Offres customer relation à OxfordCréer des alertes d'emploi

Job Title: Multi Skilled Shift Engineer (Electrical Bias) Working for a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Multi Skilled Shift Engineer (Electrical Bias) to join the team located in Oxford. The job purpose is to carry out planned preventative maintenance, reactive works to building plant, equipment and systems in accordance with agreed service levels, undertake small installation works and respond to site engineering emergencies. Key Tasks Ensure that routine maintenance is carried out to all electrical / Mechanical systems to meet and exceed expectations, and agreed service level agreements. Carry out reactive repairs on all systems as required calling relevant sub-contractors as required. Carry out all PPM maintenance as per the instruction set provided within Concept. Reporting of all PPM defects via KPMG defect process and liaise with the supervisor of defect requirements. Ensure weekly equipment reports are updated with any change in status of equipment. Liaise with sub-contractors as required for repairs / quotations, monitoring performance of sub-contractor personnel. Ensuring works have been undertaken correctly and work area has been left in a satisfactory condition. Sign off completed PPM and reactive tasks via your PDA in line with KPMG policies and procedures in a timely manner. Ensure a professional image of the company is presented to clients and visitors, and ensure excellence in customer service is delivered and promoted at all times. Establish and maintain a good working relationship with the client representative and clients personnel. Ensure the provision of a safe & healthy working environment, and ensure compliance with all company policies and procedures, as well as client site policies, procedures and working arrangements, as required. To accurately maintain the site logs and associated paperwork. To be involved in call out rota if applicable Understand and maintain the all systems on site Liaise and work with other trade engineers to ensure electrical issues on all systems are attended to and resolved within SLA agreements Ensure a professional image of the company is presented to clients and visitors, and ensure excellence in customer service is delivered and promoted at all times. Ensure that professional and technical skills are maintained through a commitment to personal development and life-long-learning. Person Specification Skills A good basic education is essential, with good written and spoken English and basic mathematical skills. Recognized Electrical Qualification C&G 17 th Edition in Electrical Installations C&G Test and Inspection Knowledge Good knowledge of various Building electrical systems and working to Planned Preventative Maintenance Regimes Current and relative knowledge of BS in relation to electrical systems on site Emerg ltg/Fire alarm/ power/BMS etc. Experience Previous working with structured PPM delivery Experience of working with business critical equipment Working within customer focused role. Previous working within health and safety led role Experience of electrical systems management and paperwork Aptitude Committed to the delivery of excellent customer service Able to work under pressure Able to make sound decisions when needed Good timekeeping Must be reliable and able to work without supervision A team player Good Communication Circumstances Able to work within a call out rota Able to work shifts within the contract set up Work between the London region KPMG sites To be available for weekend and out of hours working as required. Core Competencies Competence to Deliver Communication Reliability Innovation TPBN1_UKTJ

Supervisor Reporting to: Repairs Delivery Manager Direct reports: 15 Job Purpose To lead the Roofing Team and Damp & Mould Trade Operatives in delivering safe, high-quality repairs and maintenance services. The role has a strong focus on damp and mould remediation and all working at height activities. It is responsible for day-to-day leadership, planning and resource management, and for ensuring full compliance with health and safety legislation, regulations and organisational policies across both teams. Role Specific Duties Provide visible and effective leadership to Roofing and Damp & Mould operatives, setting clear expectations, holding regular 1:1s and team meetings, and managing performance. Plan, schedule and coordinate work across both teams, allocating operatives, equipment and materials to achieve safety, quality, time and customer satisfaction targets. Act as the day-to-day health and safety lead for roofing and damp/mould activities, promoting a strong safety culture and maintaining zero tolerance for unsafe practices. Ensure full compliance with the Work at Height Regulations and all other relevant health, safety and building regulations, policies and procedures. Oversee, review and sign off risk assessments and method statements for roofing, damp and mould, and height-related works, ensuring they are clearly communicated and understood. Carry out regular site inspections and safety audits, addressing non-compliance promptly and implementing corrective actions. Oversee the safe erection, use and dismantling of scaffolding, towers and other access equipment, ensuring operatives hold valid PASMA, IPAF or equivalent training and use appropriate PPE. Manage damp and mould surveys and remediation works, ensuring appropriate methods and materials are used and that residents are kept informed throughout the process. Coordinate works where roofing and damp/mould activities overlap, minimising disruption and ensuring safe, efficient delivery. Use PDA/job management systems and Microsoft tools to update jobs, monitor progress and provide accurate information for reporting and performance monitoring. Act as an escalation point for complex resident issues or complaints relating to roofing or damp/mould works, resolving matters professionally and promptly. Liaise with internal teams and external contractors (such as scaffolding providers and specialist contractors) to ensure work is delivered safely, efficiently and in compliance with requirements. What You Will Need to Have Proven supervisory experience in repairs, maintenance, roofing, construction or a similar operational environment. Experience of leading teams, managing performance and handling difficult or sensitive conversations. Strong practical knowledge of working at height safety requirements and site management. A clear commitment to health and safety, including experience of risk assessments, method statements, site inspections and incident follow-up. Excellent planning and organisational skills, with the ability to manage multiple workstreams and competing priorities. Strong communication and interpersonal skills, with the ability to build effective relationships with residents, colleagues and contractors. Good IT skills, including Microsoft Office, Teams and PDA/job management systems. Full UK driving licence. Desirable PASMA and/or IPAF certification. Working at Height and Asbestos Awareness training. First Aid at Work qualification. IOSH Managing Safely, NEBOSH or a similar health and safety qualification. Formal supervisory or management training or qualification. Successful candidates will be subject to a basic DBS check. No role profile can cover every issue which may arise within the post. The postholder will be expected to carry out other duties from time to time that are broadly consistent with those described above. If you are interested in this position please apply or if you would like to have a confidential chat please call Josh Fenn at Fortus Recruitment Group. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer INDJF

Installations Engineer (Field & Office Based) South Oxfordshire (easy access required) Circa £36,000 + Company Vehicle Full-Time | Monday-Friday ________________________________________ The Opportunity We're recruiting for an experienced Installations Engineer to join a growing and well-established organisation within the vending and beverage solutions sector. This is a fantastic opportunity for a motivated engineer looking for a varied, hands-on role within a busy service environment, offering long-term career development and progression. You'll play a key role in delivering first-class installations and technical support, ensuring equipment is installed, commissioned, and operating to the highest standards. ________________________________________ Key Responsibilities Installations & Field Work * Install, relocate, and decommission vending equipment at customer sites * Carry out site surveys ahead of installation * Complete pre-delivery inspections (PDI) prior to dispatch * Liaise directly with customers on-site, ensuring a professional service * Record opening and closing meter readings accurately * Complete all job-related documentation and obtain customer sign-off * Report back to the office upon completion of works Workshop & General Duties * Prepare and configure equipment prior to installation * Maintain tools, equipment, and vehicle stock levels * Ensure compliance with Health & Safety standards at all times * Liaise with internal departments where required * Identify and report customer issues or potential risks to business * Highlight potential new business opportunities to the sales team * Maintain a professional company image at all times ________________________________________ What We're Looking For * Minimum 4 years' experience as a Service/Installation Engineer within the vending industry * Experience working with equipment such as Evoca, Coffetek, Crane, Aqua Libra, Rex Royale, Borg & Overström, or Cimbali (highly desirable) * Strong understanding of mechanical, electrical, and/or plumbing systems * Excellent organisational skills and attention to detail * Strong customer-facing communication skills * Ability to work independently and as part of a team * Comfortable working under pressure and to deadlines * IT literate (Microsoft Word & Excel) * Full UK Driving Licence (clean) ________________________________________ What's on Offer * Salary circa £36,000 * Company vehicle provided * Stable, growing business with strong reputation * Varied role combining field and workshop-based work * Opportunity for career progression within the service function ________________________________________ Location Candidates must have easy access to South Oxfordshire, with regular travel to customer sites as part of the role. ________________________________________ Apply Now If you're an experienced vending engineer looking for your next challenge in a dynamic and growing environment, we'd love to hear from you. Mandeville is acting as an Employment Agency in relation to this vacancy

Role Overview This role is responsible for overseeing the day‑to‑day Accounts Payable and Accounts Receivable functions, leading a small finance operations team, and ensuring robust financial controls, efficient processes, and strong stakeholder relationships. The position plays a key role in improving operational efficiency, maintaining ledger integrity, and supporting timely cash flow. Contract - 3 months (possible extension) Location - OX14 Onsite. Pro rata pay - £42,000 Key Responsibilities Team Leadership & Management Supervise, support, and develop finance team members, ensuring high performance and adherence to deadlines. Establish and embed a structured monthly timetable covering invoice processing, payments, bank reconciliations, and remittance advice. Support relationship building with key suppliers and internal stakeholders. Drive a culture of continuous improvement across systems, processes, and ways of working. Accounts Payable Oversight Oversee supplier accounts, reviewing key balances and supporting the resolution of historical discrepancies. Plan, manage, and execute structured payment runs to ensure all valid invoices are captured and paid accurately and on time. Ensure correct matching of purchase orders, invoices, and receipts in line with company controls. Monitor supplier accounts, resolving escalated queries and maintaining strong working relationships. Manage and review supplier payment terms in line with business requirements. Accounts Receivable Oversight Manage the credit control function to ensure timely and effective cash collection. Review aged debt reports and actively reduce overdue balances. Handle escalated customer queries, disputes, and historical balances. Ensure the sales ledger is accurate, up to date, and well maintained. Controls, Reporting & Process Improvement Ensure compliance with internal financial controls, policies, and procedures. Lead Accounts Payable and Accounts Receivable activities as part of the month‑end close process. Identify, recommend, and implement process improvements to increase efficiency and accuracy across finance operations. Additional Responsibilities Assist with reconciliation of other balance sheet control accounts to monthly trial balances. Support ad‑hoc projects and undertake additional duties appropriate to the role, as required by the Finance Manager. Role Requirements Skills & Experience Strong IT skills, including advanced Excel, Microsoft Word, and ERP/finance systems, with experience of reporting and workflow management. Excellent attention to detail with the ability to oversee and validate high‑volume transactional data. Strong analytical skills with a proactive approach to identifying issues, trends, and improvements. Proven organisational and planning skills, including workload prioritisation for both self and team. Demonstrated ability to lead, motivate, and support team members. Solid understanding of accountancy principles, particularly within Accounts Payable and Accounts Receivable. Ability to take ownership of outputs and ensure deadlines and service standards are consistently met. Sound judgement, with confidence to escalate risks or issues appropriately. Good understanding of data integrity, financial systems, and internal controls. Strong communication skills, with the ability to engage professionally with stakeholders at all levels, including senior management. Experience supporting multi‑site or international operations, including awareness of differing processes, currencies, or time zones, is desirable.If you are interested, please contact to find out more. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy

Registered Manager Location: Sutton Courtenay, OX14 4UA Salary: £30,000-£45,000 per annum, pro rata, depending on experience Contract: Full-time, Permanent. Part-time and flexible working arrangements available Benefits: Company pension, on-site parking, referral programme About the company: Since 1994, we have been delivering the highest quality live-in care and home care services with kindness, compassion, and dignity at the heart of everything we do. Our mission is to enable individuals to remain safe, comfortable, and independent in the familiarity of their own homes, while receiving the support they need to live well. Happiness and wellbeing are central to our values. Our highly trained Home Helpers Care Team is dedicated to providing exceptional, person-centred care and making a meaningful difference in the lives of those we support every day. Job Role: We are seeking a Registered Manager to efficiently manage the day to day running of the business. You will have specific responsibility for ensuring compliance with regulatory bodies including the Care Quality Commission. Provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely. Key Responsibilities: Be responsible for the safe delivery of the service in line with legislative requirements and company policy and procedures Aim for the highest possible rating with the Care Quality Commission. Ensure full and accurate records and reporting systems are maintained in accordance with legal requirements. Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements Promote the rights of each customer and keep their wishes at the centre of their care and support Overseeing the work of all other staff members to ensure effective care, reporting, administration, recruitment, induction and training Identify ongoing training needs and ensure staff are up to date with current best practice Ensure there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times. Participate in the growth and development of the business. Be prepared to work flexibly to ensure the safe delivery of the service Manage and take part in the On Call duty rota. Knowledge, Skills & Experience: Must have NVQ Level 5 in Leadership and Management for Health and Social Care. Minimum 3 years in Care Managers position. Excellent understanding of the principles of high-quality person-centred care and support and non-discriminatory care practice Good understanding of the regulatory responsibilities of a Registered Manager and the law relating to domiciliary care services including meeting the requirements of the Care Quality Commission. Knowledge of how to recognise abuse and safeguarding procedures Knowledge of health and safety matters in relation to homecare services and risk management Understanding of systems to maintain confidentiality in relation to customers, staff and the business Commercially mindful of growing the business, whilst not compromising on health and safety and compliance requirements. If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today, forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please. TPBN1_UKTJ

Air Personnel are delighted to be supporting their client based at Kidlington Oxford Airport for the role of Commercial Manager Description/Overall purpose of the Job of the Commercial Manager Our client is seeking a results-driven and commercially astute Commercial Manager to join our dynamic Commercial Business team. This is a unique opportunity to gain unparalleled exposure to the commercial business of a leading aerospace company. The Commercial Team is responsible for driving the successful execution of contracts associated with the Sale & customisation, retrofit, training, MRO and Support & Services for our civilian and military customers. In addition, you will be a key partner to the Offers Manager, providing critical support on contractual setups, including the negotiation and refinement of Terms & Conditions (T&Cs) during complex bidding processes. This pivotal role necessitates seamless collaboration across various departments such as, but not limited to, Sales, Design, Production, Maintenance, Material Management and Finance, as well as other entities. Your primary responsibilities will include for the Commercial Manager: Lead the commercial and contractual management of key governmental and military contracts, ensuring full compliance with National and UK MoD regulations, including the Procurement Act 2023, the Defence and Security Public Contracts Regulations (DSPCR), and the Single Source Regulations (SSRO). Prepare and manage all contractual report, such as SSRO-mandated reports, Contract Pricing Statements (CPS), Contract Reporting Plans (CRP), and Final Price Adjustments (FPA), for submission to the Governmental bodies. Proactively manage the entire contract lifecycle, overseeing all key deliverables, milestones, and payment schedules with a particular focus on managing allowable costs, contract profit rate (CPR), and cash flow for SSRO contracts. SDerve as the primary commercial point of contact for the UK MoD customer, expertly leading the negotiation and execution of all contract amendments, change orders, and managing all contractual customer reporting requirements. Confidently represent commercial interests in all internal and external stakeholder meetings, effectively communicating and defending the company’s position within a regulated procurement environment. Actively contribute to the continuous improvement of the Contract Management methodology, including these in relation to SSRO best practices and compliance procedures. This role is a superb fit for an individual with a demonstrable passion for commercial excellence and rigorous contract execution in the Government or UK defence sector. You will need to be a meticulous and proactive problem-solver with an exceptional eye for detail and a talent for identifying and mitigating commercial risks within a highly regulated framework. A balance of autonomy and strong collaborative skills is essential for success, enabling you to engage effectively with stakeholders from the shop floor to senior leadership. Knowledge and Skills of the Commercial Manager ● A Bachelor’s or Master’s degree in Business, Law, or a related field ● Proven experience in a commercial, contract management, or a related business role, demonstrating strong commercial acumen within the defence or aerospace industry. ●Proven track record in UK Government or Defence contract management. (Note: Training on SSRO and Procurement Act 2023 regulations will be provided to candidates with limited prior exposure.) ● Demonstrable experience in leading complex contract negotiations. You must be adept at financial analysis, business case development, and managing contract profitability. ● Excellent communication and interpersonal skills, with a proven ability to influence and build robust relationships with a diverse range of internal and external stakeholders. ● Exceptional organisational and time-management skills, with a proven ability to manage multiple complex projects simultaneously and prioritise effectively to meet business deadlines. ● Excellent MS Office capabilities (Word, Excel, PowerPoint) and GSuite (GSheet, GDocs, and related applications). ● A proactive, “can-do” attitude and a flexible approach, with a talent for identifying commercial risks and developing effective mitigation strategies. ● Willingness and ability to travel occasionally to other sites in the UK, and abroad as required Essential for the Commercial Manager Desirable ● A broad understanding of the global aviation/aerospace/military industry or another high-value, complex engineering sector. ● A track record of successfully managing the full lifecycle of contracts with values exceeding £5 million. ● A strong understanding of contract law and its practical application in a commercial setting. ● Ability to work on several contracts at any one time and prioritise according to business needs ● Knowledge of UK civilian and/or military procurement processes would be a significant advantage. ● Capability to develop tools using either VBA or Appscript to automate tasks and improve reporting efficiency. Additional requirements ● Due to the nature of this position, the successful candidate must be able to obtain DBS and undergo Security Clearance. ● Applicants must meet any/all requirements of Export Compliance Regulations. ● Applicants must be able to provide proof they have the right to work in the UK. Please get in touch to find out more about this fantastic opportunity! Call Michelle for further information

Vibe Recruit is currently seeking a proactive and customer-focused Customer Support Advisor to join a dynamic Occupational Health services team. This is an excellent opportunity for someone who thrives in a fast-paced environment and is passionate about delivering outstanding customer experiences. Key Responsibilities Provide professional and empathetic support to customers via phone and email, ensuring a high-quality service experience Manage and complete bookings for Occupational Health services, guiding customers clearly through the process Coordinate clinic schedules, ensuring appointments are accurately set up and resources are effectively allocated Liaise with trusted third-party suppliers to ensure smooth delivery of services and timely clinic operations Act as a key point of contact between customers and internal teams, including Clinical and Laboratory departments Follow standard operating procedures, meeting service level agreements (SLAs) and key performance indicators (KPIs) Carry out administrative duties to support the efficient running of the service Contribute to wider team objectives and support additional tasks where requiredSkills & Experience Educated to national standards Excellent written and verbal communication skills Previous experience in a customer service role (desirable) Strong IT skills, including Microsoft Word, Excel, and Outlook Experience with Salesforce (desirable) Background in a service provider environment (preferred) Strong problem-solving abilities Ability to prioritise workload and meet deadlines Customer-focused with a commitment to qualityCore Competencies Customer Obsessed: Dedicated to delivering exceptional service and exceeding expectations Pioneering: Open to supporting continuous improvement initiatives Achieving: Driven to meet and exceed performance targets and KPIs Caring: Supportive team player focused on positive outcomes Enduring: Committed to long-term service excellence and customer retentionWhy Apply? Opportunity to join a supportive and collaborative team Develop your skills in a growing and essential industry Be part of a business that values customer care and continuous improvementWorking hours - Monday to Friday 9am - 5pm - Monthly paid For more information please call Gemma at Vibe on (phone number removed) or click apply to be considered for this position Vibe Recruit is acting as an Employment Business in relation to this vacancy

We are hiring METER READERS in your postcode now; no experience is required. Are you looking for Full Time work, close to home? Do you like working in an active outdoor role? Do you want to take control of your schedule and work flexibly? If the answer is yes, then this could be the role for you. As a Meter Reader you will be responsible for collecting data from gas, electricity & water meters for both commercial and residential properties. You will update meter reads accurately throughout the day on your handheld device, also entering the details on a handheld device at each location and providing excellent customer service. What we offer: · £13.49 per hour basic pay (weekly payment) · Weekly Hours 40 - 45 hours a week with flexible start and finish times Monday - Friday (occasionally Saturday) between 8am - 8pm. · £27,000 to £30,000 average annual earnings. · Bonus scheme with earnings up to £1000 monthly. · Overtime rates (£16 - £25) at manager's discretion. · Business expenses reimbursed. · Company pension enrolment. · No previous experience required. · Progression and promotion opportunities for higher earnings. · Up to 28 days holiday per year (on an accrual basis). · Full uniform and PPE provided. · Company car. · Full training will be provided. What will you need: · Full UK Driving Licence - Minimum 1 year, maximum 6 points, NO DR Offences - (driving license is not required in some areas in London) Physically fit and have no issues with bending in tight spaces, lifting or kneeling, climbing stairs, crouching, and walking on average 4-5 miles a day. Happy to work in all weather conditions. Clear DBS check (no unspent criminal convictions) Credit Report check (No county court judgements, IVA, debt relief orders recorded for the last 6 years) 5 years employment history. Previous Customer Service experience (preferred not essential) Duties: Retrieving data from domestic, commercial, and industrial sites for Water, Gas and Electric Meters, full training will be given.· Carry out visual inspections of associated metering equipment. Charge Point Surveys. Drive and motivation to work in an independent role. Friendly personality with a professional approach to work. Adhering to Health and Safety guidelines at all times.Training: Training is 1 week and will be both classroom-based and field-based with an experienced meter reader, so you get to see the job through a professional's eyes. If interested, please click apply to get started. Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

Jark Stevenage are urgently recruiting for FULL TIME - ONLINE CUSTOMER SERVCIE ADVISOR An exciting career opportunity has arisen for a Full Time, Online Customer Service Advisor to join our clients team and be part of our online operation based in Biggleswade to help assist in the day to day runnin

We're Hiring! Contact Centre - Customer Service Advisor - On-going Temp role Bristol - Old Market Full-time, 40 hours per week Monday-Friday, 08:30-17:00 1 in 4 Saturdays (8:00-16:30) - paid at time and a half OR take a day off in the week! Bring your customer service experience to a team where

An exciting opportunity for a Customer Service Advisor / Customer Support Agent to deliver high-quality customer service and technical support within a hybrid contact centre, providing professional, empathetic and solution-focused support to customers. We have a fantastic new job opportunity for a C

To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. A real willingness to help a customer with their challenge. We are recruiting for a permanent German & English Bilingual Customer Service Advisor to s

Handling customer enquiries and providing a high level of service throughout. Previous customer service or sales administration experience would be beneficial, but is. Customer Service / Sales Administrator.

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Home Connections role with EE.

The ideal candidate will have strong organizational and communication skills, and will be responsible for sourcing vehicle parts, managing stock levels, and providing excellent customer service.

Are you passionate about helping others and providing exceptional customer experiences? Why not lend your skills to an international company dedicated to money exchange and transferring money for a better world? Join Interchange, a Western Union Master agent, as a Customer Service Advisor. Naturally

Customer-oriented, enthusiastic, courteous, assertive, and motivated to take charge of both customer engagement and problem resolution. Customer Service position where technical skills and troubleshooting were required (preferably in the B2B sector). Experience within the travel, tourism, leisure, a

This is a great opportunity to work as part of a small, friendly team, promoting high-end self-storage services to customers; whilst providing excellent customer service and maintaining superb standards. Supported by an experienced management team, you will learn about effective Customer services, S

Customer Service Advisor's role:. Respond to customer inquiries via phone and email in a. Due to our expanding team and client base, we are now seeking a customer service advisor.

Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE

We are looking for a Customer Service Advisor who will provide general and technical advice to customers as required either over the telephone, e‑mail or fax. Work well as part of the customer services team ensuring the department provides an unrivalled customer experience. Deal with a range of cu

Greet and assist customers in person and over the phone. Address customer queries and concerns with empathy and professionalism. Maintain accurate records and update customer profiles.

Provide an excellent customer experience by being flexible to resolve all customer contacts within the company timescales and contribute to customer satisfaction score. Build relationships with peers and colleagues to enhance the team working environment, resolve customer problems and ensure success

We are looking for a Customer Service Advisor who will provide general and technical advice to customers as required either over the telephone, e-mail or fax, and process customer orders, handle enquiries, queries and complaints while maintaining a professional manner at all times. Deal with a range

You'll be the first point of contact for customers and a vital part of the Property and Housing Services team. This is your chance to join a collaborative team that's committed to excellent customer service and putting people first.

Our Customer Service Advisors live our customer promise - Delivered Exactly - by delighting our customers each and every time. Receive and handle all inbound, internal and external customer queries and manage through to resolution for specific customer accounts. Action all customer queries in line w

A leading customer service organization in the United Kingdom is seeking Customer Service Advisors for a permanent role. The role emphasizes ownership of customer interactions to ensure satisfaction and support.

Main responsibilities:*** Provide an excellent customer experience by being flexible to resolve all customer contacts within the company timescales and contribute to customer satisfaction score. Ideally, you'll have experience in a customer facing or customer focused position. Customer Service Advis

Own and resolve customers queries offering a solution on each call feeling empowered to leave every customer happy. This role requires excellent customer service skills and a confident telephone manner as you will be dealing with a high volume of inbound telephone queries. You will play a crucial ro

Includes new account and pricing set up, order entry and queries and internal communication with operations and sales teams* Raises manual notes for permitted scenarios and updates Manual Log* Raises credit notes adhering to the credit note request procedure* Takes payments from customers and reconc

A leading recruitment agency is seeking an experienced Customer Service Advisor for a 12-month fixed-term contract in Earlsfield. Responsibilities include managing customer inquiries, optimizing scheduling with the Central Electronic Booking system, and ensuring operational efficiency.

Our customer solutions teams play a key role not just in Warrington, but in shaping the customer experience across our UK sites. Identify opportunities to improve customer satisfaction and contribute to a strong customer‑focused culture. Act as the first point of contact for customers, providing c

The role also involves managing inbound email enquiries, building strong rapport with customers, identifying opportunities to upsell where appropriate, and consistently delivering a high standard of customer service. The role requires the ability to build and maintain positive relationships with cus

The LEGO Group is seeking a Customer Service Advisor in the United Kingdom to provide exceptional service to LEGO fans. Join us in creating an inclusive culture where innovation thrives and every customer feels valued.

To update customer records and liaise with customer relatives as required. To take an active interest in getting to know every customer and become a trusted friend. To ensure customers’ needs are met, ensuring they know how to cook, store and re-order the meals as necessary.

As a Customer Service Advisor, you will play a vital role in supporting customers during challenging times. Investigating, negotiating, and settling claims whilst ensuring a high standard of customer service. Empathise with customers, understand their needs, and guide them through the claims process

Identify opportunities to upsell and cross-sell by promoting additional products or services to meet customer needs, contributing to increased sales and customer value. Join a fantastic team showcasing your excellent customer relationships. This role is responsible for managing and exceeding custome

Exceptional Customer Service: A strong commitment to providing exceptional customer service with the customer at the heart of everything you do. Customer Support: Respond to inbound queries from customers professionally and courteously, offering assistance and guidance via phone, live chat, and tick

Provide an excellent customer service experience for all customers via phone. You’ll be the first point of contact for the customers, and you will be expected to deliver a great experience to every customer you speak with. Omega Resource Group is acting as an Employment Agency in relation to this

A major banking institution in North East England is seeking a full-time Customer Service Consultant. You will provide exceptional service by educating customers on digital platforms and ensuring their needs are met. The role requires excellent communication skills, ownership of customer inquiries,

We are seeking customer service advisors to join our frontline customer team. Simple, straightforward customer service role.

At Smith and Brock, we’re not just in the business of fresh produce, we’re in the business of people, relationships, and responsibility. We champion fair partnerships with growers, exceptional service for our customers, and a supportive, respectful environment for our team. We’re looking for a

Whether you're starting out or bringing experience from another customer service role, this is the perfect environment to learn and grow. Details of the Customer Service Advisor positions:. Skills and Experience required for the Customer Service Advisor position:.

As a Customer Service Advisor, you will play a key role in delivering outstanding customer service while supporting the operational flow of contracts between our customers and utility suppliers. In addition to customer-facing responsibilities, you will also be responsible for batching contracts to s

Lead Generator & Customer Service Advisor – Job Specification. An exciting opportunity has arisen for a Lead Generator & Customer Service Advisor to join a growing sales team. This role is responsible for delivering first-class customer service while supporting the sales function through proactive

Our Site Manager is looking to recruit an experienced and reliable Customer Services Advisor, to strengthen our dedicated and friendly customer services team who put our customers at the heart of everything they do. In this role you will be helping both internal and external customers in relation to

Previous experience using a Customer Relationship Management (CRM) system (experience with Rubixxis a bonus, but not essential as training is provided). What you enjoy most about working in a customer focused environment or where you have delivered excellent customer service. Customer Service Adviso

To update customer records and liaise with customer relatives as required. To actively take an interest in the products we sell and promote the benefits of WFF healthy and nutritious meals to all our customers. However, apart from the technical skills that are required with the role, the most import