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JOB DESCRIPTION Are you a friendly person who can warmly welcome our guests? Have you got strong communication skills? A fantastic opportunity has arisen for a club host to join our team. As front-of-house, it is essential that you are able to provide outstanding customer service and support to our guests whilst working on an array of tasks including guest check-in and administration. Previous reception experience is preferred, but not essential. Key skills and responsibilities include: Meeting and greeting all visitors in a professional and courteous manner. Good IT skills. Excellent customer service skills. A professional telephone manner. Strong communication and interpersonal skills. Being flexible and able to work a variety of shifts including night shifts and weekends. In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits �" read more details below. WHAT WE OFFER As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including: Company funded benefits • Private GP helpline., • Discount portal for popular retailers, restaurants, leisure and more., • Pension scheme., • Life assurance., • Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue., • 20% discounted gym membership., • Mental health support., • Health Cash Plan (level 1 is company funded)., • Critical illness cover., • Dental insurance., • Travel insurance., • Career development opportunities., • Genting Academy " online learning portal., • Long service awards., • Staff social fund., • Annual company Christmas present. OUR BUSINESS Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.

Salesforce Marketing Cloud Expert Our client, a mission-driven organisation in the non-profit sector, is seeking a Salesforce Marketing Cloud Expert to join their team in Manchester. This is a 1-year fixed-term contract opportunity offering a competitive salary and an excellent benefits package. As the sole Marketing Cloud expert, you'll play a pivotal role in delivering impactful campaigns and enhancing their digital marketing presence. Your Key Responsibilities and Skills • Salesforce Marketing Cloud Expertise: 4+ years of experience., • AMPscript Development, • Journey Building: Use Journey Builder to create seamless and effective customer journeys., • Automation and Email Studio, • Up to £80,000 salary, • Pension contribution, • 27 days holiday, • Car scheme Please visit our website to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Computer Futures please visit our website Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Customer Insight Analyst - Manchester/Hybrid Our client, a leading housing society, is seeking a Customer Insight Analyst to join their Analytics and Insights team. This role offers excellent flexibility with hybrid working (4-6 days per month in office) and the opportunity to work directly alongside senior leadership in a collaborative environment. This position sits within a growing Analytics and Insights team of four, focusing on the technical side of customer data analysis including statistical modelling, machine learning models, and data visualisation tools such as Power BI. You will manage extensive survey programmes, including over 1,000 customer surveys annually and transactional surveys, ensuring compliance with Tenant Satisfaction Measures (TSM) regulatory requirements. The role centres on analysing customer data and delivering insights back to the business through compelling presentations and visual storytelling. You will create customer segments to better understand tenant needs, with the ultimate goal of making tenants' lives easier through data-driven service improvements. Key Responsibilities: • Design and manage comprehensive customer survey programmes, ensuring statistical robustness and regulatory compliance with TSM requirements, • Process and analyse large datasets using statistical modelling techniques and machine learning approaches to uncover meaningful customer insights, • Translate complex data into clear, actionable insights for business stakeholders, • Create compelling presentations and visual reports, demonstrating strong storytelling abilities to communicate findings to senior leadership and operational teams, • Develop and maintain customer segmentation models, enabling the business to better understand different tenant groups and tailor services accordingly, • Work closely with the Analytics and Insights team to contribute to strategic decision-making through predictive modelling and trend analysis Essential Requirements: • Translate data and present findings with strong storytelling abilities, capable of simplifying complex analysis into actionable business insights, • Demonstrate strong presentation skills and create compelling visual narratives from data, • Experience with statistical modelling, machine learning techniques, and data visualisation tools such as Power BI, • Comfortable managing large-scale survey programmes and working with both quantitative and qualitative customer feedback data, • Strong communication skills to engage with stakeholders at all levels, including senior management Desirable Requirements: • Housing sector experience is beneficial, though candidates from retail, banking, or other customer-focused sectors with good crossover in customer insight methodologies are welcomed, • Previous experience in property development or related fields would be advantageous, • Experience with survey platforms, SQL, and advanced analytics tools would strengthen your application Location: Manchester (hybrid working - 4-6 days per month in office) Hours: 36.25 hrs per week James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.

Job Title: Quality & Compliance Manager Location: North West Salary: £45,000 - £55,000 Job Type: Permanent, Full Time An exciting and rapidly growing energy efficiency and renewables business is seeking a Compliance Manager to lead PAS2030, Trustmark and MCS compliance; you will be based in the North West, but need to be willing to travel to client sites as required. About the company: Zero Carbon Group deliver whole-house energy efficiency solutions across the North West, North East, Yorkshire and the Midlands – combining fabric-first improvements with low-carbon heating and renewable energy technologies. Purpose of the Role The Compliance Manager will shape, oversee and maintain the organisation’s compliance with PAS 2030, Trustmark and MCS (Microgeneration Certification Scheme) standards, ensuring that all installations, processes, and documentation meet regulatory requirements, industry best practices, and accreditation obligations. The role involves developing compliance processes, carrying out internal audits, liaising with certification bodies, and driving continual improvement to uphold quality, safety, and customer satisfaction. About the role and Benefits: ♦ The offices are North West based and have potential for remote working on a short term basis ♦ Site visits required ♦ Working hours are 40 hours per week (9-5pm or 8-4pm) ♦ Company Pension contribution ♦ 25 days holiday + Bank Holidays ♦ A salary of £45,000-£55,000 PA Key Responsibilities 1. Compliance Oversight ♦ Ensure ongoing compliance with PAS 2030, Trustmark and MCS standards across all relevant projects and installations. ♦ Ensure all compliance paperwork related to the installation of Energy Efficiency and Renewable measures is correctly documented in line with PAS 2030, Trustmark and MCS standards. ♦ Ensure zero compliance failures against PAS2030, Trustmark and MCS standards, due to poor or inaccurate submission of information in relation to the installation of Energy Efficiency and Renewable measures. ♦ Progress any new certifications identified by the company through to accredited status. ♦ Monitor industry regulation updates and ensure prompt implementation of required changes. 2. Auditing & Quality Assurance ♦ Conduct regular internal audits to check alignment with PAS 2030, Trustmark and MCS requirements. ♦ Prepare for and manage external audits from certification bodies, ensuring evidence and records are complete. ♦ Track non-conformances, implement corrective actions, and verify resolution. 3. Training & Guidance ♦ Provide training and guidance to staff, subcontractors, and installers on PAS 2030, Trustmark and MCS requirements. ♦ Brief new contractors and site teams on standards, documentation and photographic evidence requirements. 4. Documentation & Reporting ♦ Maintain accurate and up-to-date installation records, warranties, customer handovers, and commissioning certificates. ♦ Work on industry platforms e.g. PAS Hub, EasyPAS, EasyMCS. ♦ Produce regular compliance reports for senior management per project, highlighting risks, trends, and improvement areas. 5. Continuous Improvement ♦ Review processes to identify opportunities for improving quality and efficiency while maintaining compliance. ♦ Work with operational teams to ensure compliance is embedded into day-to-day activities. Skills & Qualifications Essential: ♦ In-depth knowledge of PAS 2030, Trustmark and MCS requirements. ♦ Understanding of the typical installation process for EWI, CWI, Loft Insulation and solar. ♦ Experience in compliance, auditing, or quality management within the renewable energy and retrofit sectors. ♦ Full Driving License. ♦ Strong attention to detail and organisational skills. ♦ Excellent communication skills, both written and verbal. ♦ Ability to interpret technical and regulatory documents. ♦ Be familiar with online portals, geotagging software, central evidence repositories. Desirable: ♦ Internal or lead auditor qualification. ♦ Experience working with ISO 9001 or similar quality management systems. ♦ Demonstrated ability to quickly adapt to new systems and platforms. Key Relationships ♦ Reports to: Commercial Director ♦ Works with: Installation Teams, Project Managers, Site Managers, Health & Safety and Customer Service. ♦ Liaises with: Certification bodies, external auditors, regulatory organisations, retrofit coordination services If the above sounds like your next challenge, please apply today!! By applying for this role you agree to share your information with Zero Carbon Group Limited via the BuildMyTalent platform.

Full Stack Developer - C# .Net/ React/Azure - Manchester - Hybrid - £45,000 - £55,000 The Role An exciting Software House is looking for a talented Full Stack Developer to join their growing development team. You will also have the opportunity to work on new and existing projects based in Azure as the company continues to scale into the cloud, giving you the chance to gain new or improve existing knowledge with Azure. These projects will be worked on from the ground up, with input in their design, development and deployment. You will be working closely with the wider development team, and with support from internal Architecture, Security and DevOps teams. You will contribute to the maintenance and development of new customer facing platform features and improvements as well as internal systems, educational content tools and 3rd party integrations Role requirements At least 3 years' commercial experience in C# React Azure SQL Desirables Familiarity with responsive layout and accessible design Unit / Functional Testing The Company The company is a software house used worldwide with offices in the Manchester area. They are a rapidly growing established global leader in their market. Apply now! If you are a talented Full Stack Developer looking to become part of a team focused on being the best, then this could be the right move for you. Full Stack Developer - C#, React, SQL - £45,000 - £55,000 - Hybrid, flexitime, dedicated training budget, latest technologies, latest equipment, Healthcare, EV Car Scheme + more. Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website. TPBN1_UKTJ

Neighbourhood Officer Salary: £41,903 Location: Manchester - Agile Full Time, Permanent Closing Date:14thSeptember 2025 Interviews: 26th September 2025 Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. We're looking forsomeonewho can assist in the delivery of a customer focused service in a defined geographical area, delivering a high-quality housing and tenancy service. Working mainly in a designated neighbourhood, you will help to create a sustainable and thriving neighbourhood, customer independence and deliver an exceptional first point of contact resolution customer experience. You will be encouraged to be innovative and work autonomously in the delivery of neighbourhood services, with a solution focused approach to overcome challenges and contribute to thriving communities. What were looking for: Experience of working in the housing sector or similar role delivering services to customers providing high-quality, responsive and proactive tenancy management and related services. An understanding of effective estate and tenancy management, with experience of delivering a range of related neighbourhood management services. An understanding of property condition issues with a commitment to maintaining the condition and appearance of properties, estates and neighbourhoods. Good IT skills alongside good organisational skills with an ability to manage own workload, plan and prioritise whilst being flexible, positive and enthusiastic. Customer focused with a desire to provide services to a high standard. Experience of working collaboratively with key stakeholders and partners to achieve community and neighbourhood regeneration. Demonstrable experience in relation to safeguarding. Why take up the challenge with One Manchester? This really is a great place to work. Weve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, were rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, wed love to hear from you! We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes.Thats not to say its not one our key priorities, its simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. Were constantly evolving as a business to ensure were supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role. TPBN1_UKTJ

Evidence of working in a complaints role, managing complex complaints. Record and input complaints into our CMS. Summarise all evidence of investigation in relation to customer complaints to be supplied to both customers & lender.

Key responsibilities of a Customer Service Advisor:. Skills and experience required to be a successful Customer Service Advisor:. Outstanding Customer Service skills.

You’ll handle enquiries from web portals, online systems, and direct contacts, ensuring every customer receives outstanding service. Act as the first point of contact for customers requesting property valuations via online portals, email, and phone. Engage with customers to gather initial informat

Being able to walk our customers through the entire mortgage service process, including providing advice on a range of products and services to meet customer needs. Outstanding customer care / customer service experience. We are looking for an exceptional person who has the skills, attributes and dr

We are looking for a highly motivated.Lettings Support Centre based in Wirral, Birkenhead, CH41 5BX.The main purpose of your role is to provide a.You will also co-ordinate and prepare renewal of tenancies and liaise with contractors to ensure repair/maintenance works are carrier out in time and to a

Customer Support, Call Centre, Retail, Hospitality, Leisure and Care sectors.

Building relationships with the Estate Agency teams in order to provide training and support. Attracting new customers and business, whilst being motivated to achieve professional goals within a resul. We are looking for an exceptional person who has the skills, attributes and drive to improve our c

Outstanding Customer Service skills. As a Customer Service Advisor, you will provide. Key responsibilities of a Customer Service Advisor:.

Insurance Customer Service Advisor – Health Insurance. Our client is a well-established provider known for innovation, customer care, and long-term stability. Responding to inbound calls and emails from customers regarding policy coverage, benefits, and claims.

Outstanding Customer Service skills. As a Customer Service Advisor, you will provide. Key responsibilities of a Customer Service Advisor:.

Our Customer Service Teams, based in Birchwood, are there to support and develop relationships with our customers' that ensure we are the chosen betting provider for them. Being passionate about delivering great service and getting it right first time, means that we are always listening to our c

Monday-Sunday (5 days on 2 days off) Holidays: ?21 days plus bank holidays increases to 23 days plus bank holidays after 1 years service Are you a tech lover, with customer service experience? We are looking for passionate and dedicated Technical Customer Service Advisors to assist our Verisure co

Sales Advisor With Customer Service Skills. Put your sales and customer service skills to good use!. Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial

Are you looking for a summer opening? Are you ready to kickstart your career in sales? We are seeking an enthusiastic and customer-driven Sales & Customer Service Advisor to join our vibrant team. Your focus will be on building strong relationships, meeting sales targets, and delivering exceptional

Customer Service Advisor in Oldbury, full-time on-site, ASAP start. Training typically lasts one to two weeks and will prepare you to handle a variety of customer interactions confidently. You’ll be dealing with complaints and complex queries, so previous customer service experience is essenti

Join our multi award winning Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of Plusnetevery time they talk to us. We are more than a team at Plusnet; we are a family, and this ethos includes our customers too. This means that your

As a Customer Service Advisor, you will provide. Key responsibilities of a Customer Service Advisor:.

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Billing role with. You’ll be talking over the phone to customers with all sorts of Tech related queries. You could be helping someon

Responding to inbound calls and emails from customers regarding policy coverage, benefits, and claims. Assisting customers with their health insurance applications, renewals, and account queries. Updating customer information and interactions accu.

You’ll be talking over the phone to customers who need support paying their bills and setting up payments. You’ll be there for the customer supporting them all the way. Provided you’re naturally helpful, calm, and can build relationships – we can train you on the rest.

Are you looking for a new career in sales and customer service?. Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are ca

Live for great customer service. From customers struggling to pay their bills to those in vulnerable situations, you’ll bring empathy, patience, and the right support every time. We’re here to shake things up, to make energy better for our customers and the planet.

Red Recruitment is recruiting a Customer Service Advisor in Nailsea to join our client, a highly-rated water company on Trustpilot, who provides billing, account managements and customer service to business customers. Benefits and Package for a Customer Service Advisor: Salary: £29,205 per an

Join our multi award winning Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. We are more than a team at EE; we are a family, and this ethos includes our customers too. This means that your rol

We are looking for a dedicated and customer-centric individual to join the team as a Customer Sales Advisor. As a Customer Sales Advisor, your primary objectives will be to guarantee an excellent level of service to Access customers and achieve the highest level of sales for the company. Customer En

A team player who actively contributes ideas and expertise to help achieve our goals and deliver an exceptional customer experience. Technical Customer Service Advisor. Technical Customer Service Advisors.

Join our multi award winning Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. We are more than a team at EE; we are a family, and this ethos includes our customers too. This means that your rol

The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Experience working in a Contact Centre environment would be preferred however, if you have Customer Service experience in r

Provided you’re naturally helpful, calm, and can build relationships – we can train you on the rest. Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why n

Build relationships with stakeholders and customers to address their needs. To provide resolutions for customer queries/issues and personalise each interaction through multiple communication channels. Provide exceptional customer service by responding to inquiries, resolving issues, and handling cli

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Warrington? You’ll be

You will be taking high volumes of inbound calls and identifying customers’ banking needs, whilst guaranteeing the right outcome for our customers and the bank. You’ll be problem solving and bringing a unique perspective to challenge and help shape our customer journey. By educating customers on

As a Repair Advisor, you will be responsible for proactively managing the repair process adding value to the customer journey. Well-developed interpersonal skills to build rapport and manage customer expectations.

Dutch speaking Customer Service Advisor. Are you a fluent Dutch speaker with a passion for providing excellent customer service? We are seeking a. Provide solutions to customer issues, ensuring satisfaction and timely resolution.

Previous experience in a customer service or call handling role is preferred. Handle a high volume of inbound calls from customers, ensuring their needs are met promptly and professionally. Accurately take messages and log customer contact details into the system.

Working as part of a busy customer service team, you’ll be provided with all the training you need to handle calls and assist house owners, tenants, commercial landlords, and industrial property owners and developers with various queries and updates regarding repairs on their properties. You’ll

The Civil Customer Service Team supports this by responding to customer queries, processing urgent casework, and resolving customer complaints. Job Title & Grade: Customer Service Advisor – AO. The Civil Customer Service Team support users and providers of civil legal aid.

Customer Service Advisor - Fixed Term Contract. Are you ready for a new challenge and passionate about delivering top-notch customer service? Do you have a keen eye for detail? If you enjoy being part of a supportive team with a caring culture, value a flexible work/life balance, and are interested

As a Customer Service Advisor, you will be supporting HMRC's customers with their telephone queries and you will play an important role in ensuring customers receive quality guidance and support. Following guidance, updating HMRC systems and handling customer data sensitively will be key aspects of

The successful candidate will be responsible for engaging with customers across multiple channels phone, SMS, email, and chat to resolve outstanding balances in a professional, compliant, and customer-focused manner. This dynamic organisation is reshaping the way customer support operates within con

You will be taking high volumes of inbound calls and identifying customers’ banking needs, whilst guaranteeing the right outcome for our customers and the bank. Together, we have shared values and an ethical approach towards our members, customers and colleagues. Customer Service Advisors – Call

Processing, inputting & sending purchase orders from customers. Answering and distributing telephone calls, dealing with customers’ queries i. Excellent communication skills, confident in dealing with customers both over email and on the telephone.