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Programme administrator jobs in United Kingdom

  • Receptionist
    interview badgeInterviews today
    Receptionist
    1 hour ago
    Full-time
    London

    Citadines Trafalgar Square is seeking a confident Receptionist to become part of our Front Office Team. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. You will report to the Front Office Manager, supporting towards providing our guests with unique experiences and offerings to Live, Work and Play in infinite ways. Designed for the love of cities, Citadines offer travellers the comfort of a serviced residence and the flexibility of a hotel. A Receptionist will be responsible for: Offering a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Taking initiative in accommodating the customers’ needs in a resourceful manner Being pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensuring that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. To be successful in the role of Receptionist , we require: Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Receptionist . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott , Citadines , lyf , Oakwood , Somerset , The Crest Collection , The Unlimited Collection , Fox , Harris , POP! , Preference , Quest , Vertu and Yello . Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Customer Focused, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Team Work, Communication Skills, Problem Solving

    No experience
    Easy apply
  • Personal Care Assistant
    Personal Care Assistant
    12 hours ago
    £15 hourly
    Part-time
    Enfield

    About the Role We are seeking a compassionate, reliable, and adaptable Personal Care Assistant to support an elderly disabled female living with Secondary Progressive Multiple Sclerosis and diabetes. This is a direct employment role (not through an agency) providing personalised, one-to-one care within their own home. The available shift: Saturday and Sunday, 8 pm to 4 am. The successful applicant must be flexible to cover Bank Holidays, annual leave and sickness. This is an unsupervised role with accountability for a variety of personal, medical, domestic, and social care tasks to ensure independence, dignity, and high-quality living standards are maintained. Excellent collaboration and communication with family members, community service and healthcare professionals and the team are essential requirements of the role. The contract and term of employment is subject to satisfactory references, probation period, right to work verification, DBS check, health assessment, and successful completion of the required training programme(s). Key Responsibilities • Provide personal care including washing, dressing, incontinence care (catheter), PEG feeding (Pump and Bolus), and medication administration (including sharps)., • Close monitoring and observation of health condition; escalating health-related concerns and emergencies accordingly., • Accurate recording and completion of care records and medication reports., • Perform manual handling tasks safely using appropriate equipment (hoists, wheelchairs, slide sheets)., • Maintain a clean, hygienic environment: cleaning, laundry and equipment sanitation., • Monitor and replenish personal care and household stocks, and re-order supplies., • Work both independently and as part of a multidisciplinary team, with flexibility to cover additional shifts and public holidays., • Participate in ongoing training, development, and supervision; undergo Disclosure and Barring Service (DBS) and health assessment checks as appropriate., • Offer companionship and emotional support and assist with social visits or outings., • Other reasonable duties within the scope of the role. Person Specification (Essential Criteria) • Fluent in spoken and written English., • Excellent written, verbal and interpersonal communication skills., • Proficient user of Microsoft Office applications (Word, Excel)., • Excellent multi-tasker with the ability to balance competing priorities, apply sound judgment and initiative., • Excellent organisational skills with the ability to work unsupervised and within a team., • Reliable and proven ability to follow direction, learn and adapt to change quickly., • Experience handling confidential material and information with tact and discretion. (Desirable Criteria) • First Aid qualification (or willingness to obtain one)., • Prior social care and safeguarding experience., • Full UK driving licence., • Resides locally or within reasonable travel distance. We reserve the right to stop taking applications earlier than the advertised closing date.

    Immediate start!
    No experience
    Easy apply
  • Head Waiter / Waitress
    Head Waiter / Waitress
    5 days ago
    £17–£19 hourly
    Full-time
    Richmond

    Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: • Oversee the day-to-day operations of the dining area, ensuring high service standards., • Supervise and mentor waitstaff, providing guidance to maintain a positive work environment., • Handle guest inquiries and concerns with professionalism and prompt resolution., • Collaborate with the management team to organize and execute private events and functions., • Assist in training and development programs for front-of-house staff., • Monitor reservation systems and seating arrangements to optimize guest flow., • Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: • Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry., • Strong organizational, communication, and interpersonal skills., • Exceptional problem-solving abilities and a proactive approach to operational challenges., • Ability to work in a fast-paced environment and manage multiple tasks efficiently., • Familiarity with reservation systems and basic administrative tasks. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

    Easy apply
  • Dental Assistant
    Dental Assistant
    6 days ago
    £13.8–£14 hourly
    Part-time
    London

    Join our busy multi-surgery practice that provides a comprehensive mix of NHS and private dental treatments for both adults and children. We focus strongly on preventative care, offering a range of private treatments including implants, Invisalign, crowns, veneers, white fillings, and tooth whitening, alongside private and standard hygiene services. Key Responsibilities • Prepare treatment rooms and assist dentists during various procedures, • Educate patients on essential oral hygiene practices and post-operative care instructions, • Maintain accurate patient records and efficiently manage appointment schedules, • Handle basic laboratory tasks and ensure proper inventory management of dental supplies Candidate Requirements • Demonstrate enthusiasm and a genuine interest in dental healthcare, • Possess good English communication skills, both written and verbal, • Exhibit the ability to follow instructions diligently and collaborate effectively as part of a team, • Show empathy and provide compassionate care to all patients, • Have basic IT skills for administrative tasks and record-keeping, • Be committed to adhering strictly to hygiene and infection control protocols, • Uphold respect for patient confidentiality and privacy at all times, • Be willing to undergo comprehensive training and continuous education in dental nursing, • Handle dental instruments and equipment with care and precision, • Maintain punctuality and a professional appearance, • Hold eligibility to work in the UK Benefits • Access to full training and ongoing professional development opportunities, • Comprehensive health and safety support, • Enrollment in a company pension scheme, • Participation in our wellness programme, • Discounted gym and spa membership, • Regular professional development and performance reviews Start your rewarding dental career with us today. Full training is provided, and no previous experience is required.

    Immediate start!
    No experience
    Easy apply
  • Music Assistant (Socials/Promotions/Bookings)
    Music Assistant (Socials/Promotions/Bookings)
    8 days ago
    £18000–£25000 yearly
    Full-time
    London

    We are an award-winning live music venue based in South London. As a venue, we pride ourselves on having an innovative and creative approach to what we do, and through this, we are growing quickly as a team, with a solid and sustainable base. Due to this continued expansion, we are now on the lookout for a music assistant to come in and assist the current music team. The successful candidate will have experience working in a music/promotions setting and have a huge interest in booking and promotion, as well as music-related social media. They will be aware of developments at the forefront of music, arts and culture and excited by the opportunities and challenges of developing a renowned music programme/venue. ROLES AND RESPONSIBILITIES Day to day ● Managing social media platforms, including Instagram, TikTok, and Facebook ● Coming up with/creating original pieces of content for social media channels ● Creating mailers on our mailing platform ● Creating adverts on Meta ● Researching new artists, bands, brands & promoters that are suitable for the venue ● Negotiating deals for music events on behalf of the venue ● Setting up events online (creating ticket links, event pages, uploading onto our website and other listing sites) ● Working with the wider programming team to develop a rounded programme of music, arts, corporate and community content. ● Setting up events online (creating ticket links, event pages, uploading onto our website and other listing sites) ● Stage/event management on some event days ● General venue development and input ● Communicating with our ticketing partners PERSON SPECIFICATIONS ● Experience in developing and implementing a coherent music programme for a similar organisation(s). ● A commitment to championing diversity and representation, with a knowledge of a diverse range of genres and cultures and a demonstrable ability to work with people from a wide variety of backgrounds. ● Understanding of the demands and challenges faced during organisational change. ● Outstanding interpersonal skills. ● Experience maintaining relationships with music industry clients. ● Experience with and understanding of social media and event marketing tools. ● Organised and self-motivated, with the ability to work across a range of events simultaneously and work within tight deadlines. ● Excellent organisational, administration and communication skills. ● Ability to make continuous improvements to administrative processes. This role requires someone with previous experience working within a music role. Preferred roles include event promotions, booking, and music social media management. It is essential for social media & programming to have a keen interest in music and an understanding of the genres that the venue works with. The successful candidate will have first-hand experience in growing numbers/engagement on a variety of social media platforms. The team member must be able to work independently at times and be comfortable working on multiple tasks at any one time. It is a fun working environment, and you’ll get to be part of a keen team of people with a genuine love for the events that happen at the venue. We are looking for someone who can share our enthusiasm! When applying, please be sure to reference any previous work you have done

    Easy apply
  • Front Office Manager
    Front Office Manager
    25 days ago
    £35000–£37000 yearly
    Full-time
    London

    The Front Office Manager will oversee the daily front office operations of 26-apartment aparthotel - Kensington . Ensuring a seamless guest experience from arrival to departure. The role also includes responsibility for apartment checks in collaboration with Housekeeping and close coordination with Central Reservations to optimise occupancy and service standards. This is a key leadership role within our 26 Apart-Hotel, requiring strong operational oversight, excellent people management, and a hands-on, service-driven approach. This role is suited to a hospitality professional who takes genuine pride in service standards, leads from the front, and understands the importance of creating a confident, well-organised and guest-focused team environment. My client is seeking someone who is operationally strong, calm under pressure, and committed to maintaining the level of professionalism expected within a well-run Aparthotel. Key Responsibilities Lead the front-of-house operation and ensure consistently high standards of service Conduct apartment inspections following housekeeping, mark apartments as inspected or liaise with the Housekeeping Team Leader to address any issues found Liaise with Central Reservations to handle bookings, ensure email and telephone standards are met, prepare quotes for guests and travel agents, and ensure accurate availability and rate management Maintain a professional and welcoming environment for guests at all times Provide clear leadership and support to the teams Take ownership of guest experience, resolving issues promptly and professionally Ensure all procedures are followed and systems are used effectively Manage and oversee the use of Opera Cloud PMS Prepare and manage team rotas to support operational needs Support payroll administration and departmental organisation Oversee stock ordering and basic financial administration Maintain strong communication with all departments Support recruitment, onboarding and training Provide cover for team members as required; flexibility in working hours and duties is essential Identify areas where standards or performance can be strengthened and provide constructive coaching Maintain a well-organised and calm working environment, particularly during busy periods What We Are Looking For Proven previous experience in a similar role (Serviced Apartments or 4+ star Hotel) Strong operational knowledge of front office procedures and guest service delivery Experience using Opera Cloud PMS A confident and professional leader who leads by example Excellent interpersonal and communication skills High levels of organisation and attention to detail The ability to remain composed and solutions-focused in a busy environment A genuine commitment to maintaining strong service standards A hands-on approach and willingness to support the team operationally About You You will take pride in running a well-organised teams and in supporting them to deliver the level of service expected within a Central London boutique Aparthotel. You understand that strong hospitality leadership is visible, practical and supportive, and you are comfortable taking responsibility for the standards and atmosphere. Why Join Us If you are an experienced hospitality professional who values strong standards, teamwork and guest service we would be delighted to hear from you. Benefits ·Competitive Salary ·Meals on duty ·Discounted overnight stays at the Aparthotel and its sister property ·Career progression ·Referral Scheme “Introduce a Star” where you can earn up to £600* ·Upselling opportunities Applicants must have the legal right to work in the UK. Job Type: Full-time Pay: £35,000.00-£37,500.00 per year Benefits: Company pension Employee discount Referral programme Work Location: In person

    Immediate start!
    Easy apply
  • PA to CEO
    PA to CEO
    1 month ago
    £25000–£30000 yearly
    Full-time
    London

    PYRÁ, a vibrant independent restaurant in Queen's Park, London, is seeking a highly organised and proactive Personal Assistant to support our CEO. This is an exciting opportunity to join a growing team at a Greek and Spanish inspired establishment known for its all-day dining and dynamic event programme. Key Responsibilities • Provide comprehensive administrative and secretarial support to the CEO., • Manage the CEO’s calendar, scheduling appointments, meetings, and travel arrangements., • Prepare and organise documents, presentations, and reports., • Act as a primary point of contact, liaising with internal teams, external partners, and clients., • Assist with the coordination of restaurant operations and special events., • Handle confidential information with discretion and professionalism., • Undertake ad-hoc projects and research as required to support business objectives., • Oversee general office management tasks to ensure smooth daily operations. What We Are Looking For • Proven experience as a Personal Assistant or Executive Assistant, ideally within the hospitality sector or a fast-paced environment., • Exceptional organisational and time management skills with the ability to prioritise effectively., • Strong verbal and written communication skills., • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software., • A proactive, resourceful, and detail-oriented approach to work., • High level of integrity and discretion., • An interest in Greek and Spanish cuisine and the restaurant industry is highly desirable.

    Immediate start!
    No experience
    Easy apply
  • Sales Intern
    Sales Intern
    2 months ago
    Part-time
    London

    Job Summary We are seeking a motivated and enthusiastic Sales Intern to join the growing AI sales team at Bespoke-AI, a company specialising in the design and delivery of bespoke AI systems tailored to each client’s unique needs. This internship offers a standout opportunity for ambitious individuals looking to gain real-world experience in sales, business development, and client engagement within a fast-paced and highly rewarding AI environment. The role is heavily focused on building client rapport through proactive networking across multiple channels. Much of this will involve face-to-face meetings through pre-booked appointments, where you will confidently engage prospects and book qualified meetings for yourself and the wider sales team. These meetings will then progress via Zoom, Microsoft Teams, or phone calls at a minimum. You will receive close, hands-on training from experienced sales professionals with over a decade of success in developing high-performing salespeople. The first two weeks of the internship will involve shadowing and networking alongside our Business Development Manager, learning proven techniques for effective outreach, relationship building, and meeting booking. This internship is designed as a clear pathway into a permanent Sales Consultant role within our expanding AI department. While this is an intern position, payment incentives are available for both meetings booked and deals closed by the sales team from your booked appointments. Responsibilities • Assist the Management and Sales Teams in identifying potential clients and conducting outreach through networking, referrals, and direct engagement, • Build strong client rapport through face-to-face meetings and professional relationship management, • Confidently book qualified sales meetings between clients and the sales team, • Support the preparation of sales presentations, proposals, and marketing materials, • Participate in client meetings and assist in maintaining positive, long-term client relationships, • Conduct market research to identify trends, opportunities, and target industries, • Track and report sales activities and outcomes using CRM systems, • Attend structured training sessions to develop knowledge of AI solutions, sales processes, and closing techniques, • Contribute insights and feedback during team meetings to help refine sales strategies, • Perform administrative tasks including data entry, appointment scheduling, and correspondence management Requirements • Currently enrolled in or a recent graduate of a relevant degree programme (Business, Marketing, Communications, or similar) - May be considered without, • Excellent verbal and written communication skills with confidence in professional settings, • Smart, professional appearance and a strong personal presence, • Highly driven, motivated, and eager to grow within a fast-paced sales environment, • Strong organisational skills with the ability to manage multiple tasks effectively, • Comfortable working independently as well as collaboratively within a team, • Proficiency in MS Office Suite (Word, Excel, PowerPoint), • A proactive mindset with strong problem-solving abilities, • Previous experience in sales, customer-facing roles, or marketing is advantageous but not essential. This internship provides a powerful platform for aspiring sales professionals to develop high-value, industry-specific skills while contributing directly to the growth of an innovative AI company — with clear progression, hands-on mentorship, and performance-based incentives from day one.

    No experience
    Easy apply
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