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  • Team Leader
    Team Leader
    2 months ago
    £25000–£38000 yearly
    Full-time
    Southall

    Please find the job description for Team Leader 1. Leadership & Service Management • Provide day-to-day operational leadership of the supported living service., • Ensure the service promotes independence, dignity, choice, and inclusion., • Develop and maintain a positive, person-centred culture., • Supervise, mentor, and support team leaders and support workers., • Lead team meetings and ensure effective communication across staff. 2. Regulatory & Legal Compliance • Ensure compliance with relevant legislation and regulatory bodies (e.g., Care Quality Commission (CQC) in England)., • Maintain standards in line with:, • Health and Social Care Act, • Mental Capacity Act (MCA), • Safeguarding legislation, • Deprivation of Liberty Safeguards (DoLS), where applicable, • Prepare for inspections and ensure documentation is audit-ready., • Implement policies and procedures in line with national standards. 3. Safeguarding & Risk Management • Act as Safeguarding Lead (or ensure safeguarding leadership is in place)., • Investigate and report safeguarding concerns appropriately., • Conduct and review risk assessments., • Ensure safe medication management practices., • Monitor incidents, accidents, and complaints. 4. Person-Centred Care & Support • Ensure care and support plans are:, • Person-centred, • Up-to-date, • Outcome-focused, • Promote service users’ independence and life skills., • Liaise with families, social workers, and healthcare professionals., • Support service users in accessing community services, employment, and education. 5. Staff Management & Development • Recruit, induct, and retain suitable staff., • Conduct supervision sessions and annual appraisals., • Manage rotas and staffing levels., • Address performance issues and disciplinary matters., • Ensure staff complete mandatory training (e.g., safeguarding, medication, moving & handling). 6. Financial & Administrative Responsibilities • Manage the service budget., • Monitor expenditure and staffing costs., • Oversee petty cash and service user finances (where applicable)., • Maintain accurate records and reports., • Ensure effective rota planning within budget constraints. 7. Health & Safety • Ensure compliance with health and safety legislation., • Conduct fire safety checks and emergency planning., • Oversee property maintenance and repairs., • Ensure infection control standards are met. 8. Quality Assurance & Continuous Improvement • Conduct internal audits., • Monitor KPIs and service performance., • Gather feedback from service users and families., • Develop action plans following audits or inspections., • Promote continuous service improvement. 9. Partnership & External Liaison • Work with:, • Local authorities, • Commissioners, • Healthcare professionals, • Advocacy services, • Attend multi-disciplinary meetings., • Represent the service professionally in external forums. Key Skills Required • Leadership and team management, • Knowledge of care legislation and compliance, • Strong communication skills, • Budget management, • Problem-solving and decision-making, • Safeguarding expertise

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  • Full-Time Administrator & Receptionist Required in West London
    Full-Time Administrator & Receptionist Required in West London
    14 hours ago
    £25000 yearly
    Full-time
    London

    Ashley Samuel, specialists in Residential Sales, Lettings, and Commercial property across West London, including Acton, Ealing, Chiswick, Park Royal, Shepherds Bush, and Hammersmith, are seeking a Full-Time Administrator & Receptionist. We are dedicated to providing quality service to our clients, and our team is fundamental to our business and reputation. We are looking for an individual to start immediately. If you are organised, a good communicator, and possess a proactive attitude, we encourage you to apply, regardless of your experience level. Responsibilities: • Provide general administrative and clerical support., • Schedule appointments and conduct property viewings with potential applicants., • Open, sort, and distribute incoming correspondence., • Collaborate closely with managers and other administrators., • Assist in resolving administrative and maintenance issues., • Perform company errands to supply stores., • Prepare and modify documents, including correspondence, reports, drafts, memos, and emails., • Schedule and coordinate meetings, appointments, and travel arrangements for Managers., • Maintain office and building supplies for various departments., • Coordinate and arrange access for maintenance staff and tradesmen. This is a permanent position offering significant potential for career progression. Experience Required: • Minimum 6 months of relevant experience.

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  • Front Office Manager
    Front Office Manager
    1 day ago
    £35000–£37000 yearly
    Full-time
    London

    The Front Office Manager will oversee the daily front office operations of 26-apartment aparthotel - Kensington . Ensuring a seamless guest experience from arrival to departure. The role also includes responsibility for apartment checks in collaboration with Housekeeping and close coordination with Central Reservations to optimise occupancy and service standards. This is a key leadership role within our 26 Apart-Hotel, requiring strong operational oversight, excellent people management, and a hands-on, service-driven approach. This role is suited to a hospitality professional who takes genuine pride in service standards, leads from the front, and understands the importance of creating a confident, well-organised and guest-focused team environment. My client is seeking someone who is operationally strong, calm under pressure, and committed to maintaining the level of professionalism expected within a well-run Aparthotel. Key Responsibilities Lead the front-of-house operation and ensure consistently high standards of service Conduct apartment inspections following housekeeping, mark apartments as inspected or liaise with the Housekeeping Team Leader to address any issues found Liaise with Central Reservations to handle bookings, ensure email and telephone standards are met, prepare quotes for guests and travel agents, and ensure accurate availability and rate management Maintain a professional and welcoming environment for guests at all times Provide clear leadership and support to the teams Take ownership of guest experience, resolving issues promptly and professionally Ensure all procedures are followed and systems are used effectively Manage and oversee the use of Opera Cloud PMS Prepare and manage team rotas to support operational needs Support payroll administration and departmental organisation Oversee stock ordering and basic financial administration Maintain strong communication with all departments Support recruitment, onboarding and training Provide cover for team members as required; flexibility in working hours and duties is essential Identify areas where standards or performance can be strengthened and provide constructive coaching Maintain a well-organised and calm working environment, particularly during busy periods What We Are Looking For Proven previous experience in a similar role (Serviced Apartments or 4+ star Hotel) Strong operational knowledge of front office procedures and guest service delivery Experience using Opera Cloud PMS A confident and professional leader who leads by example Excellent interpersonal and communication skills High levels of organisation and attention to detail The ability to remain composed and solutions-focused in a busy environment A genuine commitment to maintaining strong service standards A hands-on approach and willingness to support the team operationally About You You will take pride in running a well-organised teams and in supporting them to deliver the level of service expected within a Central London boutique Aparthotel. You understand that strong hospitality leadership is visible, practical and supportive, and you are comfortable taking responsibility for the standards and atmosphere. Why Join Us If you are an experienced hospitality professional who values strong standards, teamwork and guest service we would be delighted to hear from you. Benefits ·Competitive Salary ·Meals on duty ·Discounted overnight stays at the Aparthotel and its sister property ·Career progression ·Referral Scheme “Introduce a Star” where you can earn up to £600* ·Upselling opportunities Applicants must have the legal right to work in the UK. Job Type: Full-time Pay: £35,000.00-£37,500.00 per year Benefits: Company pension Employee discount Referral programme Work Location: In person

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  • Sales and Marketing Executive
    Sales and Marketing Executive
    17 days ago
    £10–£12 hourly
    Full-time
    Twickenham

    Sales and Marketing Executive Job Title: Sales and Marketing Executive Location: Twickenham, West London Salary: Competitive + Commission + Benefits Allied House is a well-established commercial property company offering flexible serviced office solutions for businesses of all sizes. Known for its professional and friendly approach, the company provides a range of in-house services supported by a dedicated team. Training will be provided for the successful candidate. Key Activities and Responsibilities: • Cold calling, mail shots, targeted leafleting and as well as using online media, • Create, monitor and drive the local Sales and Marketing plans, • Regularly attend relevant networking events, • Promote and develop internal client events as part of the Centre Sales and Marketing plan, • Develop relationships with local estate agents – commercial, • Leading the sales function and activity, • Responding to enquiries in a timely manner, • Actively generating new sales leads, • Chasing up all prospective clients and agents after completing viewings, • Managing their own database of clients and leads, • Developing and maintaining a good relationship with all agents and brokers, • Assisting all general enquiries, • Ensuring that all new client move in’s are smooth, efficient and hassle free, • Source leads by means of a mixture of self-generation, direct sources, agents, brokers and any other sources, • Work with agent and broker leads and respond in the agreed time frames at all stages of the process, • Interrogate every opportunity and every angle – persist with all leads, • Managing and updating the company’s social media platforms with regular, engaging content, • Creating marketing materials including posts, email campaigns, and promotional content, • Assisting in developing online campaigns to generate leads and increase brand awareness, • Monitoring social media engagement and responding to enquiries/messages promptly, • Supporting content creation for the website, brochures, and digital advertising, • Candidate, • Display a positive, can-do attitude at all times, • Candidate must have previous sales experience, • Focus or some experience on commercial property would be a bonus, • Work as a team player, • Provide exceptional client service at all times, • Respond to changes quickly, • Understand the Centre availability and forecasts, • Operate within the scope of the business ensuring client satisfaction by accurately reflecting the service and the promise, • Maintain a professional approach to the clients, • Promote a sales culture throughout the Centre team, • Play active role in ensuring show offices & Centre standards are 5 stars., • Display enthusiasm and confidence in selling the range of products and relevant pricing structure, • Attention to detail, • Accurately forecast and submit relevant pipeline documentation in the required time frame to drive activity and sales, • Submit client proposals while ensuring accuracy of content and rates submitted., • Complete the agreement in full and per company standards, • Respond to all requests within agreed time scales

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  • Handyman
    Handyman
    1 month ago
    £15–£60 hourly
    Full-time
    London

    Senior Handyman / Multi-Trade Technician – West London (W5 / W4 / W3) 📍 Immediate Start Available 💷 £25,000 – £45,000 per year (based on experience) 🚐 Company Van + Phone + Uniform Provided 📈 Permanent Role After 3-Month Probation We are a growing, professional property maintenance company in West London seeking a high-calibre Multi-Trade Technician to join our team. This role is suited to an experienced tradesperson who takes pride in delivering high-quality work in occupied residential properties and corporate office environments. What We Offer Company van (work use) Company phone Uniform & full safety wear Long-term secure employment Clear progression to Senior Technician (£45k) Immediate start Essential Requirements Full UK Driving Licence (clean preferred) 2–5+ years proven multi-trade experience Strong painting & decorating skills (high-quality finish essential) Confident using professional power tools Experience working in occupied properties Ideally based near W5 / W4 / W3 Core Responsibilities High-standard painting & decorating Make-good works (plastering, tiling, flooring repairs) Minor plumbing (leaks, taps, WC mechanisms) Non-notifiable electrical works Carpentry (doors, locks, handles, furniture assembly) Smoke alarm & safety compliance checks Working Hours Mon–Fri: 8am–5pm Saturday: 8am–2pm We are looking for someone: ✔ Reliable & punctual ✔ Well-presented and professional ✔ Comfortable dealing with private tenants & office managers ✔ Able to work independently and take ownership of jobs If you are a skilled, career-focused tradesperson looking for stability and progression in London, apply now. Immediate interviews available.

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  • Real Estate Agent
    Real Estate Agent
    2 months ago
    £25000–£50000 yearly
    Full-time
    London

    Nexns Estates Commercial Sales & Letting Manager Hanwell, South East England, England £25K - £57K (Employer provided) Job Title: Commercial Sales & Lettings Manager Location: Hanwell W7 Job Type: Full-Time Salary: Competitive, based on experience About Us: We are a well-established Real Estate Agency committed to delivering exceptional service to our clients. We are currently seeking an experienced Commercial Sales & Lettings Manager to join our team and drive growth within our property portfolio. Key Responsibilities: • Oversee and manage the commercial sales and lettings process from start to finish., • Actively source and secure new properties for both sales and lettings to expand our portfolio., • Achieve a minimum of two completed deals per month across sales or lettings., • Build and maintain strong relationships with landlords, tenants, and clients., • Conduct property valuations, viewings, and negotiations effectively., • Ensure all properties are marketed effectively and vacancies are minimized., • Manage compliance with property regulations and legal requirements., • Lead and support a team of agents, providing training and guidance as needed., • Minimum of 5 years of experience as Commercial sales and lettings manager., • Strong knowledge of the property market and local area., • Proven track record of sourcing new stock for sale and letting., • Excellent negotiation, communication, and organizational skills., • Proven ability to achieve targets and drive business growth., • Ability to work independently and lead a team., • Competitive salary with performance-based incentives., • Career development opportunities., • Supportive and dynamic work environment.

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  • Part-Time Remote Booking Agent – Holiday Rentals
    Part-Time Remote Booking Agent – Holiday Rentals
    2 months ago
    Part-time
    London

    Company IAG Real Estate Location Remote Work from Home Job Type Part-time 2–3 days per week approximately 3 hours per day Salary £35,700 per year pro rata About Us IAG Real Estate is an international property and holiday rental company specializing in short-term and mid-term accommodation. We focus on providing reliable service, clear communication, and a smooth rental experience for both guests and property owners. We are currently looking for a Remote Holiday Rental Booking Agent to support our daily operations and assist guests throughout the booking process. This role is ideal for someone seeking flexible working hours or a secondary income. Job Description As a Remote Holiday Rental Booking Agent, you will be responsible for responding to guest inquiries, managing reservations, and ensuring a smooth and professional booking experience from first contact to confirmation. You will act as a link between guests and property owners. Responsibilities Respond to guest inquiries via email phone and booking platforms Provide accurate information about properties availability and pricing Manage reservations and confirm bookings Assist guests before and after booking with any questions or issues Communicate with property owners regarding availability and readiness Maintain accurate records of bookings and guest communication Requirements Previous experience in customer service hospitality travel or real estate is an advantage Strong written and verbal communication skills Good organizational skills and attention to detail Ability to work independently and manage time effectively Basic familiarity with online booking platforms and tools Availability to work part-time with a flexible schedule What We Offer Competitive part-time salary pro rata from £35,700 per year Fully remote work from home Flexible working hours Training and ongoing support Opportunity to grow within a real estate and holiday rental company.

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