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IT Onsite Technical Support Engineer 📍 Client Site-Based - Brighton | 💼 Permanent | 🔧 Microsoft Technology Focus Be the technical hero clients rely on Some IT roles keep you at a desk. This one puts you at the frontline of client success—solving complex challenges, preventing problems before they happen, and being the trusted technical expert that businesses depend on. At Focus Group, we're a fast-growing PE-backed Microsoft partner with 1,300 employees delivering seamless IT operations for ambitious organisations. This role gives you ownership of technical excellence at a key client site, where your expertise directly shapes their experience and success. What makes this role different You won't be stuck in reactive fire-fighting mode. This is a proactive, strategic technical position where you'll combine hands-on problem-solving with service improvement initiatives. You're the technical authority for us on-site—managing everything from complex incidents to health checks, mentoring colleagues, and driving automation. Your day-to-day: • Own and resolve first and second line support tickets with autonomy and accountability, • Tackle escalated incidents that need advanced troubleshooting and root cause analysis, • Navigate complex technical challenges across Microsoft 365, Azure AD, Intune, Windows environments, and network infrastructure, • Monitor and respond to security alerts from EDR/XDR, email security, and vulnerability management platforms, • Conduct proactive health checks covering backups, security monitoring, patch compliance, and system performance, • Coordinate with vendors on complex issues while keeping stakeholders informed, • Support strategic client projects including migrations, deployments, and infrastructure improvements, • Build a knowledge repository that makes the entire team stronger, • Spot opportunities for service improvement and automation before issues arise Core technical expertise: • Advanced troubleshooting skills for Windows 10/11 and Windows Server environments (2016/2019/2022), • Deep knowledge of Microsoft 365 admin—Exchange Online, SharePoint, Teams, OneDrive, • Strong experience with Azure Active Directory/Entra ID, including conditional access, MFA, and hybrid identity, • Hands-on proficiency with Microsoft Intune/Endpoint Manager for device and application management, • Working capability with PowerShell scripting for automation and troubleshooting, • Experience with modern backup solutions like Veeam or Azure Backup, • Experience with enterprise security tools including antivirus/EDR, email security, and content filtering, • Knowledge of GPOs and Intune policy management, • Understanding of cybersecurity principles and best practices, • Familiarity with EDR/XDR platforms, • Experience with vulnerability and patch management processes, • Exceptional analytical and problem-solving abilities with a methodical troubleshooting approach, • Strong customer service orientation—you can translate technical complexity into clarity, • Effective time management and prioritisation in fast-paced environments, • Clear communication skills for both documentation and client interactions, • Ability to work autonomously while contributing to team objectives, • Experience with PSA/ticketing systems (ServiceNow or similar), • Full UK driving licence for travel between client sites, • Customer-focused with genuine ownership mentality, • Proactive rather than reactive—you prevent problems, not just fix them, • Continuous learner who stays current with evolving technologies, • Collaborative team player who lifts others up, • Adaptable to changing priorities and emerging tech, • Microsoft certifications (MD-102, MS-900, AZ-900, SC-900), • Experience with RMM platforms like Datto RMM, • Knowledge of automation platforms such as Rewst, • Experience with enterprise networking equipment (HP Aruba, Cisco, Meraki, Fortinet, SonicWall), • Familiarity with SD-WAN and cloud networking concepts, • Virtualisation platform experience (VMware ESXi, Hyper-V, Azure VMs), • Understanding of VoIP/Teams telephony, • Cloud backup and disaster recovery solution experience, • SQL Server basics and database connectivity troubleshooting, • Multi-platform support experience (MacOS, iOS, Android) Strategic positioning: You're not hidden away—you're the face of technical excellence to our clients Modern Microsoft stack: Work with cutting-edge M365, Azure, and security technologies in production environments Growth environment: PE-backed expansion means career progression opportunities as we scale Trusted partner status: We're a recognised Microsoft partner delivering enterprise-grade services Team culture: Join 1,300 colleagues in a collaborative environment that values technical excellence and knowledge sharing Professional development: Ongoing training, certification support, and exposure to diverse technical challenges Client variety: Work across different industries and technical environments—no two days are the same The practical details Location: Primarily based at key client site with short travel between one other nearby location as required Travel: Full UK driving licence essential Documentation: Strong emphasis on knowledge sharing and solution documentation Ready to own technical excellence? If you're an experienced technical support engineer who thrives on client interaction, loves solving complex problems, and wants to be the go-to expert that businesses rely on, we want to hear from you. Apply now and become the technical authority that drives client success.

A Senior Software Engineer is sought to join a progressive, collaborative development team based in Brighton. As the business embarks on a journey to modernise its technology stack and enhance the user experience, this role offers the chance to make a real impact - helping to shape how the platform evolves and performs in the next stage of its journey. This is an excellent opportunity to join a close-knit team where your ideas will be valued and your work will have visible impact. You'll be involved across the full product life cycle from shaping new features to refining existing functionality. The team typically works three days per week from the Brighton office with hybrid flexibility for the remainder of the week. Key Responsibilities: Develop and maintain core product features using PHP (Laravel) Support and integrate third-party tools such as HubSpot and Stripe Contribute to the ongoing transition towards a React/JavaScript Front End Collaborate closely with internal teams and clients to understand requirements and deliver solutions Enhance system stability, scalability and performance through continuous improvement Key Skills & Experience: Strong commercial experience with PHP and Laravel Familiarity with modern JavaScript frameworks (React experience a bonus, not essential) Experience working with APIs and third-party integrations Excellent communication skills and a proactive, problem-solving mindset Comfortable maintaining Legacy systems while supporting technology modernisation A thoughtful, methodical and customer-focused approach to development If you're looking for a role that combines hands-on coding with collaboration, creativity and technical progression, this could be the ideal next step.

Apply and tailor systems engineering methodologies (e. Contribute to developing and improving internal systems engineering processes and best practices. ROLE TITLE: System Engineering Support.

Modelling and Simulation Systems Engineer - Contract - Outside IR35. Model-based systems engineering. System architecture, engineering principles and processes.

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As a System of Systems engineer your primary objective is to support the functional integration of the Land Ceptor product into a wider Ground Based Air Defence Weapon System context. The Land Ceptor System of Systems organisation is growing fast in order to support delivery of export contracts and

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Join us and start building tomorrows world today!Job DescriptionWe are seeking a System Engineer to join our Electrical Systems & Advanced Machine Control team. Company DescriptionAre you passionate ab

Weapon System Simulation and Experimentation (WSSE) design leading-edge software applications and simulations in order to support synthetic battlefield experiments, weapon system integration, product concept and design, and so much more. Weapon System Simulation and Experimentation Engineer - Underg