Customer relation jobs in United Kingdom - Page 2

Housing Officer Role Overview As the face of the organisation, you will independently manage a diverse portfolio of residential and mixed-tenure properties, delivering an exceptional end-to-end customer experience across your patch. You will play a key role in enhancing customer safety, well-being and satisfaction, ensuring regulatory compliance and supporting vibrant, sustainable communities.From estate inspections and building safety to tenancy management and addressing anti-social behaviour, this is a varied, customer-facing role where no two days are the same. Key ResponsibilitiesCustomer Engagement & Experience • Lead the end-to-end customer journey, including new tenancy visits, annual visits, and end-of-tenancy inspections., • Act as a single point of contact outside the customer care hub., • Build strong customer relationships through proactive communication and responsive service., • Support Tenant & Resident Association (TRA) and engagement events., • Maintain accurate records and use systems to monitor performance and drive service improvement.Tenancy Management, • Manage legal and regulatory tenancy requirements, including tenancy changes, succession, abandonment, notices (e.g. TORTs), enforcement, court work and evictions., • Address anti-social behaviour, hate incidents, disputes, fraud, safeguarding concerns and complaints., • Liaise with internal and external partners to resolve issues and sustain tenancies.Property & Estate Management, • Conduct estate, scheme and property inspections to maintain high safety and cleanliness standards., • Ensure completion of compliance actions (e.g. fire risk assessments, gas safety)., • Oversee block and estate repairs, CCTV, communal areas and bin management., • Manage service charge, rent and arrears queries, signposting customers for support where required., • Coordinate estate task force and deliver local action plans., • Support defect management and Homeownership queries.Stakeholder & Partnership Working, • Build effective relationships with customers, colleagues and external agencies., • Represent the organisation at multi-agency meetings (e.g. MAPPA, MARAC) and court proceedings where required., • Support customers in engaging with partner organisations to sustain their tenancy.Additional Duties, • Participate in out-of-hours cover on a rota basis., • Work flexibly, including evenings and occasional weekends., • Dynamically assess risk and use PPE appropriately., • Experience in housing and tenancy management with strong customer service focus., • Knowledge of housing law and regulatory requirements (or willingness to develop)., • Understanding of safeguarding and supporting vulnerable customers., • Strong communication, dispute resolution, problem-solving and decision-making skills., • IT proficiency (Outlook, Word, Excel, mobile working)., • Highly organised with effective time and resource management skills., • Ability to work independently (lone working) and collaboratively within a team., • Hold or be willing to work towards a Level 3 (or higher) Housing qualification (Ofqual-regulated) or CIH foundation degree., • Full UK driving licence and access to a vehicle insured for business use. Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

MUST HAVE FULL UK DRIVING LICENCE AND OWN CAR - YOU WILL NEED TO BE OUT AND ABOUT TO DIFFERENT LOCATIONS AT LEAST 4 x PER WEEK - BETWEEN OFFICE/ SCHEMES. CAN WORK FROM HOME 1 X PER WEEK Our vision is to create communities where everyone has a safe home in a place where theyre proud to live. Were big and were local. Residents are at the heart of all we and we use our size to influence positive change in the areas where we operate. Its also about living our values which are at the HEART of what we do. All colleagues are expected to demonstrate a commitment to our values through their behaviours, actions and words on a daily basis. As a valued member of the Southern Housing Team, youll embrace our Values to inspire others as well as yourself Provide an effective intensive housing management service for residents with identified support needs, working with external support providers, commissioners and other partners within relevant legislation, regulation and Service Level Agreements. (SLA). Carry out void management including pre-void inspections, obtaining referrals, assessing applicant suitability, completing risk assessments as necessary, tenancy fraud checks, affordability assessments, viewings, sign-ups, completing CORE and updating the tenancy management systems. Across supported housing schemes, manage and investigate tenancy breaches using informal and formal interventions. Start court action for ASB, debt, crime or nuisance issues and authorise notice to quit or notice to seek possession, liaise with our solicitors, prepare the court papers, attend court hearings, draft the eviction report and complete the eviction process. Complete property inspections across our supported housing schemes every fortnight or more frequently, to quality assure property condition and undertake call point testing, legionella testing, fire drills and health and safety inspections as required. Work with support providers and relevant agencies to manage complex cases including safeguarding, capacity issues and support concerns focusing on tenancy sustainment. Hold joint liaison meetings quarterly with representatives of the support providers/commissioners and other partners to review the various aspects of the Service Level Agreement and service performance. Escalate any concerns with support provisions to senior management and if appropriate follow the safeguarding protocol. Ensure we meet compliance obligations by facilitating access in relation to repairs, gas servicing, electrical, portable appliance testing (PAT) making available the appropriate documents to residents and support providers. Complete FRA actions within a set timeframe. Assist SH property colleagues in helping them with their planned works (stock investment, servicing contracts i.e. electrical, gas, water, cyclical works, aids and adaptations, asbestos, etc) Respond to complaints and resident feedback and ensure services support continuous improvement and positive resident experience.Essential: Demonstrable knowledge of working in supported housing / housing related support environment. A proven track record of working in a customer facing service where customer satisfaction was at the heart of the operation. Previous experience of managing relationships with partner agents, including negotiation of management agreements and monitoring of performance. Knowledge of legislation around health and safety and property management. Experience in managing and supporting projects. Skills: Being able to keep up-to-date with new technologies which can improve services or deliver value for money Ability to communicate effectively and concisely, displaying good interpersonal skills in multiple modes (phone, face to face, emails and in writing) using customer friendly language Contract and Partnership Officer Contract and Partnership Officer Contract and Partnership Officer Contract and Partnership Officer Contract and Partnership Officer Contract and Partnership Officer

Enterprise Architect - CRM & Customer Lifecycle Management (CLCM) - Marketing6 Month Contract - Inside IR35Remote with occasional travel to London/Leeds officeMy global client is seeking an Enterprise Architect to lead the architectural design and delivery of a major CRM and Customer Lifecycle Management transformation programme within a complex, highly regulated digital environment. You will own the target-state CRM architecture, ensuring seamless integration with core platforms, identity systems, payments, risk engines, data platforms, and governance tooling. The role requires balancing marketing growth, regulatory obligations, risk controls, and scalable technical architecture.Key Responsibilities • Define and govern enterprise CRM & CLCM architecture, • Architect acquisition, onboarding, engagement, retention, and reactivation journeys, • Develop omnichannel engagement patterns (email, SMS, push, in-app, real-time triggers), • Lead personalization and real-time decisioning architecture (CDP, segmentation, ML models), • Design campaign orchestration, eligibility logic, and compliant suppression rules, • Define architecture for incentive / bonus systems and associated risk-mitigation controls, • Embed compliance-by-design: data privacy, consent, regulatory segmentation, • Previous experience in Enterprise Architecture, • Proven leadership in Marketing Technology transformation on CLCM architecture, • Experience designing real-time, event-driven, cloud-native architectures, • Excellent stakeholder management and communication skills Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Brokerage Assistant - Adults Commissioning Team London Borough of Hackney £27.73ph Umbrella The Adults Commissioning Team is looking for a Brokerage Assistant to join our fast-paced, collaborative service. As a vital member of our Brokerage Team, you'll play a key role in ensuring adults in need of care and support can access high-quality services that promote independence, wellbeing and choice. About the Role Reporting to the Senior Brokerage Manager, you will help maintain the systems, data and processes that underpin the delivery of placements and care packages across Hackney. You will work closely with providers, social workers, health colleagues, finance teams and other internal stakeholders to make sure information is accurate, up-to-date and supports effective decision-making. This is a varied, rewarding role that offers the opportunity to develop your skills in commissioning, contract management, relationship building and care brokerage. Key Responsibilities • Maintain accurate databases, including care home vacancies and information on placements, support packages and associated costs., • Liaise proactively with care providers, Brokerage Officers, Social Workers, Care Coordinators, Contract Officers and Finance teams., • Support the sourcing, arrangement and amendment of placements in residential, nursing and supported living settings., • Participate in the team's duty system, handling incoming calls, emails and other communications., • Ensure systems such as Mosaic and CM2000 are updated in line with policies and procedures., • Monitor provider compliance and report issues to Contract Officers., • Support the development of policies and procedures within the Brokerage function., • Maintain high-quality, accurate records for financial forecasting and community care charging. We're looking for someone who is: • Background in health or social care, including experience with residential or supported living placements., • Comfortable managing relationships with stakeholders in a care or commissioning environment., • Confident using IT systems to record activity, track performance and communicate effectively., • Able to communicate clearly and assertively in writing and verbally., • A collaborative team member who can also work independently., • Skilled at managing your own workload, prioritising under pressure and meeting deadlines., • Able to exercise sound judgement and make decisions based on available information. Working at Hackney means being part of a diverse, innovative borough committed to improving outcomes for residents. In this role, you'll help deliver truly person-centred services that support independence and wellbeing for adults with care needs. You'll also have access to ongoing professional development and opportunities to build a career within commissioning and adult social care. How to Apply If you are motivated, organised and passionate about helping people access the right care at the right time, we would love to hear from you. Apply now to help us shape a better Hackney, get in touch with Jordan Peat, QSW Talent Partner - Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.

Head of Applications £130K UK - Fully remote Excited by the challenge of leading global engineering teams at a fast-growing cybersecurity technology company? We're looking for a Head of Applications to lead a globally distributed Application Technology team responsible for building and scaling the customer-facing systems that power a real-time offensive security platform used by enterprise organisations around the world. For this role, you must be resident in the UK and eligible to work without visa sponsorship. What You'll Do • Lead and grow a global Application Technology team, fostering a culture of technical excellence, collaboration, and high performance across multiple regions., • Own the development and evolution of core SaaS application capabilities including account lifecycle management, authentication, access control, notifications, logging, and multi-tenancy for enterprise B2B customers., • Provide direct line management for regional leads and engineering teams, ensuring consistent technical standards, delivery practices, and alignment with global engineering strategy., • Partner closely with Product and Design teams to deliver intuitive, scalable workflows and user experiences across customer-facing applications., • Solve complex engineering challenges involving data pipelines, secure access control, system observability, and large-scale SaaS infrastructure., • Shape engineering practices across teams, embedding quality, security, agility, and DevOps principles into the development lifecycle., • Drive collaboration across global teams, ensuring knowledge sharing, consistent architecture decisions, and unified execution of technical strategy., • Build and scale a high-performance engineering culture through hiring, coaching, structured performance reviews, and career development pathways. What We're Looking For • Backend: Node.js, TypeScript, • Frontend: React.js, TypeScript, • Database: MySQL, • Infrastructure & Tools: AWS, ECS, Kubernetes, Airflow, Kafka, Serverless, • 10+ years' experience building and managing distributed engineering teams across multiple regions, • Proven experience leading global engineering organisations, managing regional leads rather than solely individual contributors, • Strong background developing and scaling high-performing engineering teams, including hiring, mentoring, performance frameworks, and career progression, • Experience working with cybersecurity platforms or large-scale security data, ideally within threat intelligence or offensive security environments, • Track record building engineering organisations within early-stage or high-growth B2B SaaS startups serving enterprise clients, • Deep technical understanding across modern full-stack architecture, including backend services, frontend applications, and cloud infrastructure, • Strong understanding of SaaS platform fundamentals, including onboarding, authentication, SSO, granular authorisation, and account lifecycle management, • Experience designing systems supporting notifications, logging, multi-tenancy, and asset categorisation, • Familiarity with event-driven architectures, asynchronous workflows, and orchestration tools, • Exposure to platform engineering or developer tooling that improves delivery speed, reliability, and developer productivity, • Experience driving Agile and DevOps practices within high-growth technology organisations, • Committed to engineering best practices including clean, testable code and robust automated testing strategies. Why Join? • Lead a globally distributed engineering organisation working on technology that helps enterprises understand and reduce real-world security risk., • Shape the architecture and culture of a rapidly scaling engineering function., • Work on a mission-driven platform operating at the intersection of cybersecurity, data, and SaaS infrastructure., • Join a collaborative, ambitious team where your leadership will directly influence the success of the platform and the organisation. If you are interested in the above role, click the "Apply Now" button for immediate review. Head of Applications, Head of Development, Development Manager, Applications Manager, Head of Applications, Node.js, Typescript, Head of Applications Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.

BIM Designer - Hard Metals and Flat Roofing & Cladding Location: Waltham Abbey, HertsHours: 8am - 5pm, Monday to FridaySalary: Up to £60,000 Dependent on experienceHoliday: 20 Day plus 8 Bank holidaysSector: Construction, Roofing, Design Our client is a specialist contractor in fully supported hard metal roofing and cladding systems for commercial and residential properties across the UK and internationally. They are recognised as one of the UK's leading designers and installers of bespoke, custom-designed systems, delivering high-quality solutions on a wide range of projects. Due to continued growth, they are now seeking an experienced BIM Designer to join their team and help ensure projects are delivered on time and to the highest specification. In this role, you will bring together client requirements and stakeholder needs while demonstrating design possibilities through detailed BIM modelling. You will take ownership of your portfolio of projects, managing them from initial design and technical drawings through to the installation of your final design. Clear and consistent communication will be essential, as you will be responsible for keeping clients and stakeholders updated throughout the design and delivery process. Position Duties • Ensure all construction drawings and designs are produced on time to a high-quality standard, • Manage the development and implementation of design proposals to meet client expectations, • Adhere to budget constraints to maintain financial viability of designs, • Present proposals for approval to clients, • Oversee the design process using technical expertise, • Maintain thorough documentation of designs and development, complying with ISO9001, • Keep up to date with changing building legislation and codes of practice, • Coordinate submissions for building control compliance, • Lead coordination and production of design data, bid deliverables, reports, and documentation, • Oversee the design of multiple projects throughout the contract period, • Review architectural design intent to develop acceptable construction solutions, • Coordinate subcontractor drawings to resolve conflicts and produce cohesive overall designs, • Review product technical data for compliance and incorporate into designs, • Assist with design schedules and provide technical support throughout design and construction phases, • Attend and lead design team meetings with consultants and subcontract designers, • Prepare full site reports from surveys on progress, quality, and compliance, • 5+ years' experience in Hard Metal Roofing and/or Flat Roofing and Cladding Design preferred, • High-level competency with Revit or AutoCAD, • Knowledge of approved document Part B and NHBC conditions, • Familiarity with online document portals (e.g., 4Projects, Aconex) advantageous, • Full driving license, and the ability to reliably to commute to the office in Waltham Abbey, • Excellent organizational skills with high attention to detail, • Able to work to tight deadlines while maintaining high levels of customer care, • Strong ability to build and maintain internal and external relationships, • Construction/design-related further education advantageous (HNC/HND/Degree), • Membership of a professional body preferable but not essential, • Clear verbal and visual communication of construction concepts, • Good grasp of core construction ideas and principles, • Up to £60,000 Salary Dependent on experience, • Regular office hours, 8am - 5pm, Monday - Friday, • 20 Days annual leave plus 8 Bank holidays, • Christmas Shutdown, • Company Pension Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.

Kitchen Surveyor • Basic: £28-32,000 basic + UNCAPPED commission OTE £70,000.00, • Full mobile business set-up: Laptop, Tablet, Phone and Mobile provided, • Car allowance & business mileage / Lease car option / Fuel Card, • Overnight accommodation including meal, • Hybrid working, from home or our head office in Surrey., • Previous experience of conducting home measures/surveys., • Knowledge of kitchen installation and a basic understanding of general building., • Knowledge of plan checking or error checking. KW15468

Our client is a fast-growing renewable energy contractor specialising in solar PV and EV charging solutions across residential and commercial markets. With a strong focus on sustainability, quality, and customer satisfaction, they are now looking to recruit an ambitious and driven Sales Consultant to help expand their presence in the construction and commercial sectors. This role will focus on identifying, developing, and closing new business opportunities with housing developers, commercial property owners, and industrial clients. The ideal candidate will have proven experience in B2B sales within the construction or property development sector, a strong understanding of housing and new-build projects, and the ability to articulate both the commercial and environmental advantages of solar PV and low-carbon technologies to key decision-makers B2B Sales - Key Responsibilities • Business Development: Identify and develop new sales opportunities with new housing developers and commercial/industrial building owners. Build and maintain strong relationships with developers, architects, contractors, and other decision-makers. Attend site meetings and presentations as required., • Sales Process Management: Qualify leads and manage the sales pipeline effectively. Prepare and present proposals and quotations, demonstrating technical and financial understanding. Negotiate contracts and close deals in line with company policy., • Market & Product Knowledge: Maintain up-to-date knowledge of solar PV technology, incentives, and market trends. Provide clients with ROI analysis, payback periods, and environmental impact benefits., • Collaboration: Work closely with project management, design, and operations teams to ensure seamless transition from sale to installation. Support marketing initiatives and attend relevant industry events., • Proven experience in B2B consultative sales, ideally within construction, property development, building services, or energy/renewables., • Track record of selling technical or engineered solutions with long sales cycles., • Experience engaging with housing developers or construction decision-makers., • Strong commercial awareness and negotiation skills., • Base salary £30,000 depending on experience (Plus uncapped commission, expected OTE £50,000 plus), • Hours: Monday-Friday 9:00 - 17:00, • Holidays: 20 days + 8 bank holidays, • Training and development in solar PV technology and sales

HIU Engineer - Hackney Borough Council Location: Hackney, LondonPay:£23.94 per hour PAYE / £32.26 per hour UmbrellaWorking Pattern: Paid per job (Price-work model)Contract Type: Temporary Transport:Must have own van/transport & tools About the Role Hackney Council is looking for an experienced and reliable Heating Engineer to support domestic and communal heating repairs, maintenance, and installations across the borough's housing stock. This is a great opportunity for a skilled engineer who can work independently, deliver high-quality workmanship, and provide excellent customer service to residents. This role operates on a per-job payment model, making it ideal for engineers confident in working efficiently while maintaining high standards of safety and compliance. Key Responsibilities • Carry out diagnosis, repairs, servicing and maintenance on domestic and communal heating systems, including boilers, radiators, and associated components., • Complete planned and reactive heating works in line with council service standards., • Ensure all work is compliant with current Gas Safe, building, and safety regulations., • Deliver exceptional customer service when attending residents' homes or communal buildings., • Maintain accurate job records, certificates, and compliance documentation using council systems., • Liaise with supervisors, schedulers, and other trades to ensure work is completed efficiently., • Identify additional works required and report them through the correct process., • Ensure all work is completed safely, cleanly, and to a professional standard., • Manage van stock, materials, and parts effectively (materials provided for council work).RequirementsEssential, • Fully qualified Heating/Gas Engineer (e.g., ACS, CCN1, CENWAT, CKR1, HTR1)., • Gas Safe registration (individual or via employer)., • Proven experience working in domestic heating maintenance and repairs., • Own van/transport and full set of tools., • Strong knowledge of fault-finding and diagnostics., • Ability to work independently and efficiently within a price-work framework., • Excellent communication and customer service skills., • Ability to maintain high levels of professionalism in residents' homes., • Right to work in the UK.Desirable, • Experience working with local authorities or social housing., • Experience with communal heating systems., • Basic IT skills for job-logging and reporting.What's Offered, • Competitive hourly rates: £23.94 PAYE / £32.26 Umbrella, • Paid per job (price-work), enabling increased earning potential., • Consistent workload across Hackney's housing portfolio., • Supportive team environment within a well-structured local authority setup.

Purpose of job Interim Fire Risk Officer Interim Fire Risk Officer To be responsible to the Team Manager and for the day to day management of the health and safety of building projects, maintenance contracts and fire risk assessments across the Borough. The allocation of work to Property Services Officers/Supervisors or external contractors/sub-contractors. To be responsible for established standards of work, cost, allocated building maintenance, building construction or related works within the team. Interim Fire Risk Officer Too specifically: i) Ability to travel extensively across the borough within acceptable times, it is expected that you will have access to own transport to undertake these duties. This post attracts an essential car user allowance Interim Fire Risk Officer Ensure an efficient and effective maintenance of all properties managed by the Council in relation to Fire Safety and compliance to CDM 2007 Regulations, iii) Contribute to the implementation of a Fire Strategy and supporting Performance Management Framework. • TO implement creative, imaginative and innovative practice to ensure continuous improvement, taking into account the 'partnering' agenda and acknowledged best practice. To be responsible for the direct and indirect management of up to 50 staff. Main duties Interim Fire Risk Officer To possess in-depth knowledge relating to health and safety matters including fire prevention and precautionary issues, asbestos management and construction safety to all Housing stock within the Borough. This includes all the Housing infrastructure and play areas situated on Housing owned land. Maintain and develop specialist knowledge on current trends and keep abreast of relevant legislation. • To possess in-depth knowledge regarding the interpretation and application of the provisions of legislation in Fire Safety Policy, The Fire Safety Order 2005 (RRO), Building Regulations Approved Document B : Firecode and other official guidance and legislation in respect of fire safety., • Assist the Planned Works Team Manager in the development, dissemination and implementation of the Council's Fire Safety Policy. To work with operational managers to ensure that fire safety is managed in line with the Directorates policy., • Prepare and monitor fire risk assessments of premises as required by the fire safety legislation and ensure the dissemination and practical application of fire risk assessments., • Provide fire safety advice on the interpretation and implementation of the Firecode and other legislation to all Stakeholders., • Liaise with Fire and Rescue Services and undertake the corrective actions required as a result of enforcing action by the Fire and Rescue Services., • Undertake regular maintenance and post inspections of fire safety risks on the Council's Fire Risk Register., • Undertake investigations of fire incidents, producing appropriate reports to the Team Manager and Senior Management. Maintain comprehensive records of all fire incidents and investigations ensuring that trends are identified and that advice is given to the appropriate parties for remedial action to reduce incidents. 1 3. TO review existing working processes and develop and implement imaginative and innovative practices in management of properties, including IT solutions, with reference to the councils partnering agenda, acknowledged best practice and benchmarking of the Repairs Services in relation to Planned Works. 1 4. To attend meeting with tenants, committees and other groups (outside normal working hours, as required) to provide updates, prepare and present reports, report back on investigations and respond to queries. To attend site meetings and liaise with tenants, other departmental officers, consultants and contractors regarding design aspects, additional work and respond to problems. To attend Court and represent the Council as required 1 5. To have demonstrable experience in the preparation of and operation of any CDM site safety plan. Where required act as CDM Co-ordinator on projects in compliance with CDM (2007) Regulations. 1 6. To carry out planned and ad hoc safety inspections and audits, reporting and advising on necessary action. 1 7. To contribute to the operation of and continuous development of the ISO 9000 Quality Management system and ensure Supervisors undertakes the required number of Quality Control Checklist. 1 8. Interim Fire Risk Officer To assist in the implementation of the Borough Emergency and Continuity Plans. 1 9. To undertake any other work appropriate to the level and general nature of the post's duties. 20. To carry out all duties with due regard to the provisions of health and safety regulations and legislation, Data Protection legislation, the Council's equal opportunities and customer care policies, and the new technology agreement. Interim Fire Risk Officer Designation of Post to which Post-holder normally reports: Assistant Manager

An opportunity has arisen for a Branch Manager to join a well-established company delivering expert garage door installation, repair, and maintenance for homes and businesses.. As a Branch Manager, you will be responsible for overseeing day-to-day branch operations and supporting a small team while ensuring smooth customer service and efficient scheduling of installations. This role offers a salary range of £36,000 - £38,000 plus bonuses and benefits. Ideally have managerial experience but candidates with supervisory experience will also be considered. You will be responsible for: • Handling sales enquiries and assisting with orders of garage doors and related products, • Managing a small team, providing guidance and support, • Responding to emails and telephone calls from customers, colleagues, and suppliers, • Meeting customers in person to support sales and installations, • Checking deliveries against orders to ensure accuracy, • Previously worked as a Branch Manager, Branch Operations Manager, Assistant Branch Manager, Store Manager, Trade Counter Manager, Branch Supervisor, Branch Operations supervisor, Trade Counter Supervisor, Retail Manager, Shop Manager, Centre Manager, Sales and Installation Manager or in a similar role., • Background working within the garage door, construction, builders’ merchant, or home improvement sectors., • Have experience in sales and administration., • Strong leadership skills and ability to manage a team effectively, • Clear written and verbal communication, • Monday - Friday: 7:30am - 5:00pm, • Competitive salary, • Performance-related bonuses, • Company car and mobile phone, • Generous holiday allowance, • Pension contributions, • Comprehensive training Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Large Housing Association requires a Complaints Investigator to analyse and resolve complaints in a fair and impartial manner. With a sound understanding of the regulatory timescales and deadlines associated with complaint resolution, you will be required to take case ownership and conduct a comprehensive investigation using all available information and documentation. You will be expected to provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to our service standards and meeting the diverse needs of the customer. Experience of responding to Stage 1 complaints is vital and experience of handling Stage 2 would be beneficial. Based in Hammersmith - hybrid working with Wednesday and Thursday in the office. • You will demonstrate a personal commitment and responsibility for providing a highly resolution-based service, aiming to resolve complaints at the first stage., • You will acknowledge and resolve complaints by project managing high quality responses., • You will take ownership of a complaint from start to closure, ensuring that the customer is regularly kept informed of progress., • Ensure complaints are responded to in a timely and customer friendly way considering the needs of the individual residents., • Solve complex open and ongoing complaints., • Prepare comprehensive papers for stage 2 reviews using a pro-active approach, providing expert guidance around the complaint details to aid swift resolution., • Provide high level written responses in line with the understanding of a regulatory approach to complaint handling., • Ensure that all compensation payments are processed and issued to complainants in adherence with our service standards.

Pertemps Network Group are delighted to be assisting a reputable London-based housing provider in the recruitment of an Parking Appeals Officer to join their Parking Services team. This is an excellent opportunity for an experienced parking professional to support a busy local authority-style environment, managing appeals, statutory information requests, and enforcement administration.Service Area: Parking ServicesLocation: LondonPay Rate: £20.00 – £21.50 per hour (PAYE)Contract: Full-time, TemporaryRole PurposeThe Appeals and Information Officer will support the effective delivery of Parking Services by managing Penalty Charge Notice (PCN) appeals and representations, responding to statutory information requests, coordinating responses to complaints and member enquiries, and supporting operational functions such as special events and abandoned vehicle administration.The role also involves investigating potential misuse of parking permits, Blue Badges, and other parking facilities, as well as assisting with parking bay suspensions, waivers, and customer service enquiries.Key Responsibilities • Process Penalty Charge Notices (PCNs) at appeals and debt registration stages in line with statutory processes., • Prepare and submit the organisation’s response to appeals submitted to London Tribunals., • Investigate correspondence relating to PCNs and determine whether challenges should be accepted or contested., • Liaise with County Courts and Legal Services in relation to statutory declarations and witness statements., • Coordinate responses to Freedom of Information (FOI) requests and Subject Access Requests (SARs) in accordance with the Data Protection Act 2018., • Manage member enquiries, complaints, press enquiries, and service requests within agreed timescales., • Prepare responses for regulatory bodies including the Local Government and Social Care Ombudsman and the Information Commissioner's Office., • Manage and administer enquiries relating to abandoned vehicles, including coordinating scrapping or auction processes where required., • Investigate potential fraud or misuse involving parking permits, Blue Badges, and persistent PCN evaders., • Assist in the administration of parking bay suspensions, waivers, and dispensations., • Support the planning and coordination of special events, working with event organisers, emergency services, and internal teams., • Assist with maintaining Parking Services webpages, ensuring accurate information regarding parking regulations and restrictions., • Participate in a rotational customer service function (Monday–Saturday) responding to parking permit and visitor permit enquiries.Legislative KnowledgeThe role requires a working knowledge of relevant parking and traffic legislation including:, • Traffic Management Act 2004, • Road Traffic Act 1991, • Freedom of Information legislation, • Data protection requirements including the Data Protection Act 2018, • Parking and Traffic Appeals procedures and regulatory frameworksKnowledge and Experience, • Experience processing PCN representations and challenges within a Parking Services or enforcement environment., • Experience preparing case files for adjudication and appeals., • Experience handling FOI requests, complaints, and complex customer enquiries., • Strong administrative and organisational skills with excellent attention to detail., • Good IT skills including Microsoft Office applications and database systems., • Ability to interpret legislation and apply it to enforcement and appeals processes.Skills and Competencies, • Excellent written communication skills with the ability to draft professional and accurate correspondence., • Strong analytical and decision-making skills when reviewing PCN representations and evidence., • Ability to manage a high-volume caseload and meet statutory deadlines., • Effective interpersonal skills and ability to liaise with internal departments and external stakeholders., • Ability to work both independently and as part of a team in a fast-paced operational environment.Personal Attributes, • High level of accuracy and attention to detail., • Ability to remain motivated when undertaking repetitive tasks., • Adaptable and able to respond positively to operational change., • Committed to delivering a professional and effective Parking Services function.Apply now for the role of Parking Appeals Officer.

Senior IT Support Engineer London (Office-Based) Monday–Friday, 9:30am–6:00pmA globally established media agency with 1,000+ employees across international offices is seeking a macOS focused Senior IT Support Engineer with Jamf, Okta and Google Workspace experience to join its London team. The company is recognised for award-winning campaigns delivered to major global brands.This is an excellent opportunity for an experienced macOS and Jamf IT support professional who thrives in a creative, fast-paced environment and wants to further develop their expertise within an Apple-centric infrastructure using Jamf.The Role Working within a small IT team, you will provide high-quality end-user support across the London office and remote global users. The environment is predominantly Mac-based, and the role requires strong macOS expertise along with exposure to modern identity, security, and networking platforms such as Google Workspace and Okta.This is a fully office-based position to ensure consistent on-site support coverage.Key Responsibilities • Provide 1st/2nd line technical support to internal users, • Configure and deploy hardware for employees and freelancers, • Administer user accounts and access permissions, • Support Apple devices (macOS, iOS, tvOS), • Manage and maintain Google Workspace environment, • Deliver remote support to UK and international teams, • Maintain accurate documentation and improve support processes, • Assist a sister company based within the same London officeTechnical Environment, • Apple macOS & hardware, • JAMF (100 certified minimum; exposure to 200 level desirable), • Google Workspace (Gmail, Drive, Groups, Calendar), • Okta (or similar identity management tools), • CrowdStrike Falcon, • Juniper switching & SonicWall firewalls, • Cisco Meraki access points, • Adobe Creative Cloud, • Video conferencing platforms (Google Meet, Zoom, Microsoft Teams), • Basic Windows supportRequired Experience, • Minimum 2+ years in an IT Support role, • Strong macOS troubleshooting (GUI & terminal), • Experience in fast-paced environments (agency/creative sector advantageous), • Helpdesk/ticketing system experience, • Excellent communication and customer service skills, • Strong organisational and time management abilitiesDesirable Skills, • Advanced JAMF or macOS MDM knowledge, • Shell scripting or automation experience, • Understanding of ISO 27001, SOC II, or similar security frameworks, • Familiarity with ITIL v4 practicesPersonal Attributes, • Proactive and solutions-focused, • Strong sense of ownership and accountability, • Confident communicator with internal stakeholders, • Eager to learn and develop technical skillsBenefits, • 25 days annual leave, • Pension scheme, • Life assurance, • Supportive leadership and collaborative culture, • Friendly, social working environment, • Trusted to work autonomously without micromanagementEligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.

Senior Second Line IT Support Technician – macOS focused role ? Mainly home working| ? Up to £40,000 | ? Remote with occasional office presenceRole Overview Seeking an experienced macOS focused Second Line IT Support Technician to join a busy Support Desk team. This is a customer-facing, technically hands-on role, primarily remote, supporting a diverse client base across Apple and Microsoft environments. The successful candidate will act as an escalation point from First Line Support, deliver advanced troubleshooting, and support customer on-boarding/off-boarding and system maintenance. The role suits someone with strong Apple expertise, excellent customer service skills, and experience working in a fast-paced environment. You will also assist in mentoring and supporting more junior team members – you need solid experience providing macOS support on a busy Helpdesk.Key Responsibilities • Provide second-line technical support via remote tools, email, and telephony, • Act as an escalation point for First Line Support, managing complex incidents end to end, • Troubleshoot and resolve hardware, software, and network issues, • Perform user on-boarding and off-boarding across multiple platforms, • Maintain accurate ticketing and technical documentation, • Work closely with Support Desk Manager and other team members, • Identify and contribute to process and service improvementsTechnical Environment Strong experience is expected in Apple-centric environments, alongside exposure to:, • macOS, iOS, Apple Business Manager, • Windows, Windows Server, Active Directory, • Microsoft 365, Azure, • Google Workspace / Google Cloud, • Cisco Meraki, • JAMF, Kandji, JumpCloud, • Synology, • Adobe Creative CloudCandidate Profile, • Proven experience in First-line and Second-Line IT Support, supporting Apple laptops and macOS focused environments, • Strong working knowledge of macOS and Windows, • Confident troubleshooting across desktop, server, and networking environments, • Excellent customer-facing and written and verbal communication skills, • Able to work independently and as part of a support team, • ITIL or similar service management experience desirable, • Degree in IT or related discipline preferred but not essentialWorking Model, • Primarily remote, with customer interaction via remote support tools, • Dedicated home office required, • Hybrid working anticipated, with occasional working in Central London officePackage, • Salary up to £40,000 per annum, • Pension (after 3 months), • Private healthcare (after 6 months), • Staff discounts, • Apple laptop provided, • Training and professional development opportunities, • Birthday leaveEligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.

Senior Second Line IT Support Technician – macOS focused role Mainly home working| Up to £39,000 | Mainly remote with some London office presenceRole OverviewSeeking an experienced macOS focused Second Line IT Support Technician to join a busy Support Desk team. This is a customer-facing, technically hands-on role, primarily remote, supporting a diverse client base across Apple and Microsoft environments.The successful candidate will act as an escalation point from First Line Support, deliver advanced troubleshooting, and support customer on-boarding/off-boarding and system maintenance. The role suits someone with strong Apple expertise, excellent customer service skills, and experience working in a fast-paced environment.You will need solid experience providing macOS support on a busy Helpdesk.You will be working remotely but some office on-site support required too in London. This is as required but the role will mainly be working remotely.Key Responsibilities • Provide second-line technical support via remote tools, email, and telephony, • Act as an escalation point for First Line Support, managing complex incidents end to end, • Troubleshoot and resolve hardware, software, and network issues, • Perform user on-boarding and off-boarding across multiple platforms, • Maintain accurate ticketing and technical documentation, • Work closely with Support Desk Manager and other team members, • Identify and contribute to process and service improvementsTechnical EnvironmentStrong experience is expected in Apple-centric environments, alongside exposure to:, • macOS, iOS, Apple Business Manager, • Windows, Windows Server, Active Directory, • Microsoft 365, Azure, • Google Workspace / Google Cloud, • Cisco Meraki, • JAMF, Kandji, JumpCloud, • Synology, • Adobe Creative CloudCandidate Profile, • Proven experience in First-line and Second-Line IT Support, supporting Apple laptops and macOS focused environments, • Strong working knowledge of macOS and Windows, • Confident troubleshooting across desktop, server, and networking environments, • Excellent customer-facing and written and verbal communication skills, • Able to work independently and as part of a support team, • ITIL or similar service management experience desirable, • Degree in IT or related discipline preferred but not essentialWorking Model, • Primarily remote, with customer interaction via remote support tools, • Dedicated home office required, • Hybrid working anticipated, with occasional working in Central London officePackage, • Salary up to £38,000 per annum, • Pension (after 3 months), • Private healthcare (after 6 months), • Staff discounts, • Apple laptop provided, • Training and professional development opportunities, • Birthday leaveEligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.

Site Reliability Engineer Contract - 12 months Inside IR35 Hybrid working £400-550 per day depending on experience Job DescriptionMy client is looking for a skilled Senior Site Reliability Engineer to play a key role in improving the reliability, scalability, and operational performance of their production systems. This role works closely with product and engineering teams to enhance system reliability, architecture, deployment safety, and observability. Role Summary My client is seeking a Senior Site Reliability Engineer to join a centralized Technical Operations function, where you will lead reliability initiatives and support operations across a range of large-scale, customer-facing digital services. Operating within a centralized SRE model, you will partner with product and engineering teams while maintaining shared responsibility for production reliability, resilience, and scalability. The role includes participation in an on-call rotation supporting critical services, with shared ownership of overall system health. You will be responsible for defining reliability standards, influencing architectural improvements, managing complex incidents, and building automation to improve deployment safety and operational efficiency. Your work will directly support high-traffic systems used by a global audience. Key Responsibilities Reliability & Risk Engineering My client is looking for someone who can: * Identify systemic reliability risks and drive long-term preventative improvements * Define and refine SLIs, SLOs, and error budgets aligned with business and customer outcomes * Lead complex incident management, post-incident reviews, and remediation planning • Depth at Networkign Fundamentals - trouble shoting network infrastructure is key You will: * Review and influence system architecture to improve scalability, availability, and fault isolation * Design strategies for high availability, graceful degradation, and disaster recovery * Evaluate trade-offs between performance, cost, and operational risk CI/CD & Deployment Safety The successful candidate will: * Improve deployment pipelines and implement automation to reduce risk and accelerate delivery * Implement safe deployment strategies such as canary releases and blue/green deployments * Ensure strong rollback and recovery mechanisms Observability & Performance You will be expected to: * Build and enhance observability solutions including metrics, logging, and tracing * Work with teams to reduce alert fatigue and improve signal quality * Diagnose performance bottlenecks across infrastructure and applications Infrastructure & Automation My client is seeking someone who can: * Design and operate cloud-native, containerised workloads at scale * Use Infrastructure as Code to build and manage resilient platforms * Develop automation to reduce manual effort and operational risk Cross-Functional Leadership You will: * Mentor engineers and promote SRE best practices across teams * Collaborate with engineering, product, and security stakeholders to improve system reliability Required Qualifications My client is looking for candidates with: * A degree in Computer Science, Engineering, or equivalent practical experience * Strong experience designing and operating CI/CD systems with deployment safety practices * Excellent communication skills with the ability to influence cross-functional teams * 7+ years of experience in SRE, production engineering, or systems engineering roles * Strong knowledge of distributed systems concepts, including consistency and failure handling * Hands-on experience with major cloud platforms (e.g., AWS, GCP, Azure), including multi-region environments * Strong experience with Kubernetes and container orchestration at scale * Proficiency in at least one programming language such as Go, Python, or Java * Proven experience managing high-severity incidents and leading remediation efforts Preferred Qualifications Ideally, candidates will also have: * Experience with multi-region or multi-cloud architectures * Familiarity with observability tools such as Prometheus, Grafana, or Datadog * Previous mentoring or technical leadership experience * Experience with Infrastructure as Code tools such as Terraform or CloudFormation * Exposure to AI-assisted tooling for incident analysis or operational efficiency Sphere Digital Recruitment is acting as an Employment Business in relation to this vacancy.

SaaS | Customer Experience | Project Management Permanent | Remote/Hybrid | £45,000 + Benefits- 12 month contract Our client, a rapidly scaling technology business within the digital healthcare space, is seeking an experienced Onboarding Success Manager to join their growing team. This organisation is known for developing intelligent, cloud-based software that transforms how healthcare practices operate - enhancing efficiency, improving patient journeys, and supporting clinical decision-making through automation and AI-powered tools. This is an exciting opportunity to join a forward-thinking company that values innovation, collaboration, and customer success. With a strong focus on culture and continuous improvement, they offer a supportive environment where your ideas and impact will genuinely shape the customer experience. As an Onboarding Success Manager, you will take ownership of the full onboarding lifecycle for new customers - guiding them from the point of sale through to successful adoption of the platform. You'll act as the main point of contact during onboarding, leading communication, coordinating internal teams, and ensuring every customer receives a smooth, structured, and positive start to their journey. This role requires someone highly organised, customer-focused, and confident managing multiple projects simultaneously. Why Apply? • Join an innovative, people-focused tech company, • High impact role shaping the customer experience Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

THE FIRM A City and multi-office law firm THE ROLE For an ambitious and experienced solicitor to the expanding and busy Projects Teams. The role has a strong focus on energy related matters, advising clients across the sector on transactional, regulatory and commercial / contractual issues. The work will include: Advising on heat networks and the new Ofgem heat network regulations; Structuring and procurement of ESCO arrangements, energy supply agreements and customer supply agreements, with a focus on risk allocation and regulatory compliance; Advising on PV and renewable energy projects (including retrofit), covering lease, licence and concession arrangements, lender and third-party consents, and longer-term asset management considerations; Advising on energy infrastructure projects including EV charging and related matters. The successful candidate may also be involved in advising on commercial contracts and PFI/PPP contract work more generally. ABOUT YOU 2-6 years PQE as a solicitor working in the field of energy in this jurisdiction (experience of PFI / PPP projects is also welcomed); CILEx Lawyers must have Higher Rights; An empathy with the aims of the social housing/not for profit sector would be helpful; Excellent communication and client careskills; Strong academic background, ideally gaining a 2:1 or better degree level (or equivalent); To be familiar with Word, Excel, Outlook, and Internet applications. Lipson Lloyd Jones Ltd is acting as an Employment Agency in relation to this vacancy.

Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced AV Events Technician to be a key part of our London team, representing proAV and working onsite, taking full responsibility for delivering a demanding calendar of corporate events, maintaining the quality and standard of the client’s experience. You will be responsible for all aspects of AV in relation to client’s events from preplanning, identifying technical requirements, attending meetings in an advisory capacity and event execution. You will also be required to provide support for client meetings. One of many openings available at proAV (who have over 500 team members globally), this position is based within our end user’s organisation who continue to invest in state-of-the-art technologies, services, and training. This is an exciting opportunity for an exceptional, experienced AV Events Technician to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: • Provide AV Event Support. Carry out all aspects of the AV service prescribed in Event Function Sheets. * Report all service shortcomings affecting Events Team to the AV Events Team Leader. * Deliver a high standard of service in accordance with SLAs for the team. * Deal with day to day administrative duties and any ad hoc duties assigned by the senior staff. * Be fully conversant with H&S and First Aid procedures. * Ensure a consistent standard is maintained throughout all events and that all processes are routinely followed. * Be proactive in suggesting new methods and techniques to improve efficiency. * Travel across both sites. * Other duties as required or assigned by company management * Ensure mandatory compliance with information security policies, standards and procedures. • Process enquiries to the Events team mailbox., • Minimum of (3) three years’ experience within a client facing Corporate Events field Ability to provide workings standards to the highest specification within a Corporate Head Office Building. * Excellent computer skills and the ability to learn new software and systems. * Hands-on experience of Tandberg/Polycom/Lifesize; AMX/Crestron; Clear One; Extron and Mediastar systems. * CTS Certified prefered. Candidates without this qualification will be expected to complete this training onsite * Live experience of digital sound desks including microphone management and EQ * Multi-camera control systems and vision mixing * Crestron control systems including virtual and physical signal routing * Video & Audio Conference experience including Point-Point and interactive Multipoint events * Understanding of multiple display types including aspect ratios and video walls * Basic stage lighting principles • Excellent verbal and written communication skills. proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you’re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry’s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.

Office Administrator Location: Teddington, Greater London Hours: 9am - 6pm, Monday - Friday Salary: £27,000 - £30,000 Dependent on Experience Holiday: 20 Days plus annual leave Sector: Construction and Administration Our client is a specialist partner to architects and contractors, delivering high-performance decking and cladding solutions for commercial and high-end residential projects across the UK. With over 30 years' experience, they combine technical expertise, premium materials, and in-house installation to provide a full design-to-delivery service that ensures quality, compliance, and standout finishes. They are now looking to recruit and office administrator to manage the administrative function and support the site teams and management. As an office administrator you be providing high-quality customer service by handling enquiries and processing orders. Along with coordinating with customers, suppliers, and internal teams to resolve queries efficiently. Manage sales and financial administration, including raising orders in Sage, issuing invoices and credit notes, maintaining the sales ledger, and completing reconciliations. Support overall business operations through accurate record-keeping, CRM updates in HubSpot, organising samples, and providing general administrative support where required. Position Duties • Handle inbound calls, process orders, respond to enquiries, and deliver a high standard of customer service., • Coordinate with customers, suppliers, couriers, and internal teams to resolve queries efficiently., • Accurately raise and manage sales orders in Sage, including product details, pricing, delivery information, and notes., • Provide general administrative support and cover for team members as required., • Prepare and issue invoices, credit notes, and supporting documentation., • Complete monthly reconciliations for company credit cards and petty cash., • Manage the sales ledger, including posting and reconciling daily receipts in Sage., • Maintain well-organised digital records of orders, invoices, delivery notes, and statements., • Code invoices and process timesheets in line with internal procedures., • Update and track opportunities in HubSpot, including proactive quote follow-ups., • Adaptability to changing priorities is required for the position, along with a 'can do' attitude., • High level attention to detail is essential for this role., • Clear, confident and articulate when speaking on the phone and over email with all stakeholders., • Organised, reliable, and able to manage multiple tasks without losing track., • Good IT skills (Outlook/Excel + willingness to learn systems quickly)., • Experience in Sage, office admin, order processing, or accounts admin would be preferred but my client is open to offering training for the right person., • Salary from £27,000 to £30,000 depending on experience, • Regular office hours from 8am to 5pm, Monday to Friday, • Onsite Parking if required, • 20 Days Annual Leave plus 8 Bank Holidays, • Company Pension Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.

THE COMPANY An expanding and hugely successful legal information service provider. THE ROLE For an outstanding employment lawyer looking for a change of direction paired with a better work life balance and yet remaining at the cutting edge of legal developments. An Employment lawyer is sought to join the Knowledge Team on either a full-time or part-time basis. This is an unrivalled opportunity to join a dynamic and rapidly expanding digital business in a newly-created role in a company in an exciting phase of its ongoing development in which you will play an integral part. The role is varied with significant scope and autonomy to input into the expansion of the service and its interaction with other content streams. Your role will include • Developing the service over time, with new topics, automated precedents, training resources and news commentary/analysis, • Scoping, writing, reviewing and editing top quality content,, • Co-ordinating and working in close collaboration with barristers, knowledge lawyers, editors and external experts and specialists, • Supporting customer engagement and responding to subscriber queries Together with strong technical employment law knowledge, candidates must have at least 3pqe and broad experience of employment law in the UK (whether at the Bar or within a law firm). A demonstrable aptitude for writing high quality legal copy in an engaging and accessible way, and a genuine interest in communicating legal developments to others, is essential. This role is based in London with full flexibility for remote working. Both full and part-time applicants will be considered. Lipson Lloyd Jones Ltd is acting as an Employment Agency in relation to this vacancy.

A high-growth boutique technology consultancy delivering complex enterprise integration and digital transformation projects for global clients. About the company • Operating at deal values from £50k to £500k+, • Strong partner ecosystem across leading enterprise platforms, • Hybrid, high-performance culture with ambitious expansion plans About the role • An Account Executive position focused on consultative, relationship-led enterprise sales within the UK market., • Own the full sales cycle from qualified lead through to close, • Drive new business while expanding existing enterprise accounts, • Engage clients through workshops, executive meetings and industry events, • Collaborate closely with technology partners to influence and shape opportunities, • Play a key role in evolving the future sales function Your previous experience • 3+ years in technical sales (consultancy, IT solutions or SaaS), • Experience running complex, multi-stakeholder sales cycles end-to-end, • Exposure to post-sale account growth (renewals, upsell, expansion), • Comfortable discussing integration, APIs and enterprise systems, • Credible, consultative presence with enterprise stakeholders, • Experience within major CRM or integration ecosystems advantageous Package • £70,000 – £80,000 base (DOE), • Uncapped commission with OTE £112,000+, • Hybrid working model (London, 2–3 days per week), • Clear progression path as the commercial team scales, • Private healthcare, wellness benefits and structured development support Arius Recruit is exclusively hiring for this role. We connect experienced sales professionals with senior commercial opportunities across the UK. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, CyberSecurity, AI, DeepTech, FinTech, RegTech, Data & Analytics and Consulting. Arius Recruit Ltd is acting as an employment agency in relation to this vacancy. This is a permanent and full time position.

A fast-growing boutique technology consultancy helping global enterprises solve complex integration and digital transformation challenges. About the company • Rapidly scaling technology consultancy working with enterprise clients across multiple global markets, • Focused on solving complex digital transformation challenges across integration, APIs and enterprise systems, • Trusted by large organisations to modernise critical infrastructure and connect enterprise technologies, • Collaborative, high-performance culture with strong leadership and clear growth plans, • Hybrid working environment that supports both professional development and work-life balance About the role • Senior Business Development Representative role supporting a growing enterprise sales function, • Own outbound prospecting and strategic lead generation targeting complex enterprise environments, • Work closely with senior leadership and partner networks to create high-value pipeline, • Collaborate with external lead generation partners while driving your own outreach activity, • Attend industry events and support face-to-face engagement with potential enterprise clients, • Book qualified meetings and help progress opportunities into long-term commercial relationships, • Build credibility with prospects within enterprise integration and Salesforce ecosystems Your previous experience • 12–18+ months experience as a high-performing BDR or SDR in a B2B technology environment, • Demonstrated success generating meetings and pipeline through outbound prospecting, • Comfortable engaging with senior stakeholders in complex or enterprise sales cycles, • Experience using CRM and sales tools such as HubSpot or similar platforms, • Able to quickly understand technical concepts and communicate them clearly to prospects, • Ambitious, self-motivated and motivated by long-term career progression into an Account Executive role, • Professional, credible and confident operating in both remote and in-person environments Package • £45,000 – £50,000 base salary, • £70,000 – £80,000 OTE, • Clear progression pathway into an Account Executive role within 12–18 months, • Hybrid working with London office 2–3 days per week, • Private healthcare and wellbeing benefits, • Training, mentoring and structured career development, • Regular company events and additional benefits supporting employee wellbeing Arius Recruit is exclusively hiring for this role. We connect experienced sales professionals with senior commercial opportunities across the UK. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, CyberSecurity, AI, DeepTech, FinTech, RegTech, Data & Analytics, and Financial Crime software. Arius Recruit Ltd is acting as an employment agency in relation to this vacancy.

Salary: £45-50k Package: 20% bonus, Company share options, We are working with a founder-led alcohol free beer challenger that are growing fast within the premium on-trade market and are looking for a Regional Account Manager to take ownership of the London territory, accelerating business presence and driving growth. This is an opportunity to join a rapidly scaling business at a key growth stage and make a meaningful impact, becoming a key figure in the business' success. Your Responsibilities: New Business Development • Identify, approach, and secure new accounts within London’s premium on-trade sector., • Build and manage a strong pipeline of high-potential venues and groups., • Convert leads into listings through proactive, relationship-focused selling., • Identify and engage key decision-makers (e.g., operators, general managers, buyers) to progress opportunities efficiently. Territory Management & In-Market Execution • Take ownership of the London territory, driving distribution, visibility, and sales performance., • Develop strong relationships at venue level to encourage product advocacy., • Ensure high standards of execution, including menu presence, staff engagement, and point-of-sale materials where appropriate., • Maintain a structured territory plan, balancing new business acquisition with account development to support repeat orders. Route-to-Market Collaboration • Work closely with distribution partners (e.g., wholesalers and field sales teams) to expand distribution and accelerate growth., • Conduct joint customer visits and trade days to generate leads and secure listings., • Ensure customers understand ordering processes and have consistent product availability. Reporting & Market Insight • Maintain accurate CRM records, pipeline updates, and forecasts., • Track activity levels and performance against targets., • Provide feedback on competitor activity, market trends, and customer insights to support wider commercial planning. About You: • Minimum 2 years’ experience in on-trade field sales (ideally 3–4+ years); experience within premium beverages or FMCG preferred., • Proven track record of securing new business and closing deals., • Strong knowledge of the London hospitality market, particularly premium venues., • Excellent communication and relationship-building skills with hospitality decision-makers., • Ability to work independently, manage a territory effectively, and prioritise workload., • Highly organised with strong follow-up discipline and pipeline management., • Based in London or within close proximity to the territory. Desirable • Experience working with wholesalers or route-to-market partners to deliver joint growth., • Established network within the London hospitality sector. If you are energetic, proactive and driven to make a tangible impact in an ambitious business then we'd love to hear from you. We are committed to creating diverse and inclusive workplaces and encourage applications from candidates of all backgrounds, experiences, and perspectives. We believe that diversity fosters innovation and strengthens teams. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, disability, or age. Lime Talent is acting as an employment agency in relation to this vacancy. Lime Talent is a recruitment agency specialising in the consumer goods industry. To view a broader selection of our current vacancies, go to By making an application to Lime Talent you confirm that you have read and agree to our privacy policy which can be found at .

Dalkia UK are looking for an Engineering Manager to join our team working on our flagship Selfridges site in London, Oxford Street The Role • Providing leadership, management, and development of a defined contract, ensuring operational commitments are met and exceeded, • Establish, develop and maintain an effective partnership and working relationship with the Customer and any associated customers, • Take accountability and review Accounts performance indicators ensuring delivery of key financial KPI’s/ targets (i.e. working capital, P&L, Costs), • Lead, manage and support a no-compromise approach to Health & Safety, • To manage the business to ensure all of the necessary systems and procedures are complied with to ensure that the quality of service delivery enables the Client to occupy their premises efficiently, cost effectively and without disruption, • To manage and control the attendance and work output of all directly employed staff and specialist sub-contractors, • Assist in the identification of all new business opportunities within the contract and participate in the costing of the new proposals to ensure that Inviron’s margin expectations are achieved, • Develop a relationship with the internal project department in order to deliver high value projects throughout the life of the contract Main Responsibilities: • Planning and allocation of technical resources across S&Co including the control and issue of materials and equipment., • Support the client’s vision of creating ‘the destination for the most extraordinary customer experience’ by ensuring that all contractual KPI's and SLA's are achieved whilst maintaining good working relationships with the client, the concessions and the end customers., • Maintaining the Planned Preventative Maintenance (PPM) and Statutory Compliance Programme for the sites., • Collating completed PPM worksheets and reviewing for any additional works identified therein and planning implementation of the repair using the in house team., • Updating Asset Registers when equipment is replaced as part of Life Cycle or Small Works Programme within the store., • Maintaining and managing Compliance system (CAP) to ensure compliance is being achieved and accurate reports are produced., • Training and support of operatives and guidance in using correct methods and procedures including Health and Safety requirements and welfare of staff., • Participate in the Health and Safety Policy of the company and report to the Account Manager regarding any dangers; hazards or other defects/issues that may be encountered., • Ensure that the engineers adhere to the Company Dress Code all times and that all uniforms and Personal Protective Equipment are issued on staff commencement, maintained at all times, and collected at the end of staff employment., • Undertake other tasks or requests to maintain and improve the service provision throughout the region., • Maintaining ongoing service performance through service and performance reviews including the undertaking of performance reviews / appraisals., • To develop a detailed knowledge of the building, work areas and work schedules and to allocate and organise staff duties to conform to the service specification., • Carrying out regular reporting (at the request of the Facilities Manager) in relation to SLA compliance, problem areas etc, recording actions taken or to be taken and any escalations., • Assisting in the recruitment of team members as and when required., • Carry out regular site audits and provide regular onsite support., • Ensure the appropriate response is given to the priority levels of service requests especially avoiding penalties imposed by failed KPIs., • Minimise disruption to the clients business and maintain the required availability of the key functional areas throughout their store., • Maintain good working practices to enhance asset value and promote a positive image of both the client and Dalkia., • Undertake and report Service audits and H&S Check sheets, recording and reporting results., • Develop and take duty of care for the Maintenance Teams on a daily basis., • Assist Maintenance Teams in any daily issues in delivery of the maintenance service., • Authorisation and reporting of annual leave and organisation of appropriate staff cover ., • Review and authorise timesheets., • Responsible for finances and WIP. Hours of Work • Monday to Friday, 8am-5pm Benefits • Additional earnings available through overtime - if wanted, • 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year, • Pension with matched contributions between 6-8%, • Life Assurance, • Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants, • Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance, • Access to wellbeing programmes, • Company Sick Pay, • Employee recognition programmes which reward exceptional achievements, • Employee Referral bonus with generous bonuses for ‘referring a friend’, • The opportunity to use one working day per year volunteering to help the local community, • Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters, • Smartphone/ Tablet, uniform, PPE Qualifications and Experience Required • Substantial quantifiable and demonstrable experience in a similar role, • Demonstrable experience of budget management and control of small revenue works, • Recent successful experience of controlling site teams in hard services., • Proactive management and experience of internal service delivery teams, • Proven track record in successful people management including performance management and familiarity with operational HR process and procedure, • Valid formal Health & Safety qualification e.g. IOSH / NEBOSH, • Detailed operational understanding of facilities maintenance and building services within a client focused environment, • Extensive experience in managing a multi-disciplined workforce, • Experience in the Mechanical and Electrical aspects of general building PPM schedules, • Experience with similar maintenance duties including fault diagnosis, rectification, • Building Management Systems experience, • Mechanical or Electrical Apprenticeship, 18th edition IEE, C&G 2391, BTEC & HNC or similar, • IT literate FM Management Information Systems, MS Word, Power point and Excel, • Wide breadth of knowledge on mechanical electrical systems and building fabric repairs, • Sound commercial and financial awareness, • Experience of Supervising and controlling similar contracts/site delivery teams

SALES ASSOCIATES (6 MONTHS FTC) - GLOBAL PREMIUM BRAND – WOMENSWEAR CANNES, FRANCE UP TO 30K € + COMMISSION + BONUS + CLOTHING ALLOWANCE Outside The Box Recruitment is currently recruiting Sales Associates (6 months FTC) with over 2+ yrs+ experience selling HIGH PREMIUM WRTW & MRTW based in their beautifully designed Pop Up Store in Cannes, France. Our client is renowned for their modern and on trend ready-to-wear and accessory designs which have been worn by fashion forward royals and various high-profile celebrities. With a focus on sustainable fashion at the forefront of their values. Our client champions the idea of fairness both in the workplace and with the production of their designs. The Sales Associates will confidently drive sales through seamless customer service, in depth product knowledge and excellent client relationship building skills. Reporting to the Sales Supervisor and Management Team, the Sales Associates will focus on styling and link selling and will provide a positive environment for clients. The Role: Reporting to the General Manager and Assistant Manager Building and maintaining strong client relationships Meets personal and store sales goals Creating a positive and encouraging environment for clients Delivering knowledge on clientelling and CRM functions Focus on delivering the ultimate of client experience and building rapport with clients Demonstrates an in-depth knowledge of the merchandise. Maintains a keen interest in the fashion industry and market trends Maintaining the presentation of the shop floor ensuring all items are neatly presented Assisting with deliveries, replenishment and visual merchandising. Ideal candidate: 2yrs + experience within a fashion premium / luxury environment Passionate and knowledgeable about Womenswear fashion Dynamic interpersonal, written and verbal communication Demonstrates a ‘can do’ attitude to clients and colleagues On trend - Smart /casual and well-groomed in appearance. Sales driven and determined to succeed Able to build positive relationships with clients and team members Additional to the basic salary is: 1% commission on every sale, 2% commission once the store hits target, clothing allowance, 30 days holiday and private health care. Please email CV’s to or call direct on 07815939515 Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in France CONSEILLER(ÈRE)S DE VENTE SAISONIER(ÈRE)S – MARQUE PREMIUM INTERNATIONALE – PRÊT-À-PORTER FÉMININ CANNES, FRANCE JUSQU’À 30 000 € + COMMISSION + BONUS + DOTATION VESTIMENTAIRE Outside The Box Recruitment recrute actuellement des Conseiller(ère)s de Vente (CDD 6 mois) justifiant d’au moins 2 ans d’expérience dans la vente de prêt-à-porter féminin et masculin haut de gamme (WRTW & MRTW), pour leur magnifique Pop-Up Store situé à Cannes, France. Notre client est reconnu pour ses créations modernes et tendance en prêt-à-porter et accessoires, portées par des membres de familles royales avant-gardistes et de nombreuses célébrités internationales. Avec un engagement fort envers la mode durable, la marque place l’éthique et l’équité au cœur de ses valeurs, tant dans son environnement de travail que dans ses processus de production. Les Conseiller(ère)s de Vente auront pour mission de développer les ventes avec assurance grâce à un service client irréprochable, une excellente connaissance produit et une forte capacité à créer et entretenir des relations clients. Rattaché(e)s au Responsable des Ventes et à l’équipe Management, ils/elles mettront l’accent sur le styling, la vente complémentaire (link selling) et la création d’un environnement positif et accueillant pour la clientèle. Le Poste : • Rattaché(e) au Directeur Général et à l’Assistant Manager, • Développer et entretenir un portefeuille clients solide, • Atteindre les objectifs de vente individuels et ceux du point de vente, • Créer un environnement positif et motivant pour les clients, • Maîtriser les techniques de clienteling et les outils CRM, • Offrir une expérience client exceptionnelle et établir une relation de confiance, • Démontrer une connaissance approfondie des collections, • Maintenir un vif intérêt pour l’industrie de la mode et ses tendances, • Veiller à la parfaite présentation de la surface de vente, • Participer aux livraisons, au réassort et au merchandising visuel Profil Recherché : • Minimum 2 ans d’expérience dans un environnement mode premium / luxe, • Passionné(e) et expert(e) en prêt-à-porter féminin, • Excellentes compétences relationnelles, écrites et orales, • Attitude positive et proactive (« can do »), • Présentation soignée, style chic et tendance, • Fort esprit commercial et détermination à atteindre les objectifs, • Capacité à créer des relations positives avec les clients et l’équipe Rémunération & Avantages : En complément du salaire fixe : • 1 % de commission sur chaque vente, • 2 % de commission supplémentaire lorsque le magasin atteint son objectif, • Bonus, • Dotation vestimentaire, • 30 jours de congés, • Assurance santé privée 📩 Merci d’envoyer votre CV à : 📞 Ou d’appeler directement au : +44 7815 939515 Seuls les candidats retenus seront contactés. Merci de postuler uniquement si vous disposez du droit de travailler en France.

Vantage is a global, multi-asset broker based in Sydney, offering clients access to trading CFDs on Forex, Commodities, Indices, Shares, and Cryptocurrencies. With over 10 years of market experience, Vantage has a strong presence with more than 1,000 employees across 30 global offices. Vantage provides a trusted trading ecosystem and a user-friendly platform for clients to capitalize on trading opportunities. The principal function as an Account Manager is to generate revenue and profit that meet set KPIs through continuous onboarding and management of new and existing clients. Key responsibilities: • Manage an internal book of clients provided by the Company, including handling inbound accounts and enquiries, • Identify new business opportunities and expand both client base and market reach, • Onboard new clients and ensure a smooth customer experience, • Close deals and generate revenue in line with set KPIs, • Establish a high degree of confidence with clients in relation to financial risk and exposure, • Consistently delivering sales KPIs, • Organise client meetings to maintain and strengthen relationships, • Attend industry networking events where required, • Maintain strong working relationships with internal stakeholders, including Sales, Operations and Compliance teams To succeed in this role, you bring: • Excellent understanding of FX/CFD markets, providers, products and services, pricing models, • 1-3 years sales experience within the financial services, CFD & FX industry, • Proven/in depth knowledge in FX & CFD brokerage (someone with a book of clients to bring to the business desirable), • Demonstrable success in a high pressure sales environment to meet deadlines., • Proven ability to build and maintain strong client relationships, • Excellent sales skills, a team player with excellent communication skills (written and verbal), • Enthusiasm, desire and passion to succeed in the fast-moving financial industry, • Proficient with Microsoft Office and Google Docs / G Suite What's in for you: • Competitive base salary + commission scheme, • Growth and development opportunities, • Hybrid work model in our London office, attend 3 days per week to foster collaboration among teams, • NEST contributory pension scheme, • Private medical insurance (optical, dental, and stress care included), • Gym membership, • 33 days of annual leave, including bank holidays, • Be part of a people focused culture wanting to make a great impact in the industry

Strategic Account Executive - Enterprise AI About the company • High-growth, venture-backed AI and automation platform transforming how large enterprises deploy software, systems and AI agents, • Replacing slow, consultant-led digital transformation with an AI-powered, outcome-driven deployment model, • Already trusted by global, multi-billion-pound organisations across different verticals, • Entering a major scale-up phase with recent funding, rebrand and market expansion About the role • Join as a Founding Account Executive, driving enterprise adoption of an AI-led platform that automates how companies deploy and run technology, • Own and shape the full sales cycle from outbound prospecting, discovery, demos, negotiation and close, • Target a defined list of large enterprise accounts and build relationships at COO and CTO level, • Land strategic AI deployments and expand them into seven-figure, multi-year partnerships, • Work directly with founders and product leaders to shape how AI is sold, packaged and delivered to the market, build the sales playbook and define how the company scales, • A true hunter-builder role where you’ll be creating the blueprint Your previous experience • Proven experience selling complex enterprise or AI-driven platforms, • Track record of creating high-value deals from scratch with minimal marketing or inbound support, • Comfortable with £100k+ ACV and expanding accounts into seven-figure relationships, • Experience in early-stage or fast-scaling AI / tech companies with high impact, • Confident engaging COOs, CTOs and senior stakeholders in strategic, multi-threaded sales cycles, • Relentless, driven and commercially sharp, • Curious about AI, automation and how intelligent systems are reshaping how enterprises operate Package • to £120,000 base DOE, OTE ~£300,000, • Uncapped commission with accelerators (10% of ARR rising to 12% above target), • Equity, • Hybrid - Central London-based role with frequent enterprise customer travel across UK/Europe, • Clear path into Head of Sales / CRO as the business scales globally Arius Recruit is exclusively hiring for this role. We connect experienced sales professionals with senior commercial opportunities across the UK. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, CyberSecurity, AI, DeepTech, FinTech, RegTech, Data & Analytics and Consulting. Arius Recruit Ltd is acting as an employment agency in relation to this vacancy. This is a permanent and full time position.

We’re supporting a global beauty and personal care brand with a strong heritage and premium positioning as they recruit a German-speaking National Account Manager to join their regional commercial team. This role is all about owning and driving performance across DACH markets, with a particular focus on Amazon Germany and other strategic eCommerce and omnichannel accounts. You’ll be the first point of contact for customers in-region, building strong partnerships while collaborating cross-functionally with marketing, finance, and operations teams to deliver best-in-class execution across all touchpoints. Key Responsibilities: • Full ownership of day-to-day performance across key German and DACH region accounts, • Build and execute tailored joint business plans that deliver brand and sales objectives, • Drive site merchandising, promotional alignment, and visibility across platforms, • Use commercial data to identify opportunities and influence strategy, • Partner closely with internal teams on launches, pricing, and supply chain coordination, • Ensure operational excellence through effective planning, reporting, and stakeholder management What we’re looking for: • Fluent German speaker with strong understanding of DACH retail or eCommerce markets, • Proven experience in National Account Management, ideally in beauty, FMCG or premium consumer goods, • Commercially savvy, data-driven and confident with digital sales environments, • Strong relationship builder – credible with buyers, collaborative internally, • Organised, analytical, and comfortable managing multiple workstreams in a fast-paced environment This is a brilliant opportunity to take on an international customer-facing role with real strategic input in a business that combines global reach with premium brand equity. If the role and responsibilities sound like a good fit for you, then I’d love to speak to you! Find out more about our available opportunities or how we can help you further your career – contact us today. Please get in touch with or click “Apply Now” to be considered for this vacancy: Email: The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

Are you ready to take ownership of a premium digital ecosystem and help shape the next phase of D2C growth for a fast-growing spirits business? This is a rare opportunity to join a founder-led distilling company at a defining moment, taking responsibility for a portfolio of luxury brand websites while helping build a connected D2C platform that will bring multiple brands into a unified digital ecosystem. The Company: Our client is a premium spirits producer founded by industry entrepreneurs with a long track record in global drinks e-commerce and brand building. The business has built an international reputation through its portfolio of high-quality whisky and rum brands, which are distributed across multiple global markets. Alongside its brand portfolio, the company is investing significantly in new distilling projects and long-term brand development. As part of its next phase of growth, the company is investing in its digital infrastructure. While each brand currently operates its own dedicated website, the long-term vision is to evolve these into a more connected D2C ecosystem, where brand storytelling, product discovery and direct purchasing are integrated into a seamless consumer experience. The Role: As Ecommerce/Website Manager, you will oversee the day-to-day management and ongoing evolution of a growing suite of brand and distillery websites. You will play a key role in supporting the development of the company’s direct-to-consumer platform, helping transition a collection of standalone brand websites into a more connected, commerce enabled ecosystem where the business can engage directly with consumers and manage the customer relationship. Working closely with marketing, creative teams, developers and external partners, you will ensure campaigns translate effectively into engaging digital experiences while maintaining a luxury-standard online presence across all brand websites. This role is best suited to someone who enjoys hands-on digital ownership, coordinating multiple moving parts while bringing structure, clarity and momentum to website development and optimisation projects. Key Responsibilities • Own the day-to-day management and performance of multiple brand websites across the portfolio., • Support the development of a connected DTC ecosystem, helping integrate brand storytelling and e-commerce functionality across the digital platform., • Manage CMS platforms such as Webflow, working alongside Shopify or other e-commerce platforms where relevant., • Translate marketing campaigns into engaging digital experiences and landing pages., • Ensure websites reflect the premium positioning, storytelling and visual identity of the brands., • Monitor performance using Google Analytics / GA4, identifying opportunities to improve engagement and conversion., • Drive continuous improvement across UX, user journeys, SEO and accessibility., • Coordinate with internal teams, designers, developers and agencies to deliver website improvements and projects effectively., • Manage priorities across multiple websites and timelines while keeping stakeholders aligned and informed. What We’re Looking For • Proven experience managing brand or e-commerce websites (ideally within the drink sector)., • Hands-on CMS experience (ideally Webflow, with exposure to Shopify or other e-commerce platforms)., • Strong understanding of user journeys, website optimisation and digital performance., • Experience using Google Analytics / GA4 to analyse and improve website performance., • Knowledge of SEO and UX best practices., • Strong project coordination and stakeholder management skills., • Comfortable working in a fast-paced, entrepreneurial environment where priorities evolve., • A proactive mindset with the confidence to take ownership and drive projects forward. Interested? Click “Apply” or email your CV to . The Advocate Group is a leading recruitment partner to the FMCG, healthcare, and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. The Advocate Group is acting as an employment agency in relation to this vacancy.

Integrity360 is the largest independent cyber security provider in Europe, with a growing international presence spanning the UK, Ireland, mainland Europe, Africa and the Caribbean. With over 800 employees, across 14 locations, and six Security Operations Centres (SOCs)—including locations in Dublin, Sofia, Stockholm, Madrid and Cape Town—we support more than 2,500 clients across a wide range of industries. Over 80% of our team are technical experts, focused on helping clients proactively identify, protect, detect and respond to threats in an ever-evolving cyber landscape. Our security-first approach positions cyber resilience as a business enabler, empowering organisations to operate with confidence. At Integrity360, people come first. We invest heavily in learning, development and progression, fostering a dynamic culture where innovation, collaboration and continuous growth are at the heart of what we do. If you're ready to take your cyber security career to the next level, we’d love to hear from you. We are looking for an Account Manager who is passionate both about Cyber Security and Consultative Selling. Someone who is energetic, motivated, and persistent with strong interpersonal skills and has the ability to build trust and must be someone who demonstrates deep customer expertise and empathy, who is committed to achieving brilliant experiences for our customers and who would like to play a pivotal role in cementing our reputation as an organisation that’s easy to do business with. Job Role / Responsibilities • Consultative Selling to help customers secure their environments, • Achieve a set revenue target, by selling a value-based solution to maximize ROI for the customer and maintain long-term relationships., • Meet and exceed activity and sales targets, whilst ensuring business growth, loyalty and customer satisfaction, • Manage your individual accounts, sales plans, and activities, to ensure we are demonstrating true value and customer advocacy., • Produce clear sales plans, documented in our CRM (Salesforce), so we have complete transparency and consistency in how we are delivering for our customers., • Contribute to the financial planning of the team, through the provision of accurate sales forecasts and fulfilment., • Open up new customer conversations and accounts, • Effectively contribute to internal projects, developing innovative ideas ensuring they align to business goals. Contribute to ad hoc internal projects in relation to Integrity360’s sales strategy., • Maintain a visible senior presence in team engagement and external stakeholder management., • Curious about new technology and constantly learning, • Maintain product knowledge and end-to-end fulfilment process., • Build collaborative internal relationships across customer fulfilment and resourceful in using technical and specialist resource, where required., • To establish and maintain excellent relationships at the appropriate levels with the assigned customer base, • To understand the customers’ key business drivers and strategic requirements and align our solutions and offerings to provide maximum value to Intergrity360 and the client, • To develop a comprehensive Hardware & Software, Managed Services and Professional Services growth strategy across your identified customer base, • Implement a robust account planning process, • To work closely with Pre-sales consultants and practice specialists to grow & develop a strong opportunity funnel for your customer base., • Promote the Integrity360 ‘brand’ by exceeding customer expectation and ensuring high levels of customer satisfaction in the sales experience., • Act as liaison between clients and management for business executions., • Understand client needs and identify new business opportunities., • Negotiate business contracts and costs with customers as needed., • Develop customized programs to meet client needs and close business., • Develop business proposals and make product presentations for clients., • Build positive and productive relationships with clients up to and including CXO, • Develop account strategies to meet revenue target., • Assist in development of account budgets and timelines., • Assess potential business risks and develop mitigation plans., • Provide outstanding services and ensure customer satisfaction, • Address customer concerns and queries in a timely and accurate manner, • Lead a virtual team to sell to and deliver for your customers Person Specification • Ability to present and influence at senior level (internally and externally)., • Strong Business Development Skills, • Ability to identify problems and implement innovative solutions., • Ability to generate new business from large commercial brands., • Ability to lead on internal projects, and work collaboratively across the organization., • Ability to develop market and competitor insights, in partnership with our internal marketing function., • Active commitment to personal development., • Ability to problem-solve, and spot opportunities for upsell and account development through creative selling., • Ability to work autonomously., • Proven customer service experience with Tier 1 customers, • Ability to work under pressure, assertive and remaining in control, with a high level of authority and authenticity., • Strong organizational skills., • Highly effective planning, coordination, and time management., • Strong analytical skills to inform account plans and solutions for customers., • Understanding of CRM systems such as Salesforce Experience • A minimum of three years’ sales experience in technology, • Track record of major deals, particularly Managed Services, • Managing major accounts, • Experience generating new business, • Expanding in to new areas in existing accounts, • Senior Stakeholder Management, • Experience of managing key existing accounts and renewal responsibility., • Knowledge of marketing practices (direct marketing, data sales, and press advertising)., • Knowledge of Cyber Security fundamentals, • Experience of selling both hardware and software

National Account Executive – Grocery North London – hybrid (4 days per week in office) Circa £40,000 + benefits We’re exclusively partnering with Lotus Bakeries on a major commercial growth project, supporting ten hires across National Account Management and Category Management. With a portfolio that includes Lotus Biscoff, TREK, Nakd, Peter’s Yard and BEAR, this investment reflects a clear commitment to accelerating performance across some of the most recognisable and high growth brands in the category. This is a brilliant step-up role for someone who wants more exposure to Top 4 grocery accounts, and to be closer to the numbers, the customer conversations, and the wider commercial strategy. Key Responsibilities: • Support National Account Managers on key grocery customers, with particular focus on a major Top 4 account, • Help grow and upsell within existing customers, spotting opportunities across the range, • Manage day-to-day customer admin: new line set-up, EPOS pulls, invoice tracking and promo set-up, • Analyse promotional activity and turn data into clear, actionable insights, • Support in building JBPs and annual customer plans, • Take responsibility for P&L and forecasting on a small portfolio of accounts, delivering value, volume and margin targets, • Work cross-functionally with category, supply chain and merchandising to drive in-store visibility and execution What we’re looking for: • You’re likely an existing NAE or sales executive looking for more ownership and exposure to Top 4 Grocery, • High level of numeracy, comfortable working with EPOS, Excel and promo analysis, • Resilient, determined, and happy to roll your sleeves up in a fast-paced environment, • Analytical and curious (you enjoy digging into the data to find a story!), • Great relationship builder: personable, collaborative, and easy to work with for buyers and internal teams, • Someone who wants to learn, grow and be part of a close-knit, ambitious team If the role and responsibilities sound like a good fit for you, then I’d love to speak to you! Find out more about our available opportunities or how we can help you further your career: contact us today. Please get in touch with or click “Apply Now” to be considered for this vacancy. The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. The Advocate Group is a leading UK recruitment partner to the FMCG and consumer products sectors. We are an equal opportunities employer and welcome applications from all suitably qualified candidates. By applying, you agree to our Privacy Policy. The Advocate Group is acting as an employment agency in relation to this vacancy.

Global Mobility / Relocation Consultant (French Speaker) - London Package: £Negotiable + Benefits Location: London (hybrid) Job Type: Global Mobility / Relocation Consultant (French Speaker) Position Type: Permanent Hours: Full-time Start Date: ASAP Contact Name: Andy Shaw Contact Company: JAM Global Mobility Recruitment The Background: The successful candidate will be responsible for coordinating the relocation of assignees while maintaining excellent levels of customer service. The Role: The Global Mobility / Relocation Consultant will be responsible for: • Coordinating the full relocation process on behalf of multinational clients, balancing the company's requirements with the assignee's needs;, • Acting as the main point of contact for expatriates and their families throughout the relocation process;, • Ensuring that all relocations are carried out legally and within company guidelines;, • Maintaining the database, ensuring all records are accurate and up to date;, • Actively promoting and cross selling the companies services;, • Assisting with any other ad hoc duties as required. The Person: The successful candidate will have: • Previous global mobility or relocation experience is essential;, • Excellent customer service and communication skills;, • A strong understanding of MS Word, Excel and PowerPoint;, • Fluent French language skills essential; To Apply: Please forward your CV or call Andy Shaw on +44 (0)754 569 7713 via FaceTime, Skype, WhatsApp or Messenger. JAM Global Mobility is acting as an Employment Agency in relation to this vacancy. Should this position not meet what you are looking for, please forward to someone you feel may be interested in this position. JAM Recruitment is acting as an employment agency with regards to this position. View our latest jobs today on our website and follow us on Facebook, Twitter & LinkedIn

Global Mobility / Relocation Consultant - London Package: £Negotiable + Benefits Location: London (hybrid) Job Type: Global Mobility / Relocation Consultant Position Type: Permanent Hours: Full-time Start Date: ASAP Contact Name: Andy Shaw Contact Company: JAM Global Mobility Recruitment The Background: The successful candidate will be responsible for coordinating the relocation of assignees while maintaining excellent levels of customer service. The Role: The Global Mobility / Relocation Consultant will be responsible for: • Coordinating the full relocation process on behalf of multinational clients, balancing the company's requirements with the assignee's needs;, • Acting as the main point of contact for expatriates and their families throughout the relocation process;, • Ensuring that all relocations are carried out legally and within company guidelines;, • Maintaining the database, ensuring all records are accurate and up to date;, • Actively promoting and cross selling the companies services;, • Assisting with any other ad hoc duties as required. The Person: The successful candidate will have: • Previous global mobility or relocation experience is essential;, • Excellent customer service and communication skills;, • A strong understanding of MS Word, Excel and PowerPoint. To Apply: Please forward your CV or call Andy Shaw on +44 (0)754 569 7713 via FaceTime, Skype, WhatsApp or Messenger. JAM Global Mobility is acting as an Employment Agency in relation to this vacancy. Should this position not meet what you are looking for, please forward to someone you feel may be interested in this position. JAM Recruitment is acting as an employment agency with regards to this position. View our latest jobs today on our website and follow us on Facebook, Twitter & LinkedIn

Our client is a very successful compliance consultancy In London, its consulting client base is comprised primarily of asset managers and advisory firms regulated by the FCA, with an ever-increasing number of firms who are also registered with the SEC and NFA/CFTC. It is looking to hire a compliance expert to join its regulatory consulting team. Responsibilities include, but are not limited to: • Working with senior consultants and supporting them in their roles as the primary compliance resource for a number of retained client relationships, • Attending client meetings, both on-site and by video conference, in conjunction with senior consultants, • Assisting with setting up compliance infrastructure for clients, • Assisting with compliance projects, monitoring reviews, and drafting compliance monitoring reports, • Managing certain FCA application processes on behalf of clients, for example in relation to Approved Persons applications, • Assisting with preparation and delivery of compliance training, • Understanding and updating clients on regulatory change and how it impacts their business, • Providing strategic compliance advice, anticipating the regulatory compliance needs of our clients, • Building and developing client relationships Key Skills / Experience • 1 – 2 years’ experience gained within a compliance, specialist or management consultancy, asset manager (including hedge funds, private equity, real estate and other alternatives), law firm or a regulator such as the FCA, SEC, NFA, etc. would be preferable but not essential, • An understanding of the UK regulatory landscape and the FCA Handbook, • Excellent customer service ethos, • Degree educated or similar, • Excellent verbal and written communication skills, • Ability to multi-task, • Must hold the right to work in the UK

Senior CRM Data Analyst Brand: VML Capability: Marketing Effectiveness & Intelligence Location: London, United Kingdom Requisition ID: 11971 Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney. About WPP WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. We are looking for a Senior CRM Analyst to work within the VML Data team. The Senior Analyst will analyse data to deliver value through understanding our clients’ customers and the performance of marketing activities. Working closely with the wider analytics and data team you will be responsible for the development and delivery of measurement and insight projects across various marketing activities and contribute to answering business questions, ultimately ensuring that we are making best use of available data to deliver against the client vision. On a day-to-day basis you will take ownership and leadership of analysis projects, delivering them to a high degree of accuracy and take a role in presenting results and insights to clients. This is predominantly a technical role grounded in customer data, so you should be experienced in handling large customer data sets. Communication and interpersonal skills are important, both in collaborating with clients and colleagues across multiple disciplines. Role & Responsibilities • Design, manage, and deliver end-to-end analyses aimed at helping Marketing to improve the experience of the customer, • Deliver measurement and effectiveness projects, including dashboard reporting and deep dive evaluations to understand the impact marketing has on customer behaviour, • Deliver and take lead on customer projects (segmentation, modelling), utilising statistical techniques to develop a deep understanding of customers, • Ensure that the most relevant methodologies are applied to measure and evaluate, proactively recommending better ways of working, • Develop and provide written and verbal output on reports and presentations, supporting with recommendations on marketing strategy, • Manage and resolve data issues involving quality and consistency of data, • Be the clients trusted advisor on data and analytical methodology - make it easy for them to make business decisions based on data, • Present to clients and attend client meetings., • Be highly collaborative in integrating data work into agency deliverables, working with strategy and account teams to develop a culture of data informed decision-making., • Offer leadership and expertise to support the development of junior team members, • Develop the skills and knowledge of colleagues, creating and sustaining a learning culture within the team. Skills and experience • 5+ years working in a marketing or related field as an analyst or senior analyst, • Experience of coding languages for analysis (Python & SQL preferred), • Experience of platforms such as Salesforce, • Experience of developing wireframes and creating dashboards, • High level Microsoft Word, Excel and PPT skills, • Proven record of delivering high quality outputs, • Attention to detail and a commitment to accuracy, • Ability to manage own workload autonomously and thrive in an agency environment, • Well-developed numeracy skills, • Able to translate business needs and requirements to analytical methods and outputs, • Good written and verbal communication skills, • High level analytical skills in relation to performance analysis, • Experience of devising, implementing and managing reporting dashboard design, update and automation using tools such as PowerBI, Tableau and Looker Studio, • Good knowledge of advanced data analysis techniques that include customer segmentation, predictive modelling, multivariate analysis, querying and reporting tools, A/B testing and statistical significance We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Role summary Acting as Senior Administrator within the Altum Group, having responsibility for the provision of administrative support and relationship management to an established and varied client portfolio with standard levels of transactions. Undertaking more complex and/or significant transitions in the portfolio under the direction of your designated superiors. Providing support to designated superiors and the wider team in relation to complex transactions, inclusive of overview and summary of transactional documents. Overseeing the on boarding of new clients and collation of initial KYC documentation under the supervision of your designated superiors. Responsible for maintaining up to date task list for the client portfolio and reporting on outstanding matters at team meetings and, working closely with your superiors, oversee the day to day task management of junior members of the team, providing basic training and technical support where necessary. Actively contribute to the team meetings and provide constructive feedback to superiors in relation to any junior members of the team, assisting superiors in probation, annual appraisal and development process. Key responsibilities Client Relationship • Working closely with your superior to provide quality and efficient service to a varied portfolio;, • Administration of varied client portfolio undertaking general administration with minimal supervision by your superior;, • Supervising junior members of staff and delegating tasks on your portfolio;, • Liaison with clients, client advisors and bankers on administrative matters;, • Liaising with 3rd parties such as lawyers, auditors, property and investment managers as required;, • Prepare general emails and letters for review;, • Ensure timely filing of documents in line with group policy;, • Maintenance of corporate records and respective database administration;, • Co-ordination of meetings; hold and take minutes for meetings;, • Transaction management such as the acquisition/disposal of property and re-financing;, • Collation of due diligence and customer take on procedures;, • Maintain and Monitor task list to ensure completion on a timely basis;, • Liaising with the accounts team to ensure customer deadlines are met;, • Provide general team administration assistance as required; Perform other duties as necessary to support the administrative team and wider business and generally act in the best interests of the division by supporting team members; Time Management • Ensure accurate and timely recording of personal time in line with group procedures and agreed recoverability;, • Review of underlying teams time recording ensuring accuracy and adherence with group procedures and agreed recoverability; Financial • Reviewing of WIP on client portfolio ensuring any ad hoc fees are considered;, • Oversight of WIP review on junior members client portfolios ensuring any ad hoc fees are considered;, • Review of invoices and circulation to client; Skills, Knowledge, and Experience To be successful in this role, the candidate must have a good standard of oral and written English, along with the following skills and experience: • Maintenance of mandatory AML training as required;, • Attendance at any additional training provided by Altum Group;, • Studying towards a professional Table 4 qualification such as ICSA or equivalent;, • Provision of mentoring support to underlying team;, • Developing and coaching underlying team on a one to one basis. This is an exciting opportunity to join a high performing global operational department within a vibrant company focused on growth and quality of service. You will have the chance to work on challenging and rewarding projects that will enhance your skills and knowledge. You will also enjoy a competitive salary and benefits package.

Our client, a well-established organisation within the wealth management sector, is seeking to appoint a Consumer Duty Specialist to support the ongoing development of its conduct and customer governance framework. This is a broad, business-facing role suited to an experienced financial services professional who combines strong regulatory knowledge with the ability to influence stakeholders and embed good practice across operational teams. The Role The successful individual will play an important part in strengthening how customer outcomes are assessed, monitored and evidenced across the business. Working closely with senior stakeholders, you will help ensure regulatory expectations are met while supporting a culture of accountability and continuous improvement. The role blends regulatory reporting, governance oversight, MI analysis and cross-functional collaboration. It will suit someone comfortable operating at both a strategic and hands-on level. Key Responsibilities • Support the preparation of senior-level reporting relating to Consumer Duty and customer outcomes., • Contribute to assessments reviewing product governance, value delivery and client experience., • Maintain and enhance internal frameworks aligned to conduct risk and regulatory requirements., • Partner with business areas to ensure clear ownership of policies, processes and controls., • Assist in the development of management information to provide insight into customer outcomes and emerging risks., • Contribute to governance forums and committee reporting., • Support ongoing monitoring and review activity in relation to conduct and regulatory standards., • Provide input into training and awareness initiatives relating to Consumer Duty. Ideal Candidate • Solid experience within financial services (wealth or asset management experience preferred)., • Good working knowledge of UK conduct regulation and Consumer Duty principles., • Experience contributing to regulatory or Board-level reporting., • Strong analytical capability and excellent written communication skills., • Comfortable engaging with senior stakeholders and influencing across departments., • Organised, pragmatic and capable of managing multiple priorities within a regulated environment. Why This Opportunity? This is an opportunity to join a respected financial services firm during a period of continued regulatory focus and governance enhancement. The role offers meaningful exposure, broad stakeholder engagement and the ability to contribute to how customer outcomes are evidenced and delivered in practice.

Customer Success Manager (AI Construction software) A rapidly growing enterprise technology platform helping global construction and infrastructure organisations deploy new digital tools and AI-driven solutions across complex project environments. About the company: • High-growth technology business working with large international construction and infrastructure organisations, • Platform designed to help enterprises deploy and embed new technologies faster across large teams and projects, • Solving the challenge of technology adoption within complex, multi-stakeholder organisations, • Backed by strong market demand as construction and infrastructure companies accelerate digital transformation, • Scaling globally with a strong focus on enterprise deployments and long-term customer partnerships About the role • Lead the strategy and execution for how enterprise customers adopt and embed new technology into their operational workflows, • Work closely with senior stakeholders to ensure successful deployment and long-term adoption across large organisations, • Facilitate workshops and stakeholder sessions to define how technology fits into existing processes and project environments, • Design structured adoption frameworks, success metrics and rollout plans for enterprise implementations, • Translate complex operational requirements into clear workflows, processes and best practices, • Support customers throughout the full lifecycle of implementation through to scaled adoption across teams Your previous experience • 5+ years experience delivering enterprise technology implementations, digital transformation programmes or complex SaaS deployments, • Strong experience configuring, deploying or implementing Autodesk, • Background working with construction, infrastructure or engineering organisations, • Proven ability to structure and deliver complex enterprise workstreams involving multiple stakeholders, • Experience leading workshops, stakeholder sessions and executive discussions, • Strong communication and project management skills with the ability to influence senior stakeholders Package • £70,000 – £75,000 base salary (DOE), • Performance-based bonus, • Hybrid working in London, • Opportunity to work with global enterprise clients on large-scale digital transformation initiatives, • Join a fast-growing technology company operating at the intersection of AI, enterprise software and construction Arius Recruit connects experienced sales professionals with senior commercial opportunities across the UK. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, CyberSecurity, AI, DeepTech, FinTech, RegTech, Data & Analytics, and Financial Crime software. Arius Recruit Ltd is acting as an employment agency in relation to this vacancy.

Membership Officer Location: London – Hybrid (Charing Cross office, minimum 2 days per week in the office) Salary: Up to £33,000 dependent on experience Contract: Permanent | Full-Time Our client, a respected UK professional membership organisation, is seeking a Membership Officer to join their London-based team. This role offers an excellent opportunity for a highly organised professional with strong administrative and member-focused experience to support the delivery of professional membership services and standards. Working within the Membership team, the successful candidate will play an important role in supporting membership processes, maintaining accurate records, and assisting with professional registration activities and committee coordination. The Role The Membership Officer will support the delivery and administration of membership services, helping to ensure smooth workflows across membership applications, renewals, professional registrations, and member progression. The role will also support governance and decision-making processes by coordinating activities related to the organisation’s Membership Committee and professional registration requirements. Key Responsibilities Support membership operations including CRM updates, onboarding, renewals, retention initiatives, and lapsed member campaigns. Provide administrative support to the Membership Committee. Coordinate professional registration processes including: Reviewing membership and registration applications. Preparing and circulating applications for committee review. Attending committee meetings, recording recommendations, and producing minutes. Issuing election letters and coordinating next steps in the registration process. Organising Professional Review Interviews with branches and international assessors. Managing and maintaining the volunteer interviewer database. Submitting approved applications to the relevant external registration body. Managing Individual Case Procedure (ICP) documentation where applicable. Communicating with applicants throughout each stage of the process. Issuing membership and registration fee notifications. Preparing membership certificates. Supporting website updates related to membership processes. Support the administration of members’ Continuing Professional Development (CPD) submissions and annual audit processes. Provide support and guidance to volunteer CPD auditors. Liaise with assessors, volunteers, and external bodies to ensure training records and volunteer responsibilities remain up to date. Person Specification Essential Previous administrative and/or customer service experience. Excellent organisational skills with strong attention to detail and record keeping. Ability to manage email enquiries and prioritise tasks effectively. Confident in supporting and guiding both new and existing members. Strong IT skills including CRM systems, CMS platforms, Microsoft 365, and data management. Excellent written and verbal communication skills with the ability to prepare reports and liaise with stakeholders. Confident and professional when speaking with members over the phone. Desirable Familiarity with UK professional registration frameworks (e.g. CEng, IEng, EngTech). Knowledge of accreditation processes within professional or engineering education environments. To apply to this role Membership Officer please send your CV Due to the volume of applications, we are only able to contact successful applicants. Therefore, if you have not heard from us within 10 working days, please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.

As a Category Manager for Corporate Services, managing circa £80m spend annually, this role is responsible for partnering with the business across a range of sub-categories (Professional Services, Tax, Insurance, HR, Consultancy and Contingent Labour) to deliver optimum commercial outcomes and deliver directly to the business’ P&L. This role will support both strategic projects and day to day activities across Commercial Procurement and work with a range of stakeholders across our offices globally. In addition this role is accountable for UK Contingent Labour Management and is responsible for the operational management of the businesses MSP (Managed service provider) as well as key Stakeholder relationships within the business. The role is accountable for managing performance within the agreed service levels and key performance indicators which are reported on an ongoing basis. This is a key UK role to ensure the business meets and maintains compliance with its status as Authorised Economic Operator (AEO) and IR35 legislation ensuring ingoing governance and process adherence. KEY RESPONSIBILITIES AND MEASURES OF SUCCESS • Category management for assigned category(ies), and provision of support as required across other categories, • Engaging and managing stakeholders and suppliers, • Development and implementation of procurement strategies, • Work with Legal and Info-Sec to ensure quality contracts are in place with credible suppliers, • Provide regular reporting on savings, projects and supplier performance, • Take an active role in lifting the activities of the procurement team to World Class Excellence level, • Participate in ad hoc projects to support the growth providing expertise procurement input for category based initiatives, • Management of the companies UK MSP provider including quarterly business reviews and reporting against KPIs, • Build relationships with relevant Stakeholders and establish your role as subject matter expert on contingent labour management, AEO, IR35 legislation and AWR., • Ensuring governance and compliance of contractor background screening safeguarding the companies AEO accreditation, including an ongoing auditing programme and performance management of MSP and other third party agencies., • Ensuring governance and compliance management of contingent workforce post April 2021 in line with IR35 changes., • Identifying and implementing a programme for continuous improvement Delivery and measures of success • Delivery of agreed financial objectives, • Delivery of agreed sourcing strategies with stakeholder alignment. Plans are in place and recognised and approved by the stakeholder., • Production of high quality analysis and delivery of true category ‘insight’. Including feedback from the stakeholders., • Be seen as a valued business partner by business., • Take ownership of all policies in respect of contingent labour, IR35 and compliance and internal relationship management, the successful candidate will ensure that Supplier contracts are being delivered in line with the agreed contract, to the level of performance and quality, or that non-compliance or risk of non-compliance is escalated at the earliest moment to key teams., • Full management and due diligence of contingent labour ensuring one channel to market through MSP. Be the central point of communication for the companies contingent labour matters, acting as the SME for all contingent labour matters, including VMS system. Ownership of all management information & reporting, • Escalate any risks, concerns, or liabilities in relation to AEO, IR35 or other contingent labour matters, • Annually identify and implement benchmark job categories & all applicable pay rate scales, ensuring market competitiveness and cost savings where applicable., • Conduct annual and ad-hoc audits to assure compliance with policy on both the MSP and any third party agency managed under the contingent labour category, • Deliver and identify areas for annual cost savings Continuous improvement • Apply understanding of assigned business processes to identify gaps and propose continuous improvement measures, • Work closely with the business, and secondary suppliers to understand root causes and represent process procedures, practicalities and exception SKILLS AND EXPERIENCE REQUIRED • Extensive operational and commercial experience in the majority of assigned category areas, • Experience of forming and managing effective Stakeholder and Supplier relationships, • Experienced working in fast faced, fluid and challenging environments, demonstrating innovation and continuous improvement, • Highly commercial and numerate, • Great customer facing skills, • Ability to deliver tangible results whilst working in a challenging and ever changing environment, • Ability to face and resolve multiple issues in a collaborative manner, • Good Excel /analytical and presentation skills, • Excellent communication skills, both verbal and written., • Ability to flex between highly strategic thinking and ‘getting the job done’, • Collaborative, pragmatically minded individual that brings others with them on a journey of cultural change, • Self-motivated, high energy level, and a positive attitude, • Comfortable working in a flexible environment, • Strong negotiator, demonstrated resilience and ability to respectfully challenge while maintaining balance and warmth of professional relationships, • Flexible, prepared to get into the detail, as well as see the big picture

United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure – Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Job Description To be responsible for all design and technical aspects of projects ensuring delivery on budget and to programme. This will entail effective management of external consultants together with the ability to communicate effectively with the wider United Infrastructure team and business partners. Ensure the design is fully coordinated and complies with United Infrastructure's requirements and current regulations, to achieve the necessary approvals and enable a start on site in line with agreed programmes. • Lead technical and design processes, design teams and subcontractors throughout design, procurement and construction, monitoring progress to ensure delivery on time and in budget, • Technical design management of schemes, in accordance with agreed programme, ensuring company targets are met and that the maximum revenue is generated by the quality, cost effectiveness and buildability of the design., • Review and input into allocated bids, undertaking Technical appraisals of design information, assessing design requirements, compliance, consultant fee requirements and production of a design programme. Assess the quality of received information, identify value engineering opportunities, risks, collate consultants costs and prepare contractors proposals, • Review ER technical specifications, • Produce, develop, control and manage the project specific design programme and provide regular progress reporting, • Produce detailed project specific design scoping and undertake procurement of consultant and subcontractor designers, • Assess consultant and subcontractor designers completed competency assessment questionnaires and supporting evidence provided, • Monitor and manage consultant fees and invoicing, • Fulfilment of CDM Principal Designer role., • Fulfilment of Building Regulations Principal Design role and named as Designated Individual, • Undertake thorough reviews and interrogation of consultants and subcontractor designs, to ensure compliance with applicable legislation, compliance with system literature, compliance with planning consent, buildability, completeness, presentation, best value, accuracy, level of information, and ultimately eliminating risk., • Review and assess alternative build methods and practices, • Manage and coordinate external consultants in their day-to-day duties related to design, coordination and technical aspects of production information and to ensure delivery within the constraints of time, quality, budget and technical requirements, driving a high standard, • Ensure that designs comply with company standards, • Promoting design that respects budgetary constraints, • Organise and manage weekly, fortnightly or monthly technical coordination workshops, package reviews and design team meetings, • Ensure that all aspects of the building design are fully coordinated including but not restricted to, fire safety, structures, M&E, façades, internal specification, service strategies, maintenance strategies etc., • Ensure fully complete, correct and coordinated packages issued to Commercial and Construction teams, • Establish required scoping for survey and investigative works, • Maintain and deliver in accordance with company values, • Manage subcontractor and supplier design approvals ensuring timely turnaround, • Monitor subcontractor design approvals and maintain a tracker in line with programme, • Manage the flow of information to Commercial, Operations and Client., • Update and coordinate monthly design schedules, • Chair and undertake design package presentations in conjunction with consultant and subcontractor designers, • Review and coordinate design and technical related issues with the Commercial and Operations teams., • Monitor changes from Client, design consultants, subcontractors and proposed changes by construction team, • Manage change control process for variations in relation to drawing revisions, construction programmes and costs, • Collate all required information and liaise with Planning Authorities and Building Control to make submissions in accordance with programme and obtain all necessary approvals as required., • Oversee document control with regards to registration and distribution of design and technical information, • Monitor and manage the processing of information through workflows on the document management system, • Ensure current drawings are filed in order and design information exchange is as per the company protocol., • Undertake site visits as required, • Attend site meetings and monthly/weekly project meetings, • Monitor work executed on site to ensure that is as benchmarked and as designed/specified, • Manage, investigate and respond promptly with full close out to RFIs from site team and subcontractors, • Review and advise on corrective measures for identified design issues, • Monitor and obtain all critical certificates to ensure documentation is in place for completion and handovers, • Oversee and participate in the collation of handover information, golden thread, H&S files, O&M manuals and resident packs, • At all times comply with company policies, procedures and instructions, • Comply with responsibilities as laid down in the group’s health, safety and environmental policy. Qualifications Essential • Thorough with a pro-active management style, • Capability to lead and coordinate with managers across a wider team, • Ability to prioritise and delegate as appropriate, effectively negotiate, motivate and communicate in order to influence others to ensure that the required objectives are met, • An analytical approach to work with an eye for detail., • Leadership skills including assertiveness, being decisive, flexible, good time management, organised, effective at leading / participating in meetings, works well under pressure and to strict deadlines., • Ability to review drawings and identify buildability and technical issues, • Effective people management of direct reports, including goal setting, performance management, giving feedback, direction, support and coaching., • Problem solving and decision making, • Effective communication with all levels of management and project teams, both internal and external to the Company, • Proven track record of successfully managing all aspects of the design and technical process in relation to residential buildings, • Up to date relevant construction industry knowledge including legislation and procedures., • Valid driving licence, • Knowledge of methodology and sequencing process in delivering a construction project including design and pre-construction activities, • Strong written and verbal communication skills, • High rise development experience, • Understanding of the building safety legislative framework, including the Building Safety Act, Building Regulations (dutyholder roles & competency requirements and the HRB Procedure Regulations., • Strong technical knowledge and skillset to assess, challenge and monitor design work compliance., • Passionate about construction and customer satisfaction, with a focus on high standards and excellence., • Proven track record of design requirements for procurement and construction purposes., • In depth knowledge of contractual requirements, section agreements and utility application process., • Tenacious and driven, • Strong practical knowledge of construction work types, methods and design solutions., • Experience of producing and managing design programmes., • Knowledge of PAS9980 fire risk assessments, EWS1s and FRAEW., • Temporary works knowledge and experience., • Experience with CAD (AutoCAD or Revit), • Knowledge & understanding of BIM, • Member of relevant professional body (e.g. CIOB, CIAT, or RICS), • Minimum Level 4 (HNC/NVQ4 etc.) Architectural qualification (or equivalent design, technical and/or construction based qualification) Additional Information Join us at United Infrastructure today and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK. Please note that United Living has rebranded to United Infrastructure. Our LinkedIn landing page will still display as "United Living," but when you click “Apply,” it will redirect to "United Infrastructure.

Membership Officer – Heritage / Cultural Charity London | Permanent, Full Time | £31,000 A leading cultural organisation is searching for a Membership Officer to help grow and strengthen its membership community. This is an exciting role for someone passionate about member engagement, customer experience and data‑driven growth. What you’ll do: • Drive membership acquisition, retention and revenue growth, • Deliver excellent member communications and stewardship, • Use Raiser’s Edge NXT to manage accurate, GDPR‑compliant data, • Support on‑site membership recruitment and staff training, • Collaborate with marketing, visitor experience and development teams ✔ Experience in membership ideally within a charity/heritage/culture organisation ✔ Strong communication skills ✔ Knowledge of Gift Aid & data protection ✔ Skilled with CRM systems (Raiser’s Edge preferred) Why apply? Join a values‑driven organisation that inspires learning, discovery and community. Includes excellent benefits and flexible working (min. 3 days on site). To apply to the role of Membership Development Manager, please submit your CV as soon as possible. Early applications are encouraged. Due to the volume of applications, we are only able to contact successful applicants. Therefore, if you have not heard from us within 10 working days, please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.

United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure – Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Job Description To assist the Design Manager in coordinating the consultant team in the development of the detailed design, ensuring the design is fully coordinated and complies the United Infrastructure's requirements and current regulations, to achieve the necessary approvals and enable a start on site in line with agreed programmes. • Coordinate technical and design processes, design teams and subcontractors throughout detail design, procurement and construction, monitoring progress to ensure delivery on time and in budget, • Technical design coordination of schemes, in accordance with agreed programme, ensuring company targets are met and that the maximum revenue is generated by the quality, cost effectiveness and buildability of the design., • Assisting Design Manager with reviewing of consultants detail design drawings and subcontractor designs, • Coordinating consultants and their deliverables driving a high standard, • Ensuring that designs comply with Company’s standards, • Promoting design that respects budgetary constraints, • Providing support to Design Manager on job running, • Ensuring fully complete, correct and coordinated packages issued to Commercial and Construction teams, • Maintaining and delivering in accordance with Company values, • Managing subcontractor and supplier design approvals ensuring timely turnaround, • Monitoring subcontractor design approvals and keep up dated approvals schedule in line with build programme, • Managing the flow of information to Commercial, Operations and Client., • Updating and coordinating monthly design schedules, • Reviewing and coordinating design and technical related issues with the Commercial and Operations teams., • Managing change control process for variations in relation to drawing revisions, construction programmes and costs, • Monitoring and obtaining all critical certificates to ensure documentation is in place for completion and handovers, • Collating all required information and liaising with Planning Authorities and Building Control to make submissions and obtaining all necessary approvals as required, • Ensuring all documents are correctly available for the Document Controller, • Managing the processing of information through workflows on the document management system, • Ensuring current drawings are filed in order and design information exchange is as per the company protocol., • Undertaking site visits as required, • Attending site meetings and monthly/weekly project meetings, • Principle design and technical contact during construction works, • Monitoring work executed on site to ensure that is as benchmarked and as designed/specified, • Managing, investigating and responding promptly with full close out to RFIs from site team and subcontractors, • Reviewing and advising on corrective measures for identified design issues, • Compiling H&S files and O&M manuals, • At all times comply with company policies, procedures and instructions., • Comply with responsibilities as laid down in the group’s health, safety and environmental policy. Qualifications Essential • Thorough with a pro-active management style, • Ability to prioritise as appropriate, motivate and communicate in order to influence others to ensure that the required objectives are met, • An analytical approach to work with an eye for detail., • Leadership skills including being decisive, flexible, good time management, organised, effective, works well under pressure and to strict deadlines, • Ability to review drawings and identify buildability and technical issues, • Project and process management, • Problem solving and decision making, • Design delivery and assessing risks, • Effective communication with all levels of management and project teams, both internal and external to the Company, • Proven track record of design coordination., • Minimum relevant Level 4 qualification (HNC/NVQ4 etc.), • Up to date relevant construction industry knowledge including legislation and procedures., • Valid driving licence, • Knowledge of methodology and sequencing process in delivering a construction project including design and pre-construction activities, • Relevant Design and Build experience., • Passionate about construction and customer satisfaction, with a focus on high standards and excellence., • Proven track record of design requirements for procurement and construction purposes., • In depth knowledge of contractual requirements and section agreements and utility application process., • Tenacious and driven, • Strong practical knowledge of construction work types, methods and design solutions., • Experience with CAD (AutoCAD or Revit), • Knowledge & understanding of BIM, • Member of relevant professional body (e.g. CIOB, CIAT, or RICS), • Experience of Building Safety Act relevant works, • Experience of retrofit works Additional Information Join us at United Infrastructure today and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK. Please note that United Living has rebranded to United Infrastructure. Our LinkedIn landing page will still display as "United Living," but when you click “Apply,” it will redirect to "United Infrastructure.

About PTS PTS are a global technology consulting and project management company with 40 years of experience, specialising in digital infrastructure and workspace transformation. We offer clients a personalised service to transform their operations through technology. At PTS we use our passion for technology and people to enable us to meet the needs of our clients and surpass them. By continuously evolving with a passion for solving problems, we strive to be the best. PTS offer technology-enabled security solutions within the Data Centre environment, Workplace, and large-scale developments, including special services within the port and maritime domain, high-security facilities, and counter terrorism and defence. Overview of the Role PTS are currently recruiting for a Physical Security Consultant to join our Security team in London. Ideal candidates will have spent time within a technical, physical security environment along with installation and QA experience. The Physical Security Consultant will provide design and advisory services to support to the Professional Services teams to ensure efficient production of technical designs and construction administration services to meet client requirements. The candidate should have the ability to liaise with and confidently influence project stakeholders and the ability to work across a number of projects and coordinate internally with other technology design disciplines. To perform the role of Physical Security Consultant the successful candidate will: Provide security consultancy support, detailed designs, cost estimates and construction administration services in relation to the delivery of Electronic Security systems including; Video Surveillance Systems (VSS/CCTV) incl. Video Analytics, Access Control, Intruder Detection systems & PIDS, IP Audio & Video Intercoms, Security Control Room configurations, Physical Security Information Management (PSIM) systems, IP technology and network environment including server and workstation infrastructure that support these systems. Provide design documentation (reports/BoQs/ROM’s/drawings/schematics/schedules) to a very high level of detail. Liaise with all stakeholders internally and externally. Prioritise and work to tight deadlines with accuracy and tenacity. Represent PTS in a professional manner at all times and exercise excellent communication skills at all levels. Description of Duties Provide security consultancy from inception to submission, and throughout each project stage and specifically for projects related to the Built Environment throughout the RIBA design and construction stages. Identify the electronic security services that the customer requires to be deployed, e.g. Video Surveillance/Access Control/Intruder Detection. Define and detail how each technology will be used, who will be the main users, the expected number of users or specific user groups and any other specific requirements that will drive the configuration of each systems design. Surveillance camera coverage requirements - Confirm where each camera will be placed within the project boundaries identifying field of view and lens focal length. Identify security technology spatial requirements, power constraints and cable routing requirements or restrictions within the project boundary for each system type or requirement. Review and advise on operational, support, maintenance and cause and affect practices. Assess any speciality requirements in relation to integration with the other planned communication systems as well as any requirements for networking between sites (if any). Layout drawings showing cable routing and equipment locations. Recommendations and design guideline development. Develop a budget/BoQ for the cost of hardware components, implementation of the system, and support/maintenance. Attendance of project meetings and client design workshops/presentations. Develop documents and ITT reporting a clear concise manner according to the recognised PTS format. Assist in the development and drafting of Technical Specifications and drawings for all Physical Security projects. Ensure proper evaluation and reporting of man-hours against project Scope of Works. Ensure total awareness of Project deliverables and ensure PTS adherence to agreed Scope of Works. Attend and if applicable oversee Project meetings with the project team and client. Ensure that technical skills are kept up to-date and continually improved with each project via ‘on the job’ training and exposure to vendor developments and systems. Technical Knowledge & Skills Demonstrate a good understanding and knowledge of the design of Physical Security Systems. Good knowledge of Counter Terrorist design. Experienced in Secure by Design practices and CPTED principles. Experienced in design risk management methodologies. Knowledge of BS EN regulations that affect Physical Security Systems and Good Practice such as NSI etc. – with EU and global knowledge being an advantage Good knowledge of Microsoft Office applications including Word, Excel, Project, PowerPoint, Teams and Planner. Good knowledge of security design tools such as Bluebeam & Visio. Good knowledge of various manufacturer specific bandwidth and storage calculators. Good knowledge of IT and networking to a level that supports Physical Security System installations. Good understanding of architectural building plans, layouts and elevations (including cable, containment and connection schematics). Good understanding of power, cooling and containment systems that support Physical Security Equipment. Knowledge and use of Auto CAD (not essential). Relevant Necessary Experience Experience within an electronic security systems design and engineering environment. Ideally Educated to degree level or the holder of ASIS PSP/CPP or CSM Pertification. Candidate must have good industry knowledge and experience of Physical Security project installations or be prepared to engage in specific training to achieve a satisfactory level of knowledge. The following experience would be an advantage: An understanding of the RIBA Stages architectural and engineering requirements and deliverables Demonstrable experience of working to tight deadlines with competing priorities SC Clearance Background and Responsibilities The role will suit someone who can meet multiple deadlines, deliver design to a detailed level, as well as prioritise and thrive under pressure. The successful candidate should have the ability to liaise with and confidently influence stakeholders and the ability to work across a number of disciplines. Personal Qualities Excellent writing and literacy skills, in particular proof reading Excellent command of the English language Meticulous eye for detail Honest and forthright with the ability to challenge constructively Self-motivated Ability to act on own initiative Team player Methodical process orientated approach Excellent interpersonal skills A proactive and professional attitude Equal Opportunities PTS is an Equal Opportunities employer and applicants are selected solely on the basis of their relevant aptitudes, skills and abilities. No applicant shall receive less favourable treatment on the grounds of sex, marital status, civil partnership status, trans-gender status, pregnancy, maternity, colour, race, nationality, ethnic origin, religion, belief, sexual orientation, disability, age. This is not an exclusive list.

Join one of the most recognisable and disruptive brands in the global drinks category. This is a high-impact leadership opportunity within the EMEA Operations team, owning planning and supply for approximately 50% of regional volume. The Opportunity As Director Planning & Supply, you will lead the Demand Planning, Supply Planning and S&OP agenda across a major EMEA region. You will drive world-class service performance while optimising cost, inventory, and network efficiency all within a fast-moving, multinational FMCG environment. This role blends strategic vision (3-year planning horizon) with operational excellence (weekly execution cadence), leading a high-performing team of 6–9 planning professionals. Key Responsibilities Strategic Leadership • Define and implement a rolling 3-year planning strategy to enable growth across volume, customers and markets., • Lead and evolve the regional S&OP process with a 12-month rolling horizon., • Oversee 27+ month rolling forecasts by SKU and market., • Own forecast accuracy, bias management and reporting vs budget, prior year and prior iterations., • Deliver 0–13 week detailed supply planning and 4–12+ month capacity planning., • Optimise sourcing, smoothing and phasing of manufacturing volumes., • Maintain near 100% finished goods availability while minimising waste and working capital., • Lead monthly S&OP forums across customer groups., • Manage KPIs including OTIF, forecast accuracy, supply accuracy, SLOBS, and stock days cover., • Lead, coach and develop a team of 6–9 planners., • Set clear objectives aligned to business growth., • Build capability, succession plans and high-performance standards., • Drive a culture of accountability, engagement and continuous improvement. Experience & Expertise You will bring: • 5+ years leading FMCG planning functions (Demand, Supply, S&OP, MRP)., • Multi-country EMEA experience across complex retail and contract manufacturing environments., • Proven optimisation of supply networks and landed cost models., • Strong collaboration with customers and suppliers including EDI/system integration., • 3+ years leading and developing high-performing teams. The Person You are: • Commercially sharp and analytically strong — able to translate numbers into business insight., • Energetic, resilient and positively dissatisfied with the status quo., • A natural communicator — equally effective with junior planners and senior executives., • Structured and process-driven, yet agile in a dynamic growth environment., • Motivated by team success over personal status., • Comfortable working across time zones. You thrive in an ambitious, fast-paced, performance-driven culture. Why Join? This is not a maintenance role, it’s a growth platform. You will shape half of the EMEA planning engine for one of the most dynamic brands in FMCG, driving service excellence, operational precision, and scalable capability for future expansion. If you combine strategic clarity with operational intensity and have the energy to match the ambition, we want to hear from you. 📩 Apply via: The Advocate Group is a leading UK-based recruitment partner to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified individuals regardless of race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you agree to our Privacy Policy (available on our website). The Advocate Group is acting as an employment agency in relation to this vacancy.

Membership Administrator Location: London – Hybrid (Charing Cross office, minimum 2 days per week in the office) Salary: Up to £33,000 dependent on experience Contract: Permanent | Full-Time Our client, a respected UK professional membership organisation, is seeking a Membership Administrator to join their London-based team. This role offers an excellent opportunity for a highly organised professional with strong administrative and member-focused experience to support the delivery of professional membership services and standards. Working within the Membership team, the successful candidate will play an important role in supporting membership processes, maintaining accurate records, and assisting with professional registration activities and committee coordination. The Role The Membership Administrator will support the delivery and administration of membership services, helping to ensure smooth workflows across membership applications, renewals, professional registrations, and member progression. The role will also support governance and decision-making processes by coordinating activities related to the organisation’s Membership Committee and professional registration requirements. Key Responsibilities Support membership operations including CRM updates, onboarding, renewals, retention initiatives, and lapsed member campaigns. Provide administrative support to the Membership Committee. Coordinate professional registration processes including: Reviewing membership and registration applications. Preparing and circulating applications for committee review. Attending committee meetings, recording recommendations, and producing minutes. Issuing election letters and coordinating next steps in the registration process. Organising Professional Review Interviews with branches and international assessors. Managing and maintaining the volunteer interviewer database. Submitting approved applications to the relevant external registration body. Managing Individual Case Procedure (ICP) documentation where applicable. Communicating with applicants throughout each stage of the process. Issuing membership and registration fee notifications. Preparing membership certificates. Supporting website updates related to membership processes. Support the administration of members’ Continuing Professional Development (CPD) submissions and annual audit processes. Provide support and guidance to volunteer CPD auditors. Liaise with assessors, volunteers, and external bodies to ensure training records and volunteer responsibilities remain up to date. Person Specification Essential Previous administrative and/or customer service experience. Excellent organisational skills with strong attention to detail and record keeping. Ability to manage email enquiries and prioritise tasks effectively. Confident in supporting and guiding both new and existing members. Strong IT skills including CRM systems, CMS platforms, Microsoft 365, and data management. Excellent written and verbal communication skills with the ability to prepare reports and liaise with stakeholders. Confident and professional when speaking with members over the phone. Desirable Familiarity with UK professional registration frameworks (e.g. CEng, IEng, EngTech). Knowledge of accreditation processes within professional or engineering education environments. To apply to this role Membership Administrator please send your CV Due to the volume of applications, we are only able to contact successful applicants. Therefore, if you have not heard from us within 10 working days, please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.