Trabajos customer relation en Newcastle Upon TyneCrear alertas

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you’ll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we’re not just offering you a role—we’re offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities • Collaboration across multiple digital channels to personalise each interaction with a customer., • Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support., • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently., • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time., • Support teams within the business operations function as needed, including risk management, compliance and collections., • Comply with all regulatory requirements and internal policies related to customer care., • To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations • To meet the needs of stakeholders/ customers through specialist advice and support, • Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles., • Likely to have responsibility for specific processes within a team, • They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams., • Check work of colleagues within team to meet internal and stakeholder requirements., • Provide specialist advice and support pertaining to own work area., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams., • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise., • Make judgements based on practise and previous experience., • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures., • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements., • Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you’ll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we’re not just offering you a role—we’re offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities • Collaboration across multiple digital channels to personalise each interaction with a customer., • Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support., • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently., • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time., • Support teams within the business operations function as needed, including risk management, compliance and collections., • Comply with all regulatory requirements and internal policies related to customer care., • To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations • To meet the needs of stakeholders/ customers through specialist advice and support, • Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles., • Likely to have responsibility for specific processes within a team, • They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams., • Check work of colleagues within team to meet internal and stakeholder requirements., • Provide specialist advice and support pertaining to own work area., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams., • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise., • Make judgements based on practise and previous experience., • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures., • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements., • Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you’ll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we’re not just offering you a role—we’re offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities • Collaboration across multiple digital channels to personalise each interaction with a customer., • Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support., • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently., • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time., • Support teams within the business operations function as needed, including risk management, compliance and collections., • Comply with all regulatory requirements and internal policies related to customer care., • To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations • To meet the needs of stakeholders/ customers through specialist advice and support, • Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles., • Likely to have responsibility for specific processes within a team, • They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams., • Check work of colleagues within team to meet internal and stakeholder requirements., • Provide specialist advice and support pertaining to own work area., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams., • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise., • Make judgements based on practise and previous experience., • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures., • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements., • Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

We have a great opportunity for a Senior Engineer to join our team within Vistry North East, at our office in Newcastle. As our Senior Engineer you will be responsible for coordinating all aspects of engineering design and providing analysis on a variety of projects from land finding to offer acceptance. You will manage and report all engineering requirements as per company policies and processes.We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.___ • Competitive basic salary and annual bonus, • Company car, car allowance or travel allowance, • Salary sacrifice car scheme available to all employees, • Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service, • 2 Volunteering days per annum, • Private medical insurance, with employee paid cover, • Enhanced maternity, paternity and adoption leave, • Competitive pension scheme through salary sacrifice, • Life assurance at 4 x your annual salary, • Share save and share incentive schemes, • Employee rewards portal with many more benefits... • Behave in line with our company values – Integrity, Caring and Quality, • Driven by finding the optimum solution, • Demonstratable experience in driving value engineered solutions, • Approachable and friendly with the ability to make firm decisions, • Communicative and confident in different working environments, • Organised approach to time management and information control, • Confident in leading meetings and communicating freely within a team, • Good working relationships with Statutory Undertakers and Regional Local Highways Authorities, • Current full driving licence, • CAD Literate, • Current CSCS Card, • Strong IT skills, working knowledge of computer systems within the technical environment, • Articulate, clear and credible, and able to thrive under pressure in a fast-paced environment, • Excellent attention to detail, • Previous experience in the construction industry gained from working as a Civil Engineer for a Housing Developer or within a similar Engineering role within a design consultancy, • Desirable..., • Relevant HND / Degree / Professional qualification • Procure service records and enquiries for new developments., • Ability to assess geo-technical information and provide direction for foundation solutions and infrastructure., • Maintain a continuous process of evaluation of Consultant's designs (when required to engage 3rd party consulting engineer) to ensure that proposals adhere to best practice in value Engineering., • Exceptional knowledge of local policies for adopted highway design requirements and sufficient experience to identify areas of potential commercial improvement in design., • Sound knowledge of the regional planning processes., • Initiate enquiries (developing an appropriate scope of works) and prepare cost schedules for approval where 3rd party consultant input is necessary., • Sound ability to assess layouts prepared by 3rd party consultants and identify (where applicable) efficiencies utilising drawing software platforms when necessary., • Prepare financial forecasts in relation to infrastructure inspection, legal, and bond fees identifying during this process associated phasing potential., • Ability to identify and articulate in writing potential build difficulties with both civil and structural operations, having good knowledge of temporary works impacts., • Liaise effectively between departments on design assumptions/solutions to ensure ‘buy-in’ to proposals submitted for costing., • Proactively investigate emerging technologies for potential commercial and operational improvement to schemes., • Always represent Vistry professionally in both personal appearance and conduct., • Managing proposed service enquiries with relative stat providers. Co-ordinating existing services disconnections and diversions where required., • Confident and resourceful to discuss findings with specialist subcontractors to verify design outputs. We build more than homes, we’re making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you’ll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we’re a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry.

Contract Length: Jan '26 - May '26. This will increase based on performance. CONTRACT HOURS: Originally 20 hours, this will increase with the addition of new projects. The aim will be to get you onto 40 hours asap. AS A Migrations Solution Architect YOU WILL: • Design comprehensive migration plans and solutions tailored to the customer's needs and architecture, ensuring a seamless transition to Snowflake, • Partner with our customers, acting as the technical expert for all aspects of Snowflake during implementation, • Deploy Snowflake following best practices, including ensuring knowledge transfer so that customers are properly enabled and are able to extend the capabilities of Snowflake on their own, • Maintain deep understanding of competitive and complementary technologies and vendors and how to position Snowflake in relation to them, • Work with System Integrator consultants at a deep technical level to successfully position and deploy Snowflake in customer environments, • Create presentations and document learnings from the project. Develop utilities and accelerators to streamline migration and related activities, • Collaborate with Product Management, Engineering, and Marketing to continuously improve Snowflake’s products and marketing OUR IDEAL SOLUTIONS ARCHITECT, MIGRATIONS, WILL HAVE: • 8-11 years of experience as a solutions architect, data architect, database administrator, or data engineer, • Experience migrating from one data platform to another and holistically addressing the unique challenges of migrating to a new platform, • Hands-on experience working with data warehouse systems including or similar to Snowflake, BigQuery, Teradata, Redshift, Netezza, SAP HANA, Greenplum, Exadata, etc., • End-to-end experience migrating on prem data warehouse solutions to the cloud (AWS, Azure, GCP), • Outstanding skills presenting to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos, • Understanding of complete data analytics stack and workflow, from ETL to data platform design to BI and analytics tools, • Extensive hands-on expertise with SQL and SQL analytics and scripting languages like Python, Bash, Shell etc., • University degree in computer science, engineering, mathematics or related fields, or equivalent experience ADDITIONAL PREFERRED QUALIFICATIONS • 5 years of technical consulting experience, • Experience with non-relational platforms and tools for large-scale data processing (e.g. Hadoop, HBase), • Familiarity and experience with common BI and data exploration tools (e.g. Power BI, Microstrategy, Business Objects, Tableau), • Experience and understanding of large-scale infrastructure-as-a-service platforms (e.g. Amazon AWS, Microsoft Azure, GCP, OpenStack, etc.), • Experience implementing ETL pipelines using custom, packaged tools and software development experience using C/C++, Java etc., • SnowPro Core Certification

Job Description Job Title: Senior Professional Systems Analyst Manager Location: UK Based Type: Permanent, Full-Time (37.5 hours per week) About DXC Technology DXC Technology (DXC: NYSE) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner network combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit ___Role Summary Senior Professional System Analyst Manager To manage a support team utilising Xchanging Software Europe limited implemented across London Market, General and Health insurance markets. The support teams support sites across an international footprint, with clients opting for either dedicated or non-dedicated team support. The role requires management of a team who use SQL Server /Oracle and Xchanging Software Europe limited application tools to provide issue resolution in line with contracted SLA’s as well as helping develop additional functionality as required by the client. The team leaders primary role is to ensure the teams compliance with contractual SLA’s and to work with the client over release lifecycles, timeframes and content, monthly reporting, invoicing and staffing requirements whilst achieving agreed utilisation and billability targets Key Duties • Providing the client with exceptional customer service including onsite visits once per quarter, weekly management meetings and monthly service review meetings., • Ensuring that all work within team is carried out to a high standard with internal audits on a regular basis to ensure team compliance to agreed internal processes and models., • Responsible for monthly reporting and invoicing to the client. This includes review of invoicing and agreement of warranty issues etc., • Responsible for accurate forecasting of team utilisation and revenue to the management team, • Ability to correctly escalate team issues as required, liaising with different teams and departments as required ensuring that the correct processes and escalation routes are effectively adhered to., • Ensuring any Client documentation is maintained correctly., • Provide suggestions and ideas to weekly team leader meetings to help continuously develop and improve the service provided to existing and new clients within the support group., • Responsible for training team in new processes and assisting members with complex SQL and Xchanging Software Europe limited issues., • Work with the team and client to schedule and arrange release content and timelines, • Monitor progress of scheduled work and SLA targets on support calls, • Communicating with client at all stages of development lifecycle to provide excellent customer service, • Demonstrate SQL fixes/changes with end users and assist in Development, QA and UAT testing efforts., • Work a shift pattern within the support team to cover core contracted support hours., • To proactively escalate issues with line manager when required., • To proactively ensure that coding standards and best practice approaches adhered to and updated when required., • Entering time reporting in to current time reporting system on a weekly basis to allow invoicing to occur, • Work effectively with Implementation teams to transition new clients into support when required., • Point of contact and escalation for client managers, • Responsible for all aspects of team administration and management This includes:, • Sickness and processing of return to work interviews, • Holiday requests, • Organising and ensuring appropriate cover and resource for client as per their contract, • Quarterly objective and training reviews, • Yearly appraisal reviews, • Regular team meetings and planning sessions, • Provide support to team members as required by ensuring that they have the correct knowledge and support required, • Disciplinary processes and performance management Key Relationships • The Client – DBA’s, BA’s, End Users, Project Managers, Client Manager, • Internal Customers – Team Leader Group, Management Team, DBA’s, Project Managers, Project Teams, QA Testing Teams, Support Team Members, Helpdesk team, • Management - Line Manager, Office Manager, Senior Management Experience & Requirements • Excellent interpersonal skills, • Experienced at providing excellent Customer Service, • Ability to work effectively as part of a team, • Strong reporting skills, • Excellent leadership skills, • Proven motivational skills, • Ability to be flexible to the requirements of the role, • Ability to travel when required, • Great organisational skills, • Track record of performing well under pressure, • Excellent communication and presentation skills with the ability to confidently present information to internal and external clients across all communication mediums including face to face meetings, conference calls, web ex sessions, status reports and e mail correspondence, • Proven ability to advise and influence client direction in relation to scope, time, costs and approach, • Experience of producing management documentation and reports to a high standard, • Excellent problem solving skills, including ability to demonstrate fixes/changes with end users and assist in Development, QA and UAT testing efforts, • Ability to take decisions at the appropriate time, taking into account the needs of the situation, priorities, constraints and the availability of necessary information, • Self-starter, • Availability to travel to client sites both domestic and international when necessary, • Hard-working, enthusiastic and enjoys being challenged, • Able to demonstrate examples of learning new software tools/products, • Excellent motivational skills, • Minimum 2 years’ experience of or exposure to insurance industry practices and/or systems Desirable Criteria • Previous experience of managing a team, • Worked in either a BA or second line software support role, • Ability to conceptualize #and build complex system architectures using Xchanging Software Europe limited and the database together. Ability to interpret errors in order to resolve problems, • Experience in data analysis and reporting, • Understanding of metadata systems DXC Technology is committed to the development of a fully inclusive workforce. All applications for employment are assessed purely on merit, against the capabilities and competencies required for the role. DXC Technology does not discriminate on the basis of gender, ethnic origin, race, faith or sexual orientation. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available ___.

About Us Pearson is working with the world’s leading experts, teachers, and researchers to create the best tools for learning, and we are equipping schools, colleges, universities, and other organisations with systems, content, and resources to help their students learn. As the world’s learning company, we aim to be the standard setter for learning— fueling love and enthusiasm for it at every step along the way, because wherever learning flourishes, so do people. About The Role At Pearson, we are Brave, Imaginative, Decent and Accountable. We work on a variety of projects, products, and services to create and maintain an excellent assessment and content experience for our learners. This role plays a key part in the delivery of all related assessment aspects for a selection of vocational qualifications, assessments and services, and is accountable for the accuracy and timeliness of assessment content and outcomes in their assigned area. This role requires the postholder to be able to deliver key assessment tasks, in a high pressured and regulated environment on time and accurately. Key Accountabilities People • Will be able to work effectively on their own and as a valued member of a team, • Will engage in training and development opportunities, • Will value the needs and rights of others Customer Service, • Will “Think customers first” to ensure a great customer experience, • Ensure accurate and timely responses to customer queries, • Use customer relationship management tools to identify opportunities to support customers further and improve the customer experience Data Management • Analyse assessment performance data with a view to making improvements and defending decisions in relation to pass marks or the setting of grade boundaries., • Implement and monitor Risk-ratings for BTEC QA Quality Management, • Will be able to follow tight timelines with accuracy and escalate issues if they occur, • Responsible for accurate Content and Assessment management for their allocated assessments, • Responding to key external or internal requirements, and with continued improvement and simplification in mind. Relationship Management • Will build and maintain successful relationships with all our external and internal partners, • Managing performance of contractors, • Work closely with key stakeholders to ensure accurate content production and timely assessment results, • Equip stakeholders with necessary content production tools, information and resources, to ensure agreed outcomes and deadlines are achieved whilst maintaining quality Key Skills, Behaviours And Experience The post holder will: • Be able to learn quickly, be curious and imaginative, • Have assessment or content creation experience, • Be able to thrive in a high-pressured and regulated environment, • Have project management capabilities, • Be resilient and not afraid to make decisions based on key pieces of information, • Be comfortable to use new technology to improve the learner experience, • Be able to communicate accurately and effectively, • Be able to work flexibly to meet the needs of the assessment cycle Qualifications The postholder will: • Hold a degree or other relevant qualification or experience Pearson Competencies • Organisationally Agile Adapts quickly to new situations where roles and work are not clearly defined. Proactively seeks information to understand the reasons for change and adapts approach accordingly., • Influences without Authority Conveys messages and clear outcomes to diverse audiences using the most effective channels in an easily understood, convincing and actionable manner. Identifies stakeholders, seeks input, and actively listens to build support and identify best solutions., • Prioritises and makes Effective Decisions Breaks down work into manageable parts, assessing the priorities and schedule required to deliver on time. Ensures the quality of the data provided to analyse possible solutions and support effective decision making., • Builds Relationships Creates relationships with peers quickly and confidently, building trust and win-win partnerships. Proactively network with other teams to discuss common issues and share knowledge., • Outcomes Oriented Differentiates between outputs and outcomes, working with a focus on achieving desired outcomes. Understands the intended outcomes of their own work and how they contribute to Pearson’s broader objectives, including customers and learners., • Continuously Improves Actively seek opportunities for improvement and presents ideas for increasing effectiveness and efficiency of own work. Demonstrates willingness and flexibility to adapt your own approach to new ways of working to achieve improved outcomes., • Evidence Informed Identifies and collects reliable data necessary to build evidence to enable and support decisions. Organises and analyses information (into meaningful / related areas) to form robust, evidence-based conclusions., • Commercially Aware Understands and can articulate Pearson’s business goals and own business, own team and self-do to contribute to Pearson’s success. Use that knowledge to identify better ways of working to meet those goals., • Digitally Focused Understands and embraces how digital technology is changing education and assessment and the implications this has on its own day-to-day work. Recognises the opportunities digital technology creates for Pearson to increase its reach, generate profitable business opportunities, and create more effective products for its market., • Driven by Customer and Learner Requirements Understands customer/learner needs, what they value and why, and applies creative thinking to make a difference. Makes decisions that have a positive impact on customer and learner issues for the benefit of Pearson overall. Who We Are At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing . Job: Production Job Family: LEARNING&CONTENT_DELIVERY Organization: Enterprise Learning & Skills Schedule: FULL_TIME Workplace Type: Hybrid Req ID: 21875

Job Title: Key Account Manager - Global Pharma Job Function: National Account Management Therapy Area/Industry: Pharma/FMCG/OTC Job Type: Contract Location: National Job Description: Proclinical is seeking a Key Account Manager to lead and manage relationships with national grocery, high street, and discount customers. This role focuses on driving strategic account leadership, team management, cross-functional collaboration, and market innovation. You will play a pivotal role in delivering sales targets, fostering team performance, and contributing to the overall growth of the business. Responsibilities: • Lead and manage relationships with key retail partners, acting as the senior escalation point for customer issues and opportunities., • Oversee the execution of Joint Business Plans (JBPs), Cost Price Increases (CPIs), and commercial contracts across accounts., • Deliver annual sales targets and revenue growth objectives while ensuring accurate forecasting and budget management., • Drive strategic initiatives to support brand growth, distribution expansion, and commercial performance., • Negotiate trade terms and pricing strategies to ensure mutual value and long-term growth., • Line manage and develop a team of Key Account Managers, fostering a collaborative and high-performing culture., • Collaborate with internal teams, including marketing, trade marketing, and customer solutions, to achieve business goals., • Represent the team in senior commercial forums and contribute to strategic decision-making., • Monitor market trends and competitor activity to inform strategy and identify new opportunities., • Champion innovation and continuous improvement in account management practices. Key Skills and Requirements: • Experience in national account management within FMCG or OTC sectors., • Proven success in leading negotiations and managing UK retailer accounts., • Strong leadership and team management skills., • Excellent negotiation, commercial, and strategic planning abilities., • Ability to build strong relationships with senior stakeholders internally and externally., • Analytical mindset with the ability to interpret data and drive actionable insights. If you are having difficulty in applying or if you have any questions, please contact Dean Fisher at . Apply Now: If you are interested in applying to this exciting opportunity, then please click 'Apply' or to speak to one of our specialists please request a call back at the top of this page. Proclinical is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. Proclinical is acting as an Employment Agency in relation to this vacancy. By submitting this application, you confirm that you've read and understood our privacy policy, which informs you how we process and safeguard your data -

Home Claims Technical Manager – Salary: up to circa £50,000 depending on location, skills and experience Do you thrive on solving complex problems and developing others? This is a great job for someone with deep technical knowledge of home insurance claims who’s ready to lead, coach, and shape the future of our claims capability. Whether you’re an experienced claims professional or a technical expert looking to support with team leadership, this could be your next exciting move! A bit about the job: This role exists to support and develop our Home Claims Technical Consultants and wider claims teams across the UK. You’ll be part of the Home Technical Team (within Major & Complex Claims (MCC)), helping to resolve complex home insurance claims and improve technical capability. You’ll coach others, write best practice guidance, and lead technical improvements that enhance customer outcomes and cost performance. Your work will directly influence how we deliver excellence in home claims. Skills and experience we’re looking for: • Experience managing complex or high-value home claims., • Strong technical knowledge of insurance principles, buildings processes, loss adjusting, scoping, fraud, and recoveries., • Proven ability to coach, mentor, and develop others., • Excellent communication and stakeholder management skills., • CILA qualification or equivalent technical experience (desirable) What you’ll get for this role: Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. • Starting salary up to £50.000 (depending on location, skills, experience, and qualifications), • Bonus opportunity – 10% of annual salary Actual amount depends on your performance and Aviva’s., • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in., • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days, • Aviva-funded Private Medical Benefit to help you get expert support when you need it, • Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts, • Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme, • Brilliantly supportive policies including parental and carer’s leave, • Flexible benefits to suit you, including sustainability options such as cycle to work, • Make a difference, be part of our ___ and use your 3 paid volunteering days to help others, • We take your wellbeing seriously with lots of support and tools ___ to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We’re inclusive and ___ – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look ___ We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please email .

About TELUS Digital TELUS Digital focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With over 70,000 team members and supporting 50+ languages in thirty-two (32) countries across North and Central America, Europe and Asia, TELUS Digital empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking and a caring culture that puts customers first. The company's solutions cover customer experience, digital transformation, IT lifecycle, advisory and digital consulting, risk and back-office support. Fueling any stage of company growth, TELUS Digital partners with some of the world’s most disruptive brands from fast-growing tech, financial services, fintech, gaming, travel & hospitality and healthcare industries. Learn more at: ___ International Indirect Tax Manager Join our team We are practical and creative, providing innovative solutions in our quest to be the leading global in-house Taxation team. We take pride in driving operational excellence, best practices, and optimum results which contribute to business growth and exceptional customer and team member experiences. The TELUS Tax team provides critical expertise, consultation and counsel to the various entities and business groups, domestic and international, within TELUS. As trusted advisors, we help support complex business transactions with insights and recommendations that influence decisions made by key stakeholders and senior leaders. Here’s the impact you’ll make and what we’ll accomplish together As an International Indirect Tax Manager, you will leverage your in-depth knowledge of international indirect taxation, primarily with respect to Value Added Tax (“VAT”) and Goods and Services Tax (“GST”), in a wide range of countries. You will oversee international indirect tax return filings, audits, assessments and appeals. As an advisor on international indirect tax matters, you will ensure initiatives are tax compliant, and will develop and implement strategies and systems to minimize the overall tax burden and risk to TELUS. This role will enable you to identify and implement indirect tax planning and recovery opportunities. Here’s how  Research and determine proper tax treatment for a wide variety of transactions, review and analyze corporate financial records, review, and if required, prepare international VAT/GST and other sales tax returns, and review assessments and tax payments  Review agreements and contracts to ensure appropriate indirect tax outcomes for TELUS  Remain current with international indirect tax developments that may impact TELUS and its operations  Pro-actively support a broad range of internal initiatives including mergers and acquisitions, divestitures, corporate reorganizations, process and efficiency initiatives, and treasury financing activities  Support the management of audits conducted by international indirect tax authorities including pro-actively liaising with government authorities and TELUS colleagues in relation to audit or other issues or queries, reviewing reassessment proposals, researching legislation, preparing position papers, filing objections, negotiating resolutions and supporting litigation  Actively support systems implementation and other projects to ensure compliance with indirect tax laws.  Prepare and/or review TELUS and subsidiaries’ quarterly and year-end indirect tax provisions You’re the missing piece of the puzzle ● Valued for your minimum of five years of international, inbound and outbound indirect tax experience, in-depth indirect tax knowledge and strong technical competence ● Strong ability to analyze and research complex issues from an indirect tax perspective and develop creative solutions to optimize indirect tax positions ● Strong financial accounting knowledge ● Expertise in Excel and Word, and quick to learn other technology including G-suite ● Commended for your ability to take initiative and ownership of challenges and opportunities and see them through to resolution ● Known for your ability to foster strong relationships with and influence a diverse range of stakeholders at all levels ● Recognized as a strong communicator who conveys insights, concepts and ideas in a clear, simple and concise manner ● Respected as a collaborative partner who cultivates positive relationships and influences others, including senior leaders ● Strong organizational skills with the ability to scope out difficult tasks, set objectives and goals, develop schedules, prioritize multiple activities, and anticipate roadblocks ● Able to manage multiple deliverables to meet deadlines and goals in a fast-paced, complex and ever-changing environment ● Appreciated for your curiosity and learning mindset, initiative, creativity and drive for continuous process improvement, and adaptability when faced with change and/or ambiguity Great-to-haves ● Undergraduate degree and accounting designation ● Completion of in-depth indirect tax training ● Strong financial accounting knowledge ● Skilled in SAP or other ERP system, Excel, PowerPoint and other common software applications including G-suite ● Familiar with Generative Artificial Intelligence software, e.g. Chat-GPT At TELUS Digital, we live our values every day TELUS Digital recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all candidates must demonstrate behaviors that are reflective of our values: • We embrace change and initiate opportunity, • We have a passion for growth, • We believe in spirited teamwork, • We have the courage to innovate At TELUS Digital, we are committed to diversity and equitable access to employment opportunities based on ability.

About The Role We have a fantastic opportunity for an organised, self-motivated underwriter to join our established team at LV. Within this fundamental role, you’ll efficiently underwrite new business applications for life, critical illness and income protection insurance on appropriate terms in relation to the risk. The product range within the department consists of Life, Critical Illness and Income Protection insurance, so previous experience of underwriting at least one of these products is essential. You will be fully supported by our existing team and make a positive impact within the business and to our valued customers. This role is offered on a permanent basis, with fantastic opportunities for growth and development. You’ll be required to attend some training sessions at our Exeter office, but we offer a highly flexible working model in which you may work predominately from home, the Exeter office, or our Bournemouth or Hitchin offices. Key Responsibilities • Making important decisions in an efficient, customer-focused way, utilising all relevant information to reach your decision., • Providing fair and balanced information surrounding your decision, including concise and robust justifications of why decisions have been reached., • Referring cases to third parties, including reassurers, in an accurate and clear manner., • Utilising your excellent customer service skills to build and maintain relationships with customers and intermediaries., • Contributing your ideas for process improvement to support the department and meet KPI’s., • Identifying and contributing suggestions on improving the customer journey., • Obtaining ongoing CPD by self-education, attending training seminars, industry events and providing feedback to colleagues and other business areas as required., • Providing coaching and support to colleagues over time, where required., • Becoming involved in projects and/or testing., • Assessing new business applications and make underwriting decisions within risk appetite. About You Our ideal candidate will… • Demonstrate excellent communication skills, both written and verbal., • Be able to work in a fast-paced, changing environment while completing work to a high standard within an agreed timeframe., • Possess robust administration skills, with the ability to prioritise, plan and organise your workload to meet customer needs., • Take ownership and work independently on complex cases, while also helping your team meet key targets., • Competently make pragmatic decisions and judgements on your cases in line with regulatory requirements and LV= values., • Demonstrate excellent numeracy and literacy skills, with a keen eye for detail (spotting errors, conflicting information or concerns is key within the role)., • Competently use Microsoft Office (Word, Excel and Outlook)., • Be experienced in working on initial or full medical underwriting., • Have a good level of knowledge on Protection products we offer at LV=., • Have obtained CII exams in Life & Disability underwriting or similar (desirable but not essential for the role). Rewards & Benefits This role is a Band B in the LV= salary structure. At LV= Life and Pensions, you’ll go above and beyond to do the right thing for our customers. We’ll reward your hard work with an attractive, competitive salary and benefits package, which includes: • 26 days' holiday – increasing after two years of service to 28 days, • The opportunity to buy or sell up to five days of holiday, • An annual bonus scheme based on company and personal performance, • Flexible benefits, including a cycle to work scheme, personal accident insurance, critical illness cover, private medical insurance, and dental insurance, • Competitive pension scheme - LV= Life and Pensions will double-match the amount you pay, up to 14% (subject to National Minimum Wage requirements), • Group Life Assurance of four times your basic pay to your dependents (you’ll have the option to increase this to 8 x cover), • Group Income Protection, if you enroll into the pension scheme and reach 5 years of service, • Employee Assistance Programme (EAP) service for support when you need it, • Access to a virtual GP service, • Shared parental leave, • Up to 20% discount on our life products for you and your immediate family. About Us Here at LV= Life and Pensions we love to hear from great people, so don’t forget to connect with us on social media. We’re proudly an equal-opportunity employer and we highly value diversity and inclusivity. We don’t discriminate on race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We’re also open to conversations about flexible working as part of your application - if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen. Please note that we are unable to offer Skilled Worker Visa Sponsorship for this role. Therefore, you must ensure that you are eligible to work in the UK without our sponsorship for your application to be considered.

The role will see you carry out multi-trade remedial tasks in occupied/unoccupied properties in a safe, resourceful and workmanlike manner, and uphold the core values of the Miller Homes business in relation to the much-coveted excellent levels of Customer Service we deliver being ‘the face’ of

The Job: Job Title: Implementation Engineer (Technical) Industry: Software House Working Set-Up: Remote first - Candidates must be commutable to Newcastle for occasional team meetings and social events Salary - £50,000-£55,000 per annum Interview process: 2 stages The Role: Leo Technology have partnered with an exciting business who specialise in employee app and intranet solutions. Their award winning platform is on a mission to make communication simple and due to organic company growth, they're now looking to appoint a talented Technical Implementation Engineer! This is ahighly technical position, where you'll be a key point of contact during the client implementation and onboarding process. You will own tasks such as SSO configuration, user provisioning, and data integration. This role is well suited to someone who is currently (or has previously) worked in a hands-on engineering capacity (tech stack C# .NET, Azure), but is also happy operating in a heavily customer-facing role. You'll partner closely with sales, product, and engineering teams and will heavily support both pre-sales conversations and post-sale implementations to deliver smooth technical onboarding experiences for enterprise customers. The Person: Experience working in a hands on engineering role within a Microsoft environment (C#, .NET, Azure) Strong technical background with hands-on experience in SaaS onboarding or implementation roles Comfortable working with RESTful APIs Experience working in cloud-based environments Strong customer facing skills and experience Interview Process: 2 stages Important Notice: Both Leo Technology and the companies we partner with are incredibly passionate about building environments where people from all backgrounds and walks of life are embraced. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage people from all backgrounds to apply. Leo Technology Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Leo Technology website TPBN1_UKTJ

Product Manager - Newcastle twice a week - Outside IR35 - 3 months+ My client is a global leading IT consultancy. They are on the hunt for a Product Manager who will be responsible for execution of the Vision, mission and Roadmap for their product which can be either a front facing digital service OR a case management system used by internal government users. This is the initial MVP for the build of a case management system and the start of the build of a front facing service for a high profile project with our central Government client. Skills and Experience: Agile Working: Proficiency in identifying and applying the best delivery methods, measuring outcomes, prioritising work, and managing to MVP. Lifecycle Perspective: Ability to recognise and transition between product lifecycle stages, ensuring alignment with service standards. Operational Management: Skill in designing and managing operational processes throughout a product's lifecycle, including problem-solving and operational improvement. Problem Ownership: Capacity to lead problem resolution, anticipate issues, and coordinate effective solutions. Product Ownership: Flexibility in applying tools and concepts, adapting to change, and demonstrating expertise in product management practises. Strategic Ownership: Strong strategic thinking, able to engage organisational buy-in, and develop abstract strategies with limited information. User Focus: Commitment to user research, understanding user needs vs. desires, and prioritising approaches to address user stories effectively. Desired Qualifications: Strong understanding and experience with Government Service Standards. Passionate about building products that meet both user and business needs. Effective communication skills, capable of using a variety of methods and tools to engage with clients and delivery teams. Experience in supporting and mentoring junior team members. Key Duties & Responsibilities Creation of the Product mission and vision Creation and ongoing development of the product roadmap Establish product success measures and monitor progress Prioritise the backlog based on research findings and stakeholder need Be the voice of the customer for your product , own the problem to be solved and ensure that the users are at the heart of development Ensures that the right actions are taken to investigate, resolve and anticipate problems. Co-ordinates the team to investigate problems and implement solutions and preventative measures Product Manager - Newcastle twice a week - Outside IR35 - 3 months+ Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003. TPBN1_UKTJ

In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone. This means that your role will be to make sure our customers receive an exceptional and. Apprenticeship scheme and you’ll use your charm, en

Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Build relationships with stakeholders/

Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new sma

Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. Communicate sensitive or difficult information to custome

Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new sma

Showing our customers, they’re valued by understanding their situation, keeping the conversation constructiveUsing detailed scripts to gather information from the call and apply logic to assess the best course of actionPushing for better by using resources available to offer the best customer serv

Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new sma

Fixed Term Contract Customer Service Representative; UK Business Operations; CSL Seqirus Commercial OperationsBased in Speke, Liverpool (on site Monday, Tuesday Wednesday) or based at our Maidenhead Site (Monday, Tuesday & Wednesday)As a Customer Service Representative, you will be responsible for m

Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new sma

Dutch-Speaking Insurance Support Advisor / Customer Service Advisor. Customer Service team on a full time, permanent basis, with. This is an excellent opportunity for a highly professional, customer-focused individual who is flue.

This means that your role will be to make sure our customers receive an exceptional and. Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips wit

MTrec Commercial are proudly representing our industry leading client on their search for a Lithuanian Speaker to join their customer services team on a full t.

This means that your role will be to make sure our customers receive an exceptional and. Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips wit

The post holder will work within and actively promote customer service standards, acting as an ambassador for Customer Services, clients and EQUANS. The post holder will be expected to provide support for a range of internal and external customers, providing first contact resolution and taking owner

This means that your role will be to make sure our customers receive an exceptional and. Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips wit

From helping the Government provide essential public and health services that offer more convenience and choice, to improving financial services to deliver fairer, customer-centric solutions. Are you passionate about people and delivering exceptional customer experiences? Are you looking to build yo

Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new sma

Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible. Use our in-house systems to process customer orders, organise delivery time

In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone. This means that your role will be to make sure our customers receive an exceptional and. Apprenticeship scheme and you’ll use your charm, en

We’re looking for a customer service advisor to join our Customer Operations Team in Gateshead. As a customer service advisor at Instapro (Angi), you will be providing exceptional customer service and support to all of our users - whether that’s helping a homeowner to post their job on the websi

In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone. This means that your role will be to make sure our customers receive an exceptional and. Apprenticeship scheme and you’ll use your charm, en

If you're a customer-focused individual with fluent Swiss German language skills, we'd love to hear from you!. Swiss German speaking Customer Service Advisor. Are you a fluent German speaker with a passion for providing excellent customer service? We are seeking a.

Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new sma

Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible. Use our in-house systems to process customer orders, organise delivery time

Where: EE PlymouthFull time: PermanentSalary: £21,620 per yearStart Date: 16th February 2026Start your future with EE Where your voice could be the start of something bigWhats in it for you:Agreatstarting salary of£21,620 rising to £25,684 after completion of the apprenticeshipAn NVQ Level 2 in C

We’re looking for a customer service advisor to join our Customer Operations Team in Gateshead. As a customer service advisor at Instapro (Angi), you will be providing exceptional customer service and support to all of our users - whether that’s helping a homeowner to post their job on the websi

Why this job mattersAre you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Youll be talking over the phone to customers with all sorts of broadband tech-related quer

Are you passionate about people and delivering exceptional customer experiences? Are you looking to build your career within a company recognised for its inclusivity, sustainability, and strong values?. With ongoing training and support, you’ll quickly find yourself involved in a variety of custom

Customer Service Advisors are part of a wider Customer Service team providing comprehensive advice and information on a range of services via all contact channels e. The post holder will be expected to provide support for a range of internal and external customers, providing first contact resolution

What Youll Be Doing: Customer Support & Administration Respond to customer enquiries via phone, email, and in-person Process policy renewals, amendments, and claims within service standards Keep accurate records and documentation Support with general office administration and workflow Sales &

Join ourmulti award winningApprenticeship scheme and youll use your charm, enthus.

The post holder will work within and actively promote customer service standards, acting as an ambassador for Customer Services, clients and EQUANS. The post holder will be expected to provide support for a range of internal and external customers, providing first contact resolution and taking owner

Join ourmulti award winningApprenticeship scheme and youll use your charm, enthus.

Job Description Benefits and Rewards on offer; - Remote working after training/probation - Great work/life balance - Bonus Scheme - Permanent contract - You will be working for a prestigious company - Continuous training and development The Company you will be working for; MTrec Commercial are p