Trabajos troubleshooting en Reino Unido

Job Description: Lead Mechanical Operator Slough • Salary: From £40,000 - £48,000 (inclusive of shift allowance) dependant on experience, • Performance related company bonus, • Welcome bonus: £2,000, • Shift pattern: 4 on 4 off pattern (2 day, 2 nights, 4 off) 12 hour shifts, • Permanent Benefits • Hot food restaurant, • Welcome bonus paid in your first week salary, • On-site Gym, • Private medical insurance and free flu jabs, • Free on-site parking, • Employee shop with monthly allowance, • On-site nurse/osteopath/podiatrist We care about the world and your future. Mars offers competitive compensation and benefits along with some great perks, like fun freebies and best-in-class development. As a Mars Associate, you have our ongoing commitment to your growth and development as you work across our world-famous brands. The world we want tomorrow starts with how we do business today, and we're here to support you every step of the way. This is an exciting opportunity to join the Mars Wrigley factory in Slough. We are seeking Mechanical minded individuals who hold a passion for maintenance. Whether your experience is maintenance of ships, cars, tanks, lifts, generators, or similar mechanical industries. Your practical mechanical experience is key What are we looking for? • Minimum 1 years' experience managing and coordinating operators, • Skilled in diagnosing mechanical issues through systematic troubleshooting techniques., • Proficient in taking apart machinery to understand its components and functionality, as well as reassembling it correctly to ensure optimal operation., • A keen eye for detail, which is essential for identifying faults or inefficiencies in machinery and ensuring precision during assembly and disassembly., • A commitment to ongoing improvement, which may involve suggesting modifications to existing machinery or processes to enhance efficiency, safety, or performance., • Ability to work effectively in teams, sharing insights and collaborating with others to implement improvements and resolve mechanical issues. What would be your key responsibilities? • Take the lead for first line maintenance of several production machines including operational decisions to achieve targets, • Identify and repair mechanical breakdowns on various machinery., • Accountable for the performance of several machines, processes, or pieces of equipment., • Using diagnostic tools and methods to identify the root causes of problems., • Coordinate a small team of operators and temporary associates to achieve line targets., • Assisting operators with daily productions tasks to ensure line targets are met. What can you expect from Mars? • Work with over 130,000 diverse and talented Associates, all guided by The Five Principles., • Join a purpose driven company, where we're striving to build the world we want tomorrow, today, • Best-in-class learning and development support from day one, including access to our in-house Mars University., • An industry competitive salary and benefits package, including company bonus. About Mars • Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world's best-loved brands: M&M's®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, BEN'S ORIGINAL® and COCOAVIA®., • Alongside our consumer brands, we proudly take care of half of the world's pets through our nutrition, health and services businesses such as Banfield Pet Hospitals™, BluePearl®, Linnaeus, AniCura, VCA™ and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries., • The Mars Five Principles - Quality, Responsibility, Mutuality, Efficiency and Freedom - inspire our 130,000 Associates into taking action every day towards creating the world we want tomorrow. We're committed to building a diverse and inclusive workplace where everyone can thrive. We're happy to discuss adjustments to support you through the recruitment journey

Job Description: Lead Mechanical Operator Slough • Salary: From £40,000 - £48,000 (inclusive of shift allowance) dependant on experience, • Performance related company bonus, • Welcome bonus: £2,000, • Shift pattern: 4 on 4 off pattern (2 day, 2 nights, 4 off) 12 hour shifts, • Permanent Benefits • Hot food restaurant, • Welcome bonus paid in your first week salary, • On-site Gym, • Private medical insurance and free flu jabs, • Free on-site parking, • Employee shop with monthly allowance, • On-site nurse/osteopath/podiatrist We care about the world and your future. Mars offers competitive compensation and benefits along with some great perks, like fun freebies and best-in-class development. As a Mars Associate, you have our ongoing commitment to your growth and development as you work across our world-famous brands. The world we want tomorrow starts with how we do business today, and we're here to support you every step of the way. This is an exciting opportunity to join the Mars Wrigley factory in Slough. We are seeking Mechanical minded individuals who hold a passion for maintenance. Whether your experience is maintenance of ships, cars, tanks, lifts, generators, or similar mechanical industries. Your practical mechanical experience is key What are we looking for? • Minimum 1 years' experience managing and coordinating operators, • Skilled in diagnosing mechanical issues through systematic troubleshooting techniques., • Proficient in taking apart machinery to understand its components and functionality, as well as reassembling it correctly to ensure optimal operation., • A keen eye for detail, which is essential for identifying faults or inefficiencies in machinery and ensuring precision during assembly and disassembly., • A commitment to ongoing improvement, which may involve suggesting modifications to existing machinery or processes to enhance efficiency, safety, or performance., • Ability to work effectively in teams, sharing insights and collaborating with others to implement improvements and resolve mechanical issues. What would be your key responsibilities? • Take the lead for first line maintenance of several production machines including operational decisions to achieve targets, • Identify and repair mechanical breakdowns on various machinery., • Accountable for the performance of several machines, processes, or pieces of equipment., • Using diagnostic tools and methods to identify the root causes of problems., • Coordinate a small team of operators and temporary associates to achieve line targets., • Assisting operators with daily productions tasks to ensure line targets are met. What can you expect from Mars? • Work with over 130,000 diverse and talented Associates, all guided by The Five Principles., • Join a purpose driven company, where we're striving to build the world we want tomorrow, today, • Best-in-class learning and development support from day one, including access to our in-house Mars University., • An industry competitive salary and benefits package, including company bonus. About Mars • Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world's best-loved brands: M&M's®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, BEN'S ORIGINAL® and COCOAVIA®., • Alongside our consumer brands, we proudly take care of half of the world's pets through our nutrition, health and services businesses such as Banfield Pet Hospitals™, BluePearl®, Linnaeus, AniCura, VCA™ and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries., • The Mars Five Principles - Quality, Responsibility, Mutuality, Efficiency and Freedom - inspire our 130,000 Associates into taking action every day towards creating the world we want tomorrow. We're committed to building a diverse and inclusive workplace where everyone can thrive. We're happy to discuss adjustments to support you through the recruitment journey

Job Description: Lead Mechanical Operator Slough • Salary: From £40,000 - £48,000 (inclusive of shift allowance) dependant on experience, • Performance related company bonus, • Welcome bonus: £2,000, • Shift pattern: 4 on 4 off pattern (2 day, 2 nights, 4 off) 12 hour shifts, • Permanent Benefits • Hot food restaurant, • Welcome bonus paid in your first week salary, • On-site Gym, • Private medical insurance and free flu jabs, • Free on-site parking, • Employee shop with monthly allowance, • On-site nurse/osteopath/podiatrist We care about the world and your future. Mars offers competitive compensation and benefits along with some great perks, like fun freebies and best-in-class development. As a Mars Associate, you have our ongoing commitment to your growth and development as you work across our world-famous brands. The world we want tomorrow starts with how we do business today, and we're here to support you every step of the way. This is an exciting opportunity to join the Mars Wrigley factory in Slough. We are seeking Mechanical minded individuals who hold a passion for maintenance. Whether your experience is maintenance of ships, cars, tanks, lifts, generators, or similar mechanical industries. Your practical mechanical experience is key What are we looking for? • Minimum 1 years' experience managing and coordinating operators, • Skilled in diagnosing mechanical issues through systematic troubleshooting techniques., • Proficient in taking apart machinery to understand its components and functionality, as well as reassembling it correctly to ensure optimal operation., • A keen eye for detail, which is essential for identifying faults or inefficiencies in machinery and ensuring precision during assembly and disassembly., • A commitment to ongoing improvement, which may involve suggesting modifications to existing machinery or processes to enhance efficiency, safety, or performance., • Ability to work effectively in teams, sharing insights and collaborating with others to implement improvements and resolve mechanical issues. What would be your key responsibilities? • Take the lead for first line maintenance of several production machines including operational decisions to achieve targets, • Identify and repair mechanical breakdowns on various machinery., • Accountable for the performance of several machines, processes, or pieces of equipment., • Using diagnostic tools and methods to identify the root causes of problems., • Coordinate a small team of operators and temporary associates to achieve line targets., • Assisting operators with daily productions tasks to ensure line targets are met. What can you expect from Mars? • Work with over 130,000 diverse and talented Associates, all guided by The Five Principles., • Join a purpose driven company, where we're striving to build the world we want tomorrow, today, • Best-in-class learning and development support from day one, including access to our in-house Mars University., • An industry competitive salary and benefits package, including company bonus. About Mars • Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world's best-loved brands: M&M's®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, BEN'S ORIGINAL® and COCOAVIA®., • Alongside our consumer brands, we proudly take care of half of the world's pets through our nutrition, health and services businesses such as Banfield Pet Hospitals™, BluePearl®, Linnaeus, AniCura, VCA™ and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries., • The Mars Five Principles - Quality, Responsibility, Mutuality, Efficiency and Freedom - inspire our 130,000 Associates into taking action every day towards creating the world we want tomorrow. We're committed to building a diverse and inclusive workplace where everyone can thrive. We're happy to discuss adjustments to support you through the recruitment journey

Job Description: Lead Mechanical Operator Slough • Salary: From £40,000 - £48,000 (inclusive of shift allowance) dependant on experience, • Performance related company bonus, • Welcome bonus: £2,000, • Shift pattern: 4 on 4 off pattern (2 day, 2 nights, 4 off) 12 hour shifts, • Permanent Benefits • Hot food restaurant, • Welcome bonus paid in your first week salary, • On-site Gym, • Private medical insurance and free flu jabs, • Free on-site parking, • Employee shop with monthly allowance, • On-site nurse/osteopath/podiatrist We care about the world and your future. Mars offers competitive compensation and benefits along with some great perks, like fun freebies and best-in-class development. As a Mars Associate, you have our ongoing commitment to your growth and development as you work across our world-famous brands. The world we want tomorrow starts with how we do business today, and we're here to support you every step of the way. This is an exciting opportunity to join the Mars Wrigley factory in Slough. We are seeking Mechanical minded individuals who hold a passion for maintenance. Whether your experience is maintenance of ships, cars, tanks, lifts, generators, or similar mechanical industries. Your practical mechanical experience is key What are we looking for? • Minimum 1 years' experience managing and coordinating operators, • Skilled in diagnosing mechanical issues through systematic troubleshooting techniques., • Proficient in taking apart machinery to understand its components and functionality, as well as reassembling it correctly to ensure optimal operation., • A keen eye for detail, which is essential for identifying faults or inefficiencies in machinery and ensuring precision during assembly and disassembly., • A commitment to ongoing improvement, which may involve suggesting modifications to existing machinery or processes to enhance efficiency, safety, or performance., • Ability to work effectively in teams, sharing insights and collaborating with others to implement improvements and resolve mechanical issues. What would be your key responsibilities? • Take the lead for first line maintenance of several production machines including operational decisions to achieve targets, • Identify and repair mechanical breakdowns on various machinery., • Accountable for the performance of several machines, processes, or pieces of equipment., • Using diagnostic tools and methods to identify the root causes of problems., • Coordinate a small team of operators and temporary associates to achieve line targets., • Assisting operators with daily productions tasks to ensure line targets are met. What can you expect from Mars? • Work with over 130,000 diverse and talented Associates, all guided by The Five Principles., • Join a purpose driven company, where we're striving to build the world we want tomorrow, today, • Best-in-class learning and development support from day one, including access to our in-house Mars University., • An industry competitive salary and benefits package, including company bonus. About Mars • Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world's best-loved brands: M&M's®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, BEN'S ORIGINAL® and COCOAVIA®., • Alongside our consumer brands, we proudly take care of half of the world's pets through our nutrition, health and services businesses such as Banfield Pet Hospitals™, BluePearl®, Linnaeus, AniCura, VCA™ and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries., • The Mars Five Principles - Quality, Responsibility, Mutuality, Efficiency and Freedom - inspire our 130,000 Associates into taking action every day towards creating the world we want tomorrow. We're committed to building a diverse and inclusive workplace where everyone can thrive. We're happy to discuss adjustments to support you through the recruitment journey

Job Description: Lead Mechanical Operator Slough • Salary: From £40,000 - £48,000 (inclusive of shift allowance) dependant on experience, • Performance related company bonus, • Welcome bonus: £2,000, • Shift pattern: 4 on 4 off pattern (2 day, 2 nights, 4 off) 12 hour shifts, • Permanent Benefits • Hot food restaurant, • Welcome bonus paid in your first week salary, • On-site Gym, • Private medical insurance and free flu jabs, • Free on-site parking, • Employee shop with monthly allowance, • On-site nurse/osteopath/podiatrist We care about the world and your future. Mars offers competitive compensation and benefits along with some great perks, like fun freebies and best-in-class development. As a Mars Associate, you have our ongoing commitment to your growth and development as you work across our world-famous brands. The world we want tomorrow starts with how we do business today, and we're here to support you every step of the way. This is an exciting opportunity to join the Mars Wrigley factory in Slough. We are seeking Mechanical minded individuals who hold a passion for maintenance. Whether your experience is maintenance of ships, cars, tanks, lifts, generators, or similar mechanical industries. Your practical mechanical experience is key What are we looking for? • Minimum 1 years' experience managing and coordinating operators, • Skilled in diagnosing mechanical issues through systematic troubleshooting techniques., • Proficient in taking apart machinery to understand its components and functionality, as well as reassembling it correctly to ensure optimal operation., • A keen eye for detail, which is essential for identifying faults or inefficiencies in machinery and ensuring precision during assembly and disassembly., • A commitment to ongoing improvement, which may involve suggesting modifications to existing machinery or processes to enhance efficiency, safety, or performance., • Ability to work effectively in teams, sharing insights and collaborating with others to implement improvements and resolve mechanical issues. What would be your key responsibilities? • Take the lead for first line maintenance of several production machines including operational decisions to achieve targets, • Identify and repair mechanical breakdowns on various machinery., • Accountable for the performance of several machines, processes, or pieces of equipment., • Using diagnostic tools and methods to identify the root causes of problems., • Coordinate a small team of operators and temporary associates to achieve line targets., • Assisting operators with daily productions tasks to ensure line targets are met. What can you expect from Mars? • Work with over 130,000 diverse and talented Associates, all guided by The Five Principles., • Join a purpose driven company, where we're striving to build the world we want tomorrow, today, • Best-in-class learning and development support from day one, including access to our in-house Mars University., • An industry competitive salary and benefits package, including company bonus. About Mars • Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world's best-loved brands: M&M's®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, BEN'S ORIGINAL® and COCOAVIA®., • Alongside our consumer brands, we proudly take care of half of the world's pets through our nutrition, health and services businesses such as Banfield Pet Hospitals™, BluePearl®, Linnaeus, AniCura, VCA™ and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries., • The Mars Five Principles - Quality, Responsibility, Mutuality, Efficiency and Freedom - inspire our 130,000 Associates into taking action every day towards creating the world we want tomorrow. We're committed to building a diverse and inclusive workplace where everyone can thrive. We're happy to discuss adjustments to support you through the recruitment journey

Role: AV IT Engineer / Integrated Network Services Engineer Location: Sunbury-on-Thames, UK Travel: Limited travel, but some oversees travel maybe required Salary: Negotiable (depending on experience), plus large company benefits and personal development opportunities Interview Process: 2 Stage; with one virtual and one face to face Hours: Monday - Friday: 9am - 5.30 pm (with some flexibility available) Kinly is a global leader in Audio Visual and Unified Communications technology, partnering with numerous high-profile organisations to enhance collaboration, engagement, and productivity. We design, engineer, and support AV and collaboration technology solutions that deliver real business value and exceptional user experiences. Currently we have a new opportunity to join the expanding Integrated Networks team at Kinly. The Integrated Network Services Engineer role plays a pivotal role across projects, service, and global support teams, providing critical network support for both our UK and international clients. You will be involved in network design, live network troubleshooting and security assessments, utilising a wide range of network hardware and software tools to ensure the optimal performance of Kinly's AV integrations. Additionally, you will contribute to establishing industry-leading AV network standards, reinforcing Kinly's commitment to excellence in the AV sector Key Responsibilities: • Provide consultation and design support on Small, Medium and Large AV Integration projects, including analysis of design, configuration of network switches and actively tracking and supporting project network queries through to deployment and handover, • Configure and provision of network switches for medium-large AV Integration projects using Web GUI's and command line, based on information provided by system design schematics, • Advise, design and support complex network deployments for complex AV Designs with multi-switch and multi-protocol configurations, • Configure and deploy a range of different model switches, routers, and Wireless Access Points/Controllers for AV integration projects of differing topologies, • Support Provisioning, Commissioning and Service teams to resolve system snags (network and AV hardware based), • Provide support and diagnostic reports for off-site and on-site AV Deployments., • Advise internal/external teams and deploy and test server-based platforms for AV Integration projects, eg. Smart management, monitoring etc. (incl. VM and Cloud), • Support wider team with network security recommendations and reviews, carrying out low-level AV design security assessments on offline and client-facing deployments, • Create and manage accurate Network schedules for large integration projects, • Write client facing Network Deployment guides for AV Protocols, subject to internal reviews, • Create internal and external facing High level AV/IT integration diagrams, • Assist the INS Consultant(s) with design and AV integration on Large Scale and contractor led AV Integration projects, • Actively self-maintain a portfolio of medium-large AV deployment projectsEssential experience/Qualifications, • Proven experience working in a similar role within the AV Industry, • Good understanding of key AV networking protocols, notably Multicast management (IGMP, PIM) and Quality-of-Service models, • Understanding of common AVoIP/IT Protocols, eg. Dante, RTSP, PTP, • CCNA (Or Equivalent) certified, • Command line network configuration, • Proven Network Configuration, Troubleshooting and Fault-Finding experience, • Experience with common AV Manufacturers E.g. Q-SYS, Crestron, Audinate, Extron, • A passion for developing and improving network processes, • Willingness to bring new ideas to the team, • Ability to tackle challenging troubleshooting situations with a logical viewDesirable Qualifications/Experience:, • Q-SYS Level 2, • Dante Level 3, • Active interest and understanding of network device security If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling. If you do require details of the vacancy or the application process in an alternative format, please either email outlining your requirements; or you can view the vacancy via the Kinly page on Vercida which allows you to customise the content so that you can review in a way that works best for you. About Kinly Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time. Why Kinly? We are experienced: When you join our family you'll be part of a multi-award-winning team made up of the industry's most innovative professionals. We are proven: The world's leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey. We are independent: We partner with the world's best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs. We are global: You'll be working with alongside the world's leading brands and supporting them on high-profile, international projects. Equal Opportunities: At Kinly, we are unified by a commitment to providing a working environment that is as inclusive, responsible and welcoming as possible for all our teams and prospective employees. We provide equal employment where all applicants are encouraged to apply, regardless of sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other protected characteristics. We want you to bring your true self to work and provide you with a workplace where you can thrive. We welcome your application and look forward to seeing you at Kinly soon.

Role: AV Support Technician Contract Type: Full-time, Permanent Location: London, UK Salary: £32,000 - £34,000, plus company benefits and opportunity to work on a blue-chip customer site Interview Process: 2 stage (Virtual and Face-to-face) Hours: Monday - Friday - 40 hours per week Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading organisations. For more than 25 years, we have been designing, developing, integrating and supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences. Exciting new opportunity has been created on site at a major global bank, for someone excited in AV Support technology and service role. Working as part of a highly collaborative AV Technical team you will provide support and management of client audio-visual and unified communications technology at their UK headquarters, ensuring a seamless audio-visual experience for the client. They work at the intersection of front of house and client relations to deliver a collaborative, responsive and efficient service in line with the MOS team goals and vision. The AV Support Technician is expected to troubleshoot technical issues across a variety of technologies promptly and appropriately through to either resolution or escalation, supported by the wider Kinly Managed On-Site (MOS) and client teams. This is a technical role with a strong focus on problem-solving and communication to accommodate client needs and deliver the optimal experience. The position plays a key role in how the client views the Kinly MOS team and involves a high degree of exposure, at times working with executive management and managing directors to provide the services listed. When supporting a client or resolving an issue, they are expected to communicate this clearly to all aspects of the Kinly MOS and client Front of House teams. Key Responsibilities: • To deliver a punctual service at scheduled times and in accordance with agreed SLA's, service bookings and client briefs., • To operate audio-visual hardware in accordance with the brief and respond to ad-hoc client requests promptly and professionally., • To maintain and enhance the audio-visual estate to standards determined by the MOS Management Team through optimisation, enhancement, repairs, and routine procedures., • To act as first point of contact for all technical support to telephone, email and in-person requests from the client for all hardware, software and associated peripherals supported by the MOS team., • To log support calls and document their outcome to facilitate the resolution of common queries., • To redirect or escalate support requests as appropriate to a member of the MOS team and third parties., • To pro-actively provide information to the client and MOS team on the progress of outstanding support calls., • To proactively assist in the compilation and maintenance of an accurate inventory of hardware and software., • To proactively assist in the compilation of the MOS team's technical documentation, guidelines and procedures and ensure they are disseminated to clients., • To liaise with colleagues in all Kinly teams to ensure continuity of service for the client., • To assist the MOS Management Team and client with global projects and events., • To work with the MOS Management Team on bespoke projects that contribute to the Continual Service Improvement plan., • Security and Compliance: All Kinly staff must familiarise themselves and comply with all information security and compliance rules, regulations, and policies., • To always provide a professional, courteous, and rapid response to all clients., • To undertake such other work as may be assigned which is consistent with the nature of the job and its level of responsibility., • To contribute to a culture of collaboration and innovation and actively engage with learning and development opportunities available.Skills & Experience:, • Experience with Microsoft Teams and Zoom communication platforms, • Excellent interpersonal and communication skills and ability to explain technical issues to non-technical individuals and teams, • Excellent written and verbal skills, • Working experience and knowledge of Windows operating system (10 or 11) and O365 applications, • Working experience and knowledge of macOS and Apple devices, • An understanding of networking protocols and troubleshooting, • Experience using a helpdesk ticketing solution (ServiceNow, Remedy, Helix, etc.), • An appetite to learn and develop, with an outstanding work ethic, • Candidates will stand out if they have work experience in hospitality or event management and can demonstrate a keen interest in AV technology.If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling. If you do require details of the vacancy or the application process in an alternative format, please either email outlining your requirements; or you can view the vacancy via the Kinly page on Vercida which allows you to customise the content so that you can review in a way that works best for you. About Kinly Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time. Why Kinly? We are experienced: When you join our family you'll be part of a multi-award-winning team made up of the industry's most innovative professionals. We are proven: The world's leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey. We are independent: We partner with the world's best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs. We are global: You'll be working with alongside the world's leading brands and supporting them on high-profile, international projects. Equal Opportunities: Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other 'protected characteristics. We welcome your application.

Role: AV Break-fix Engineer - L2 Location: London (Broadgate Circle) - on-site Salary: Negotiable dependent on skills and experience, plus company benefits Hours: 40 hours/week, with shifts between 8am - 5pm Monday through Friday. (Shift times may vary occasionally for an event issue/out of hours fix, but within 7am-4pm, 9am-6pm or 10am-7pm Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading organisations. For more than 25 years, we have been designing, developing, integrating and supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences. Due to further growth of an exciting long-term contract with an international blue chip financial organisation, we now have a new opportunity for a proven AV Technician to join our highly collaborative global team, to provide AV and VC technical support across all meeting rooms and event spaces on the client's site. As a key member of the L2 team you will work to identify and resolve technical faults across the wide array of videoconferencing and other audio visual equipment; configure devices, assist in office relocations for this high-level client, provide remote support to users at other office locations as needed and complete various tasks as assigned the Lead Break-Fix Technician or management team. The position involves a high degree of exposure, working sometimes with executive management and managing directors to provide the required services. Key responsibilities: • Pre-event testing of audio, wireless microphone battery levels etc., • Liaise with the client for large events to understand their requirements, • Attend pre-production meetings required for any scheduled special events, • Be the primary support to operate global production events, • Own the event experiences for the meeting host and attendees, • Respond to notifications of AV technical issues directly, • Replace components, wires and non-functional parts as needed to restore system functionality, • Test room AV functions completely with all sources and capabilities, after troubleshooting and during room annual PM (Preventative Maintenance) performances, • Video/audio conference set-up and support., • Site certification of all new and relocated video conference systems, • Assist with support for video/audio conferencing problems. Investigate faults and recommend further actions to rectify, • Ensure all multi-media/presentation rooms are maintained in good working order, • Assist with support for multi-media broadcasting, • Carry out regular preventative room checks, ensuring all equipment functions correctly in accordance with the room check procedure Skills Profile, • Good knowledge of Signal flow in video, audio, and control wiring, • Knowledge of Cisco videoconferencing systems, • Knowledge of Microsoft Teams / Microsoft Teams Rooms and Surface Hubs preferred, • Strong capability with operation and troubleshooting of AV control systems (e.g., Crestron), • Ability of loading of compiled code in control processors and touchpanels, • Strong troubleshooting and diagnostic skills with AV gear, • Knowledge of AV systems and behaviour of AV signals, • Ability to read as-built drawings and apply the understanding to diagnose reported problems, • Ability to recognize and describe audio and/or video signal degradation, • Good communication skills with vendors, co-workers, and managers, • LCD and DLP projector maintenance capability, • Ability to improvise workarounds for AV setups to meet the requirements, • Some installation skills preferred but not required If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling. If you do require details of the vacancy or the application process in an alternative format, please email outlining your requirements. About Kinly Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time. Why Kinly? We are experienced: When you join our family you'll be part of a multi-award-winning team made up of the industry's most innovative professionals. We are proven: The world's leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey. We are independent: We partner with the world's best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs. We are global: You'll be working with alongside the world's leading brands and supporting them on high-profile, international projects. Equal Opportunities: At Kinly, we are unified by a commitment to providing a working environment that is as inclusive, responsible and welcoming as possible for all our teams and prospective employees. We provide equal employment where all applicants are encouraged to apply, regardless of sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other protected characteristics. We want you to bring your true self to work and provide you with a workplace where you can thrive. We welcome your application and look forward to seeing you at Kinly soon.

Role: Audio Visual Project Engineer Contract Type: Full-time, Permanent Location: London or Sunbury-upon-Thames, UK Salary: Competitive and negotiable dependent on experience, plus company benefits Interview Process: 2 stage (Virtual and Face-to-face) Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading organisations. For more than 25 years, we have been designing, developing, integrating and supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences. As our business and client base continues to develop further, we now have a newly created opportunity for an experience AV Project Engineer to join our team. The successful candidate will be heavily involved in 'Innovative Projects', as our team is at the forefront of groundbreaking projects; fantastic technology exposure, as we pride ourselves on utilising the latest technologies and methodologies; be immersed in a highly collaborative environment; and will have superb opportunities to experience personal professional growth, as we are committed to career development, with access to continuous learning opportunities. Key responsibilities: The Project Engineer will work within the technical team and will be responsible for providing technical support for the duration of projects; working with the Project Managers to deliver AV projects that meet requirements set out in the scope of works. • Produce system schematics including audio, video, control, power, • Ensure that the equipment specified is correct for the installation, • Produce rack layouts, • Co-ordinate the production of M&E drawings with the CAD team, • Work closely with the project managers and clients to ensure that all requirements specified are accounted for, • Liaise with 3rd party trades/subcontractors to ensure smooth integration, • Test system racks to ensure they meet the requirements identifying and rectify faults prior to shipping, • Commission equipment, including programming of audio DSP's, setup digital video systems/video conferencing systems, • Fault finding systems and resolve issues associated with design and manufacture, • Technical Training to the client during project handover Skills and experience: • Excellent technical knowledge of AV & VC equipment from all major brands, • Must be able to produce AV diagram including control flow diagrams, video and audio components, • An up-to-date understanding of the AV marketplace including products and trends, • Excellent problem solving and troubleshooting skills, • Excellent organisational skills and the ability to work on multiple projects, • Ability to commission control system and troubleshooting. Programming skill is a plus, • CAD experience is required, • Knowledge of IT and Audio Tuning is an advantage If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling. If you do require details of the vacancy or the application process in an alternative format, please either email outlining your requirements; or you can view the vacancy via the Kinly page on Vercida which allows you to customise the content so that you can review in a way that works best for you. About Kinly Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time. Why Kinly? We are experienced: When you join our family you'll be part of a multi-award-winning team made up of the industry's most innovative professionals. We are proven: The world's leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey. We are independent: We partner with the world's best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs. We are global: You'll be working with alongside the world's leading brands and supporting them on high-profile, international projects. Equal Opportunities: Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other 'protected characteristics. We welcome your application

Oracle ERP General Ledger Product Owner / Dublin / Hybrid (2 days a week on site) An exciting opportunity has arisen for an Oracle ERP General Ledger Product Owner to join a leading financial institution in Dublin. Sumitomo Mitsui Finance Dublin Limited (SMFD) is a wholly owned subsidiary of SMBC and is growing rapidly as a Centre of Excellence for the bank's universal banking business across EMEA. It provides a range of technology and operational support services, aligned to SMBC's growth, innovation, and transformation strategies. An exciting opportunity has arisen for an Oracle ERP General Ledger Product Owner to join a leading financial institution in Dublin. You will play a central part in ensuring operational efficiency, data integrity, and seamless user experiences across Oracle Cloud and E-Business Suite platforms. What you'll do As an Oracle ERP General Ledger Product Owner based in Dublin, you will be at the heart of the finance technology function. Your role will involve providing expert guidance on the use of Oracle Financials-particularly the General Ledger module-while ensuring that all related systems operate seamlessly. You will collaborate with both technical teams and business stakeholders to deliver enhancements that drive efficiency and maintain data accuracy. Your responsibilities will include managing end-to-end implementations of new features or modules within Oracle Cloud and E-Business Suite environments, including hands-on design and configuration duties. You will also play a key part in troubleshooting complex issues, developing robust test plans for new releases or updates, and delivering tailored training sessions to empower end users. By maintaining close communication with various teams across the organisation as well as external partners, you will help ensure that all finance technology solutions align with evolving business requirements. Your ability to translate business needs into technical specifications will be crucial in delivering successful outcomes. * Provide day-to-day functional support for Oracle Financial Modules with a primary focus on the General Ledger module, ensuring smooth operations across EMEA offices. * Lead the implementation, enhancement, monitoring, and maintenance of Oracle ERP systems (Cloud and E-Business Suite), driving operational efficiency and data integrity. * Manage production support activities including hands-on design, configuration duties, troubleshooting issues, and resolving user requests promptly. * Support all Oracle-related interfaces by collaborating closely with business users, IT staff, and external vendors to resolve business and system issues efficiently. * Deliver comprehensive training sessions to business users to ensure effective utilisation of Oracle Financial applications. * Participate actively in Oracle EBS/Cloud project implementations, rollouts, upgrades, and enhancements from inception through to completion. * Gather, analyse, document, and manage business requirements; convert these into actionable system specifications that meet organisational needs. * Develop test scripts and scenarios for user acceptance testing as well as system validation to guarantee robust solutions are delivered. What you bring * Extensive industry experience, including circa 15 years working with Oracle Financials within finance organisations-ideally in the banking sector. * Bachelor's degree or equivalent qualification demonstrating strong academic background relevant to finance or information technology. * Proven track record of full life cycle implementation projects involving Oracle Financials with deep hands-on expertise in the General Ledger module. * Comprehensive understanding of record-to-report processes as well as internal controls within financial institutions. * Demonstrable experience in system implementation, production support activities, and ongoing maintenance of enterprise-level financial applications. * Solid knowledge of Oracle tables combined with basic SQL skills for troubleshooting interface projects or user requests. * Ability to gather detailed business requirements from stakeholders; analyse them thoroughly; document clearly; manage throughout project lifecycle; convert into practical system specifications. * Excellent verbal, written, and interpersonal communication skills enabling effective collaboration between business users and technical teams alike. If you're interested, please apply! All third party applications will be managed by Robert Walters. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates PandoLogic. Keywords: Product Owner, Location: London, ENG - SE25 5PY

Oracle ERP Accounts Payable & Fixed Assets Product Owner / Dublin / Hybrid (2 days a week on site) An exciting opportunity has arisen for an Oracle ERP Accounts Payables & Fixed Assets Product Owner to join a leading financial institution in Dublin. Sumitomo Mitsui Finance Dublin Limited (SMFD) is a wholly owned subsidiary of SMBC and is growing rapidly as a Centre of Excellence for the bank's universal banking business across EMEA. It provides a range of technology and operational support services, aligned to SMBC's growth, innovation, and transformation strategies. Oracle ERP Accounts Payable & Fixed Assets Product Owner / Dublin / Hybrid (2 days a week on site) An exciting opportunity has arisen for an Oracle ERP Accounts Payables & Fixed Assets Product Owner to join a leading financial institution in Dublin. You will play a central part in ensuring operational efficiency, data integrity, and seamless user experiences across Oracle Cloud and E-Business Suite platforms. What you'll do As an Oracle ERP Accounts Payables & Fixed Assets Product Owner based in Dublin, you will be at the heart of the finance technology function. Your role will involve providing expert guidance on the use of Oracle Financials-particularly the Accounts Payables and Fixed Assets modules-while ensuring that all related systems operate seamlessly. You will collaborate with both technical teams and business stakeholders to deliver enhancements that drive efficiency and maintain data accuracy. Your responsibilities will include managing end-to-end implementations of new features or modules within Oracle Cloud and E-Business Suite environments, including hands-on design and configuration duties. You will also play a key part in troubleshooting complex issues, developing robust test plans for new releases or updates, and delivering tailored training sessions to empower end users. By maintaining close communication with various teams across the organisation as well as external partners, you will help ensure that all finance technology solutions align with evolving business requirements. Your ability to translate business needs into technical specifications will be crucial in delivering successful outcomes. * Provide day-to-day functional support for Oracle Financial Modules with a primary focus on the Accounts Payables and Fixed Assets modules, ensuring smooth operations across EMEA offices. * Lead the implementation, enhancement, monitoring, and maintenance of Oracle ERP systems (Cloud and E-Business Suite), driving operational efficiency and data integrity. * Manage production support activities including hands-on design, configuration duties, troubleshooting issues, and resolving user requests promptly. * Support all Oracle-related interfaces by collaborating closely with business users, IT staff, and external vendors to resolve business and system issues efficiently. * Deliver comprehensive training sessions to business users to ensure effective utilisation of Oracle Financial applications. * Participate actively in Oracle EBS/Cloud project implementations, rollouts, upgrades, and enhancements from inception through to completion. * Gather, analyse, document, and manage business requirements; convert these into actionable system specifications that meet organisational needs. * Develop test scripts and scenarios for user acceptance testing as well as system validation to guarantee robust solutions are delivered. What you bring * Extensive industry experience, including circa 15 years working with Oracle Financials within finance organisations-ideally in the banking sector. * Bachelor's degree or equivalent qualification demonstrating strong academic background relevant to finance or information technology. * Proven track record of full life cycle implementation projects involving Oracle Financials with deep hands-on expertise in the Accounts Payables and Fixed Assets modules. * Comprehensive understanding of procure-to-pay and asset management processes as well as internal controls within financial institutions. * Demonstrable experience in system implementation, production support activities, and ongoing maintenance of enterprise-level financial applications. * Solid knowledge of Oracle tables combined with basic SQL skills for troubleshooting interface projects or user requests. * Ability to gather detailed business requirements from stakeholders; analyse them thoroughly; document clearly; manage throughout project lifecycle; convert into practical system specifications. * Excellent verbal, written, and interpersonal communication skills enabling effective collaboration between business users and technical teams alike. If you're interested, please apply! All third party applications will be managed by Robert Walters. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates PandoLogic. Keywords: Product Owner, Location: London, ENG - SE25 5PY

Location: Central London (independent imaging provider) Salary: Competitive + benefits Contract: Full-time, permanent Reporting to: Clinical Imaging leadership team The role Join a collaborative, patient-centred imaging service delivering high-quality MR diagnostics. You’ll lead on all aspects of cardiac MRI, support a skilled MRI team, and champion a culture of safety, quality, innovation and continuous improvement. What you’ll do • Lead cardiac MRI: education, training, protocol optimisation and image quality assurance., • Keep the team current with latest cardiac MRI practice and embed new scanning protocols., • Perform a wide range of MRI exams (Cardiac, MSK, Neuro, GI, Gynae, Urology, Breast, ENT and whole-body)., • Work confidently across multiple MRI scanners, providing advanced troubleshooting., • Justify examinations under IR(ME)R and deliver compassionate, patient-focused care., • Administer contrast/medications under PGDs and local policy (training available if needed)., • Liaise closely with Consultant Radiologists/Cardiologists and the wider MDT., • Evaluate clinical image quality and recommend protocol adjustments to maximise diagnostic value., • Use RIS/PACS and image-sharing portals accurately for data entry and reporting workflows., • Promote and uphold MRI safety, infection prevention and health & safety standards., • Support scheduling/rota coordination and deputise for superintendents when required., • Contribute to governance, audits, incident reporting and action plans; help develop SOPs and protocols., • Participate in a Monday–Sunday service and on-call rota (pattern may evolve with service needs)., • Mentor colleagues, support competency assessments and foster an inclusive, supportive team culture. About you • HCPC-registered Diagnostic Radiographer (BSc or equivalent)., • Significant cardiac MRI experience with demonstrable leadership in training/quality improvement., • Strong knowledge of IR(ME)R, MRI safety and contrast administration (cannulation competency)., • Skilled across a broad MRI caseload; comfortable with multiple vendors (e.g., Siemens/GE/Philips)., • Confident with RIS/PACS and image-sharing workflows. What’s on offer • Opportunity to work with state-of-the-art MRI technology in a high-performing service., • Strong commitment to CPD, professional development and clinical leadership., • Supportive, inclusive culture focused on quality, efficiency and patient experience. Governance & compliance • Safeguarding of children and adults at risk; up-to-date training expected., • Confidentiality and data protection compliance at all times., • Active participation in risk management, incident reporting and infection prevention., • DBS disclosure may be required for this post. How to apply Please apply via LinkedIn with your CV. Shortlisted candidates will be contacted to discuss next steps.

3rd Line IT Service Desk Engineer Whiteley Full Time, Permanent Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. You’ll be working alongside a close-knit group of four skilled Engineers who are passionate about delivering exceptional support and solving problems together and independently. As a member of their team, you’ll have the opportunity to mentor and guide Junior Engineers, helping them grow while making a real impact on the team’s success. They are all about fostering a supportive environment, and they fully invest in your growth with tailored training, progression plans, and plenty of opportunities to advance your career. While you’ll be part of a fast-paced, customer-focused environment, they are committed to giving you the tools and support you need to thrive. As part of the role, there is an on-call rotation once a month. If you’re ready to bring your expertise to a place that values your growth and development, our client would love to hear from you! Benefits of working for Our Client: • A competitive salary, • Training opportunities set out with a clear training structure, • Progressive working environment with access to voice your opinions to decision makers, • 25 days holiday plus bank holidays, • Your birthday off, • Flexi health plan cover and access to a range of Health Benefits, • IT Purchasing Scheme, • Company Pension, • An active Social Committee who plans monthly competitions and events, • A brilliant breakout room with free breakfast and a pool table Join a Trusted Partner for Transformative Managed Technology. Experts in Managed IT, Cyber Security and Communications solutions, our client is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers’ strategic goals, their in-house teams tailor their services to suit every client’s unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of their 3rd Line IT Service Desk Engineer: • Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems., • Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements., • Problem Management: Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference., • Change Management: Assess and implement changes to IT systems and infrastructure, ensuring minimal disruption to operations., • Technical Documentation: Create and maintain comprehensive documentation., • Customer Support: Interface with external vendors and third-party service providers to resolve technical issues and procure necessary hardware or software., • Training and Mentoring: Provide guidance and support to Junior Engineers and support staff., • On Call: There is an expectation to be on call once a month. Your Previous Experience: • Microsoft Windows desktop and server configuration and support experience., • Microsoft Exchange On Prem and Online configuration and support experience., • Terminal server environment configuration and support experience (Citrix, AVD, RDS)., • Active Directory configuration and administration., • Strong knowledge and understanding of Group Policy., • Strong general networking skills (CLI, Subnetting, NAT)., • Good understanding of DNS., • Router configuration and support experience (Cisco, HP, Draytek)., • Firewall configuration and support experience (Watchguard, SonicWALL)., • HP ProLiant and Dell PowerEdge Server Hardware support experience., • VMware and Hyper V support experience (VCP an advantage)., • Storage technologies (NAS, NetApps, Synology)., • Strong understanding of Office 365., • Strong understanding of Microsoft Azure., • Strong understanding of Microsoft Intune., • Strong understanding of SSL Certificates. Essential Skills: • Excellent communication skills, • Organisational skills, • Results driven with a proven track record, • Team player, • Self-motivated and proactive, • Ability to be resilient and to work under pressure Apply today.

About The Role: A large, international, and highly successful architecture practice is seeking an IT Manager to join its London studio. In this role, you will lead a small team of IT Coordinators while working closely with senior IT leadership across the wider organisation internationally. Alongside leadership and strategy, you will take a hands-on approach, collaborating with your team to ensure all technical issues and troubleshooting are resolved promptly, securely and effectively. The ideal candidate will have proven experience heading up an IT function, be a confident problem-solver, and bring a personable, approachable style to leadership. This is an excellent opportunity for someone seeking to apply their technical expertise while embracing emerging technologies. You will also benefit from career development opportunities within a forward-thinking studio that consistently pushes creative and technological boundaries. Our client offers a competitive benefits package, a people-focused culture, and a collaborative working environment. Please note, this role is based full-time in the London office. Key Responsibilities: • Lead IT operations for the London office, delivering fast, professional support, • Resolve hardware, software, Microsoft 365, network, and telephony issues, • Align IT priorities with business goals in collaboration with leadership, • Plan and manage IT equipment procurement, onboarding, and offboarding processes, • Maintain compliance, user permissions, and accurate system documentation, • Share insights with the global IT team and drive process improvements, • Experience as an IT Manager or senior IT support in a fast-paced setting (creative industry a plus), • Strong knowledge of Microsoft 365, Entra (Azure), Windows, and network configuration, • Organised, solutions-focused, and confident troubleshooting under pressure, • Clear communicator, team player, and proactive problem-solver By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.

About Us Jeannine Manuel School is a vibrant bilingual international school in the heart of London. Part of a global network with campuses in Paris and Lille, our mission is to promote international understanding through education. Technology plays a vital role in supporting our operations, teaching, and learning; and we are committed to maintaining a secure, efficient, and user-focused IT environment. The Role We are seeking a reliable and technically skilled IT Manager to take ownership of our IT systems and infrastructure. You will be responsible for the day-to-day running, maintenance, and improvement of the school’s digital environment, ensuring systems are secure, effective, and aligned with the school’s needs and priorities. Working under the direction of the CFO, you will be expected to implement solutions, respond to user needs, and manage systems with professionalism and clarity. You will supervise one on-site IT technician and collaborate closely with our operational teams, as well as the IT teams of our sister campuses in Paris and Lille. Key Responsibilities • Manage the school's IT operations: infrastructure, cloud services, security, devices, and digital platforms, • Ensure performance and reliability of our network (Meraki), devices (Apple, managed with Jamf), and platforms (Google Workspace, Eduka, Pronote, Papercut, ContentKeeper), • Provide responsive, friendly user support for staff and pupils, • Maintain strong data protection and cybersecurity practices, • Identify opportunities for system improvements and propose clear, costed implementation plans for review and approval by leadership, • Maintain documentation, track IT assets, and oversee procurement and licensing, • Liaise with IT teams at our sister schools to support shared systems and strategy What We’re Looking For • Experience in managing IT systems in a multi-user or multi-site organisation, • Good technical expertise in: • Google Workspace, • Apple environments and Jamf Pro (or equivalent MDM), • Network management (Meraki or similar) • Confident troubleshooting and support skills, with a service-oriented mindset, • Understanding of data security and system administration best practices, • Ability to communicate clearly with both technical and non-technical audiences, • Experience working in schools or education settings, • Be part of an international, bilingual school with a meaningful mission, • Work in a collaborative environment that values clarity, innovation, and service, • Shape systems that support hundreds of staff and students every day, • Receive a competitive benefits package including:, • Private Medical Insurance (80% covered), • Income Protection & Life Insurance, • Gym membership (80% covered), • Travel loan, Tech Scheme, Cycle to Work Scheme, • Bursary support for staff children Note We are devoted to safeguarding and ensuring the welfare of children and young people. The application process includes child protection screening, past employer checks, and Disclosure and Barring Service checks. All personal data will be processed for its intended purpose only, and in accordance with the Data Protection Act 2018, and the GDPR. For more information about the School’s Privacy Policy, please see our website.

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. We're looking for a Solution Architect who expects more from their career. It's a chance to extend and improve dunnhumby's Architecture team. It's an opportunity to work with a market-leading business to explore new opportunities for us and influence global retailers. Joining our team, you'll work with world class and passionate people to build the platform that will support the next generation of our propositions. You will lead the overall architecture across assigned product and platform areas. We are looking for architects that have experience and can contribute across our platform layers: • A user experience layer that allows new user experiences and propositions to be quickly built on our growing corpus of science and data., • A product layer that stitches our science and data into services that allow flexible propositions to be built., • A data layer that processes and governs bulk, operational and event stream data, supporting a broad set of use cases, from bulk insight to real-time media activation., • A science layer that brings to life and makes efficient 30+ years of dunnhumby's research into customer behaviour and loyalty, which also extends to mNodern AI techniques for understanding customer behaviour and driving key product use cases. What we expect from you • Experience of collaborative design and delivery of software products and platforms including depth of knowledge across at least two of software, infrastructure, big data, event processing and distributed computing architecture,, • Familiarity with at least one of the major cloud provider's technology stacks - Azure, GCP or AWS., • Leadership and early adopter of modern software-centric infrastructure management, including CI/CD, continuous deployment, Infrastructure as Code, Policy as Code, Configuration as Code/Data., • Track record of implementing architectural changes in Agile development methodologies., • Experience identifying key business technology issues and providing analytical skills to understand and communicate design specifications that facilitate technical development, including the creation of both high-level and detailed design documentation and impact estimation., • Problem solving and troubleshooting skills and the ability to exercise mature judgement What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. We're looking for a Category Management Lead who expects more from their career. It's a chance to become a trusted partner to Tesco, influencing and delivering on the needs of their Space, Range and Merchandising function. It's an opportunity to work with a market-leading business to explore new opportunities for us and influence global retailers. Joining our Tesco Retail team, you'll work with world class and passionate people, collaborating with data scientists and retail team colleagues to deliver for the client and dunnhumby. You'll be at the forefront of innovation within dunnhumby, delivering crucial projects that lay the path for new data science and products. If you want an opportunity to be responsible for delivering exciting change that has real impact with customers, if you are creative, organised and curious then please get in touch! What you'll be working on • Delivery of key Tesco projects directly into the Category and Space, Range and Merchandising teams at Tesco, • Educating stakeholders in understanding new complex data solutions., • Embedding new ways of working both internally and externally., • Experience in building strong, trusted client relationships and quickly embed yourself in Tesco's head office (Requires a presence in Welwyn Garden City)., • Experience in analysing & presenting customer data to solve challenging problems and deliver business value with a strong eye for detail., • Category management knowledge, understanding and experience, • Experience in an FMCG retailer, supplier or consultancy, • Experience in working on strategic projects, ideally collaborating with a variety stakeholders such as data science and technology, • Great communication skills, a strong collaborator who thrives in a supportive team, • Proactive and curious to uncover new opportunities and evolve processes to drive team efficiencies., • Agility and confidence working in a fast-paced environment with the ability to handle multiple priorities from multiple stakeholders and prioritise workload accordingly. What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

Overview Digital Support Specialist - 13 Months Fixed-Term Contract The Digital Support Specialist plays a critical role in delivering high-quality support for the systems, platforms, and digital services used across RSSB and by external rail industry stakeholders. Acting as first and second-line support, this role balances user-focused troubleshooting with in-depth system and application administration, ensuring a seamless experience across both internal and externally facing applications. This position combines a broad technical skillset with a service-oriented mindset, supporting not only end-user devices and infrastructure but also enterprise platforms, including Microsoft 365, Entra ID, and Dynamics 365. The role is integral to onboarding and offboarding processes, device and access management, and the administration of collaboration tools such as Teams and SharePoint. The successful candidate will proactively manage service desk requests, provide insight into recurring issues, and contribute to continuous improvement through collaboration with colleagues, suppliers, and the wider Digital team. Responsibilities • Provide first- and second-line technical support to both internal and external users across hardware, software, applications, and digital services via the service desk, phone, and in-person support., • Support external users of RSSB's public-facing or industry-specific applications, assisting with account management, system navigation, and technical troubleshooting., • Deliver effective support for Microsoft 365 services, including Outlook, Teams, SharePoint, OneDrive, and associated collaboration tools, ensuring prompt resolution of access, configuration, and performance issues., • Administer and maintain user accounts, permissions, and security groups across Entra ID (Azure Active Directory), Microsoft 365, including Teams and Exchange, as well as internal and external digital platforms, in accordance with access control policies., • Package, test, and release new applications or system updates into production following approved deployment processes., • Provide technical support for meetings and events, including AV setups, hybrid meeting tools, and live-streaming technologies., • Manage and troubleshoot corporate devices (e.g., laptops, tablets, phones), deploying configurations and applications using Microsoft Intune or equivalent mobile device management (MDM) solutions., • Facilitate onboarding and offboarding processes, including device setup, user provisioning, and decommissioning or redeployment of IT assets., • Support asset lifecycle management, including maintenance and compliance with device policies and regulations., • Promote and implement best practices for device security, ensuring endpoint protection, data encryption, and policy compliance., • Identify trends and recurring issues in incidents and service requests to inform problem management processes and propose permanent solutions., • Maintain accurate records of IT incidents, service requests, and changes within the RSSB Service Desk platform, escalating issues as necessary and tracking to resolution., • Build and maintain collaborative relationships with external suppliers, vendors, and business owners to support service delivery., • Proactively monitor the performance and availability of business-critical applications, escalating issues as required under defined Service Level Agreements (SLAs)., • Collaborate with Digital and business teams to support project delivery, system rollouts, and service improvements., • Contribute to tender evaluations, technology assessments, and supplier onboarding to support the implementation of new digital solutions. Essential • Industry-recognised certifications or demonstrable experience in a relevant field (e.g. Computer Science, CompTIA, Microsoft certifications)., • Practical experience with the ITIL framework, particularly incident, problem, and change management., • Proven track record of providing first- and second-line application support and technical troubleshooting, including support for internal and external users., • Experience administering and supporting Microsoft 365 applications (Outlook, SharePoint, Teams, OneDrive), including user access, permissions, and configuration., • Experience with Entra ID (Azure Active Directory), including user provisioning and managing security groups., • Proficient in managing devices using Microsoft Intune or equivalent Mobile Device Management (MDM) tools., • Experience with hardware support and rebuilds (laptops, peripherals, AV equipment), including device commissioning and redeployment., • Experience supporting hybrid work environments, including AV and live-streaming solutions., • Familiarity with external-facing platforms or applications, providing support to users outside the organisation., • Ability to create and maintain technical documentation, as well as contribute to a shared knowledge base., • Communicates effectively and shares thoughts and ideas through methods appropriate to the audience., • Adapts and responds positively when embracing new opportunities, changing, and navigating uncertainty., • Actively contributes as part of a team and works towards achieving team goals and outcomes., • Takes responsibility and demonstrates accountability in completing tasks and achieving objectives, actively seeking to resolve problems and identify opportunities., • Committed to customer service and placing customer satisfaction at the heart of our success to ensure we deliver against our shared goals., • Can work collaboratively within an evolving industry, gaining stakeholder confidence through understanding their goals and motivations and demonstrating credibility as an expert., • Experience with Dynamics 365 support and integration with M365, where applicable. We value diversity and equal opportunities in employment and are committed to creating a workplace which is inclusive to everyone. As a member of the Disability Confident Scheme, we encourage candidates with disabilities who meet the minimum criteria, to apply for our jobs. If you have applied under the Disability Confident Scheme, please let us know in advance by emailing Find out more about Diversity and Inclusion at RSSB: Rail Safety and Standards Board Careers - VERCIDA If you require any reasonable adjustments with respect to our selection process including information in an alternative format, please contact us at We understand the importance of work-life balance and we offer our staff the flexibility to work within our core hours and the option to vary their location between both the office and home. If you are looking for further flexibility, speak to us at interview stage so that we can consider your request. We value our staff and we offer a competitive benefits package to ensure our staff can achieve their best throughout their journey with us. This includes 30 days annual leave (plus bank holidays); a holiday buy and sell scheme; private medical and dental cover; a season ticket loan and travel subsidy; access to a cycle to work scheme; volunteer leave; a performance related bonus and pension.

Software Engineering Manager You will play an important role in the Jacobs Global Technical Excellence team, focussing on managing a team of software developers to deliver new engineering software solutions to the business. You will be responsible for overseeing development processes, technical quality and consistency across a portfolio of solutions. Reporting to the Design Automation Program Technical Solutions Lead, you will partner with the Solutions Architect and Product Manager(s) to design solutions based on key business challenges, stakeholder requirements and manage a team to execute development. As a Software Engineering Manager, you will be responsible for: Leadership and Team Management: • Managing a team of developers, testers and Scrum Masters, cultivate a culture of engineering excellence through shared best practices, standards, and documentation., • Fostering a collaborative and innovative work culture, including running regular sessions for knowledge sharing, best practice and upskilling., • Manage and hold the development team to account on following process, quality and coordinating with the Product Manager on budget or schedule implications., • Work with the Resource Manager to manage team workload and prioritization, identify resource requirements for recruits or vendors., • Coordinate with Scrum Master, UI/UX designers, Product Managers, Product Owners, Solutions Architect to ensure development progresses according to scope. Technical Stewardship: • Working with the wider development leadership team, define and implement a common tech stack to be used by the team. and define and manage development best practices across the Design Automation program., • Establish and maintain technical documentation in an knowledge library., • Implement streamlined CI/CD pipelines and processes that balance speed with security and quality., • Lead the adoption of Agile practices and DevOps throughout the development life cycle., • Collaborate with Product Manager and Product Owners and technical leads in continuous planning, dependency & risk management and constant process improvement., • Continuously identify and learn from our delivery on how to further improve our effectiveness., • Accountable for the overall quality and integrity of delivered solutions. Solution Design: • Work with wider Design Automation team to support solution design and possible backend delivery options when building business cases, • Support the team to develop preliminary proof of concepts during Incubation, • Establish a tight connection to other teams like IT and Cyber-security to unblock dependencies, provide visibility and maintain compliance with company policy, • Address challenges and roadblocks faced by development teams employing strategic problem-solving to overcome obstacles, • Advise on development processes and support troubleshooting Quality Assurance: • Ensure sufficient test plans are implemented on each work package and conduct regular code reviews of development activities., • When using vendors, ensure purchase orders are delivered to expected quality and scope., • In partnership with the Product Manager, execute Critical Design Reviews of each work package before major releases of new solutions or features. Your keen ability to multi-task, communicate effectively and tackle challenges will allow you to thrive in our fast-paced environment. Working together, we'll help you grow and pursue what fulfills you so that we can make impacts on the future - big and small, global, and local. * At least 10 years of experience with hands-on experience in software development and engineering workflows. • Experience managing software engineering teams of at least 5-10 people., • Knowledge of modern CI/CD practices (GitHub Actions, GitOps), testing frameworks, and developer tooling ecosystems., • Strong expertise in Secure Software Development Life Cycle (SSDLC) practices and implementation., • Familiarity with developer portals, internal platforms, and self-service tooling like Backstage or custom solutions., • Experience implementing developer-centric security and compliance controls within development processes (static analysis, dependency scanning, policy enforcement)., • Effective communication skills for connecting technical concepts with business value., • Understanding of developer needs and challenges, with dedication to improving developer experience., • Experience using software delivery management platforms like Azure DevOps or Jira., • Experience and knowledge of the following C#, Java, .NET, Cloud services (eg., Azure, Google, AWS), WPF, Python, Rest APIs., • Experience and knowledge of engineering software e.g., Autodesk, Bentley and their APIs., • Experience and knowledge of systems architecture and managing cyber security requirements. Ideally, you'll also have: • Degree in software engineering, computer science or similar., • Experience with Dynamo and Grasshopper. #LI-NM1 Manchester|Greater Manchester|United Kingdom Birmingham|West Midlands|United Kingdom Bristol|Bristol City|United Kingdom Glasgow|Lanarkshire|United Kingdom London|Greater London|United Kingdom Information Technology Enterprise Functions

*Please note for this apprenticeship, you will need to be aged 18+ years on the 1st September 2026. Who are we? South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight. Join our team and help us continue to bring people together to get the most out of life. About the job At South Western Railway, we believe our people are our greatest asset. SWR is a leading provider of passenger train services in the south-west of England. With a commitment to safety, reliability, and sustainability, we strive to deliver exceptional service to our customers while maintaining a strong focus on innovation and continuous improvement. Our fleet, encompassing electric and diesel trains, covers over 4 million miles yearly. Our skilled colleagues ensure the reliability and availability of our services, directly impacting customer satisfaction. Your main responsibilities will be: As an apprentice, you will work alongside experienced engineers, learning from their expertise while contributing to critical maintenance and repair tasks across our network. Based at one of our Train Care Depots, we will provide the foundation upon which you can build a great career in the rail industry. You will assist with routine maintenance activities including: • Inspections, repairs, and component replacements., • Diagnose faults and perform troubleshooting to identify and rectify issues efficiently., • Support the installation and testing of new equipment and systems., • Follow safety protocols and procedures to ensure a safe working environment., • Collaborate with team members to achieve operational objectives., • GCSE Maths grade 5+, • GCSE English grade 4+, • A desire to pursue a career in the railway industry., • Flexibility - this apprenticeship may involve early or late shifts and travel to other areas on our network., • Excellent communication, with the ability to motivate and inspire a team., • Proactive and adaptable approach to problem-solving, with a keen eye for detail., • Willingness to undergo training and development to enhance skills and knowledge in the role. Wimbledon Traincare Depot is a short walk from Wimbledon Park station and recently welcomed its first Class 701 train, marking a significant milestone in the £1bn transformation of suburban travel. Our current fleet operating on the suburban network (Class 455 and 458 trains) will be replaced over a 2 year period with 90 brand new 701's. Drivers, maintenance and other depot colleagues are currently in training to develop the new skills needed for the next generation of trains that will be fitted with all new modern technology. Wimbledon depot will eventually become the new maintenance home for the entire Class 701 fleet. Working pattern Working an average of 37 hours per week over 5 days The Reward In return we offer a competitive salary and a variety of valuable benefits, including: • Free duty and leisure travel on SWR services for employees, • Free leisure travel for spouse/partner and dependants (criteria dependent), • 75% discount on many other train operating companies, • Full training and support with development We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent. We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive. If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

Application Support Engineer – Web Applications | London | Hybrid | £41K. If you love troubleshooting, working with web technologies, and engaging with enterprise clients, this could be your next move.

Key Responsibilities: • Configure and maintain UKG Pro WFM (formerly Kronos Dimensions) modules, including Timekeeping, Absence, Advanced Scheduling, and Analytics., • Integrate and support application in conjunction with UKG Dimensions. This is a crew planning and scheduling software for field service organizations., • Collaborate with HR, IT, and other departments to gather requirements and implement effective solutions., • Perform system integrations, upgrades, and enhancements., • Provide technical support and troubleshooting for UKG Dimensions and Passport users., • Develop and deliver training sessions for end-users on various modules., • Monitor system performance, ensure data integrity, and generate analytical reports., • Create and maintain documentation for system configurations, processes, and best practices., • Create KEDB documentation as part of incident management and analysis., • Proven hands-on experience with UKG Pro WFM (Kronos Dimensions), specifically in Timekeeping, Absence, Advanced Scheduling, and Analytics., • Strong understanding of workforce management processes and solutions., • Excellent problem-solving and analytical skills., • Ability to work independently and as part of a team., • Strong communication and interpersonal skills., • Experience with system integrations and data migration., • Knowledge of SQL and other database management tools is a plus.

Oracle RBAC Specialist SC Cleared We are seeking an experienced Oracle Role-Based Access Control (RBAC) Specialist to join our high profile public sector Client on a short term contract. The ideal candidate will be responsible for reviewing and redesigning security roles within existing Oracle Fusion Human Capital Management (HCM) production environment, while also defining and implementing security roles for upcoming Oracle Fusion ERP Financials and Oracle Fusion ERP Procurement solutions that are currently undergoing testing under Finance Modernisation Programme. This role is critical to ensuring systems have a robust, secure, and compliant access framework before and after go-live. Responsibilities: • Review and Redesign: Conduct a comprehensive review of existing Oracle Fusion HCM security roles in the production environment. Identify and redesign roles to align with business processes, segregation of duties principles (including in enhanced privileged access needed for business and tech support teams), and security best practices. Ensure these are aligned with Bank security policies and existing IDAM tools., • Design and Implementation: Design and implement new security roles and data access for the Oracle Fusion ERP Financials and Fusion ERP Procurement modules, which are currently in the testing phase., • Collaborate with Stakeholders: Work closely with business process owners, system integrators, and IT teams to gather requirements, validate security designs, and ensure roles meet functional needs without compromising security., • Testing and Validation: Support the User Acceptance Testing (UAT) phase by providing expertise on role-based security, troubleshooting access issues, and ensuring roles function as designed., • Documentation: Create and maintain detailed documentation of all security roles, including their functions, permissions, and the rationale behind the design., • Proven Expertise: Demonstrable experience as an Oracle Fusion RBAC specialist., • Module-Specific Knowledge: Strong functional and technical knowledge of security within Oracle Fusion Cloud HCM, ERP Financials, and ERP Procurement., • Security Best Practices: Deep understanding of Role-Based Access Control (RBAC) principles, segregation of duties (SoD), and security audit requirements., • Analytical Skills: Excellent problem-solving skills with the ability to analyze complex business processes and translate them into a secure role structure., • Prior experience in a go-live environment or a similar large-scale ERP implementation. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

Network/Infrastructure Engineer - London 4 days a week in the office in London We are working with an Investment Manager in London who are seeking an experienced Infrastructure and Network Engineer. The role will focus on maintaining the firm's current hybrid cloud, network, Internet and server connectivity infrastructure, and the Palo Alto Firewall estate for a demanding business environment. The individual will deal with various issues, including On-Prem/Cloud Infrastructure, networking problems, and routine scheduled network infrastructure upgrades. The candidate must be hands-on and have experience working with Azure, Cisco, M365 and Windows Server. IaC concepts, with Scripting know-how using PowerShell and Terraform to automate deployments and tasks. You would be expected to: • Maintain and monitor a highly available and complex hybrid cloud and network infrastructure, • Perform daily system and network monitoring, • Repair and recover from hardware and software failures across the entire infrastructure stack, • Identify issues proactively and suggest solutions, • Provide some end-user support including VIP support, • Manage switch and Firewall software and update deployments, • Do occasional out-of-hours and weekend work, • Have strong interpersonal skills, • Be eager to learn and have attention to detail, • The design and implementation of network solutions and improving the efficiency of current networks, • Installing, configuring and supporting network equipment including, Firewalls, Routers, Switches, load balancers and WiFi access points., • Experience of Juniper/Cisco network Switches., • Supporting Windows Services such as certificate services, AD, DNS, NTP, GPOs and DHCP, • Procuring network equipment and managing subcontractors involved with network maintenance and installation, • Configuring Firewalls, routing and switching, to maximise network efficiency and security, • Maximising network performance through ongoing monitoring and troubleshooting, • Maintaining a schedule of updates to the latest firmware releases, • Investigating faults in a network, • Reporting network status to key stakeholders, • Azure cloud computing concepts and design, • Supporting all M365-related services, both Back End and Front End., • Knowledge of Terraform and Powershell, • Endpoint management, SCCM, Intune, Defender, • Application deployment/patching

Your new role You will be part of the team that will be responsible for developing and maintaining features for the iOS variant of the App. Working in a multi-disciplinary team of tech, design, business, product, infrastructure and test, you will help to design, develop, test and deliver new features while also maintaining existing features. You will be involved throughout the entire product life cycle being chiefly responsible for producing high-quality, performant, well-documented and tested features that deliver a first-class experience to millions of users across England. Resonsibilities • Work with a multi-disciplinary team to design, document and develop high quality, scalable solutions for the NHS App's iOS application using Swift and Swift UI., • Create appropriate unit and integration tests for your work., • Write clean, maintainable and ePicient code, which follows best practices and coding standards., • Optimise solutions for performance and speed to provide an excellent user experience., • Ensure the application meets the Apple App Store requirements., • Work closely with UI/UX designers to ensure the application implements a consistent visual intuitive design., • Support what you deliver in production. Experience Time setved experience of iOS development using Swift, Swift UI and Xcode.- Be passionate about mobile development, keeping up to date with the latest iOS development trends and best practices. • Have a good understanding of iOS design principles and interface guidelines., • Be someone who embraces collaboration when building solutions., • Have a good understanding of MVVM Architecture and associated design patterns., • Be able to apply SOLID principles to improve the code structure, quality and maintainability., • Have a DevOps mindset, understanding how software and infrastructure work together., • Have a good understanding of continuous integration, continuous delivery and how these are implemented via the use of pipelines., • Proactively look for solutions to any issues that arise in your domain., • Have experience with troubleshooting/debugging application bugs and making performance improvements., • Have experience with using Swift package manager., • Have an understanding of mobile app analytics and its use to maintain stable, crash free applications., • Have experience with using native OS features such as push notifications, HealthKit and App Intents., • Have experience of integrating with RESTful APIs., • Experience in handling concurrency (eg background tasks/network activity without blocking the UI thread) What you'll get in return c£610 per day (inside IR35) remote What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Data Centre Technician - Up to £45,000 Location: West London Shift Pattern: Tuesday to Friday - 13:00-21:00 and Saturdays 09:00-17:00 My client is seeking a Data Centre Technician to join a fast-growing, forward-thinking tech team, delivering high-impact services across multiple UK data centre sites. Key Responsibilities: • Complex cable management and structured cabling., • Racking, stacking, and patching of Servers and Switches., • Supporting a range of hardware and peripherals., • Troubleshooting issues and documenting tasks clearly., • Following and improving established operational processes., • Supporting the deployment and operation of high-availability infrastructure., • Hands-on experience in data centre environments., • Strong technical and problem-solving abilities., • Good knowledge of hardware support and infrastructure., • Excellent communication and customer service skills. Etech Partners needs to collect and use your personal information when you apply for a role. We understand that you care about your privacy, and we take that seriously. Our Privacy Notice describes our policies and practices regarding collection and use of your personal data. By applying for this job you accept the Privacy Policy.

Senior Linux Engineer - High Availability (Pacemaker/PostgreSQL/RabbitMQ) CONTRACT London 2 week initial contract IT Solutions Provider supporting a customer who are implementing high availability clustering using Pacemaker as their resource manager. This role will focus on designing, configuring, and troubleshooting clustering in virtual machine environments. Key skills & experience: * Deep expertise in RHEL9 or similar Linux environments * Clustering/HA management on virtual machines (not containers), including: * Fencing with IPMI/virsh * PostgreSQL hot standby promotion using OCF * PostgreSQL with asynchronous WAL replication to multiple replicas * RabbitMQ with HA queues or similar message queue systems in high availability setups

LMS (Learning Management System) Advisor. Taking ownership of day-to-day LMS operations (system management, user support, reporting, troubleshooting). Supporting the transition and optimisation of digital learning platforms.

As our Senior Backup Engineer, you’ll provide expert-level technical support, troubleshooting, and strategic guidance to our Backup-as-a-Service customers. Collaborate with engineering teams to develop long-term solutions that strengthen our backup infrastructure.

Solace Support Engineer - Contract Rate: Up to £650/day Duration: 6-month rolling contract Location: London (Hybrid - very flexible WFH) Industry: Leading Bank The Opportunity We're looking for a Solace Support Engineer to join a high-performing infrastructure and Middleware team, supporting a mission-critical messaging environment. You'll play a key role in onboarding applications to the Solace messaging platform, troubleshooting complex incidents, and driving platform improvements in a fast-paced banking environment. What You'll Do Provide specialist technical support for the Solace platform, ensuring stability, performance, and resilience. Onboard new applications, guiding teams on Solace APIs and integration best practices. Analyse capacity, performance, and latency metrics, recommending optimisations. Manage incidents end-to-end - from diagnosis to resolution - escalating to the vendor where required. Collaborate with engineers, architects, and business teams on platform evolution. Implement and maintain monitoring, backup, and recovery processes. Contribute to risk management, operational documentation, and disaster recovery readiness. What You'll Bring Essential: Proven expertise with Solace Message Broker and Solace APIs. Advanced Linux/Unix skills. Solid experience in monitoring tools (eg, ITRS Geneos). Strong problem-solving and communication skills. Desirable: Financial services or high-volume transactional systems experience. Understanding of networking concepts and Firewalls. Scripting skills (eg, Shell, Python). Previous application support experience.

Android Developer 6 months London - Remote £600 per day inside IR35 - Umbrella only Your role You will be part of the team that will be responsible for developing and maintaining features for the Android variant of the clients App. Working in a multi-disciplinary team of tech, design, business, product, infrastructure and test, you will help to design, develop, test and deliver new features while also maintaining existing features. You will be involved throughout the entire product life cycle being chiefly responsible for producing high-quality, performant, well-documented and tested features that deliver a first-class experience to millions of users across England. Responsibilities • Work with a multi-disciplinary team to design, document and develop high quality, scalable solutions for the clients App's Android application using Kotlin., • Create appropriate unit and integration tests for your work., • Write clean, maintainable and eNicient code, which follows best practices and coding standards., • Optimise solutions for performance and speed to provide an excellent user experience., • Ensure the application meets the Google Play store requirements., • Work closely with UI/UX designers to ensure the application implements a consistent visual intuitive design., • Have 5+ years' experience of Android development using Kotlin and Android Studio., • Be passionate about mobile development, keeping up to date with the latest Android development trends and best practices., • Have a good understanding of Android design principles and interface guidelines., • Be someone who embraces collaboration when building solutions., • Have a good understanding of MVVM Architecture and associated design patterns., • Be able to apply SOLID principles to improve the code structure, quality and maintainability., • Have a DevOps mindset, understanding how software and infrastructure work together., • Have a good understanding of continuous integration, continuous delivery and how these are implemented via the use of pipelines., • Proactively look for solutions to any issues that arise in your domain., • Have experience with troubleshooting/debugging application bugs and making performance improvements., • Have experience with using Gradle., • Have an understanding of mobile app analytics and its use to maintain stable, crash free applications., • Have knowledge of using Jetpack Compose., • Have experience with using native OS features such as push notifications, Health Connect and Intents., • Have experience of integrating with RESTful APIs., • Understanding the compilation process and how the code gets converted into an executable., • Knowledge or experience of using FHIR.

DV Cleared Data Consultant - London - Up to £100,000 per annum Are you a data-driven professional with a passion for delivering impactful solutions? Do you excel in translating complex data challenges into actionable insights? If so, Morela has an exciting opportunity for you. Morela is proud to partner with one of the UK's leading data consultancies, renowned for their innovative approach to data integration and analytics. As they continue to expand, they're seeking a skilled DV Cleared Data Consultant to join their dynamic team. This role is perfect for someone who combines technical expertise with a consultative mindset, aiming to drive value across diverse projects. You'll be part of a forward-thinking consultancy that operates at the intersection of advanced technology and real-world impact. Serving both public and private sectors, their services encompass strategic advisory, digital transformation, and end-to-end data engineering. As a DV Cleared Data Consultant, you'll play a crucial role in designing and implementing data solutions that empower clients to make informed decisions. Core Responsibilities • Data Integration: Connect and harmonise data from multiple sources, ensuring clean, reliable, and compliant data pipelines., • Data Modelling: Design and manage data models to create logical data structures that enhance accessibility and usability., • Application Development: Build full-stack applications using tools such as Python, SQL, and relevant frameworks, delivering intuitive user interfaces and interactive workflows., • Data Governance: Implement data lineage tracking and access controls to uphold compliance with organisational and regulatory standards., • Client Collaboration: Engage with clients to understand their needs, provide training sessions, and promote best practices for effective adoption and utilisation of data platforms., • DV Cleared: In this position, you will already be DV cleared., • Technical Expertise: Proven experience in data engineering, software development, or systems integration, preferably within AI, analytics, or enterprise platforms., • Problem-Solving Skills: Strong analytical abilities with a knack for troubleshooting and optimising complex data workflows., • Communication Skills: Excellent ability to engage with both technical and non-technical stakeholders, providing clear and confident guidance., • Adaptability: Comfortable working across various sectors and with diverse clients, adjusting approaches as needed., • Travel Readiness: Open to occasional travel (up to 25%) depending on project requirements. Please do not hesitate to reply and reach out to Morela today to find out more!

Guidewire Developer Location: London/Hybrid (2 days in the office, 3 days from home) Salary: £55,000 - £65,000 A Guidewire developer is required for a leading Lloyd's of London Insurance organisation, implementing a Guidewire Claims system. This is to join a brand-new team onboarding and implementing a Guidewire Claims system. You will have experience working with Guidewire, across either PolicyCenter BillingCenter or ClaimsCenter. As this is an initial migration and implementation you will be essential in assisting the organisation migrate from their existing claims platform to Claims Center which will be hosted in Guidewires Cloud. Ability to interact with stakeholders and to be involved in decisions affecting the implementation due to go live in 2026 is essential. You will have experience customising Guidewire in Gosu. Key Responsibilities: • Develop and maintain Guidewire customisable layer for insurance platforms in Gosu and Java., • Experience with Guidewire for Policy Center, Claims Center or Billing Center, • Collaborate with cross-functional teams to gather requirements and deliver solutions., • Implement and optimize RESTful APIs and microservices architecture., • Participate in Agile development processes and contribute to continuous improvement., • Ensure code quality through testing and code reviews., • Strong development skills in Gosu for Guidewire (3-5 years of experience)., • Experience in programming languages such as Java or C#.Net, • Familiarity with insurance industry standards and protocols., • Excellent problem-solving skills and attention to detail., • Competitive salary and performance-based bonuses., • Comprehensive health, dental, and vision insurance., • Flexible working hours and remote work options., • Professional development opportunities and career growth.

This is an exciting opportunity to work on developing, supporting, and maintaining digital applications and platforms, including SharePoint and Power Platform products within Microsoft 365. The role offers the chance to make a tangible impact by streamlining processes, enhancing user experience, and driving digital innovation within a global business environment. Client Details Leading construction company in the UK. Description • Manage incidents and problems related to Power Platform and SharePoint environments., • Perform change management activities, from small amendments to large-scale projects., • Proactively monitor solutions and address emerging issues in SharePoint and, • Power Platform architecture., • Ensure adherence to ICT policies and governance strategies for existing apps and workflows., • Develop and integrate Power Automate workflows with external toolsets., • Support international colleagues through service management and relationship building., • Redevelop and decommission outdated forms and workflows., • Provide user guidance, training, and create service documentation., • Strong knowledge of Power Automate, Power Apps, Power BI, • Experience managing, developing, and troubleshooting SharePoint environments (both on-premises and SharePoint Online)., • Ability to diagnose, troubleshoot, and resolve issues in complex environments., • Skill in creating, developing, and integrating automated workflows (especially using Power Automate)., • Experience with tools or methods to proactively monitor system health and performance., • Understanding of ICT policies, governance frameworks, and security best practices for apps and workflows., • Capability to update, redevelop, or decommission Legacy forms and workflows., • Experience in supporting end users and managing service relationships, • Life Insurance and Death in Service benefits are offered., • Health Insurance, • Childcare Vouchers, • 26 days of holiday + BH, • Pension Scheme: provides a significant pension contribution, contributing to your retirement savings each month., • Training and Development Opportunities

This is an exciting opportunity for fully qualified HIU Technicians, or those looking to develop their skills and experience as a Trainee HIU Technician, to join our team of experienced Mobile HIU Technicians at Bring Energy. As a Mobile HIU Technician you will be responsible for the day-to-day tasks associated with heat interface units, including planned and reactive maintenance. You will work closely with the service desk team to ensure high level of service to our residential customers. The team of engineers will have a wide spread of skills and experience, from qualified HIU Technician with years of experience to Junior employees who will be new to the industry. Trainee HIU Technicians will be guided by experienced team members to gain the confidence to carry out planned and reactive maintenance of heat interface units (HIUs). Additionally, you will have the opportunity to enhance your knowledge of heat networks and the importance they play in achieving the governments net zero goals. The team is managed by a HIU Team Manager who is responsible for the overall coordination of the team and will work closely with you to achieve your goals and objective set together to help you increase your skills and grow within the company. Key Responsibilities: • HIU/CIU Inspections and reactive maintenance for loss of heat or cooling within the required timeframe of our Residential Supply Agreements, • To carry out repairs identified during servicing including removal/replacement of pumps, valves, and actuators plus bleeding systems, • Updating work orders in a timely manner and in accordance with company training via our asset management system, • Liaising with our service desk to ensure any on hold jobs are rebooked and closed out as soon as possible, • In charge of your own van stock and responsible to contact management when critical parts are required, • Working in a safe manner and in accordance with the company s Health & Safety policy, • Heat meter works such as replacing batteries, replacing the meter itself or investigating why error codes are appearing on meters with the internal Metering Team., • Ensure the company escalation process is understood and followed when further action is required to reinstate heat / cooling to a residential property, outside the remit of your job description i.e. plant room temperatures are low, • Deliver a first-class service to customers, • Ability to work independently or as part of a team, • Clear and professional communication skills, both verbal & written, • Passion and interest in learning about emerging technologies within the Energy Market and supporting the drive to Net Zero, • Positive attitude towards work and willingness to get tasks completed on time whilst managing conflicting deadlines, • Demonstrable experience in maintenance and troubleshooting of heat interface units (HIUs) is a plus but not a requirement, • Demonstrable experience in working in the plumbing or HVAC industry, particularly in a residential environment, • Qualifications in ND / City & Guilds / NVQ level 3 in Mechanical is a plus Bring Energy - Growing Sustainable Networks

UKG Pro WFM Consultant Contract - London - 3 Days a Week Are you an experienced UKG Pro WFM (formerly Kronos Dimensions) professional ready to make a significant impact? We need your expertise to optimise workforce management solutions for a leading organisation. What You'll Do: Configure, maintain, and enhance UKG Pro WFM modules including Timekeeping, Absence, Advanced Scheduling, and Analytics. Support system integrations, upgrades, and customizations in conjunction with UKG Dimensions. Collaborate with HR, IT, and other teams to gather requirements and develop effective solutions. Troubleshoot technical issues and provide ongoing support for UKG Dimensions and Passport users. Lead training sessions to ensure end-users are empowered to utilize system features effectively. Monitor system performance, ensure data accuracy, and generate insightful reports to inform decision-making. Maintain comprehensive documentation of configurations, processes, and best practices. Create and update KEDB documentation as part of incident management and analysis. Stay current with UKG features, updates, and industry best practices to continuously improve system functionality. What We're Looking For: Proven hands-on experience with UKG Pro WFM (Kronos Dimensions), particularly in Timekeeping, Absence, Advanced Scheduling, and Analytics modules. Strong understanding of workforce management processes and solutions. Excellent problem-solving, analytical, and troubleshooting skills. Ability to work effectively both independently and as part of a collaborative team. Strong communication and interpersonal skills to liaise with stakeholders at all levels. Experience with system integrations, data migration, and technical support. Knowledge of SQL and database management tools is a plus. Nice to Have: Working knowledge of Passport applications, SAP HR, or similar HR systems. Preferred Education & Experience: Relevant technical certifications and a background in HR systems or workforce management solutions. Prior experience working with UKG Pro WFM in a similar role, ideally within a field service environment. Additional Requirements: Location: London - minimum 3 days onsite presence mandatory

UKG Kronos Consultant (WFM) London (Greenwich) hybrid position 3-days on-site This role involves managing and supporting my client's workforce management systems, including UKG Pro WFM and Passport. You'll be responsible for system configuration, user support, and collaboration with various departments to ensure their systems run smoothly and meet business needs. Key Responsibilities • Configure and maintain UKG Pro WFM (formerly Kronos Dimensions) modules, including Timekeeping, Absence, Advanced Scheduling, and Analytics., • Integrate and support the Passport application for crew planning and scheduling in field service organizations., • Collaborate with departments like HR and IT to gather requirements and implement effective solutions., • Perform system integrations, upgrades, and enhancements., • Provide technical support and troubleshooting for UKG Dimensions and Passport users., • Develop and deliver training sessions for end-users., • Monitor system performance and ensure data integrity., • Create and maintain documentation for system configurations, processes, and best practices, including KEDB (Known Error Database) documentation., • Proven hands-on experience with UKG Pro WFM (Kronos Dimensions) modules, specifically in Timekeeping, Absence, Advanced Scheduling, and Analytics., • A strong understanding of workforce management processes and solutions., • Excellent problem-solving and analytical skills., • Ability to work effectively both independently and as part of a team., • Strong communication and interpersonal skills., • Experience with system integrations and data migration., • Working knowledge of the Passport application.

They’re now looking for an experienced Refrigeration Engineer with strong ammonia handling knowledge to join their team. What you’ll be doing Service, maintenance and troubleshooting of industrial refrigeration systems (NH3 and associated plant) Fault-finding and maintaining both new and

Network Design Specialist - RAN & E2E Performance Three days onsite in Bristol/Start: ASAP/3 months contract + possible extension Inside IR35 Your key accountabilities within the RAN & E2E Performance domain are: • Experties in UE log analysis, Wire shark tracing and E2E analysis., • Act as a lead for Capacity related evenets., • Indentifying the root cause and define measures to improve underperforming KPIs, • Analysing Drive Test logs and Network protocol traces for underperformance & defects in ESN PTT over SRTP., • Investigate detected and reported Systematic issues within this element of the ESN Service., • Performance root cause analysis using multiple sources of data primarily from:, • UE Application events/L1/L2/L3 information, • ENodeB and CN protocol analysis., • 3rd Party OTT (Over The Top) protocol traces., • Coverage data., • Capacity data., • OSS performance data, • Change logs., • Expert knowledge of UE logs analysis, • Expert understanding of Acuver UE logging tools., • In depth knowledge of Mobile networks particularly 4G & Public Safety functionality over LTE with particularly deep understanding design and operation., • In depth knowledge of LTE & SIP signalling, PTT (push to talk), SRTP/DTLS troubleshooting & Optimisation., • Excellent understanding of Nokia and Ericsson RAN products., • Good understanding of 3GPP & ETSI specifications., • Good understding of DTLS/SRTP protols., • Extensive experience in mobile telecommunications industry in the role of a lead designer with business-critical, high-availability/high-throughput systems and networks., • Able to provide technical solutions, processes definition for network performance & optimisation of 4G based RAN Macro network., • Proven experience in defining and understanding KPI definitions, formula and measurements of radio networks, • Able to analyse in depth, drive test logs, wireshark traces and protocol analysers traces for 4G networks, • Good Knowledge of LTE parameters & timers., • Familiarity with test software & devices (Nemo/TEMs/Accuver) & post processing tools (Actix)., • Experience of working with 3rd parties network/IT Suppliers., • Experience of Nokia RAN.

Insurance Products Programme Manager - Outside IR35. Our client, a leading MGA insurer, are recruiting for a Programme Manager with strong business facing skills to join the team on a contract basis at their offices in London. Proven experience in Programme Management and troubleshooting is essentia

Palantir Foundry Consultant - London - Up to £100,000 per annum Are you a data-driven professional with a passion for delivering impactful solutions using Palantir Foundry? Do you excel in translating complex data challenges into actionable insights? If so, Morela has an exciting opportunity for you. Morela is proud to partner with one of the UK's leading Palantir consultancies, renowned for their innovative approach to data integration and analytics. As they continue to expand, they're seeking a skilled Palantir Foundry Consultant to join their dynamic team. This role is perfect for someone who combines technical expertise with a consultative mindset, aiming to drive value across diverse projects. You'll be part of a forward-thinking consultancy that operates at the intersection of advanced technology and real-world impact. Serving both public and private sectors, their services encompass strategic advisory, digital transformation, and end-to-end data engineering. As a Palantir Foundry Consultant, you'll play a crucial role in designing and implementing data solutions that empower clients to make informed decisions. Core Responsibilities • Data Integration: Connect and harmonise data from multiple sources into Palantir Foundry, ensuring clean, reliable, and compliant data pipelines., • Ontology Development: Design and manage ontologies within Foundry to create logical data structures that enhance accessibility and usability., • Application Development: Build full-stack applications using Foundry tools such as Workshop, Quiver, and Slate, delivering intuitive user interfaces and interactive workflows., • Data Governance: Implement data lineage tracking and access controls within Foundry to uphold compliance with organisational and regulatory standards., • Client Collaboration: Engage with clients to understand their needs, provide training sessions, and promote best practices for effective adoption and utilisation of Palantir platforms., • SC or DV Cleared: In this position you will need to be already SC or DV cleared (DV Clearance is a real bonus), • Technical Expertise: Proven experience in data engineering, software development, or systems integration, preferably within AI, analytics, or enterprise platforms like Palantir Foundry., • Problem-Solving Skills: Strong analytical abilities with a knack for troubleshooting and optimising complex data workflows., • Communication Skills: Excellent ability to engage with both technical and non-technical stakeholders, providing clear and confident guidance., • Adaptability: Comfortable working across various sectors and with diverse clients, adjusting approaches as needed. Please do not hesitate to reply and reach out to Morela today to find out more!

You MUST have Professional Services experience, along with good IT Support experience with excellent troubleshooting skills within the Microsoft Technology Stack such as M365 / Office 365, Windows Azure, Active Directory and SharePoint. Because of the Professional Services applications used in this

Prioritise, monitor and respond to leads and enquiries. Handle tech contracts and basic troubleshooting. Coordinating diaries and appointments.

Are you an experienced Service Engineer based in North London I am looking for you! Keep reading for more info.The Field Service Engineer will be responsible for maintaining, servicing, and troubleshooting smoke control systems at client sites across London and surrounding areas.This is a customer-f

The Order and Logistics Manager will be responsible for executing and facilitating the order process, including order management (input, update and monitor), alignment and communication with different internal and external stakeholders, systems reconciliation, troubleshooting, measurement and improv

As a Senior Production Engineer, you'll bring strong technical expertise in assembling, wiring, and troubleshooting AV racks, with a focus on quality, safety, and best practices. Lead by example, providing guidance and support to junior technicians and engineers.

Prioritise safe use of IT for students, working closely with safeguarding team. Proactively monitor and maintain the IT network, troubleshooting issues. Monitor IT systems for viruses, malfunctions, and errors.

kACE is a leading product brand within FENICS, providing cutting-edge FX derivatives pricing and analytic solutions to over 350 client sites worldwide. With offices in London, New York, Singapore, Hong Kong, Shanghai, and Tokyo, we are recognised as the market leaders in delivering innovative solutions within the financial services sector. FENICS, is a division of BGC Group, a global leader in wholesale brokerage, clearing services, electronic execution, and trading support products, serving institutional clients across fixed income, equity, commodity, and financial markets. Role Overview: The kACE Client Services team is responsible for offering exceptional technical support and consultative guidance to clients using our suite of advanced products. We work in close collaboration with Account Management, Sales, and Product teams, ensuring a seamless service experience that meets both technical and business needs. As a Client Services – Junior Product Analyst, you will serve as a key point of contact for clients, providing technical support and expert consultation in using our software solutions. You will troubleshoot complex client issues, ensure prompt and effective resolution, and escalate to wider teams when needed. This role requires a strong combination of client-facing communication and technical proficiency, directly impacting client satisfaction and the continuous evolution of kACE’s products. Given the global nature of the role, shift working may be required. Key Responsibilities: • Client Support:, • Address client queries regarding functionality and assist with troubleshooting and resolution, • Provide expert technical support to clients, resolving product-related issues, and capturing underlying business impacts to feed back into kACE product development., • Work directly with clients and internal teams to ensure smooth installation and onboarding processes for new clients, • Accurately document client interactions and ensure that all assistance provided is clearly recorded in our systems., • Team player and excellent inter-departmental communicator, • Collaboration with cross functional Teams:, • Liaise between Account Management, Sales, and Product Teams to ensure seamless communication of client needs and requirements., • Assist in the workflow testing of bespoke solutions tailored for specific client requirements., • Product Enhancement:, • Understand and document the business rationale behind client product enhancement requests., • Work with internal teams to prioritise and address these enhancements. Required Knowledge and Skills: • Strong Analytical Skills with a logical approach to problem-solving and troubleshooting., • Excellent Client Communication: Ability to communicate effectively with both technical and business stakeholders and confidently engage with active market participants., • Organisational & Prioritisation Skills: Proven ability to manage both internal and external client needs, ensuring that deadlines and expectations are consistently met., • Deep Understanding of Clients: Ability to quickly grasp a client’s business, their products, and their unique challenges to provide tailored solutions., • Team-Oriented: Strong collaborator with the ability to communicate across departments and work effectively in cross-functional teams., • Self-Motivated: High level of initiative and independence, with the ability to work autonomously and proactively drive tasks to completion. Desirable Knowledge and skills • University Degree in a relevant field: Finance, Economics, Computer Science, Business, or Science., • Client-Facing Experience: Previous experience in account management, client support, or technical consulting, ideally within the financial services or technology solutions sectors., • FX Options & Derivatives Knowledge: An understanding of the FX Options market and FX derivative trading strategies., • Technical Writing Skills: Ability to create clear, methodical instructions and documentation for external clients, enabling them to understand and utilise the product effectively., • Technical Systems Knowledge: Appreciation of front-office systems, architecture, and platforms used in financial services., • Technical Proficiency: Experience with XML, FIX protocol, and SQL is highly advantageous., • Understanding of Financial Mathematics or Statistics: A background in financial mathematics or statistics is a plus for tackling complex, quantitative product issues.