Problem manager jobs in United Kingdom

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 24 restaurants in Europe (France, Monaco, England, Spain, Germany, and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Bar Supervisor! YOUR MISSION: -Be an integral part of the BIG MAMMA Bar team! -Work closely with the Assistant Bar Manager and Bar Manager to lead and support the team. -Delegate tasks, run services, and make wonderful cocktails while helping onboard and train junior team members. -Check labels, assist with orders, and ensure the team follows standards. -Ensure cleanliness and organization behind the bar. -Spread magic and make every moment unforgettable for our customers! -Embody Big Mamma values: maintain a warm, smiling, and professional attitude, support colleagues during service, and always approach challenges with a "problem solver" mindset. YOUR SKILLS: -Big Smile and passion for Italian food&drinks -Great energy, proactive attitude, and team spirit -Excellent customer service, communication, and leadership skills -Expert bar knowledge including classic cocktails and Italian spirits -Previous experience as a bar supervisor in a fast-paced environment -Flexible availability, including weekends and evenings (closings at 00:00) ** OUR OFFER:** -Competitive salary of £17,44/h plus Tronc point -Permanent, full-time position -2 consecutive days off -Tasty staff food served family-style -15% Employee discount in all of our restaurants -£500 referral bonus when you refer a friend -Employee of the Month award -Open Up - free, confidential mental health and wellness support -Regular training & growth opportunities -Mobility across all of our venues in the UK and Europe TI ASPETTIAMO! BIG MAMMA is an equal-opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age, or any other characteristic protected by law.

Mamma Dough is an independent sourdough pizza and craft beer restaurant. We love pizza, we love beer and we love people. Are you passionate about great food, exceptional service, and creating unforgettable customer experiences? Do you thrive in a fast-paced, friendly environment where teamwork and leadership are valued? If so, we have the perfect opportunity for you! About Us: We’re a bustling, casual pizza restaurant known for our delicious, handcrafted sourdough pizza and warm, welcoming atmosphere. Our focus is on delivering top-notch service to every guest while fostering a fun and energetic workplace for our team. The Role: As our Restaurant Manager, you’ll be the heart and soul of our operation. You’ll oversee day-to-day activities, inspire your team to deliver outstanding service, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role in the success of our restaurant. Key Responsibilities: - Lead and motivate a diverse team to deliver exceptional service. - Manage daily operations, including staff scheduling, inventory, and quality control. - Cultivate a positive, customer-focused atmosphere that aligns with our brand values. - Ensure adherence to health and safety regulations. - Monitor financial performance, including sales, costs, and budgets. - Handle customer feedback with professionalism and a problem-solving mindset. - Train and develop team members to reach their full potential. What We’re Looking For: - Proven experience as a restaurant manager in a similar casual dining environment. - A passion for hospitality and creating memorable customer experiences. - Strong leadership skills with the ability to motivate and manage a team. - Excellent organisational and communication skills. - A hands-on approach with the willingness to roll up your sleeves and lead by example. - Familiarity with restaurant management profit & loss. You will be accountable for the site EBITDA. What We Offer: - Competitive salary and benefits. - A supportive, fun, and dynamic work environment. - Opportunities for professional growth and development. - Discounts on our mouth-watering pizzas!

The Breakfast Manager is responsible for overseeing the breakfast shift, managing staff, ensuring a high standard of food and service, and maintaining a clean and welcoming environment for guests. They are also responsible for inventory control, scheduling, and addressing guest needs or complaints promptly. Key Responsibilities: 1. Operational Management 2. Team Supervision 3. Guest Experience 4. Administrative Duties 5. Compliance Qualifications: Proven experience in food service management or a related role (preferably breakfast service). Knowledge of food preparation and health safety regulations. Strong leadership and communication skills. Ability to work early mornings and weekends. Problem-solving and multitasking abilities. Customer-service oriented mindset.

📦 Removals Coordinator Wanted – Join Our Dynamic Team at Get Removals! 📦 Are you an organized, detail-oriented professional with a passion for logistics and customer service? Get Removals, a leading removals company in London, is seeking a proactive Removals Coordinator to manage and oversee our moving operations, ensuring a seamless experience for our clients. 📍 Location: London (Hybrid/Remote Options Available) 📄 Employment Type: Full-Time 💰 Salary: Competitive + Bonuses What You’ll Be Doing: Managing the end-to-end coordination of residential and commercial moves Liaising with clients to understand their moving requirements and provide tailored solutions Scheduling and dispatching removal teams efficiently Preparing and reviewing job quotes, contracts, and invoices Coordinating with drivers and moving teams to ensure smooth execution of services Handling any last-minute changes or challenges with a solution-focused approach Maintaining records and reports to track job progress and customer satisfaction Ensuring compliance with health and safety regulations and company policies What We’re Looking For: Previous experience in removals, logistics, or customer service coordination (preferred) Exceptional organizational and multitasking skills Strong communication skills – both written and verbal Proficiency in using scheduling and CRM software Ability to work under pressure and meet deadlines A problem-solving mindset with a proactive approach to challenges Flexibility to adapt to changing workloads and client demands Why Join Us? ✔ Competitive salary with performance-based bonuses ✔ Flexible working options (hybrid/remote) ✔ Career growth opportunities within a growing company ✔ Friendly and supportive work environment ✔ Exciting and dynamic industry – no two days are the same! If you’re ready to be the backbone of our operations and help clients experience stress-free moves, we want to hear from you! 📩 Apply now by sending your CV. Join Get Removals and help us make moving effortless for our customers!

About us Maison Gigi is a family-run French bakery and caterer renowned for its exquisite patisserie, specialty coffee, and delicious grab-and-go breakfast and lunch options. Inspired by regional French cuisine, we are passionate about sharing authentic flavours with our loyal customers. To lead our talented team and ensure the smooth operation of our bakery and cafe, we're seeking a passionate and experienced Assistant General Manager. You'll be responsible for overseeing daily production, managing customer cake and catering orders, and inspiring your team to deliver the highest standards of quality and service across all aspects of our business. You will also play a key role in maintaining a safe environment for both our team and our customers. This role requires a self-starter who can take initiative and thrive independently. What You'll Do - Lead and inspire: Manage and motivate a team of bakers, pastry chefs, and baristas, fostering a collaborative and supportive environment. - Oversee bakery production: Plan and manage daily production schedules to meet customer demand and ensure efficient use of resources. This includes: - Managing ingredient inventory and ordering supplies. - Monitoring production quality and consistency. - Implementing and maintaining strict hygiene and food safety standards. - Delight customers: Manage customer cake and catering orders, ensuring personalized service and timely delivery. This includes: Consulting with customers to discuss design, flavours, and special requests. - Processing orders and managing order fulfilment. - Addressing customer inquiries and ensuring complete satisfaction. - Manage the cafe experience: Oversee the daily operations of the cafe, ensuring efficient workflow, excellent customer service, and a welcoming atmosphere. This includes: - Managing cafe staff schedules and training. - Maintaining optimal stock levels of raw ingredients, pastries, and other cafe supplies. - Upholding the specialty coffee standards of preparation. - Champion health and safety: Ensure compliance with all relevant health and safety regulations, maintaining a safe and hygienic environment for both staff and customers. This includes: - Conducting regular risk assessments and implementing necessary safety measures. - Ensuring all staff are trained in food safety and hygiene practices. - Maintaining accurate records and documentation. - Deputize for the General Manager: Assume responsibility for the overall operation of the bakery, café and catering in the General Manager's absence. - Optimize operations: Analyse sales data and customer feedback to identify areas for improvement and implement strategies to enhance efficiency and profitability across the bakery and cafe. - Maintain visual appeal: Ensure the bakery and cafe maintain a visually appealing and inviting atmosphere, with attractive displays and impeccable cleanliness. What you'll bring - Proven experience as a Bakery Manager, Cafe Manager, or in a similar leadership role within a bakery or cafe environment. - A passion for French pastry and a good understanding of baking techniques and ingredients. - Knowledge and appreciation of specialty coffee, with experience in managing a cafe environment. - Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines. - Strong leadership and communication skills to effectively manage and motivate a team. - A customer-centric approach and a commitment to providing outstanding service. - A thorough understanding of health and safety regulations and best practices in a food service environment. A self-starter mentality with the ability to take initiative, work independently, and solve problems effectively. In return - Join a dedicated team: Become part of a passionate and supportive team that takes pride in delivering exceptional quality and service. - Competitive salary and holidays: Receive a competitive salary plus bonus and 28 days of holiday to enjoy your time off. - Amazing staff meals: Enjoy delicious staff meals prepared with the same care and attention as our customer offerings. - Central location: Work in a vibrant and easily accessible central London location. - Company pension: Benefit from a company pension scheme to support your future financial security. - Cycle to work scheme: Take advantage of our cycle to work scheme to save money and stay healthy.

Assistant / Graduate Project Manager An existing opportunity to work with a growing Design and Build contractor in London. We collaborate closely with contractors, architects, project managers, and engineers to deliver various projects, from private residential to more significant corporate developments. We ensure each project meets high standards within budget and timeframe while staying updated with industry advancements. Person Specification and Responsibilities: Assist in planning, tracking, and delivering projects on time and budget. Manage day-to-day construction activities on designated projects. Maximize profitability and client satisfaction while maintaining schedules, health and safety standards, security, and quality control. Maintain health and safety procedures, including PPE use, risk assessments. Manage site facilities and rules, coordinate sub-contractors. Complete site-based documentation and site diary accurately and timely. Communicate updates to stakeholders and ensure seamless execution. Manage project documentation and provide progress reports. Attend meetings and prepare the health and safety file. Conducted work inspections and handled other management requests. A commitment to delivering a best value service to customers. Qualifications: Have experience as a Junior Project Manager or Project Administrator wanting to step up into a Project Manager’s role. Your experience could be from a Junior Project Manager / procurement or project administration capacity. A background in project management, construction, or a related field would be advantageous. Knowledge of building and health and safety legislation The ability to work under pressure and meet tight deadlines. Attention to detail, strong communication, and organizational skills. Someone who enjoys a good bit of problem solving Hyper organised; capable of working on lots of projects simultaneously and prioritising them Calm under pressure and able to make super quick able to pick things up quickly and hit the ground running What We Offer: Exposure to diverse industries and innovative projects. Guidance from seasoned project management professionals. Competitive salary with opportunities for growth.

- Hourly Pay: Up to £12.75 - Retention Bonus: paid twice yearly (£250-£500 based on length of service and hours worked) - Performance Bonus: paid quarterly (£210-£420 based on store performance and hours worked) - Hours: Full-time, 35 hours per week - Benefits: • Wagestream financial benefits • Free healthy food on every shift • Generous in-store discounts • Structured training and onboarding plan • Career development opportunities • Closed on Christmas and New Year Join our team! We’re looking for a motivated, high-standard Team Leader focused on food and guest service to join our fast-paced healthy eating food business. At Tossed, our mission is simple: to serve "healthy and delicious food, made fresh, with love.” Every ingredient and meal is prepared with care and passion, and we’re looking for someone who shares this commitment. ** About the Role:** As a Team Leader, you’ll work closely with the General Manager, leading by example to create a welcoming and fun atmosphere while supporting your team to deliver exceptional service. You’ll manage daily operations, including food production, waste, and service, while coaching and developing your team to reach their full potential. Who You Are: - A team player who can lead, train, and inspire - Able to problem-solve under pressure with a calm, constructive approach - Skilled in handling guest feedback and creating a positive store environment - Detail-oriented, adaptable, and motivated to grow - Excellent communicator Why Join Us? If you’re looking for a new challenge or a place to grow your career, this is the perfect opportunity. Apply now to start immediately and be part of a team that’s passionate about health, wellness, and delivering an exceptional experience. ** Ready to make a difference? Apply today!**

🍝 Assistant Manager Wanted at Cento Uno – Teddington’s Modern Italian Trattoria! 🍷 Do you have a knack for hospitality, a love for Italian food, and the energy to keep a busy trattoria buzzing? Cento Uno, Teddington’s vibrant modern Italian restaurant, is on the hunt for a passionate and charismatic Assistant Manager to help lead our team and create unforgettable dining experiences. About Us Cento Uno isn’t just a restaurant; it’s a community hub where pasta, pizza, and passion come together. With a contemporary twist on classic Italian dishes, we’re proud to serve up delicious food, great wine, and warm hospitality in a lively and welcoming atmosphere. Your Role As our Assistant Manager, you’ll be the right-hand to our General Manager, helping to keep Cento Uno running like a well-tossed pizza dough. Here’s what you’ll be doing: Host with the Most: Welcome guests like old friends and ensure every visit is memorable. Team Rockstar: Motivate and support our fantastic front-of-house crew, leading by example and fostering a positive, fun working environment. Service Guru: Oversee smooth service, jump in where needed, and keep everything running like clockwork during busy shifts. Problem-Solver Extraordinaire: Handle customer queries with charm and professionalism, turning any issue into a win. Behind-the-Scenes Boss: Help with scheduling, stock ordering, and all the other little details that keep the restaurant thriving. Event Enthusiast: Collaborate on ideas for special events, seasonal promotions, and menu pairings that excite our guests. Why Join Cento Uno? 🍕 Competitive Salary: Your hard work deserves great pay. 🍷 Fun Atmosphere: We’re all about great food, good vibes, and a supportive, friendly team. 🍝 Career Growth: We love seeing our team flourish—this role is a great stepping stone to even bigger things. ✨ Perks: Staff meals, discounts, and a share of service charge. 🎉 Creative Input: Bring your ideas to the table and help shape the Cento Uno experience. 💡 Community Spirit: Work in a place where you’re part of the family, both with the team and the guests. What We’re Looking For A people person with a passion for hospitality and Italian food. Previous experience in a similar role, or a strong front-of-house background ready for the next step. A natural leader who thrives in a fast-paced environment. Excellent communication and problem-solving skills. A positive attitude and the ability to stay calm under pressure. Availability to work evenings and weekends (pasta doesn’t rest, and neither do we). How to Apply Think you’ve got what it takes to bring the Cento Uno magic to life? Send your CV and a quick note about your favorite Italian dish to. Bonus points if you tell us how you’d describe the perfect night out at a trattoria! Join us, and let’s make every night at Cento Uno bellissimo!

Position: M&E Supervisor Location: Brighton, England Job Description: We are seeking a skilled and experienced M&E Supervisor to join our team for an exciting new build residential project in Brighton. The successful candidate will play a critical role in overseeing the mechanical and electrical engineering aspects of the project, ensuring that installations meet high standards of quality, safety, and compliance **Key Responsibilities: - Supervise and coordinate the activities of mechanical and electrical engineers on-site, ensuring efficient workflow and adherence to project timelines. - Oversee the installation, testing, and commissioning of mechanical and electrical systems in new residential apartments, including HVAC, plumbing, lighting, and power distribution. - Conduct regular site inspections to monitor progress, identify potential issues, and implement corrective actions as necessary. - Collaborate with project managers, contractors, and other stakeholders to ensure that all project specifications and regulatory requirements are met. - Maintain accurate records of work completed, resources used, and any alterations to project plans. - Provide technical guidance and support to engineering teams, fostering a culture of safety and quality throughout the project. - Facilitate communication between different trades, ensuring seamless integration of M&E systems with architectural and structural elements. - Assist in the preparation of progress reports and participate in project meetings, providing updates on M&E progress and challenges **Qualifications: - Proven experience as an M&E Supervisor or in a similar role within the construction industry, preferably on residential projects. - Strong knowledge of mechanical and electrical systems, installation techniques, and relevant building codes and regulations. - Excellent leadership and team management skills, with the ability to motivate and guide a diverse workforce. - Strong problem-solving abilities and attention to detail, ensuring high standards of work are maintained. - Excellent communication skills, both verbal and written, with the ability to liaise effectively with various stakeholders. - Relevant qualifications in mechanical and electrical engineering or a related field **What We Offer: - Competitive salary and benefits package. - Opportunity to work on a prestigious project in a vibrant location. - A supportive and collaborative work environment. - Opportunities for professional development and career advancement If you are a proactive and skilled M&E Supervisor looking to make a significant impact on a new build residential project, we would love to hear from you!

Company Description HJ Collection is transforming the asset-backed loan note market with a managed Property Bond portfolio involving multiple developers and projects across the UK. This approach diversifies risk and maximizes potential returns for investors. Role Description This is a fixed term 12 month on-site role for a Site Manager at HJ Collection in Cobham. The Site Manager will be responsible for overseeing the day-to-day operations and management of 2 Projects, one in Cobham and one in Weybridge, ensuring compliance with regulations, and coordinating with multiple developers and stakeholders. You’ll be working with our trade site supervisors. Qualifications Project Management, Construction Management, and Property Development skills Knowledge of regulatory requirements and compliance for property development projects Excellent organizational and communication skills Ability to work collaboratively with multiple stakeholders Experience in managing construction or development projects ​Programme driven indivdual Strong problem-solving and decision-making abilities Bachelor's degree in Construction Management, Civil Engineering, or related field ​SMSTS required ​FIRST Aid at Work required ​CSCS card required ​Performance bonus

The Rock Project, the UK & Ireland's leading rock and pop music school will be opening in early March 2025. We are currently looking for an energetic and passionate Manager to teach & inspire small groups of 7-11 & 12-18 year olds at our Canary Wharf/ Isle of Dogs school on a Saturday. The successful candidate would have good teaching experience in either electric guitar, bass guitar, drums or vocals, and a passion for teaching children aged 7+. They are required to drive to the venue and is responsible for the set up, run and logistics of the session, with help of a Session Assistant. This position involves working with children therefore the successful applicant will be required to apply for an enhanced DBS disclosure, or already hold one that has been issued within the last 3 years. We are looking for someone who: - Is a reliable and professional musician - Has experience and enjoys teaching children in groups of up to 5 students - Can build positive relationships with both adults and children - Has a passion for and have good knowledge of Electric Guitar, Bass Guitar, Drums or Vocals - Is outgoing, friendly, inspiring and able to lead a lesson - Has experience of leading music session within a large group setting (desirable) - Is dependable and committed to providing high quality music education - Is self-employed and hold a UTR (or can register as self-employed) - Has an enhanced DBS certificate (or willing to get one) - Has a commitment to safeguarding - Can drive, with full UK driving license Role of a Session Manager: - Assume control of the van and equipment - Drive the equipment to and from the session - Set up the session in time for the start time - Run the session as stipulated by The Rock Project – 2 hours for Junior Session and 2 hours for Senior Session - Deal with any parent queries at the session, anything ‘admin’ is to be referred to the franchisee - Pack down the gear with care into the van - Report any broken equipment to the franchisee They will also be expected to: - Plan each session and write a schedule of songs for upcoming weeks/ term - Liaise and take charge of the tutors via the Whatsapp tutor group - Mark the quizzes each week - Print out both quiz tables and any new student registration forms (this will be emailed to you) - Provide welcome pack and reg form for new students’ parent when they arrive - Catch up with tutors about how lessons have gone and report back any problems/disruptive students to the franchisee - Be aware of The Rock Project child protection policy during the group hour. Watch out for any students who are struggling. Keep on top of any safeguarding matters. - RUN A GOOD SESSION! Keep it light and fun for all the students! Equipment provided. Salary: £120 per day plus bonus scheme

We are seeking a highly skilled and motivated Construction Project Manager to oversee and manage construction projects from inception to completion. The ideal candidate will possess strong leadership abilities, have experience managing projects and to be excellent time management skills. This role is crucial in ensuring that projects are completed on time, within budget, and to the highest quality standards. Resposibilities: - Working with architects, engineers, and surveyors to create and implement construction plans and schedules - Monitoring the budget to ensure projects are completed within budget - Hiring construction workers and assigning tasks to contractors and subcontractors - Ensuring that staff are working safely and productively - Liaising with clients and construction professionals to arrange schedules and direct activities - Providing progress reports to clients - Tracking activities from the beginning to the end of the project - Resolve any issues or conflicts that arise during the construction process - Negotiating with vendors, suppliers, and subcontractors Qualifications: · Proven experience as a construction project manager or similar role · Strong knowledge of construction processes, materials, and techniques · Excellent communication and interpersonal skills · Ability to effectively manage multiple projects simultaneously · Strong problem-solving and decision-making abilities · Time management skills to meet project deadlines We look forward to receiving applications from candidates who are eager to contribute their expertise in managing successful construction projects.

JOB VACANCY Construction Project Manager CONTRACT TYPE Permanent HOURS 9am to 5pm (with a 30-minute unpaid break) 37.5 hrs per week PLACE OF WORK London (this role involves field work, therefore, your places of work vary) SALARY £40500.00 per annum £20.77 per hour We have an exciting opportunity for a skilled and experienced Construction Project Manager (SOC: 2455). The ideal candidate will be the driving force behind the success, stability and execution of our building projects throughout the entire development process. You will be responsible for the planning, design and construction from commencement to completion and subsequent facilitation of the handover. A creative, pragmatic and imaginative and forward-thinking persona will be expected. Building a solid and dependable team requires clarity of vision and planning, therefore, your organisation skills coupled with the ability to remain calm, collected, and methodical whilst having a clear overall picture of projects will be required. We will help and encourage you to confidently grow within your role within the company as our goal is expansion. Joining us at the beginning of our rapid expansion trajectory, is a great opportunity to pioneer our growth with us. Your great level of attention to detail for all health & safety, COSHH, risk assessment and many other qualities will be part of the great Project Manager you are. Though this role is a 9 am to 5pm role, work patterns may vary, and this will largely be determined by the nature of project being undertaken. The ideal candidate must be flexible and adaptable. Key Responsibilities ● Steering building projects from inception to handover and completion ● Liaison with other I.Chime team members in improving the management processes and structures. ● Procuring construction works including main contracts, enabling works, major packages and specialist trades working closely with I.Chime Management Team. You will also support the generation and approval of tenders. ● You will monitor the progress of our projects, report and report remedial actions to management, effectively manage the project budget and all costs to ensure successful completion within budget estimates coupled with compliance with best practice and meeting the specified quality and standards. ● Your duties will include the preparation of progress reports, incorporation of contractor and consultant project reports and briefing the team. ● You will monitor and update project financial forecasts and cash flows, manage construction project teams, chair meetings with design teams, cost consultants, contractors and other specialists/stakeholders. ● You will occasionally report to the director as required and conduct regular strategic planning and forecast in addition to assembling information for invoicing at the end of projects. ● You will also be able to manage and coordinate construction activities/sites ensuring strict adherence to health and safety on site and that each project is delivered in accordance with the RAMS for the project. ● You will work schedules based on prior discussion with clients, architects, surveyors etc. ● You will be responsible for temporarily hiring, inducting and supervising staff. ● You will conduct forecast assessments of potential challenges and disruptions to ongoing projects, including the impact of traffic and new developments. ● You will be responsible for coordinating and ensuring that materials and construction methods are compliant with specifications and statutory requirements and that there are no deviations from agreed plans. Skills and Qualifications: ● A good academic background is essential; therefore, the prospective candidate will have an undergraduate degree-level qualification. A degree in Construction Management or Civil Engineering or any related subject will be an enhanced advantage. However, an alternative degree-level qualification, with supplementary experience, qualifications and certifications which demonstrate site management, project management, leadership, health & safety compliance, and CSCS manager level approval, will be accepted. ● A minimum of 1 year in building and project management experience, as well as proven project delivery experience at planning and construction stages will be essential. ● A full understanding of project delivery, costs, and programme management in both residential and commercial settings. ● You will have the ability to compile project programmes, review, amend and update them using MS Project, Aster or similar construction programme software. ● Strong communication and interpersonal skills ● A dynamic individual with a pro-active approach and excellent problem-solving skills. ● A hands-on approach and a willingness to work with and alongside the team. ● A proven ability to lead and build strong relationships with internal and external teams. ● An effective team leader and team player with the ability to work autonomously and work under own initiative. ● Excellent design skills and high proficiency at understanding building regulations. ● Willingness to undergo of and on-the-job training. ● Good interpersonal skills and eloquence in English. Those requiring sponsorship, will need to meet the Home Office approved English standards such as the B1 English test. ● DBS Clearance ● Passport/ID ● Right to work ● The closing date for applications is 10 January 2025 Benefits: ● Competent salary £40500 and occasional home-working opportunities depending on business needs. ● Auto pension enrolment with NEST ● Bonus Scheme ● Great opportunities to progress within a growing company. ● 28 days annual leave on a pro-rata basis CONTACT US: **Please send your CV and Cover Letter

The Business Support Manager will play a pivotal role in organising, coordinating, and executing a variety of domestic and international events, including conferences, exhibitions, and award shows. You will oversee the entire event lifecycle, from conception to delivery, managing logistics and ensuring high standards. A proven track record in successful event management in awards or exhibitions, a proactive attitude, and the ability to work autonomously are essential. You will be responsible for meticulous planning and maintaining strong stakeholder relationships to deliver impactful events. In this role, you will navigate multiple projects, ensuring stakeholders are well-informed through excellent communication skills. You will manage timelines, budgets, and deliverables efficiently, fostering key client relationships and identifying opportunities for project enhancement. Your responsibilities will include mitigating risks and keeping projects on course to meet business objectives promptly and within budget. Event Support Manager executes events while ensuring that all logistics requirements are carried out according to the event plans. He/She manages the event plans and works closely with other departments to ensure that all operational requirements of the events are fulfilled. He/She is detailed and resourceful, and possesses excellent problem-solving skills. He/She is able to react quickly to deviations in the event plans. He/She works in a flexible workweek, including weekends, evenings, and public holidays, and is comfortable working in both indoor and outdoor environments, depending on the nature of the events.

Key Responsibilities: Manage and supervise the floor staff. Ensure that all guests receive excellent customer service. Coordinate with the kitchen staff to ensure timely and accurate food delivery. Address customer inquiries, complaints, and feedback in a professional manner. Maintain the cleanliness and organization of the dining area. Train, motivate, and schedule staff to ensure optimal performance and coverage. Monitor inventory levels and collaborate with the management team on ordering supplies. Implement and enforce restaurant policies and procedures. Conduct regular staff meetings to communicate updates and expectations. Requirements Excellent leadership skills. Strong problem-solving and decision-making abilities. Ability to handle high-pressure situations and multitask effectively. Attention to detail and commitment to quality standards. Basic understanding of inventory management and point-of-sale systems.

Job Overview: We are seeking a highly organized and customer-focused Accommodation Manager to oversee the efficient operation of accommodation services. The role requires managing day-to-day activities, ensuring a high standard of service delivery, maintaining property standards, and fostering positive relationships with residents, staff, and service providers. ** Key Responsibilities:** 1. Operational Management: Oversee the daily operations of accommodation facilities, ensuring smooth and efficient functioning. Manage bookings, allocations, and check-in/check-out procedures. Conduct regular inspections to ensure compliance with health, safety, and hygiene standards. ** ** ** 2. Customer Service:** Act as the main point of contact for residents or guests, addressing inquiries and resolving complaints promptly. Foster a welcoming and supportive environment for all residents. Gather feedback and implement improvements to enhance customer satisfaction. ** 3. Staff Management:** Recruit, train, and supervise accommodation staff, ensuring they deliver excellent service. Schedule and delegate tasks to ensure optimal staff performance. Monitor staff adherence to organizational policies and procedures. ** 4. Financial Oversight:** Manage budgets and control costs while ensuring quality service. Handle billing, invoicing, and payment collection accurately. Monitor occupancy rates and optimize revenue generation opportunities. ** 5. Maintenance and Compliance:** Coordinate with maintenance teams to ensure facilities are in good repair and fully operational. Stay updated on regulatory compliance and implement necessary measures. Maintain accurate records of incidents, maintenance logs, and regulatory certifications. ** Key Requirements:** ** Education and Experience:** Proven experience as an Accommodation Manager, Property Manager, or a related role. Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred). Knowledge of housing laws and regulations is a plus. ** Skills and Competencies:** Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Leadership skills to manage and motivate a team. Proficiency in property management software and MS Office. Problem-solving and conflict resolution skills. Other Requirements: Flexibility to work evenings, weekends, or holidays as required. Ability to handle emergencies calmly and efficiently.

The Counter Soho - newly opened fine-casual restaurant in Soho is on a a lookout for experienced Senior Waiters! What you will be doing: Provide exceptional service to guests, ensuring a positive dining experience. Train new waitstaff on service protocols, menu items, and customer interaction techniques. Provide ongoing mentorship and support to junior staff, ensuring consistent service quality Maintain thorough knowledge of the menu, including daily specials, ingredients, and preparation methods. Advise guests on menu choices, accommodate dietary restrictions, and suggest wine pairings or other beverages. Communicate effectively with kitchen staff and management to ensure smooth operation. Coordinate with the front-of-house team to deliver seamless service during peak hours. Provide feedback to management regarding guest experiences, staff performance, and operational issues. Participate in staff meetings and contribute to discussions on service improvements. You have : 2+ years experiences in chef-led restaurant setting Ability to engage with guests in a friendly and professional manner. Strong problem-solving skills to handle customer complaints or issues effectively. Willingness to step in and assist colleagues when needed.

About Us: STAKEHAUS is a vibrant and popular eatery located in the heart of Seven Dials Market. Known for our GREAT STEAKS and BANGING SIDES, we are seeking a dedicated and motivated Duty Manager to join our team and help us maintain our high standards and efficient operations. Key Responsibilities: As a team leader at STAKEHAUS, your day-to-day responsibilities will include cooperating closely with the General Manager, assisting with staff management, and fostering positive working relationships with the team. You will work with the manager and the supervisor to delegate daily tasks, address any arising issues promptly, and supervise staff to maintain high food standards. Ensuring company policies and procedures are followed, you will set a good example for the team. Your duties will also involve opening and/or closing the site, maintaining top health and safety standards, assisting with staff training, and handling customer queries efficiently. Additionally, you will record expenses and invoices, conduct delivery checks, perform pest control checks, and ensure proper stock rotation using the FIFO method. Stock Management: - conduct stock taking on Sunday nights or Monday mornings using the Market Man app. - Input and scan invoices on the Market Man app, ensuring they match deliveries received. - Order stock during the Manager's days off and thoroughly check deliveries to avoid shortages. Operational Support: - Assist the supervisor in the daily running of the kitchen by assigning tasks to staff and ensuring deep cleaning and general cleanliness. - Assist the supervisor to ensure smooth service, excellent customer service, and high food quality. - Send End-of-Day (EOD) reports, check all prep needed, and write a thorough list for the next day. - Communicate with KERB managers on the Manager’s days off regarding any problems or queries. What you need: - Strong organizational skills and attention to detail. - Excellent communication and interpersonal skills. - Ability to work effectively under pressure and handle multiple tasks. - Proficiency with stock management systems, preferably Market Man. What We Offer: - Competitive salary and benefits. - A supportive and dynamic work environment. - A different sort of kitchen environment, open and in the mix - Opportunities for professional growth and development. - The chance to be a part of a passionate team dedicated to providing outstanding food and service.

We are searching for an 2 experienced, passionate and down-to-earth Assistant Chef to join our team for a new opening. PLEASE DO NOT APPLY IF YOU DON’T HAVE ANY EXPERIENCE! The ideal candidate for this position has previous experience in preparing high-quality food, has worked in a cafe environment and is capable of understanding and following instructions from the Head Chef as well as other members of the team. Experience in new shop opening is a plus! The Assistant Chef will be responsible for supporting the team by preparing meals, ensuring that all ingredients are properly stored and maintained and ordering additional food supplies when necessary and run a service independently. Responsibilities: Assist with preparations for food service and bakery. Demonstrate knowledge of food safety practices. Organize and store ingredients and supplies. Annotate food orders for preparation and presentation to the customer. Apply basic knowledge of recipe preparation, presentation, and service to maintain inventory levels of the restaurant. Communicate with other employees regarding food order processing, flow of employees through the kitchen, and any problems. Able to manage kitchen (alongside the rest of the team) on days when head chef is off. The is a full time position and part time position. You need to be able to work on weekends.

Job Description: We are seeking a talented and motivated Project Coordinator to join our dynamic team in the creative industry. The ideal candidate will play a pivotal role in managing various tasks and projects, ensuring that they are executed efficiently and successfully. Key Responsibilities: - Coordinate and manage multiple projects simultaneously, ensuring all deadlines are met. - Liaise with team members, clients, and stakeholders to facilitate effective communication and collaboration. - Organise and maintain project schedules, ensuring all milestones are tracked and achieved. - Assist in the visual and conceptual development of projects, contributing creative ideas and solutions. - Support video editing processes, including organising footage, making edits, and collaborating with editors to ensure high-quality outputs. - Monitor project progress and report updates to relevant parties. Ensure all project documentation is accurate, up-to-date, and easily accessible. - Foster a positive and proactive team environment, encouraging collaboration and creativity. Qualifications: - Excellent communication and organizational skills. - Strong attention to detail and a keen eye for aesthetics. - Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and video editing software (such as Premiere Pro or Final Cut Pro), along with Microsoft Office (Word, Excel, PowerPoint). - Previous experience in the film or creative industry is a plus. - A proactive attitude with the ability to work collaboratively in a fast-paced environment. - Strong problem-solving skills and the ability to think creatively. - Available 24/7 in emergency. - As it is Global program, might need to travel several countries for shooting. Join Us: If you are passionate about bringing innovative ideas to life and making a significant impact in the creative field, we invite you to apply for this exciting opportunity. Your contributions will play a vital role in shaping our projects and enhancing our team's success. This will be short term 4-6 months contract.

The position of a Restaurant manager at Dostana is a full-time role, requiring 35 hours per week and offering an annual salary of GBP39000. The restaurant manager of Dostana will have responsibility for the restaurant's business performance, quality standards, and health and safety, as well as staff and customer satisfaction. The manager will work closely with the head chef and sous chef in planning the menus and ensuring compliance with licensing, hygiene and health and safety legislation/guidelines. The manager will oversee stock levels and ordering supplies. The manager will have to take responsibility for managing staff rotas, handling customer enquiries, and complaints and problem-solving to ensure the standard of the restaurant.

**Join OUR Team!** If you're looking for a fast-paced, dynamic role where you can tackle new challenges, develop a range of skills, and meet people from all over the world, then our Front Desk position could be the perfect fit for you. The Sidney Hotel is a modern independent hotel, in the heart of London, proudly operating for over 45 years. As we continue to grow, we are looking for passionate individuals to join the Sidney family and develop with us. YOUR ROLE: As a Front Desk team member, you will be the first point of contact for our guests, providing a warm welcome and exceptional service to ensure their stay is positive, comfortable, and memorable. Your daily tasks will include but not limited to: - Check In’s / Out’ - Processing reservations and payments. - Answering calls and responding to inquiries, emails and messages. - Managing and resolving guest complaints professionally. - Upselling rooms and services to enhance guest experience. - Liaising with other departments to meet guest needs. - Assisting with luggage storage. - Assisting with concierge and bar services when required. - Problem-solving to ensure smooth operations. QUALITIES WE'RE LOOKING FOR: - Excellent verbal and written English communication skills - High level of enthusiasm, drive, and initiative - Strong organisational skills and the ability to multitask - Ability to stay calm and efficient under pressure - Exceptional customer service skills to handle guest queries - A great team player who communicates well with colleagues - Additional languages are a bonus JOB TYPE: - Permanent BENEFITS: - Concierge commission, gratuity, and end-of-year bonus. - Paid birthday holiday. - Discounts on accommodation and hotel services for you and your family. In line with the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. If you're eager to be part of a supportive and growing team, where no two days are the same, we’d love to hear from you!

Qualifications • English (Required) • Driving Licence (Required) • United Kingdom (Required) • Construction: 5 years (Preferred) Full Job Description Job Title: Handyman Department: Service Team Reporting to: Operations Manager Role Dimensions: You will work closely with our operations team to deliver high quality work that is carried out on time and on schedule. You will report to our operations manager and company directors. Principal Accountabilities: • To always maintaining and delivering top quality customer service and quality of work • Always maintaining a professional and customer service driven service • Hitting customer review targets Knowledge, Skills and Experience: • Highly proficient skill set in plumbing, tiling, electrics, decoration, and carpentry • An excellent approach to customer service and customer care • Highly organised & able to prioritise a varied workload • The ability to work under pressure with excellent attention to detail • Able to demonstrate initiative along with a 'can do’ approach • Great work ethic, ability to be able to work in a small team • Excellent diagnostic and problem-solving skills to identify issues and effectively deal with them Personal Attributes: • Professional and credible ambassador of the Bits Bobs and Odd Jobs values • Ability to mix confidently with our team and the calibre of customers • A winning mentality - demonstrating great drive to achieve outstanding results. • The ability to maintain a consistent high level of work and professional output in times of change. • Comfortable at taking directions, but also able to contribute to strategy and tactical measures. • Ability to work well within a team environment. Job Types: Full-time (Monday - Saturday), Permanent Salary: £33,000.00-£35,000.00 per year Experience: • Construction: 5 years (preferred) Language: • English (required) Licence/Certification: • Driving Licence (required) Work authorisation: • United Kingdom (required)

Job Title: Semi-Independent Placement Support Worker Location: Ashford and Maidstone, Kent Job Type: Full-time, Permanent (Shift-based) Salary: Negotiable depending on experience. Job Overview: As a 24-Hour Semi-Independent Placement Support Worker, you will provide practical and emotional support to young people age 16 - 18 year old placed in semi-independent living settings. These individuals may include young adults and those transitioning from care settings. You will be responsible for ensuring the individuals' safety, well-being, and helping them develop independent living skills. This role will involve a combination of day and night shifts, including weekends, to provide consistent care and support. Key Responsibilities: Support and Empowerment: Assist individuals in achieving personal goals and developing independent living skills, such as cooking, cleaning, budgeting, personal care, and time management. Encourage and support clients in decision-making and problem-solving to increase independence. Promote the emotional, psychological, and social well-being of the individuals, ensuring they feel respected and valued. Monitoring and Reporting: Observe and record the progress, challenges, and achievements of each individual. Ensure accurate records are maintained as required. Provide regular updates to senior staff or case managers regarding any significant changes in the individual's needs or behavior. Report any incidents, safeguarding concerns, or issues promptly in accordance with policy and procedures. Health and Safety: Ensure a safe living environment for all individuals, complying with health and safety regulations. Respond to emergencies and manage crises, using de-escalation techniques and following procedures. Skill Building and Social Inclusion: Support individuals in accessing community resources and social activities to encourage social interaction and integration. Work with individuals to improve life skills such as communication, problem-solving, and personal development. Collaboration and Teamwork: Work as part of a multidisciplinary team, including social workers, psychologists, and healthcare professionals, to ensure holistic care for each individual. Attend team meetings and contribute to care planning, reviews, and updates. Shift-Based Work: Provide 24-hour support, including day shifts, waking night shifts, and sleep-ins as required. Ensure continuity of care during all shifts, maintaining high standards of practice and consistent support. Qualifications & Experience: Essential: Experience in care, support work, or a related field, ideally within semi-independent living or supported accommodation. Knowledge of safeguarding policies and procedures. Excellent communication skills, both written and verbal. Ability to work flexibly and as part of a team. Understanding of the importance of confidentiality and respecting privacy. Ability to manage challenging behaviour and difficult situations. Desirable: Relevant qualification in health and social care (e.g., NVQ Level 2 or 3, Diploma in Health & Social Care). First aid certification. Experience supporting individuals with learning disabilities, mental health conditions, or other specific needs. Personal Qualities: Compassionate, patient, and empathetic. Resilient and able to manage stressful situations. Proactive and able to work independently with minimal supervision. Strong organisational skills and attention to detail. Additional Information: A valid DBS (Disclosure and Barring Service) check will be required for the successful applicant. The role involves shift work, including evenings, weekends, and potentially sleep-in shifts. If you are passionate about empowering individuals and helping them achieve their full potential, we encourage you to apply and join our dedicated team.