Job Opportunity at CraftBurger – Join Our New London Flagship Team CraftBurger is expanding, and we are thrilled to announce the opening of our new London branch – one of our most exciting and ambitious projects yet. As a fast-growing, established brand in the UK and abroad, we take pride in delivering top-quality smashburgers while creating an energetic and professional environment for both our customers and team. We are currently seeking hard-working, dedicated employees to join our front of house role. This role will include preparing desserts, cleaning the front end and other related duties, employees who can work efficiently, and maintain high standards of service. Full training will be provided before opening to ensure every team member is prepared and confident in their role. Requirements: Male and Female applicants welcome (18 years and above). Previous hospitality or food service experience preferred. If you don’t have experience that won’t be a problem since we provide training. Strong teamwork, communication, and customer service skills. Positive attitude and commitment to excellence. At CraftBurger, this is more than just a job – it’s an opportunity to be part of something fresh and ambitious. With your hard work and our support, we aim to make this branch stronger, busier, and better than ever before. Together, we’ll create a space where the team can grow with the business and take pride in being part of a brand that’s expanding rapidly. If you’re ready to take on the challenge and be part of our flagship London team, we’d love to hear from you. Both Full-Time and Part-Time are available.
Job overview To provide a consistent, professional approach to all guests through the highest standards of product and service. To actively contribute to meeting and exceeding hotel targets. Duties and responsibilities Sales and Revenue: • To be proactive with contributing to the success of the department, • Products and services are explained to the customer at all times to ensure the customer has the best choice available to them., • To ensure all procedures pertaining to revenue capture are up-held at all times Costs and efficiency: • To minimise wastage at all opportunities, • To actively promote an energy efficient culture throughout the department, • To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Customer relations: • Positive working relationships are established and maintained with colleagues throughout the Hotel, • Customer feedback, both positive and negative are responded to appropriately and efficiently, • Information on customer service problems is gathered in order to improve the service offered, • A positive personal image is maintained at all times, • The needs of the customer are kept in balance with the needs of the organisation, • All guests are received and offered assistance in a positive manner at all times Operational requirements: • To answer all telephone calls in a polite and professional manner, • Table bookings are handled according to departmental procedures, • Back and front of house service areas and equipment are prepared, maintained and cleared, • Bars, dining rooms and function rooms are prepared, maintained and cleared, • Assistance is given in the maintenance of food displays, • Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures, • Cleaning is undertaken within the food and beverage areas as required, • Dining areas are prepared according to the requirements of business, • Food is served promptly, accurately and according to the standards of the department, • Drink orders are taken and served following departmental procedures, • Wine orders are prepared, taken and served accordingly, • Customer satisfaction is monitored throughout the meal and any remedial actions taken as required, • All customer feedback, positive and negative is reported to the Team Manager or Supervisor, • Food and drink requisitions from kitchen and bars are dispensed according to Hotel procedures, • To adhere to all Health and Safety Requirements as required by Hotel, • To adhere to the Food Hygiene Regulations and Licensing Laws, • To adhere to the requirements of the Data Protection Act at all times
Catering and Events Driver Overview We are seeking a dedicated and skilled Catering and Events Driver to join our team. The ideal candidate will be responsible for providing high-quality driving and catering services for various events, ensuring that all food and beverage needs are met with professionalism and attention to detail. This role requires strong communication skills and the ability to work effectively in a fast-paced environment. Duties Operate van in a safe and responsible manner, adhering to all traffic regulations and company policies. Conduct pre-trip inspections of vehicles to ensure they are in good working order. Load and unload goods, ensuring proper handling and securing of items during transit. Communicate effectively with warehouse staff to coordinate deliveries and pickups. Maintain accurate records of deliveries, including mileage, fuel usage, and any incidents that occur during transport. Ensure compliance with all health and safety regulations while on the road and at loading/unloading sites. Provide excellent customer service during deliveries, representing the company professionally at all times. Support the catering team to prepare and present a variety of dishes according to client specifications and dietary requirements. Coordinate with event planners to understand catering needs and ensure timely delivery of services. Manage food inventory, including ordering supplies and maintaining stock levels. Operate delivery vehicles, including flatbed and van drivers, ensuring safe transport of food items to event locations. Maintain cleanliness and organisation of the kitchen and storage areas, adhering to health and safety regulations. Communicate effectively with clients, staff, and suppliers to ensure seamless service delivery. Assist in setting up and breaking down catering stations at events, providing excellent customer service throughout the process. Experience Previous experience in catering or a related field is preferred. Mechanical knowledge is advantageous for operating kitchen equipment efficiently. Experience as a delivery driver or in warehouse operations would be beneficial. Strong organisational skills with the ability to manage multiple tasks simultaneously. Excellent communication skills, both verbal and written, are essential for interacting with stakeholders and team members effectively. Valid commercial driving licence with appropriate endorsements for the type of vehicle being operated. Proven experience as a driver or in a similar role, particularly with flatbed or delivery driving. Strong mechanical knowledge to perform basic maintenance on vehicles as needed. Experience working in a warehouse environment is advantageous. A commitment to safety and attention to detail when handling goods during transport. Flexibility to work varied hours as required by the logistics operation. If you are passionate about driving, logistics, food service and enjoy working in a dynamic environment, we encourage you to apply for this exciting opportunity as a Caterer.
Job overview To provide a consistent, professional approach to all guests through the highest standards of product and service. To actively contribute to meeting and exceeding hotel targets. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Duties and responsibilities Sales and Revenue: To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times Costs and efficiency: To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Customer relations: Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times Operational requirements: To answer all telephone calls and guest requests in a polite and professional manner Meeting rooms bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Function rooms are prepared, maintained and cleared Able to set up functions’ rooms Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Functions rooms are prepared according to the requirements of business Conference breaks are served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times Skills: Excellent customer service skills. Commercial awareness. Flexibility. Good interpersonal skills. Communication skills. Problem-solving skills. Organisational skills. Teamwork skills.
A manager is needed for a takeaway business based in North West London. Duties include getting orders out in time, managing stock levels, customer relations, ensuring food quality and consistency.
Location: TW3, Hounslow, London Salary: £32,000-35,000 Hours: Full-time, 37 hours per week Application closing date: 30 September 2025 About Us Dragonsea Global Baggage Solutions Ltd, established in 2024, is a growing freight distribution company specialising in both air and sea freight services. We are proud to support the UK-based Chinese community and international students with efficient, reliable, and cost-effective shipping solutions. Our business is rooted in trust, service excellence, and customer satisfaction. Job Overview We are seeking an organised and proactive Logistics Manager to oversee and coordinate the storage, distribution, and transportation of goods. This role involves managing the entire supply chain process, optimising logistics operations, and ensuring smooth, cost-effective freight shipments for both air and sea. The ideal candidate will have strong leadership, analytical thinking, and communication skills. Key Responsibilities · Plan, coordinate, and manage logistics, warehouse, transportation, and customer service operations. · Ensure compliance with company policies, UK regulations, and health, safety, quality, and environmental standards. · Manage inventory, storage, distribution, and freight operations to optimise efficiency. · Develop and implement process improvements to enhance logistics operations and reduce costs. · Supervise and lead the logistics team, including drivers and warehouse staff. · Resolve transportation or delivery-related issues, handling customer complaints effectively. · Monitor and report on logistics performance metrics and prepare seasonal reports for management. · Coordinate freight shipments, formulate delivery schedules, and oversee customs clearance and import/export documentation. · Maintain accurate records of freight movement, container locations, and relevant documents. Requirements · Proven experience as a Logistics Manager or in a similar role. · Strong knowledge of transportation, supply chain management, and logistics operations. · Expertise in warehousing, inventory management, and distribution. · Good understanding of UK and international logistics regulations, customs procedures, and cross-border transport. · Leadership, interpersonal, and problem-solving skills. · A degree in Logistics, Supply Chain Management, Business Operations, or a related field (preferred). · Fluency in both English and Mandarin (spoken and written). · Competence in Microsoft Office Suite and logistics management systems (CRM, SQL, SAP, Oracle). · Experience in logistics operations, transport coordination, warehouse scheduling, and customs clearance is ideal. What We Offer · Competitive salary and long-term career progression · A supportive and multicultural working environment · Exposure to international logistics networks · Training opportunities to develop professional and technical skills
Car Sales & Customer Service Administrator Location: Park Royal, NW10 7JS, London Salary: £27,000-£45,000 + Comission, Depends on experience & Skills Job Type: Full-time Experience: Required Language: English (Expert) Join Terani – A Luxury Car Experience Terani is a leading prestige car dealership based in Park Royal, London, specialising in high-end, bespoke vehicles. We are known for our commitment to exceptional customer service, tailored client journeys, and an immaculate showroom experience. We’re now looking for a Sales & Customer Service Administrator to join our growing team — someone who thrives in a luxury environment, enjoys building relationships, and understands what it means to deliver a seamless customer experience. Key Responsibilities: Assist in managing client consultations and support the vehicle sales process Provide exceptional service both face-to-face and over the phone Oversee administrative tasks related to sales and customer records Coordinate custom vehicle orders and aftersales requests Handle post-sale support, ensuring ongoing client satisfaction Maintain high standards of organisation, accuracy, and professionalism About You: Previous experience in sales, admin, or customer service (automotive or luxury retail preferred) Excellent English communication skills – both written and verbal Well-organised, with a strong attention to detail Confident, polished, and customer-focused Able to manage multiple tasks in a fast-paced environment Competent with computer systems and standard office tools Why Work with Us? At Terani, you’ll be part of a brand that values excellence, trust, and client care. You’ll work in a supportive team, in a stylish setting, with the opportunity to grow your skills in both sales and service. How to Apply: Think you’re the right fit? Send us your CV — we’d love to hear from you.
We are looking for 2 Senior Hair Stylists to join our very busy team. We are based in Tooting and Wimbledon and have been established for over 20 years. We are looking for someone who is able to Cut, Colour, Style and offer Hair Ups with confidence and ease. If you are punctual, honest, have good Customer relation skills and are willing to work in a fast and busy environment, then please get in touch. Immediate start is available.
About RIV Worldwide RIV Worldwide Ltd is a UK-headquartered international freight forwarding company with operations in India, Canada, and the United States. We provide customised air and ocean freight solutions, working in partnership with major airlines, carriers, and global clients. With our expanding international operations, we are seeking a Business Development Executive to strengthen client relationships, win new business, and contribute to revenue growth. Role Purpose The Business Development Executive will be responsible for identifying and securing new business opportunities in freight forwarding, maintaining strong client relationships, and supporting revenue growth across RIV’s international markets. The role requires generating sales leads, preparing quotations, negotiating rates, and ensuring successful handover of new accounts to operations. Key Responsibilities ● Identify and pursue new business opportunities in air and ocean freight forwarding. ● Build and maintain long-term relationships with clients to ensure repeat business and account growth. ● Prepare quotations, pricing proposals, and service presentations in line with company guidelines. ● Negotiate rates and service agreements with clients, balancing profitability and competitiveness. ● Maintain a structured sales pipeline and provide accurate forecasts and activity reports to management. ● Collaborate with operations and customer service teams to ensure smooth implementation of client accounts. ● Conduct market research to monitor competitor activity, industry trends, and customer requirements. ● Achieve agreed sales targets and contribute to the company’s overall growth objectives. Qualifications & Experience ● Degree in Business, Marketing, Sales, or related field (advantage). ● Proven experience in B2B sales (experience in logistics, freight forwarding, or transport is desirable). ● Strong communication, negotiation, and interpersonal skills. ● Ability to prepare professional sales proposals and present to clients. ● Organised and target-driven, with the ability to manage multiple opportunities simultaneously. ● Proficiency in MS Office; familiarity with CRM systems is an advantage. Why Join RIV Worldwide ● Opportunity to grow the sales function in a dynamic international freight forwarder. ● Exposure to global operations across the UK, India, Canada, and the US. ● Competitive base salary with performance-based incentives. ● Hybrid working arrangement with flexibility. ● Collaborative team environment where your contribution directly impacts company growth.
Key Responsibilities: Design and execute purchasing strategies for premium fashion and lifestyle products, ensuring alignment with overall business goals. Knowledge of Mandarin is advantageous for effective engagement with East Asian clients and suppliers. Identify, source, and secure popular luxury items from the UK market, coordinating both online and offline purchasing channels while nurturing relationships with key vendors. Establish long-term supplier partnerships, lead negotiations on pricing and terms, and manage performance reviews to ensure service quality and reliability. Conduct ongoing market intelligence and product assessments, preparing analytical reports on items, trends, and pricing to inform strategic procurement choices. Take responsibility for procurement budgets, implement cost-efficiency measures, and ensure compliance with internal policies and external trade regulations. Supervise purchasing documentation, from order processing to receipt and inventory tracking, ensuring accuracy and regulatory compliance. Monitor industry developments, attend seasonal brand events, outlet sales, and private shopping opportunities to capture early access to in-demand products. Share product knowledge and brand insights with colleagues and clients, assisting in strategic decision-making and enhancing customer experience. Work closely with cross-functional teams to support smooth operations and client service. Provide seamless communication with Mandarin-speaking stakeholders to ensure accurate product selection and timely fulfilment. Represent the Company with professionalism, upholding its reputation within the luxury goods sector. Qualifications, Experience & Skills: Bilingual proficiency in Mandarin and English, with excellent intercultural communication skills. Strong organisational skills with a meticulous approach to documentation and workflow management. Passion for luxury fashion, with awareness of current trends, product lines, and brand heritage. Proficiency in Microsoft Office (Excel, Word, PowerPoint); familiarity with Adobe software is a plus. Self-driven, dependable, and capable of independent work in a high-pressure environment. Willingness to travel within the UK for store visits, outlet sourcing, and brand events. 1–2 years of experience in luxury retail, buying, or operational roles. Exposure to product sourcing, fashion-related marketing, or creative industries is an asset. Experience in areas such as visual merchandising, brand presentation, or showroom planning is beneficial. Degree in Fashion, Business, or a related field. Previous experience in luxury retail is a significant advantage.
101 West, Westbourne Grove We’re looking for a Front of House team member to join our friendly crew at 101 West – a bakery & deli that feels like home to our customers and team alike. As a family-run business, we care deeply about service and creating a warm, welcoming environment. If you're upbeat, reliable, and love good food and great coffee, this could be the perfect role for you. Your role will include: • Greeting and serving customers with warmth and efficiency, • Keeping shelves and deli displays tidy and well-stocked, • Assisting with open and close cleaning routines, • Washing dishes related to the coffee bar and deli, • Monitoring stock levels and communicating with the kitchen, • Supporting the team with general front-of-house duties (clearing tables, taking orders, helping with takeaway flow, etc.) About you: • You enjoy working with people and have a strong sense of hospitality, • You’re a team player with a proactive attitude, • You have a good eye for detail and cleanliness, • Experience in a café/deli/hospitality environment is a bonus, but not required if you’re enthusiastic and ready to learn What we offer: • A positive and supportive work culture, • Daytime working hours, • Opportunity to grow with a passionate, community-focused team
We are looking for a skilled barista to work with us bringing high quality coffee to our customers. We are a house of modern food and drinks, inspired by science, experimentation, and always with a creative flow through everything we do. We focus on high quality organic ingredients, avoid the use of sugar in our produce, and are always gluten-free. We have a strong commitment to bringing adaptogens to the wider market, so besides the normal coffee range, we have a speciality range unique to our place. We are looking for a barista to fit into our team and maintain our excellent coffee service and customer relations. We are on a fantastic location on Golborne Road, in the heart of the authentic Portobello market, so we get visited by a lot of creatives and a local crowd. We are looking for the following skills: -A friendly, easy-going, people-person with a desire to serve others. -Ability to dial in espresso to a given recipe. -An understanding of coffee extraction -An ability and knowledge of how to get the best out of different milks, dairy and plant-based alike -Preferably experience of experimenting with different methods of brewing filter coffee -A commitment to go the extra mile to help the customer. Due to our customer base this requires an interest (or willingness) to learn about diet and nutrition or bio-hacking/optimisation. -An ability and willingness to learn about our product range to be able to provide personalised recommendations to the customer. -A confident self-starter who is comfortable running a shift on their own (this is rare but sometimes required) Responsibilities include: -Dialling in the coffee each morning, and throughout the day. -Cleaning and maintenance of coffee equipment, and cafe environment -Service of all drinks, including teas and filter coffees, and the sale of goods -Maintaining a clean and hygienic work environment -Helping the cafe meet food safety and hygiene standards through temperature checking of fridges and date checking of products -Regular stock take -The preparation of premixes for our range of adaptogenic lattes -The grinding of bags of filter coffee, specific to the desired brew method of the customer -The provision of tailored food and drink recommendations based on the individual requirements of the customer -Liaising with the head barista or owners with regards to troubleshooting any problems that may arise. If you can match these skils then we would love to hear from you! Please note that only applicants with these skills will be considered. Due to the volume of applications we may not manage to respond to applicants who does not match these criteria.
About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
This role involves operating day to day customer needs through calls, walk-in, booking, enquiring, ordering, give a full support for Caffe Concerto branches and customers of branches. · Taking day to day calls efficiently by follow caffe concerto Standards. · Serve walk-in customers and branch customers enquiry. · Give full rapid support for branch enquires. · Precisely handling customer orders, keep team updated of any other changes, Report, inform, for all stakeholders any changes of customer order for purpose of keep a product fresh and deliver on exact time. · Ensure customer matters or issue to be solved in high efficiency, with a priority. · Able to control pressure and ensure the customers leave satisfied either way. · Effective communication skills to handle Various situation. Either related to customers, or inform, clarify orders to productions to meet exactly customer expectations. · Cross-selling skills to reflect wide image about other caffe concerto model. · Ensure receive daily orders within cut of time with no missing, through follow up and communicate with the branches managers. · Daily payments and orders are reconciled on both dispatch and system with no shortage. Skills and Requirements: Previous experience on Telesales, Customer Service preferable. Excellent Communication skills, and Telephone manner are required. Essential Sales skills would be an advantage.