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Description Badiani is an Italian brand with Gelateria's in the UK, Italy and Spain! We were founded in 1932 and entered the UK market in 2016. We now bring joy and colour to the lives of thousands daily through our beautiful concept stores and award-winning gelato!! We are a fast growing business and are entering more exciting markets in 2024 whilst growing our E-commerce and B2B platforms. We now have outlets across London and a Gelato Lab to share our amazing products with a wider customer base. What you will be doing: The Maintenance Technician at Badiani plays a crucial role in ensuring the smooth operation of our gelato stores by managing maintenance tasks and promptly addressing equipment issues. This position requires a versatile individual who can effectively handle both maintenance responsibilities and on-site repairs across multiple locations. Key Responsibilities: - Maintenance Management Develop and execute a comprehensive maintenance schedule for all Badiani locations to ensure optimal functionality of equipment and facilities. Conduct regular inspections of equipment, machinery, and facilities to identify any maintenance needs or safety concerns. Coordinate with external vendors and contractors for specialised repairs or maintenance services when necessary. Maintain accurate records of maintenance activities, including repairs, inspections, and service contracts - On-site Repairs Respond promptly to maintenance requests from store managers or staff to address equipment malfunctions or breakdowns. Diagnose mechanical, electrical, or plumbing issues and implement effective solutions to minimize downtime and ensure operational efficiency. Perform routine repairs and preventive maintenance tasks on coffee machines, refrigeration units, and other equipment as needed. Troubleshoot equipment problems and provide technical support to store personnel as required. - Inventory Management Monitor inventory levels of spare parts, tools, and supplies necessary for maintenance and repairs. - Health & Safety Compliance Adhere to all health and safety regulations and protocols to maintain a safe working environment for employees and customers. Conduct regular safety inspections and implement corrective actions to address any identified hazards or compliance issues. Ensure that all maintenance activities are carried out following industry standards. Key Requirements: Proven experience in maintenance and repair work, preferably in a hospitality or retail environment. Strong technical skills in mechanical, electrical, and plumbing systems. Ability to prioritize tasks and manage time effectively in a fast-paced, multi-location setting. Excellent problem-solving abilities with a proactive approach to resolving issues. Good communication skills and the ability to work collaboratively with store teams and external vendors. Flexibility to work evenings, weekends, or on-call as needed for emergency repairs or scheduled maintenance. Good skills in using email systems for communication and coordination with team members, store managers, and external vendors. Good skills in Microsoft Excel for data analysis, reporting, and inventory management tasks. What you will get: Salary £32,000-£35,000 dependent on experience £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! Employee Assistance Programme - our 24/7 counselling support provider
Enovis™ (formerly DJO Global) is an innovation-driven growth medical technology company that develops clinically differentiated solutions that deliver measurably better patient outcomes and more efficient workflows. A culture of continuous improvement, talented employees and innovation is the driving force behind the company's products, services, and integrated technologies for an active lifestyle. We're looking for a junior repair technician to join our UK team! This person will assist our team in troubleshooting, building, repairing and/or testing a wide range of electronic and/or precision medical equipment in a workbench environment. You will work with the warehouse team to ensure that high-quality work is delivered within agreed timelines. The primary focus of this role is to maintain after sales activities and achieve Customer satisfaction. Your Responsibilities: - Establish failure finding faults on returned devices. - Perform mechanical/electrical repairs. - Complete functional testing. - Administer paperwork for traceability of the repairs (Oracle, Agile) and for shipping documents (customer reports, delivery documents, customs clearance). - Manage reprocessing of our Rental/Loan/Trial fleet of devices. - Assist with spare part warehouse inventory and management. - Support the warehouse team for end of period. - Accompany the field sales team on customer visits on request. - Work closely with the customer service teams. - Assist in documentation preparation for QA. - Support on analysis reports and feedback adequate information. Requirements : - Technical education diploma or equivalent. - Certificate in electronics/repair program preferred. - Ability to troubleshoot, test and repair technical equipment. - Ability to work independently. - Good organizational skills and the ability to multi task. - Good analytical, communication and reporting skills. - Awareness of electrical and mechanical health and safety issues. - Self-organized, problem-solving, team player, and motivated. - Available to travel abroad for training.
Job title: IT technician Salary: 39,000 Job type: Permanent - 35 hours per week / Monday to Friday (9am to 5pm). Maintain safety at work by following safety standard of codes and legal regulations. To configure, repair, install, replace, service and analyse various different electronic systems and equipment to ensure optimal performance. To perform routine inspections, calibration and preventive maintenance on electronic devices and equipment to ensure optimal performance and longevity and provide technical support on site or remotely as required. To be able to handle troubleshooting issues by way of phone call or webchat. To provide tailor made plan to match the customer specification requirement for network installations. To prepare and provide installation drawing to the customer and updating documentation until approval is provided. Conduct thorough testing and quality checks on repaired devices to ensure functionality and adherence to quality standards.
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We are a new nail salon located in Northfields, Ealing offering an elevated, quality and high premium manicure and pedicure to customers in beautiful surroundings with state of the art equipment. Opening in late May 2024. Full time and Part Time staff required. We are currently looking for an enthusiastic, skilful and creative nail technician to join our new team. The candidate must be able to offer a professional and excellent customer service creating a positive and relaxing experience for our clients. As a nail technician we also require you to do manicures, pedicures, nail shaping, cuticle care and nail art designs, it would be great if you can give beauty services like waxing, threading, facials etc. We will be focusing on cleanliness and sanitation standards for all tools, equipments and workstations and at all times must this be maintained. Advise and communicate with clients nail care and certain products suitable for them. Must be able to work in a team environment. Qualification/Responsibilities: Must have at least 6 months experience as a Nail Technician. Have Level 2 or 3 or higher. Maintain clean and tidy work station at all times. Provide excellent communication and customer service.
Description Badiani is an Italian brand with Gelateria's in the UK, Italy and Spain! We were founded in 1932 and entered the UK market in 2016. We now bring joy and colour to the lives of thousands daily through our beautiful concept stores and award-winning gelato!! We are a fast-growing business and are entering more exciting markets in 2024 whilst growing our E-commerce and B2B platforms. We now have outlets across London and a Gelato Lab to share our amazing products with a wider customer base. What you will be doing: Our Handyman or Maintenance Technician at Badiani plays a crucial role in ensuring the smooth operation of our gelato stores by managing maintenance tasks and promptly addressing equipment issues. This position requires a versatile individual who can effectively handle both maintenance responsibilities and on-site repairs across multiple locations. Key Responsibilities: - Maintenance Management Develop and execute a comprehensive maintenance schedule for all Badiani locations to ensure optimal functionality of equipment and facilities. Conduct regular inspections of equipment, machinery, and facilities to identify any maintenance needs or safety concerns. Coordinate with external vendors and contractors for specialised repairs or maintenance services when necessary. Maintain accurate records of maintenance activities, including repairs, inspections, and service contracts - On-site Repairs Respond promptly to maintenance requests from store managers or staff to address equipment malfunctions or breakdowns. Diagnose mechanical, electrical, or plumbing issues and implement effective solutions to minimize downtime and ensure operational efficiency. Perform routine repairs and preventive maintenance tasks on coffee machines, refrigeration units, and other equipment as needed. Troubleshoot equipment problems and provide technical support to store personnel as required. - Inventory Management Monitor inventory levels of spare parts, tools, and supplies necessary for maintenance and repairs. - Health & Safety Compliance Adhere to all health and safety regulations and protocols to maintain a safe working environment for employees and customers. Conduct regular safety inspections and implement corrective actions to address any identified hazards or compliance issues. Ensure that all maintenance activities are carried out following industry standards. Key Requirements: Proven experience in maintenance and repair work, preferably in a hospitality or retail environment. Strong technical skills in mechanical, electrical, and plumbing systems. Ability to prioritize tasks and manage time effectively in a fast-paced, multi-location setting. Excellent problem-solving abilities with a proactive approach to resolving issues. Good communication skills and the ability to work collaboratively with store teams and external vendors. Flexibility to work evenings, weekends, or on-call as needed for emergency repairs or scheduled maintenance. Good skills in using email systems for communication and coordination with team members, store managers, and external vendors. Good skills in Microsoft Excel for data analysis, reporting, and inventory management tasks. What you will get: Salary £32,000-£35,000 dependent on experience £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! Seasonal social events Regular competition incentives Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! Employee Assistance Programme - our 24/7 counselling support provider
We are currently seeking a skilled and certified Portable Fire Extinguisher Engineer to join our team. As a Portable Fire Extinguisher Engineer, you will be responsible for inspecting, maintaining, and servicing portable fire extinguishers to ensure they are in proper working condition and comply with safety regulations. Responsibilities: Conduct routine inspections and maintenance of portable fire extinguishers according to relevant standards and regulations (e.g., NFPA 10). Perform hydrostatic testing, refilling, and recharging of fire extinguishers as needed. Identify and troubleshoot issues with fire extinguishers, and perform repairs or replacements as necessary. Install new fire extinguishers and provide training to clients on proper usage and maintenance. Maintain accurate records of inspections, tests, and services performed using company software or documentation. Collaborate with the sales and customer service teams to provide technical support and recommendations to clients. Stay updated on industry standards, regulations, and best practices related to fire extinguisher servicing and maintenance. Participate in training and professional development opportunities to enhance technical skills and knowledge. Requirements: Certified Portable Fire Extinguisher Technician or equivalent certification. Previous experience in fire protection or a related field is preferred. Knowledge of portable fire extinguisher types, classifications, and maintenance procedures. Strong mechanical aptitude and troubleshooting skills. Excellent attention to detail and organizational skills. Ability to work independently and as part of a team. Effective communication and customer service skills. Valid driver's license and clean driving record. Ability to lift and carry heavy objects and work in various environments. Joining our team offers the opportunity to work in a specialized field and make a valuable contribution to fire safety. If you are a certified Portable Fire Extinguisher Engineer with a commitment to quality and compliance, we invite you to apply for this position. Please submit your resume and cover letter detailing your relevant experience and certifications. We look forward to hearing from you!
Diagnostic Technician: Specializes in identifying and troubleshooting mechanical and electrical issues in vehicles using diagnostic tools and equipment. Maintenance Technician: Performs routine maintenance tasks such as oil changes, filter replacements, tire rotations, and fluid checks to keep vehicles running smoothly. Repair Technician: Repairs and replaces faulty parts, such as brakes, engines, transmissions, and exhaust systems, using hand tools, power tools, and specialized equipment. Customer Service Advisor: Interacts with customers, assesses their vehicle issues, provides cost estimates, and communicates repair options and timelines. Shop Manager: Oversees the operation of the repair shop, including scheduling, ordering parts, managing inventory, and ensuring quality workmanship and customer satisfaction. Quality Control Inspector: Inspects completed repairs to ensure they meet safety standards and quality requirements before returning vehicles to customers.
We are looking for an experienced & reliable Technician to join our team at Walton Bridge Garage Shepperton. Applicants must have a clean licence and be able to work in a fast pace environment. Roles includes but is not limited to Diagnosis Service Repair Keeping Bay tidy MOT licence is a bonus If probation passed will pay for MOT tester training Salary negotiable on experience (£25-40k basic with optional overtime available) Free MOT on vehicle Discounted rates on parts Use of ramps for personal repairs Uniform provided Our opening hours are Mon-Fri 8am-5pm (Saturday 8am-2pm)
Someone who is great with customer service and at serving quality with nails
YOU ARE: · You are friendly, hardworking, and approachable? . Local to the Sutton area in London. · You are calm, professional, and patient even in stressful situations? · You have a clean DBS record and full clean UK driving license? · Can work outside in all weather? · Speak fluent English and have good verbal & written communication skills? WE ARE: · A South-West London exterior cleaning company. · We deliver residential and commercial specialist exterior cleaning projects including roof and gutter clearing, paint & graffiti removal, brick cleaning, render cleaning and stone cleaning. · We work on Listed & Heritage Buildings, new homes, healthcare and care homes, schools and Universities and large-scale commercial buildings & housing developments. · If you want the chance to enhance your skills into the best that you can be, you’re looking for a promising, encouraging environment to develop your career (and you like the sound of us!) then apply for this job NOW and see where this opportunity could take you! THE JOB INVOLVES: · Early starts at our office/ yard in Sutton. · Daily use of company software for updating job sheets, timesheets and more · Driving across London, Surrey, Kent & Southeast of England to site locations where you will be required to carry out various cleaning tasks. · Working in Full PPE is required, and you must respect H&S principles. · Taking before and after pictures and videos · Using specialist pressure washing and steam cleaning equipment and machinery some of which is van mounted. · Delivering a good exterior cleaning service to our clients. · Occasional overnight stays and weekend work · Regular attendance at team meetings and 121 meetings to generate ideas and share feedback. · Regular vehicle and equipment maintenance WE NEED SOMEONE WITH: 1. Positive Attitude a) You must be hard working with a helpful 'can do attitude'. b) You must be friendly and professional to team members and clients. c) You must want to work. Overtime available will be available along with opportunities to earn more money through performance related bonuses. 2. Good Capability a) You must speak, read and write English to a good standard. b) You must be physically fit, healthy and strong enough to move large and sometimes heavy equipment. c) You must have a clean UK driving license and have experience driving vans around London. d) You must live near Surrey/ South London and be able to start at our base in Sutton at 7am. 3. Solid Experience a) You must have experience with pressure washing steam cleaning equipment essential. b) You must have experience working from heights. c) You must have experience driving vans and larger vehicles. d) You must have experience working outside all-weather. WE ARE OFFERING: · A starting salary of £29,000 (Depending on experience and qualifications for example CSCS PASMA, IPAF, Working at heights, Coshh awareness etc) · A follow-on salary of £30,000 - £35,000 after qualification period · Company Sick Pay scheme · Company pension · Monday to Friday, 8-hour shifts · Overtime pay · Ongoing training and development opportunities
🌟 Join Our Team as a Nail Technician! 🌟 Are you passionate about nail care and beauty? Do you have a flair for creativity and love making clients feel pampered and polished? We're seeking a talented Nail Technician to join our dynamic team and help our clients look and feel their best! 🔹 Position: Nail Technician 🔹 Full-time/Part-time options available What You'll Do: ✨ Perform high-quality manicures, pedicures, and nail enhancements ✨ Provide personalized nail care services based on client preferences ✨ Educate clients on proper nail care techniques and products ✨ Maintain a clean and organized workstation ✨ Stay up-to-date with the latest nail trends and techniques Salary to be discussed.
🌟 Join Our Team as a Professional Nail Technician! 🌟 Are you passionate about nail care and beauty? Do you have the skills to create stunning nail designs and provide exceptional client service? We're looking for talented Nail Technicians to join our team! At Blossom & Bloom Salon, we strive for excellence in everything we do. As a Nail Technician with us, you'll have the opportunity to showcase your creativity and expertise while providing top-notch nail services to our valued clients. Looking for 3 Professional Nail Tech who can do everything about nail arts, acrylic, extension and so on.
We are looking for a colour technician that can provide all colour services - tints - fashion colours - highlights - balayage - creative colour
Responsibilities: · Install, configure, and set up computer systems, peripheral units (such as printers, scanners, and external storage devices), routers, switches, firewalls, servers and software applications according to customer requirements. · Provide technical assistance to customers and colleagues regarding computer hardware, software, and peripheral devices. · Troubleshoot and resolve technical issues efficiently to minimize downtime and ensure customer satisfaction. · Install, configure, and set up computer systems, peripheral units (such as printers, scanners, and external storage devices), and software applications according to customer requirements. · Ensure all installations adhere to industry standards and best practices. · Perform routine maintenance tasks, including system updates, software patches, and hardware upgrades, to optimize system performance and security. · Conduct regular inspections and preventive maintenance to identify and address potential issues before they escalate. · Stay up-to-date with the latest trends, technologies, and products in the IT industry, particularly those related to computers, peripheral units, and software. · Assist customers in selecting the right products and solutions to meet their specific requirements. · Provide guidance on product features, compatibility, and functionality to ensure customers make informed purchasing decisions. · Collaborate with sales staff to promote IT products and services, answer technical queries, and address customer concerns effectively. · Monitor inventory levels of IT products and accessories, and assist with stock replenishment, merchandising, and organization within the retail store. · Maintain accurate records of customer interactions, service requests, and product inventory using appropriate software tools and systems. · Generate reports on sales performance, service activities, and inventory status as required by management. · Adhere to company policies, procedures, and guidelines related to IT security, data protection, and customer privacy. · Implement measures to safeguard sensitive information and prevent unauthorized access or data breaches. · Collaborate with colleagues across various departments, including sales, customer service, and technical support, to deliver a seamless and cohesive customer experience. Communicate effectively with team members to share knowledge, coordinate tasks, and address any issues or challenges that arise. Requirements & Skills: · High school diploma or equivalent; bachelor’s degree in computer science or related field preferred. · Proven experience in IT support, technical troubleshooting, and customer service, preferably in a retail environment. · Proficiency in computer hardware, software installation, and troubleshooting techniques. · Strong communication skills, both verbal and written, with the ability to convey technical information in a clear and understandable manner. · Have knowledge of ISO 90001 and ISO 27001. · Must have good knowledge of GDPR. · Excellent interpersonal skills and a customer-focused mindset. · Detail-oriented with the ability to multitask and prioritize tasks effectively. · Familiarity with inventory management systems and retail operations is desirable. Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or similar credentials are a plus.
Are you passionate about nails and love creating beautiful designs? We're looking for a talented nail technician to join our team at 69 Nail Studio. As a nail technician, you'll provide top-notch manicures, pedicures, and nail art to our clients. You'll also ensure a clean and sanitary environment, maintain inventory, and stay up-to-date with the latest nail trends. If you're a skilled nail artist with excellent customer service skills, we'd love to have you on board! 💅✨
We are a small private business, we provide pest control / hygiene reports for restaurants and food stores according 'The Food and Safety Act 1990 and Food Safety Regulations 1995'. The work includes visiting up to 12 stores in a day carrying out inspections and pest control services. The work is very flexible and start times can vary from 9-11 and finish times from 4-8. We are looking for mobile technicians on motorbike or scooter! Perks: - Flexible days and hours, work when you like! - All pest control equipment is provided. - No qualifications or experience needed. - Petrol and an average service fee/ mileage is paid for. Requirements: - Good English speaking, reading and writing skills. - Own a motorbike or scooter with a storage box or carry rack. - Living in East London area. - Has a phone with mobile data contract and can use for communications.
Looking for a Level 3 qualified technician or qualified by experience to join our team
About Us: SharpEagle Technology is a leading Industrial Safety products supplier and installation company with focus on Forklifts and Cranes. Our focus is to install safety devices on material handling equipments. Our commitment to excellence extends beyond automotive services, as we also specialize in security solutions such as CCTV installations. We are currently seeking a skilled Electrical Technician with expertise in automotive electrical systems as well as CCTV installation and maintenance. Role Overview: As an Electrical Technician with CCTV expertise, you will be responsible for diagnosing, repairing, and maintaining electrical components and systems in vehicles, as well as installing and servicing CCTV systems for our clients. This role requires a strong understanding of automotive electrical systems and the ability to apply that knowledge to CCTV installations and repairs. Key Responsibilities: - Diagnose and repair electrical problems in vehicles, including wiring issues, faulty components, and electrical system malfunctions. - Perform routine maintenance on automotive electrical systems, including inspections and testing. - Install, configure, and maintain CCTV systems at customer locations, ensuring proper functionality and security. - Troubleshoot CCTV system issues and provide timely solutions to minimize downtime. - Collaborate with other technicians and team members to complete projects efficiently and effectively. - Keep accurate records of work performed, parts used, and customer interactions. - Provide technical support and assistance to customers regarding automotive electrical systems and CCTV systems. - Stay updated on new technologies and advancements in automotive and CCTV industries. Requirements: - Proven experience as an Electrical Technician in the automotive industry. - Strong knowledge of automotive electrical systems, including wiring diagrams, schematics, and troubleshooting techniques. - Experience in CCTV installation, configuration, and maintenance. - Proficiency in using diagnostic tools and equipment for automotive electrical work. - Ability to work independently and as part of a team in a fast-paced environment. - Excellent problem-solving skills and attention to detail. - Certification or degree in Automotive Technology or related field preferred. - Familiarity with CCTV system components and configurations. - Valid driver's license and clean driving record. Benefits: - Competitive salary and benefits package - Opportunities for career growth and advancement - Training and development programs - Supportive work environment - Employee discounts on automotive services and products We thank all applicants for their interest in this position; however, only those selected for an interview will be contacted. Our company is committed to diversity and inclusion in the workplace. We encourage applications from individuals of all backgrounds and experiences.
We are looking for a motivated and friendly individual to join our beauty team in the heart of Shoreditch. The position being offered is for a nail technician. We pride ourselves on making our clients comfortable, calm and happy - we looking for someone with a positive attitude and good vibes! Requirements: A minimum of 1 years’ experience as a nail technician Perform manicures and pedicures, gel manicures, gel nail extensions, nail art Excellent customer service skills Punctuality & reliability is an absolute must Fluent in spoken English
Fruittii London - The hair & Nail Salon is a friendly non-judgmental environment that prides itself on being gender-neutral and catering to all hair types. Our signature creative colour work has reached out worldwide thanks to our thriving social media platforms. Our business stands above all things for inclusivity, equality and freedom of self-expression. We have now opened a nail bar looking for a Nail Techs to rent out the Bar. A chance to grow your client base with a clientele and a place you can grow as your own independent business in a fun comfortable creative eniviroment. Requirements - Own Client Base - Able To Offer A Broad Range Of Nail Services Including Nail Extensions - Friendly Customer Care - Speaks English - Organised/ Clean Tidy Work Space/ Work Environment Costs £50 Per Day Chair Rental Minimum 5 Days Per Week
We are looking for a skilled Motor Vehicle Technician to join our busy workshop team. We are a busy garage and MOT Test centre in East Hanningfield, near to Chelmsford and South Woodham Ferrers. Providing high customer service and catering for all our customers needs; be it a car or commercial vehicle. We require an experienced technician, who is confident to work on or service a variety of vehicles; and be able to carry out Cam-belt replacements/clutches without supervision.
Looking a women nails technician • Must have good experience with nails manicure and pedicure with shellac . • Must work in london more than 2 years experience. • On time and responsible 🕰️ • Friendly and good service and quick service •Must have certificate 🚫if you don’t have experience don’t apply this job.
Are you looking for a new role as a Nail Technician in an award-winning business where you can work in beautiful surroundings, build a career and enjoy the best benefits in the industry? Then join us at Townhouse, London’s most talked about luxury nail salon brand! What we offer: A role that fits around you! We understand everyone’s availability is different, and at Townhouse we offer all types of shifts patterns: Full Time, Part Time, Weekdays only, Weekends only - even a 9 to 5. • Up to £12.50 per hour, plus keep 100% of any tips • Private healthcare and wellness support, including free telephone & video GP appointments, physiotherapy and treatment in private hospitals • Shopping discounts on some of the largest brands to save you money everyday, including ASOS, M&S and Apple • Birthday Pamper Party: During your birthday month, bring a friend for a free signature manicure/pedicure and a glass of bubbles! • Social budget every month - expect treats, lunch at work or a night out! • An extra day of paid holiday on your annual allowance for every whole year you have been with Townhouse - up to 5 extra days! • 75% discount on treatments for yourself and immediate family • 50% off ELEMIS products • Industry leading training & development to grow your skills • Genuine career development to Shift Leader, Salon Manager, Trainer and beyond! • Interest free advance on your monthly salary • Earn up to £550 for referring your friends for a job at Townhouse • Sponsorship or entering nail competitions Your role as a Townhouse Nail Technician is to be an ambassador for the brand. You’ll be passionate about providing high-quality manicures and pedicures. You will also be able to build relationships with clients and provide excellent customer service. You’ll also assist with general salon duties such as keeping the salon presentable, replenishing stock and ensuring the highest standards of cleanliness. Whether you’re currently a nail technician, manicurist, or nail artist, if you’re looking to take the next step in the UKs fastest growing premium nail salon brand then apply today! As an equal opportunity employer we consider all applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin or disability status. We're committed to creating a diverse and inclusive workplace where everyone feels welcome, respected and valued. We believe that our employees' unique perspectives and experiences make us a stronger company.