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Customer relation jobs in United Kingdom

WELLIAM TRADE LTD
Marketing Manager
16 hours ago
£51000 yearly
Full-time
London
Job Title: Marketing Manager Company: WELLIAM TRADE LTD Location: Fabric Floor, 8th Floor, International House, Canterbury Crescent, London, England, SW9 7QE Salary: £38,700 – £45,000 per annum (depending on experience) Job Type: Full-time, Permanent About Us WELLIAM TRADE LTD is a UK-based company specialising in the agency and distribution of textiles, clothing, footwear, leather goods, and related fashion products. We work closely with international suppliers and UK-based clients, supporting product positioning, market expansion, and commercial growth within the fashion and retail sectors. The Role We are seeking a dynamic and commercially driven Marketing Manager to lead our marketing strategy and enhance brand presence across the UK and international markets. This role is ideal for a candidate with strong experience in fashion, textile, or retail-related industries. Key Responsibilities • Develop and implement comprehensive marketing strategies aligned with company objectives, • Manage and optimise digital marketing campaigns across multiple channels (social media, SEO, paid ads, etc.), • Conduct market research to identify trends, customer needs, and competitive positioning, • Collaborate with suppliers and partners to promote products effectively in the UK market, • Oversee branding, promotional materials, and product positioning strategies, • Manage marketing budgets and track campaign performance, • Build and maintain relationships with key stakeholders, including clients and distributors, • Support business development initiatives through targeted marketing efforts, • Requirements, • Bachelor’s degree or above in Marketing, Business, or a related field, • Minimum 3 years’ experience in marketing, preferably within fashion, textiles, or retail sectors, • Strong understanding of UK and international market trends, • Experience in digital marketing tools and analytics platforms, • Excellent communication and organisational skills, • Ability to work independently and manage multiple projects, • Fluent English required; additional languages (e.g. Mandarin) are a plus, • What We Offer, • Competitive salary package, • Opportunity to work in an international trading environment, • Career progression within a growing company, • Exposure to global fashion and retail markets
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Business Mail Solutions
Management Consultant / Business Analyst
2 days ago
£45000–£55000 yearly
Full-time
London
Business Mail Solutions Limited is seeking a highly motivated and commercially aware Management Consultant / Business Analyst (Turkish Speaking) to support the company’s ongoing business growth, operational development, and market expansion activities. The successful candidate will work closely with senior management to analyse business performance, identify new commercial opportunities, improve operational efficiency, and support strategic decision-making across the company’s business support, logistics, virtual office, printing, and franchise operations. Key responsibilities will include: • Conducting business analysis, market research, and competitor benchmarking, • Supporting business growth and expansion strategies across UK and international markets, • Preparing commercial feasibility studies, business reports, and strategic recommendations, • Analysing operational performance and identifying process improvement opportunities, • Assisting with client relationship management and B2B partnership development, • Monitoring market trends, customer needs, and sector developments, • Supporting management with data-driven business planning and reporting, • Liaising with Turkish-speaking clients and business partners where required Requirements • Bachelor’s degree or higher in Business, Economics, Finance, Management, or a related field, • Previous experience in business consultancy, business analysis, market research, strategy, or commercial planning, • Strong analytical, communication, and reporting skills, • Ability to work independently and manage multiple projects, • Professional proficiency in both English and Turkish, • Experience working with SMEs, business development, or international markets would be advantageous Benefits • Competitive salary package, • Long-term career development opportunities, • Exposure to international business operations and strategic projects, • Supportive and professional working environment
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Hosco
Front of House Supervisor
2 days ago
Full-time
London
Front of House Supervisor – Locke Millenium Bridge We are seeking an experienced and guest-focused Front of House Supervisor to lead our on-property front office and guest services team. This role is responsible for ensuring smooth daily operations, exceptional guest experiences, and high service standards across reception, concierge, and guest relations. The successful candidate will be a confident leader with strong operational knowledge and a passion for hospitality excellence. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Oversee daily front of house operations, including reception and guest services Lead, train, and motivate front office team members Ensure a consistently high level of guest service and satisfaction Handle guest feedback, complaints, and service recovery professionally Manage staff scheduling, performance, and training Ensure compliance with hotel policies, procedures, and brand standards Coordinate closely with housekeeping, F&B, and other departments Prepare reports, forecasts, and operational updates for management THE FIRE YOU CARRY Strong leadership and people-management skills Excellent customer service and guest relations abilities Clear and professional communication skills Strong organizational and time-management skills Problem-solving and decision-making abilities Ability to remain calm under pressure Attention to detail and operational awareness Knowledge of hotel front office procedures Proficiency in property management systems (PMS) preferred YOUR PROVEN TRACK Proven experience as a Front of House Supervisor or in a senior front office role Previous experience working in a hotel environment is essential Experience managing front desk, concierge, or guest services teams Experience handling guest complaints and service recovery Experience preparing schedules, reports, and operational forecasts Ability to work flexible hours, including weekends and public holidays Relevant hospitality qualification or equivalent experience preferred OUR TREASURE CHEST 28 days Holidays inc Bank Holidays (Including the option to buy more if you want them), Wellbeing benefits Free nights in our properties Awesome recognition schemes Pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.
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Blank Street Coffee
Senior Accountant | UK
3 days ago
Full-time
London
About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... We're looking for a Senior Accountant who is excited to help scale Blank Street's accounting function with rigor, structure, and strong ownership. If you thrive in detail-heavy, execution-focused environments and take pride in keeping financial records accurate, timely, and compliant, this role is for you. You'll own core accounting workflows including month-end close, balance sheet reconciliations, and statutory reporting, while strengthening processes that support a fast-moving, growing business. You'll also partner closely with Finance, Operations, People, and external parties as a go-to resource for accounting execution, audit support, supplier queries, and process improvement. This in-person role is based in our London office and reports to the UK Finance Director. What You'll Own Manage UK statutory and group reporting (UK GAAP \& IFRS) and intercompany accounting across international entities • Prepare timely, accurate and complete monthly, quarterly and annual financial statements, • Research, calculate, and document areas of significant judgement and estimates, including emerging or complex accounting treatments, • Own intercompany journals and reconciliations between entities Collaborate on period-end close and balance sheet integrity • Perform period-end close of the general ledger, including preparation and posting of journal entries and accruals, • Reconcile balance sheet accounts and maintain supporting schedules Support day-to-day accounting operations and vendor payments • Provide operational support, including reviewing invoices and resolving vendor issues, • Oversee timely and accurate vendor and expense payment processing in line with contractual terms and internal policies and procedures Build and improve accounting policies, controls, and processes • Develop and maintain documentation for key accounting policies and procedures, including internal controls, • Proactively evaluate and implement improvements to processes and procedures Partner on tax and audit deliverables • Liaise with internal and external partners to support timely preparation of quarterly and annual tax filings (for example sales, use, property, corporate, payroll) across multiple jurisdictions, • Support annual audit and quarterly review processes with external auditors Deliver ad-hoc analysis and research • Perform ad-hoc research and analysis using information from various systems Who We're Looking For • Bachelor's degree in Accounting, Finance, or a related field., • 3+ years of accounting experience, preferably in a mix of public accounting and retail or hospitality environment in UK/Europe., • Qualification (ACA, ACCA, CIMA) preferred., • Experience with NetSuite or similar ERP system., • Experience with Coupa or similar billing and invoicing accounting software., • Proficiency in Microsoft suite of products, particularly Excel (VLOOKUPS and Pivot Tables at a minimum)., • Ability to identify and solve problems and clearly communicate solutions., • Ability to work independently own deliverable timelines and communicate workstream issues., • Approaches work with a team mindset and understands the importance of cross-functional communication Benefits \& Perks • Equity package, • Private health and dental insurance, • 25 days of annual leave (on top of bank holidays), along with an additional paid day a year 'to start something extraordinary' ✨ and pursue a passion, • A salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical, • Access to 1Rebel off-peak classes at the sites near our office, for free!, • Great culture with regular team events
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Hosco
Housekeeping Manager
3 days ago
Full-time
London
Summary: 1. Housekeeping Manager owns the guests experience related to cleanliness and visual impressions onboard, offering a seamless execution of premium service that is both exceptional and memorable. 2. Housekeeping Manager must possess outstanding hospitality, communication, and organizational skills in addition to effective decision-making abilities. 3. This individual will take full ownership and accountability for the maintenance and cleanness and will also ensure the flawless delivery of all services to the highest level of expectation. 4. He/she excels at establishing and maintaining a positive working environment and manages to performance expectations through open and frequent communication. 5. He/she demonstrates excellent training, leadership development and recognition skills with both supervisors and crew members, and always maintains a strong floor presence, ensuring team members deliver exceptional customer service to guests through flawless and consistent execution of their responsibilities. 6. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Employees may be required to perform any other job related duties assigned by their supervisor or management. 7. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards and Royal Caribbean International’s brand standards, SQM standards, USPH guidelines. 8. In accordance with Royal Caribbean International’s Royal Way, each Employee always conducts himself in a professional and courteous manner. This consists of physical and verbal interactions with guests or fellow Employees and/or in the presence of guest and employee. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Ensures ROYAL WAY, Safety, Environmental and other company policies and standards are consistently maintained. a. Integrates Royal Way service standards, guest comments and feedback to attain and constantly improve ratings. b. Demonstrates positive results in Workplace Safety, Crew Satisfaction, Time and Attendance, Guest Satisfaction, financial aspects, and other key results areas. c. Is highly visible and regularly walks around all areas of the ship, maintains a good communication and working relations with all Hotel and Marine Departments d. Identifies any safety concerns and takes immediate action to correct. e. Has a full understanding of Ship sanitation procedures, OPP, USPH, Shipsan guidelines and regulations, daily follow up on all related sanitation and cleaning logs. 2. Maintains constant front-of-house presence and utilizes the stateroom/suite inspection processes in accordance with company standard operating procedures. 3. Supervises all cleaning processes in the public/crew areas. Inspects cleaning preparation to maintain quality standards and sanitation regulations about public areas. Monitors the care, use and maintenance of all equipment, machinery, supplies, etc. 4. Collaborates with the Executive Housekeeper to review the requirements of the day’s schedule, before briefing AHSK or HSKS a. Will host a daily pre-shift meet with direct reports to review the upcoming day, any changes and/or revisions to programming based on itinerary, and weather conditions. b. Works in conjunction with the AHSK & HSKS to coordinate, schedule, and supervise the cleaning activities. c. Directs, coaches, supports, supervises, and evaluates the performance of all direct reports. d. Manages the assignment of duties, responsibilities, and workstations to his/her staff. e. Observes and evaluates staff and work procedures to ensure quality standards and services are met. 5. Presents any overtime needs to Executive Housekeeper for a final approval. a. Will be responsible for auditing crew timecards. 6. Provides prompt inputs/ feedback to Housekeeping Administrator to update the guest log. To ensure all guest issues are recorded and resolved in a timely manner. 7. Attends meetings, training activities, courses and all other work related activities as required. 8. Is responsible for conducting daily inspections in the areas assigned. 9. Is responsible for filling out performance evaluations, for direct reports 10. Responds to guest concerns in a considerate, professional, and positive manner by showing empathy and listening actively. a. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction. 11. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew with 12. Ensure that adequate products, including supplies and guest amenities are always available, thorough follow up with all pending or future orders, ship inventories and equipment shortages or malfunctions. 13. Delivers the ratings results the company has set forth, consistently checks Medallia for a deep dive into comments related to Housekeeping service, or ship maintenance and cleanliness. Responsible for meeting or exceeding all KPIs that are directly influenced by this role. 14. Understands the budget and the numbers behind the business, contributes to the future orders and correctly use the C&R allocated funds for an efficient operation. 15. Develops and executes tactical plans to achieve financial targets, manage inventories for a flawless operation, properly schedule teams and projects to stay within Company/Department allocated Overtime funds. 16. Develops new ideas for operational efficiencies, good ability for cost saving, new initiatives for Overtime efficiency. 17. Command presence amongst crew and fellow peers. Leads by example and WAYS standards. 18. Fosters professional relationships with guests, management, and crew, maintains perfect grooming standards, communication skills and reputation. 19. Maintains an approachable style with guest and crew, listen to guest and employee needs and suggestions. 20. Is always open to new ideas and avoids being judgmental, shifts easily back and forth in between Supervising and Coaching. 21. Makes decisions based on facts not feelings, constantly checks on the outcome of the projects or tasks delegated. 22. Demonstrate sound business ethics, always fair, genuine, and respectful. 23. Develops creative solutions to business challenges, remain positive when challenged. 24. Takes personal responsibility for everything that happens in assigned area, delegates according with the results expected, understand the skills of his direct reports, and supports all New Hires into their roles within the Organization. 25. Empowers and delegates the team as well as holds them accountable for their results, consistently enable all direct reports to perform better for higher results. 26. Always leads by example and always maintaining composure. 27. Manages change effectively within all areas of the Housekeeping department, keeps an open mind and positive approach to all company’s new initiatives, projects and SOP’s. 28. Shows interest in helping and developing others, gets involved in all training sessions, New Hire fast track development. 29. Provides appropriate feedback, inspires, motivates, and guides others towards goals. 30. Recognize and reward performance, promotes talent and leads other on their career development. 31. KPI’s assigned to position/department. 32. Gives constructive feedback to the team members who are not performing and use progressive discipline system to coach and discipline, manages hard conversations and inspire employees to perform better and correct mistakes. 33. Accurately identifies talent and follows the company’s promotions process. 34. Conduct all HK position on-the-job training for all new hires and returning crew. 35. Reports to workstation assignment on time and properly groomed and dressed according to standards. This includes a clean uniform, nametag, and any other uniform related items. 36. Attends meetings, training activities, courses and all other work related activities as required. 37. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.
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Blank Street Coffee
Interior and FF&E Designer (Mid-level) | Global
3 days ago
Full-time
London
About Us At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention to detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Add a Spark to the Ordinary... We're looking for an Interior Designer who is passionate about creating exceptional consumer experiences and excited to be part of our expansion. In this role, you will support all phases of the design and build process---from test fits and concept design through construction administration - with a strong focus on FFE selection, as well as materials and supplier research and documentation. What You'll Own • Support the design, documentation, and execution of multiple high-quality projects by collaborating with all internal and external teams, • Assist with key initiatives from creation to implementation, • Contribute to ideating the conceptual framework for projects, • Work with the Design team and wider global team to maintain an on-brand project aesthetic appropriate to the market, • Provide regular updates to management and the project team, and work alongside and receive mentorship from Senior Designers., • Assist in coordinating with external consultants throughout the design process, • Support the determination and organisation of functional requirements, programming, space planning, and code analysis, • Help ensure design deliverables follow brand standards, including quality assurance policies and procedures, • Assist the Real Estate team in the due diligence process as needed, • Research and evaluate new materials and suppliers, manage sample and prototype orders, and document all related communications. Requirements • BArch / MArch degree in a design or design-related field, including but not limited to Interior Design or Architecture, • 5+ years of professional design experience in commercial or hospitality projects, • Proven ability to support and contribute to both design concepts and technical documentation across multiple project phases., • Solid understanding of materials, finishes and space planning., • Excellent oral, written, and graphic communication skills;, • Strong problem-solving skills and a proactive, detail-oriented approach to your work., • Experience working in collaborative design teams and contributing to project coordination., • Excellent organisational and 'people' skills., • Proficient in the following programs: BIM (Revit), all things Google, Bluebeam, Adobe Creative Suite Benefits and Perks • Equity package, • Private health and dental insurance, • 25 days of annual leave (on top of bank holidays), along with an additional paid day a year 'to start something extraordinary' ✨ and pursue a passion, • A salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical, • Access to 1Rebel off-peak classes at the sites near our office, for free!, • Great culture with regular team events \*Portfolios must be submitted for consideration \*\*This role is based in London, and periodic travel may be required
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Hosco
Executive Housekeeper
3 days ago
Full-time
London
Summary: The Executive Housekeeper is a critical member of the shipboard management team, responsible for the management of all Housekeeping functions and team members onboard. The Executive Housekeeper possesses a dynamic outgoing demeanor with a passion for ‘Delivering the Wow’ through exceptional service while demonstrating exemplary leadership skills. He/she continually strives to exceed hospitality industry cleanliness and presentation standards, while ensuring complete guest and team satisfaction. He/she establishes and maintains a positive working environment of transparency, fairness and consistency, with clear performance expectations and open and frequent communication. He/she focuses on operational goals where training, leadership development and recognizing overall team performance are paramount. Leading by example and from the front of the house, the Executive Housekeeper instills an environment where team members are enabled to deliver exceptional customer service to our guests through flawless and cons Essential Duties and Responsibilities 1. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This applies to physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas. 2. Ensures cleanliness, maintenance and presentation standards are managed to brand standards in all Housekeeping areas, including all guest staterooms and balconies, guest corridors, officer cabins, laundry, lockers and storage areas in both the front and back of house. Spends at least 50% of working day in front-of-house operations to set tone and oversee inspection processes, ensuring feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. Ensures all administrative and back of house functions are completed on time, accurately and are maintained to standard. 3. Reports to the Hotel Director and takes an active role in all hotel division activities. Educates fellow division heads on cleanliness standards. Establishes himself/herself as a content expert on all Housekeeping and cleanliness related matters. Develops and maintains strong rapport and frequent communication with the Facilities Manager, the Deck Department and Marine Department to ensure timely completion of ongoing and preventative maintenance in an organized and well planned manner. Provides preventative maintenance reporting to enable maintenance to be planned and executed appropriately to improve stateroom, balcony and corridor appearance. 4. Responsible for leading, motivating and coaching a team of empowered individuals who will strive to deliver exceptional guest service, taking ownership and accountability for reacting to guest feedback and requests effectively and efficiently. Responds to guest complaints and concerns in prompt, empathetic, and customer centric manner, ensuring appropriate resolution and using every guest issue as an opportunity to coach and mentor the Housekeeping management and team. Executive Housekeeper will permanently resolve recurring service failures through root cause analysis and effective problem solving techniques. Practices sound business sense in an ethical manner at all times. Enforces and assists shipboard senior management team in facilitating the ‘Guest Conduct Policy’. 5. Mentors, develops and provides both classroom-style and on-the-job training to team members to strengthen their current performance and preparation for succession planning. Demonstrates strong ability to coach and develop team members on effective problem resolution skills and aptitudes. Ensures team communication is maintained at highest levels, through activities such as morning line up, etc. to constantly keep team informed and aware of relevant information. Evaluates and tracks development on an individual and team level, ensuring every team member receives frequent, open and honest feedback about his/her performance, individual strengths and improvement opportunities. Reviews and ensures compliance with the training matrix for all positions. 6. Oversees, coordinates, and administers the Housekeeping Division schedule in conjunction with the shoreside support group. Actively identifies and monitors the scheduling needs of the Housekeeping division. Demonstrates aptitude for the management of headcount within assigned area, as it relates to and supports the business needs of the ship. Collaborates with CTI or other designated company to ensure Laundry staffing needs are constantly maintained and planned for. Is able to identify skill sets in individuals for succession planning for fleet-wide Housekeeping operations. 7. Effectively manages all Laundry Operations onboard ensuring that the Laundry Master has all necessary skills, training, tools, information and support to enable delivery of services and products flawlessly and on a consistent basis. Ensures all laundry equipment is maintained in good working order and advance planning is put into place to ensure that long-term equipment needs are met. Maintains an accurate inventory of all linen, terry, crew linens and other items par levels, ensuring that at all times purchases are made to maintain sufficient par to meet the business demands. Ultimately ensures that the quality of all linen items serviced for the ship along with guest and crew items are up to the required presentation standards. Reviews regularly the quality control and discard sheets and provides root cause analysis. Completes daily walk through of the laundry operation and completes a formalized laundry inspection each week with the Laundry Master. 8. Actively manages and reviews yearly budgets for Housekeeping and Laundry cost centers/expenses (e.g. consumable and replaceable items) and revenue streams (e.g. laundry, floral cart, tuxedo program, etc.). Maintains appropriate cleaning costs and monitors consumption, storage and supply orders placed to minimize waste. Prepares financial operational business plan to enhance the overall business performance of the division. Applies strategic planning to identify business efficiencies within the division’s cost center supporting company targets and goals, and seeking ways to promote revenue streams. 9. Leads division in taking a proactive approach to achieving and exceeding quantitative and qualitative goals and targets set for Housekeeping guest satisfaction ratings, GOLD Anchor Quality Reviews, employee satisfaction scores, Public Health inspections and audits, and Housekeeping Operational Reviews. Reviews and acts upon audit findings and guest feedback, ensuring team are trained and educated appropriately to prevent recurrences. Responsible for achieving objectives as defined by the balanced scorecard metrics ensuring that all company initiatives and other priorities as communicated by senior management are positively supported. 10. Maintains and communicates current knowledge of all ship’s regular events and special functions in order to provide guests and housekeeping team with accurate and updated information. 11. Comprehensive knowledge of cleaning practices, procedures, equipment and materials. Ensures cleaning equipment and supplies are maintained and that all team members are adequately trained to ensure proper and effective use. 12. Attends department and division head meetings. In addition, facilitates divisional crew and management meetings, training activities, courses and all other work-related activities with the Housekeeping Team. Continually updates job knowledge by investigating new trends in housekeeping and cleanliness practices, reviewing professional publications, establishing personal networks, and sharing of best practices, lessons learned and new benchmarks with shipboard management and shore-side support groups. 13. Ensures frequent and consistent updates of clear and concise handover notes to eliminate any possible miscommunication that compromises the efficiency of set processes. Works to ensure that their divisions’ manager and supervisor placement's maximize individual strengths to support the organizational needs. Through managing individual strengths this will allow for a seamless management handover allowing for minimum disruption to the team and operation. 14. Oversees the Stateroom Attendant Performance Management Tool, ensuring system is maintained per the system’s Standard Operating Procedures document. Disseminates appropriate information and section assignments, ensuring poor performers are coached, re-trained and counseled through back of house rotation. Utilizes progressive disciplinary process in accordance with guidelines and ensures top performers are consistently recognized and motivated. 15. Identifies Career path opportunities for Management team and crew members and assists accordingly to reach career goals as a coach and mentor and works with the Fleet Executive Housekeepers. 16. Oversees the allocation of Support team resources for luggage and turnaround duties in conjunction with the Hotel Director. Reviews with the BOH Senior Deck Supervisor on a per voyage basis the assignment of resources from divisions. 17. Oversees the luggage operation on the last night of the cruise and turnaround day process to ensure duties are completed within the allocated time and to the required standards. 18. Oversees the entire Turnaround day process and monitors the progress of the Management teams, Stateroom Attendants, Support teams, Linen runners and Laundry team to ensure stateroom areas will be ready by 1:00pm. 19. Fully owns any guest concern in line with onboard problem resolution guidelines to ensure maximum guest satisfaction and oversees the entire division and trains and coaches responses for effective problem resolution. 20. Maintains safe, secure, and healthy environment by enforcing organizational standards, pr
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Chez Antoinette
Sous Chef
4 days ago
£45000 yearly
Full-time
London
About us We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Sous Chef to join our Team. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We are looking for the right person to join the team. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high quality product yet simple in a busy environment. Responsibilities • To support the seamless running of the kitchen, by providing a highly efficient and effective service whilst ensuring that all Food production and operation adheres to specified recipes and food cost percentage. Reporting to the Head Chef., • The main responsibilities will be to assist and supervise the agreed standard of food service for the duration of the shift. The ability to liaise and co-operate effectively with all Front and Back of house team members is a must, as is promoting the safe use of the kitchen, its equipment and the building under the Health and Safety at Work act, extended to any hygiene and safety regulations., • The Sous Chef will be required to supervise the training of all new staff members in the department, to the standard required by the Head Chef, to supervise and promote all relevant food controls and food safety records and ensure that they are always logged and adhered to., • To check all prepared mise en place and food stocks (including dry stores) and replenish as necessary and inform the Head Chef of any relevant shortages., • To follow and train the team on all the recipes in place for the actual menu., • To be able to create a bank of dish of the day, bringing creativity and variety to the menu in case of absence of the Head or Sous Chef., • To be aware of all relevant food suppliers and their product listings, to order accordingly as and when necessary and in accordance with the level of business., • To supervise the smooth and efficient service and production of food from the department by working with all elements from Front and Back of house, ensuring all necessary preps and works are completed prior to the commencement of service., • To ensure all department staff works hygienically and productively, in accordance with legal standards and the Head Chef’s standards., • To control wastage by maintaining the correct stock levels and rotation from dry stores and avoid the over production of food and mise en place., • To be aware of the required food percentages and recipes as set down by budget. To assist in the supervision and running of the department with a keen attention to these., • To remain on duty until the following shift takes over or until you are discharged by the Head Chef., • To ensure all working areas of the kitchen, dry stores and refrigeration are always maintained in a clean and hygienic condition, and especially after your shift has finished., • To ensure, in close relation with your team, that all section files and recipes are maintained and updated, to maintain constant quality control of all food prepared and cooked ensuring it is to the Head Chef’s standards., • To ensure that all health marks are collected and allocated to the correct administration., • To operate with respect of the Allergen legislation and standards, and with the health and safety of our teams and guests as a priority., • To ensure all areas of the back of house remain tidy and clean prior, whilst and after each service., • To operate the pass service of food from the kitchen to the restaurant, liaising with the Front of House teams and ensuring the food is to the standard required by the Head Chef., • To operate with respect of the Allergen legislation and standards, and with the health and safety of our teams and guests as a priority., • To control the processes, labelling, cleanliness and safe running of the kitchen. In return: • You can look forward to working with a dedicated team, • You will receive a competitive salary and 28 days holiday, • Amazing Staff meal At our restaurant, we value teamwork, leadership, and providing exceptional service to our customers. As a Sous Chef, you will play a crucial role in ensuring the smooth operation of the restaurant and maintaining high standards of food quality and customer satisfaction. We offer competitive pay, opportunities for career advancement, and a positive work environment. If you are passionate about the restaurant industry and have the necessary skills and qualifications, we would love to hear from you. Apply now to join our team!
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Hosco
Food & Beverage Manager - Locke at Broken Wharf
3 days ago
Full-time
London
Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Manager to join our team in Locke at Broken Wharf in London The role. Are you a natural leader? Calm under pressure, with next-level organisational skills? Do you find satisfaction in creating seamless hospitality and memorable experiences? As the lynchpin of the Food and Beverage team, overseeing the F&B team and reporting to the General Manager you’ll make sure guests feel genuinely special – from the moment they book to the moment they leave our F&B spaces IN THIS ROLE YOU WILL BE RESPONSIBLE FOR THE FOLLOWING: Service Delivery Take responsibility for understanding and meeting and exceeding your quality objectives and KPIs. Be an SME is your required area and look to help create a knowledge culture in F&B. Ensure that you are fully conversant with relevant company policies, SOP’s, processes and operations, products, brands, promotions and services. When needed, take escalations and support the team; be responsible for answering telephone, emails and resolving any issues in a professional manner, in keeping with each brand approach. Follow edyn policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Log and manage complaints in line with the edyn complaints procedure; where possible provide solutions and alternatives within timeframes and follow up Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed SLAs Operational Excellence & Guest Experience Ensure seamless daily operations, balancing efficiency with high service standards. Lead and mentor F&B Head Host & Head Chef and drive a strong service culture maintaining brand reputation. Oversee guest satisfaction - seek feedback and implement satisfaction systems to continuously improve service delivery. Implement relevant cost control measures while maintaining a premium guest experience. Team work Understand and embody the edyn values Constructively challenge, question, seek to improve, evolve and be human Contribute to a strong community spirit Be objective, fair, ethical, and consistent Financial F&B Accountability Full responsibility for the P&L for F&B, ensuring financial targets are met or exceeded. · Drive cost efficiency across all departments while maintaining quality and service standards. Regularly review budgeting, forecasting, and financial reporting to identify risks and opportunities. Ensure compliance with all financial, legal, and regulatory requirements. People Leadership & Performance Management Inspire, coach, and develop a high-performing team. Champion a culture of accountability, empowerment, and continuous improvement. Foster a culture of engagement, retention, and professional development IN THIS ROLE YOU WILL NEED THE FOLLOWING; Experience Education: · A bachelor’s degree in Hospitality Management, Business Administration, or a related field is desirable Experience: Relevant experience in food and beverage management, with a minimum of 2 years in a similar role. Experience within the F&B industry is crucial, with a focus on taking on increasing levels of responsibility over time. An understanding of food and beverage menu items, including wine, spirits, and cocktails, is desired. Experience with financial management and budget controls is useful for managing costs and ensuring profitability. A track record of providing exceptional customer service and building positive guest experiences. Experience leading and managing teams, including training, development, and performance management Skills: The ability to motivate and supervise staff, delegate tasks, and make effective decisions. · Leading service and your team from the front. Excellent people management skills, with a proven track record of developing teams. Advanced knowledge of food and beverage systems and service delivery. Strong analytical, decision-making, and problem-solving abilities. Ability to drive operational efficiency while maintaining high guest satisfaction levels. Strong communication and negotiation skills. Proficiency in hospitality POS technology systems, inventory management, stock ordering and reporting software.
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TCAP
Receptionist
5 days ago
£14.5–£15.5 hourly
Full-time
London
Restaurant Receptionist for a busy fine dining restaurant in London Bridge Only people who can work in the UK without the need of a visa The ideal candidate must come from a restaurant background, no dental receptionist or anything not related to hospitality Requirements • A minimum of 1 year experience as Receptionist in a busy restaurant, • Well presented and well spoken, • Well mannered and polite, • Great with customers, • Knowledge of OpenTable and The Fork, • Able to great customers, taoing them to the table and answers question about the menu, • Full flexibility throughout the week Only full time No students No people on a sponsorship visa Pay is monthly (last Friday) Hours are around 40-45 hours a week
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Hosco
Director of Sales - London West (Maternity Cover)
3 days ago
Full-time
London
DIRECTOR OF SALES – LONDON WEST (MATERNITY COVER) Reporting to the Director of Sales - UK and Ireland, this role will drive commercial performance and take full ownership of sales targets across assigned Locke & Cove properties in the West London market, delivering exceptional revenue growth through strategic account management and targeted new business development. This role is based on property 5 days a week. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Developing and executing property-level sales strategies aligned with KPIs to consistently meet or exceed revenue targets across your portfolio Delivering against ambitious B2B revenue targets with full personal accountability for results Dedicating approximately 25% of your efforts to direct revenue generation through hands-on account management - identifying growth opportunities, increasing market share, and maximising yield from existing clients Allocating 75% of your time to high-impact new business development - personally identifying, pursuing and closing new corporate clients that deliver significant incremental revenue Implementing rigorous account planning to systematically grow revenues from existing and new B2B customers across all channels including direct corporate clients, Travel Management Companies (TMCs), Serviced Apartment Booking Agencies (SABAs), consortia and other B2B intermediaries Actively pursuing revenue opportunities across all segments including corporate, groups, M&E, mid & extended stay Working collaboratively with the Key Accounts Team, Groups & MICE Team, and wider Commercial Team while maintaining personal ownership of revenue targets Maintaining disciplined use of CRM & edyn's database with meticulous attention to data quality and pipeline management Providing detailed, data-driven reporting to key stakeholders on sales activity, pipeline development and revenue performance Personally hosting FAM trips, property showcases, sales presentations and events to drive business to your properties Ensuring rigorous adherence to all internal processes for effective account management Maintaining comprehensive, up-to-date records with accurate client information in all databases Producing actionable management information from internal systems to support strategic decision-making THE FIRE YOU CARRY Exceptional commercial acumen with proven sales achievement Superior relationship-building capabilities with C-suite decision makers Advanced problem-solving and negotiation skills Strategic planning and organisational excellence Outstanding written and verbal communication Advanced proficiency in business technology tools for sales presentations and reporting Demonstrating advanced proficiency with Word, PowerPoint, Excel, CRM and PMS YOUR PROVEN TRACK 4 years previous hotel experience across multiple European / international jurisdictions looking after £3m plus of annual business Proven track record of consistently exceeding sales targets in hospitality or related sectors Significant hospitality sales and strategic account management experience with demonstrable results Established local market knowledge with active network of industry contacts Comprehensive understanding of the business travel industry, with specific expertise in the hospitality and serviced apartment sector WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.
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The Salad Kitchen
Corporate Catering Account Manager
6 days ago
£31000–£33000 yearly
Full-time
London
The Salad Kitchen is seeking an organized, tech-savvy Account Manager to lead our B2B operations. You will act as the central point of contact for corporate clients and the lead administrator for our digital sales platforms, ensuring accurate menus, functional tech, and seamless communication. Responsibilities 1. Digital Platform Management
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Zaha street grill
Guide
6 days ago
£12.75–£13.5 hourly
Full-time
London
As a Guide, you are the heart of the guest experience. You prepare beautiful, custom-made bowls & rolls and serve each person with warmth, efficiency, and genuine care. Your presence on the line is more than operational — it’s relational. You make people feel seen, respected, and energized through every interaction. This isn’t just service. It’s nourishment. Key Responsibilities • Assemble made-to-order bowls with precision, speed, and aesthetic care, • Deliver an exceptional guest experience with every interaction — warm, clear, and helpful, • Ensure cleanliness, organization, and smooth flow of the service line, • Educate guests on ingredients, combinations, and health benefits where needed, • Maintain Zaha’s high standards of hygiene, quality, and consistency, • Embody Zaha’s values — simplicity, service, humility, and excellence
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Big Mamma Group
Communications, Events & Guest Experience Manager (H/F)
7 days ago
Full-time
Marylebone, Westminster
Role Purpose: The Communications, Events Guest Experience Manager is responsible for the restaurant's brand image, guest relationship quality, and community development across both B2C (end guests) and B2B (partners, companies, conciergeries, hotels, agencies, etc.). The role ensures a consistent guest experience before, during, and after the visit, while driving brand visibility and commercial opportunities through communication, events, and external relationships. He/She acts as a bridge between operations, local management, the France Communication team, and relevant central teams, supporting commercial performance, reputation, and brand consistency. Reporting Line Hierarchically reports to the Restaurant General Manager for all activities related to: • Guest experience B2C, • B2B relationships and partnerships, • Groups, events, and privatizations, • Complaints and sensitive guest situations, • Revenue development through events and corporate segments Functionally reports to the Communication Manager France for: • Communication strategy, • Brand image and positioning, • Content, social media, and communication materials, • Campaigns, launches, and marketing initiatives, • Brand tone of voice and visual consistency Key Responsibilities 1. Guest Experience \& Relationship (B2C) ● Ensure a premium guest experience at every touchpoint (before, during, and after the visit). ● Manage special requests, VIP guests, complaints, and guest feedback with responsiveness, diplomacy, and professionalism. ● Monitor online reviews and booking platforms (Google, TripAdvisor, TheFork, etc.) and coordinate responses. ● Implement guest loyalty actions (guest database, invitations, targeted communications, events). ● Analyze guest feedback and propose continuous improvement actions for the guest journey. 2. Guest Relationship, Events \& Business Development (B2B) ● Develop and maintain relationships with local partners: hotels, conciergeries, companies, event agencies, clubs, institutions. ● Identify new B2B collaboration opportunities (groups, corporate events, privatizations). ● Manage and follow up on group, event, and privatization requests in coordination with operations teams. ● For all privatization requests, systematically coordinate with the central privatizations team to ensure alignment on processes, commercial conditions, and group standards. ● Represent the restaurant at external events, networking occasions, and local initiatives. ● Contribute to revenue growth through groups, privatizations, and corporate segments. 3. Communication \& Brand Image ● Manage the restaurant's online and offline communication in coordination with the Communication Manager France, in line with brand identity. ● Coordinate content creation and publication (social media, internal materials). ● Ensure all restaurant information is accurate and updated across digital platforms. ● Roll out centrally defined campaigns, launches, and brand initiatives at local level and nurturing partnerships. ● Ensure consistency of tone, visuals, and brand positioning across all touchpoints. 4. Events \& Community Engagement ● Support the organization of internal events (special evenings, collaborations, launches, thematic experiences). ● Contribute to creating attractive experiences that strengthen the restaurant's community. ● Develop local brand awareness through strategic partnerships and targeted activations. ● Coordinate between guests, partners, operations teams, and relevant central teams during events. 5. Internal Coordination ● Work closely with Management, Floor teams, and Kitchen to ensure operational feasibility of guest and event requests. ● Regularly share guest insights, market feedback, and business opportunities with management. ● Support floor teams during high-volume services or VIP presence when needed. Key Performance Indicators (KPIs) ● Revenue from events, privatizations, and groups related customer satisfaction ● Conversion rate of event inquiries into confirmed bookings ● Social media growth and engagement rate ● Number of new B2B partners activated Ti aspettiamo !
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Chintemani Brasserie
Floor Manager
8 days ago
£38000–£40000 yearly
Full-time
London
As a Floor Manager, you will be a key leader in our high-end casual dining restaurant, ensuring seamless operations and an exceptional guest experience. You will oversee all front-of-house activities, manage and motivate the service team, and maintain our high standards of service and hospitality. Key Responsibilities: • Lead and supervise the front-of-house team, including training, scheduling, and performance management., • Ensure exceptional guest service, resolving any issues promptly and professionally., • Oversee dining room operations, ensuring efficiency, cleanliness, and compliance with health and safety standards., • Manage reservations, seating, and table service flow., • Collaborate with the kitchen team to ensure smooth communication and service delivery., • Monitor inventory, manage stock levels, and control operational costs., • Maintain a welcoming and sophisticated ambiance for all guests. Requirements: • Proven experience as a Floor Manager, Assistant Manager, or Supervisor in a high-end restaurant or hospitality setting., • Strong leadership, communication, and interpersonal skills., • Excellent understanding of restaurant operations, including service standards, food safety, and customer relations., • Ability to thrive in a fast-paced environment and manage multiple priorities., • A passion for hospitality and delivering outstanding guest experiences., • Flexibility to work evenings, weekends, and holidays as required. What We Offer: • The opportunity to be a pivotal part of a new, prestigious restaurant within the expanding Bemse Group., • A dynamic and supportive work environment with opportunities for professional growth., • Competitive remuneration and staff benefits., • A chance to shape the service culture of a high-end brand in London.
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Vive Education Group UK Ltd
Advertising and Marketing Associate Professional
8 days ago
£33000–£34000 yearly
Full-time
London
Main Purpose of the Role To plan, develop, and implement marketing and student recruitment strategies targeting international markets, with a particular focus on the Chinese community, supporting business growth, client engagement, and brand development. Key Duties and Responsibilities • Develop and implement marketing strategies targeting new and emerging international markets, particularly Chinese-speaking audiences, • Identify target customer segments, define marketing objectives, and support market entry strategies, • Conduct detailed market research and analysis to identify trends, competitor activity, and opportunities for growth, • Plan and execute multi-channel promotional campaigns (digital, social media, events, and offline channels), • Analyse marketing effectiveness and recommend improvements in pricing, promotion, and service diversification, • Produce and manage marketing materials, ensuring alignment with brand and corporate identity, • Support student recruitment activities, including lead generation, application support, and contract preparation, • Determine and manage customer contract terms and conditions in line with company policies, • Maintain and develop relationships with clients, education partners, and external stakeholders, • Negotiate pricing, contracts, and service agreements with suppliers and partners, • Coordinate recruitment of staff and tutors relevant to new market segments, • Prepare work schedules, allocate responsibilities, and support operational planning, • Maintain accurate customer and client records using CRM systems, • Organise and manage events such as seminars, conferences, exhibitions, and client engagement activities, • Bachelor’s degree or equivalent in Marketing, Business, or a related field, • Relevant experience in marketing, advertising, or student recruitment, • Strong analytical and market research skills, • Excellent communication and stakeholder management abilities, • Experience working with international markets (especially Chinese market), • Knowledge of digital marketing tools and CRM systems, • Experience in education or student recruitment sector
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PB Packaging Group Ltd
Quality Control and Planning Engineer
9 days ago
£31000–£34000 yearly
Full-time
Greenford
Duties and Responsibilities: • Develop, implement, and maintain quality assurance systems and procedures in line with manufacturing standards for plastic packaging products, • Conduct inspections and testing of raw plastic materials (including polymers, recycled plastics, and additives), in-process production, and finished goods, • Monitor extrusion, conversion, sealing, and printing processes to ensure consistent quality and adherence to specifications, • Identify product defects such as thickness variation, sealing faults, contamination, or print inconsistencies, and carry out root cause analysis, • Implement and resolve quality issues and minimise production waste, • Ensure compliance with UK and international standards, including ISO quality and environmental standards relevant to plastic packaging, • Maintain detailed quality documentation, audit records, and compliance reports for internal and external review, • Liaise with suppliers and internal departments to address material or production-related quality concerns, • Develop and manage production schedules to meet customer demand and delivery timelines, • Coordinate with procurement, production, and logistics teams to ensure efficient workflow and material availability, • Monitor production capacity, machine efficiency, and downtime, adjusting plans to optimise output, • Track and analyse KPIs such as product quality, waste reduction, and operational efficiency, • Ensure effective utilisation of resources, with a focus on reducing plastic waste and supporting sustainability initiatives, • Manage inventory, and support production planning, • Support continuous improvement and lean manufacturing initiatives across production processes, • Participate in internal and external audits and ensure ongoing compliance with health, safety, and environmental regulations Skills, Qualifications, and Experience: • Relevant Master’s or Bachelor’s degree, • Relevant experience in relevant field, • Strong knowledge of plastic materials, packaging production processes, and quality standards, • Understanding of regulatory frameworks and compliance requirements (e.g., ISO standards), • Proficiency in ERP/MRP systems and Microsoft Office applications, • Strong analytical, organisational, and problem-solving skills, • Excellent communication skills and ability to work collaboratively across teams, • Ability to work under pressure and meet production deadlines, • High level of accuracy and attention to detail.
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The Wisdom Trust
Self‑Employed Sales & Marketing Agents – National Charity Project
9 days ago
£25000–£75000 yearly
Part-time
London
We are The Wisdom Trust, a UK charity (number 1112323), which aims to protect the environment, reduce poverty, improve health and support human rights. We are 20 years old and have lots of campaigns and projects in place already to help us achieve our goals. But we've identified an environmental concern that affects one of the biggest industry sectors here in the UK and all over the world, that results in a catastrophic unnecessary wastage of water and energy. The good news, however, is that there is a simple solution, And now, we're on a campaign to reduce all this wastage and reduce its impact on our fragile environment. With this in mind, we’re recruiting self‑employed Sales & Marketing Agents to help roll out a major charity‑supported initiative for businesses in the UK primarily but also elsewhere too. Your role is simple: introduce businesses in our target sector to what they will clearly view as a ‘must‑have’, 'win-win' product and service that cuts wastage, saves effort and reduces costs — with no outlay required on their part. And that's it! You create good qualified leads and we and our team do all the rest. You do need to carry kit or samples and there is no demonstration required. All you require is the ability to learn the basics of the product, roughly how it works and how the business will benefit. Then use your charm and communication skills to a) talk to the right person and b) convince them that this is worth looking at further. You’ll work for yourself, choose your own areas, and build a portfolio of clients nationwide. Once you create interest, we and our partners will handle the full sales presentation, installation and ongoing service. You earn a monthly fee for every new client, paid month after month, creating a growing recurring income stream. These are 100% self-employed, commission based roles, but expected earnings are £25,000–£75,000+ per year, depending on activity and client volume. And in addition, you'll be helping raise funds for the charity to allow us to further develop our other campaigns to make the world a better place. Ideal for confident communicators, field‑based reps, networkers, or anyone wanting flexible, self‑managed income with long‑term rewards. Responsibilities • Develop comprehensive marketing strategies aligned with organisational goals to increase visibility and engagement., • Generate a regular supply of good-quality, qualified sales leads., • Manage relationships with clients, partners, and stakeholders to foster long-term collaborations., • Lead public relations activities to promote the organisation’s mission through media engagement, events, and community outreach programmes., • Provide exceptional customer service by addressing enquiries promptly and maintaining positive interactions with supporters., • Analyse market trends and competitor activities to identify new opportunities for growth and engagement., • Collaborate with internal teams to create compelling content for digital platforms, print materials, and events.Qualifications, • Proven experience in sales, marketing, or related roles within a non-profit or charitable organisation is preferred., • Strong knowledge of marketing principles, relationship management techniques, and public relations strategies., • Demonstrated ability in fundraising activities and donor management., • Excellent communication skills—both written and verbal—with the ability to engage diverse audiences effectively., • Organised with strong project management capabilities to handle multiple campaigns simultaneously., • A proactive approach with the ability to work independently as well as part of a team. This position offers an engaging environment where your expertise can make a meaningful impact while fostering personal growth within a supportive organisation dedicated to its mission.
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Citadel.London Ltd
Social Media Manager
13 days ago
£42500 yearly
Full-time
Romford
About the Role We are seeking a creative and commercially driven Social Media Manager to lead and execute our digital presence across multiple platforms. The successful candidate will be responsible for developing and implementing social media strategies aligned with the company’s growth objectives, enhancing brand visibility, and driving customer engagement and sales. Key Duties and Responsibilities • Develop and implement a comprehensive social media strategy tailored to the company’s products, services, and target market., • Manage and oversee daily operations of social media platforms including Instagram, Facebook, TikTok, LinkedIn, and emerging platforms., • Create, edit, and publish engaging content including posts, videos, graphics, and campaigns., • Plan and execute targeted marketing campaigns including promotions, product launches, and paid advertising., • Analyse performance metrics and prepare reports to improve campaign effectiveness., • Work closely with senior management to identify target customer demographics and marketing objectives., • Monitor competitor activity and industry trends to maintain a competitive edge., • Engage with customers and followers professionally through comments, messages, and reviews., • Coordinate with external designers and content creators where required., • Ensure all content complies with advertising standards and data protection regulations., • Degree or equivalent qualification in Marketing, Digital Media, Communications, or related field., • Proven experience managing business social media accounts., • Strong knowledge of social media platforms and analytics tools., • Experience with paid advertising campaigns., • Excellent communication skills., • Ability to manage multiple campaigns independently.
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Produce Market
Delivery Driver
13 days ago
£14.5–£15 hourly
Full-time
Nine Elms, London
Produce Network, a London-based fresh produce wholesaler, is seeking a reliable Night Driver to join our warehouse team. We supply premium produce to restaurants across London, and this hybrid role is crucial to our operation. This is a vital, hands-on position that combines warehouse work with delivery responsibilities. You'll spend the first half of your shift in the warehouse, meticulously loading orders, and the second half on the road, ensuring fresh produce reaches restaurant kitchens before they open. You are the final link in our supply chain, and your professionalism at a kitchen's back door at 5 AM directly influences their perception of our company. Key Responsibilities: • Warehouse Duties (11 PM – ~2:30 AM – 6 AM):, • Delivery Duties (Driving the route across London):, • Post-Route (After delivery, ~6 – 7 AM):, • Ongoing: What You'll Bring: • Essential:, • Strongly Preferred:, • Nice to Have: The Schedule (Please read carefully): This role involves sleeping during the day and working while London sleeps. The initial 3–4 hours of your shift will be dedicated to warehouse tasks, not driving. If you have prior experience with overnight shifts (delivery, warehouse, security, hospitality), you'll understand the rhythm. If not, please consider carefully if this schedule aligns with your lifestyle; we prefer you make this decision now rather than after three weeks on the job. What We Offer: • Competitive pay of £15 per hour (for an average of ~45 hours/week)., • A performance bonus of £500 at 90 days, contingent on clean attendance and no delivery-related customer complaints., • A company van provided for work use, with fuel expenses covered., • A stable, permanent role – we are not an agency, do not offer zero-hours contracts, or gig work., • The opportunity to be part of a small, close-knit team where everyone knows each other., • Clear pathways for growth into senior positions within the company.
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PROTECH SG LTD
Social Media Manager
13 days ago
£41700 yearly
Full-time
Ilford
PROTECH SG LTD trading as Smoke Gadgets seeks to appoint a full-time Social Media Manager to take responsibility for the business’s public image, customer-facing digital channels and campaign reporting. This is an in-house vacancy arising from the company’s development as an active retail shop with an existing Google Business Profile, Facebook presence, Instagram activity and a need for regular, professionally managed digital communication with customers. The role is business-specific. It is not a generic office marketing role detached from the company’s operations. The successful employee will work with the Director and shop staff to translate product launches, stock changes, promotional plans and customer priorities into structured communications and social-media activity that support footfall, repeat trade and brand presentation. Typical entry route and associated qualifications Most suitable entrants will possess A levels or equivalent and a degree or equivalent qualification. Further professional qualifications in marketing, communications, digital media or related fields may also be relevant. The company will also consider candidates with substantial equivalent professional experience where that experience clearly demonstrates the skill level required for the role. Key duties and responsibilities Discuss business strategy, products, services, promotions and target customer groups with the Director and senior colleagues so that the company’s public-facing communications match real business priorities. Write, edit and arrange the effective publication of social-media content, promotional material, customer updates and public-facing communications for the business’s existing channels, including Instagram, Facebook and the Google Business Profile. Photograph products, displays and in-store activity and prepare business-specific digital content that accurately reflects the company’s stock, offers, opening hours and services. Address customers and other target groups through online messaging, reviews, comments, direct customer interaction, store-promotion support and other public-facing activity to enhance the public image of the business. Monitor customer engagement, review patterns, reach and campaign performance and develop reporting tools to evaluate the effectiveness of the company’s communications and promotional exercises. Coordinate digital promotions with in-store activity so that online messaging aligns with actual stock availability, pricing, launches and seasonal promotions. Help maintain a consistent and professional public image for Smoke Gadgets across all public-facing channels. Ensure that any communications touching on regulated or age-sensitive products are handled cautiously and in line with applicable legal and platform restrictions. Skills, experience and qualifications required A levels or equivalent and preferably a degree or equivalent qualification in marketing, communications, business, digital media or a related field. At least 2 years’ relevant experience in social-media management, digital communications, public relations, brand-facing content or similar business-facing work. Strong written and spoken English and the ability to produce clear, commercially effective and customer-friendly copy. Experience of managing business social-media accounts, content calendars, engagement reporting and customer interaction. Competence in basic photo / video content creation and common digital content tools. Ideally some experience in a retail, consumer-electronics, convenience or other customer-facing commercial environment. Why this role is genuine The company already trades from an active premises and already uses public-facing digital channels to support discovery, reputation and customer interaction. The vacancy arises because these functions now require dedicated in-house management and reporting. The role will exist regardless of the nationality of the successful candidate and is required for genuine business reasons.
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The Berber & Q Group
Bartender
16 days ago
£13.5–£14 hourly
Full-time
London
Working alongside the team and management, deliver a high-quality service. Being able to resolve in a prompt and timely manner customer issues and provide an adequate solution. As a key member of our management team, our Bartender must ensure the bar operates smoothly, with sufficient stock & staff at all times. The ideal candidate must thrive in a dynamic, fast- paced environment, maintaining a professional, friendly & welcoming demeanour with our guests, as well as making effective use of quiet times. Strong leadership & people management skills should be accompanied by a customer-focused commitment to the company values, image & ethos. A Bartender pays close attention to all operational details to ensure the comfort, safety and enjoyment of guests and job satisfaction & development of the bar team, as well as the financial success of the establishment. You’re expected to be a role model for all members of staff, to lead by example and to generate a positive and friendly working environment for all. Duties & key responsibilities Service quality and professionalism Bar labour scheduling Staff training Risk assessment and HACCP awareness Customer relations attention to detail Ordering and stock take monitoring and optimisation Cocktail menu creation with GP% targets met Organisation, attention to detail About the business Berber & Q restaurant group currently includes Berber & Q Grill House (E8), Shawarma Bar (EC1), Carmel Queen's Park (NW6) Our menus take inspiration from pretty much anywhere we can find it, but with a bias towards the ingredients and flavours of the Middle East, North Africa and across the Ottoman. We favour vegetables as much as meat and fish, we like our wines natural and our cocktails with a kick. We cook over live fire because it makes food taste better. We love simple, honest cooking with loud colours and big, bold flavours.
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London Laundry and Dry Cleaning
Store Assistant
17 days ago
£12.75–£15 hourly
Full-time
London
Join us as we continue to expand across London. We are part of a chain of 6 high-end Central London Dry Cleaning Stores spaced across the capital. As we grow, we are continuing our search for driven, open-minded and hard-working individuals to help us grow and stretch our business. We are currently looking to hire Laundry/Store Assistants Experience in the industry is NOT REQUIRED We value individuals who possess an open-minded mentality to work, coach-ability and a strong hardworking nature. * Full and detailed training is provided by our team What we look for: • Driven, committed and target-orientated individuals, • Good organisational skills, • Team Players, • Thorough desire for quality and detail Job Roles: Sorting and ticketing garments per orders Quality Control of Garments Loading and unloading of laundry machines Booking in and ticketing of garments Folding and packing of shirts and other laundry. Maintaining cleanliness of the store and common work spaces The job leads onto a shop assistant role which would involve the following Handling and processing payments Maintaining and building great customer relations Why join us? • Join a special, diverse and enjoyable company culture, • Excel and develop vital and transferable skills such as sales, customer service, management, leadership etc *Who are we? * • Officially founded in 2001, we are a growing, diverse cleaning company with branches spaced all across central London. We have bases in Mayfair, Marylebone, Fitzrovia, Euston, Covent Garden and Baker Street., • We look forward to welcoming you
No experience
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Abokado
Assistant Manager at Abokado - up to £35k pa + Bonus + No weekends/eves
17 days ago
£32000–£35000 yearly
Full-time
London
Assistant Manager - up to £35,000 pa + discretionary bonus and no weekend and no evening working. At Abokado we prepare delicious and nutritious meals such as fresh salads, rice bowls, sushi, breakfast and organic coffee for our wonderful customers in locations in central London. We’re looking for an experienced Assistant Manager to work in our busy kitchens and serving customers. What we offer: Starting pay £32k to £35k pa (depending on experience) Performance related bonus Mon-Fri only (no weekend or evening working) Full Time role Guaranteed hours - 45hrs (no minimum hours contracts) Monthly salary payment Excellent training Free delicious meals while on shift 50% off Abokado at all locations 28 days holiday (including bank holidays) Great career prospects, opportunity to progress to GM (up to £45k pa salary + bonus) What we’re looking for: At least 12 months experience as a GM or AM in a similar food environment Great leadership skills Good financial and operational KPIs Positive attitude and high energy Reliability and punctuality Hard work and great team player Willingness to learn High standards and accuracy Happy with early starts - 6am is typical To apply: Please send your CV and a few words introducing yourself and why you want to join the Abokado family. Please tell us about your experience and skills as a GM or AM We will then carry out a phone interview and if successful invite you to a trial the following day. If your trial is successful you’ll be offered a role and you can join immediately.
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Cinquecento
Manager
18 days ago
£13.5 hourly
Full-time
Chelsea, Kensington and Chelsea
We are looking for exceptional Supervisor/Floor Manager to join our family! The Role of a Supervisor/Floor Manager is simple… to create unforgettable customer experiences for our valued customers! Responsibilities: Overview team and ensure the team prepare food and pizzas and drinks according to customer specifications. Communicate with customers and build exceptional experiences for them. Managing a team / supervisory experience Ensure adherence to Health and Safety and other operational requirements. We are looking for a team player who is: Experienced manager of people/busy restaurants Able to provide an exceptional customer experience through amazing food Enthusiastic with a ‘can do’ attitude Able to work well under pressure Smartly presented and professional in approach Positive with a can-do attitude Respectful to co-workers and customers Self-motivated to learn Punctual A good planner and organiser Great at communication Able to problem solve and has sound judgement Cinquecento Employee Benefits: Cinquecento 25% family dining discount Free pizza/meals for each full shift worked Paycare health wellbeing services - including My Pocket GP, Paycare Counselling and Helpline, Paycare Perks and Online Claiming Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided Lockers provided
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Kibele Restaurant
Bartender
19 days ago
£12.71–£14 hourly
Full-time
London
Welcoming customers at the bar area and asking what they need Providing knowledgeable and creative drink recommendations Fulfilling customer drink orders accurately and promptly Keeping the bar stocked by replacing empty bottles and kegs of beer Cleaning the bar, washing glasses and wiping down surfaces Taking cash or card payments from customers Keeping up to date with the latest drink trends Verifying the age and checking the identification of potential customers Ability to relate with customers and make them feel comfortable Attention to detail and ability to fulfil orders correctly Ability to work in a fast-paced environment, dealing with multiple requests at the same time Ability to work in a stressful, loud or intimidating environment Practical bartending skills, such as using cocktail shakers or beer taps Creative skills to mix new drinks or suggest new pairings Confidence and knowledge to apply laws and inhouse rules even when under pressure Mixology or hospitality qualifications
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Giraf Logistics (UK) LTD
Operation specialist
22 days ago
£28000–£30000 yearly
Full-time
Chiswick, London
Location: London / Birmingham, UK Company: Giraf Logistics (UK) Ltd About Us Giraf Logistics (UK) Ltd is the UK subsidiary of Longsail International Logistics Co., Ltd., a well-established international logistics group with extensive experience in global freight forwarding and supply chain solutions. With the strong support of our parent company and the continued expansion of our UK business, we are building a fast-growing local team to provide efficient, reliable, and customer-focused logistics services. We are now looking for a bilingual Chinese-English logistics professional with relevant international logistics experience to join us and support our rapid development. Key Responsibilities • Handle daily import and export shipments across multiple transport modes, including sea freight, air freight, and road freight, • Manage shipments from quotation stage through to final invoicing, • Coordinate closely with customers, overseas agents, carriers, suppliers, and internal teams to ensure smooth operations, • Prepare and follow up on bookings, shipping documents, customs-related information, and job files, • Support the sales team by assisting with quotations, service solutions, and customer communication, • Ensure a high standard of accuracy, customer service, and operational efficiency, • Take on additional operational or administrative tasks as required to support a fast-developing business environment Requirements • Previous experience in international logistics, freight forwarding, shipping, or supply chain operations is strongly preferred, • Familiarity with import/export processes and container freight forwarding would be a strong advantage, • Fluent in both Chinese and English (written and spoken) is essential, as this role requires communication with both Chinese-speaking and English-speaking clients, agents, and colleagues, • Strong sense of responsibility and the ability to work in a fast-paced, growing team, • Good communication, coordination, and problem-solving skills, • Detail-oriented, organised, and service-minded, • Able to work independently while also contributing effectively within a team, • Mandarin-English bilingual ability is preferred; Cantonese is also a plus What We Offer • Competitive salary, negotiable based on experience and qualifications, • Performance-related bonus opportunities, • Festival gifts and team-building activities, • Supportive and friendly working environment, • Excellent opportunity to grow with a rapidly developing international logistics team
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101 West
Front of House Team Member
1 month ago
Full-time
Bayswater, Westminster
101 West, Westbourne Grove We’re looking for a an experienced Front of House team member to join our friendly crew at 101 West – a bakery & deli that feels like home to our customers and team alike. As a family-run business, we care deeply about service and creating a warm, welcoming environment. If you're upbeat, reliable, and love good food and great coffee, this could be the perfect role for you. Your role will include: • Greeting and serving customers with warmth and efficiency, • Keeping shelves and deli displays tidy and well-stocked, • Assisting with open and close cleaning routines, • Washing dishes related to the coffee bar and deli, • Monitoring stock levels and communicating with the kitchen, • Supporting the team with general front-of-house duties (clearing tables, taking orders, helping with takeaway flow, etc.) About you: • You enjoy working with people and have a strong sense of hospitality, • You’re a team player with a proactive attitude, • You have a good eye for detail and cleanliness, • Experience in a café/deli/hospitality environment is a bonus, but not required if you’re enthusiastic and ready to learn What we offer: • A positive and supportive work culture, • Daytime working hours, • Opportunity to grow with a passionate, community-focused team
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Whelans pubs
Head Chef
1 month ago
£45000–£50000 yearly
Full-time
Hayes, Bromley
We are seeking a talented and experienced Head Chef to lead our kitchen operations. The ideal candidate will be passionate about food, highly creative, and capable of managing a fast-paced kitchen while maintaining exceptional quality and consistency. Key Responsibilities • Oversee all kitchen operations, including food preparation, cooking, and presentation, • Design and develop innovative menus that align with the brand and customer preferences, • Ensure high standards of food quality, hygiene, and safety regulations are consistently met, • Manage kitchen staff, including recruitment, training, scheduling, and performance evaluation, • Control food costs, inventory, and kitchen budgets efficiently, • Maintain strong supplier relationships and ensure timely procurement of ingredients, • Monitor and improve kitchen workflows for maximum efficiency, • Handle customer feedback related to food quality and service What We're Looking For • Proven experience as a Head Chef or Senior Sous Chef in a high-volume kitchen, • Strong leadership and team management skills, • In-depth knowledge of culinary techniques, food safety standards, and kitchen operations, • Excellent organizational and time management abilities, • Ability to work under pressure and meet deadlines, • Culinary degree or relevant certification (preferred but not essential), • Creativity and innovation in menu planning, • Strong communication and interpersonal skills, • Attention to detail and commitment to quality, • Financial awareness and cost control expertise, • Problem-solving and decision-making abilities What We Offer • Competitive salary package, • Opportunities for career progression within an expanding group, • Staff meals and discounts, • A supportive and dynamic work environment
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Kapur Telco Ltd
Data Analyst
1 month ago
£42000–£45000 yearly
Full-time
Isleworth
Job Description We are seeking a Data Analyst to support the commercial performance and operational efficiency of our telecommunications retail business. The role will focus on analysing sales, customer, and product data to inform business decisions, optimise performance, and support revenue growth across our Vodafone franchise operations. Key Responsibilities • Collect, analyse, and interpret data relating to sales performance, customer behaviour, and product uptake (mobile, broadband, SIM contracts), • Develop and maintain dashboards and reports to support management decision-making, • Monitor key performance indicators (KPIs), including sales trends, conversion rates, and customer retention, • Identify patterns and trends in data to support business planning and performance improvement, • Work with internal stakeholders to understand data requirements and provide actionable insights, • Support stock and product performance analysis to optimise inventory and sales strategies, • Ensure accuracy, consistency, and integrity of data across systems, • Assist in forecasting and reporting to support business planning and target setting Requirements • Experience in data analysis, reporting, or business intelligence roles, • Strong analytical and problem-solving skills, • Proficiency in data tools such as SQL, Excel, Power BI, or similar, • Ability to translate data into clear business insights, • Understanding of retail or telecommunications data (desirable but not essential)
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KASSA PROPERTY DEVELOPMENT UK LTD
Business Development Manager
1 month ago
£35000–£40000 yearly
Full-time
London
We are seeking a results-driven Business Development Manager to identify new business opportunities, build strong client relationships, and drive revenue growth. The ideal candidate will have strong communication skills, strategic thinking abilities, and a proven track record in sales or business development. Key Responsibilities Identify and develop new business opportunities through networking, cold calling, and market research Build and maintain strong relationships with new and existing clients Develop and execute strategic plans to achieve sales targets and expand the customer base Conduct market analysis to identify trends, competitor activity, and new opportunities Prepare and deliver compelling presentations and proposals to potential clients Negotiate contracts and close deals effectively Collaborate with internal teams (marketing, product, and operations) to align strategies Track and report on sales performance, forecasts, and pipeline activity Requirements Proven experience as a Business Development Manager, Sales Manager, or similar role Strong track record of achieving sales targets Excellent communication, negotiation, and interpersonal skills Ability to build rapport and establish long-term relationships Strong analytical and problem-solving skills Proficiency in CRM software and Microsoft Office Bachelor’s degree in Business, Marketing, or a related field (preferred) Preferred Qualifications Experience in [industry-specific field] Knowledge of market dynamics and customer needs Ability to work independently and as part of a team Benefits Competitive salary and commission structure Performance bonuses Flexible working arrangements Professional development opportunities Health and wellness benefits
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AM Coffee
Supervisor
1 month ago
£13 hourly
Full-time
London
Job Overview We are seeking an experienced and motivated Supervisor to oversee daily operations within our hospitality or food service establishment. The ideal candidate will possess strong leadership skills, a solid background in food preparation and kitchen management, and the ability to supervise and motivate a team. This role offers an opportunity to lead a dynamic team, ensure high standards of food safety and quality, and contribute to the overall success of our establishment. Duties Supervise and coordinate the daily activities of staff, including chefs, servers, and kitchen assistants Oversee food preparation and ensure adherence to recipes, presentation standards, and hygiene regulations Manage team schedules, delegate tasks effectively, and monitor performance to maintain high service standards Ensure compliance with food safety regulations and uphold cleanliness within the kitchen and service areas Assist in training new staff members in food production, safety procedures, and customer service protocols Monitor stock levels, place orders for supplies, and manage inventory efficiently Resolve customer complaints promptly and professionally to maintain excellent guest relations Collaborate with management to develop menu offerings and optimise operational efficiency Requirements Proven supervising experience within a restaurant, hotel, or hospitality environment Strong background in food preparation, cooking, and kitchen operations Knowledge of food safety standards and best practices in food production Excellent leadership skills with the ability to motivate and manage a diverse team Experience in restaurant service, hospitality, or barista roles is advantageous Good organisational skills with the ability to multitask effectively under pressure Strong communication skills and a professional demeanour Relevant culinary or hospitality qualifications are preferred but not essential This position offers an engaging environment for individuals passionate about culinary arts and team leadership. We value dedication, professionalism, and a commitment to delivering exceptional guest experiences. Job Types: Full-time, Part-time Benefits: Company pension Employee discount Work Location: In person All analytics data provided here is for informational purposes only and Indeed does not guarantee its accuracy. Values shown may deviate from the actual charges. Indeed reserves the right to adjust the information shown here or change the method of measuring such figures at any time. This information does not constitute a contract.
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Tiny's Social Club
Dog Carer and Driver
1 month ago
£28000–£31000 yearly
Full-time
London
At Tiny’s Social Club, we believe great care comes from structure, balance, and heart. Our daycare program is designed to give dogs the right mix of stimulation, rest, play, and learning, helping them grow in confidence and wellbeing every day. We’re looking for people who share our vision of thoughtful, elevated dog care. If you’re passionate about creating meaningful experiences for dogs (and their humans), we’d love you on our team. As a Dog Carer & Driver, you’ll be an essential part of the Tiny’s team, ensuring every dog’s day runs smoothly from home to club and back again. You’ll safely transport dogs, support them through their daily routines of walks, rest, and play, and contribute to the calm, structured atmosphere that defines our daycare. You’ll also use our online system to complete daily service reports for clients, sharing thoughtful updates that reflect each dog’s experience and wellbeing. Key Responsibilities: • Safely collect and drop off dogs from their homes, ensuring a calm and positive transition., • Walk, supervise, and engage dogs throughout the day, following our structured daycare schedule., • Observe behaviour and wellbeing, communicating clearly with the team about any changes or needs., • Complete daily service reports through our online system, keeping clients informed and reassured., • Maintain cleanliness, safety, and organisation within the daycare and vehicle., • Build trusting relationships with dogs and their owners through consistency and care. Requirements: • Genuine love for dogs and a deep understanding of their behaviour and needs., • Prior experience in dog walking, pet care, or a related field., • Comfortable working outdoors regardless of weather conditions., • Highly reliable, with a strong work ethic., • Willingness to undergo a DBS (Disclosure and Barring Service) check., • Must be over 25 years of age for insurance., • Must possess a valid clean driver's license, be comfortable driving and have at least 5 years driving experience., • Monday to Friday role. With some weekend work once or twice a month., • Must be comfortable using an online booking app for scheduling and communication., • Strong communication skills and the ability to work within a team., • This is a customer facing role so you must be well presented, well spoken with good English and outstanding communication skills. Benefits: • You will have lots of dogs to cuddle and play with!, • You will receive dog first aid training from Dog First Aid Franchise Ltd., • Free uniform, • Opportunity to expand your knowledge and skills in dog care., • Competitive compensation within the pet care industry. Working Hours: • Monday to Friday 8:00 AM to 5:30 PM.
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CITYWHARF PROPERTY INVESTMENT CONSULTANCY LIMITED
Sales Account Manager
2 months ago
£55000–£60000 yearly
Full-time
London
Role Overview We are seeking a commercially driven Sales Account Manager to join Citywharf, specialising in the London property market, including residential sales, lettings, and investment advisory. This role will focus on working with international clients, particularly Mandarin-speaking customers, while also building and maintaining strong relationships with UK-based landlords. The successful candidate will provide end-to-end support across property sourcing, investment advice, and transaction management. Citywharf is a boutique property consultancy with over 10 years of experience in London’s residential market, offering tailored services to overseas buyers, investors, and landlords. Key Responsibilities • Identify and develop new business opportunities, with a focus on Chinese and international investors, • Provide clients with insights into the London property market, including investment opportunities and property recommendations, • Manage the full sales and lettings process, from initial enquiry through to completion, • Build and maintain long-term relationships with landlords, including support on lettings, property management, and reinvestment strategies, • Conduct property viewings, client consultations, and negotiations to drive successful transactions, • Deliver end-to-end support to clients across buying, renting, and investment processes, • Collaborate with internal teams (sales, lettings, and property management) to ensure seamless service delivery, • Maintain accurate client records and track sales activities using CRM systems, • Participate in marketing initiatives, events, and client outreach activities, • Stay up to date with market trends to provide informed and strategic advice to clients Key Skills • Strong client relationship management skills, with the ability to work with international and high-net-worth clients, • Proven sales ability, with experience in converting leads into completed transactions, • Excellent communication and negotiation skills, • Commercially minded with a proactive, target-driven approach, • Ability to manage multiple transactions and client accounts simultaneously, • Proficient in CRM systems and Microsoft Office applications Experience Requirements • Minimum of 5 years’ experience in property, real estate, or a related field, • Experience working with Chinese or international clients is highly desirable, • Strong understanding of the London residential property market (sales, lettings, and investment), • Demonstrable track record of closing deals Education & Language Requirements • Bachelor’s degree or above in Business, Real Estate, Marketing, or a related field, • Fluency in Mandarin (spoken and written) and strong proficiency in English, • Cantonese is advantageous but not essential
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LOVII GROUP LIMITED
Marketing Executive
2 months ago
£38000–£42000 yearly
Full-time
London
Role Overview LOVII GROUP LIMITED is a UK-based company engaged in commercial operations and business development activities. As part of its ongoing business activities and market presence, the company is seeking a Marketing Executive to support its marketing and promotional functions. The role will focus on assisting with the delivery of marketing campaigns, managing digital content, and supporting customer engagement activities. The successful candidate will work closely with internal teams to ensure consistent brand messaging and effective execution of marketing initiatives. Key Responsibilities Assist in planning and executing marketing campaigns across online and offline channels; Support the development and maintenance of marketing materials and promotional content; Manage and update digital content across company platforms, including websites and social media; Conduct market research and competitor analysis to support marketing strategies; Monitor marketing performance and assist in preparing reports; Coordinate with internal teams to support campaign delivery and business activities; Assist in maintaining consistent brand messaging across all communication channels; Support customer engagement and communication initiatives; Provide general administrative support for marketing activities. Recruitment Requirements Bachelor’s degree or above in Marketing, Business, Media, or a related field; At least 1–3 years of experience in marketing, digital marketing, or a related role; Strong written and verbal communication skills in English; Good organisational and time management skills; Ability to work independently and as part of a team; Familiarity with digital marketing tools and platforms would be advantageous; Additional language skills would be beneficial but are not essential.
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Sapore Vero
Waiter / Waitress
2 months ago
£13–£14 hourly
Full-time
London
Experienced waiter/waitress required to work in a restaurant in Crystal Palace or in Hither Green. Duties includes • Answering questions related to the menu with recommendations, • Opening and closing a restaurant/bar, • Preparing drinks, cocktails and coffees up to Sapore Vero standard, • Answering the phone and taking orders, • Delivering food and drinks to customers, • Processing payments, • Cleaning tables after customers, • Maintain a tidy floor and bar, • Clean and polish glassware, • You must have a positive personality, always smiling and ready to engage with customers., • Most important is to make sure that customers have an enjoyable experience YOU MUST HAVE: • 2+ years of experience in waitering, • Good English PREFERRED • Experience with coffees and cocktails, • Flexibility to work in multiple sites If you are interested, please answer here, and we will be in touch with you. Salary is based on skills and experience.
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Cinquecento
Kitchen Porter
2 months ago
£12–£13 hourly
Full-time
London
We are looking for exceptional Kitchen Porters staff to join our family! The Role of a Kitchen Porter is simple… to aid the Chefs and kitchen team within food preparation duties and setting up the kitchen ahead of service. Role requires Washing up, Cleaning the kitchen, food prep, any other duties the chefs require. Responsibilities: Keep the kitchen and store areas clean and tidy · Washing up, cleaning and clearing all kitchen areas · Emptying bins, sweeping and mopping floors · Use of cleaning products in a safe manner · To follow cleaning procedures including use of equipment · Ensure the hygiene, cleanliness and tidiness of the kitchen and food counters achieve total customer satisfaction and meet company standards · Follow all Health and Safety requirements for the Kitchen including food storage, manual handling · Disposing of any waste following the guidelines given · Restock the cupboards and fridges when the stock arrive · Supports the Chefs with the running of the Kitchen We are looking for a team player who is: Enthusiastic with a ‘can do’ attitude Able to work well under pressure Respectful to co-workers and customers Able to have an eye for detail and keep our venues beautiful Self-motivated to learn Punctual A good planner and organiser Great at communication Able to problem solve and has sound judgement Cinquecento Employee Benefits: Cinquecento 25% family dining discount Free pizza/meals for each full shift worked Paycare health wellbeing services - including My Pocket GP, Paycare Counselling and Helpline, Paycare Perks and Online Claiming Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided Lockers provided
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Oriental Home Sense UK Limited
Business Development Executive
2 months ago
£2000–£2500 monthly
Full-time
London
We are seeking a proactive and results-oriented Business Development Executive to drive growth and expand our client base. This role is crucial for identifying new business opportunities, building strong relationships with potential clients, and contributing to the overall success of the company. Key Responsibilities: • Identify and pursue new sales leads and business opportunities through research, networking, and cold calling., • Develop and maintain strong relationships with prospective and existing clients., • Present and articulate the value proposition of our products/services to potential customers., • Negotiate contracts and close sales deals to achieve and exceed sales targets., • Conduct market research to identify trends and customer needs., • Prepare and deliver compelling presentations and proposals., • Collaborate with internal teams to ensure client satisfaction and successful project delivery., • Maintain accurate records of all sales activities and client interactions in the CRM system. Requirements: • Proven experience in business development, sales, or a related client-facing role., • Excellent communication, negotiation, and interpersonal skills., • Strong analytical and problem-solving abilities., • Self-motivated, target-driven, and able to work independently as well as part of a team., • Ability to understand client needs and provide appropriate solutions., • Proficiency in using CRM software and sales tools., • A passion for sales and a commitment to achieving goals.
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Marketing Manager – Creative Fashion Accessories & 3D Printed Designs
Marketing Manager – Creative Fashion Accessories & 3D Printed Designs
2 months ago
£35000–£45000 yearly
Full-time
London
Location: London, UK Working Hours: Full-time (32 hours/week) Salary: £35,000 – £45,000 per year About Persona Beauty Persona Beauty is a growing creative brand based in the UK, specialising in custom nail art, eyelashes, and 3D-printed fashion accessories. Our products blend Eastern aesthetics, cosplay culture, and modern creative design. We operate a multi-channel e-commerce model and an in-house design studio pipeline, spanning: • Two London retail locations, • Pop-up events & fashion/art exhibitions, • Shopify online store, • Xiaohongshu (RED) promotion, • B2B partnerships for 3D-printed fashion accessories/installations, • UK cosplay & ACG (2D culture) communities, • A strong UK-based Asian customer base We are now seeking a full-time Marketing Manager to take the lead in brand strategy, content creation, and multi-platform marketing. Key Responsibilities • Develop and execute integrated marketing strategies (online & offline), • Manage and grow brand presence on Instagram, TikTok, Xiaohongshu (RED), and Shopify, • Produce high-quality Chinese & English content: photos, videos, product posts, storytelling captions, • Write engaging Xiaohongshu-style content (Chinese copywriting essential), • Plan and support pop-up events, exhibitions, cosplay-related activities, and product launches, • Collaborate with influencers, KOLs, and cosplay/creative communities, • Organise photoshoots, video shoots, and visual asset management, • Strengthen consistent brand identity and creative direction, • Conduct market research and identify new growth opportunities, • Prepare marketing materials for B2B partnerships, • Analyse marketing performance and provide monthly reports Key Requirements • Experience in marketing, content creation, brand management, and media management, • Education: Bachelor’s degree or above in Marketing, Media, Advertising, Business Management, Creative Design, or related fields preferred, • Strong Chinese writing ability required (Xiaohongshu content creation), • Familiar with social media platform algorithms and traffic rules, especially Instagram, TikTok, and Xiaohongshu, • Knowledge of content trends on Xiaohongshu, Instagram, TikTok, • Interest in cosplay, ACG culture, fashion, beauty, or 3D design, • Strong aesthetic sense; ability to produce visuals is a plus, • Creative, proactive, detail-oriented, • Excellent Chinese & English communication skills in listening, speaking, reading, and writing What We Offer • Salary: £35,000–£45,000 per year, • Full-time position with stable hours (32 hrs/week), • Creative, supportive work environment, • Opportunities to participate in cosplay shows, 3D fashion installations, pop-ups, and more, • Real growth and leadership opportunities as the brand expands, • A chance to shape the identity of a culturally distinctive, innovative brand We look forward to welcoming you to Persona Beauty.
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L&C CONSULTANT LIMITED
Sales Account Manager
2 months ago
£56000–£58000 yearly
Full-time
London
Job Description Job Overview The Sales Account Manager will be responsible for managing and developing client relationships while driving revenue growth for the company’s consultancy and business support services. The role focuses on maintaining long-term partnerships with clients, identifying new opportunities within existing accounts, and ensuring high levels of customer satisfaction. Key Responsibilities • Manage and develop relationships with existing clients and key accounts, • Identify opportunities to expand services and generate additional revenue within existing accounts, • Acquire new business clients through networking, referrals, and lead generation, • Present and promote the company’s consultancy and business support services, • Prepare proposals, quotations, and service agreements for clients, • Monitor client needs and provide tailored solutions in collaboration with internal teams, • Maintain accurate records of sales activities, accounts, and pipeline using CRM systems, • Achieve monthly and quarterly sales targets, • Provide regular sales reports and forecasts to senior management Requirements • Bachelor’s degree, with preference in Business, Marketing, or a related field, • Minimum 1 year experience in sales, account management, or client relationship management, • Strong interpersonal and communication skills, • Excellent negotiation and presentation abilities, • Ability to manage multiple accounts and build long-term client relationships, • Self-motivated and target-driven with a strong commercial mindset, • Ability to work in a fast-paced and target-driven environment, • Experience in consultancy services, professional services, or B2B sales is preferred Application deadline:16/04/2026 Job types: Full-time, Permanent Salary: £56,000 - £58,000
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CTC Holding Limited
Sales Account Manager
2 months ago
£56000–£58000 yearly
Full-time
London
Job Description The Sales Account Manager will be responsible for acquiring new clients and maintaining strong relationships with existing business clients. Key Responsibilities • Identify and develop new business opportunities, • Promote services and products of the company, • Manage and maintain relationships with existing clients and partners, • Conduct sales presentations and negotiate contracts, • Achieve sales targets and revenue goals, • Prepare sales reports and forecasts, • Collaborate with marketing and operations teams to improve customer experience Requirements • Bachelor’s degree, degree in Business, Marketing, or related discipline is preferred., • Proven experience in sales, account management, or client relations, • Strong negotiation and communication skills, • Ability to build long-term client relationships, • Experience in co-working, or business services is preferred, • Mandarin being the native language is an advantage. Application deadline:16/04/2026 Job types: Full-time, Permanent Salary: £56,000 - £58,000
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Olive Base Ltd
Marketing Manager
2 months ago
£33000–£43000 yearly
Full-time
London
📍 Location: London 🏢 Company: Olive Base Ltd 🕒 Job Type: Full-Time, In Person 💷 Salary: £33,000 – £43,000 per year + Performance Bonus 🗓 Expected Start Date: 29/05/2026 At Olive Base Ltd, we are committed to providing high-quality food products and exceptional service. As a growing business operating within the food and hospitality sector, we focus on delivering efficient operational solutions while maintaining the highest standards across our services. We are dedicated to excellence, reliability, and continuous improvement, creating a professional environment where both our clients and employees can thrive. Key Responsibilities: As a Marketing Manager, you will be responsible for: • Analysing market trends, customer behaviour, and competitor activity to support strategic marketing decisions within the restaurant and franchise operations., • Planning and managing marketing campaigns across digital platforms, social media, and online delivery marketplaces to increase brand awareness and customer engagement., • Monitoring sales performance, customer acquisition trends, and campaign effectiveness to identify growth opportunities and improve marketing outcomes., • Preparing detailed reports on marketing performance, customer engagement, and return on investment for management review., • Supporting the development and implementation of marketing strategies aimed at increasing revenue, brand positioning, and customer retention., • Managing digital marketing activities including website content, social media platforms, and online advertising campaigns., • Coordinating with internal teams, franchise partners, and external agencies to ensure consistent branding and effective delivery of marketing initiatives., • Supporting promotional activities, offers, and seasonal campaigns to drive customer traffic and sales., • Assisting senior management in planning business growth strategies and market expansion initiatives., • Ensuring marketing records, reports, and campaign data are maintained accurately and securely. Requirements • Bachelor’s degree (or equivalent) in Marketing, Business, Management, or a related field., • Strong understanding of marketing principles, digital marketing, and brand development strategies., • Ability to analyse market data, customer insights, and campaign performance metrics., • Experience in managing marketing campaigns, social media, and online platforms., • Strong communication and organisational skills., • Proficiency in Microsoft Office, digital marketing tools, and data analysis software., • Ability to work with confidential business data and maintain professional standards., • Experience in hospitality, retail,(preferred but not essential). 🌟 What We Offer • Competitive salary (£33,000 – £43,000) + performance-based bonus, • Company pension, • Ongoing professional development and internal promotion opportunities If you're driven, creative, and ready to bring energy to a dynamic team, we want to hear from you! 👉 Apply now and take your career to the next level with Olive Base Ltd
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CTC Holding Limited
Property Manager
2 months ago
£43000–£45000 yearly
Full-time
London
Job Overview The Property Manager will oversee the daily management of the company’s commercial property and co-working facilities. Key Responsibilities • Manage day-to-day operations of office spaces and coworking facilities, • Handle tenant relations and leasing enquiries when applicable, • Coordinate property maintenance, repairs, and service providers, • Ensure compliance with health and safety regulations, • Manage rental agreements and occupancy records when applicable, • Monitor property budgets and operational expenses, • Support events and business activities within the centre Requirements • Experience in property management or facilities management is preferred, • Strong organisational and problem-solving skills, • Good communication and customer service skills, • Property management qualification or experience preferred Application deadline:16/04/2026 Job types: Full-time, Permanent Salary: £43,000 - £45,000
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Frenchies Ltd
Management Consultant
2 months ago
£35000–£40000 yearly
Full-time
London
About the Company Frenchies Ltd is a growing clothing brand operating across online e-commerce, retail, and wholesale channels. We focus on delivering quality fashion products while expanding our market presence and improving operational efficiency. We are looking for an experienced Management Consultant to analyze our current business operations, identify growth opportunities, and help optimize our business strategy across all sales channels. Role Overview The Management Consultant will work closely with the leadership team to evaluate business performance, improve operational processes, strengthen market positioning, and develop strategies to scale the business across e-commerce, retail, and wholesale distribution. Key Responsibilities Business Strategy • Analyze the company’s current business model and identify areas for improvement and growth., • Develop strategic plans to scale online sales, retail operations, and wholesale partnerships., • Provide recommendations for brand positioning and market expansion. Operational Efficiency • Review operational processes across inventory management, supply chain, logistics, and retail operations., • Identify inefficiencies and implement solutions to improve productivity and profitability. Financial & Performance Analysis • Assess revenue streams, profit margins, and cost structures., • Develop KPIs and performance tracking systems for different sales channels., • Provide data-driven insights to support decision-making. Sales & Market Expansion • Recommend strategies to increase online conversion rates and customer acquisition., • Support expansion into new retail markets and wholesale partnerships., • Evaluate competitor positioning and market trends in the fashion industry. Organizational Development • Evaluate current team structure and recommend improvements., • Help implement better workflows and internal communication processes., • Support leadership with decision-making and business planning. Required Qualifications • Bachelor’s or Master’s degree in Business Administration, Management, Marketing, or related field., • Proven experience as a Management Consultant, Business Consultant, or Strategy Consultant., • Experience in fashion, apparel, retail, or e-commerce industries is highly preferred., • Strong analytical and problem-solving skills., • Experience with business growth strategies, operational optimization, and financial analysis., • Excellent communication and presentation skills. Preferred Skills • Knowledge of fashion retail operations and supply chains., • Experience with e-commerce platforms and digital marketing strategies., • Understanding of inventory management and wholesale distribution., • Ability to translate data into actionable business strategies. Key Performance Indicators (KPIs) • Revenue growth across online, retail, and wholesale channels, • Improved operational efficiency and reduced costs, • Increased online conversion rates, • Expansion into new markets or partnerships, • Implementation of effective business processes What We Offer • Opportunity to work with a growing fashion brand, • Competitive compensation (project-based or full-time), • Strategic role with direct impact on business growth, • Flexible work environment.
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NA NIU LIMITED
Finance Officer
2 months ago
£54000–£56000 yearly
Full-time
London
Responsibility • Maintaining, coding, and reconciling supplier and customer accounts (sales/purchase ledgers)., • Regular posting of purchase and sales ledger entries to including managing incoming queries, • Preparing monthly, quarterly, and annual financial reports, including cash flow forecasts and budget reports, • Managing payments, bank deposits, and processing payroll., • Ensuring adherence to financial policies, procedures, and data protection requirements., • Handling credit card reconciliations, expenses, VAT, and managing financial files. Required Knowledge, Skills, and Experience • Technical Skills: Proficiency in accounting software (e.g., Sage, Xero, QuickBooks) and MS Excel., • Experience: Previous experience in a finance or accounting role., • Attributes: Strong attention to detail, accuracy, and the ability to work to strict deadlines., • Qualifications: Often requires a qualification in accounting or a related field (e.g., AAT, ACCA, or CIMA) or equivalent experience.
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Relocation Homes
Assistant Property Manager
2 months ago
£24000 yearly
Full-time
London
Relocation Homes, an independent Estate Agency based in Edmonton, London, is seeking a Property Manager to join our busy office. You will help manage our residential lettings and property management portfolio. Key Responsibilities: • Work within the Lettings team to ensure the smooth running of all aspects of managing over 200 properties., • Manage approximately 200 properties, working alongside a Senior Property Manager., • Handle EICR reports, property renewals, some rent chasing, and other relevant administrative duties., • Cover the management of all properties when the Senior Property Manager is away., • Manage properties using CRM online issue reporting management software, keeping it up-to-date., • Deal with maintenance-related enquiries, liaise with contractors, understand costs, place works orders, and arrange repairs., • Coordinate our maintenance teams to ensure timely and efficient repairs., • Liaise with tenants regarding move-out dates and ensure vacant properties are advertised by Lettings Negotiators; organise cleaning for new occupancy., • Act quickly to deal with emergencies., • Act as liaison between tenants and landlords., • Negotiate contract renewals., • Assist with any ad hoc tasks to support the business., • Manage rental property queries, both tenant and property-related. Essential Candidate Qualities: • Knowledge of Lettings legislation., • Previous experience in property management., • Organised, enthusiastic, with excellent administration and IT skills., • Ability to communicate effectively with Landlords, tenants, and contractors, both by phone and face-to-face., • IT Competency., • Excellent customer service skills., • High attention to detail and accuracy., • Ability to work under pressure., • Must be organised and able to prioritise., • Flexible, positive attitude., • Ability to learn quickly and a team player., • Driving License Essential., • Knowledge of Prosperity CRMs software is a plus, but full training will be provided if you currently use an alternative CRM / account system. Working Hours: • 6-day week, Monday to Friday, 9am to 6pm. Job Type: • Full-time, Permanent., • This is not a remote position. Property Management is a unique and fast-paced career where no two days are ever the same.
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BR MOTORS CLAIM MANAGEMENT LTD
Sales Administrator
2 months ago
£28000–£32000 yearly
Full-time
London
Provide comprehensive administrative support to the sales team involved in motorcycle sales, parts distribution, and accident claim management services. Process sales orders, quotations, invoices, and related documentation while maintaining accurate sales and customer records. Maintain detailed records of motorcycles received following accidents, including storage details, claim references, and repair status updates. Assist in preparing documentation required for insurance claims, repair estimates, and parts replacements. Respond to customer enquiries regarding parts availability, pricing, order status, and after-sales support. Maintain organised filing systems for sales transactions, warranty records, service documentation, and insurance claim files.
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