methods, and a relaxed approach to dining. The quality of the produce our kitchen enjoys is unparalleled. Upstairs in the Asador, whole suckling pigs are cooked in the wood-fired oven, and octopus are simmered in giant copper pots. Downstairs in the restaurant, a seafood counter sits next to dining bar, where guests can oversee the kitchen in full service. Sabor was awarded a coveted Michelin Star in 2018 The Position As Sous Chef, you will be responsible for ensuring the delivery of consistent, high quality and innovative dishes throughout the operation. You will play a key role in menu development, working closely with the Head Chef; you will assist in managing the overall kitchen operation, including prep schedules, stock control, budgeting and maintenance, as well as the day to day management of the kitchen team. If you have the following, then we want to hear from you: Previous experience as a Sous Chef or Junior Sous Chef in a high quality Restaurant; Strong awareness of trends and seasonality of produce; A highly creative approach to your work with excellent attention to detail; Proven ability to manage, train and motivate a Kitchen brigade; Experience scheduling and reviewing staff rotas; A working knowledge of health and safety, compliance and procedures; This is a very exciting opportunity not to be missed for a talented Sous Chef eager to join a restaurant group with ambitious plans.
A professional and experience personal assistance required for a Director of publishing business needed. Must be computer literate and able to use effectively. Able to manage everyday personal work activities of the boss. Capable to use own initiative for decision on behalf of the boss sometimes. Friendly and passionate with good attitude about the work. Available to travel as required alone or with the boss. Legal professional will be prefer but not essential.
Limes Winchmore Hill, an incredibly bustling locale serving over 1000 customers per week, is expanding. As a result, we are seeking to add a professional and experienced Waitress/Waiter Barista to our brand new and dynamic team. This is a fantastic opportunity for someone who thrives in a fast-paced environment and is eager to become part of our team of 10 innovative and hardworking individuals. Responsibilities: 1. Deliver exemplary service while maintaining utmost professionalism. 2. Prepare and serve a variety of coffee, juices, smoothies, milkshakes and other beverages / cold foods in accordance with customer needs. 3. Maintain a clean and sanitized work station following all health and safety guidelines. 4. Welcome customers, present menus, answer questions, and make recommendations. 5. Accept orders and handle cash and card transactions. 6. Participate in productive team briefings and contribute to a positive work atmosphere. 7. Engage with customers in a friendly manner, ensuring a pleasant and satisfactory café experience. Requirements: 1. Minimum of 1 year experience working in cafes or restaurants making coffee. 2. Excellent customer service skills and a friendly demeanor. 3. Ability to work efficiently in a high-pressure, fast-paced environment. 4. Strong knowledge of various coffee drinks and the ability to follow recipes. 5. Ability to multitask and work well under pressure. 6. Good team player with a positive attitude. Working Hours: This position is available as a full-time role (5-6 days a week), Specific shift details will be discussed during the interview process. You must be able to work weekends as most of our busiest periods will be on Saturday and Sunday. If you are an experienced individual who loves the cafe atmosphere, excels at customer service, and are ready for an exciting challenge, we invite you to join us at Limes. Let's brew success together!
Location: City of London, Fenchurch Street Job: Personal Assistant Salary: 23,000 Annual Working days: Monday to Friday Hours: 09:00 – 18:00 Our Philosophy Our objective is to deliver a fast and effective service to the members of the public. To aid them in their time of need and loss. To ensure we help them in the best way possible. To also help them reimburse the loss they may have made in the event of an accident or injury. National Accident Support Line was formed to offer people a one stop solution for post-accident assistance. A lot of times People don’t understand how to go on about claiming for their entitlements or simply find it too difficult and time consuming to go through several companies to make necessary arrangements. At we have a complete solution whether it is getting a hire vehicle, Recovering the vehicle, Repairing the Vehicle or claiming compensation for the injuries everything is managed at one point of contact. We understand having an accident is an inconvenience itself and the last thing you want to do is manage the Hire, Repair and Personal injury yourself. We Believe you get on with your normal day to day routine and we sort everything out for you whilst you recover. What you get: • We offer internal training and development opportunities in an excellent environment. • NASL social events & holidays • Opportunity to work in the heart of the city • Fast paced and exciting role • 1 hour Lunch + 2 breaks You’ll be (but not limited to): • Claim Management: Efficiently handle the overflow of claim taking, ensuring accurate and prompt processing. • Microsoft Applications Proficiency: Utilize Microsoft applications effectively for various tasks and documentation. • Email Correspondence: Respond promptly to emails within the business and from solutions providers, maintaining clear and professional communication. • Telephonic Follow-Ups: Make calls to clients and solutions providers for follow-ups, ensuring timely progress and resolution of queries. • Document Management: Actively chase outstanding documents to facilitate client entry into hire and acceptance of personal injury claims. • Client and Provider Liaison: Transfer clients to solutions providers as required, ensuring smooth communication and service delivery. • Problem-Solving Skills: Demonstrate strong problem-solving abilities to address and resolve issues effectively. • Report Analysis and Follow-Up: Read and analyse reports, conducting follow-ups with clients and solutions providers to ensure all concerns are addressed. • Digital File Management: Upload images from WhatsApp to client files and share them with solutions providers, maintaining confidentiality and data integrity. • Team Leader Support: Assist the team leader with the management of outstanding claims, providing effective support for team operations. • Preparation for Next Day: Prepare and organize tasks and documents for the following day to ensure smooth business operations. An excellent candidate for this role will be/have: • Experience in a call centre or customer service management. • Experience working with cloud-based tech. • Exceptional communication skills (written and verbal). • Confident presenting both internally and to clients. • Ability to tailor your manner and approach depending on the audience. • Excellent time management skills. • Fantastic people management skills with the confidence to have challenging conversations. • Ability to work independently to deliver high quality project work to deadline. • Self-motivation to be able to make quick decisions. • The ability to remain calm and patient in stressful situations. Equity, Diversity, and Inclusion matters to us. We are keen to hear from candidates from a broad range of backgrounds and experiences and are excited about learning from you, as much as we know you can learn from us.
What we offer: £11-£13 per hour depending on experience plus bonuses Pension scheme and incentives 28 days PA holiday pro rata Birthday bonus to enjoy your day Staff food and drinks whist on shift Full training and certificates offered Opportunities for career growth Immediate starts Flexible schedules What we require: 1 year chef or kitchen experience Hardworking and good attitude Team player Punctual and reliable Great at communicating Eager to start work and get stuck in Clean and presentable
The Role Asset Management IFA Client Services/ Client Administrator/ Retail Client Operations – Surrey based (1-year’s Operations experience) Martis Search are representing a Surrey based Asset Management company to hire a permanent “Asset Management IFA Client Services/ Client Administrator/ Retail Client Operations.” In-our-opinion, they are one of the best boutique Asset Managers to work for in the UK. In essence you will be fully responsible for the end-to-end Client Operations support process. For example, the majority of their external clients for this side of this business are “Independent Financial Advisors”(IFA’s) and Retail clients, both sets of clients are all based in the UK (with an 80:20 % split heavily in favour of IFA clients). The IFA’s will bring in and introduce their book of Retail clients to the company’s Investment platform and the team are now supporting a brand new asset class called MPS (Managed Portfolio Services). So, the person will have daily contact on the phone, email etc with the IFA’s and Retail Clients. The role is really broad and varied and covers: Processing of new business/ Client Onboarding (and closing of new accounts for reasons such as bereavement, moving to an fund) Transfers In, Transfers Out. Client Services (answering all related queries directly with the clients on the phone, or email, or post for example relating to their investments, Client Onboarding, Client Offboarding, Bereavements, Transfers In, or Transfers Out). Managing external Transfer Agent. Administrative duties - including opening post, allocating work, managing queries. Cash & Stock Reconciliations. Maintenance of client records. Preparation and sending out of welcome letters and packs. Client Money/ CASS processing. Working closely with key internal stakeholders such as Sales/ Relationship Management, Risk, Finance & Compliance. Related Project Management. The successful incumbent will process and administer the firm’s Fund Manager’s business in a timely and accurate manner. They will monitor, oversee and process funds business on their internal/external platforms. The company have a very healthy track-record and $ AUM to match. You must either be from an Asset Management, or Wealth Management background and have a minimum of 2-3 of the tasks responsibilities above and having worked within IFA Wealth Management Operations (with the willingness and aptitude to learn more and take on more responsibilities within the Operations role). The company offer a hybrid mix of working-from-home and also in-the-office, but for the initial first three months you will be expected to go into the office full-time for on-the-job training. This is an amazing opportunity for someone to work for a very successful Asset Management company and the firm is truly invested in career progression (i.e. after a period of time to potentially become an Operations Supervisor, or Manager, or move into another department such as Risk, Compliance, or Sales) and they also offer study support, i.e. IOC, IMC, CFA, or even Excel, VBA, or Python courses. As this role is client facing, you will need to have a genuine “customer focused” approach, be a genuine people person and “go-getter” with good interpersonal skills, in both verbal and written form (i.e. sending out accurate emails and letters every day). In addition, having an aptitude with numbers and Excel is really important. Lastly, you need to take ownership of all queries, both big, or small and be proud and “dedication to excellence” to follow-up every customers query, know when to escalate to management etc. About you: Excellent Communication and Interpersonal skills. Collaborative Team player Ability to prioritise workload and work to tight deadlines. Good problem solving skills Ability to handle difficult situations with tact and diplomacy. Good administrative and personal organisational skills Good numeracy skills Good IT skills / ability to use Microsoft Office and Excel Salary £27,000 k pa - £30,000 k pa (dependent on experience), plus very good benefits.
What we offer: £11-£13 per hour depending on experience plus bonuses Pension scheme and incentives 28 days PA holiday pro rata Birthday bonus to enjoy your day Staff food and drinks whist on shift Full training and certificates offered Opportunities for career growth Immediate starts Flexible schedules What we require: 1 year chef or kitchen experience Hardworking and good attitude Team player Punctual and reliable Great at communicating Eager to start work and get stuck in Clean and presentable