Customer relation jobs in BrightonCreate job alerts

A values driven telecom and ISP business in Brighton is seeking a Technical Support Associate due to continued business growth. They are a small and friendly team looking for someone with a strong desire to work in technical support or 1st line helpdesk, ideally with related technical qualifications. The business offers progression in technical support and the opportunity to undertake relevant certifications with them over time. The Technical Support / 1st Line Support role includes: • 1st line technical support via phone and email, lots of work on the phone with customers logging technical queries and support tickets, • Logging and managing support tickets, • Troubleshooting connectivity, VoIP, and network-related issues, • Monitoring systems and responding to service alerts to prevent outages, • Assisting with provisioning and administration of telecoms and connectivity services, • Working closely with internal teams, suppliers, and clients, • Maintaining accurate documentation of processes and resolutions Skills & experience required: • Excellent written and verbal communication skills, • Strong customer service skills with a confident phone manner, • Basic network understanding (Routers, Switches, Firewalls, VoIP, LAN/WAN), • Recent graduate (or equivalent) in a tech-related subject OR strong interest in IT/technical support, • Ability to learn quickly and adapt to new technologies Salary, hours and company benefits: • £25,000, • Monday – Friday, 9am – 5:30pm (37.5 hours per week, some flexibility required for out of hours support), • Workplace pension, • Private healthcare scheme, • Access to training and technical certifications, • Discretionary bonuses, • Excellent progression opportunities long term, • Hybrid/remote working after 4-6 months training Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.

Stock Replenishment Assistant - Join Our Team ⭐ Looking for flexible work with a respected UK supermarket brand? We're hiring reliable, experienced Stock Replenishment Assistants to keep a busy store running smoothly. What You'll Do Replenish and move stock across the store (including lifting and alcohol handling). Check product dates and maintain accurate stock rotation. Keep shelves full, tidy, and customer ready. Maintain clean, organised work areas. Manage your time to meet store deadlines. Prepare the store for opening and deliver a high standard of presentation. Work closely with your team and communicate clearly. Always represent the brand professionally. What We're Looking For At least 1 year of stock replenishment or supermarket retail experience. Strong attention to detail and great organisation. Able to work independently and in a team. Flexible with shifts (including evenings and weekends). Valid passport is essential. Able to commute. Benefits Pension scheme. Holiday pay. Flexible working schedule. Apply Today If you meet the requirements and want a flexible, busy retail role, we'd like to hear from you. Apply today with your CV and join our fantastic agency team! 0 hour contract , Temp contract Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy

Resident Liaison Officer - Brighton & Hastings- Planned Maintenance Salary: Up to £32K + package Location: Brighton & Hastings Job Type: Permanent Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their planned maintenance team in the Brighton & Hastings area. Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships. Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified timelines. Relationship Building: Develop strong, trusting relationships with tenants and contractors, ensuring a smooth and efficient process for all parties involved. Key Skills & Experience: Proven experience as a Resident Liaison Officer, ideally within planned maintenance or similar projects. Excellent communication skills (both written and verbal) with the ability to interact effectively with residents and contractors. Strong IT skills to manage scheduling, reporting, and communication. A proactive and customer-focused approach to problem-solving. Ability to work well within a team and manage multiple tasks simultaneously If you are interested in this position please apply or if you would like to have a confidential chat please call office and speak to Taylor Johnston. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer. INDTJ

A role for an experienced Customer Relations Executive has become available due to internal progression and continued growth. This is a busy and fast paced customer experience team, supporting customers over the phone, via email and live chat in an office based environment where you’ll be focused on handling customer queries, complaints and aftercare cases. You will manage multiple cases at any one time, liaising with internal teams and customers to ensure issues are resolved in a timely and professional manner. The product is technical, requiring strong attention to detail, clear communication and excellent organisation. This Customer Relations Executive role involves: • Acting as the main point of contact for customers following installation, • Managing customer queries, concerns and complaints from start to resolution, • Handling a high volume of cases simultaneously, prioritising effectively, • Coordinating service visits and follow up appointments, • Liaising with internal departments to resolve technical or service issues, • Updating CRM systems with accurate case notes and outcomes, • Responding to customer feedback and written correspondence professionally, • Meeting service levels and KPI targets within the customer relations function Skills & experience required: • Previous customer relations or complaints handling experience, • Strong written and verbal communication skills, • Confident managing sensitive or complex customer situations, • Ability to multitask and manage 20+ active cases effectively, • Highly organised with strong attention to detail, • Comfortable working in a fast-paced office based environment Salary, hours and company benefits: • £27,000 – £32,000 basic salary plus monthly bonus scheme, • Monday to Friday between 9am – 8pm (37.5 hours per week), one Saturday per month on a rota basis between 9am – 6pm, paid overtime or time in lieu, • Hybrid working after probation period, • 31 days holiday inclusive of Bank Holidays allowance, • Pension scheme, • Cycle to work scheme, • Free onsite parking, • Health focused benefits, • Career progression opportunities and salary reviews Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy

Start date: ASAP Job Title: Refuse Loader Job type: Temporary Location: City Clean Hollingdean Depot, Upper Hollingdean Road, Brighton BN1 7GA Hours: Full time Pay: £13.26 per hour 05.00 or 06.00 starts. The start times are too early for public transport. Description of duties and responsibilities: Working as part of a team, led by the driver, with responsibility for collecting refuse and recycling and other waste service duties. Follow management instruction and ensure work is completed safely and efficiently, in accordance with guidelines. Focus on customer satisfaction. Must be physically fit to cover the 10-20 miles walked per day around the route and to move the bins from the roadside to the hopper for emptying. Key responsibilities: 1. Ensure that all refuse, recycling and cleansing rounds (with no unscheduled missed bins/locations) are completed within specified timescales and to a high customer service standard. This will involve weekend catch-up days to cover Bank Holidays. 2. Assist the driver in preparing the vehicle for the day 3. Ensure that all safety equipment is available, in a serviceable condition, and being worn as required. The PPE must Health and Safety compliant, used in accordance with Risk Assessments and remain presentable in appearance at all times. 4. Operate the machinery in strict accordance with instructions and training, ensuring that the driver is always seen back when reversing, using the agreed signals when required 5. Ensure that any service issues or potential service failures are reported to the team managers in a timely manner 6. Undertake assisted collections as required, including returning bins to the designated point 7. Ensure that communication, work and training is conducted in a calm, positive and constructive way, being both courteous and helpful to the public, residents, customers and other staff. 8. Follow instructions as laid down in Council and departmental policies and procedures which are relevant to this job. These include: Risk Assessments / Method Statements, Code of Conduct, and Accident/Near Miss/Hazard reporting. The procedures/instructions will be updated periodically. Additional Assist and cover other collections and rounds being undertaken as part of the waste collection service when reasonably requested by the management team. "Reasonably" means within your abilities and which would not put you, colleagues or the public at risk within your contracted hours or otherwise agreed overtime for which suitable training has been provided, including but not limited to: Litter picking Collecting fly-tipping General yard duties Wheelie bin deliveries/collections Ensure all paperwork/works tickets and electronic communications are completed and returned to the office daily for processing. Comply with the Council's Equal Opportunities policy, Code of Conduct and other relevant policy, procedures and legislation. Comply with the Council Data Protection Policies and the Data Protection Act and other relevant legislation. The Council's Safety Policy and other safety procedures and guidelines are deemed part of this job description. You must be able to get to the site for the early start times when public transport is not always available that early. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy

Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them.

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to e

Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. You'll engage with customers over the phone, offering support, guidance and helping

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to e

You'll be the friendly voice that customers rely on for support. If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. You'll engage with customers over the phone, offering support, guidance and helping with any

You will welcome customers, build relationships, and process transactions while providing excellent service.

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to succ

Sales and Customer Service Advisor. Are you bored of administration or retail jobs and looking to start as a sales and customer service advisor? Are you looking for something challenging to put your personality and enthusiasm to use? Then this sales advisor role could be for you. They are currently

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Mobile Billing role with EE. You’ll be talking over the phone to customers with all sorts of billing related queries. You could be h

JUICE RECRUITMENT in Central Cheltenham is seeking Customer Service Advisors on a temp-to-perm basis. Responsibilities include handling inbound and outbound calls, assisting with admin tasks, and providing excellent service to customers.

Maintain accurate customer records in the Hillier Customer Database. Are you conscientious, organised and reliable? Do people describe you as a great listener with a calm, friendly manner? If you’re looking for a role with sociable hours, supportive colleagues and the chance to make a real differe

Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers with more complex queries or needs, this is your chance to bring your passion for helping people to a role where your empathy, dedication and exceptional customer service can truly

A leading retailer of motoring and cycling products in the UK is seeking enthusiastic individuals for customer service roles. You will assist customers with fitting car parts and cycle repairs. Ideal candidates should possess a proactive approach to customer service and a willingness to learn.

Responsibilities include booking vehicles for service, ensuring customer satisfaction, and coordinating with various departments. Ideal candidates will have a passion for customer service, with automotive experience preferred. The role requires delivering excellent customer service and managing the

We’re here to shake things up, to make energy better for our customers and the planet. Making energy easy: cut through the jargon and help customers understand their bills, meters and tariffs. End‑to‑end service: handle queries from start to finish, including complaints, ensuring customers get

GXO Logistics is seeking a dedicated Customer Service Advisor at our Maidstone DC. As the first point of contact for customers, you'll deliver top-tier service supporting our NHS Supply Chain contract. Ideal candidates will possess excellent communication skills and a customer-focused mindset, ensur

Key responsibilities include handling customer enquiries, processing orders, and managing complaints. The ideal candidate will have strong communication skills and an attention to detail, with experience in logistics or customer service preferred. Airbus is seeking a proactive Customer Service Advis

We are seeking two motivated, customer-focused individuals to deliver a high standard of reception services, ensuring that our students, staff, and visitors enjoy an excellent experience in line with our Commercial Services mission of delivering Inspirational Customer Service. Applications are invit

As a Customer Service Advisor, you will be responsible for delivering an exceptional in-store experience for every customer. You will use your product knowledge and expertise to assist customers with their enquiries, provide helpful advice, and ensure their needs are met. Your friendly and professio

Applicants should have experience in customer-facing roles, a professional telephone manner, and the ability to learn new IT systems quickly. A recruitment agency is looking for a Customer Service Advisor to handle inbound and outbound calls.

A customer‑first mindset: You will always keep the customer in mind and use your empathy to achieve the best resolutions. You will focus on delivering exceptional customer service and receiving great customer feedback. In this role, you will take ownership of furniture calls and complaints, provid

Lookers plc is seeking a motivated individual for a Permanent Full Time position focused on customer service within the automotive sector. The successful candidate will be responsible for booking services, advising customers, and liaising with the Aftersales department, handling high volumes of dail

As a Customer Service Advisor, you will be responsible for delivering an exceptional in-store experience for every customer. Embrace company values, contribute to a positive working environment, and support colleagues to ensure happy customers and team members. Experience in a customer-facing role,

This vital role involves managing customer relations, ensuring satisfaction during service processes, and upselling additional services. Ideal candidates should have prior customer service experience and excellent communication skills.

You will develop relationships with customers, providing proactive advice and solutions, while handling manual tasks and driving a 3. This role involves a commitment to delivering great customer service and requires a full UK driving licence. Jewson Partnership Solutions (JPS) is seeking a Customer

Thermo King in Bolton is looking for a dedicated Fleet Service Advisor to provide excellent customer service in their office. This full-time, permanent position involves handling inbound calls, managing workflow efficiently, and maintaining supplier relationships. Candidates should demonstrate stron

Trades Workforce Solutions is seeking a Customer Service Advisor for their office in Durham. This role involves providing exceptional customer service and handling inquiries using various internal systems. Previous customer service experience is beneficial, but full training will be provided.

Sales and Customer Service Advisor. We're hiring a Sales and Customer Service Advisor for a busy, friendly team based in Chorley (PR7). Making outbound calls to potential customers and generating quality leads.

A local insurance agency is seeking a Customer Service Adviser to enhance their team in Essex. This role requires excellent customer interaction, particularly providing motor and home insurance quotes, processing policy changes, and improving client retention.

Provide knowledgeable, confident advice tailored to customer needs, while building strong relationships with repeat and corporate clients. Deliver outstanding customer service at all stages of the guest journey. Previous experience in sales, reservations or customer service.

The role involves building strong customer relationships, arranging bookings, and advising on parts while ensuring the highest quality of service. Norton Way is seeking a dedicated individual to enhance customer satisfaction in our motorcycle workshop in Greater London.

Inc Recruitment is seeking a Sales and Customer Service Advisor in West Midlands.

This role involves assisting customers with parts identification, maintaining stock levels, and providing excellent customer service.

Halfords is seeking enthusiastic individuals who love motoring and cycling for a customer service role in Greater London.

The ideal candidate will provide exceptional customer service, update customers on work progress, and manage invoices.

As a Customer Service Advisor, you’ll be the first point of contact for our contractors, handling inbound and outbound calls, emails, and live chats. Handle inbound customer queries across multiple campaigns via phone, email, and live chat. Make outbound calls to support customers with their inqui

Carrying out weekly partnership calls with colleagues and welcome calls with new customers. Providing a first-class service to maximise customer retention. Strong customer service skills and confident communicator.

The role involves providing exceptional customer service and building effective relationships. Ideal candidates will have a strong attention to detail and experience in a customer service environment.

Google features for generating maps and CAPTCHA images Customer Service Advisor page is loaded## Customer Service Advisorlocations: Swindontime type: Full timeposted on: Posted Todayjob requisition id: R08182# # Your role# # What you'll be doingWhat We Need** Corpay is currently

Avove, a leading infrastructure services provider, is seeking a Customer Service Agent in Warrington to manage customer and client enquiries efficiently. The ideal candidate has experience in customer service, strong communication skills, and proficiency in Microsoft Office. Responsibilities include

Brenntag is seeking a proactive Customer Service Advisor for their London Depot. This role is essential for delivering outstanding service as the first contact for customers. The ideal candidate should possess strong customer service skills, attention to detail, and the ability to handle multiple ta

The role involves providing high levels of customer satisfaction and streamlining department workflow. Responsibilities include booking vehicles for maintenance, liaising with customers, and ensuring timely service completion. Ideal candidates will have strong customer service skills, and automotive