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Are you an experienced Credit Controller looking to join a friendly and growing team? This is a fantastic opportunity to join a well-established organisation based in Pontypool that values precision, teamwork, and clear communication. You'll play an important role in managing the company's credit function, supporting cashflow, and maintaining excellent relationships with both customers and colleagues. What you'll be doing Managing customer accounts and ensuring payments are made in line with agreed terms. Proactively contacting clients to follow up on overdue invoices by phone and email. Keeping clear, accurate records of all communications and payment arrangements. Verifying invoices and resolving any issues or discrepancies with customers or internal departments. Working closely with colleagues in the finance team to produce reports and assist with credit-related admin tasks. Maintaining a professional, customer-focused approach while managing debt recovery. Assisting with account and payment queries, and providing cover for payment allocations when required. Escalating high-risk accounts to senior team members when necessary. What we're looking for A proven background in credit control and experience recovering overdue payments. Strong analytical abilities with an eye for detail and accuracy. Exceptional communication and negotiation skills - able to balance firmness with professionalism. Organised and team-oriented, with the confidence to build relationships across departments and with external clients. What's on offer? Competitive salary aligned with your experience 33 days' holiday (including bank holidays) Early finish every Friday at 1:00 PM Supportive and friendly finance team culture Excellent training and career development opportunities Study support available for further qualifications Apply now or contact Luke at Brook Street Cardiff for more information Brook Street NMR is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

Depot Manager - Plant / Tool Hire Newport Competitive Salary + Bonus + Company Car / Car Allowance A well-established and rapidly growing plant and tool hire business is looking for an experienced Depot Manager to lead operations at its busy Newport depot. With a strong reputation for service and ambitious expansion plans, this is a great opportunity for a motivated manager to take ownership of a depot, drive business growth, and develop a high-performing team. If you have experience managing a busy hire depot, branch, or operational team and enjoy building relationships with customers while growing revenue, this could be the perfect next step. The Role As Depot Manager, you will be responsible for the overall performance of the depot, ensuring high service standards while driving sales and operational efficiency. Key responsibilities include: Managing the day-to-day operations of the depot and leading the team Ensuring excellent service delivery and customer satisfaction Identifying and developing new business opportunities Driving revenue growth and depot performance against targets Supporting, coaching and developing your team Building strong relationships with existing and new customers About You We're looking for a driven and commercially focused manager who thrives in a fast-paced operational environment. You will ideally have: Experience managing a depot, branch, or operational team A background in sales, business development, or commercial growth Proven ability to meet and exceed targets Strong communication and leadership skills A highly organised and proactive approach A passion for delivering excellent customer service Experience within plant hire, tool hire, construction equipment, or a similar sector would be highly advantageous. What's on Offer Competitive salary Quarterly bonus / commission structure Company car or car allowance 34 days holiday (including bank holidays) Loyalty bonus scheme Group life insurance Pension scheme Birthday gift Employee perks platform This is an exciting opportunity to join a growing business with strong career progression opportunities. Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

Job Title: Continuous Improvement (CI) Co-ordinator Salary: £26,000 per annum Location: Office-based, Monday-Friday Hours: 37.5 per week Working Hours: Mon-Thurs: 08:00-16:00 Friday: 07:30-15:30 The Role This permanent position reports to the Head of Customer Excellence and supports continuous improvement activity across the Customer Experience (CX) function. You will work closely with Customer Service and Customer Operations teams to review current processes, identify improvements, and help implement practical, customer-focused changes. Key Responsibilities Identify and improve ways of working across CX. Maintain clear and up-to-date process documentation. Lead improvement initiatives from idea through to implementation. Act as a central contact for improvement activity, tracking actions and outcomes. Provide operational support (e.g. customer service/admin tasks) during busy periods. Share progress updates and recommendations with stakeholders. About You Experience in customer service or customer operations. Some exposure to projects or process improvement work. Strong organisation and administrative skills. Confident using Microsoft Office (Word, Excel, Outlook). Proactive, detail-oriented, and customer-focused. To be considered for this role, please upload your CV or contact Naomi on (phone number removed). Vibe Recruit is acting as an Employment Agency in relation to this vacancy

Brook Street is working with a growing client that is seeking a Dutch Speaking Customer Service Advisor on a Full-Time, Permanent basis. This is a fully office based in Newport Mon-Fri 9-5. Main duties: To answer incoming enquiries from native Dutch speakers. To advise customers over the telephone on products & services. To enter data into online database and keep information updated. To comply with all necessary compliance & regulations. Knowledge, skills, abilities and experience: Native/Fluent Dutch Speaker IT Skills Excellent verbal and written communication skills Company Benefits: Free on site parking Pension Hybrid working Regular salary reviews Training and development - Progression opportunitiesBrook Street NMR is acting as an Employment Agency in relation to this vacancy

Brook Street is working with a growing client that is seeking a Danish Speaking Customer Service Advisor on a Full-Time, Permanent basis. This is a fully office based in Newport Mon-Fri 9-5. Main duties: To answer incoming enquiries from native Danish speakers. To advise customers over the telephone on products & services. To enter data into online database and keep information updated. To comply with all necessary compliance & regulations. Knowledge, skills, abilities and experience: Native/Fluent Danish Speaker IT Skills Excellent verbal and written communication skills Company Benefits: Free on site parking Pension Hybrid working Regular salary reviews Training and development - Progression opportunitiesBrook Street NMR is acting as an Employment Agency in relation to this vacancy

Are you an experienced Credit Controller looking to join a friendly and growing team? This is a fantastic opportunity to join a well-established organisation based in Pontypool that values precision, teamwork, and clear communication. You'll play an important role in managing the company's credit function, supporting cashflow, and maintaining excellent relationships with both customers and colleagues. What you'll be doing Managing customer accounts and ensuring payments are made in line with agreed terms. Proactively contacting clients to follow up on overdue invoices by phone and email. Keeping clear, accurate records of all communications and payment arrangements. Verifying invoices and resolving any issues or discrepancies with customers or internal departments. Working closely with colleagues in the finance team to produce reports and assist with credit-related admin tasks. Maintaining a professional, customer-focused approach while managing debt recovery. Assisting with account and payment queries, and providing cover for payment allocations when required. Escalating high-risk accounts to senior team members when necessary. What we're looking for A proven background in credit control and experience recovering overdue payments. Strong analytical abilities with an eye for detail and accuracy. Exceptional communication and negotiation skills - able to balance firmness with professionalism. Organised and team-oriented, with the confidence to build relationships across departments and with external clients. What's on offer? Competitive salary aligned with your experience 33 days' holiday (including bank holidays) Early finish every Friday at 1:00 PM Supportive and friendly finance team culture Excellent training and career development opportunities Study support available for further qualifications Apply now or contact Luke at Brook Street Cardiff for more information Brook Street NMR is acting as an Employment Agency in relation to this vacancy

Brook Street is working with a growing client that is seeking an Italian Speaking Customer Service Advisor on a Full-Time, Permanent basis. This is a fully office based in Newport Mon-Fri 9-5. Main duties: To answer incoming enquiries from native Italian speakers. To advise customers over the telephone on products & services. To enter data into online database and keep information updated. To comply with all necessary compliance & regulations. Knowledge, skills, abilities and experience: Native/Fluent Italian Speaker IT Skills Excellent verbal and written communication skills Company Benefits: Free on site parking Pension Hybrid working Regular salary reviews Training and development - Progression opportunitiesBrook Street NMR is acting as an Employment Agency in relation to this vacancy

Finance Administrator (Part-Time) 16.5 hours per week | Flexible across 2-3 days | Location - Newport Department: Accounts | Reporting to: Accounts Supervisor We are looking for an experienced Finance Administrator to join a fantastic team on a part-time basis. This is a flexible role offering 16.5 hours per week, worked over 2 or 3 days. Key Responsibilities: Purchase and Sales Ledger duties Invoice processing Accounts Payable and Accounts Receivable support Cash book entries Data entry and record maintenance Maintaining organised filing systems General office administration as required About You: Previous experience in a finance or accounting environment (essential) Proficient in Microsoft Office Experience with electronic accounting/finance systems Strong attention to detail and data accuracy Able to work independently and as part of a team Good communication and customer service skills If you are organised, proactive, and looking for a flexible part-time finance role, we'd love to hear from you. Please upload your CV or contact Naomi on 07506 949615. Vibe Recruit is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

Job Title: Labourer Pay: £12.21ph Location: Pontypool Start Date: Immediate Shift: Monday to Friday, 7am - 3:30pm Additional Information: Must have construction experience Contract: Ongoing, with temp-to-perm opportunities JDR Recruitment are currently looking for reliable and hard-working Brick Cutting Operatives to join our client's team based in Pontypool . This is a great opportunity for long-term work with the potential to go permanent. The Role: Responsible for setting, operating and day-to-day maintenance of brick cutting machines and effective brick cutting processes, through manual or mechanical means and operating an effective and safe brick bonding process. Working as part of a team to achieve daily output targets and contributing towards maximising profitability and growth in line with company vision and values. Optimise effective plans and processes to produce the right quality, quantity and timely results. Represent the department in areas of productivity, health & safety, quality, maintenance and storage. Key Responsibilities and Accountabilities: Achieve the required daily targets set by the Team Leader. Contribute towards the continuous improvement of the Company by communicating areas for process improvement. Responsible for carrying out relevant safety working area and machine checks at the start of each shift Responsible for producing quality products, safely and to timescales set by the Team Leader. Responsible for ensuring sufficient stock of raw materials, consumables and essential spare parts and reporting low levels to Team Leader. Responsible for checking working progress to brick type, customer specification, engineering drawings and job sheets. Responsible for producing work to quality standards and signing relevant job sheets for QA purposes. Responsible for mixing glue according to manufacture recommendations and pigment to achieve colour match. Responsible for producing work to quality standards and signing relevant job sheets for QA purposes. Responsible for completing all paperwork clearly and on time. Responsible for maintaining accurate records relating to production output, mechanical repairs and breakdown. Report to Team Leader jobs which are near completion Assist other cutting/bonding team members as required and build good working relationships with all members of staff. Ensure all jobs are labelled clearly at all times. Leads by example in Health & Safety practices and standards, including housekeeping of working area and stockyard. Ensure PPE is worn at all times. Responsible for mechanical and manual handling devices, to ensure good working order and defects are reported to the Team Leader. Responsible for ensuring equipment is stored in the correct place and that daily maintenance and cleaning disciplines/ rota's are completed. Participates in staff meetings, working groups, training programmes and periodic departmental risk assessments. Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team. Contribute towards the smooth running and continuous improvement of the organisation as a whol Knowledge, Skills and Experience Health & Safety Knowledge and experience of reading engineering drawings Experience of production and modern manufacturing methods Experience of basic mechanical maintenance Technical industry knowledge Experience of delivering results Communication Skills Time Management Skills Organised, methodical and efficient - pays attention to detail, complete finisher Construction Experience The Benefits: Immediate start Weekly pay Competitive hourly rates Ongoing full-time work Temp-to-perm opportunity Long-term job stability Free on-site parking JDR Recruitment is acting as an Employment Business in relation to this vacancy. JDRNewport We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected. JDR is acting as an Employment Business in relation to this vacancy. TPBN1_UKTJ

Food Production Operative (Full time Position) We are looking for several Food Production Operatives to work in a large food production and distribution site in Rogerstone, Newport NP10 9SA. Your work rota: Days :- 07:30 -15:30 or 07:00 -17:00 or 06:00 - 18:00 Nights :- 23:30 -07:00 or 23:30 - 07:30 or 18:00 - 06:00 We are looking for candidates who can commit to full time hours. The role is full time at least 30hrs per weekYour pay rate as a Food Production Operative: Standard Days: £12.21 Standard Nights: £12.37 Some of the benefits you will gain while working as a Food Production Operative: Immediate start No experience is needed Temp to perm opportunity Onsite staff shop Weekly pay Free Parking Subsidised canteen Accessible by bus (X15 from Newport) or train (Rogerstone train station) As a Food Production Operative, you will be working within a food production environment, and your duties will be as follows: Packing of customer product as per required specification Basic Quality checks of product General production duties Some lifting of product Maintain high levels of housekeeping and ensure food hygiene is adhered to To work effectively and safely in line with H&S requirements This is a fast-moving environment, all team members must work whilst maintaining the highest standards of cleanliness, safety, and compliance within the hygiene regulations at all times General Duties outlined by your shift supervisor As a Food Production Operative, you will have the following skills and experience: Able to start immediately and are looking for long-term work Previous food production experience is not needed Able to work up to 12 hours per shift You will be able to travel to NP10 9SA ctrg have partnered up with the Company Shop, which will enable our staff and colleagues the opportunity to access their membership scheme free of charge. You can gain access to discounted food at up to 70% off the recommended retail price. We're a Flexible Pay Employer that offers Wagestream. The money management app lets you choose when to get paid, put money aside each month, get discounts on your shopping, check your benefits entitlement, and much more. We provide equal employment opportunities (EEO) in all our employment practices to all employees, temporary workers, and applicants for employment without regard to age, gender reassignment, married or civil partnership, pregnancy or maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation. Click APPLY NOW for an immediate start as a Full-TIme Food Production Operative! Challenge TRG is acting as an Employment Business in relation to this vacancy

Finance Administrator (Part-Time) 16.5 hours per week | Flexible across 2-3 days | Location - Newport Department: Accounts | Reporting to: Accounts Supervisor We are looking for an experienced Finance Administrator to join a fantastic team on a part-time basis. This is a flexible role offering 16.5 hours per week, worked over 2 or 3 days. Key Responsibilities: Purchase and Sales Ledger duties Invoice processing Accounts Payable and Accounts Receivable support Cash book entries Data entry and record maintenance Maintaining organised filing systems General office administration as required About You: Previous experience in a finance or accounting environment (essential) Proficient in Microsoft Office Experience with electronic accounting/finance systems Strong attention to detail and data accuracy Able to work independently and as part of a team Good communication and customer service skills If you are organised, proactive, and looking for a flexible part-time finance role, we'd love to hear from you. Please upload your CV or contact Naomi on (phone number removed). Vibe Recruit is acting as an Employment Agency in relation to this vacancy

Customer Service Advisor - Leeds/HybridDo you excel at analysing financial information and turning it into clear, practical guidance for clients? Can you balance empathy with objectivity while helping people navigate challenging financial situations? Are you confident communicating with clients and

Support customers with delivery queries and updates. A genuine interest in helping customers. Experience in customer service or logistics is helpful but.

Experience working with customer complaints and problem solving. Retentions Advisor, Customer Service Advisor, Complaint Hander, Account Manager, Po. UK services, and delivering high-quality responses to customers and members of the public.

Previous experience in customer service or claims handling is an advantage, but not essential. Dutch Speaking Customer Service Advisor. Are you a fluent Dutch speaker with a passion for customer service? This is a great opportunity to join a dynamic and growing international organisation in a key su

Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: 35 hours per week, Monday to Friday, between 7am - 6pmManpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, CapgeminiIn this role, you will be the first point of

CCP are delighted to be working with a well-established and growing brand based in Romsey (Southampton), who are looking to recruit a Fluent German Speaking Customer Service Advisor to support their rapidly expanding business. German Customer Service Advisor - 6-Month FTC Salary: £26,500 - £30,000

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Job description:Metered Customer Service Advisor - 24 Month SecondmentHello! Thanks for stopping by.

Whether you are looking to build your career in customer relations or seeking a flexible remote opportunity, we provide the platform for you to thrive. This is a work-from-home opportunity ideal for individuals who have excellent communication skills, a passion for problem-solving, and a desire to r

Key responsibilities of a Customer Service Advisor. Outstanding customer service skills. Benefits for a Customer Service Advisor.

Simple Recruitment is looking for a Customer Service Advisor for a temporary opportunity with our client in Radstock. Acting as the first point of contact for customers via phone and email, managing shared inboxes, logging service requests, and responding promptly to enquiries. Resolving customer qu

Working as part of a busy customer service team, you'll be provided with all the training you need to "jump on" the phones, and help house owners and tenants, commercial landlords and industrial property owners and developers, with a range of queries and updates on repairs that are being / need to b

Come and Join the Team of Excellence -Customer Service Advisers needed !!.

We’re on the lookout for a Customer Service Advisor who brings energy, empathy, and a passion for creating outstanding customer experiences. Following up on enquiries, maintaining accurate records, and creating repeat and referral business through great relationships. Experience in a customer serv

We are seeking customer service advisors to join our frontline customer team. Simple, straightforward customer service role.

You’ll be the first point of contact for the customers, and you will be expected to deliver a great experience to every customer you speak with. Provide an excellent customer service experience for all customers via phone. You’ll take ownership of each situation, asking the relevant questions, l

Skills and Experience required for the Customer Service Advisor position:. Previous experience within a customer-facing role (e. This Customer Service Advisor role is the ideal place to start - full training is provided, so no office experience is needed(!).

We are excited to offer an opportunity for a proactive and customer-focused individual to join our office team as a Customer Service Advisor at our Lake Superstore. Building and maintaining strong customer relationships through open and effective communication. As one of the Isle of Wight’s go-to

Providing customer service for clients calling into the office. At least one year in a customer service role, ideally within an office setting. Working with at least one other member of staff, you will be providing support to our clients (restaurants) and their customers through means of telephone,

As you can understand, some calls you answer could involve complexities or vulnerable and distressed customers, so our in-depth 4 week training period will ensure you’re confident to provide the best solution to every customer, every time. Showing our customers, they’re valued by understanding t

Key responsibilities include communicating with customers about repairs, managing job cards, and liaising with insurance companies. This family-run environment values high performance and excellent customer service. The ideal candidate will be customer-focused and have experience in the automotive s

A recycling and renewable energy firm in Newport is seeking a Customer Service Advisor to join their supportive team. In this office-based position, you'll provide exceptional service by managing customer inquiries through phone and computer systems. Ideal candidates have prior experience in custome

Working as part of a busy customer service team, you’ll be provided with all the training you need to "jump on" the phones, and help house owners and tenants, commercial landlords and industrial property owners and developers, with a range of queries and updates on repairs that are being / need to

Working to agreed KPIs with positive and proactive customer-focused attitude. Deliver high quality customer service & care, in line with the expectations of a leading private healthcare business. Demonstrate excellent communication, interpersonal and relationship building skills.

Naturally adept at commercial service, you have a strong customer relationship and an appetite for numbers and challenges. Are you passionate about helping others and providing exceptional customer experiences? Why not lend your skills to an international company dedicated to money exchange and tran

A growing UK business is seeking a Customer Service Advisor to be the first point of contact for customers. Responsibilities include greeting visitors, managing the logistics of courtesy cars, and ensuring positive customer experiences. The ideal candidate will have excellent communication skills, a

Responsibilities include managing customer queries, maintaining accurate records, and building relationships. A local furniture store in Newport is seeking a Customer Service Advisor to join their office team. The ideal candidate should possess strong communication skills and a customer-focused mind

You will have the passion to deliver an excellent customer service experience and the ability to quickly establish and build rapport with our customers. Previous experience in a customer service role, ideally working to key targets to deliver customer satisfaction and sales objectives. You will be w

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To update customer records and liaise with customer relatives as required. To actively take an interest in the products we sell and promote the benefits of WFF healthy and nutritious meals to all our customers. Responsible for the taking of telephone / internet orders and making outbound calls to cu

The role requires delivering excellent customer service, managing vehicle maintenance bookings, and coordinating with various departments. Candidates should possess strong communication and organizational skills, with previous customer service experience preferred.

Other organisations may call this role Customer Service Executive, Customer Service Assistant, Customer Service Rep, Customer Support Advisor, Customer Support Representative, Customer Care Advisor, or Customer Service Administrator. As a Customer Service Advisor at our Newport depot, you’ll help

Working inCustomer Service , your job will be to show our existing customers why the EE family is the right one for them. This is customer service, so lets keep it simple. Would you love working in customer service? Do you want unlimited earning potential with a super simple, uncapped bonus scheme ?

A recruitment agency is looking for a Customer Service Advisor to handle inbound and outbound calls. Applicants should have experience in customer-facing roles, a professional telephone manner, and the ability to learn new IT systems quickly.

As a customer service adviser, you will be helping our customers, dealing with new and existing policies. You will use your organisational skills in a kind and empathetic way, ensuring our customers are cared for at every step of the way. Provide proactive solutions to our customers including any up

A leading banking institution is seeking a Banking Representative in Southend to deliver exceptional customer service and build strong customer relationships.

Supporting distressed customers with empathy and efficiency. Keeping customers informed about claim status both verbally and in writing. We offer a range of BPM services in finance and accounting, procurement, customer interaction, and human resources, tailored to address each client's unique challe