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Role: Administrator / Call Handler Start Date: ASAP Placement Length: 2-3 Months Working Pattern: Monday - Friday, 09:00-17:00 Salary: £12.71 an hour We are currently recruiting for a proactive and organised Administrator / Call Handler to join a busy and supportive team. This is a fantastic opportunity for someone who enjoys a varied role combining customer interaction with administrative duties. Key Responsibilities: Handling inbound and outbound calls in a professional and timely manner Managing customer enquiries and resolving issues effectively Updating internal systems and maintaining accurate records Coordinating appointments and schedules Managing emails and general office correspondence Supporting the wider team with administrative tasksWhat We're Looking For: Previous experience in a customer service or administrative role Strong communication skills, both written and verbal Excellent organisational skills and attention to detail Ability to multitask and work in a fast-paced environment Confident using Microsoft Office and internal systemsApply now with you CV! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

Regional Relief Sales Consultant - Norfolk Simon Acres Recruitment are looking for a personable, driven, and positive Regional Relief Sales Consultant for a well-established, highly successful, and growing Furniture retailer . The Regional Relief Sales Consultant is responsible for providing cover as/when needed in the client’s Dereham, Norwich, North Walsham, and Lowestoft branches. In this role your focus will be delivering exceptional customer service, sales advice, and creating an informed, honest, professional sales experience for our client's customers, both face to face and over the telephone. Valid UK driving license required Package: • Starting Salary: £23,690 - £26,780 Basic (DOE) + £45-50k OTE • Working Hours: 5 days per week (Mon-Sat 9am to 5:30pm, Sun 10am to 4pm) Hours may differ slightly depending on store • 45p per mile allowance for travel to stores that are not the candidate's base store Job specification; ● Maintain and develop both new and existing customers through excellent customer care and ethical sales methods ● Achieve your performance KPI's ● Provide outstanding customer service at all times, resolving all customer queries quickly and efficiently, managing situations to result in successful conclusions ● Being able to handle telesales calls in between the store's footfall ● Being able to adapt to new technology to help enhance customer experience ● Work flexibly and as part of the team, ensuring stock is replenished and displayed to the required standard ● Carry out daily cash handling routines ● Adhering to data protection policies at all times ● Changing POS and updating pricing changes within the store ● Ensuring the store is clean and presentable at all times The successful candidate will: ● Have excellent communication and interpersonal skills ● Have a positive and enthusiastic attitude ● Be smart and presentable at all times ● Have the drive to hit KPIs & targets ● Be able to listen to a customer's needs and match to an appropriate product ● Have experience of active sales with a proven track record Required Experience; Minimum of 1 year's retail sales experience Advantage - Furniture sales experience Perks; Holiday: 30 days & your Birthday as day off Extras: On-site Free parking, Staff & Family Discounts Simon Acres Recruitment are acting as the employment agency in relation to this vacancy

MMP Consultancy are currently seeking an experienced Tenancy Enforcement Specialist to work for a Housing Provider in Norfolk. Responsibilities: To receive internal and external referrals of high level cases of ASB and to take appropriate steps to resolve these cases within the clients policies and procedures. Take over management of escalating cases from the Neighbourhood Officers. Provide training, support and advice to other members of staff for low level tenancy breaches and ASB Draft appropriate legal notices in respect of enforcement action (Notices of Seeking Possession / Requiring Possession etc) in accordance with legal requirements. Draft witness statements on behalf of victims and to represent the client in Court as required. To carry out enforcement action as requested by Asset Management in regard to servicing compliance To represent the client in Court in relation to enforcement action relating to all tenancy enforcement excluding income related cases. To produce statistics relating to ASB casework and KPI's on a monthly basis Attend meetings with other organisations and agencies in relation to the co-ordination and improvement of approaches to tackle ASB. To act as the main point of contact for staff referring serious ASB cases and for all ASB cases involving Supported and Specialist Housing accommodation. Work closely with other organisations involved in tackling issues of anti-social behaviour. To work effectively with all members of the Housing Management Team to ensure that tenants and other customers receive a seamless and high quality service Experience: Possess a high level of numeracy To possess a high level of interpersonal skills. Ability to use IT systems effectively, including MS Office Word, Excel and Outlook. Experience of working in a busy customer service environment

2D CAD Designer Our client, a successful manufacturing business close to Norwich, are currently seeking a 2D CAD Designer to join their team. This is a full-time role, based in Norwich, working 9:00am – 6:00pm Mon – Fri. Due to seasonal variations these hours can be variable Benefits: Holiday: 32 days per annum, including 8 days for public holidays • Opportunity to work on unique, challenging projects with creative freedom in a modern facility, • Support for professional development, • Collaborative, innovative work environment Skills, Experience & Qualifications: • Understands the principles of design and engineering., • Must have a good knowledge of AutoCAD 2D, • Able to spend one or two nights away per month if required, • Working knowledge of Microsoft packages - particularly Excel, Word, Internet and email. Additional Computer-based knowledge would be an advantage Key Responsibilities: • Produce custom product design solutions for quotation support and product manufacture using 2D Autocad in accordance with agreed design principles and procedures., • Produce `works orders’ to communicate design and component specification to production functions and external suppliers, • Product design and `works orders’ must be undertaken in accordance with agreed design principles and procedures defined in company manual, • Support and contribute to a team effort for continuous product improvement and enhancement, • To carry out direct sales activities from incoming customer enquiries, • To liaise directly with customers and suppliers to establish requirements, develop design solutions and specifications including occasional off-site visits to assess requirements at first hand., • To raise, communicate and negotiate product quotations through use of software packages in line with procedures outlined in the company handbook and approval of senior staff., • To maintain customer and supplier enquiry records and ensure an excellent level of customer service is offered at all times, • Liaise closely with production functions to resolve design queries and ensure finished products meet specified standards of design and quality, • To adhere to, and assist in the continuous improvement of, Quality procedures and policies outlined in our ISO9001 Quality Manual and Certification criteria For further details on this exciting opportunity, please forward a copy of your CV today! Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive I’m afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward. If we can take your application further, we will of course be in touch. Todd Hayes is acting as an Employment Business in relation to this vacancy. Todd Hayes Ltd

Stores Operative Our prestigious manufacturing-based client, based in Norwich, are looking for a Stores Operative to join their team on a full-time, temporary basis. Hours: Monday to Thursday (Apply online only), Friday 08:00-14:00 Key knowledge, skills & Experience: • Current driving licence, • Current forklift drivers certificate, • Experience working with other departments such as logistics / procurement. Key Duties and Responsibilities: • Accurate and timely processing of Goods-In, from external Suppliers and internal Departments., • Accurate and timely processing of picking, packing and preparing for shipment (where appropriate) of all order types., • Maintaining stock rotation and accuracy, • Accurate and timely processing of Cycle Counts., • Escalating any problems that need additional support., • Receipt and physical handling of parts/materials from suppliers., • Ensure delivery paperwork reflects the goods physically received and that this is correctly transacted on the E1 System, • Ensure goods are checked at the time of delivery, on the E1 system, to see if they are a shortage against a corresponding work or sales order., • Work order picking to ensure that orders are picked on/before the required start date of the works order and processed correctly through the E1 system., • Picking, packing of parts/products and preparation of documentation for all order types to prepare them ready for shipment worldwide to meet customer delivery requirements and in compliance with Sinclair’s packaging standards., • Liaise with the logistics team with respect to the status of orders for shipment., • Ensure parts/materials are presented to production in a manner that is suitable to begin the manufacturing process. Further Duties and Responsibilities: • Accurately complete all activities both physically and on E1, in a timely fashion., • Ensure that stock is moved from/into the Central Stores with the correct documentation., • Ensure that all items are stored in a suitable, safe manner in accordance with health and safety regulations., • Ensure that all computer location records are accurately maintained., • Ensure items are used on a first-in first-out (FIFO) basis wherever possible so as to ensure correct stock rotation., • Daily cycle count output to be monitored and any discrepancies investigated prior to submitting., • Operate the forklift as required., • Comply with all aspects of Health and Safety, COSHH and Dangerous goods regulations and follow the Company Safety Policy., • Adhere to and promote all company policies and procedures that are in place, • Undertake any other reasonable duties as directed by the stores team leader / Manager. For further details regarding this great opportunity, please email a copy of your CV today. Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications, we receive I’m afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward. If we can take your application further, we will of course be in touch. Todd Hayes is acting as an Employment Business in relation to this vacancy. Todd Hayes Ltd

HR Coordinator – Shared Services About the role We are looking for a highly organised and detail‑focused HR Coordinator to join our Shared Services team, providing a professional and efficient HR service across the business. Reporting to the Shared Services (HR and Payroll) Manager, you will support the HR Administration team with day‑to‑day HR and payroll administration, ensuring processes are delivered consistently, accurately and to a high standard. This role plays a key part in streamlining HR processes, supporting continuous improvement, and enhancing the overall employee experience. The ideal candidate is an organised, detail‑driven HR professional with experience in HR administration or a Shared Services environment, who enjoys working with systems, processes and high‑volume activity. Key responsibilities Provide comprehensive HR administrative support across the employee lifecycle (starters, movers and leavers) Support the Shared Services (HR and Payroll) Manager and HR Administration team with core HR processes Deputise for the Shared Services (HR & Payroll) Manager as required, including meeting attendance and line management of the team. Responsibility for governance within the HR Admin department in relation to policies, procedures, data accuracy, recording and reporting. · Complete transactional HR administrative activities accurately, including new starters, contractual changes, and leavers. · Lead on reviewing HR and Payroll workflows, identifying inefficiencies, and implementing process improvements that enhance accuracy, user experience, and operational efficiency. · Provide expert guidance and proactive support to line managers and employees, resolving day‑to‑day HR and payroll queries efficiently while identifying recurring issues and recommending long‑term solutions. Act as a first point of contact for routine HR queries, delivering a professional and consistent service · Maintain exceptional data quality, ensuring all records are accurate, compliant, and aligned with GDPR and audit requirements. Produce HR reports and support audits as needed About you Previous experience in an HR administration, HR coordinator or shared services environment Previous line management experience Strong attention to detail and ability to manage high‑volume administrative processes Confident working with HR and payroll systems and Microsoft Office Professional, discreet and customer‑focused approach Strong organisational skills with the ability to prioritise workload effectively CIPD qualification or working towards one (desirable but not essential) What We Offer Competitive Salary 31 days holiday, increasing to 33 days after 2 years of service plus have your birthday off Paid time off annually to volunteer Comprehensive health & well-being benefits including cycle to work scheme, 24hr remote access to a doctor, heavily discounted gym memberships and free access to mental health first aiders Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, a new car, food shopping and most major high street retailers Opportunity to work with a forward-thinking and supportive team. Career development and continuous learning opportunities. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees

We're looking for a Third Line Support Engineer to support and maintain mission-critical systems across cloud, on-premise, and front-end environments. This is a hands-on role focused on resolving complex issues, maintaining system performance, and contributing to continuous improvement within a 24/7 service environment. You will be an experienced third line engineer who thrives on solving complex technical problems. You take ownership of escalations, work confidently across multiple platforms, and communicate effectively with both technical and non-technical stakeholders. Key Requirements 3-5 years' experience in a third-line IT support role Strong programming knowledge (JavaScript, Python, React, Node) Good working knowledge of Linux and AWS Experience with AWS Lambda and/or Bash scripting Familiarity with API management tools Strong understanding of ITIL frameworks Proven troubleshooting and problem-solving skills Excellent communication and customer service skills Ability to work independently and manage multiple priorities Full UK driving licenceDesirable: Experience with Technology Enabled Care Services (TECS) or SmartTEC systems AWS and/or relevant technical certifications (e.g. ITIL, CompTIA, CCNP) Hands‑on use of Wireshark, SIP traces, or packet analysis tools Understanding of VoIP/SIP, TCP/IP, DNS, DHCP, VLANs, and firewall configurations Experience with telecare platforms, IoT systems, or digital alarm receivers Background in customer‑facing technical roles Passion for innovation, automation, and continuous improvement You'll act as the escalation point for complex incidents, supporting Tier 1 and Tier 2 teams while leading third-line support activities. You'll diagnose and resolve high-impact issues, perform root cause analysis, and help prevent recurring problems. You'll work across cloud and on-prem environments, supporting infrastructure, applications, and integrations. The role also involves contributing to system improvements, supporting deployments, and ensuring service continuity. If you're a skilled Third Line Support Engineer looking to work on complex systems and make a real impact, we'd encourage you to apply. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy

Customer Service Advisor / Danish or Spanish SpeakerAn exciting opportunity for a multilingual customer service professional, who is fluent in oral and written Danish or Spanish and English,with strong communication, administration and organisational skills, and experien

Sales Advisor With Customer Service SkillsImmediate Availability - Start as a Sales AdvisorPut your sales and customer service skills to good use!Join a friendly, fast growing sales advisor network and use your customer service skills; be rew

The role of a Customer Service Advisor is to ensure that their day-to-day tasks are completed accurately and efficiently and to enhance customer relations with a “happy to help & go the extra mile” attitude. Building, enduring and value adding relationships with customers is paramount to our suc

As a Customer Service Advisor, you’ll be the welcoming face for our customers, handling job bookings in our in-house system and discussing any technical concerns they may have. Proven track record of delivering excellent customer service.

This hybrid role demands strong experience in financial services customer service, although training will be provided for collections tasks. Responsibilities include managing customer accounts, providing assistance through various channels, and ensuring compliance with FCA regulations. A growing fin

The role requires managing stock levels, ordering vehicle parts, and providing excellent customer service. Candidates should have experience in the motor industry, strong organizational skills, and the ability to communicate effectively with customers.

Work well as part of the customer services team ensuring the department provides an unrivalled customer experience. Deal with a range of customers on a daily basis and handle general enquiries, provide technical advice and handle customer complaints with the aim of satisfactorily resolving. We are l

A leading commercial vehicle dealership in Derby is seeking a Parts Advisor to drive sales of seasonal products and deliver outstanding customer service.

A leading infrastructure company is seeking an Apprentice Customer Service Advisor to join their team in Worsley. This role offers hands-on training in customer service as you assist the team with inquiries via phone, email, and in-person. Key responsibilities include providing excellent customer se

Previous experience in a customer service environment. We are a community of music enthusiasts who are committed to providing the best possible online shopping experience for our customers. You will be passionate about providing our customers with a great experience when they buy from us.

A leading healthcare solutions provider in Greater London seeks a Customer Service Advisor to efficiently handle customer enquiries and issues. The successful candidate will provide proactive service, manage payments, and develop strong relationships with clients.

German speaking Customer Service Advisor. German-Speaking Customer Service Advisor. Prior experience in a customer service role is advantageous.

Our Customer Service Advisors (known locally as a Property Manager), play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve, throughout their time with us. As a Property Manager you will be fully managing a portfolio of properties acro

Building strong relationships with customers to ensure satisfaction and repeat business. Customer Service Advisor - 25,000 Per Annum - 31,000 Per Annum. We are recruiting for a Customer Service Advisor to join a well-established manufacturing business based in Haverthwaite.

Aqua Cure Group, a leading company in the Water Treatment industry, is seeking a dedicated and customer-oriented individual to join their team as a Customer Service Advisor. In this role, you will be responsible for providing excellent service and support to our valued customers. You should have str

Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary• Identify and address safeguarding concerns promptly and effectively• Meet customer service standards and performance goals• Respond to difficult and sensitive cases with empathy, pati

Update and maintain customer records on internal systems. Background preferred in Telecoms, Utilities, Customer Services. Manage inbound and outbound customer enquiries via telephone, email and online channels (webchat).

Apprentice Customer Service Advisor role at TieTalent. Join our multi award winning Apprenticeship scheme and use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything f

Customer Service Advisor - Southampton. Meet and greet all customers on arrival in a professional and friendly manner. Provide timely updates to our customers.

You’ll manage an order from enquiry to post-hire feedback, taking ownership of the customer journey and building relationships with regular customers. As a Customer Service Advisor you’ll be doing one of the most important jobs in our business looking after our customers. You’ll have the abili

As part of the Customer Service Team you will be ensuring the customer’s needs and expectations are met throughout their Scania experience, from the first customer enquiry, through administration, invoicing, and follow up. Join a fantastic team showcasing your excellent customer relationships. Del

Reporting to the New Connections Manager within the heart of the operations team, as a New Connections customer service advisor, you won't just be helping our customers understand the installations process; you'll be part of the driving force behind revolutionising our many processes within the new

The ideal candidate will possess strong communication skills, experience in customer service, and a capacity to manage a varied workload. Duties include managing customer orders, assisting in quotes, and providing administrative support to sales teams. Beauparc is looking for a proactive and detail-

Includes new account and pricing set up, order entry and queries and internal communication with operations and sales teams* Raises manual notes for permitted scenarios and updates Manual Log* Raises credit notes adhering to the credit note request procedure* Takes payments from customers and reconc

Provide professional customer service in an efficient and helpful manner. Serve as the first point of contact and provide a professional service to all customers.

A prominent healthcare organization in the United Kingdom is seeking a Customer Service Advisor to support healthcare professionals with shift bookings. This full-time role requires strong customer service experience, effective communication skills, and a proactive approach to problem-solving.

A customer service provider in Hemel Hempstead is seeking a Customer Service Advisor to join their Operations team. This full-time, permanent position requires you to handle incoming queries, provide clear information, and log customer enquiries. Ideal candidates should have at least 2 years of expe

Applicants should have experience in customer-facing roles, a professional telephone manner, and the ability to learn new IT systems quickly. A recruitment agency is looking for a Customer Service Advisor to handle inbound and outbound calls.

As a customer service adviser, you will be helping our customers, dealing with new and existing policies. A genuine desire to provide a high level of customer service. Together we can build an environment where everyone feels empowered and has the confidence to explore, grow, and shape a better futu

Managing all aspects of customer service for a portfolio of premium residential units. Taking ownership of the customer journey from handover through to resolution. Supporting the Senior Customer Service Manager with day-to-day operations, reporting, and process improvements.

Live for great customer service. From customers struggling to pay their bills to those in vulnerable situations, you’ll bring empathy, patience, and the right support every time. We’re here to shake things up, to make energy better for our customers and the planet.

As the Customer Service Advisor, you are the heartbeat of our business and unite us with our customers, you bring our products to life and create solutions by putting yourself in the customer's shoes and investing time to know their business. Gather customer insight through the strong relationships

A leading retailer of motoring and cycling products in the UK is seeking enthusiastic individuals for customer service roles. You will assist customers with fitting car parts and cycle repairs. Ideal candidates should possess a proactive approach to customer service and a willingness to learn.

GXO Logistics is seeking a dedicated Customer Service Advisor at our Maidstone DC. As the first point of contact for customers, you'll deliver top-tier service supporting our NHS Supply Chain contract. Ideal candidates will possess excellent communication skills and a customer-focused mindset, ensur

Ideally working in a customer service role, with at least 12 months’ experience of customer service within a digital retailing environment. JOB TITLE: Customer Service Advisor. Timely resolution of all queries and complaints whilst managing customer expectations to reduce instances of excessive re

As a Customer Services Advisor, you will be responsible for handling a high volume of customer enquiries via telephone and email, providing advice and support on a wide range of housing‑related matters including repairs, rent payments, tenancy and estate management. We are seeking proactive and cu

As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries, and ensuring that the customer is dealt with in a professional manner whilst promoting a positive experience. Listen to

This full-time permanent role involves handling inbound customer enquiries, processing orders, and upselling. The ideal candidate will have prior experience in customer service and sales, along with strong communication skills. Hexagon Recruitment is seeking a Customer Service Advisor / Sales Adviso

Ideal candidates will have strong customer service skills, a basic understanding of vehicles, and a positive attitude. A leading vehicle salvage agent in South Oxfordshire is seeking a Parts Sales Advisor to engage with customers and process orders effectively.

A leading fire and security company based in Chandlers Ford seeks a Customer Service Advisor to respond to customer inquiries via phone and email. Responsibilities include maintaining accurate records, collaborating with teams, and delivering outstanding customer experiences.

Responsibilities include managing customer enquiries via phone, email, and web chat, resolving queries professionally, and maintaining customer records. Ideal candidates will have 1-2 years of experience in customer service, strong problem-solving skills, and the ability to handle high call volumes