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  • Cluster Maintenance Manager
    Cluster Maintenance Manager
    hace 13 horas
    £71750 anual
    Jornada completa
    Temple, London

    Job Ref: 13423 Branch: Apex Temple Court Hotel Location: Apex Temple Court Hotel, London Salary/Benefits: Competitive Pay plus excellent company benefits and perks. Contract type: Permanent Hours: Full Time Shift pattern: 5 out of 7 Hours per week: 40 Posted date: 05/08/2026 Closing date: 16/09/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Cluster Maintenance Manager for Apex Temple Court and Apex City of London Hotel. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality – it's what brings the spark, the curiosity, and the human touch to every interaction. Role Overview Our Cluster Maintenance Manager will always be motivated and highly engaged to provide personalised 'world class' customer care and service to all guests, team members, clients and directors, in line with our brand standards and procedures – ensuring every guest request is completed promptly and decisively, and aspiring to make the impossible, possible. As part of the senior leadership team, you will be responsible for leading a multi-disciplined maintenance team in the delivery of the short and long-term planning and management of the engineering operations for the cluster properties, across both the front and back of house. You will ensure an efficient and economic running of the engineering disciplines, supplying services as required to the entire operation and maintaining equipment, building and utility services in optimum condition. This role will include operational cluster shift coverage across a seven-day senior duty management rota and working between properties on a rotational basis. Main Responsibilities • Lead the planning, scheduling and delivery of all preventative and reactive maintenance programmes across accommodation, public areas, and mechanical and electrical plant systems, • Develop and deliver annual OPEX, CAPEX, repair and refurbishment plans, on time and within budget, • Proactively control maintenance consumable costs against departmental budgets and revenue performance, • Drive product quality standards and property upkeep through regular strategy meetings, performance reviews and continuous improvement, • Oversee the implementation and ongoing use of the Engineering Management System (LOGIT / CAFM Explorer) to support efficiency and compliance, • Achieve monthly Net Promoter and Guest Review Index targets, maintaining exceptional standards of presentation and attention to detail, • Lead health, safety, compliance and building security activity, ensuring all statutory requirements, audits and inspections are met, • Produce clear cost-benefit analyses and business cases to support capital investment decisions, • Coach, train and develop the engineering team to maximise productivity and service quality, • Collaborate with hotel leadership and external stakeholders to deliver strategic objectives, support community initiatives, and promote apprenticeship and talent development About You As Cluster Maintenance Manager, you will show initiative, be able to prioritise your workload, and have an organised and methodical approach to your work. You will have an excellent understanding of Health and Safety in the workplace, plus a good understanding of legal compliance and record keeping. This role is based across our London Cluster, and you will support other Lead Engineers within the wider cluster. We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role as you begin your journey with us. To excel within this role, you will have: • Clear and influencing communicator with the ability to interact across all levels, • Ability to adapt and drive a continuous growth and transformational mindset, • Strong organisation skills with the ability to multitask, • Thorough knowledge of all types of mechanical equipment such as chillers, boilers, water softeners, refrigeration and HVAC equipment, • A cost-efficient and profit-driven approach, • The ability to identify and manage the best resources to achieve targets, • The ability to translate strategies into practical plans, • Confidence deploying time-in-motion exercises to ensure optimum cost engineering, • A track record of building and developing a guest-centric team culture, • A strong understanding of related H&S building and engineering requirements, • A coaching, supporting and challenging approach to deliver operational targets, • The ability to create an open environment Benefits You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits, which includes: • 35 days holiday, • Access to an external Employee Assistance Programme, • In-house company interactive employee communication app, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working, • Training and development from day one, • £200 referral bonus when your friends or family join the team And once you smash your probation, you'll also receive: • Contributions to a pension scheme, • Involvement in our employee recognition schemes, • 50% discount in our restaurants, • Annual anniversary complimentary guest experience – overnight stay and dinner for two, • Cycle to Work Scheme, • Discounted room rates, • Spa discount, • Life Assurance Cover Come and join our team, guided by our values of trust, friendliness, teamwork, and passion – the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. This role is not eligible for sponsorship under the Skilled Worker visa route. However, candidates who were granted Skilled Worker status prior to 22 July 2025 who have had continuous permission may still qualify for sponsorship. About Apex Temple Court Hotel Apex Temple Court Hotel is just seconds from Fleet Street. This hotel is perfect for visiting Theatreland, Covent Garden or London's business districts in the square mile. Tucked away in an intimate, contemporary space just beyond the reception of Apex Temple Court Hotel, Chambers Restaurant is perfect for any occasion. Chambers' menu is focused yet diverse: Canape options set the table for traditional mains with a modern twist, as the culinary team covers the spectrum of European cuisine. Chambers' unique settings include an artful main dining room with innovative lighting schemes and a charming outdoor dining space in the hotel's courtyard, surrounded by historic Temple Court buildings.

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  • Air Conditioning Installer / Engineer – £60,000–£85,000 (DOE)
    Air Conditioning Installer / Engineer – £60,000–£85,000 (DOE)
    hace 7 días
    £60000–£85000 anual
    Jornada completa
    Harringay Warehouse District, London

    Job Description: We are Daikin D1+ Installers specialising in high-end residential and commercial installations, including concealed ducted systems, bespoke ductwork, splits, multi VRV/VRF, Chillers & AHU'S systems. We’re looking for a fully qualified, experienced in the uk, and professional Air Conditioning Installer / Engineer who can deliver work to the highest standard. This is not a trainee role – we are offering top pay for top ability and top quality only Requirements – You Must Have • Minimum 10+ years hands-on experience installing and commissioning (In the uk), • F-Gas Category 1 certification (essential) – but F-Gas alone is not enough., • NVQ Diploma in Installing and Maintaining Air Conditioning and Heat Pump Systems (or equivalent qualification)., • CSCS card (essential)., • Full UK driving licence., • Proven ability to install, commission and fault find split, multi-split, VRV/VRF systems., • Strong understanding of the refrigerant cycle and the ability to use service checkers confidently., • Ability to fault-find and test components on VRV/F systems, AHUs, and chillers., • Competence with pressure testing, vacuuming, charging, and commissioning to manufacturer standards., • Ability to read and interpret wiring diagrams, refrigerant charts, and installation schematics., • Excellent attention to detail, reliability, and pride in workmanship., • Strong communication skills and a professional approach with clients and colleagues. Desirable (but not essential) • PASMA / IPAF certification., • Electrical knowledge., • Experience managing or mentoring junior engineers., • Background in servicing and maintenance of VRV, chiller, or AHU systems., • Manufacturer training certificates (e.g. Daikin, Mitsubishi). Tools & Equipment • Engineers are expected to have their own hand and service tools, including gauges, vac pump, and flaring equipment. Having a complete professional tool kit will be reflected in your pay level., • Company van, fuel card, and specialist tools can be provided for the right candidate. Role Overview You will be responsible for: • Full installation, commissioning, and testing of air conditioning systems (split, multi-split, VRV/VRF)., • Diagnosing and rectifying faults on VRV systems, AHUs, and chillers., • Ductwork and condensate routing, ensuring a neat and professional finish., • Working on premium residential and light commercial sites., • Completing digital reports and photo documentation to a professional standard. What We Offer • £60,000–£85,000 salary, depending on experience, skill, and tool ownership., • Company van, fuel card, uniform, and tools (for the right candidate)., • Regular work with a Daikin D1-approved installer., • Door to door pay, • Bonus holidays (dependant on performance), • Opportunities for manufacturer and advanced training., • Supportive, professional working environment with long-term stability. About You You take pride in your work, understand what a proper installation looks like, and don’t cut corners. You’re professional, punctual, and capable of representing the company to clients. If you’re an experienced air conditioning engineer looking to be paid what you’re worth and work with a company that values quality over quantity, we want to hear from you. Job Type: Full-time Benefits: • Employee discount, • Free parking, • On-site parking, • Relocation assistance Work Location: In person

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  • General Manager
    General Manager
    hace 16 días
    £40000–£45000 anual
    Jornada completa
    London

    General Manager – PYRÁ Location: Queen’s Park, LondonRole Type: Full-time, senior leadership position Role Overview The General Manager is the operational and cultural lead of PYRÁ, responsible for delivering exceptional guest experiences, driving commercial performance and ensuring smooth day-to-day operations across the restaurant, bar, private dining and events. This role requires a hands-on, people-first leader with strong commercial awareness, capable of running a high-energy hospitality venue while protecting brand standards, profitability and team morale. Key Responsibilities: Operations & Service Excellence Oversee all front-of-house and venue operations, ensuring consistently high service standards.Lead daily service across lunch, dinner, brunch, events and private hire.Act as the senior point of contact on-site for guests, suppliers and partners.Ensure compliance with all health & safety, licensing, food safety and legal requirements.Maintain venue presentation, ambience, music levels and guest flow in line with PYRÁ’s brand. Team Leadership: Recruit, train, manage and retain a high-performing FOH and management team.Set clear expectations, rotas and performance standards.Lead by example on the floor during service.Conduct regular team briefings, reviews and development sessions.Build a positive, accountable and motivated team culture. Financial & Commercial Management Own weekly and monthly P&L performance with the owner.Manage labour costs, GP targets, stock control, and wastage.Maximise revenue through covers, events, upselling and smart scheduling.Oversee till accuracy and financial controls.Contribute to pricing strategy and menu engineering alongside the Head chef and owner. Events & Private Hire Oversee the planning and delivery of private events, weddings, brand activations and parties.Work closely with the events team to ensure flawless execution on the day.Act as senior host for key events when required.Ensure events align with brand positioning and profitability targets. Brand, Guest Experience & Reputation:Protect and elevate the PYRÁ brand across service, tone and guest interaction.Handle guest feedback, complaints and reviews professionally and proactively.Drive repeat business, community engagement, and local reputation.Support marketing initiatives, launches and experiential events. Systems & Processes Implement and maintain clear SOPs across FOH and operations.Improve efficiency through systems, scheduling and process optimisation.Liaise with suppliers and contractors.Support the owner with reporting, forecasting and strategic planning. Key Skills & Experience Proven experience as a General Manager or senior hospitality manager.Strong background in premium casual dining, events-led venues or destination restaurants.Commercially astute with solid P&L understanding.Confident leader with excellent people management skills.Strong knowledge of wine.Calm under pressure, organised and solutions-focused.Excellent communication and guest-facing presence.Passion for food, wine, music and hospitality experiences.

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  • Plumbing / Heating Engineer
    Plumbing / Heating Engineer
    hace 24 días
    £30000 anual
    Jornada completa
    London

    Location: London and South East England Job Type: Full-Time | Permanent Salary: £30,000per annum + Overtime + Company Van + Benefits About the Role We are seeking an experienced Mobile Air Conditioning Engineer to join our expanding team. This is an excellent opportunity for a motivated engineer who takes pride in delivering high-quality service and maintenance across a varied portfolio of commercial properties. The successful candidate will be responsible for carrying out planned preventative maintenance (PPM), reactive repairs, fault finding, and occasional installation work on a wide range of air conditioning equipment. Key Responsibilities • Carry out planned preventative maintenance (PPM) on commercial air conditioning systems., • Diagnose faults and complete repairs efficiently., • Service and maintain split, multi-split, VRV/VRF, and DX systems., • Complete reactive maintenance in line with service level agreements (SLAs)., • Carry out minor installation and replacement works when required., • Complete electronic job reports and documentation accurately., • Ensure compliance with health and safety regulations at all times., • Deliver a professional and customer-focused service. Requirements Essential: • F-Gas Category 1 Certification., • Experience working on commercial HVAC systems., • Full & Clean UK Driving Licence., • Strong fault-finding and diagnostic skills., • Ability to work independently and manage your own workload. Desirable: • NVQ Level 2 or 3 in Refrigeration & Air Conditioning., • Experience with Daikin, Mitsubishi Electric, Toshiba, LG, Fujitsu, or Panasonic equipment. What's on Offer • Starting Salary of £30,000, • Paid overtime., • Company van and fuel card., • Mobile phone and tablet., • Uniform and PPE provided., • 28 days holiday (including bank holidays)., • Auto enroll pension., • Ongoing manufacturer training and professional development. About You You'll be a reliable, professional engineer who enjoys working independently while providing excellent customer service. You'll be confident fault-finding, solving technical issues, and building strong relationships with clients.

    Sin experiencia
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  • Office Coordinator
    Office Coordinator
    hace 1 mes
    Jornada completa
    Archway, London

    • Previous experience as a Housekeeping Office Coordinator in a 5-star hotel is essential., • Good working knowledge of the Opera Property Management System (PMS)., • Flexible to work both morning and evening shifts, including weekends and public holidays when required., • Previous experience as a Housekeeping Floor Supervisor is highly desirable., • Excellent communication and organisational skills., • Ability to work well under pressure in a fast-paced luxury hotel environment., • Strong attention to detail and commitment to delivering exceptional guest service., • Confident in coordinating housekeeping operations and communicating effectively with the Front Office, Engineering, and other hotel departments. Key Responsibilities: • Coordinate the daily operations of the housekeeping department., • Update room statuses accurately using the Opera PMS., • Handle guest requests and ensure they are communicated promptly to the housekeeping team., • Maintain housekeeping records, reports, and administrative documentation., • Liaise with the Front Office and other departments to ensure rooms are ready on time., • Support the Executive Housekeeper and Assistant Housekeepers with administrative and operational duties., • Assist with staff scheduling, attendance records, and daily task allocation., • Ensure the highest standards of cleanliness, efficiency, and guest satisfaction are maintained at all times.

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  • IT Support Analyst
    IT Support Analyst
    hace 1 mes
    £32000–£35000 anual
    Jornada completa
    New Barnet

    Storm IT Ltd is a leading MSP based in New Barnet, dedicated to providing innovative IT Services and Solutions to their long standing client base. We are seeking a skilled 2nd Line Support Engineer to join their dynamic team and contribute to our continued success and growth in the industry. As a 2nd Line Support Engineer, you will play a key role in ensuring the smooth operation of our IT systems and providing excellent technical support to our clients. This position involves a mix of user support, system administration, troubleshooting, basic networking and collaboration with other IT professionals remotely from our New Barnet office or onsite with the client. Responsibilities: · Provide technical support and assistance to employees on IT-related issues including hardware, software, and networking. · Troubleshoot and resolve hardware and software problems in a timely manner. · Perform system administration tasks such as user account management, Active Directory updates, and software installations. · Monitor and maintain IT systems to ensure optimal performance and reliability. · Collaborate with internal teams to implement IT solutions and improvements. · Respond to and resolve support tickets efficiently. · Document technical procedures and solutions for future reference. · Assist in the setup and configuration of new IT equipment and software. · Liaise with external vendors and service providers when necessary. Requirements: · Proven experience as a 2nd Line Support Engineer or similar role. · Experience working for an MSP is advantageous. · Solid understanding of IT systems, networking, and infrastructure. · Hands-on experience with Windows operating systems, Active Directory, and Microsoft Office suites. · Experience working across the Microsoft 365 (SharePoint, Teams, Office365,Intune & Entra ID). · Experience with hardware troubleshooting and software installations. · Excellent problem-solving skills and attention to detail from 1st to 2nd line level. · Effective collaborator and communicator at all levels who uses their own initiative and shares skills · Ability to work independently and as part of a team. · Demonstrate professionalism and positivity to the team and end users by displaying good customer-facing practices · Demonstrated ability to quickly learn new skills · Working well under pressure, ability to prioritise work streams and refer on where required. If you are a proactive and skilled 2nd Line Support Engineer looking for a new challenge with a reputable company in the New Barnet area, we encourage you to apply and join our talented team! Job Type: Full-time Benefits: Company events Company pension On-site parking Work Location: Storm IT Offices. In Person

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  • Operations and Sales Administrator / PA
    Operations and Sales Administrator / PA
    hace 2 meses
    £1800 mensual
    Jornada completa
    London

    Personal Assistant / Operations Administrator Location: Office Based / Willesden NW10 (London) Salary: £450 per week Hours: Monday to Friday About Us We are a fast-growing group of businesses operating across the automotive, EV charging, and home services sectors. We are looking for a highly organised and proactive Personal Assistant / Operations Administrator to help support the day-to-day running of multiple businesses. This is an exciting opportunity for someone who enjoys variety, taking ownership of tasks, and helping a growing company stay organised and efficient. Key Responsibilities • Answer incoming phone calls and customer enquiries, • Manage email inboxes and respond to customer queries, • Schedule appointments, surveys, installations, and meetings, • Follow up customer quotations and leads, • Liaise with engineers, suppliers, and subcontractors, • Organise calendars and appointments, • Create invoices and maintain records, • Assist with recruitment and job advertisements, • Monitor and update CRM systems, • Support social media and marketing activities, • General administration and business support duties Requirements • Excellent communication skills, • Professional telephone manner, • Strong organisational skills and attention to detail, • Ability to multitask and prioritise workload, • Confident using Microsoft Office, Google Workspace, and online systems, • Previous administration, PA, office management, or customer service experience preferred, • Positive attitude and willingness to learn What We Offer • £475 per week salary, • Monday to Friday working schedule, • Friendly and supportive working environment, • Opportunity to grow with the business, • Long-term career progression into Office Manager or Operations Manager roles, • Varied and interesting workload across multiple industries To Apply Please send your CV along with a short covering note explaining why you would be a good fit for the role and any relevant administration, customer service, or PA experience. We are looking for someone reliable, organised, proactive, and capable of becoming a key part of our growing team.

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