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Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Operations Assistant to join our team! As Operations Assistant your role will support to ensure our members feel safe and have an excellent experience every day, 7 days a week. This role will support departments across the club with activities such as cleaning, opening and closing tasks, greeting our members, and supporting teams wherever needed."" We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : • Free Club Membership for you and your family!, • Discount on food and drinks., • Discounts on Swimming, Tennis Lessons, and Personal Training., • Opportunities for Career Advancement through internal training and development., • Wagestream App : Get paid on demand !, • Access to our Benefits Suite . About you : As an Operations Assistant , we are looking for someone who : • Has an over all passion for customer service, • A team player, with strong communication and collaboration skills, • Ability to work in a fast-paced environment, • An Emergency Response Qualification is desirable not but essential for this role. Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!

Our team members are the ambassadors of our business and we are on the look out for a passionate Health & Fitness coach to join our team! As a Health & Fitness Coach, you will play a key role in supporting our members in achieving their health and fitness goals by delivering high-quality group exercise sessions and designing and implementing personalised fitness programming. You will also be supporting the wider team with day-to-day club operations, including cleaning, opening and closing duties, and engaging with members to ensure a welcoming atmosphere. Our Team Members are at the heart of what we do. This is why we ensure everyone working at David Lloyd Clubs feels a sense of belonging and thrives physically and mentally. Our perks: • Free Club Membership for you and your family!, • 50% Discount on food and drinks., • Discounts on Swimming, Tennis Lessons, and Personal Training., • Opportunities for Career Advancement through internal training and development., • Wagestream App: Get paid on demand!, • Access to our Benefits Suite. About you:, • Has a strong passion for health, fitness, and excellent customer service, • Can build rapport quickly and communicate confidently with members and colleagues, • Is reliable, proactive, and able to work in a fast-paced environment, • Has an Emergency Response Qualification (preferred, but not essential), • If you thrive in a people-focused environment and are excited to be part of a supportive, ambitious, and inclusive team, then we would love to hear from you.Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!

Are you a Management Accountant who loves turning numbers into insight and helping shape business decisions? A successful manufacturing business in Fife is looking for a Commercial Management Accountant to join their established Group finance function. What you'll be doing: • Lead the production of monthly management accounts, budgeting, forecasting, and cost control., • Collaborate across finance and operations to turn data into actionable insights., • Attend monthly Financial Review Meetings and Director Meetings, providing commentary and analysis on management accounts., • Take ownership of product cost accounting and stock inventory analysis., • Qualified, part-qualified, or qualified-by-experience accountant., • Experience in Manufacturing, Engineering, or Supply Chain environments., • Strong communicator, confident presenting to senior stakeholders and working cross-functionally., • Salary up to 55k, • Study support if you're working towards ACCA/CIMA qualification, • Annual performance bonus, • 33 days holiday, • Private pension, • Death in service (4x salary), • Income protection

Wider Achievement Development Officer - Outdoor Learning & Adventure Education Direct Delivery Bangholm Outdoor Centre Salary: £39,129 - £46,023 (pro-rata for part time) Hours: 18 per week The City of Edinburgh Council's Outdoor Learning and Adventure Education (OL&AE) Service delivers safe, high quality outdoor experiences for children and young people across Edinburgh and beyond. The service operates across three outdoor centres and has wide-ranging responsibilities for safety, quality assurance and both on-site and residential provision. We are seeking to appoint a Wider Achievement Development Officer to provide consistent coordination and development of our Direct Delivery programmes. This role strengthens and consolidates existing provision such as Epic Adventures and creates further development of direct delivery opportunities. About the role Under the management of the Bangholm Operations Manager, you will coordinate and develop Direct Delivery programmes across Edinburgh based OL&AE centres. The role combines operational leadership with programme development. It also carries safeguarding responsibility and oversight of quality. You will Hold a range of National Governing Body Qualifications to deliver Adventures Education • Lead the coordination of Direct Delivery programmes, ensuring high standards of safety, inclusion and impact, • Develop and refine programme content in response to strategic priorities and emerging needs, • Lead and coordinate instructor recruitment, induction, deployment and ongoing professional development, • Support and motivate instructor teams, maintaining clear standards and professional expectations, • Act as a named Child Protection contact (CP4 trained) for programmes, working within GIRFEC principles and Council policy, • Ensure appropriate information is gathered and shared to meet the needs of children and young people, including those requiring reasonable adjustments, • Liaise with schools, partners and site users to ensure effective communication and smooth programme delivery, • Manage equipment, stores and safety documentation in line with OL&AE safety management systems, • Support the review, development and practical application of OL&AE safety management guidance, including standard operating procedures and risk assessments, • Contribute to review and evaluation processes to strengthen and sustain provision over time, • Operate within allocated budgets and apply Council procurement guidance, • Deliver on programme where required, maintaining visibility and credibility within the instructor team Working pattern This is a permanent position with hours annualised across the year. The work pattern is based on business needs and balances delivery with development priorities. Pattern broadly aligns to 26 weeks at 4 days per week (mid-April to mid-October) and 26 weeks at 1 day per week. Overall hours equate to 0.5 FTE/ 18 hours across the year. The post holder's allocated work office is Bangholm Outdoor Centre, Edinburgh, with a significant amount of time spent at Bonaly Outdoor Centre and potentially other city based venues. The role involves working outdoors and occasionally in remote locations. Suitable and sufficient PPE and support will be provided. Who we are looking for You will have recent and relevant experience in Outdoor Learning and Adventure Education, including work with children and young people, and experience of creating and delivering safe, well-structured outdoor activity programmes. You will demonstrate the ability to: • Coordinate and motivate instructor teams, • Apply offsite visits employer guidance and safety management systems in practice, • Exercise sound judgement in safeguarding and child protection matters, • Build positive working relationships with schools, partners and Council colleagues, • Respond constructively to changing strategic priorities and service needs, • Work effectively within agreed budgets and Council procedures, • Use Microsoft 365 applications, including Teams, Word and Excel, to support programme coordination and reporting The Job Description provides general details of a Development Officer role within Wider, Achievement and Lifelong Learning, the post specific attributes are detailed in the Job Person Specification. Please ensure applications, including your personal statement, is relevant and specific to this advert and person specification. For enquiries or informal discussion please contact We hope you are excited by the opportunity to work with us and make a significant contribution to the development of OL&AE in Edinburgh and beyond. This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory. We are committed to a diverse and inclusive workforce where everyone feels valued and able to be their best. We particularly encourage applications from women for senior roles, as well as people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care experienced people, carers and LGBT+ people across all levels of the organisation, all of whom are currently underrepresented. All applicants will be considered fairly based on skills and experience. Disabled and care-experienced applicants who meet the minimum job criteria will be guaranteed an interview. Find out more about our commitment to equalities As part of our goal to improve organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure we're recruiting the best people. We're interested not only in your skills and experience but also in your approach to work. Therefore, part of our interview process will be an assessment of how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working. You can find out more on Our Behaviours web page Our Behaviours - The City of Edinburgh Council Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range. Happy to talk flexible working. Follow us on X at @edincounciljobs View Development Officer job description

Cure Talent is delighted to be partnering with an innovative medical device company based in southwest London, as they appoint a Production Manager to take ownership of manufacturing operations and support the scale up of production. The business designs and manufactures a clinically approved medical device used in the treatment of wound and surgical site infections. With strong commercial momentum and international expansion underway, they are entering an important phase of building and formalising their manufacturing capability. This is not a steady state factory management role. This is a hands on build and scale opportunity within a growing MedTech business. The opportunity Manufacturing is currently led by the engineering team, with production delivered through a manual assembly process. The business is now creating a dedicated manufacturing function and is looking for someone to take ownership of building and developing this capability from day one. You will play a key role in structuring manufacturing operations, introducing production control, improving process robustness and supporting increased output as demand grows. Over time, you will build and lead a small manufacturing team and help shape the long term manufacturing strategy. Key responsibilities • Establish and develop a dedicated manufacturing area and production processes, • Take ownership of day to day manufacturing activity and production planning, • Define and optimise assembly processes, documentation and production controls, • Introduce structured scheduling, inventory management and operational workflows, • Ensure ISO 13485 compliant manufacturing processes in collaboration with QMS and engineering, • Support manufacturing scale up and ongoing process improvement, • Build and develop a small manufacturing team as the function grows About you • Degree qualified in engineering, ideally electrical, electronic, or manufacturing, • Experience within a regulated manufacturing environment, ideally medical devices, • Strong background in manufacturing operations, industrialisation, or production engineering, • Comfortable working in hands on environments and building processes from the ground up, • Experience supporting or leading manufacturing scale up activities, • Ambition to take ownership of a manufacturing function and grow into a leadership role Package and working pattern • Competitive salary plus biannual performance bonus, • 4 day working week, 34 hours with flexible start and finish times, • Private pension and private health insurance, • Clear opportunity to build and lead a manufacturing function If you enjoy building capability, driving improvement and scaling production within a growing MedTech business, we would love to hear from you.

Non-Food Buyer Based in our support centre in Chiswick - W4 3NN Join Fuller’s and help shape the future of our pubs and hotels! Fuller's are creators of unique premium pub and hotel experiences. Our pubs pride themselves on our outstanding cask conditioned ales, delicious food, great wines and exemplary service. We are acutely aware of the role that traditional pubs play in British culture and their local communities, and work hard to ensure our pubs provide great surroundings and food and drink for all who walk through our doors. Fuller’s is family and a place where everyone belongs. We’re looking for a talented Non-Food Buyer to take ownership of sourcing all centralised non-food products and services – from crockery and glassware to laundry, cleaning, and gardening services. This is a fantastic opportunity to make a real impact by negotiating great deals, building strong supplier relationships, and ensuring our pubs and hotels receive exceptional service. What you’ll do: • Source non-food products and services that meet business needs, balancing cost, quality, logistics, sustainability, and catalogue size., • Build and maintain strong relationships with suppliers to ensure a reliable, high-performing supply base., • Collaborate with Operations, Marketing, and other teams to understand requirements and resolve issues quickly., • Negotiate contracts and pricing, conduct benchmarking, and optimise profitability without compromising quality., • Monitor supplier performance and drive continuous improvement toward service excellence and sustainability goals., • Manage pricing to control inflation, forecast risks and opportunities, and support budget planning., • Lead tender processes and deliver an 18-month rolling tender plan., • Maintain accurate records of pricing, rebates, contracts, and supplier/product information. What we’re looking for: • Previous experience as a buyer or in a similar procurement role within a multi-site business., • Strong negotiation, influencing, and relationship-building skills., • Excellent communication and attention to detail., • Ability to manage multiple priorities in a fast-paced environment., • Proactive, resourceful, and analytical with strong problem-solving skills., • Proficiency in Microsoft Office (Excel, Word, PowerPoint)., • CIPS qualification is advantageous; hospitality experience is a bonus. Why join Fuller’s? You’ll have the autonomy to make decisions, work collaboratively across departments, and play a key role in shaping our procurement strategy. If you thrive on building relationships, negotiating great deals, and delivering exceptional service, we’d love to hear from you. Apply today!

The Opportunity Want to make a real impact in a fast-paced, high-growth company? To work in a dynamic environment where your insights drive strategy and performance? You’re an expert in using tools like Power BI and SQL to extract, model, and interpret data, and you’re experienced with Microsoft D365 Finance and Operations (F&O) and Customer Engagement (CE) If so, we have the perfect opportunity for you! We’re looking for a strategic, hands-on Group Reporting & Analytics Business Partner to take ownership of our business reporting and analytics across key functional areas - ensuring Safetykleen continues to evolve and excel in meeting the future needs of our customers' and supports our vision of making our planet Safer and Kleener! As a key member of our Reporting & Analytics team, you will design and manage scalable analytical models, dashboards, and KPI reports that empower our leadership team with clear, actionable insights. About You You’re someone who’s driven by impact and thrives in a fast-paced, ambitious environment where your work directly influences business strategy. • With a background in business analytics and a solid track record of delivering insightful reports, you bring both technical expertise and strategic thinking to the table. You’re an expert in using tools like Power BI and SQL to extract, model, and interpret data, and you’re experienced with Microsoft D365 Finance and Operations (F&O) and Customer Engagement (CE), and experience with Microsoft Fabric is desirable. Your attention to detail and ability to communicate complex information clearly allows you to translate data into compelling, actionable insights for a range of stakeholders. You’re collaborative, inquisitive, and ready to take on high-profile projects that offer professional development, European travel, and the opportunity to make a tangible impact. About Us At Safetykleen, we provide essential parts cleaning, waste collection and environmental advisory services that help customers reduce their environmental footprint and boost operational performance. With operations in 15 countries and over 1 million services delivered each year, you’ll be joining a stable, growing business with a fast-paced, high-impact and agile environment, where sustainability and long-term customer partnerships are at the heart of what we do. The Package • £60,000 - £65,000 salary per annum., • Company Bonus., • 30 days holiday plus Bank Holidays., • 5% Contributory Pension scheme., • Family Life assurance of 3 times life cover salary., • Private healthcare scheme from day 1., • Enhanced maternity and paternity pay., • Cycle to work scheme., • We provide support and access to a range of internal and external courses to help and progress your career with us., • Employee recognition program., • Corporate discount scheme focussed on your wellbeing, including discounted Virgin Active Gym membership – and Gymflex., • Taste Card Membership discount., • Discount and cashback at many retailers., • Employee Assistance Program with 24/7 confidential helpline support for employees. Into the Detail Business Reporting & Analytics Ownership: • Take full ownership of business reporting and analytics requirements across key functional areas., • Ensure KPIs and performance measures are defined at a granular level, aligned with ERP implementation and evolving business needs., • Collaborate with business users to identify key business questions and develop the reporting and analytics needed to answer them., • Become a Subject Matter Expert in functional areas to deliver actionable insights and drive continuous improvement., • Build analytical data models that support a flexible and scalable reporting approach., • Ensure all reporting is built on common group standards, consistent data, and a shared methodology., • Lead and enable data resources across the wider Safetykleen organisation., • Work with local market Data Analysts to promote a common approach to analytics while adapting Group views to meet local needs when necessary.

A very well established (over 125) , family run, decorative metalwork business is looking for a highly organised general manager /production & estimation manager This is a unique opportunity for a talented operations & manufacturing manager with at least five years’ experience in management and leadership to operate as autonomous leader of a small but highly reputable manufacturing company in West London. The overview of the role is: Responsibility for managing and delivering all orders from receipt of enquiry, through production, to delivery. Duties include: • Receiving orders from the website and enquiries by phone and email., • Reading architectural drawings, • Communicating effectively and professionally with clients, • Determining requirements in line with the standard product range., • Pricing in house works using simple, dedicated software., • Obtaining quotations from subcontractors, • Compiling quotations and delivering them promptly., • Scheduling work in the in-house workshop, • Placing orders with subcontractors and coordinating their deliveries with the in-house workshop., • Seeing multiple concurrent projects of all sizes through from start to finish, • Management of small workshop including stock control to ensure quality standards are maintained, • Managing and motivating a small team to ensure deliveries are made on time., • Recruiting new staff as needed., • Management of the wider building in which the business operates., • • Analyse the effectiveness of our production methods and work out strategies for improvement if necessary., • Drive improvements, • Highly Explore opportunities for growth. Essential skills are: Strong communication skills with staff and customers. Good IT skills and good written/spoken English. At least five years’ experience of operational responsibility for production in a manufacturing environment in a management and leadership role. Experience of estimation and responding to tenders, Experienced, hands-on approach to planning, prioritisation and problem solving under pressure. Experience in a similar industry is highly desirable. The company The company manufactures a variety of decorative grilles, and also supplies, vent covers and frames. The products are high in quality, bespoke and some are unique. The clients range between joinery and fit-out companies, builders, interior designers and individuals working on projects for hotels, restaurants, developers and high-end private clients. Salary You will be given a competitive salary and a fun place to work. Very well established, family run, architectural metalwork business is looking for a production & estimation manager. Your role will be to understand architectural drawings and to be able to price up a range of metalwork projects for a variety of clients including film studios, hotels, restaurants, developers and high end clients. Duties include: • Receiving enquiries by phone and email, • Reading architects drawings, • Determining requirements, • Engineering solutions, • Obtaining quotations, • Compiling estimates and quotations, • Scheduling and ordering both standard and bespoke work from both the in-house workshop and subcontractors, • Seeing projects of all sizes through from start to finish, • Management of small workshop The company manufactures balustrades, decorative grilles, gates, railings, metal artworks, vintage lift shafts, furniture etc. The work is interesting and varied. The products they produce are both bespoke and unique. You will be given a competitive salary and a fun place to work. You will have experience of pricing up jobs, responding to tenders, have good IT skills and good written/ spoken English. If you have any relevant experience in a similar industry this would be highly desirable.

Are you an experienced and dynamic leader with a passion for hospitality and luxury service? Do you have a proven track record of managing and elevating high-end properties? Do you take pride in customer satisfaction, and can you find solutions and think on your feet? Do you have excellent experience in operations management, coupled with a strong commercial acumen? My client is looking for an exceptional General Manager to lead their prestigious luxury lodge retreat in the heart of North Yorkshire. Role in a nutshell As General Manager, you will be the driving force behind all operations, ensuring the highest standards of service, quality, and guest experience. You will lead a talented and dedicated team, manage day-to-day operations, and oversee the delivery of exceptional guest experiences. This is a hands-on role that requires a deep understanding of luxury hospitality, business acumen, and a passion for creating unforgettable memories for our guests. Key Responsibilities: • To lead from the front and contribute to site success through good commerciality and a proactive approach., • To ensure all accommodation is maintained to an excellent condition and that housekeeping standards are always exemplary., • To adopt Planned, Preventative Maintenance techniques to preserve the longevity of the company's product quality and associated guest experience., • To gain full knowledge and maintain all operational systems and services including Health & Safety practices as well as gas, water, supply etc., • To monitor and be accountable for the site ledger/finances, including outstanding debt and if issued, the responsible use of company credit card., • Ensure that all Guests and Visitors receive amazing service and standards at all key points in their visitor journey., • To create and conduct local marketing initiatives, effectively maintaining any assigned budgets while increasing the company's overall profit, • To maintain good and clear communication between the site and Head Office., • To assist Senior Management to increase the efficiency and profitability of the business., • To interview and recruit core team of staff and ensure they are being deployed in a productive manner., • To interview, recruit and train seasonal staff according to requirement and commercial feasibility., • Ensure the team understand high end service expectations and constantly drive world class service., • Lead, inspire and champion your team and their talents to all in the business, encouraging on-going development and progression. Key skills required: • Proven experience in managing a property or high-end hospitality venue., • Strong leadership skills with the ability to inspire, manage, and develop a high-performing team., • Exceptional communication and customer service skills., • Demonstrated ability to manage budgets, financials, and operational systems., • A passion for delivering outstanding guest experiences and maintaining top-tier standards., • Strong problem-solving skills and the ability to think on your feet., • An understanding of the North Yorkshire region and its tourism offerings is an advantage., • You must live within 40 mins / 1 hr of Richmond for this role Package: • Beautiful, tranquil work environment in the heart of North Yorkshire., • Opportunity to work with a dedicated and passionate team., • Professional development and career growth opportunities., • Staff discounts and perks., • Company pension scheme - enhanced, • Health and wellbeing programme, • Life insurance Interested? Follow the instructions to apply, attaching your CV. This vacancy is being managed by / 0161 9236120

Job Title: People Advisor Hours: 37.5 per week, Monday–Friday (Hybrid – Mandatory office days are Tuesday & Wednesday) Location: Brentford, Middlesex (UK) Overview of the Role We are excited to offer a fantastic opportunity for a People Advisor to join our Human Resources team. Reporting to the People Business Partner, you will play a key role in delivering proactive HR support across the business. This includes providing front-line HR advice, supporting recruitment activity, overseeing HR administration, managing HR systems, and assisting with payroll and benefits processes. This is a hands-on, varied role suited to someone who thrives in a fast-paced, people-focused environment and enjoys building strong working relationships across the organisation. About Aromatherapy Associates Aromatherapy Associates is a globally recognised leader in aromatherapy and wellbeing. For over 40 years, we have been dedicated to sharing the therapeutic benefits of essential oils. Founded in 1985 by Geraldine Howard and Sue Beechey—esteemed therapists trained under Micheline Arcier—our brand has deep roots in the modern development of aromatherapy. We are proud of our family-led culture, guided by Geraldine’s belief: “It’s more than just a business, it’s a way of life.” Our brand is now present in 50+ global markets, with regional offices in the UK, US and Hong Kong. We distribute through a variety of channels including Spas, Retail, Online Retailers, E-commerce and Distributor partners. As we continue to grow and elevate our brand presence, we are looking for passionate individuals to join us in our journey. OUR VALUES Positive Intent – Professionalism – Trust – Adaptability – Ownership – Solution Orientated Key Responsibilities Recruitment & Retention • Provide guidance on recruitment best practices., • Partner closely with hiring managers to deliver a seamless and collaborative recruitment experience., • Recommend initiatives to improve employee attraction, engagement and retention., • Manage the LinkedIn recruitment platform. HR Strategy & People Operations • Build and maintain strong working relationships with stakeholders and candidates., • Maintain accurate employee data to support decision‑making and business insights., • Manage and update the HRIS, ensuring data integrity and compliance., • Support leaders in developing meaningful action plans based on engagement survey data. Employee Relations • Liaise with our external HR partner, Peninsula, on ER and contractual matters., • Provide sound, timely advice to managers on employee relations issues., • Offer HR guidance to employees and leaders, ensuring alignment with employment law and best practice., • Support managers in fostering a positive, high‑performing people culture., • Maintain and update HR policies., • Coordinate the organisation’s Global Team Meeting., • An active participant on the Culture Committee. Wellbeing, Benefits & Payroll • Support leadership with the annual salary review, bonus process and internal promotions., • Work closely with Benefits & Wellbeing partners to ensure offerings reflect employee needs., • Collaborate with the Finance team to support accurate and timely monthly payroll processing. Skills & Experience • Commercial awareness and understanding of business operations., • Self‑motivated, organised and able to work with minimal supervision., • Proven experience providing frontline ER advice with strong judgement., • Knowledge of HR practices and UK employment law., • Experience posting job adverts across social platforms and job boards., • Proficiency with HRIS systems., • Strong interpersonal and communication skills., • Degree in Human Resources, Business Administration or a related field (or equivalent experience)., • CIPD Level 5 (or working towards) desirable. What’s in it for You • 25 days annual leave, • Welcome starter gift, • Monthly product allowance & discount for friends & family, • Private pension scheme, • Vitality private healthcare, • Life insurance, • Enhanced maternity, paternity, adoption & dependent leave, • The chance to work with a respected wellbeing brand at a pivotal moment in its growth, • A purpose-driven culture with a commitment to sustainability and wellbeing, • Opportunities to experience treatments, test new products and enjoy exceptional staff perks, • Career development supported by tailored Personal Development Plans, • As a proud B Corp, we offer 2 paid volunteer days per year to give back to the community At Aromatherapy Associates, we know that true wellness includes everyone. We are committed to diversity, equity, and inclusion, creating a culture where every person feels seen, valued, and supported.

Senior FP&A Manager £100,000 - £110,000 We have an exciting opportunity for an ambitious individual to join a highly respected commercial finance function in a national Retailer. If you’re an agile, experienced FP&A leader, this could be a fantastic role for you. About the Company: • UK retailer with a strong national footprint and a loyal customer base, • Strong future operating model in a sharper, more agile environment, • Backed by significant investment in digital, stores and governance to support long-term commercial strength The Role: As a Senior FP&A Manager, you will play a pivotal role in supporting financial performance and driving insight across every avenue of the business, leading on board packs and reporting to the executive leadership team. This position will involve providing financial analysis, insights, and strategic recommendations to improve profitability, optimise operational efficiency, and drive business decisions. The role requires a strong understanding of FP&A and the ability to work cross-functionally with commercial, operations, and senior leadership teams. Responsibilities: • Lead the Financial Planning and Analysis function to support strategic decisions and promote a culture of continuous improvement, • Own and control the annual budgeted and re-forecasting process with cross-functional collaboration and scenario modelling, • Own the in-year commercial outlook process, including detailing all relevant cross-functional risks and opportunities, • Deliver insightful trading analysis and help support the review process across the group, • Conduct advanced financial analysis to assess market trends, pricing strategies, customer behaviours, and competitive dynamics, • Provide insights and recommendations to senior leadership on optimising revenue growth, cost management, and profitability, • Analyse sales performance and understand all segments that make up Gross profit to highlight risks and opportunities within current trading patterns, • Identify opportunities for cost savings and efficiency improvements across the business, • Partner with sales, marketing, operations, and other departments to align financial goals with commercial objectives, • Support the development of business strategies that drive sustainable growth and profitability, • Deliver insightful Board reporting with a focus on the story behind the numbers rather than production of pure data led information, • Ensure accurate and timely preparation of financial reports for senior management, investors, and stakeholders, • Maintain compliance with financial regulations and reporting standards, • Lead and mentor a team of finance professionals, fostering a culture of collaboration, accountability, and professional growth, • Provide guidance and support to junior staff, ensuring the delivery of high-quality financial analysis and decision-making The Ideal Candidate: • Qualified with a minimum of 5 years PQE and previous management experience, • An expert modeller with advanced Excel skills and experience building accurate financial models from scratch, • The ability to create insightful, concise and clear presentations, • Commercially curious, conclude and propose recommendations, • Proven track record in driving business results through financial insights and strategic planning, • Previous experience in an FP&A leadership role with exec-level exposure, • Ability to work under pressure and manage multiple priorities in a fast-paced environment, • Excellent business partnering and stakeholder engagement skills What they Offer: • Competitive salary: £100,000 - £110,000, • Car Allowance: £4,000, • Up to 30% bonus, • Private Medical, • Hybrid working (2 days in London), • Enhanced Pension How to Apply: We want to hear from you if you're excited about this opportunity and believe you have what it takes to excel in this role. Apply now for further information. About Aila Recruitment: Aila is a specialist finance recruitment business dedicated to providing the best jobs to the best people. We operate as an extended arm of our client's business and a career coach for our candidates' ongoing development.

West London (on-site, Monday to Friday) £40,000–£45,000 FTE (pro rata for 25 hours) Are you an experienced HR generalist looking for a high-impact role that fits around school hours or other life commitments? We’re hiring on behalf of a long-established, family-run business in the property and operational services sector (c.60 years trading history), with around 55 employees across multiple UK sites. This is a rare opportunity to become the first in-house HR hire and shape the people agenda in a business known for its loyal workforce, warm culture and practical, values-led approach. If you’re looking for a role where you can genuinely make your mark in a growing business, this could be a fantastic fit. The Opportunity This is a newly created, standalone HR Advisor role reporting to the Head of Operations and working closely with the Managing Director. You’ll be the go-to person for day-to-day HR support, helping to reduce pressure on senior leadership and ensuring people processes are consistent, compliant and people-focused as the business continues to grow. Key Responsibilities • Provide hands-on, generalist HR support across the employee lifecycle, • Manage and advise on employee relations matters (disciplinary, grievance, absence, performance, conduct), • Support managers with day-to-day people issues and coaching, • Lead recruitment activity and onboarding/offboarding processes, • Maintain and improve HR policies, procedures and documentation, • Support absence management and return-to-work processes, • Help strengthen culture, communication and engagement across sites, • Ensure HR records and processes are accurate and legally compliant About You You’ll be an approachable, pragmatic HR professional who enjoys building trusted relationships and working close to the business. We’re looking for someone who can demonstrate: • Solid experience in a broad HR generalist role, • Strong working knowledge of UK employment law and ER case handling, • Confidence working independently in a standalone or small-team environment, • Excellent communication skills and a calm, practical style, • Experience supporting predominantly operational / blue-collar populations (desirable), • CIPD qualification (desirable, not essential) or equivalent practical experience Location and Working Pattern • Part-time: 25 hours per week, spread across Monday to Friday, • On-site in West London is essential (non-negotiable), • Occasional pre-planned travel to other UK locations (e.g. Bath, Bristol, Manchester) with appropriate notice Why This Role? • Rare chance to be the first in-house HR person in a stable, growing business, • Part-time structure with predictable weekday hours, • Warm, loyal, down-to-earth culture with long employee tenure, • Opportunity to grow with the business and shape how HR is delivered long term We welcome interest from candidates looking for part-time hours for any reason and are open to discussing how 25 hours can best be structured across the working week. If you’re looking for a long-term home where you can add real value and be part of a genuinely good business, we’d love to hear from you. Next steps If your profile is a strong match, we’ll invite you to an initial screening call with Peeq. Shortlisted candidates will then meet the client for a face-to-face interview at their West London HQ (typically around two hours), followed by a final decision and offer. We’ll keep you updated and share feedback throughout the process. Peeq Ltd is committed to equal opportunities for all, irrespective of age, religion or sexual orientation, ethnic or national origin, gender, race, disability and in line with the 2010 Equalities Act. Our commitment is based on strong ethical beliefs because we value a diverse customer base & the individualism each employee brings to our business. Equal opportunity is about good, fair employment practices that make sound business sense. Every person has the right to work and do business in an environment free of discrimination and harassment. For more information on our equal opportunities and diversity values please contact us. By applying for this job you acknowledge and approve that your information may be processed by any Peeq consultant for the purpose of evaluating your application for employment and any related activities. By submitting your application, you also acknowledge and approve that your information may be stored in Peeq’s Applicant Tracking System and might be used to consider you for future potential opportunities with our clients. Your information will be accessible by Peeq’s Consultants and other relevant support teams; such as Finance / Accounts and Marketing. You may at any time withdraw from a particular vacancy for which you may be applying by emailing us. If you wish to obtain additional contact details regarding your data controller/holder, or receive a copy of your personal information that we keep, or if you would like to update or delete your details, please contact us.

Production Manager 💰 Up to £55,000 + 10% Guaranteed Bonus 🏭 Fast-Growing Food Manufacturing Business An ambitious, well-invested food manufacturer is looking for a driven Production Manager to lead a large, high-performing team during an exciting phase of growth and operational improvement. This is a hands-on leadership role where you’ll have real ownership, strong senior backing, and clear progression. The Role You’ll take full responsibility for daily production operations in a high-volume environment, leading up to 100 colleagues and driving performance across: • Safety & food safety (GMP), • Quality & audit readiness, • Output, waste & efficiency, • Service levels (99%+), • Team development & performance culture You’ll be visible on the shop floor, using data, LEAN principles and strong leadership to raise standards and deliver results. What We’re Looking For • Proven Production Management experience in high-volume manufacturing, • Strong LEAN / CI knowledge, • Experience leading large teams, • Data-driven decision making, • Solid understanding of food safety and quality systems, • A confident leader who sets standards and develops people Why Apply? • Up to £55,000 salary, • 10% guaranteed bonus, • Clear long-term progression, • A business that invests in its people and promotes from within, • Genuine influence over culture and performance If you’re a Production Manager who wants ownership, progression and the chance to shape a growing operation — this is a serious opportunity.

WHO WE ARE Avolta is the world’s leading travel experience player. With a traveler-centric philosophy and a geographically diverse network, the travel retail and F&B company addresses the needs of up to 2.3 billion passengers each year, with 5,500 outlets in more than 75 countries across six continents. Guided by their Destination 2027 strategy and boosted by their recent combination with travel F&B giant Autogrill, the company is well positioned to realise their ambition to create a Travel Experience Revolution through their many locations at airports, motorways, cruise lines, seaports and railway stations amongst others. Avolta is committed to and focused on four key areas, where we want to have a positive impact: customer experience; employee wellbeing and advancement; protecting the environment. PURPOSE OF THE ROLE We are seeking our next Learning & Development Advisor for our Retail operation; In this role, you’ll play a pivotal part in strengthening operational capability across our UK & Ireland retail estate—shaping learning experiences that genuinely transform performance on the ground. Partnering closely with operational leaders, you’ll uncover capability gaps, design scalable and meaningful development solutions, and ensure learning is embedded in ways that deliver real, measurable impact. From leading complex, multi‑site initiatives to championing a culture of continuous growth, you’ll be at the heart of empowering our teams to perform at their best every day. If you are passionate about developing people, elevating performance, and making a real impact; this is your chance to step into a high influence role at the heart of our operational success. RESPONSIBILITIES • Partner with country and operational stakeholders to understand commercial priorities and translate them into clear, focused learning strategies., • Lead large-scale learning initiatives across multiple operational locations, ensuring alignment, consistency and measurable impact., • Design practical, performance-driven learning programmes for operations teams, focused on driving sales, service excellence and compliance., • Develop and deliver leadership development programmes for operational managers, strengthening their capability to lead teams, coach performance and drive results., • Implement robust evaluation frameworks, using learner feedback, behavioural data and performance metrics to refine and continuously improve initiatives., • Leverage digital learning tools, mobile platforms and blended methodologies to create scalable, engaging and accessible learning experiences., • Ensure all training meets regulatory requirements and company policies, reducing risk and strengthening operational standards., • Design inclusive learning experiences that support diversity, equity and belonging across all teams., • Identify emerging trends and future skills within operations, proactively integrating them into learning strategies and content. WHAT WE’RE LOOKING FOR: • Experience in a senior L&D role, ideally within a multi-site organisation., • Proven experience leading large scale learning initiatives with measurable business impact., • Experience in Organisational Development, HR or Retail We are dedicated to building a diverse, inclusive and authentic workplace, we welcome applicants of all backgrounds, experience and abilities. We are proud to be a disability confident employer.

Senior Product Manager – Platforms (Payments, Treasury & Compliance Infrastructure) Reports to: Group COO We are hiring a Product Manager – Platforms to own and optimise the core operational infrastructure powering our compliance, payments and treasury ecosystem. This role is focused on automation, STP improvement, integration optimisation and cost efficiency across our banking and regulatory environment. You will work cross-functionally and report directly to the COO, driving high-impact initiatives with clear commercial and regulatory outcomes. What You Will Own • Optimisation of workflows across compliance, payments and treasury, working closely with relevant stakeholders, • Automation across the compliance and payments ecosystem, • Improvement of STP rates and reduction of manual touchpoints, • Bank and partner integrations, connectivity and routing logic, • Technical assessments of new vendors and infrastructure partners, • Cost optimisation across bank charges and payment rails, • Embedding regulatory controls into platform design, • Ruthless prioritisation and on-time delivery of high-impact initiatives Key Responsibilities • Review and redesign internal workflows to increase automation and reduce operational risk, • Analyse safeguarding and client money flows and optimise underlying architecture, • Improve treasury and liquidity processes across payment cycles, • Assess and optimise SWIFT connectivity and payment rail infrastructure (FPS,SEPA, ACH, etc.), • Lead sandbox testing and technical validation of new partners and vendors, • Write structured technical requirements and product documentation for engineering teams, • Ensure timely project delivery through disciplined execution and stakeholder management, • Identify opportunities to use AI and intelligent tooling to automate workflows, • Evaluate underlying data maturity and sequence AI implementation appropriately, • Work cross-functionally across Compliance, Treasury, Finance, IT, Operations and external banking partners Skills & Experience Required • Strong experience in fintech, payments, FX or banking infrastructure, • Deep understanding of safeguarding, client money flows and treasury operations, • Experience with SWIFT connectivity and payment rail regulations, • Proven track record of improving operational efficiency through automation, • Strong understanding of APIs, integrations and system architecture, • Experience conducting sandbox testing and technical partner assessments, • Ability to translate operational needs into clear technical requirements, • Commercial mindset with focus on cost-to-serve and margin optimisation, • Data-driven, structured and highly execution-focused, • Comfortable operating in a fast-paced environment with tight deadlines This is a high-impact infrastructure role focused on building a scalable, regulator-ready and cost-efficient platform backbone for the business.

Salesforce Administrator (Certified) Up to £45,000 basic Based in West London We are seeking a Salesforce Certified Administrator to support and maintain our clients Salesforce CRM environment. This is a first-line, service-desk-led, ticket-driven role. The primary focus of this position is the daily management and resolution of Salesforce-related requests via a ticketing system. This is a hands-on support role requiring strong communication skills, responsiveness, and full ownership of the support queue. You will be responsible for delivering timely, high-quality support to Salesforce users across the business while ensuring smooth day-to-day CRM operations. Key Responsibilities • Own and manage the Salesforce ticket queue as a core daily responsibility, ensuring agreed SLAs are consistently met., • Troubleshoot and resolve Salesforce issues efficiently and professionally., • Proactively engage with end users via phone or video call to clarify requirements and accelerate issue resolution., • Provide clear, regular updates to users throughout the lifecycle of each ticket., • Produce reporting on ticket volumes, trends, recurring issues, and performance metrics where required., • Manage core Salesforce administrative tasks including:, • User setup and deactivation, • Roles, profiles, permission sets, and security controls, • Build, maintain, and troubleshoot Salesforce Flows (essential)., • Maintain reports and dashboards to support business insight and decision-making., • Monitor and uphold data quality standards., • Deliver end-user training sessions (1:1 and group) to improve adoption and system capability., • Create and maintain user documentation, guides, and knowledge base materials., • Support system enhancements, User Acceptance Testing (UAT), and release documentation., • Collaborate effectively with data, IT, and business stakeholders. About You • Salesforce Certified Administrator (essential)., • Proven experience supporting Salesforce users in a ticket-based or service desk environment., • Comfortable managing a high-volume support queue in an SLA-driven setting., • Familiar with ITIL principles and service management best practices., • Experience working within Agile methodologies (e.g., sprints, backlogs, prioritisation frameworks)., • Confident engaging directly with stakeholders and resolving issues verbally., • Strong communication skills with a customer-focused approach., • Comfortable delivering training and explaining processes clearly to non-technical users., • Strong organisational skills with the ability to prioritise competing demands., • Positive, proactive, and collaborative team player., • Experience building and troubleshooting Salesforce Flows (essential)., • Exposure to SQL, SOQL, MuleSoft, or Apex is advantageous but not required. What Success Looks Like • Tickets are managed efficiently and consistently within SLA., • Clear, proactive communication with end users., • High-quality issue resolution and positive stakeholder feedback., • Improved user adoption through effective training and support., • Reliable ownership of day-to-day Salesforce administration., • Positive contribution to team collaboration and continuous improvement initiatives., • Ability to contribute to project and sprint-related work once established in the role.

Innovative Dairy Business Product Strategy Manager West London – Office Based c£50k + Package Our client: • An ambitious and fast-scaling premium food business that’s redefining the chilled dairy and desserts space., • With a legacy rooted in European craftsmanship and a strong UK presence, this business is known for its innovative approach to private label and branded offerings across major grocery retailers., • Backed by significant investment and a clear long-term vision, they’re entering an exciting new phase – expanding capabilities, refining strategy, and setting the foundation for sustainable growth across the UK and European markets. The Role: • This newly created Product Strategy Manager position is central to shaping the direction of the business’s private label division, which contributes significantly to its UK operations (50%)., • Working closely with senior stakeholders across strategy, category, and commercial teams, you’ll play a key role in connecting the dots between insight, innovation, and execution., • Not your typical tactical role – this is a unique opportunity to help write the strategic playbook, influence key decisions, and drive change across a growing portfolio of chilled dairy and dessert products. What You'll Be Doing: • Supporting the development and evolution of long-term strategy across chilled dairy and private label, • Translating category insights, competitive intelligence, and commercial data into meaningful actions, • Partnering with sales, category, and operational teams to bring strategic initiatives to life, • Monitoring performance metrics and identifying opportunities for continuous improvement, • Staying ahead of trends and market dynamics in the dairy space – from consumer shifts to macro influences About You: • A strategic thinker with experience in commercial, category, insights, or planning roles within FMCG, • Sharp with data and able to see the bigger picture – comfortable using insight tools (Nielsen, Kantar, IRI, etc.), • Commercially aware – understands pricing, P&L levers, and what drives retail performance, • A natural collaborator and influencer, able to work cross-functionally and build strong relationships, • Curious, proactive, and excited by the opportunity to shape something from the ground up The Offer: • Salary: Competitive and dependent on experience - we’re taking an open view based on the strength/suitability of the candidate., • Private healthcare, pension, 25 days holiday + Bank Holidays, BHs Life cover, company sick pay, • Based in Hammersmith, West London, with travel between sites, • Exposure to senior leadership and the chance to genuinely shape the future of a growing UK business This is a rare chance to step into a strategic role that blends insight, innovation, and commercial thinking – ideal for someone looking to take ownership, drive change, and grow with a dynamic food business. Interested? Get in touch or apply to learn more – we'd love to hear from you. Please send your CV using the form on this page, quoting reference 19/17378/7. Confidentiality assured. Whilst we would like to respond to all our on-line applicants, regrettably we are unable to do so due to the high volumes we receive. If you do not hear back within 14 days unfortunately the relevant consultant has decided not to progress with your application. For alternative opportunities please search our vacancies on this site. Seven Search & Selection Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary (interim) workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found right at the bottom of this page.

Property Manager Location: Surbiton Salary: £30,000 – £35,000 per annum Hours: Monday–Friday, 9am–5pm or 10am–6pm About the Brand We are proud to be working with a fantastic independent property brand based in Surbiton. With an outstanding reputation and a portfolio of over 300 managed properties, this business is known for delivering exceptional service and building long-lasting relationships with clients and tenants. The Opportunity This Assistant Property Manager role is designed to fast-track someone with property experience into a full Property Management position. You’ll be provided with excellent training, hands-on support, and gradual responsibility as your managed portfolio increases with time. This is the ideal opportunity for someone looking to accelerate their career within property management while working for a highly respected and supportive brand. Key Responsibilities • Assist with the day-to-day management of a growing property portfolio., • Liaise with landlords, tenants, and contractors to ensure smooth operations., • Handle tenancy administration, including check-ins, check-outs, and renewals., • Manage maintenance issues and coordinate repairs efficiently., • Ensure compliance with property legislation and company procedures., • Deliver exceptional customer service, always representing the brand positively., • Work towards becoming a fully independent Property Manager. What’s on Offer • Salary: £30,000–£35,000 depending on experience., • Training & Development: Tailored support to fast-track you into a Property Manager role., • Incentives: £100 bonus for every 5* Google review achieved., • Career Growth: Your managed portfolio will grow in line with your development., • Reputation: Be part of an excellent independent brand with a fantastic local presence. About You • Experience in property, lettings, or a related role (essential)., • Strong communication and organisational skills., • A proactive and professional approach with a genuine desire to build a career in property management., • Ability to multitask and problem-solve effectively., • A positive attitude and willingness to learn.

Job Title: Senior People Advisor Reporting to: People Manager Hours of work: 37.5 hours per week (Monday to Friday) Location: Chiswick, London (Hybrid Working – Wednesdays & Thursdays in-office) About the Company Encompass Digital Media (‘Encompass’) is a global managed services company focused on supporting TV networks, broadcasters, sports leagues and digital platforms with the delivery of their linear/nonlinear video and audio content across television, radio and digital platforms. We design, implement and operate reliable video and audio solutions that capture, process and deliver clients’ content from any source, in any format, to any destination in the most efficient and reliable way possible. About the Role The Senior People Advisor is a subject matter expert who is responsible for delivering efficient and high-quality HR support to managers in the UK. This role will be the pivotal point of contact for people related matters in the UK, working independently and overseeing the full employee experience from end to end. The Senior People Advisor will also work collaboratively with the wider APAC & EMEA People Team to support local / regional initiatives as well as global People Team projects. Key Responsibilities: People Operations: • Conduct regular meetings with managers to proactively identify issues and take ownership of resolutions., • Build and maintain strong relationships with managers, acting as a trusted partner., • Lead and advise on employee relations cases including performance, disciplinaries and absences providing managers with information, advice and administrative support to ensure best practice is followed and the desired outcome is achieved., • Lead on redundancy and re-structuring initiatives, ensuring a fair consultation process, accurate preparation of redundancy costs, and effective employee communications., • Provide advice and support on maternity, paternity, flexible working and all other employee welfare processes., • Prepare and issue all correspondence related to people processes, ensuring documentation and case notes are accurate and maintained., • Support on TUPE process and procedures including consultations, liaising with incoming/outgoing service providers and employee data due diligence., • Manage the full recruitment lifecycle from business approval to candidate offers., • Partner with recruiting managers to agree recruitment approach for each vacancy., • Coach and support managers on the interview process and ensure accurate and timely feedback is provided to all candidates., • Liaise with recruitment agencies regarding candidates and agreeing terms of business., • Prepare all offers of employment and contractual amendments, ensuring a seamless candidate handover to the HR Specialist for onboarding and contract change processes., • Ensure all UK new starters have adequate RTW on or before day one, deliver first day HR Inductions, and ensure all arrangements are in place for a positive new employee experience., • Support and guide managers during the probation process, ensuring performance concerns are managed accordingly., • Support managers with team engagement report analysis, feedback and action planning to drive improvements., • Support ongoing updates and maintenance of the Employee Handbook., • Improve and maintain data collection and retention, ensuring accurate records exist and one source of truth is maintained on our HRIS., • Ensure all compliance requirements and regulatory expectations are met., • Provide day to day operational support to ensure the smooth running of the HR function, including preparing and submitting payroll changes to the payroll vendor., • Support HR projects and initiatives, as required., • Assist with various HR matters for the overseas radio site as needed. Education: • CIPD qualification desirable but not essential Required Skills & Experience: • Proven HR generalist experience working in a fast paced and rapidly changing business environment, • Knowledge of the broadcast industry and working in a shift-based environment is advantageous, • Previous experience of redundancy and restructuring is essential, • Solid understanding of UK legislation, • Confidence to coach managers through HR policies & procedures, • Excellent Microsoft Excel and Word skills, • Good attention to detail, • Team orientated and results focused, • Strong organisation and communication skills – both written and verbal Benefits: • Competitive salary, • 25 days annual leave per annum (pro-rata) plus bank holidays, • Matched up to 5% pension contributions and independent pension advice, • Medical benefits including - Eye care vouchers, Health Cash Plan, Income Protection & Life Assurance, • Cycle to Work scheme, • Season ticket loan, • Wellness weeks, • Performance recognition awards and more!

This is an exciting opportunity for a Senior Business Analyst with Low-code Application experience to join a leading airport operations team, playing a pivotal role in shaping IT capabilities that support critical infrastructure and enhance the passenger experience. You’ll work across a broad business domain, leading business analysis activities and influencing strategic decisions that drive innovation and operational excellence. Main responsibilities • Build strong relationships with stakeholders to understand business challenges and shape IT solutions, • Lead and direct business analysis activities across a complex, multi-site environment, • Own the delivery of key BA outputs, including requirements gathering, operating model definition, and pre-project shaping, • Provide strategic analysis to influence IT investment decisions and present recommendations to senior leadership, • Collaborate with internal teams and external centres of excellence to deliver high-quality BA services, • Coach and mentor junior BAs, fostering a culture of continuous improvement, • Ensure alignment with enterprise architecture and IT strategy to deliver resilient, secure solutions Requirements • Strong Power Platform or low-code application Business Analysis experience including experience creating user stories, implementing process changes and working within an agile scrum framework, • Strong leadership and stakeholder management skills – someone who has had at least one direct report, • Ability to lead virtual teams and manage a broad portfolio of work, • Excellent communication, influencing, and change management skills, • Experience driving change through technology and delivering business value, • SharePoint experience Benefits • Salary up to £70,000 + up to 25% bonus, • Hybrid working – 3 days a week in the office, • 25 days holiday (plus bank holidays), • Travel allowance, • Generous pension scheme – up to 12% contribution, • Life assurance at 3x basic salary If you're interested in the role, please apply now for immediate consideration!

Role Overview: Senior Garment Technician working within RTW on Knit, Jersey & Shirts Reporting to: Head of Industrialisation Location: Hammersmith, London Responsibilities: • Serve as a primary category contact for suppliers across China & Europe, • Ensure that Victoria Beckham quality and performance standards are met, • Create technical and measurement specifications, maintain grading and sizing rules for each garment type, • Measure and review all samples from handover to production, • Organize fit meetings and document sample comments with pattern cutter, • Coordinate all fittings from first handover through to final pre-production sample, • Maintain consistency of quality and fit across suppliers and throughout the product range, • Communicate fit, quality and construction requirements to suppliers through sample comments, • From time-to-time review test reports submitted, • Work closely with the design, development and supply chain teams to ensure products are risk assessed in a timely manner, • Support with the admin of the department. Keeping all departmental trackers up to date, • Team player who collaborates and directs with ease, motivating and developing others within your team, • Being aware of department/seasonal budgets for technical department, • Lead product reviews in line with competitors fit and quality standards, • Support the team and contribute with developing technical team ways of working, supporting the business in more efficient processes, • Work closely with pattern cutter & department student intern Essential Skills & Requirements • Minimum of 5 years of Garment Technology experience, • Degree (or equivalent qualification) in Garment Technology / Pattern cutting or the equivalent combination of education and experience, • Good knowledge of garment construction methods, draping and manufacturing sewing operations, including pattern making, grading and marking processes, • A working knowledge of materials, technical fabrics and functional aspects of garments, • Strong organizational skills to provide well documented products, thorough specifications and meet deadlines, • Experience working with factories overseas and an understanding of constraints and timescales, • Ability to communicate effectively with suppliers and agents, • Ability to anticipate technical problems, and to plan and implement corrective action plan, • Enthusiasm to grow and adapt within a fast-growing business, • Knows how to work under pressure to meet key deadlines, • Attention to detail essential, • An understanding and appreciation for luxury apparel, • IT skills: MS Office mandatory, Zedonk & Gerber (optional), • Fluent in English, second language desirable

As people increasingly move across channels and platforms, Kantar Media’s TGI data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making. Working with panel and first-party data in over 80 countries, we have the world’s fastest growing cross-media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long-term business growth for our clients and partners. Job Title: Head of TGI Account Management Location: London, Westgate Working Pattern: Full time/Permanent/Hybrid This is a full-time permanent position, based in our London office. We operate on a hybrid working arrangement and require a minimum of 2 days in the office. We welcome all applications from those with the legal right to live and work permanently in the UK, without requiring VISA sponsorship now or in the future. Role Description Join the team behind the industry’s most trusted insight and planning solution. TGI helps the world’s leading media owners, brands and agencies understand audiences, plan with confidence, and fuel growth. We’re now looking for an exceptional Head of Account Management to lead our (syndicated) client portfolio strategy, drive commercial outcomes, and elevate the impact of our Account Management team. As Head of Account Management, you will be the senior leader responsible for retaining and growing multimillion pound subscription revenues, cultivating strategic client partnerships, and setting the bar for commercial excellence across the TGI business. You’ll lead a dedicated team supporting a diverse client base — including major agencies, global media platforms, and some of the UKs best known brands. This is a high visibility, high impact role for a commercially minded leader who thrives at the intersection of consumer data, insight, and client strategy. What You’ll Do Drive Revenue Retention & Growth • Own and exceed retention and renewal targets across a significant subscription base., • Lead commercial negotiations, pricing updates and partnership expansions., • Strengthen relationships with senior stakeholders across agencies, media owners and advertisers., • Lead, coach and empower Account Directors, Account Managers and Client Executives., • Develop commercial capability, strategic thinking and account stewardship within the team., • Embed a value driven, commercially sharp mindset across the AM function., • Raise the standard of forecasting, pipeline management, negotiation skill and commercial storytelling., • Maintain excellence in forecasting accuracy, contract quality, reporting and account governance., • Be accountable to TGI/Kantar Media ExCo, owning your financial reporting targets and commercial strategies., • Collaborate closely with leaders across Client Services, Insight, Finance, Product and Operations to ensure smooth delivery and client satisfaction. About You You’ll thrive in this role if you are: Commercially Driven • Experienced in owning revenue targets within a subscription, data or insight led business., • Strong at building trust with senior client stakeholders., • Passionate about developing people into high performing commercial professionals., • Confident and passionate about consumer insight and its central role in the ever-evolving media and marketing industry. Comfortable translating sometimes complex data challenges into clear and compelling client narratives., • Influence one of the most recognised and respected media insight brands in the world., • If you're a commercially minded leader with a passion for client partnerships in the media space and a track record of growing revenue through insight driven solutions, we’d love to hear from you. At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate based on age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics. At Kantar we have an integrated way of rewarding our people based around a simple, clear, and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. Privacy and Legal Statement PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit ___

Manpower are currently seeking an interim eCommerce Analyst (B2C) to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run until the end of March 2027, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £42,500 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. Role Overview We are seeking a motivated and detail‑oriented junior professional to support Business Operations within the D‑Commerce team. The role will focus on process mapping, documentation, and building scalable process flows that enable operational excellence across Digital & Social Commerce. The successful candidate will also support business development efforts in new markets, cross‑border operational expansion, and collaboration with supply chain and external agency partners. Key Responsibilities • Document end‑to‑end business workflows across D‑Commerce, Finance, Supply Chain, and cross‑functional operations., • Build and maintain clear, structured process maps and visual flows., • Develop and maintain knowledge documentation (SOPs, playbooks, FAQs, onboarding guides)., • Support business development initiatives in new and emerging markets by capturing operational requirements and mapping new processes., • Assist with operational planning for cross‑border expansion, including payment flows, fulfilment models, last‑mile operations, and compliance-related process steps., • Work with Supply Chain teams to document processes related to inventory availability, order flow, fulfilment, and returns., • Collaborate with external eCommerce agencies and partners to gather process inputs, align workflows, and maintain documentation., • Help identify gaps, inefficiencies, and opportunities to streamline processes across markets and partners., • Ensure processes are aligned with Business Operations governance and evolving D‑Commerce strategy. Skills & Experience Required • Foundational understanding of Business Operations, business workflow mapping, and documentation., • Awareness of Digital & Social Commerce ecosystems, including platforms and operational touchpoints., • Basic understanding of Financial Processes (PO management, invoicing, reconciliation)., • Exposure to or interest in business development, especially market onboarding or new market enablement., • Understanding of cross‑border commerce considerations (payments, logistics, compliance) is a plus., • Awareness of Supply Chain and Operations processes (order flow, inventory, fulfilment, returns)., • Ability to collaborate with external eCommerce agencies and internal stakeholders., • Strong analytical skills, high attention to detail, and ability to translate detailed information into clear flows., • Solid communication and organisation skills; proactive and eager to learn., • Proficiency in MS office, • ERP systems - e.g. NetSuite & SAP preferred, but overall knowledge of ERP systems would be appreciated. Preferred (Not Mandatory) • Experience supporting eCommerce operations, digital marketing, or marketplace processes., • Exposure to project coordination or cross‑functional operations in FMCG, retail, or digital channels Must Have • Ability to effectively handle and navigate digital systems to ensure accurate data management, facilitate communication, and oversee participant records., • Experience in digitally managing appointments/records/information or similar via online systems., • Competent user of IT systems with the ability to pick up new systems easily - you will have support and time to learn but need to be confident and independent in managing your learning and show rapid progress., • Strong administration skills., • Used to a fast-moving work environment with strong time management skills., • Can show initiative and prioritise tasks., • Professional telephone manner and communication skills. Nice to Have • Amazon Seller Experience, • Digital Commerce, • Direct to Consumer E2E Process, • Finance and Operation Process Mapping, • Social Commerce Platforms Kingston working environment: • Contractors who are based at Kingston will be eligible to get free parking at a local carpark, • There is a Unilever Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products., • A canteen, • A Gym is available for use on the Ground Floor (with subscription)., • Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.

Position Title: On Air Playout Producer Division: T&O Location: Chiswick Park, London Department: Network Origination Services Reports to: Manager – On Air Production • Location – onsite, Chiswick (address, building 2, 566 Chiswick High Rd., London W4 5YB), • Regular Time: PAYE - £26.34ph, • OT (Nights): PAYE - £30.65ph, • Contract- 6 months, • Shift: Night Shift and Weekend Shift General Summary: This key and multifunctional role within Network Origination Services is responsible for following agreed procedures, meeting client expectations, and ensuring all live programming strategies are adhered to during live broadcasts and productions at Transmission level. As well as this, the responsibility of the On-Air Playout Producer is to support all live events on the Nordics FTA channels and flagship UK Sports. The On Air Producer is accountable for revenue management through editorial choices, commercial maximisation and provides direction to Live Playout Operators on programming needs including the implementation of emergency protocol for World feeds, localised productions and multiplatform pan regional live broadcasts. The role acts as the main point of contact during live broadcast for OB Production, MCR, Ingest and other Technology hubs, whilst supporting Network Playout Operators with proactive editorial judgement subject to client guidelines, . Key Responsibilities: • Be part of the planning & execution of over 15000 hours of localised live events per year, • Closely liaising with technical & operations departments ensuring alignment prior to on-air, • Execute the plans agreed by Programme Planning, Production, Bookings and Network Scheduling teams to provide a seamless on-air experience to the viewers and protect the channels priorities, airflow and start times., • Protect the integrity of the schedules, • Provide times and countdowns to internal and external content providers for live events, • Revenue management: keeping commercial inventory fully optimised and identifying further maximisation opportunities within the schedule, • Main POC for internal and external Live Programming and Production teams, • Activate the emergency and disaster recovery procedures to ensure all broadcast channels remain on air during technical disruptions., • Minimise the effects of technical failure on the business and ensure the failure is remedied as quickly as possible, • Monitoring the feed and ensuring smooth execution of additional GFX if required, • Monitoring compliance at all times and reporting possible breaches on air, • Maintain a high level of reliability on live broadcasts and continuously keep skills honed and up to date with business needs, • Be part of solving problems of all kinds and improving internal workflows, • Assisting, training and supporting team members within the On-Air Production team if/when required, • Producing reports detailing all issues Requirements: • At least 3 years’ experience within a Live Playout environment, • Considerable experience within a live sport, • A good operational knowledge of transmission technologies and Sport production, • Shift work and following the flow of the business, therefore working during unsociable hours will be required including evenings, nights and weekends, • Well-developed communication skills, • Excellent attention to detail and organisational skills, • Good IT skills and What’s On experience or experience of a similar scheduling system., • Ability to work well and adopt a calm approach under pressure, • Flexibility and adaptability to different demands in a fast-moving environment, • Ability to multitask, • Excellent decision-making skills, • Strong team player

Established in 1997 as the first manufacturer of sushi for the UK supermarket industry, Taiko has evolved into the most innovative manufacturer of Sushi, Food To Go, Prepared Meals and Snacking products in the UK, supplying Waitrose, Tesco and Sainsbury’s to name a few. Over the past 25 years Taiko has launched more first to market Sushi and Food to Go products than any other sushi manufacturer in the UK. As the Hygiene Shift Manager, you will lead the Hygiene team during your shift, taking full ownership of hygiene operations across the site. You will be responsible for maintaining exceptional standards in hygiene, food safety, and sanitation, ensuring compliance with internal procedures, customer standards, and legislation. • Lead the Hygiene Team during your shift, ensuring the completion of hygiene schedules to the highest standard., • Maintain and continually improve hygiene, safety, environmental, and quality standards across the site., • Support Engineering and Production in line setup, deep cleans, and maintenance routines., • Review and improve hygiene practices, procedures, and equipment in line with customer and legal requirements., • Train, coach, and develop Hygiene Team Members to build a flexible and skilled workforce., • Liaise with suppliers to optimise cleaning chemicals and equipment for both effectiveness and user comfort., • Communicate hygiene requirements and standards across teams and shifts, building strong cross-functional relationships., • Manage audit preparation and responses, ensuring corrective actions are completed to standard and on time., • Present Hygiene Operation documentation to customers, including Chemical Data Sheets and Training Records., • Assist with planning and delivery of customer audits and visits (announced and unannounced)., • Ensure all hygiene operations comply with Quality and Health & Safety Management Systems., • Provide support to the Head of Technical and other departments as needed. We’re looking for someone with: • Proven experience in a similar hygiene leadership role within food manufacturing or FMCG., • Strong understanding of hygiene, cleaning chemicals, COSHH, and food safety standards., • Excellent leadership, communication, and team development skills., • Ability to work cross-functionally with engineering, production, quality, and technical teams., • Experience in audit preparation and customer-facing hygiene documentation., • A proactive, solutions-oriented mindset and commitment to continuous improvement., • Can work 4 on 4 off nights & days #LI We're proud to offer: • Opportunity to grow your career alongside with us with available apprentice program, • Brilliant support services designed to enhance your physical, mental and financial wellbeing., • Annual discretionary bonus subject to business and overall performance, • Discretionary Life Assurance, • Discretionary Income Protection, • Group Personal Pension, • Private Medical Cash Plan, • Bespoke reward platform including access to retail, cinema & gym discounts., • 50% off your food every time you dine with us for you and 3 friends., • Contr

About Us: OMODA Motors OMODA Motors is a new brand built by Chery Group, which is a leading Chinese automobile company. OMODA operates individually from other brands of Chery Group. Its business scope covers the R&D, production and sales of passenger cars. Chery Motors Since founded, Chery has always taken adhering to technology-driven strategy, creating a vehicle brand with international competitiveness and influence as its corporate vision. Relying on the constant pursuit of technological innovation, Chery has become the first passenger vehicle enterprise in China to master the core technology of engine, gearbox, chassis, platform and new energy, and the first one in China to export vehicle, CKD parts, engine and vehicle manufacturing technology and equipment to overseas market. Chery has always focused on developing domestic and international markets. Chery has continuously deepened its globalization through the implementation of product strategy, localization strategy and talent strategy. After more than 20 years of development, Chery’s sales and services network covers more than 80 countries and regions and has won the trust of 11 million consumers worldwide. Position Overview As a newly launched automotive brand poised to disrupt the industry, we're building a dynamic and customer-focused dealer network. We’re looking for an experienced and strategic Dealer Network Development Manager to help establish, grow and manage the dealer footprint across the UK. This is a rare opportunity to shape a new Dealer network, establish long-term partnerships, and help bring an exciting new brand to market. Key Responsibilities: • Network Strategy & Planning: Define the national dealer network strategy, identifying optimal locations, dealer selection criteria, and coverage targets, • Dealer Acquisition: Recruit and onboard high-performing dealers aligned with brand values and performance expectations, • Performance Management: Establish KPIs, monitor dealer performance, and implement corrective actions or support plans, • Contract & Compliance: Manage dealer agreements, ensure legal and brand compliance, and oversee onboarding processes, • Stakeholder Engagement: Build strong relationships with dealer principals, internal stakeholders, and cross-functional teams, • Market Intelligence: Continuously assess market trends, competitor networks, and customer needs to inform strategy Requirements: • Proven experience in dealer network development or automotive retail operations, • Strong understanding of automotive dealer operations and business models, • Strategic thinker with hands-on execution skills, • Excellent communication and negotiation abilities, • Analytical mindset with proficiency in data-driven decision making, • Comfortable working in a fast-paced, evolving environment

Senior Finance Manager, Lead FP&A £100,000 - £110,000 We have an exciting opportunity for an ambitious individual to join a highly respected commercial finance function in a national Retailer. If you’re an agile, experienced FP&A leader, this could be a fantastic role for you. About the Company: • UK retailer with a strong national footprint and a loyal customer base, • Strong future operating model in a sharper, more agile environment, • Backed by significant investment in digital, stores and governance to support long-term commercial strength The Role: As the FP&A Lead, you will play a pivotal role in supporting financial performance and driving insight across every avenue of the business, leading on board packs and reporting to the executive leadership team. This position will involve providing financial analysis, insights, and strategic recommendations to improve profitability, optimise operational efficiency, and drive business decisions. The role requires a strong understanding of FP&A and the ability to work cross-functionally with commercial, operations, and senior leadership teams. Responsibilities: • Lead the Financial Planning and Analysis function to support strategic decisions and promote a culture of continuous improvement, • Own and control the annual budgeted and re-forecasting process with cross-functional collaboration and scenario modelling, • Own the in-year commercial outlook process, including detailing all relevant cross-functional risks and opportunities, • Deliver insightful trading analysis and help support the review process across the group, • Conduct advanced financial analysis to assess market trends, pricing strategies, customer behaviours, and competitive dynamics, • Provide insights and recommendations to senior leadership on optimising revenue growth, cost management, and profitability, • Analyse sales performance and understand all segments that make up Gross profit to highlight risks and opportunities within current trading patterns, • Identify opportunities for cost savings and efficiency improvements across the business, • Partner with sales, marketing, operations, and other departments to align financial goals with commercial objectives, • Support the development of business strategies that drive sustainable growth and profitability, • Deliver insightful Board reporting with a focus on the story behind the numbers rather than production of pure data led information, • Ensure accurate and timely preparation of financial reports for senior management, investors, and stakeholders, • Maintain compliance with financial regulations and reporting standards, • Lead and mentor a team of finance professionals, fostering a culture of collaboration, accountability, and professional growth, • Provide guidance and support to junior staff, ensuring the delivery of high-quality financial analysis and decision-making The Ideal Candidate: • Qualified with a minimum of 5 years PQE and previous management experience, • An expert modeller with advanced Excel skills and experience building accurate financial models from scratch, • The ability to create insightful, concise and clear presentations, • Commercially curious, conclude and propose recommendations, • Proven track record in driving business results through financial insights and strategic planning, • Previous experience in an FP&A leadership role with exec-level exposure, • Ability to work under pressure and manage multiple priorities in a fast-paced environment, • Excellent business partnering and stakeholder engagement skills What they offer: • Competitive salary: £100,000 - £105,000, • Car Allowance: £4,000, • Up to 30% bonus, • Private Medical, • Hybrid working (2 days in London), • Enhanced Pension How to Apply: We want to hear from you if you're excited about this opportunity and believe you have what it takes to excel in this role. Apply now for further information. About Aila Recruitment: Aila is a specialist finance recruitment business dedicated to providing the best jobs to the best people. We operate as an extended arm of our client's business and a career coach for our candidates' ongoing development.

Who we are: Welcome to This is Beyond, a dynamic and forward-thinking B2B events company based in the heart of West London. From our humble beginnings as an ambitious startup, we've swiftly risen to become a global leader in pioneering B2B events that redefine industry standards. Renowned as thought leaders in the luxury travel sector, we've left an indelible mark by spearheading innovative approaches and cultivating fervent communities around distinct travel niches. Our diverse portfolio boasts a mix of groundbreaking global travel trade shows tailored for elite influencers and trendsetters. At This is Beyond, we're relentless in our pursuit of crafting unparalleled experiences. We meticulously curate our guest list, recognising that chemistry is paramount, and we vehemently reject mundane formats. Prepare to be immersed in exclusive, inspiring environments that blur the lines between work and leisure - because that's where true business brilliance thrives. Join us on our journey, where innovation knows no bounds and excellence is the standard. The role: As an Event Leader, you will be responsible for the overall strategic direction, commercial success and flawless delivery of one of This is Beyond’s major events. You will lead a multidisciplinary team across sales, marketing, content and operations, ensuring every element of the event aligns with our values, brand standards and business objectives. This role requires equal parts strategic thinking and hands-on leadership. You will shape the event’s long-term vision, develop and deliver its commercial strategy, and ensure it continues to evolve as a world-class platform that connects and inspires the most influential players in luxury travel. You will not simply deliver an event; you will nurture a living community of people and ideas. You will build something that grows year after year, creating experiences that inspire leaders, shift perspectives and spark lasting change. What you will do: Strategic Leadership and Direction • Set and deliver the event’s strategic roadmap, ensuring it drives growth, impact and industry leadership., • Own the event’s P&L, overseeing budgeting, forecasting and financial performance to meet ambitious revenue and profitability targets., • Monitor market trends, customer insights and competitor activity to inform innovation and maintain a competitive edge., • Contribute to company-wide strategic discussions, helping to shape the future direction of This is Beyond’s portfolio. Team Leadership and Development • Lead and inspire a team of senior managers and heads of department across sales, marketing and operations., • Foster a culture of clarity, accountability and collaboration, ensuring everyone is aligned to shared goals., • Coach, mentor and support your team to achieve their potential, encouraging ownership, innovation and continuous improvement., • Model leadership behaviours that reflect This is Beyond’s values: trust, curiosity, integrity, excellence and generosity. Commercial and Analytical Focus • Drive revenue and audience growth through effective commercial strategies and data-led decision making., • Oversee exhibitor and buyer acquisition, retention and satisfaction, ensuring a consistently high calibre of participants., • Evaluate event performance using clear metrics, drawing insights to refine strategy and enhance results., • Balance creativity and commerciality, ensuring that every innovation adds measurable value. Customer and Stakeholder Engagement • Act as the senior ambassador for your event, engaging and networking directly with industry leaders, partners and stakeholders., • Build and nurture strong, long-term relationships with exhibitors, buyers and sponsors., • Represent This is Beyond with confidence, energy and authenticity in meetings, presentations and international forums., • Ensure every customer touchpoint reflects the exceptional service, quality and attention to detail for which our brand is known. Innovation and Experience Design • Lead the continuous evolution of your event’s format, content and experience., • Collaborate with creative and production teams to ensure the event feels alive, relevant and ahead of its time., • Champion innovation, exploring new formats, technologies and approaches that deepen engagement and community value., • Ensure the overall experience consistently delivers on our promise: to create meaningful connections that drive personal and professional transformation. What you will need: • A strong commercial mindset grounded in real-world experience. You will likely come from a background in luxury hospitality, sales and marketing, or business development, ideally within luxury hotels, luxury events or travel brands, • Experience in budget management, P&L ownership, and commercial strategy development. A strong understanding of the dynamics of premium client relationships, the power of storytelling in driving sales, and the discipline of delivering commercial results., • Strong strategic and analytical skills, with a track record of making data-driven decisions., • You will be confident leading complex P&Ls, developing growth strategies and motivating teams to exceed ambitious targets. You will be a proven excellent negotiator, stakeholder manager, team manager and relationship-builder., • An operational mindset with hands-on event management experience. You will understand the intricacies of event delivery, logistics and on-site execution, and can translate strategy into flawless real-world experiences., • Ability to manage multiple priorities in a fast-paced, global environment., • Willingness to travel internationally to oversee event execution and engage with key stakeholders., • Most importantly, you will have the energy and hunger to build on success; to take something extraordinary and make it even better. Our Values • Curiosity - Always ask why. Open your mind to new perspectives and possibilities, and never settle., • Integrity - Be driven by good, not greed. You control your decisions, so make your actions count., • Teamwork - Empower others and leave your ego at the door. Good relationships are a competition of generosity. Benefits: Enjoy a range of benefits, including: Pension Scheme, Hybrid working arrangement, Health Cash Plan/BUPA coverage, Ongoing Learning & Development opportunities, Bonus Earning Potential, Social Events & Travel Opportunities Position Type: Permanent, with a 4-day working week. Our hybrid model includes 3 days in the office (located in Shepherd's Bush), 1 day working from home, and every Friday as a non-working day as standard. Diversity & Inclusion: At This is Beyond, we're dedicated to fostering an inclusive workplace where diversity is celebrated. We prohibit discrimination and harassment based on factors such as race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic. How to Apply: Ready to join our team? Explore all our available career opportunities and apply by visiting our careers site at careers.thisisbeyond.com. Connect with our network and discover how you can contribute to our exciting journey!

About Us: OMODA Motors OMODA Motors is a new brand built by Chery Group, which is a leading Chinese automobile company. OMODA operates individually from other brands of Chery Group. Its business scope covers the R&D, production and sales of passenger cars. Chery Motors Since founded, Chery has always taken adhering to technology-driven strategy, creating a vehicle brand with international competitiveness and influence as its corporate vision. Relying on the constant pursuit of technological innovation, Chery has become the first passenger vehicle enterprise in China to master the core technology of engine, gearbox, chassis, platform and new energy, and the first one in China to export vehicle, CKD parts, engine and vehicle manufacturing technology and equipment to overseas market. Chery has always focused on developing domestic and international markets. Chery has continuously deepened its globalization through the implementation of product strategy, localization strategy and talent strategy. After more than 20 years of development, Chery’s sales and services network covers more than 80 countries and regions and has won the trust of 11 million consumers worldwide. Position Overview As part of the exciting growth of CHERY in the UK, we are seeking a Dealer Training Specialist who supports and enhances sales performance across our dealer network. This field-based role is crucial in ensuring that our sales teams are well-equipped to deliver an exceptional customer experience, maintain high CSI scores, and exceed performance expectations. You will work closely with the Retailer Training Manager and the Regional Sales Managers to deliver high-impact training and identify evolving training needs across the network. Key Responsibilities: • Support with the design and delivery of a comprehensive new starter training suite; conduct on-site induction training for existing and newly appointed dealerships, • Deliver both face-to-face and virtual classroom training as part of the sales accreditation pathway, • Provide engaging and informative training during new product launch events, • Support the creation of engaging and effective training content in collaboration with the Retailer Training Manager, including eLearning modules and classroom materials, • Provide intensive on-site training on the sales process, customer experience, and mystery shop performance to focus sites across the UK, • Deliver bespoke, ad-hoc training – both in person and online – to support evolving business objectives (e.g., app enrolment or process rollouts), • Work closely with the Retailer Training Manager and Regional Sales Managers to identify underperforming or new focus retailers and develop tailored training interventions, • Participate in special projects and training initiatives as required by the business Requirements: • Proven experience in sales training within the automotive industry (OEM or retail side), • Strong understanding of automotive retail operations, including sales processes and customer satisfaction metrics, • Excellent communication and presentation skills, with the ability to engage with a variety of learning styles, • Ability to travel extensively across the UK (field-based role, approx. 3-4 days per week on the road), • Comfortable working independently and collaboratively as part of a wider training and field team, • Confident using digital learning platforms and content creation tools (e.g., LMS, Articulate, MS Office), • A full UK driving license is essential

Job Description: Store Manager Location: Surbiton, London Salary: Upto £36,729.60 + Generous Commission Job Type: Permanent | Full-time (40 hours per week, including weekends) Are you a confident, energetic leader with experience in fast-paced, high-volume retail? Do you thrive in a busy environment where no two days are the same? If you’re commercially sharp, customer-focused and ready to take on a dynamic leadership role in the heart of London, this could be the perfect opportunity. About the Role We are recruiting a Store Manager to lead a store in a friendly, high‑footfall location that plays a key part in supporting brides during one of the most important moments of their lives. This role requires a confident leader who can balance exceptional service with strong commercial results, while maintaining a beautifully presented and well‑run store. You’ll oversee a dynamic team, manage daily operations, and ensure that every bride and their family enjoys a memorable, supportive and personalised experience from the moment they walk through the door. This environment suits a manager who enjoys both the buzz of a busy shop floor and the challenge of driving performance across KPIs, stock, standards and staff development. What You’ll Be Doing • Leading, motivating, and developing your team to consistently exceed sales targets and KPI goals, • Managing operational excellence across stock, tills, store presentation, and staffing in a fast-paced setting, • Creating a welcoming, organised, and professional environment even during peak trading hours, • Using sales and performance data to drive decisions and create action plans, • Recruiting, training and empowering your team to deliver excellent customer service under pressure, • Responding to challenges quickly and confidently, using your initiative and experience, • Handling customer queries and escalations with empathy, speed and professionalism What We’re Looking For • Experience as a Store Manager in a high-footfall retail environment (e.g. city centre, outlets, fast fashion, or luxury volume retailers), • Strong leadership skills with a calm, clear, and hands-on management style, • Excellent commercial awareness and confidence managing KPIs and performance data, • Resilience, adaptability and a proactive mindset – you’ll be a go-to problem solver, • A natural people leader who enjoys coaching and developing teams, • Passion for delivering outstanding customer experiences, even at pace What You’ll Get in Return • A competitive salary and generous commission scheme, • Comprehensive training and ongoing career development opportunities, • A supportive culture with real progression potential, • Benefits including:, • Holiday buying scheme, • Enhanced maternity & paternity, • Staff discount, • Access to lifestyle and wellbeing perks If you love the buzz of a busy retail floor and have the leadership and commercial skills to thrive in one of London’s busiest store environments, we’d love to hear from you. Apply today and bring your energy to a role that keeps you on your toes – and where no day is ever dull. ABOUT US This role is being handled by McCarthy Recruitment, an award winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at www. mccarthyrecruitment . com / privacy If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query. Apply for this role now or find us online at: Web: Facebook:McCarthyRecruitment Twitter:WeAreMcCarthy Linked-In:company/mccarthy-recruitment