174 Best customer success Jobs in Richmond (May 2026)

Location: The Greyhound Kew, Kew, London Start Date: 01/06/2026 Salary: Competitive, based on experience About Us The Greyhound Kew is a beloved local pub that, a year into its exciting new chapter, has firmly re-established itself in the heart of the community. Blending traditional charm with fresh, modern energy, we are proud of what we have built so far and are focused on continuing to grow. We are looking for a passionate, hands-on Assistant Manager to join our established team at this exciting milestone and help lead the venue into its next phase of success. The Role As the Assistant Manager of The Greyhound Kew, you’ll work closely with the management team and ownership to keep the pub growing and running seamlessly. You’ll be a key presence on the floor, motivating the team, running busy shifts, and ensuring every guest leaves happy. This is a brilliant opportunity for a dedicated hospitality professional looking to take ownership of daily operations, develop their leadership skills, and maintain a venue that is a true hub for the local community. Key Responsibilities • Run day-to-day shifts with high energy, taking full responsibility for the pub in the manager's absence., • Help recruit, train, and mentor a dynamic, welcoming front-of-house and bar team., • Maintain exceptionally high standards of customer service, cleanliness, and health and safety compliance., • Assist with back-of-house administration, including stock control, ordering, and line cleaning., • Support the planning and execution of events, match-day promotions, and social media initiatives., • Lead by example on the floor, bringing positivity and professionalism to every service. Requirements • Previous supervisory or assistant management experience in a busy pub, bar, or restaurant environment., • A natural motivator with strong communication skills and a hands-on approach to leadership., • Confident running busy floor and bar services under pressure., • Must be local to Kew or the surrounding areas for easy travel., • Excellent organizational skills and a keen eye for detail., • Holding a Personal Licence is highly desirable (or a willingness to obtain one quickly). Why Join Us? • Be a key part of an established pub hitting its stride and looking toward future growth., • Great opportunity to develop your career with room for future growth into a General Manager role., • Work alongside supportive, enthusiastic ownership., • Competitive pay and a rewarding, collaborative work environment.

Pachamama Group was set up in October 2014 with a mission to introduce inspiring hospitality concepts across the globe by doing it our way and making the impossible possible. Each restaurant concept is built to be a space where guests can enjoy offerings from diverse locales, in an environment that takes them away on a culinary journey. Named after the Greek god of the West wind - a soft gentle breeze - Zēphyr offers a casual dining affair inspired by Greek culture and a late-night bar downstairs. This high-volume restaurant is our most vibrant venue in the heart of Notting Hill with a talented team of amazing individuals who thrive in this busy environment. We are seeking an enthusiastic and experienced Bartender to join our team. The ideal candidate will have exceptional customer service skills, and the ability to create a welcoming atmosphere for all guests. As a Bartender, you will be responsible for preparing and serving a variety of alcoholic and non-alcoholic beverages, engaging with customers, and maintaining a clean and organised bar area. As our Bartender, we expect that you will contribute to our mission of introducing inspiring hospitality concepts to the London restaurant scene. Our philosophy is to do it our way and make the impossible possible. For the Bartender role, we offer the following benefits and opportunities: • Attractive salary based on your skills and experience., • Full Service Charge distribution., • Referral scheme with a £300 bonus for a successful candidate., • Complimentary breakfast, lunch, and dinner for all employees., • Generous staff discount at all group's restaurants., • 28 days of holiday for a full time employee, ensuring a balanced professional and personal life. Other benefits include: • Comprehensive on-the-job training to enhance your skills and knowledge., • A friendly and positive work environment fostering respect and teamwork., • Psychological, financial and legal support available through our Employee Assistance Programme (EAP)., • Salary paid monthly -- on the last Friday of each month., • Wagestream access, allowing you to stream up to 50% of your earnings at any time., • Pension scheme with a 3% employer contribution., • Opportunities for career development, regular appraisals to discuss progress and perspectives. As our Bartender , we hope that you will contribute to our mission of introducing exciting, diverse and playful dining concepts to the London restaurant scene. Our philosophy is to be the best, we continuously improve and never settle. If this sounds of interest to you, please send us your CV. Come grow with us at Pachamama! This is your chance to be a part of something extremely exciting.

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Imperial Team Ltd/Imperial Bamboo

White City, Hammersmith and Fulham

.Join the Most Luxurious Bedding Brand in the UK – Become a Luxury Brand Ambassador at Imperial Bamboo! Are you ready to work for one of the most talked-about and admired luxury brands in the UK? Do you have a magnetic personality, love to engage with people, and thrive in a fast-paced retail environment? This is not just a job – it’s a chance to represent a brand that redefines sleep luxury! At Imperial Bamboo, we specialise in exquisitely crafted bamboo mattresses, pillows, and bed linen – bringing comfort, style, and sustainability into the homes of thousands across the UK. As demand grows, so does our team – and we’re looking for vibrant, passionate, and confident individuals to join our retail family. Why This Role is Unmissable: We’re not just hiring a Retail Sales Consultant – we’re looking for our next Luxury Brand Ambassador, someone who embodies elegance, passion, and excellence. This is your opportunity to shine on one of the UK’s most prestigious retail stages: Westfield Stratford, London. What You'll Do – and Love Doing: Represent the Imperial Bamboo brand with confidence, style, and expertise Provide VIP-level customer service to every guest – make their experience unforgettable Become a product expert – passionately explaining the benefits of our luxurious bamboo bedding Meet and exceed sales goals – we reward success generously Maintain a stunning, on-brand display that showcases the beauty of our collection Manage your till, stock, and daily sales like a pro Support team success with collaboration, ideas, and positive energy What We’re Looking For: A naturally engaging personality and strong people skills A proven background in retail or sales (luxury retail is a bonus) Passion for bedding, home design, wellness, or luxury lifestyle products Organised, proactive, and focused on delivering a 5-star experience Excellent presentation, communication, and attention to detail What You’ll Get: A competitive salary + performance-based bonuses This role is self employed job working times 5 days per week ,the salary is build up from daily payment + high commision Training and support to help you succeed and grow An inspiring work environment with a luxury brand that’s going places The chance to be part of a brand people love and trust Location: Westfield White City, London( in front of White house company store) Schedule: Full-time, 5 days per week If you’re driven, stylish, and ready to turn every interaction into a luxury experience, then this is the opportunity you've been waiting for. Apply now – join Imperial Bamboo and help shape the future of luxury bedding in the UK. Due to the high number of applications expected, we will only contact shortlisted candidates. Thank you for your understanding. MINIMUM 40 HOURS REQUIRED FOR THE JOB ROLE

Ealing Broadway, Ealing

We're on the hunt for experienced Supervisors to join our teams. Open from midday to late evening, offering a great lunch menu to suit all occasions with dishes such as our Salmon Miso Bowl and Chicken Katsu curry, delightful small plates and our tasty Sharing Board for bigger groups. Behind the bar our experienced team mix up some of London's best cocktails, signature gin and tonics and premium craft beers; perfect for after-work drinks or a meal with that special someone. What's it all about: Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality Able to take responsibility for your team on shift to ensure service standards and safety/ security expectations are all met to the highest of standards Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience Able to deal with customer queries quickly and professionally Always willing to learn new skills and explore opportunities, be approachable and encourage ideas Able to support the Management team to deliver set goals Able to promote and market the venue, private hire spaces and events as appropriate to our customers What's in it for me: Competitive hourly rate + tronc Weekly payments Comprehensive training and ongoing development Clear career progression with regular new openings nearby Staff discounts across all pubs, bars, and restaurants Team trips, incentives, and socials in a warm, family-like culture Free meals during shifts Employee Assistance Programme (EAP) via Licence Trade Charity Lucrative referral scheme - earn up to £1,000 per successful referral Birthday day off on us Cycle-to-work scheme Length-of-service rewards Ready to join a dynamic, people-first team and bring the magic to our City venue? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!

A successful Kitchen Porter candidate will have various prerequisite skills and qualifications to perform their duties effectively, these include: Ability to communicate with the Kitchen Managers, Cooks and customers Thorough attention to detail, excellent time management and critical thinking skills In-depth knowledge of kitchen safety and health regulations Excellent stamina To work long hours Excellent stress management skills Flexibility to work evenings, weekends, and holidays as needed. Ability to work under pressure Teamwork skills to collaborate with colleagues Ability to follow all instructions given

Common Pizza is a neighbourhood spot. You’ll be working with a dynamic team who deliver a top quality experience for every customer, every time. With our open kitchen & open bar, you along with the rest of the team will be at the heart of the restaurants experience — engaging with our regulars & first timers, whilst working closely with the team to create a warm and energetic experience. We're looking for a friendly and professional Front of House Server to join our vibrant & energetic hospitality. This role involves delivering exceptional guest service in a lively & fast paced restaurant environment. The successful candidate will be responsible for greeting guests, taking orders, serving food and beverages, and maintaining a welcoming, comfy & vibrant atmosphere. Previous experience in a fast paced, busy environment is favoured however we're really looking for the things you can't teach; your charisma, your character, your energetic personality & just that genuine passion for hospitality. Full training will be provided. This position offers an excellent opportunity to develop your skills within the hospitality industry while working in a dynamic team environment. Responsibilities Greet guests warmly upon arrival and provide attentive customer service throughout their visit Taking orders, ensuring special requests are noted and fulfilled Serve food and drinks efficiently, maintaining high standards of presentation and cleanliness Maintain high standards of cleanliness, health, and safety Upsell menu items to maximise sales opportunities while respecting guest preferences Maintain cleanliness and organisation of the front of house area, including tables, counters, and service stations Support team members during busy periods to ensure smooth operation Skills Previous experience in hospitality or restaurant environments is preferred but not mandatory Thrive in a fast paced environment A genuine passion for great customer service & hospitality A hands on approach and a 'can-do' attitude At least 2 years experience in a well established, fast paced restaurant / bar setting Organised, approachable, and calm under pressure Organised with good attention to detail to ensure high standards of cleanliness and service quality Job Types: Full-time, Permanent Benefits: Employee discount Store discount Work Location: In person

We are seeking a Head Server to lead the team of waiting staff during peak hours. The successful candidate will have a minimum of two years of professional experience as a server, and have exceptional interpersonal skills which will allow him or her to handle a high level of stress in a fast-paced environment. Our Head Server is responsible for supervising and leading the team, developing new servers and ensuring that employees are available at all times. Responsabilities: • Make sure that the bar is set up and dressed properly prior to service, • Maintain a clean and orderly the area, in extreme cases remove slovenly patrons from the premises, • Maintain and present complete and accurate section meal tickets to the kitchen staff, • Be responsible for helping wait staff and bussers with clearing and resetting of tables after service, • Ensure that food and drinks orders have been recorded correctly, • Ensure that all customers have been greeted, • Ensure compliance with food safety regulations and best practices, • Train new employees, • Monitor inventory levels and assist in ordering supplies if needed, • Provide constructive feedback to team members, • Opening and closing duties. Join us as we strive for excellence in our operations while fostering a positive work environment for our team!

We are a UK-registered company looking for a Remote Sales Assistant to join our team. This is a fully remote, full-time role where you will support the sales process by handling customer enquiries, following up on leads, and assisting with conversions using provided training and scripts. You will be working with pre-qualified leads and communicating with customers via message, email, or phone depending on the workflow. We offer £15 per hour (fixed) plus commission on successful sales. Full-time: 40 hours per week, 5 days per week. Requirements: • Good communication skills, • Basic computer and internet skills, • Ability to work independently, • Sales or customer service experience is a plus but not required Training is provided.

We are seeking a motivated and experienced Assistant Manager to lead our team in a stylish Restaurant. The successful candidate will possess a genuine passion for exceptional customer service and a proactive approach to team management. You will be enthusiastic and driven to contribute to the Restaurant's success, playing a pivotal role in training our team to ensure they have the knowledge needed to delight our customers.

Notting Hill, Kensington and Chelsea

Ukai is a modern Japanese Restaurant, based in Notting Hill, serving contemporary Japanese cuisine boasting a lively Robata grill and creative Sushi. Since the quality of our service is crucial to success the right applicant must have previous experience in a high-end and fast-pace environment. Responsibilities include: Greeting guests upon entrance Setting up dining tables and preparing the correct Mise en place Assist guests regarding questions about Food & Beverage, as well as up-selling our House Specialities. Taking Food & Drinks orders and notify the management/kitchen for allergies and other Dietary requirements Deliver food to guests in a timely manner and attend to the needs of guests throughout the dining process Skills necessary: Excellent verbal communication skills General maths skills Great customer service and conflict-resolution skills, and a commitment to professionalism Ability to work on your feet for hours at a time Excellent teamwork ability Adept knowledge regarding the 14 allergens Working with us offers you a superb range of benefits including: Cash & Card tips Paid Holidays Weekly/Monthly Cash incentives 1-to-1 Speciality Training for specific areas regarding Food & Beverage

We are seeking a proactive Sales Associate to engage with our network of wholesalers, distributors, and retail partners. In this role, you will be responsible for: • Visiting assigned locations to strengthen relationships and drive sales., • Conducting engaging product demonstrations and promotions in retail stores., • Actively promoting and assisting with product installations to enhance customer experience. Comprehensive training and ongoing support will be provided to ensure your success. Multiple roles are available across London, Birmingham, and Manchester.

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Sands End Arts & Community Centre

Sands End Arts & Community Centre (SEACC), an independent charity (charity no. 1191900), are looking for enthusiastic, friendly and hardworking individuals to join our in-house café and bar, The Walnut Tree. About the Walnut Tree: The Walnut Tree Café is open 7 days a week and serves food and beverages to the local community. Offering both indoor and outdoor seating on the corner of South Park, it is a popular amenity for local people and is the main hub of SEACC. The person we are looking for: This is an exciting opportunity for bar staff with barista skills, preferably with at least 2 years experience of working as in a bar. We are seeking 1 person to join the team on a casual contract covering both bar and barista roles, working Thursday, Friday and Saturday evenings (5pm-10pm) with some day time barista cover available. Main areas of responsibility, including but not limited to: Opening and closing the Walnut Tree Cafe Taking orders and receiving payments Pouring drinks and mixing simple cocktails to a professional standard Making coffee to a professional standard Speaking and interacting with both new and regular customers Maintaining a clean and sanitized working environment Regularly performing stock checks Following recipes and presentations for food and beverage items Being aware of and following operational policies and procedures Being punctual and maintaining regular and consistent attendance The ability to work flexible hours and shifts which may include early mornings, late nights, weekends and bank holidays Contributing to a positive work environment The successful applicant will have the following attributes: Essential: Previous experience of working in a bar Previous experience of working as a barista Clear communication skills Food Hygiene Level 2 Barista training Desirable: Experience of working within a community centre or community café Can easily commute to the centre

Role Overview LOVII GROUP LIMITED is a UK-based company engaged in commercial operations and business development activities. As part of its ongoing business activities and market presence, the company is seeking a Marketing Executive to support its marketing and promotional functions. The role will focus on assisting with the delivery of marketing campaigns, managing digital content, and supporting customer engagement activities. The successful candidate will work closely with internal teams to ensure consistent brand messaging and effective execution of marketing initiatives. Key Responsibilities Assist in planning and executing marketing campaigns across online and offline channels; Support the development and maintenance of marketing materials and promotional content; Manage and update digital content across company platforms, including websites and social media; Conduct market research and competitor analysis to support marketing strategies; Monitor marketing performance and assist in preparing reports; Coordinate with internal teams to support campaign delivery and business activities; Assist in maintaining consistent brand messaging across all communication channels; Support customer engagement and communication initiatives; Provide general administrative support for marketing activities. Recruitment Requirements Bachelor’s degree or above in Marketing, Business, Media, or a related field; At least 1–3 years of experience in marketing, digital marketing, or a related role; Strong written and verbal communication skills in English; Good organisational and time management skills; Ability to work independently and as part of a team; Familiarity with digital marketing tools and platforms would be advantageous; Additional language skills would be beneficial but are not essential.

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