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At Diaceutics we believe that every patient should have access to the right treatment at the right time. We provide the world’s leading pharmaceutical companies with an end-to-end solution for the launch of precision medicine diagnostics enabled by DXRX – The Diagnostic Network®. DXRX is the world’s first diagnostic commercialization platform for precision medicine, integrating multiple pipelines of real-world diagnostic testing data from a global network of laboratories. Position Summary The purpose of this position is work within the Network Strategy & Operations team with specific emphasis on the systems, processes and activities which underpin Client Project set-up and delivery. Traversing Customer Relationship Management (CRM), platform Content Management Systems (CMS); Analytics, Project Management and other supporting tools, the role holder will align directly with our Project Management Organization (PMO), as a dedicated resource to ensure priority support for clients with active projects and programmes on our DXRX platform. Duties will include project deliverable publication and configuration, new client profile account creation and moderation and leveraging in-house and third party systems to provide customer utilization and adoption metrics to PMO. The role will have have particular focus on ensuring positive client experience with project materials on our DXRX platform, promoting customer success and long term client value. The role will uphold excellent timeliness and responsiveness to client requests, with standards of quality and attention to detail across a diverse array of systems. The person responsible for this role will see themselves as a link between customers (both internal and external) and other departments in Diaceutics, conveying feedback, brokering communication and advanced problem solving; as well as maintaining, expanding and improving operational processes. Duties and Responsibilities: Routinely monitor and resolve Project-related support tickets in line with prescribed Service Level Agreements (SLAs), which may differ from Client Project to Client Project. Take ownership of and process new user profile creation requests, providing initial onboarding guidance to clients joining or returning to the DXRX platform. Provide ongoing visibility to individual Project teams as to the uptake, utilization, activity levels and content consumption of client participants and Projects, highlighting trends, gaps or areas for attention. There will be significant diversity across our client portfolio and a need for versatility to meet different expectations of different clients Gain and maintain a high level of Diaceutics product and service knowledge, including the particular offerings delivered as part of multiple Client Projects. Act as a first line of support for designated customer contacts with regard to the technical accessibility and usage of DXRX platform functionality Work with multiple software tools including CRM, CMS, Service Management, Security and other systems to ensure efficiency and operational effectiveness; prioritizing client delivery timelines and customer satisfaction Foster trust-based relationships with PMO, operating as a dependable, specialized contributor to successful Project delivery. Key Attributes Required: Customer Service / External Impact: have a strong awareness of customer relationship considerations, as they personally represent Diaceutics and our Network Strategy, while maintaining focus on customer service and efficient productivity. People Skills: capability to work across multifunctional teams is sought, combined with an ability to build rapport, trust and active relationships with multiple stakeholders, from executive-level, external clients, to internal technical teams, and beyond. Decision-Making: Taking ownership and showing initiative while working within a process-driven and quality-focused team will be required. A versatility in handling unfamiliar technical situations and an array queries from diverse customer-types is desireable Initiative and Independence: working as a key contributor to day-to-day member support operations, the ideal candidate will demonstrate a high level of attention without losing site of wider business process and customer considerations Knowledge and Specialist Skills: Education – Bachelor’s degree in a scientific, project management or commercial field, preferably with some relation to Precision Medicine, or Diaceutics primary client sectors Knowledge of customer support case management processes and associated management software 1-2 years experience in a project support, helpdesk or other customer-facing role where relationship building and customer satisfaction are key Experience with online network member platforms, community building or network development an advantage Enterprise software knowledge & skills, including virtual communication applications, demonstrating a high level of proficiency with Microsoft Office tools and CRM solutions Proven track record in working within a dynamic corporate environment, balancing day-to-day productivity targets, customer-satisfaction goals, and wider commercial strategic objectives. Life at Diaceutics Culture is a powerful driver of Diaceutics’ success and growth. Our culture is an outcome of our ‘One Diaceutics’ Behaviors. These behaviors set out a promise and an expectation of what it means to work at – and with – Diaceutics. We exist because we Care Deeply about our patients and customers. To Be Bold, we pioneer, we innovate, and we think big. We take responsibility, and we are driven and determined to Make an Impact. We prioritize collective success and when we win, we Succeed Together. We are excited by change and driven by progress. We Don’t Stand Still. We are a multi-cultural, diverse team spanning 16 countries around the world. All of our employees work remotely or in a hybrid model, collaborating together as a global community. We hire smart, fun people who care about our mission and about each other. Some interesting points about us: · Training and development opportunities · Remote, Virtual Working and Hybrid Working based on location to offices · Flexible Working incl. Flex Day Program · Share Incentive Plan · Increase of Annual Leave with tenure · Pension · Healthcare (including Vision and Dental) and Additional Benefits · Life Insurance · Group Income Protection · Enhanced Maternity and Sick Pay Provisions · Robust Performance Management Framework and Individual Growth Plan · Attractive Staff Referral Scheme · Dedication to a positive working culture with regular health and wellbeing activities and an annual company get-together We are an equal opportunities employer and welcome applications from all suitably qualified persons. Please see link below to our Candidate Privacy Statement -

Location: Belfast, United Kingdom Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all levels from very short-range systems, to extended protection across the entire battle-space including Airspace Mobility Solutions, Vehicles and Tactical Systems and Missile Defence, Optronics, and Radar. Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and thats why we offer you the flexibility to do whats important to you; whether thats part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Job title: Senior Contracts Manager Location: Belfast - hybrid working arrangement 3 days a week in the office Are you looking for your next challenge where youll have the opportunity to work within a highly regarded team where you will be responsible for proactively managing and directly influencing our bids and projects? Would you like to work for a world-renowned organisation that researches, develops and supplies technology and services that impact the lives of millions of people each day to make life better and keep us safer? Then look no further We have a great Senior Contracts Manager opportunity to join our Defence Commercial, Legal & Contracts team. Core Benefits: On offer is a competitive salary and benefits package, which includes; Performance-related bonus Half day every Friday, usually finishing around 13:00pm 28 days annual leave (plus bank holidays) plus opportunity to buy up to 40 hours/year (pro rata) 24 hours volunteering paid for Private healthcare (grade dependent) Pension scheme Life cover 24/7 Employee Assistance Program and access to mental wellbeing app Employee discount shopping schemes on major brands and retailers Gym membership discount Key responsibilities: On a day-to-day basis youll be involved in: Providing advice and recommendations to the business relationship agreements, bids and projects under their remit on commercial issues, risks, liabilities and opportunities Commercial proposition development for major win-business campaigns. Supporting senior management and where required participate in commercial negotiations with customer, consortium partners and in conjunction with Procurement, sub-contractors and other 3rd parties. Providing bid and project teams advice, recommendations and costings pertaining to UK and International contracts in relation to Direct Selling Costs, including but not limited to Credit Insurance, Bank Guarantees and Letter of Credits. Responding to and negotiating customers proposed contractual agreements and Contract Changes and support senior management in the management of such changes, including the preparation, approval and negotiation. Identifying and managing issues and disputes arising with customers in conjunction with the Legal function. About you: Ideally, youll: Have a commercial background with experience of managing contracts/risks and/or a legal background combined with commercial experience. Have demonstrable experience working within in a complex, multi-disciplinary, multi-site organisation. Possess multi-disciplinary qualifications e.g. LLB, Engineering, Finance, Programme Delivery advantageous. Be adept at building and managing relationships across all levels and throughout the identify, bidding, negotiation and delivery phases of bids/projects Have proven analytical and written skills and the ability to understand pricing, risks and mitigation of contracts. #LI-DNI In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency. At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles. Great journeys start here, apply now!

Job Ref: Ref-28850 Location: Belfast Employment: Full-Time Permanent Closing Date: 19 December 2025 11:59 pm Main Purpose: To train & develop in a Winemark trainee management role with the aim of successfully integrating into the business as a full time manager. Duties & Responsibilities: To successfully partake in all areas of the MIT programme, both task & class room based training in order to ensure that all areas of the operation are understood & can be used to build a profitable off licence operation. Some of the key learning responsibilities are: Customer Relations / Selling Skills - Promotes a professional and quality level of customer service to existing and new customers; assesses and satisfies customers needs and queries / problems; identifies and maximizes selling opportunities; ensures staff give the required level of customer service; actively achieves Company KPIs Commercial and Business Acumen - Proactively seeks opportunities for increased business; awareness of competition; supports new directions and initiatives; creative presentation ability of company products Leadership / Taking Responsibility - Accountable for the day-to-day running of the store and management of staff; ensures full adherence to company policy and procedures in all areas including customer relations, housekeeping, merchandising and display, security of premises, cash and stock, and administration; leads by example; uses authority when necessary Legislation - Ensures the correct implementation of any legislation affecting the business (health and safety, licensing, trading standards) Organisation and Planning - Plans, prioritises and organises work to optimize the use of resources and meet deadlines; schedules events / tasks and delegates effectively to staff; plans and introduces contingencies as required Maximises Resources - Operates store in accordance with agreed targets and budgets in relation to sales, stock loss, stock levels, man hours and operating costs Quality Emphasis - Committed to setting and maintaining high store and personal standards, with excellent merchandising skills Motivating Others - Encourages team effort, builds cohesion and maintains motivation Staff Training and Development - Understands and delivers training and development needs of team members; gains willing cooperation; gives regular feedback to team; appraises performance; encourages open communication and is constructive when confronting individuals Effective Administration - Accurately adheres to company administration systems regarding cash, stock, payroll and marketing; adopts a systematic and organized approach; checks standards of accuracy; follows written and verbal instructions to company standards and accountable for all communication within the store Problem Solving - Anticipates and identifies problems; uses analytical and investigative skills in problem solving and proposes solutions / evaluates alternatives; takes action to resolve problems in accordance with company needs Any other duties relevant and related to the post Working Hours: 40+ hours (as required by the programme) CRITERIA a) Experience: ESSENTIAL: Minimum 1 years' experience within a similar retail or customer service environment. A valid driving license plus access to a car DESIRABLE: Minimum 1 year previous supervisory or management experience in a retail or customer service environment Proven track record of stock management on a day-to-day basis Proven track record of staff training on a day-to-day basis Proven track record of driving sales and achieving targets b) Qualifications: ESSENTIAL: Good standard of education to include 5 GCSEs with English Language and Maths or equivalent (Grade C or above) OR Minimum 1 year previous supervisory or management experience in a retail or customer service environment DESIRABLE: WSET Level 2 Award in Wines and Spirits NVQ Level 2 & 3 in Retail / Customer Service or equivalent This individual will have a general interest in product knowledge, wines and spirits. They must also be committed to successfully completing WSET Level 3 Award in Wines and Spirits. c) General Skills/Attributes: ESSENTIAL: Ability to communicate clearly and effectively through oral and presentational skills as well as excellent writing skills. The candidate will be a strong communicator on many levels from dealing with customers on an operational level to successfully being able to communicate & build good working relationships with peers, senior managers & line staff. Ability to motivate and encourage others to achieve targets and works towards common goals Excellent standard of dress and appearance Good team working skills and the ability to work effectively with staff at different levels of the organisation Customer and sales focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service; possesses the ability to meet sales targets Ability to work under pressure in a fast paced environment A high degree of initiative, resourcefulness, flexibility and a self-motivating approach to achieve both business objectives and personal success in order to succeed as a future manager Demonstrate ability to increase productivity and continuously able to improve one's methods, approaches and overall contribution. Takes personal responsibility for own development Other Relevant Information Must be age 18 or over Flexible approach to the needs of the business essential - must be able to work late nights, weekends & public holidays. A full shift on a Friday and Saturday, one of which must be to close of business A minimum of 2 evenings per week, inclusive of a Friday or Saturday (and not including Sundays) to close of business It is important that the candidate is mobile and it is therefore preferable that the candidate possesses a full, valid driving licence with regular access to a vehicle. You are not assigned to a particular store and you will be expected to be flexible in relation to movement to other stores, as per business needs. This is an ideal opportunity to progress in a retail environment and would best suit individuals with long term career aspirations. Training Process The successful applicants will commence a comprehensive training programme enabling them to successfully transfer into the role of Manager at the end of the training period. The training period is anticipated to last approximately 12 months and will depend on the candidate's individual progression. The MIT will see the day to day running of a premises & work as a member of the management team. Initially the MIT will shadow the manager with a view to working towards managing shifts on their own. As part of the ongoing programme, the MIT will be expected to work across various stores. Depending on candidate progression, the Company would expect at least two periods of management relief as a minimum. Performance Reviews & Probationary Period During each stage of the MIT programme, it is vital that on-going reviews occur to ensure that you are staying focused on the role of becoming a well-rounded retail manager within Winemark. Performance reviews will occur every 3 months throughout the 12 month programme during which time you are expected to take an involved role in your progression. An "MIT Appraisal Form" will be completed at each assessment. Assessments will be conducted by the Store Manager and / or RSM. External Candidates & Internal Candidates within Probation A probationary period of 6 months is set to ensure that you are a good fit for the traineeship. Failure to fulfil the criteria expected could result in your release from the programme and ultimately the organisation, or relocation to another position within the Company which may include loss of seniority and / or pay. Internal Candidates (post Company probation) On the basis that your probationary period has been completed, you will be provided with the appropriate training and support on the MIT programme. However, if your performance is not deemed to be to the required standard, any performance issues will be addressed via a performance management route and through the Company disciplinary procedures. Failure to fulfil the criteria expected could result in your release from the programme and ultimately the organisation, or relocation to another position within the Company which may include loss of seniority and / or pay. Manager Post Any appointment to the post of Manager will be subject to the individual attaining WSET Level 3 within a specified time period. Internal promotions to the post of Manager will initially be made on a temporary basis if WSET Level 3 has not been obtained during the programme. On attainment of Level 3, the Manager post will be confirmed as permanent. If the individual fails to achieve Level 3, the individual will revert to their previous position prior to the MIT programme but this may not necessarily be within the same premises where previously located, although relocation would be within a reasonable distance. If the individual was an external applicant, the Company will review the option of a relocation to another position within the Company which may include loss of seniority and / or pay, or ultimately release from the organisation. In relation to the appointment to the post of Manager, and if the MIT has already attained WSET Level 3 Award, they will automatically be offered a permanent manager post. #NIJobs To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Apply button below to Login/Register.

Brook Street is delighted to be working with our client in Mallusk who are seeking to recruit a new full time and permanent Customs Brokerage Agent Duties will involve Operations, Compliance and Customs Expertise and the candidate hired will follow the following specific areas relating to customs brokerage: Ensure timely and accurate movement of freight and information, while providing exceptional customer service Work within Imports and Customs brokerage department within a branch so that the department has strong operational execution, customs compliance, efficiency, profitability, and continual growth. Manage national customs regulations - TSS and CDS Entry Submission Manage company customs policies, controls, procedures and processes Perform operational and customer service execution Ensure top level customer communication & interaction Manage client specific requirements Make certain that files are logged correctly and timely with proper event codes updated. Monitor and review post entry activity with brokerage supervisor Make certain that discrepancies are monitored and resolved timely and correctly Ensure that all correspondence within business unit is handled timely and professionally Escalate necessary issues to Customs Supervisor or District Manager Criteria 6 months to 1-year related experience Global logistics industry knowledge Good computer skills (e.g., MS Excel, MS Word) Good Education- preferably to A Level standard. Minimum GCSE Maths and English. Please send CV to Colleen Farquharson via the apply link Brook Street NMR is acting as an Employment Agency in relation to this vacancy. Skills: Customs Freight Logistics Shipping

Brook Street Recruitment is proud to be working on behalf of a leading global insurance broker to recruit an experienced Insurance Account Handler for their Belfast team. This is an exciting opportunity to join a well-established and forward-thinking firm that blends deep market expertise with innovative, tailor-made solutions. Their extensive global reach means you'll be working with a diverse portfolio of commercial clients, from SMEs to multinational corporations across a wide range of industries and complex risk profiles. Key Responsibilities Place and manage a broad spectrum of commercial risks in the insurance market. Deliver expert, timely advice to clients across all areas of their insurance requirements. Liaise confidently and effectively with insurer partners and underwriters. Provide professional, customer-focused servicing of client accounts, including handling Mid-Term Adjustments and resolving client queries. Ensure efficient and accurate file management and case completion. Uphold client confidentiality and adhere to all internal compliance and regulatory procedures. What We're Looking For CII qualified or actively working towards professional qualifications. Minimum 3 year's experience in a commercial or corporate account handling role. Strong knowledge of technical insurance matters across varied risk types. Proven ability to service a wide client base with risks of differing sizes and complexity. Excellent communication and interpersonal skills, both written and verbal. Confident in building strong relationships with clients and insurers alike. What's on Offer A competitive salary package tailored to your experience and background A dynamic, collaborative working environment Ongoing professional development and support toward further qualifications The opportunity to work with a respected global brand, gaining exposure to large and complex commercial accounts Apply today by sending your CV to Colleen Farquharson via the link provided. Brook Street NMR is acting as an Employment Agency in relation to this vacancy. Skills: Insurance Claims Handler Commercial Claims Motor Claims Liability Claims

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to succ

Your role will be to assist with retentions, selling additional products and services as required and you will also deal with brand new customers! Benefits of being an Inbound Sales Advisor: Fully training Fantastic Career Development opportunities and access to our fantastic Concentrix University p

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to

Office based sales role via telesales to companies based in Northern Ireland Mixture of outbound and inbound calls (40 calls per day) Maintain and develop relationships with existing customers who currently place weekly / monthly orders for Office Supplies Prospect for new clients Answers sales enqu

A positive, energetic attitude and a customer-focused approach. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills youve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

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Strengthen relationships with clients via telephone in-house at their facility in Mallusk. Ensure customer satisfaction and follow up. Ability to create/write customer requirements clearly for use by other employees.

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You will manage a variety of customer scenarios. To succeed in this role, the successful candidate will have a strong background within a customer contact environment. We are looking for an experienced Customer Service Assistant to join our Client Services team in Belfast.

Italian Customer Support Specialist. What you'll be doing: Italian Customer Support Specialist.

Responsible to: Store Management Team / Area Manager Who are you? Someone with a can-do attitude Has willingness to go the extra mile for our Customers Is responsible and reliable A good team player Enjoys working in a fast-paced and varied environment What we need from you? An excellent work ethic

Were looking for confident and charismatic individuals who can deliver exceptional customer service utilising strong communication and interpersonal skills, as well as being able to demonstrate: Ability to rapidly build strong, working relationships with your customer base and be happy to support wh

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Do you thrive on building relationships and learning how great customer experiences drive business success?. Learn how to identify customer needs and gather product feedback.

Role Overview Position: Telesales Executive Location: Belfast City Centre Salary: £29,000 base + uncapped commission OTE: £40,000+ realistic earnings Type: Permanent, full-time, office-based Start Date: 12th January Hours: Mon-Thu: 8:30am-5:00pm Fri: 8:30am-4:00pm No weekendsKey

Build and maintain strong customer relationships. Outbound calls to prospective customers (B2B across UK industries). Provide excellent customer service.

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Job Ref: Ref-28855-20/8 Location: Hillsborough Employment: Part-Time Permanent Closing Date: 19 December 2025 11:59 pm Hours - 1x 20hr + 8hr Purpose To provide the best level of service to Winemark customers in accordance with the Company's standards and procedures To assist the Store Manager in all

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Hours: 40 hours over 5 days, working any 5 out of 7 days including bank holidays and weekends.Salary: Basic salary up to £25,500 per annum with the opportunity to earn commission and rewards.Established in 2018, here at Austen & Blake, we create made-to-order diamond jewellery with the support

Customer Service/Sales Advisor Salary: £34,270 OTE = £25,480 basic + uncapped commission Are you passionate about delivering outstanding customer experiences while achieving sales success? We are looking for a Customer Service/Sales Advisor to join a dynamic team in Belfast, where you&

Identify customer needs and recommend suitable products and services. Who You Are - Customer Service/Sales Advisor:. Previous experience in customer service or sales is advantag.

Key Responsibilities * Build relationships with prospective clients and understand their financial protection needs. Achieve and exceed sales targets while maintaining the highest level of customer service.

The Role: Reporting to the Financial Controller, the post holder will work as part of a small team assisting with a broad range of accounting activities to include the following: To operate & manage Sage 50 Payroll process to include maintenance of primary records, input of payroll information, comp

The hours will range between 08:00am and 16:30pm and also include some weekend workingAre you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills youve built up from years of building re

Your duties will include: - Supporting the bank’s way of working to help as many customers as possible - Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business - Resolving complaints and errors quickly and m

The hours will range between 08:00am and 16:30pm and also include some weekend working Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills youve built up from years of building

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Strengthening existing client relationships and cultivating new high-value work. Proven ability to develop client relationships and attract new work.

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Provide product support for customer accounts, collaborating with other teams to resolve issues in a timely manner Onboard new customers, liaising with other teams to ensure seamless integration Monitor and report on business activities and provide accurate and timely reports to customers and the cu

Description: Duties includes: Engage with customers in a friendly and professional manner while actively listening to their concerns Offer support and solutions to customers in accordance with the company's customer service policies Running the office, including managing the diary/booking in work De

Provide product support for customer accounts, collaborating with other teams to resolve issues in a timely manner Onboard new customers, liaising with other teams to ensure seamless integration Monitor and report on business activities and provide accurate and timely reports to customers and the cu

As part of the Customer Service Team you will be responsible for Customer Service duties and for providing administrative support to the Supply Chain operations (Belfast and Milton Keynes). Handle customer enquiries via phone and email in a professional, solution-focused manner. Checking stock level